service sales engineer

ah sales representative

call center representative Jobs in Istanbul

call center representative

customer service coordinator Jobs in Istanbul

customer service coordinator

customer support specialist Jobs in Istanbul

customer support specialist

service representative

Eaton

<div><div><div><div><h2 class="jobSectionHeader">What you&rsquo;ll do:</h2>
</div><div>
Eaton's Services team is accelerating the advancement of its service offerings and scaling plans to implement software solutions for customers worldwide. 
The Sales Support Representative (Dutch or French speaker) is primarily responsible for supporting the sales of assigned services to grow revenue and enhance customer satisfaction. This role aims to improve customer satisfaction and revenue growth by effectively managing sales leads and opportunities, and building strong relationships with customers and partners. By serving as an escalation point and collaborating with various teams, the Service Sales Support Representative ensures timely and effective customer service, optimizes the install base, and drives continuous improvement in sales processes. 
Additionally, this position involves providing product and service selection assistance to customers, end users, field sales, IT channels, distributors, and resellers within the designated territory. The representative will develop product-related awareness and knowledge for both internal and external customers, and represent the company to customers. Partnering with field sales, the representative will support and influence designated sales goals. 
Main Responsibilities:<ul><li>Promote and sell distributed services and products via phone or e-mail; educating customers on the impact the product has on their business thus offering product related services or product replacement to customers</li><li>Responsible for generating and following up service quotations sent to our customers</li><li>Proactively act to understand and solve customer needs and identify solutions to non-standard tasks/queries</li><li>Provide good follow up on ongoing quotes until receiving Purchase Order from customer</li><li>Proactively contacting customers based on generated Leads to increase service revenue of Eaton</li><li>Gain deep understating on the distributed product portfolio and related services with the clear understanding of the impact it has on the customer thus maximising sales potentials</li><li>Establish professional and best practice contacts with the customers</li><li>Constant co-operation with sales, finance and product departments in order to acquire and maintain an extensive knowledge of the internal workings of these departments and their processes. Work in collaboration with the technical sales support and marketing</li><li>Instigates regular meetings with sales and channel managers in order to establish and verify the forecast and work progress</li><li>They have a sales target to start to take direct ownership of some accounts (i.e. contract renewals, less technical sales, etc)</li><li>Able to detect and escalate problem or error with data that he/she is responsible for</li><li>Service maintenance contract management and upsell focus to capture new business opportunities</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Qualifications:</h2>
</div><div>
Bachelor&rsquo;s degree (BS/BA) from an accredited institution or equivalent professional degree</div></div><div><div><h2 class="jobSectionHeader">
Skills:</h2>
</div><div><ul><li>Fluent level of Dutch or French language skills</li><li>
Sales or order management experience preferably on electrical/IT/telecommunications is a plus</li><li>
Technical sales aptitude and analytical skills</li><li>
Market, Industry, Channel and Competitive Knowledge.</li><li>
Salesforce knowledge is a plus</li><li>
Negotiation and consultative selling skills.</li><li>
Excellent Communication and Interpersonal Skills (Written and Verbal).</li><li>
Build and maintain positive customer relationships through active listening, prompt resolution of problems, and projecting a positive, professional attitude.</li><li>
Business Acumen and Navigation Skills (Corporate structure, Channel structure, etc.).</li><li>
Teamwork, networking and continuous learning skills.</li><li>
Adapting and driving change and process improvements.</li><li>
Ability to build and manage a sales funnel of opportunities using a CRM solution with relevant reporting</li></ul> 
#LI-OV1</div></div></div></div>

Sales Support Representative - Dutch or French Speaker

Minerals Technologies Inc.

<div>
 
 
 Customer Service &amp; Logistics Specialist
 
 
 
 
 Specialties&nbsp;
 
 
 
 
 
 
 
 Minerals Technologies Inc.
 
 &nbsp;(MTI) is a leading, technology-driven specialty minerals company that develops, produces, and markets a broad range of mineral and mineral-based products, related systems and services. MTI serves a wide range of consumer and industrial markets, including household and personal care, paper, foundry, steel, construction and environmental solutions around the world. MTI focuses on two major segments &ndash;&nbsp;
 
 Consumer &amp; Specialties
 
 &nbsp;and&nbsp;
 
 Engineered Solutions
 
 .&nbsp;
 
 
 
 
 
 The
 
 &nbsp;Specialty Minerals (SMI)&nbsp;
 
 segment produces and sells the synthetic mineral product precipitated calcium carbonate (PCC), mines mineral ores and processes and sells natural mineral products, primarily limestone and talc. This segment's products are used principally in the paper, building materials, paint and coatings, glass, ceramic, polymer, food, automotive and pharmaceutical industries.
 
