customer service professional Jobs in Istanbul

customer service professional

customer services professional-technical support Jobs in Istanbul

customer services professional-technical support

sales development representative Jobs in Istanbul

sales development representative

sales representative

sales specialist

service representative

Minerals Technologies Inc.

<div>
 
 
 Customer Service &amp; Logistics Specialist
 
 
 
 
 Specialties&nbsp;
 
 
 
 
 
 
 
 Minerals Technologies Inc.
 
 &nbsp;(MTI) is a leading, technology-driven specialty minerals company that develops, produces, and markets a broad range of mineral and mineral-based products, related systems and services. MTI serves a wide range of consumer and industrial markets, including household and personal care, paper, foundry, steel, construction and environmental solutions around the world. MTI focuses on two major segments &ndash;&nbsp;
 
 Consumer &amp; Specialties
 
 &nbsp;and&nbsp;
 
 Engineered Solutions
 
 .&nbsp;
 
 
 
 
 
 The
 
 &nbsp;Specialty Minerals (SMI)&nbsp;
 
 segment produces and sells the synthetic mineral product precipitated calcium carbonate (PCC), mines mineral ores and processes and sells natural mineral products, primarily limestone and talc. This segment's products are used principally in the paper, building materials, paint and coatings, glass, ceramic, polymer, food, automotive and pharmaceutical industries.
 
 
 
 
 
 
 
 
 
 We currently have an exciting opportunity for a
 
 Customer Service &amp; Logistics Specialist
 
 based at our facility in Istanbul, Turkey.
 
 
 
 Customer Service &amp; Logistics Specialist is responsible for (but not limited to) customer service for all domestic and international customers, responding to customer requests in timely and efficient manner, obtaining carrier rates, arranging freight and domestic and export operations in coordination with the Sales and Manufacturing Teams, and follows up all the domestic and international orders and shipments to ensure timely delivery and customer satisfaction.
 
 
 Excellent English both verbal and written skills required. Occasional coverage for other countries and regions may be required.&nbsp;
 
 
 
 
 
 
 MAIN DUTIES AND RESPONSIBILITIES:
 
 
 
 
 
 <ul>
 <li>
 Management of customer service, order management, including pricing, proforma invoices, credit/collection, new customer, and location set up for both local and abroad customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Daily management of logistics, warehousing, and shipments for both local and abroad customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Inventory control &ndash; insuring safety stock and kanban system are in place for abroad customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Oversight of dispatching of product from site, invoicing and completion of all shipping documentation for local customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Manage and maintain carrier and distributor contracts in company contract management system.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Responsible for sales, inventory, customer complaint reporting and Voice of the Customer (VOC) surveys.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Demand Planning including organization of sales forecast for operations plan &amp; interface with financial team.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 KPI&rsquo;s include OTIF, Invoice Accuracy, Customer Responsiveness
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Booking sales orders in Oracle for local customers
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Sending problematic orders to EMEA team (hold customer)
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Raising the sales invoices, scanning of the AP invoices received to paywiz for Local customers
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Coding proper product line on the invoices.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Entering DFF columns on freight recovery report.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Preparing monthly forecast report for month end close.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Working with accounting team closely and responding queries related accounting and finance of the operation.&nbsp;
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ensure company safety targets are met.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Duties and responsibilities may be assigned or reassigned to this job at any time.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Actively participates in the implementation of sustainable improvement processes, such as 5S, Kaizen, Daily Management Control, Standard Work and Problem Solving.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 REQUIREMENTS:
 
 
 
 
 
 
 
 
 
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.&nbsp;The requirements listed below are representative of the knowledge, skill, and /or ability required.&nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 
 
 
 EDUCATION and/or EXPERIENCE
 
 &nbsp;
 
 
 Bachelor&rsquo;s degree (B.S./B.A.) from a four-year university.
 
 
 Minimum 3 years of experience, performing International Customer Service and Logistics in a manufacturing environment with in depth knowledge of export documentation and compliance requirements.
 
 
 Experience in an ERP system integrated environment, preferably with Oracle E-Business Suite Applications.
 
 
 Proficiency with MS Word, Excel, Outlook and Internet a must
 
 
 
 
 
 
 COMMUNICATION SKILLS
 
 &nbsp;
 
 
 Possess excellent English language verbal and written skills and effectively present communication/information when required.
 
