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service support manager

Thermo Fisher Scientific

<div>Work Schedule
Standard Office Hours (40/wk)
Environmental Conditions
Laboratory Setting, Office
Job Description
As part of the Thermo Fisher Scientific team, you&rsquo;ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world&rsquo;s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. 
 
DESCRIPTION: 
As a Field Service Supervisor at Thermo Fisher Scientific, you will guide and support a team of skilled field service engineers while ensuring exceptional service delivery to our customers. This role combines leadership with technical expertise, promoting operational excellence and customer satisfaction. You will coordinate service activities, manage team performance, and maintain strong relationships with customers and internal stakeholders. You'll contribute to meaningful impact by enabling our customers to make the world healthier, cleaner, and safer. 
 
REQUIREMENTS: 
<ul><li>Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of technical field service experience with proven expertise in complex system troubleshooting and repair</li><li>Preferred Fields of Study: Engineering, Sciences, or related technical field</li><li>Industry-specific certifications (EPA, HVAC/R, Electronics) preferred</li><li>2+ years of supervisory or leadership experience managing technical teams</li><li>Strong technical proficiency in electronics, mechanics, and diagnostic equipment</li><li>Demonstrated success in customer relationship management and service delivery</li><li>Advanced problem-solving and analytical skills for complex technical issues</li><li>Proficient with service management software, CRM systems, and Microsoft Office suite</li><li>Strong communication and interpersonal skills for both technical and non-technical audiences</li><li>Proven ability to develop and support team members</li><li>Experience with quality systems, safety protocols, and regulatory compliance</li><li>Valid driver's license and ability to travel up to 50% within assigned territory</li><li>Physical ability to lift up to 50 lbs with assistance and perform service functions</li><li>Strong project management and organizational skills</li><li>Ability to work independently and guide teams in a results-oriented environment</li><li>Experience managing service KPIs, metrics, and continuous improvement initiatives</li><li>Multilingual skills may be required depending on location</li></ul></div>

Service & Support Manager

<div>
 
 Work Schedule
 
 
 
 Standard Office Hours (40/wk)
 
 
 
 Environmental Conditions
 
 
 
 Laboratory Setting, Office
 
 
 As part of the Thermo Fisher Scientific team, you&rsquo;ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world&rsquo;s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
 
 
 DESCRIPTION:
 
 
 As a Field Service Supervisor at Thermo Fisher Scientific, you will guide and support a team of skilled field service engineers while ensuring exceptional service delivery to our customers. This role combines leadership with technical expertise, promoting operational excellence and customer satisfaction. You will coordinate service activities, manage team performance, and maintain strong relationships with customers and internal stakeholders. You'll contribute to meaningful impact by enabling our customers to make the world healthier, cleaner, and safer.
 
 
 REQUIREMENTS:
 
 
 <ul>
 <li>
 Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of technical field service experience with proven expertise in complex system troubleshooting and repair
 </li>
 <li>
 Preferred Fields of Study: Engineering, Sciences, or related technical field
 </li>
 <li>
 Industry-specific certifications (EPA, HVAC/R, Electronics) preferred
 </li>
 <li>
 2+ years of supervisory or leadership experience managing technical teams
 </li>
 <li>
 Strong technical proficiency in electronics, mechanics, and diagnostic equipment
 </li>
 <li>
 Demonstrated success in customer relationship management and service delivery
 </li>
 <li>
 Advanced problem-solving and analytical skills for complex technical issues
 </li>
 <li>
 Proficient with service management software, CRM systems, and Microsoft Office suite
 </li>
 <li>
 Strong communication and interpersonal skills for both technical and non-technical audiences
 </li>
 <li>
 Proven ability to develop and support team members
 </li>
 <li>
 Experience with quality systems, safety protocols, and regulatory compliance
 </li>
 <li>
 Valid driver's license and ability to travel up to 50% within assigned territory
 </li>
 <li>
 Physical ability to lift up to 50 lbs with assistance and perform service functions
 </li>
 <li>
 Strong project management and organizational skills
 </li>
 <li>
 Ability to work independently and guide teams in a results-oriented environment
 </li>
 <li>
 Experience managing service KPIs, metrics, and continuous improvement initiatives
 </li>
 <li>
 Multilingual skills may be required depending on location
 