 
 
 
 
 
 
 
 
 We currently have an exciting opportunity for a
 
 Customer Service &amp; Logistics Specialist
 
 based at our facility in Istanbul, Turkey.
 
 
 
 Customer Service &amp; Logistics Specialist is responsible for (but not limited to) customer service for all domestic and international customers, responding to customer requests in timely and efficient manner, obtaining carrier rates, arranging freight and domestic and export operations in coordination with the Sales and Manufacturing Teams, and follows up all the domestic and international orders and shipments to ensure timely delivery and customer satisfaction.
 
 
 Excellent English both verbal and written skills required. Occasional coverage for other countries and regions may be required.&nbsp;
 
 
 
 
 
 
 MAIN DUTIES AND RESPONSIBILITIES:
 
 
 
 
 
 <ul>
 <li>
 Management of customer service, order management, including pricing, proforma invoices, credit/collection, new customer, and location set up for both local and abroad customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Daily management of logistics, warehousing, and shipments for both local and abroad customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Inventory control &ndash; insuring safety stock and kanban system are in place for abroad customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Oversight of dispatching of product from site, invoicing and completion of all shipping documentation for local customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Manage and maintain carrier and distributor contracts in company contract management system.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Responsible for sales, inventory, customer complaint reporting and Voice of the Customer (VOC) surveys.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Demand Planning including organization of sales forecast for operations plan &amp; interface with financial team.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 KPI&rsquo;s include OTIF, Invoice Accuracy, Customer Responsiveness
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Booking sales orders in Oracle for local customers
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Sending problematic orders to EMEA team (hold customer)
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Raising the sales invoices, scanning of the AP invoices received to paywiz for Local customers
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Coding proper product line on the invoices.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Entering DFF columns on freight recovery report.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Preparing monthly forecast report for month end close.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Working with accounting team closely and responding queries related accounting and finance of the operation.&nbsp;
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ensure company safety targets are met.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Duties and responsibilities may be assigned or reassigned to this job at any time.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Actively participates in the implementation of sustainable improvement processes, such as 5S, Kaizen, Daily Management Control, Standard Work and Problem Solving.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 REQUIREMENTS:
 
 
 
 
 
 
 
 
 
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.&nbsp;The requirements listed below are representative of the knowledge, skill, and /or ability required.&nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 
 
 
 EDUCATION and/or EXPERIENCE
 
 &nbsp;
 
 
 Bachelor&rsquo;s degree (B.S./B.A.) from a four-year university.
 
 
 Minimum 3 years of experience, performing International Customer Service and Logistics in a manufacturing environment with in depth knowledge of export documentation and compliance requirements.
 
 
 Experience in an ERP system integrated environment, preferably with Oracle E-Business Suite Applications.
 
 
 Proficiency with MS Word, Excel, Outlook and Internet a must
 
 
 
 
 
 
 COMMUNICATION SKILLS
 
 &nbsp;
 
 
 Possess excellent English language verbal and written skills and effectively present communication/information when required.
 
 
 Must be reliable, well organized and able to work independently, with minimal supervision
 
 
 Strong collaborative, problem solving and interpersonal skills, very detail oriented with proven ability to prioritize
 
 
 
 
 
 
 TRAVEL&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 Travel may occur on an infrequent basis.
 
 
 
 &nbsp;
 
 
 
 
 PHYSICAL DEMANDS
 
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.&nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 
 
 
 
 
 
 WORK ENVIRONMENT
 
 &nbsp;
 
 
 While performing the duties of this job, the employee is typically required to regularly conduct work in a controlled office environment, moving around the office as needed, sitting at a desk, using office equipment, including but not limited to a personal computer, fax machine, copier and telephone, read, write, listen, speak, and understand English, have the ability to work independently, be dependable and maintain confidential information, integrity and composure at all times.
 
