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storage customer service representative

U-Haul

<div><h2 class="jobSectionHeader">Storage Customer Service Representative</h2>
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company&rsquo;s exceptional service&hellip;ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Additionally, you will assist customers using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. 
U-Haul Offers:
<ul><li>Career stability</li><li>
Opportunities for advancement</li><li>
Mindset App Reimbursement</li><li>
Gym Reimbursement Program</li><li>
Health insurance &amp; Prescription plans, if eligible</li><li>
Paid holidays, vacation, and sick days, if eligible</li><li>
Life insurance</li><li>
MetLaw Legal program</li><li>
MetLife auto and home insurance</li><li>
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more</li><li>
401(k) Savings Plan</li><li>
Employee Stock Ownership Plan (ESOP)</li><li>
24-hour physician available for kids</li><li>
Dental &amp; Vision Plans</li><li>
Business travel insurance</li><li>
You Matter EAP</li><li>
LifeLock Identity Theft Protection</li><li>
Critical Illness/Group Accident Insurance</li><li>
Dave Ramsey&rsquo;s SmartDollar Program</li></ul>
Storage Customer Service Representative Primary Responsibilities:<ul><li>
Support the site manager with facility operations.</li><li>
Answer phone inquiries from active and prospective customers.</li><li>
Show storage units, explain the terms of rental agreements and prepare rental contracts.</li><li>
Perform general routine property cleanup and minor repair work.</li><li>
Ensure that all vacant storage units are clean, dry, secure and available for new customers.</li><li>
Perform other duties as assigned.</li><li>
Participate in ongoing continuous U-Haul education through U-Haul University.</li></ul>
Storage Customer Service Representative Minimum Qualifications:<ul><li>
Driver&rsquo;s license and the ability to maintain a clean driving record</li><li>
Excellent communication skills</li><li>
Available to work on weekends and holidays</li></ul>
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted. 

 
 
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.</div>
 <div><h3 class="jobSectionHeader">About Us</h3>
Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.
U-Haul co-founders L.S. &quot;Sam&quot; Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.
U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.</div>

Storage Customer Service Representative

Quantum US

<div>Quantum Corporation leads the world in helping users collaboratively solve some of the world's hardest computer challenges. Whether its wrangling Petabytes of data for cutting edge movie production, managing global content production workflows, exploring new sources of energy, or managing oceans of content and blending collaborative high-speed workflows with cutting-edge object storage, Quantum has the tools and technology to help you engineer the solution that works now - and preserves your work for decades to come. You are applying to an exceptional team that contributes to enhancing our position as a proven global expert in data management.

Quantum is seeking an experienced Senior Director, L3 Support to lead escalation ownership, team performance, and cross-functional alignment across the Quantum product portfolio. This role is fundamentally about process leadership, people management, and operational excellence &mdash; not individual technical depth. The right candidate will build and leverage a strong team of product-aligned L3 engineers, establish and enforce consistent support processes, and serve as the primary connection point between Support, Engineering, and Product Management.

This role is responsible for L3 support execution across all major Quantum product lines, including:
<ul>
<li>User Interface (UI) / Platform Services</li>
<li>DXi Backup &amp; Deduplication Appliances</li>
<li>ActiveScale Object Storage</li>
<li>Primary Storage Products</li>
</ul>
The Director, L3 Support leads a team of product-aligned L3 Support Leads / Principal L3 Engineers, with one senior L3 engineer owning each product line. The director's primary contribution is organizational, operational, and interpersonal &mdash; ensuring that technically deep engineers are well-directed, properly supported, and engaged on the right problems at the right time. Reporting directly to the Chief Product Officer, this role is a critical senior leadership function bridging customer experience, engineering execution, and product quality outcomes.

Key Responsibilities:

Escalation Ownership and Incident Management
<ul>
<li>Serve as the escalation authority and process owner for L3 support across all Quantum products, supporting L1/L2 support teams, development engineering, and enterprise customers.</li>
<li>Lead the organizational response to SEV1 and business-critical customer incidents &mdash; driving urgency, coordination, and clear communication rather than personal technical resolution.</li>
<li>Ensure consistent escalation standards, case ownership accountability, and resolution discipline across all product lines.</li>
<li>Keep all parties &mdash; customers, account teams, engineering, and executives &mdash; informed throughout high-pressure situations through structured, calm, and timely communication.</li>
<li>Know when to escalate to engineering and when to shield engineering from unnecessary interruptions; protect engineering focus while ensuring customers receive timely resolution.</li>
</ul>
Cross-Functional Influence and Engineering Interface
<ul>
<li>Act as the primary L3 support interface to Engineering and Product Management.</li>
<li>Advocate for customer impact and support team needs within engineering prioritization discussions &mdash; influence without direct authority.</li>
<li>Drive defect isolation and documentation quality so engineering receives clean, actionable problem reports.</li>
<li>Negotiate priorities with Engineering and Sustaining teams to close support cases, calm customers, and drive RE resolutions in a timely manner.</li>
<li>Represent field trends, recurring issues, and systemic quality gaps to Product Management through structured feedback.</li>
</ul>
Team Management and Development
<ul>
<li>Provide day-to-day direction and strategic oversight of the L3 support function &mdash; escalation intake, workload distribution, cross-product coordination, and team performance.</li>
<li>Hire, onboard, and develop L3 Support Leads and Principal Engineers; build a team with the technical depth the director does not need to personally possess.</li>
<li>Coach engineers and team leads to elevate their diagnostic skills, communication quality, and case management discipline.</li>
<li>Create a culture of accountability, continuous improvement, and customer-first problem solving.</li>
<li>Identify training needs, develop skills, and build bench strength for sustained team performance.</li>
<li>Represent the L3 Support function at the director level in cross-functional forums, executive briefings, and strategic planning discussions.</li>
</ul>
Support Operations, Metrics, and Process Discipline
<ul>
<li>Define, track, and continuously improve the KPIs and SLAs that govern L3 support performance.</li>
<li>Manage case aging, escalation tracking, and SLA compliance across all product lines using tools including JIRA and Microsoft platforms.</li>
<li>Run structured status reviews, dashboards, and reporting cadences to maintain visibility for leadership and stakeholders.</li>
<li>Develop and enforce consistent L3 processes including escalation workflows, handover procedures (including time-zone transitions), and root cause analysis (RCA) practices.</li>
<li>Lead post-incident reviews and ensure learnings are captured and acted upon.</li>
</ul>
Customer and Business Engagement
<ul>
<li>Engage directly with enterprise customers during critical escalations, providing calm senior leadership and clear communication throughout.</li>
<li>Support multi-product, large-scale customer environments across backup, object storage, and primary storage solutions.</li>
<li>Provide structured feedback to Product Management on customer pain points, field quality trends, and product improvement opportunities.</li>
</ul>
AI-Augmented Leadership
<ul>
<li>Actively use AI tools (Copilot, ChatGPT, and similar) to bridge technical knowledge gaps, accelerate issue triage understanding, assist with communication and documentation, and improve team productivity.</li>
<li>Model and promote AI tool adoption within the L3 team as a force multiplier for both management and engineering workflows.</li>
<li>Use AI to stay current on relevant technical concepts and to prepare for and participate in technical discussions alongside engineering teams.</li>
</ul>
Required Qualifications:
<ul>
<li>15+ years of experience in enterprise support, technical operations, or customer-facing escalation management roles, with at least 3 years in a director-level or senior leadership capacity.</li>
<li>Proven track record of leading and developing technical support teams in enterprise environments.</li>
<li>Demonstrated excellence in escalation management and incident response &mdash; including Fortune 500 or enterprise-scale customer environments.</li>
<li>Strong ability to influence without authority across engineering, product, and sales organizations.</li>
<li>Proficiency in support operations tools including JIRA and Microsoft productivity platforms.</li>
<li>Solid understanding of KPIs, SLAs, case aging, and support metrics &mdash; with a track record of meeting or improving them.</li>
<li>Experience with cross-functional communication &mdash; keeping customers, account teams, engineering, and executives aligned during high-pressure situations.</li>
<li>Active and proficient user of AI tools (Copilot, ChatGPT, or equivalent) for bridging technical understanding, communication, and productivity.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience with enterprise storage, backup, data protection, or infrastructure software support environments.</li>
<li>Prior experience working in a smaller, startup-like engineering organization where structure and process needed to be built, not just followed.</li>
<li>Familiarity with agile development processes and how support integrates with engineering sprints and release cycles.</li>
<li>Experience managing distributed or remote support teams across time zones.</li>
<li>Track record of representing support functions at the executive level and influencing organizational strategy.</li>
</ul>
Quantum provides a diverse portfolio of health plans for medical and prescription, dental, vision, life, disability and supplemental medical insurance options. We also support our team members' efforts to develop and maintain a healthy lifestyle through reimbursement and educational programs. Quantum offers a company-matched 401(k) plan to help employees save for retirement in a tax-advantaged way. We also have an Employee Stock Purchase Program for purchasing Quantum stock at a discounted rate.