 
 </li>
 </ul>
</div>

Noir KSA

Postion: Assistant Restaurant Manager (Fine dining experienced)Starting Salary: SAR 7,500 (full package / live out)Location: RiyadhPosition Overview: We are seeking a dedicated Assistant Restaurant Manager to support front-of-house operations at our prestigious luxury caf&eacute; in Riyadh. This role serves as a key partner to the Restaurant Manager in delivering exceptional hospitality experiences and maintaining the highest standards of service excellence.Key Responsibilities:<ul><li>Actively engage with guests throughout their dining experience, ensuring attentive service, addressing immediate needs, and maintaining the refined atmosphere that defines our luxury standards.</li><li>Assist in building guest relationships by learning regular preferences, recognizing repeat visitors, and contributing to the personalized service approach that distinguishes our establishment.</li><li>Respond promptly to guest concerns and service requests, resolving issues with professionalism and grace while keeping the Restaurant Manager informed of significant matters.</li><li>Support daily front-of-house operations by supervising floor service, coordinating between service stations, and ensuring smooth execution of service standards during assigned shifts.</li><li>Conduct quality checks throughout service periods, monitoring table settings, staff presentation, timing of courses, and adherence to established service protocols.</li><li>Assist with opening and closing procedures, ensuring the venue is prepared to luxury standards and that all end-of-day tasks are completed accurately and efficiently.</li><li>Help train and develop front-of-house staff in service techniques, product knowledge, and luxury hospitality standards, serving as a hands-on mentor and role model during service.</li><li>Coordinate daily staff assignments, breaks, and section rotations to maintain optimal service coverage while supporting team morale and professional growth.</li><li>Participate in team meetings, communicate operational updates, and reinforce service expectations while fostering a culture of excellence and mutual respect.</li><li>Assist the Restaurant Manager with administrative duties including inventory checks, service reports, scheduling coordination, and tracking of operational metrics and guest feedback.</li></ul>Qualifications<ul><li>Minimum 3 years of supervisory or management experience in luxury hospitality, fine dining, or high-end caf&eacute; settings, with demonstrated ability to deliver and uphold exceptional service standards.</li><li>Strong communication skills in English required; proficiency in Arabic is highly preferred to effectively serve our diverse clientele in Riyadh.</li><li>Diploma or degree in Hospitality Management, Business, or related field preferred. Passion for hospitality excellence and eagerness to grow into senior management roles essential.</li></ul>Job Type: Full-timePay: From ﷼7,500.00 per monthApplication Question(s):<ul><li>IMPORTANT: A CV with your photo is required when applying for this role. Answers to the below questions are required.</li><li>In which city and country are you currently located?</li><li>From which country are you? (Nationality)</li><li>How old are you? (Age)</li><li>How tall are you? (Height)</li><li>If ever you are hired for this role, after how many days you can join our company?</li><li>Have you read the duties and responsibilities, including the salary details that we mentioned for this role? Yes or No?</li><li>How much is the minimum minimum full package salary that you are accepting for this role? </li><li>How many years of experience do you have in a casual dining / fine dining concept?</li></ul>

Assistant Restaurant Manager (Fine Dining Experienced)

Inspire Management Training Center

We are seeking an experienced Technical Manager to lead technical operations, oversee maintenance and service teams, and ensure optimal performance of equipment, systems, and technical services. The role requires strong leadership, technical expertise, and the ability to drive operational efficiency while maintaining safety and quality standards.Key Responsibilities<ul><li>Lead and manage the technical and service teams to ensure efficient operations</li><li>Oversee installation, maintenance, troubleshooting, and repair of equipment and systems</li><li>Develop preventive maintenance schedules and service plans</li><li>Ensure compliance with safety, quality, and regulatory standards</li><li>Coordinate with clients and internal stakeholders for technical support and project execution</li><li>Monitor equipment performance and reduce downtime</li><li>Manage technical documentation, reports, and service records</li><li>Support budgeting, cost control, and resource planning</li><li>Train, mentor, and evaluate technical staff</li><li>Manage vendors, suppliers, and third-party service providers</li></ul>Skills/ Key Performance Areas<ul><li>Strong technical knowledge and problem-solving skills</li><li>Proven ability to lead and manage technical teams</li><li>Ability to optimize operations and minimize equipment downtime</li><li>Strong communication and stakeholder coordination skills</li><li>Experience in planning, reporting, and technical documentation</li><li>Budgeting, cost control, and resource management skills</li><li>Commitment to safety, compliance, and quality standards</li><li>Basic to advanced computer literacy (MS Office, CMMS, reporting tools)</li><li>High focus on customer satisfaction and service quality</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or Diploma in Engineering (Mechanical, Electrical, or related field)</li><li>2&ndash;5 years of experience in technical management or a similar role</li><li>Experience in maintenance, service operations, or technical project management</li><li>Strong English communication skills (Arabic is an advantage)</li><li>Leadership and team management experience</li></ul>Job Type: Full-timeEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Technical Manager: 3 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Dammam (Required)</li></ul>

Technical Manager

Explore 2193+ Service support manager in Saudi Arabia this February. Find roles across top companies and apply now to boost your career.

2193 service support manager jobs IN Saudi Arabia

Service & Support Manager

Service & Support Manager

Service & Support Manager

Service & Support Manager

Service & Support Manager

Assistant Restaurant Manager (Fine Dining Experienced)

Technical Manager