 
 
 
 
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.&nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 
</div>

Customer Service & Logistics Specialist

Lumia Clinic Turkey

Job Title:International Sales Representative (Italian Speaker)&ndash; Lumia Clinic, IstanbulAbout Lumia ClinicLumia Clinic is a government-approved health tourism agency based in Istanbul, specializing in dental, hair transplant, and plastic surgery treatments for international patients. We provide premium medical services combined with 5-star accommodation, VIP transfers, and flight ticket support. Our patients mainly come from Italy, the UK, Ireland, the US, and Australia.Position OverviewWe are looking for a motivated, fluent English and Italian-speaking Sales Representative to join our international sales team. The ideal candidate will communicate with potential patients from Italy and other regions, provide treatment information, and help them plan their medical journey to Istanbul.Responsibilities<ul><li>Handle incoming inquiries from international patients via WhatsApp, email, and phone.</li></ul><ul><li>Provide detailed information about dental and aesthetic treatments.</li></ul><ul><li>Follow up with leads, maintain CRM records, and close deals effectively.</li></ul><ul><li>Support patients during their journey (pre- and post-operation communication).</li></ul><ul><li>Collaborate with the medical and logistics team to ensure a smooth process.</li></ul>Requirements<ul><li>Fluent in Italian and English (spoken and written).</li></ul><ul><li>Strong communication and persuasion skills.</li></ul><ul><li>Experience in sales, customer service, or medical tourism is an advantage.</li></ul><ul><li>Ability to work in a fast-paced, multicultural environment.</li></ul><ul><li>Professional, positive, and empathetic approach toward clients.</li></ul>What We Offer<ul><li>Competitive base salary + commission on successful conversions.</li></ul><ul><li>Dynamic, supportive, and international work environment.</li></ul><ul><li>Career growth opportunities in one of Istanbul&rsquo;s most reputable clinics.</li></ul><ul><li>On-site training and mentorship from senior team members.</li></ul>LocationIstanbul - FloryaContratto di lavoro: Tempo pienoRetribuzione: a partire da 40.000,00TRY al mese

International Sales Representative (Italian Speaker)

Dentakay Dental Clinic

Discover Your Smile: Join Dentakay's Vibrant TeamDentakay isn't just a dental clinic&mdash;it's a vibrant community where innovation meets opportunity. With &quot;We Make You Smile&quot; as our guiding principle, for over 16 years we have been committed to creating extraordinary experiences not only for our patients but also for our team members.Who We Are:Our commitment to excellence extends to our global reach. As medical and dental tourism rises as multi-billion-dollar industries, with the global medical tourism market reaching close to $120 billion in 2023, T&uuml;rkiye has quickly become a haven for people seeking affordable health and dental care abroad. At Dentakay, we have positioned ourselves to serve patients from all over the world, offering quality dental care at an affordable price.To achieve this, we have assembled a team of over 60 dental specialists, 450+ operation professionals, and a dedicated patient support team available 24/7 to help more than 57,000 patients from all over the world get their bright smiles back. We quickly became a dynamic team of professionals from diverse backgrounds, all passionate about redefining the healthcare experience. From our Istanbul headquarters to our expanding global presence, we're on an exciting journey together, making a real difference, one smile at a time.Why Dentakay?Having earned the title of a 'Great Place to Work' for three consecutive years, we are proud of our warm and inviting work atmosphere. Joining Dentakay means becoming part of a team that values connection, collaboration, and personal growth. With opportunities for career advancement, ongoing learning, and a supportive work culture, we're here to help you unleash your full potential and grow together.Ready to Join Us?Whether you're in Sales, Customer care, Marketing, or any other area, Dentakay offers an exciting opportunity to be part of something greater. Join us in shaping the future of healthcare and building meaningful connections&mdash;with our patients, our community, and each other. Your journey to a brighter career begins here, with Dentakay.Know About the Opportunity:Position: Tele-Sales Representative - Full-Time.Duty Location: Dentakay Istanbul, Nish Istanbul.Role Description and Key Responsibilities:<ul><li>Reach out to leads to present our offers and convince them.</li><li>Contact leads to generate interest and sales opportunities.</li><li>Overcome patients' concerns by listening, empathizing, and providing relevant information.</li><li>Negotiate and secure commitments from patients to make purchases.</li><li>Keep detailed records of interactions to track performance and follow up with leads.</li><li>Strive to achieve or exceed sales goals through proactive efforts.</li><li>Ensure patient satisfaction, address issues, and explore additional sales opportunities post-purchase.</li></ul>Qualifications:<ul><li>Preferable experience as a medical consultant, telesales representative, translator, or call center agent.</li><li>Bachelor&rsquo;s Degree, preferably in Business Administration, Public Relations, Healthcare, or any related field.</li><li>Strong communication and listening skills.</li><li>Basic sales and customer service abilities.</li><li>Proficiency in computer systems and CRM software.</li><li>Language proficiency in English.</li></ul>Know someone at Dentakay?Be sure to have them submit you as a referral before applying for this position. Learn more about our employee referral program.Click on apply if this sounds like you!Visit our website to learn more about Dentakay: https://dentakay.com/Job Type: Full-timeLanguage:<ul><li>English (Required)</li></ul>

