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machine learning software engineer Jobs in New York

machine learning software engineer

software applications engineer

Eleven Recruiting

<div>
 
 
 About Eleven Recruiting
 
 
 
 We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for best pay, diversity in tech, and best job-fit for every candidate we place.
 
 
 
 
 
 Our client, an investment firm, is seeking a Software Engineer, AI Applications to join their team in New York, NY!
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Integrate LLM-powered features &mdash; including search, summarization, and workflow automation &mdash; into an existing product, working within established codebases and UI patterns.
 </li>
 <li>
 Design a data and metadata layer that makes AI outputs explainable, auditable, and reusable across teams.
 </li>
 <li>
 Set engineering patterns for how AI capabilities are built, tested, evaluated, and maintained going forward.
 </li>
 <li>
 Scope and ship near-term, high-ROI agentic workflows &mdash; such as automated meeting prep briefs, pipeline summaries, and relationship intelligence digests.
 </li>
 <li>
 Build backend services and APIs that synthesize internal data, activity history, and context into client-ready outputs.
 </li>
 <li>
 Take on additional projects and responsibilities as needs evolve across the engagement.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 5&ndash;8 years of software engineering experience with a strong backend or fullstack foundation.
 </li>
 <li>
 2+ years of focused experience building and shipping LLM-powered applications to production &mdash; not just prototypes.
 </li>
 <li>
 Solid understanding of how to integrate AI capabilities into existing systems: APIs, data pipelines, and product codebases.
 </li>
 <li>
 Hands-on experience with RAG pipelines, prompt engineering at scale, and LLM evaluation.
 </li>
 <li>
 Pragmatic product sensibility &mdash; able to identify what is worth building, scope it tightly, and ship it.
 </li>
 </ul>
 
 
 
 
 
 Preferred:
 
 
 <ul>
 <li>
 Experience with agent orchestration frameworks such as LangGraph or CrewAI.
 </li>
 <li>
 Domain exposure in financial services &mdash; credit, capital markets, deal workflow, or client coverage.
 </li>
 <li>
 Experience building in regulated environments where auditability and explainability are required.
 </li>
 <li>
 Familiarity with CRM data models or client intelligence tooling.
 </li>
 </ul>
 
 
 
 
 
 What This Role Is Not
 
 
 
 This is not a machine learning research role, and we're not looking for someone whose primary background is model training or data science. The ideal candidate thinks of themselves as a software engineer first &mdash; one who has developed deep expertise in applying LLMs to real product problems.
 
 
 
 
 
 Pay Rate:
 