Anticipated Annual Salary Range: $140,000 - $180,000 for qualified applicants.

The above pay range represents Quantum's good faith and reasonable estimate of possible compensation at the time of posting. Pay within or outside of the range will be based on a variety of factors, including but not limited to, relevant experience, knowledge/education, skills/abilities, internal equity, and budgetary considerations.</div>

Senior Director, L3 Support

The NRP Group

<div>Come join NRP&rsquo;s A+ team! We&rsquo;ve been recognized as a &ldquo;Top Workplace&rdquo; because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career.
NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Association&rsquo;s Best Places to Work.
We value our employees by offering a competitive benefit package including:<ul><li>
Commission and bonus opportunities</li><li>
Paid vacation and sick leave</li><li>
11 Paid holidays</li><li>
Paid maternity &amp; parental bonding leave</li><li>
Short &amp; long term disability</li><li>
Medical/Dental/Vision/Life Insurance</li><li>
401(k) Match</li><li>
Training, certification, &amp; growth opportunities</li><li>
Employee referral &amp; recognition programs</li></ul>
Since its founding in 1994, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please visit www.NRPGroup.com.
Come join the NRP Team as a Property Manager at our BRAND NEW affordable DC property, The Emblem!
This position offers a salary range of $75,000 to $85,000 annually, dependent on experience.
Position Summary:
Under the direction of the Regional Property Manager, the Community Manager is responsible for ensuring excellent customer service in the daily management, coordinating all aspects of apartment community operations, maximizing cash flow while preserving assets, achieving budgeted NOI, providing a quality living environment for residents, and establishing a positive working environment for property team members. The Community Manager duties vary depending on the size of the community and the number of staff to which responsibilities might be delegated.
Essential Functions Statement(s): 
 
Financial<ul><li>
Oversee all financial performance of the property and work towards achieving budgeted NOI</li><li>
Maximize cash flow at the property by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent</li><li>
Ensure all Yardi data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P Invoices, statements of disposition, monthly closing procedures, and late fees</li><li>
Develop cost saving strategies in an effort to reduce budgeted expenses</li><li>
Create annual operating budget and business plan with Accounting team and Regional Property Manager</li><li>
Review financial statements in a timely fashion, working closely with the property accounting team members</li><li>
Prepare variance report on a monthly basis</li><li>
Analyze income, expenses, traffic, lease expirations, market rents, delinquency financial statements, and make recommendations as needed</li><li>
Recommend and oversee all capital improvements, deferred maintenance and upgrade programs</li><li>
Review and analyze all bid summaries for purchase of goods and services, monitor the vendors work, and guarantee accurate invoicing</li><li>
Ensure that all contracted services and materials are accounted for and that the work has been performed properly prior to the release of payment</li><li>
Process delinquent residents according to policy, collect late fees, and file on units at the appropriate deadline</li><li>
Serve as property representative in court proceedings under direction of legal counsel, understanding all property legal issues affecting residency, storage, abandonment, bankruptcy, fair housing and unlawful detainer/eviction actions</li></ul> 
Marketing<ul><li>
Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared</li><li>
Monitor direction of rental activity and all on-site sales, marketing outreach, and advertising plans</li><li>
Maintain on-going, in-depth knowledge of associated market, market rents and demographics to give a competitive edge</li><li>
Evaluate and make recommendations for rental pricing</li><li>
Monitor daily move-in/move-out property status reports and manage the monthly renewal process</li><li>
Verify weekly traffic sources, following up on prospect status and closing ratio numbers and implement programs and team development plans to improve results</li><li>
Ensure all residents are on the correct Blue Moon lease agreement that is up to date with all of the correct terms and conditions.</li><li>
Monitor compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards</li><li>
Maintain passing e-shop, phone shop, and physical shop scores</li></ul> 
Customer Service<ul><li>
Complete a daily inspection of the property and market-ready units</li><li>
Monitor and direct service operations to ensure service requests are completed within 24 hours and curb appeal standards are met</li><li>
Supervise safety and risk management functions including coordinating monthly safety meetings</li><li>
Review resident retention programs, in an effort to continue to meet residents needs and improve retention</li><li>
Provide excellent customer service and display courteous and professional attitude toward all customers</li><li>
Maintain availability or coverage for emergencies, on-call duties, resident functions, and weekends</li></ul> 
Team Development<ul><li>
Recruit and select team members by understanding and adhering to NRP&rsquo;s selection process policies, procedures and core values</li><li>
Train, coach, and mentor team members, working with the training department as well as providing on-going feedback</li><li>
Create a team environment by holding weekly team meetings, establishing realistic goals, and fostering open communication</li><li>
Generate employee schedules in e-time and audit missed punches</li><li>
Provide ongoing feedback to team members</li><li>
Provide recommendations for compensation adjustments, promotions, and terminations</li><li>
Perform other duties as required</li><li>
May occasionally be required to assist at other properties</li><li>
Run errands to support the property as necessary</li></ul>
SKILLS &amp; ABILITIES
Education: High School Diploma or equivalent, Bachelor&rsquo;s degree or CPM highly preferred; Tax Credit Specialist (TCS) or HCCP designation preferred 
Experience: 5+ years property management experience; one year supervisory experience; working knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations, IRS Section 42 - LIHTC Program and other laws as they relate to property specific guidelines and occupancy standards 
Technical Skills: Strong computer skills, especially in the Microsoft Office Suite, experience in Yardi preferred 
Other Requirements: Valid driver&rsquo;s license and reliable transportation
The NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited, hired, assigned, placed, transferred, demoted, laid off, terminated, paid, trained, and generally treated during employment on the basis of qualifications and merit; without discrimination due to color, race, religion, sex (including pregnancy or marital status), sexual orientation, gender identity and expression, age, national origin, ancestry, veteran status, military status, disability, genetic information, citizenship, or any other classification or activity protected by federal, state, and local law and ordinances.</div>