Telesales Representative

<div>
 
 
 Discover Your Smile: Join Dentakay's Vibrant Team
 
 
 
 Dentakay isn't just a dental clinic&mdash;it's a vibrant community where innovation meets opportunity. With "We Make You Smile" as our guiding principle, for over 16 years we have been committed to creating extraordinary experiences not only for our patients but also for our team members.
 
 
 
 
 
 
 Who We Ar
 
 e:
 
 
 Our commitment to excellence extends to our global reach. As medical and dental tourism rise as multi-billion dollar industries, with the global medical tourism market reaching close to $120 billion in 2023, T&uuml;rkiye has quickly become a safe haven for people seeking affordable health and dental care abroad. At Dentakay, we have positioned ourselves to serve patients from all over the world, offering quality dental care at an affordable price.
 
 
 To achieve this, we have assembled a team of over 60 dental specialists, 450+ operation professionals, and a dedicated patient support team available 24/7 to help more than 57,000 patients from all over the world get their bright smiles back. We quickly became a dynamic team of professionals from diverse backgrounds, all passionate about redefining the healthcare experience. From our Istanbul headquarters to our expanding global presence, we're on an exciting journey together, making a real difference, one smile at a time.
 
 
 
 
 
 
 Why Dentakay?
 
 
 
 Having earned the title of a 'Great Place to Work' for three consecutive years, we are proud of our warm and inviting work atmosphere. Joining Dentakay means becoming part of a team that values connection, collaboration, and personal growth. With opportunities for career advancement, ongoing learning, and a supportive work culture, we're here to help you unleash your full potential and grow together.
 
 
 
 
 
 
 Ready to Join Us?
 
 
 
 Whether you're in sales, customer care, marketing, or any other area, Dentakay offers an exciting opportunity to be part of something greater. Join us in shaping the future of healthcare and building meaningful connections&mdash;with our patients, our community, and each other. Your journey to a brighter career begins here, with Dentakay.
 
 
 
 
 
 
 Position:
 
 Medical Sales Representative (French speaker, full-time office-based)
 
 
 
 Location:
 
 Dentakay Main Office, &Idot;stanbul - Bah&ccedil;elievler - Nish &Idot;stanbul Residence
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Reach out to leads to present our offers and convince them
 </li>
 <li>
 Contact leads to generate interest and sales opportunities
 </li>
 <li>
 Overcome patients' concerns by listening, empathizing, and providing relevant information
 </li>
 <li>
 Negotiate and secure commitments from patients to make purchases
 </li>
 <li>
 Keep detailed records of interactions to track performance and follow up with leads
 </li>
 <li>
 Strive to achieve or exceed sales goals through proactive efforts
 </li>
 <li>
 Ensure patient satisfaction, address issues, and explore additional sales opportunities post-purchase
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Preferable experience as a medical consultant, telesales representative, translator, or call center agent
 </li>
 <li>
 Bachelor&rsquo;s Degree; preferably in Business Administration, Public Relations, Healthcare, or any related field
 </li>
 <li>
 Strong communication and listening skills
 </li>
 <li>
 Basic sales and customer service abilities
 </li>
 <li>
 Proficiency in computer systems and CRM software
 </li>
 <li>
 Language proficiency in French.
 </li>
 </ul>
 
 
 
 
 
 Know someone at Dentakay?
 
 
 
 Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program.
 