 
 Must be reliable, well organized and able to work independently, with minimal supervision
 
 
 Strong collaborative, problem solving and interpersonal skills, very detail oriented with proven ability to prioritize
 
 
 
 
 
 
 TRAVEL&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 Travel may occur on an infrequent basis.
 
 
 
 &nbsp;
 
 
 
 
 PHYSICAL DEMANDS
 
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.&nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 
 
 
 
 
 
 WORK ENVIRONMENT
 
 &nbsp;
 
 
 While performing the duties of this job, the employee is typically required to regularly conduct work in a controlled office environment, moving around the office as needed, sitting at a desk, using office equipment, including but not limited to a personal computer, fax machine, copier and telephone, read, write, listen, speak, and understand English, have the ability to work independently, be dependable and maintain confidential information, integrity and composure at all times.
 
 
 
 
 
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.&nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 
</div>

Customer Service & Logistics Specialist

Lavixo

<div><div>Hello!</div><div>
Are you living in Istanbul? 
Would you like to improve your persuasion and communication skills by starting your business life in a pleasant working environment where you will feel valuable? 
</div><div>
For our Istanbul office, we are looking for 'Sales Representative&rsquo; who can manage the communication process with customers, have high persuasion and communication skills, and speak fluent English!</div><div></div><div> 
General Qualifications:</div><ul><li>
Advanced knowledge of Indonesian / Malay</li><li>
Experience minimum 1 year related Sales department.</li><li>
Ability to communicate effectively on the phone.</li><li>
Developed ability to listen, understand and give feedback.</li><li>
Strong communication skills with people.</li><li>
Energetic, self-confident and highly motivated.</li><li>
Have a team spirit to work with a team.</li><li>
Willing to learn and develop in this field.</li><li>
Aiming to manage customer demands in the best way.</li></ul><div></div><div> 
What will you earn?:</div><ul><li>
Dollar-based salary + bonus system.</li><li>
Achievement-based rewards, bonuses and promotions.</li><li>
Fair and supportive management.</li><li>
Regular team-building events and team bonuses.</li><li>
And to work in a dynamic work environment where your ideas are valued.</li></ul><div></div><div> 
Working hours: 09:00- 18:00.</div><div>
Working Days: Monday - Friday.</div><div>
Location: Maslak / Istanbul (On-site work) or Edirnekapı / Istanbul (On-site work).</div><div> 
Advanced knowledge of English is mandatory for this job. If you meet these criteria, we would be happy to meet you. 
</div><div>
Residence permit is mandatory for foreign candidates. 
</div><div>
Come on, don't wait any longer to take a new step in your career!</div><div> 

Biz Kimiz?</div><div>
2011 yılı itibariyle Ukrayna&rsquo;da ve 2019 yılı itibariyle İstanbul/Sarıyer&rsquo;de bulunan ofisimizde online finans alanında m&uuml;şterilerimize destek hizmeti vermekteyiz.Herg&uuml;n 200&rsquo;den fazla &ccedil;alışanımız ilgili dilde m&uuml;şterilerimizi arayarak onlara ihtiya&ccedil;ları doğrultusunda m&uuml;şteri desteği hizmeti sağlamaktadır. 
 
M&uuml;şterilerimizin beklentilerini nitelikli hizmetle karşılamak &ouml;nceliğimizdir. Hizmet kalitemizi s&uuml;rekli geliştirmek i&ccedil;in teknolojik altyapımızı &uuml;st&uuml;n tutmaya ve donanımlı insan kaynağımızı verimli kullanmaya &ouml;zen g&ouml;steririz. 
LAVIXO b&uuml;nyesinde kişilerin cinsiyetine, etnik k&ouml;kenine, ırkına, rengine, milliyetine, ekonomik durumuna, siyasi d&uuml;ş&uuml;ncesine, dinine ve diğer inanışlarına ilişkin ayrımcılık yapılamaz. İşe alımlarda ve terfilerde, sağlanan &ccedil;alışma koşullarında, m&uuml;şterilerle olan t&uuml;m ilişkilerde bu anlayış ge&ccedil;erlidir. Faaliyetlerimiz &ccedil;er&ccedil;evesinde hangi ortamda bulunursak bulunalım, kişi hak ve &ouml;zg&uuml;rl&uuml;klerine saygı duyar, inanır ve destekleriz.</div> 