 $80.00-$100.00/hr
 
</div>

Software Engineer - AI Applications

Funnel Leasing

<div>Funnel Leasing Inc., is hiring for a Software Engineer. The Software Engineer will be tasked with helping to build tooling and platform functionality to support our generative AI products. You&rsquo;ll work closely with experienced engineers, product managers, and designers to develop your skills and contribute to impactful projects, in addition to having a Software Engineer acting as your assigned mentor for the duration of the project. Qualified candidates are expected to be able to work between 25-30 hours per week for a duration of 16 weeks and will be paid $20.00 per hour. If you have a strong foundation in computer science, a passion for learning, and strong problem-solving skills, we&rsquo;d love to hear from you.
Why Funnel?
We are a 'work from anywhere' in the U.S. SaaS company that centers our services on the renter experience. We develop amazing software that has revolutionized the #proptech industry. And did we mention we have an amazing team that is on #FunnelFire!? Oh, did we forget to tell you we have unlimited PTO, benefits that begin on your first day of employment, P.I.N.K. core values that ROCK, and our team puts the FUN in Funnel!
Who is Funnel Leasing?
Have you ever rented an apartment and wished the process could be better? At Funnel we do too. We know we need to make the process of renting an apartment as easy as purchasing socks on Amazon. We&rsquo;ve created cloud-based marketing and leasing software that delivers the ultimate rental experience for everyone involved in the process. We&rsquo;re in the process of transforming the real estate industry through cutting-edge technology built, sold, and supported by the most passionate people you&rsquo;ll meet.
The Software Engineer&rsquo;s essential roles and responsibilities include, but are not limited to, the following:
Essential Duties &amp; Responsibilities<ul><li>
Write code to develop new features for Funnel&rsquo;s software products.</li><li>
Write unit tests and end-to-end tests to ensure software reliability and quality.</li><li>
Fix bugs and contribute to improving software performance.</li><li>
Participate in code reviews and design discussions to improve your skills.</li><li>
Collaborate with cross-functional teams to deliver high-quality software.</li></ul>
Education, Work Experience, and Certifications<ul><li>
Pursuing a Bachelor's degree in Computer Science, Software Engineering, or related experience.</li><li>
1-2 years of software engineering education or equivalent experience.</li><li>
Experience in Python (Django) for backend development.</li><li>
Understanding of REST API&rsquo;s.</li><li>
Strong communication, collaboration, and problem-solving skills.</li><li>
Eagerness to learn and grow in a fast-paced environment.</li></ul>
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Funnel, we are committed to building a proptech company that is as diverse as the multifamily industry we serve, and that means to not only live our inclusivity, but also to support and encourage it among all of society. If you are excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
Equal Employment Opportunity
Funnel provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally-protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.
Americans with Disabilities Act
Employees must be able to perform all essential job functions, with or without reasonable accommodation.
Job Responsibilities
The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. Funnel may change the specific job duties with or without prior notice based on the needs of the organization.</div>