 
 
 
 
 Click on apply if this sounds like you!
 
 
 
 
 
 Visit our website to learn more about Dentakay: https://dentakay.com/
 
</div>

Telesales Representative - French Speaker

KLN Logistics Group

<div>
 
 
 Company Description
 
 
 
 KLN Logistics Group is a leading Asia-based global third-party logistics provider with a highly diversified business portfolio and a strong presence in major emerging markets. Offering a wide range of supply chain solutions, including integrated logistics, international freight forwarding (air, ocean, road, rail, and multimodal), e-commerce, industrial project logistics, and infrastructure investment, KLN ensures seamless logistics operations worldwide.
 
 
 
 
 
 
 Role Description
 
 
 
 We are seeking an
 
 Air
 
 
 Export&amp;Import Operation Representative
 
 &nbsp;based in &Idot;stanbul, who will regularly monitor air freight operational processes and ensure a continuous flow of information and updates to both internal and external customers.
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Act as a key point of communication and coordination between service providers (airlines, suppliers, customs brokers, airport offices, insurance companies, etc.) and overseas offices on behalf of customers.
 </li>
 <li>
 Collaborate closely with sales teams to support both new and existing customers.
 </li>
 <li>
 Take proactive steps to identify and resolve any potential issues quickly, ensuring customer satisfaction and operational efficiency.
 </li>
 <li>
 Maintain regular communication with airport offices to ensure smooth execution of export operations.
 </li>
 <li>
 Create and manage shipments through the local Transportation Management System (SOFT).
 </li>
 </ul>
 
 
 
 
 
 Profile:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (preferably in Logistics, Business Administration, or a related field)
 </li>
 <li>
 1&ndash;3 years of experience in customer service or a similar role within the logistics or air freight industry
 </li>
 <li>
 Proficient in Microsoft Office applications
 </li>
 <li>
 Strong command of written and spoken English
 </li>
 <li>
 DGR certification is an advantage
 </li>
 <li>
 Based in Istanbul Europe side
 </li>
 <li>
 SOFT knowledge preferred
 </li>
 </ul>
 
 
 
 
 
 Applications: sema.sungar@kln.com
 
 
</div>

Air Export & Import Operation Representative

Darkex

<div>
 
 
 About Darkex
 
 
 
 
 
 
 Darkex is a leading cryptocurrency service platform headquartered in Dubai, with additional offices in Panama, Czech Republic, and Georgia. As a pioneer in the rapidly evolving digital asset industry, Darkex offers a comprehensive range of services, including trading and asset management, to clients worldwide. Committed to compliance, security, and innovation, Darkex is dedicated to providing reliable and transparent services that meet the needs of both individual and institutional investors in the digital economy.
 
 
 
 
 
 
 Who We Are Looking For
 
 
 
 
 
 
 We are seeking a highly motivated, customer-focused Call Center / Customer Representative. As an integral part of our sales department, you will actively manage existing customer relationships and provide services to new clients, contributing to the growth and success of the team.
 
 
 
 
 
 
 💡 Location Note: This is a full-time, on-site position at one of our international offices.
 
 
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Economics, Business Administration, International Finance, International Relations, Capital Markets, Marketing, Statistics, or a related field.
 </li>
 <li>
 1&ndash;5 years of experience in the cryptocurrency market, or open to training.
 </li>
 <li>
 Experience in financial product sales via phone or face-to-face.
 </li>
 <li>
 Proficient in using crypto trading platforms and MS Office applications.
 </li>
 <li>
 Knowledge of international crypto and digital asset markets, and financial instruments; training preferred.
 </li>
 <li>
 Motivated in sales and marketing, open to innovation.
 </li>
 </ul>
 
 
 
 
 
 Role &amp; Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Conduct phone-based sales according to targets within the Darkex sales team.
 </li>
 <li>
 Communicate effectively with clients and manage the sales process from start to finish.
 </li>
 <li>
 Provide platform training when necessary and report issues to supervisors.
 </li>
 <li>
 Work collaboratively with supervisors and team members to enhance the performance of the sales team.
 </li>
 </ul>
 
 
 
 
 
 RELOCATION TO TIRANA / ALBANIA IS MANDATORY
 
 
</div>

Call Center Representative

Explore 625+ Service representative in Istanbul this December. Find roles across top companies and apply now to boost your career.