Property Manager - Affordable

City of Seattle

<div><div><div><h2 class="jobSectionHeader">Position Description</h2></div>
<div><div>Invitation to Compete #21-26: Adult Services Librarian, Archivist</div><div>
Central Library</div><div>
1000 Fourth Ave. Seattle, WA 98104</div><div>
Regular, FLSA non-exempt, benefitted, full-time (40 hours per week)</div><div>
Salary range: $44.92 - $54.46 per hour</div>
Schedule: Monday &ndash; Friday, 8:30 a.m. &ndash; 5:00 p.m.
A pay period is two weeks in length that starts on Wednesday and ends on Tuesday. Hours will include weekdays and may include evenings and weekends. This is a fully in-person role. The listed schedule and anticipated work location represents the Library&rsquo;s current operational need and is part of a bargaining unit represented by AFSCME.
This recruitment is open to the public and to The Seattle Public Library&rsquo;s employees and will remain open continuously. Candidates wishing to be considered in the first review should submit their application, cover letter, and resume in NEOGOV by 5:00 p.m. on April 19, 2026. Please note that the application period may close at any time after the first consideration date.
Please note: This recruitment may be used for up to 90 days following the closing date of this posting to fill regular and temporary Librarian vacancies.<div> 
Overview</div>
The Seattle Public Library is a dynamic urban library system that consists of the Central Library and 26 branch libraries, is Seattle's center of information and knowledge and one of the most popular and valued services in the city. Library staff members are highly regarded by the public for their knowledge, quality of service, and caring. Staff members are committed to the Library's values of care, connection, and learning. They are equitable, demonstrate respect, engage in partnerships, and are transparent in their communications and intentions. The Library seeks to foster a culture of innovation which focuses on creativity, engagement, learning, and staff well-being and belonging. If you share these values and meet the qualifications, the Library invites you to apply for this Special Collections Archivist, Librarian position.
The Seattle Public Library is actively seeking an innovative archival professional who sees collection engagement with the communities we serve as essential to all aspects of developing, delivering, evaluating and improving programs, services and content. The successful candidate will be a creative, self-directed professional with a strong work ethic, a collaborative work style, and a good sense of humor. They will have the ability to thrive in an environment that requires supportive teamwork to maintain a safe and welcoming service environment for patrons and staff.
Under the direction of the Special Collection Services Manager, the role will implement the archival collection preservation program at Seattle Public Library Special Collections. The position also serves as the primary subject matter expert on archival processes and best practices for the Special Collections unit, collaborating with the Special Collections team members on archival donations and the collections. This position will anticipate and respond to the evolving needs of existing and future archival materials by developing and implementing workflow practices for appraisal, donation guidelines, processing standards, descriptive practices, preservation/conservation, deaccession and disposition. The role works within budgets established for archival and preservation work and supplies in consultation with the Special Collections Services Manager. The position is responsible for performing processing work and documenting the progress of that work, including archival collection statistics. This role will also serve as a representative for emergency response for historical and cultural materials as defined by the system and through mutual aid agreements.
As a member of the Library Experience and Engagement Division, this position will be based at the Central Library and will report to the Special Collections Services Manager as part of the highly collaborative Special Collections team. The Archivist will steward archival collections through thoughtful selection, evaluation, accession, and preservation of donated or purchased archival materials in accordance with best practices for professional archives. This position will evaluate physical, digitized and born-digital materials prior to donation, then accession, process, and maintain materials (including digital preservation and format migration) added to the Special Collections.