Software Engineer

Metropolitan Transportation Authority

<div>Description
<div><div>JOB TITLE: 
Advanced Software Engineer</div><div> 
SALARY RANGE: 
$140,828 - $166,223</div><div> 
DEPT/DIV: 
Information Technology</div><div> 
SUPERVISOR: 
Senior Director &ndash; Product Development &ndash; NonRail Agencies</div><div> 
LOCATION: 
2 Broadway, New York, NY 10004</div><div> 
HOURS OF WORK: 
9:00 am - 5:30 pm (7.5 hours/day) or as required</div></div> 
This position is eligible for teleworking. New hires are eligible to apply 30 days after their effective date of hire. 
About Us 
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation&rsquo;s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. 
The MTA transportation network has a very large system and infrastructure for financial, business, automated train, transportation, power, and physical security. MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units. Services are provided on a 7/24/365 basis in support of the MTA organization and its ridership. 
MTA IT&rsquo;s Product Development group is empowered, multi-functional teams focused on the end-to-end management of development products from strategy to delivery. Using innovative processes and tools, the teams are responsible for developing and maintaining highly effective, secure, and innovative transportation, operational and back-end information systems to support MTA goals and priorities. 
Summary 
Leads requirements management, software engineering, system testing, and acceptance testing activities across all stages and iterations for complex software development and integration initiatives. Assists with the organization's selection, adaptation, and adoption of new models, methods, and tools. Collaborates across parties involved in product, systems, or service design. May own high-value services and/or products.
Critical Skills:<ul><li>
Strong experience with Microsoft Dynamics 365</li><li>
Hands-on Power Apps (Canvas +Model-Driven)</li><li>
Custom plugin development experience</li><li>
CI/CD experience using Azure DevOps</li><li>
Web Technologies: HTML, CSS, JavaScript, ASP.NET</li></ul> 
Responsibilities 
<ul><li>
Leads requirements management, software engineering, system testing, and acceptance testing activities across all stages and iterations for complex software development and integration initiatives. Assists with the organization's selection, adaptation, and adoption of new models, methods, and tools. Collaborates across parties involved in product, systems, or service design.
</li><li>May own high-value services and/or products. Leads the definition, documentation, and successful completion of large projects within business objectives and resource constraints, ensuring adherence to agreed enterprise architectures, and the application of effective change- release-, risk, and quality-management processes.
</li><li>Drafts and maintains software support processes and documentation. Prioritizes and diagnoses incidents, investigates and resolves complex issues, leads root cause analysis, and proposes corrective actions. Conducts application licensing, security, backup, and disaster recovery verification initiatives.</li><li>
Develops system and acceptance testing criteria related to functional and non-functional requirements, user stories, features, business processes, and business rules. Designs, specifies, and executes test cases and scenarios.</li><li>
Plans and leads user experience design activities for large programs and products, providing expert advice to ensure that usability, accessibility, and visual design requirements are satisfied.
</li><li>Develops, maintains, and applies tools and documentation to track, log, and maintain accurate and complete system information. Audits complex software systems for adherence to configuration standards.</li><li>
Plans, organizes, conducts, and oversees assigned quality and safety assurance assessments involving complex systems and cross-functional teams. Provides expert advice on assurance activities.</li><li>
Manages the operational relationships with suppliers to ensure potential disputes or conflicts are raised and resolved. Contributes technical elements of RFP/RFIs and negotiates contract terms and SLAs. Manages suppliers to meet key performance indicators.</li><li>
Continuously develops and maintains personal knowledge of software engineering practices, emerging trends, and technologies.
</li><li>Provides technical advice to project teams and mentors less experienced staff to foster talent development.</li><li>
Performs other duties and tasks
</li><li>May need to work outside of normal work hours, supporting operations on a 24/7 basis</li><li>
Travel may be required to other MTA locations or other external sites</li><li>
Observing the work performed by the contractor;</li><li>
Reviewing invoices and approving them if the work meets contractual standards;</li><li>
Addressing performance issues with the contractor when possible; and</li><li>
Escalating issues to other parties as needed.</li></ul>
Required Qualifications<ul><li>
Education: Bachelor&rsquo;s Degree and a minimum of 8 years of relevant experience. An equivalent combination of education and experience may be considered in lieu of a degree.
</li><li>Must possess a minimum at least one of the following professional certifications in subject domain including but not limited to: Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Certified Software Development Professional (CSDP), Certified Secure Software Lifecycle Professional (CSSLP), Amazon Certified: AWS Certified Developer, Microsoft Certified: Azure Developer, Certified Software Test Professional (CSTP)</li></ul>
Technical Skills<ul><li>
Hands-on programming experience in a business setting</li><li>
Proficiency in at least one software engineering methodology, including but not limited to: Waterfall, Agile, Scrum, DevOps, Extreme Programming (XP), Kanban, Lean, Rapid Application Development (RAD)</li><li>
Experience applying a structured validation and testing method, including but not limited to: Unit Testing, Integration Testing, System Testing, Acceptance Testing, Regression Testing</li><li>
Collaboration skills to ensure design specifications are seamlessly implemented by the development team</li><li>
Familiarity with version control</li><li>
Demonstrated ability to work independently and navigate organizational ambiguity</li><li>
Effective written and verbal communication skills</li></ul>
Preferred Technical Skills<ul><li>
A software engineering industry certification, examples: Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Certified Software Development Professional (CSDP), Certified Secure Software Lifecycle Professional (CSSLP), Amazon Certified: AWS Certified Developer, Microsoft Certified: Azure Developer, Certified Software Test Professional (CSTP)</li><li>
Programming experience with the following language(s): Job Specific (e.g., Ruby, Python, Java, C++, COBOL, etc.)</li><li>
Familiarity with the following vendor-specific platforms: Job Specific (e.g., Azure, Windows Server platforms, RESTful APIs, or Linux)</li></ul>
Behavioral Requirements Skills:<ul><li>
Collaboration skills to ensure design specifications are seamlessly implemented by the development team.</li><li>
Demonstrate ability to work independently and navigate organizational ambiguity.</li><li>
Strong interpersonal, verbal, and written communication skills.</li><li>
Communicates Effectively</li><li>
Advanced in technical Skills, tech-savvy, values diversity.&quot;</li><li>
Adept customer focus, cultivates Innovation</li></ul>
Competencies Requirements:<div><div> 
Core Competency 
Proficiency Level 
Competency Definition</div><div> 
Cultivates Innovation 
Adept 
Creating new and better ways for the organization to be successful</div><div> 
Customer Focus 
Adept 
Building strong customer relationships and delivering customer-centric solutions</div><div> 
Communicates Effectively 
Expert 
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</div><div> 
Tech Savvy 
Advanced<div> 
Anticipating and adopting innovations in business-building digital
and technology applications</div></div><div> 
Technical Skills 
Advanced 
Specialized knowledge and expertise on tools, programs, domains, platforms, and products used for specific tasks</div><div> 
Values Diversity 
Advanced 
Recognizing the value that different perspectives and cultures bring to an organization</div></div> 
Other Information
Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</div>