About Lavixo: 
2011 yılı itibariyle Ukrayna&rsquo;da ve 2019 yılı itibariyle İstanbul/Sarıyer&rsquo;de bulunan ofisimizde online finans alanında m&uuml;şterilerimize destek hizmeti vermekteyiz.Herg&uuml;n 200&rsquo;den fazla &ccedil;alışanımız ilgili dilde m&uuml;şterilerimizi arayarak onlara ihtiya&ccedil;ları doğrultusunda m&uuml;şteri desteği hizmeti sağlamaktadır. M&uuml;şterilerimizin beklentilerini nitelikli hizmetle karşılamak &ouml;nceliğimizdir. Hizmet kalitemizi s&uuml;rekli geliştirmek i&ccedil;in teknolojik altyapımızı &uuml;st&uuml;n tutmaya ve donanımlı insan kaynağımızı verimli kullanmaya &ouml;zen g&ouml;steririz. LAVIXO b&uuml;nyesinde kişilerin cinsiyetine, etnik k&ouml;kenine, ırkına, rengine, milliyetine, ekonomik durumuna, siyasi d&uuml;ş&uuml;ncesine, dinine ve diğer inanışlarına ilişkin ayrımcılık yapılamaz. İşe alımlarda ve terfilerde, sağlanan &ccedil;alışma koşullarında, m&uuml;şterilerle olan t&uuml;m ilişkilerde bu anlayış ge&ccedil;erlidir. Faaliyetlerimiz &ccedil;er&ccedil;evesinde hangi ortamda bulunursak bulunalım, kişi hak ve &ouml;zg&uuml;rl&uuml;klerine saygı duyar, inanır ve destekleriz.</div>

Indonesian Speaking Sales Representatives

Market Leading Company

QUALIFICATIONS AND JOB DESCRIPTIONWe are looking for a team member to join our International Sales Team as Sales Representative.The company was established in 2013, and has grown rapidly to become a leading provider of online trading solutions for individual and institutional clients.Based in the UK, they are innovators specialising in the development of trading platforms that are both technologically advanced and user-friendly.<ul><li>University degree,</li><li>Locating in Istanbul,</li><li>Fluency in English is a must,</li><li>Preferably sales and marketing experience,</li><li>Persuasive and goal-oriented,</li><li>Positive and proactive attitude,</li><li>Good interpersonal relation skills and sales ability,</li><li>With strong communication and teamwork skills,</li><li>Ability of multi-tasking and working under pressure,</li><li>No military obligation for male candidates or postponed for at least 2 years</li><li>Also Foreign Candidates can apply</li></ul>JOB DESCRIPTION<ul><li>Making daily calls to provided potential customer leads,</li><li>Analyzing customer needs and creating solutions to their needs,</li><li>Presenting and selling consumer product on the phone,</li><li>Preparing sales reports,</li><li>Performing customized targeted sales strategies,</li><li>Building strong relationship with Customers,</li><li>Follow up with customer database,</li><li>Handling after sales contact with clients,</li><li>Work for 5 days a week</li></ul>Job Types: Full-time, Permanent