Advanced Software Engineer - Power Apps

Savvy Wealth

<div>
 
 About Savvy Wealth
 
 
 
 Wealth management is a $545 billion industry in the US, yet remains archaic and inefficient with low technology penetration. 75% of financial advisors don&rsquo;t offer digital communication beyond email, and 62% still build financial plans manually in Excel. This leads to a poor client experience and results in financial advisors spending over 70% of their time on non-client facing, manual work.
 
 
 Savvy is changing that. We&rsquo;re building the most advisor-centric platform in wealth management: a digital-first solution that modernizes human financial advice. Advisors who partner with Savvy tap into AI-powered software, automated sales and marketing, and seamless back office workflows to scale faster and spend more time with clients.
 
 
 We&rsquo;ve raised over $105M to date from Thrive Capital, Index Ventures, Canvas Ventures, Mark Casady (former LPL Financial CEO), and other top-tier investors. Our team is made up of repeat founders and operators who&rsquo;ve helped build Airbnb, Square, Brex, Carta, Facebook, $200B+ RIAs, and more.
 
 
 Savvy is at a pivotal point in its growth trajectory, having established strong product-market fit in providing a modern platform to financial advisors. We&rsquo;ve surpassed $5.1 billion in AUM in less than three years, grown 600%+ in the last 18 months, and are entering the next phase of the company which involves rapid expansion of our product offering and continued revenue growth. Come help us scale!
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Own the end to end product development lifecycle of identifying, designing, and shipping large initiatives for clients and advisors.
 </li>
 <li>
 Produce high-quality, production-ready, readable, maintainable code
 </li>
 <li>
 Work cross functionally with product leadership, design, and business partners to deliver the best product.
 
 
 </li>
 </ul>
 
 Must Have
 
 
 
 <ul>
 <li>
 2-5 years building web applications with experience shipping features in production environments
 </li>
 <li>
 Full-stack development skills including web frameworks (Rails preferred), frontend frameworks and libraries (NextJS and React preferred), and SQL databases
 </li>
 <li>
 Strong collaboration and communication working effectively in cross-functional teams with clear technical communication skills
 </li>
 <li>
 Understanding of web application fundamentals including authentication/authorization, caching, background processing, and API design principles (GraphQL preferred)
 
 
 </li>
 </ul>
 
 Nice To Have
 
 
 
 <ul>
 <li>
 Fintech domain knowledge including financial services, wealth management, regulatory compliance, or financial data integrations
 </li>
 <li>
 Modern development ecosystem experience with macOS toolchains, CI/CD pipelines, IaaS providers, and observability platforms (Datadog)
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary and equity package
 </li>
 <li>
 Unlimited PTO + paid company holidays
 </li>
 <li>
 Access to holistic medical, dental, and vision plans
 </li>
 <li>
 Company 401(k), Commuter, and HSA/FSA plans
 </li>
 <li>
 NYC office in the heart of Manhattan
 </li>
 <li>
 Lunch and snacks provided in the office
 </li>
 <li>
 Access to virtual mental health care (Spring Health), vision related benefits (XP Health), and health concierge (Rightway) to help you find the right care
 </li>
 <li>
 Access to counseling for stress management, dependent care, nutrition, fitness, legal, and financial issues (Guardian WorkLifeMatters EAP)
 
 
 </li>
 </ul>
 Compensation Range: $134K - $164K
</div>

Uptime Crew

<div>
 
 
 Artificial Intelligence Engineers (50+ openings | Entry Level)
 
 
 
 
 
 
 Job Type: Full-time
 
 
 Level: Entry Level
 
 
 Pay: $110,000+
 
 
 U.S. Work Authorization Required
 
 (No Visa Sponsorship)
 
 
 
 
 
 
 
 AI won&rsquo;t take your job&mdash;if you&rsquo;re the one it depends on.
 