Sales representative

Medireve

We&rsquo;re Hiring: Native-Level English Speaking Sales Representative (Health Tourism)Location: Istanbul, T&uuml;rkiye Type: Full-time | Office-BasedMedireve is a fast-growing health tourism brand based in Istanbul, specializing primarily in hair transplant procedures and other popular medical tourism treatments. We serve an international patient base, with a strong focus on the United States, Canada, the United Kingdom, and Ireland.As part of our expansion, we are looking for a highly motivated, sales-driven English Speaking Sales Representative who can communicate at native or near-native level and has strong persuasion and closing skills. This role is ideal for someone who thrives in international sales, understands patient psychology, and can confidently guide clients through their medical journey.Key Responsibilities<ul><li>Communicate with international leads via phone, WhatsApp, email, and social media</li><li>Conduct online consultations and explain treatment plans, especially hair transplant procedures</li><li>Convert warm inbound leads into successful sales</li><li>Build trust and long-term relationships with patients</li><li>Manage the full patient journey: pre-op, treatment process, and post-op follow-up</li><li>Work closely with medical, operations, and marketing teams</li><li>Maintain accurate CRM records and follow up consistently with leads</li><li>Adapt communication style to different cultures and time zones</li></ul>Requirements<ul><li>Native or near-native level English (mandatory)</li><li>Proven sales skills with a strong closing mindset</li><li>Experience in health tourism, medical sales, or hair transplant industry is highly preferred</li><li>Strong understanding of customer relations and lead management</li><li>Ability to handle leads from Instagram, Facebook, WhatsApp, and other digital platforms</li><li>Familiarity with Meta Business Suite is a strong plus</li><li>Ability to work flexible hours aligned with North American &amp; UK time zones</li><li>Strong persuasion, negotiation, and communication skills</li><li>Team player with a results-oriented mindset</li><li>Turkish language skills are a plus, especially for internal coordination</li></ul>What We Offer<ul><li>Competitive salary + performance-based incentives</li><li>Working with an international patient portfolio</li><li>Career growth within a rapidly expanding health tourism brand</li><li>Dynamic, multicultural, and fast-paced work environment</li><li>Chance to specialize in one of the most in-demand medical tourism fields globally</li></ul>If you&rsquo;re confident in your English, passionate about sales, and want to be part of a growing global health tourism brand &mdash; we&rsquo;d love to hear from you.How to Apply: Apply via Indeed or send your CV and a short cover letter to: yasmine@medireve.comJob Type: Full-time

Sales Representative (English Speaker)

Roka Recruitment

Company OverviewRoka Recruitment is a well-established company headquartered in Istanbul, providing professional customer service and business process solutions. We are committed to operational excellence, efficiency, and high-quality service delivery.Position SummaryRoka Recruitment is hiring Sales and Marketing Representatives for its on-site operations in Istanbul. This position is strictly open to candidates currently residing in Istanbul.Key Responsibilities<ul><li>Manage inbound and outbound customer communications in a professional manner.</li><li>Respond to customer inquiries accurately and in a timely manner.</li><li>Ensure high levels of service quality and customer satisfaction.</li><li>Comply with company policies, procedures, and performance targets.</li><li>Contribute effectively to team objectives and continuous improvement initiatives.</li></ul>Qualifications and Requirements<ul><li>Native-level fluency in English, Hindi / Urdu, Indonesian, Malay, Korean, Thai or Japanese.</li><li>Current residence in Istanbul is mandatory, with a valid work and/or residence permit.</li><li>Strong verbal and written communication skills.</li><li>Customer-focused approach and attention to detail.</li><li>Previous experience in customer service or call center roles is preferred.</li></ul>Compensation and Benefits<ul><li>Competitive salary with performance-based incentives.</li><li>Professional work environment with clear performance standards.</li><li>Training and opportunities for career progression.</li></ul>Application ProcedureCandidates who meet the above requirements should submit:<ul><li>Updated CV (resume)</li><li>Contact details (email address and phone number)</li></ul>Only candidates who meet the stated qualifications and location requirements will be contacted.Job Types: Full-time, Commission, New-GradPay: 40,000.00TRY - 150,000.00TRY per month