 
 
 
 
 
 Uptime Crew is a community of engineers and technicians built for environments where precision, discipline, and reliability keep the world running. We operate inside real, always-on production systems at global technology companies, where safety comes first, consistency matters, and uptime is earned.
 
 
 
 
 
 Uptime isn&rsquo;t a metric. It&rsquo;s a mindset.
 
 
 
 Join the Crew that keeps the future online.
 
 
 
 
 
 
 
 What you will do on the job
 
 
 <ul>
 <li>
 Drive the adoption of AI-assisted DevSecOps practices, using large language models and automation tools to accelerate secure containerization of legacy applications while maintaining security compliance.
 </li>
 <li>
 Develop and maintain AI-enhanced CI/CD pipelines that automatically generate security policies, container configurations, and infrastructure-as-code templates based on application requirements and best practices.
 </li>
 <li>
 Use AI coding assistants for implementation, refactoring, and documentation while following team guidelines.
 </li>
 <li>
 Generate unit and integration tests, improve coverage, and reduce defects.
 </li>
 <li>
 Speed up PRs with AI-assisted reviews, summaries, and risk notes.
 </li>
 <li>
 Query logs and docs with AI to troubleshoot issues and unblock work.
 </li>
 <li>
 Partner with product, design, security, and compliance to ship increments that meet fintech standards.
 </li>
 </ul>
 
 
 Minimum qualifications
 
 
 <ul>
 <li>
 Hands-on coding experience through coursework, projects, or internships.
 </li>
 <li>
 Strong fundamentals in data structures, algorithms, and web or backend basics.
 </li>
 <li>
 Ability to learn quickly and work in an Agile team.
 </li>
 <li>
 Bachelor&rsquo;s degree.
 </li>
 <li>
 Legally authorized to work in the United States without employer sponsorship.
 </li>
 <li>
 Willing to work on-site in one of the listed locations
 </li>
 </ul>
 
 
 Nice to have
 
 
 <ul>
 <li>
 Projects that show AI-assisted development, such as AI-generated tests or AI-supported refactors.
 </li>
 <li>
 Experience with cloud services, databases, or CI/CD.
 </li>
 <li>
 Interest in security, privacy, and handling sensitive data.
 </li>
 </ul>
 
 
 
 
 
 Benefits and compensation
 
 
 <ul>
 <li>
 Salary (including on-the-job-training): $110,000+ per year
 </li>
 <li>
 Health insurance including medical, vision, and dental
 </li>
 <li>
 Employee Stock Purchase Plan (ESPP)
 </li>
 <li>
 Matching 401(k)
 </li>
 <li>
 Up to 15 days PTO and 14 Paid Holidays
 </li>
 <li>
 Get a week off at the end of the year to unplug from work, rest and recharge
 </li>
 <li>
 Take a day off to celebrate your birthday
 </li>
 <li>
 Tuition Reimbursement
 </li>
 <li>
 +Additional Benefits
 </li>
 </ul>
 
 
</div>

Apple

<div>
 
 Summary
 
 
 
 Imagine what you can do here. Apple is a place where extraordinary people gather to do their lives best work. Together we create products and experiences people once couldn&rsquo;t have imagined, and now, can&rsquo;t imagine living without. It&rsquo;s the diversity of those people and their ideas that inspires the innovation that runs through everything we do.
 
 
 
 Description
 
 
 
 APPLE INC has the following available in New York, New York. Support pricing and availability for all of Apple's digital content including apps, music, movies, and books on the App Store and iTunes Store. Perform design, hands-on coding, requirements elicitation and refinement. Prepare technical documentation. Responsible for production support, unit testing, quality, and performance. Collaborate with multiple engineering teams, business operations, production support, site reliability engineering, quality assurance, and infrastructure teams. 40 hours/week. At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $181,100 - $272,100/yr and your base pay will depend on your skills, qualifications, experience, and location.
 