Sales Representative

Newell Brands

<div>Job ID: 7667<div>
Location: Istanbul, Turkey (remote)</div><div>
Reports to: Senior Sales Manager</div><div>
Contract type: Permanent</div> 
Your Role &amp; Team in a Nutshell 
As a Senior Sales Representative you will be accountable for executing key accounts, delivering top-line sales revenue for the brands you represent. You will maximize the availability of our products in the appropriate customers consistent with our brand strategy with an emphasis on superior new product execution. You will also execute consumer and shopper driven strategies for your customers that enable Newell Brands to achieve best in class results. 
We will help you achieve your goals and develop by providing regular feedback and access to online training courses. 
Your Key Responsibilities:<ul><li>
Direct account management responsibility for assigned accounts,</li><li>
Prepare and execute annual budgets for the accounts,</li><li>
Day to day management of the promotional calendar: evaluation and course correction, leading the process for managing trade spends and pricing in conjunction with the management of the promotional calendar,</li><li>
Work with demand planning to develop accurate sales forecasts and achieve specified levels of forecast accuracy,</li><li>
Build customer relationships at the Assistant Buyer/Buyer level and facilitate connectivity in other functional areas including Marketing, Supply Chain and Finance, doing the same across internal Newell functions to enhance information sharing and decision making.</li><li>
Ensure proper reporting of sales activity is performed,</li><li>
Develop relationships with listed accounts and potential customers,</li><li>
Occasional visits to supermarkets/hypermarkets in the area,</li><li>
Create a positive and successful team environment.</li></ul> 
What You&rsquo;ll Need
Minimum:<ul><li>
University degree,</li><li>
Proven experience in sales in similar positions/industry (Understanding of negotiation techniques, experience with forecasting),</li><li>
Full Turkish Driver&rsquo;s License,</li><li>
Fluent Turkish and communicative English,</li><li>
Excellent written and verbal communication skills,</li><li>
Proficiency in Microsoft Word, Excel, PowerPoint,</li><li>
Ability to work in autonomy and as a collaborative team-player.</li></ul>
Your advantage:<ul><li>
Proactivity and high energy,</li><li>
Good influencing and persuasive ability,</li><li>
Ability to thrive in a frequently changing environment, managing high levels of pressure.</li></ul> 
What You Gain
Newell Brands has a strong footprint in the EMEA region, with several thousand employees spread over many corporate offices and manufacturing facilities. You might recognise some of our iconic brands, like Parker, Sistema, Spontex, Crockpot, NUK, Coleman, and Yankee Candle, to name a few. 
Join us and benefit from:<ul><li>
Unlimited access to LinkedIn Learning &ndash; 17,000+ courses for your professional and personal development</li><li>
Corporate Citizenship Philosophies &ndash; environmentally sustainable and socially sensitive business practices</li><li>
Discounts on some of our products from brands Parker, DYMO, Sharpie, Contigo, and others</li><li>
Employee Referral Program &ndash; an opportunity to get a bonus</li><li>
Global Employee Assistance Program &ndash; confidential support for you and your family, complementing our commitment to your well-being at work and beyond</li><li>
Give@Newell &ndash; paid time-off for charity activities dedicated for local communities right where you live/work</li><li>
Access to Employee Resource Groups that foster an inclusive culture</li><li>
Core Values: Integrity, Teamwork, Passion for Winning, Ownership, Leadership</li></ul> 
Are you interested? 
If so, upload your CV
If your application is shortlisted, our recruiter will invite you for an initial interview. 
By submitting your CV you acknowledge having read Newell Brands&rsquo; Privacy Statement for Job Applicants available at https://privacy.newellbrands.com/job-applicant/ If you wish to be considered also for other suitable positions with the company, please explicitly indicate so on your CV/motivation letter. 
.</div>

Senior Sales Representative - Rotring

Serinsey Smile Clinic

Company DescriptionSerinsey Smile Clinic specializes in providing exceptional oral and dental healthcare services. With a team of expert doctors, the agency is dedicated to delivering treatments of the highest quality. Patient satisfaction and professionalism are integral to Serinsey&rsquo;s values, ensuring a seamless experience for every individual. Known for meticulous attention to health and care, Serinsey Smile Clinic is a trusted name for premium healthcare services.Role DescriptionThis is a full-time, on-site Receptionist role located in Maltepe. The Receptionist will be responsible for handling front desk operations, greeting and assisting visitors, and performing clerical tasks. The role requires excellent customer service to ensure a welcoming environment for patients and visitors and strong organizational skills to maintain accurate records.Qualifications<ul><li>Strong Clerical Skills, including scheduling and record-keeping</li><li>Excellent Communication and Customer Service skills</li><li>Ability to work in a fast-paced environment and handle multiple tasks efficiently</li><li>Proficiency in using basic office technology and software is an advantage</li><li>Prior experience in a receptionist or administrative role is a plus</li><li>Fluent in English</li><li>Presentable appearance and professional attitude</li></ul>Job Type: Full-timeLanguage:<ul><li>English (Required)</li></ul>

Receptionist

Explore 500+ Service representative in Istanbul this December. Find roles across top companies and apply now to boost your career.