 
 PAY &amp; BENEFITS: Apple employees also have the opportunity to become an Apple shareholder through participation in Apple&rsquo;s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple&rsquo;s Employee Stock Purchase Plan. You&rsquo;ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses &mdash; including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits: https://www.apple.com/careers/us/benefits.html.
 
 
 Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
 
 
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or foreign equivalent in Computer Science, Cognitive Science or related field
 </li>
 <li>
 Experience and/or education must include:
 </li>
 <li>
 Utilizing relational (SQL) and non-relational databases to design and optimize data schemas for distributed systems
 </li>
 <li>
 Utilizing object-oriented and functional languages (Java, Python) to design and develop multi-language codebases
 </li>
 <li>
 Utilizing JavaScript and ReactJS to implement real-time collaboration features for web
 </li>
 <li>
 Translating design requirements into functional specifications
 </li>
 <li>
 Utilizing test-driven development (TDD) to drive code implementation through continuous testing
 </li>
 <li>
 Utilizing Jenkins for continuous integration and continuous delivery (CI/CD) to automate build, test, and deployment processes
 </li>
 <li>
 Utilizing GitHub for source code management
 
 
 </li>
 </ul>
 Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
 
 
 Apple accepts applications to this posting on an ongoing basis.
 
 
</div>

Software Engineer - Applications

METARPO

Must Have Skills: Desktop Support Engineer, White Glove Support, Mac OS environments Nice to have skills: Good communication and problem-solving skills
 
Role Overview: 
We are seeking an experienced Desktop Support Engineer with strong expertise in White Glove Support for Executive Leadership Team (ELT) users of a high end premium retail organization. This role demands exceptional communication skills, deep technical knowledge, and a strong customer first mindset. The engineer will support high visibility VIP executives, ensuring seamless technology experience with minimal downtime.
 
Key Responsibilities: 
? Provide first-level and second-level technical support to end users.
 ? Install, configure, and upgrade hardware, software, and peripheral devices.
 ? Troubleshoot system issues including desktops, laptops, printers, networks, and applications.
 ? Perform system maintenance, diagnostics, and updates as required.
 ? Manage user accounts, permissions, and workstation configurations.
 ? Resolve issues through remote troubleshooting tools when required.
 ? Document technical issues, resolutions, and maintain logs for future reference.
 ? Coordinate with internal teams or external vendors for unresolved issues.
 ? Ensure minimal downtime by proactively identifying and resolving potential issues.
 
Required Skills & Qualifications: 
? Proven work experience as a Desktop Support Engineer, IT Support Technician, or similar role.
 ? Strong understanding of Windows OS, basic networking, and system configurations.
 
? Hands-on experience in installing and troubleshooting: 
o Operating systems
 o Software applications
 o Hardware components
 ? Familiarity with remote support tools (e.g., AnyDesk, TeamViewer, MS Quick Assist, etc.).
 ? Excellent communication skills with the ability to explain technical topics clearly.
 ? Strong problem-solving attitude and ability to work under minimal supervision.
 ? Customer-focused approach with a commitment to delivering high-quality support.
 
Preferred Qualifications: 
Certifications such as CompTIA A , Microsoft MCP/MCSA, or equivalent.
 Knowledge of ITSM tools like ServiceNow, Jira, ManageEngine, etc.
 Experience in Active Directory, user account management, and basic network troubleshooting.
 
Experience working in luxury retail, executive offices, or high-pressure corporate environments.
 Certifications such as CompTIA A , Microsoft MCP/MCSA, ITIL Foundation, or equivalent.
 Familiarity with end-user device lifecycle management and asset tracking

White Glove Support Engineer

Explore 543+ Software applications engineer in New York this March. Find roles across top companies and apply now to boost your career.

543 software applications engineer jobs In New York

Software Engineer - AI Applications

Software Engineer

Advanced Software Engineer - Power Apps

Software Engineer

Software Engineer

Software Engineer - Applications

White Glove Support Engineer