The position serves in an advisory capacity as the primary subject-matter expert on Seattle Public Library&rsquo;s Archival Collections and on archival processes and best practices &mdash; including accessioning, and description &mdash; throughout the system. The Archivist liaises with other archival institutions and special collections on records retention and transfer and the preservation, care, and disposition of materials. The role also works with Information Technology on digital collections asset preservation issues as a subject-matter expert on digital preservation best practices, workflows, and tools including but not limited to data security analysis (antivirus, etc.), file parity verification, and any other necessary data forensics.
Duties may include engagement with the staff of The Seattle Public Library Foundation and Friends of the Seattle Public Library on efforts to support Special Collections. The position also collaborates with Collection Curators and the Digital Collections Librarian to research and describe collection materials and prepare selected items for digitization.</div>
<div><h2 class="jobSectionHeader">Job Responsibilities</h2></div>
<div><div><ul><li>Physical Archival Collections: accessions, analyzes, rehouses, arranges, maintains and preserves.<ul><li>
Accessions incoming archival collections, in collaboration with curatorial staff</li><li>
Rehouses archival materials into proper archival containers and takes any necessary preservation steps such as flattening, unbinding, repairing and cleaning</li><li>
Arranges and describes archival collections, authors DACS-compliant finding aids and enters these into ArchivesSpace</li><li>
Assesses and implements changes to the physical preservation workflow</li><li>
Performs research on history, stewardship, formats, varied subject matter, and other necessary contextual information for archival materials</li><li>
Develops and maintains archival processing and physical preservation workflow documentation overall and for each archival collection</li><li>
Supports Collection Curators on donor visits to consult on archival collections</li><li>
Collaborates with curatorial staff on shelving space management issues, as needed.</li><li>
Collaborates with Digital Projects Librarian on digitization initiatives as needed</li><li>
Reports regularly on archival collections statistics.</li></ul></li></ul></div><ul><li>
Digital Archival Collections: accessions, analyzes, arranges, maintains and preserves.</li></ul><div><ul><li>
Designs and implements digital processing and preservation workflows</li><li>
Assesses incoming born-digital accessions for format, content and preservation needs</li><li>
Manages digital preservation storage and systems including maintenance of digitized materials<ul><li>
Extracts digital resources from media carriers</li><li>
Performs data security analysis (anti-virus, etc.), file parity verification, and any other necessary data forensics</li><li>
Transfers digital resources into appropriate storage mode including hot or cold storage and determines access levels</li><li>
Confirms OAIS-compliant archival packages</li></ul></li><li>
De-duplicating and weeding donations for issues such as out-of-scope materials or PII.</li><li>
Works with Digital Projects Librarian to preserve master and access files for digitized materials</li><li>
Performs research on history, stewardship, formats, varied subject matter, and other necessary contextual information for archival materials</li></ul></div><ul><li>
Programmatic Leadership: Understand and articulate how archival collections and the role of Archivist function within the context of system-wide service initiatives and local service delivery. Initiate conversations with staff about shared approaches to service delivery and empowering staff through increased collection awareness leading staff, volunteers, patrons, community partners, vendors, etc.</li><li>
Project Management: Initiate, develop, execute, and manage archival and preservation projects, which may include communication and coordination with administration, marketing, budget office, leadership, and project teams; may lead projects, committees and work groups with manager direction and support, and provide outcomes-based evaluation.</li><li>
Cultural Humility: Recognize the need to continually develop and practice cultural competence in resource assessment and in archival and special collections processing and descriptive practice</li></ul></div>
<div><h2 class="jobSectionHeader">Qualifications</h2></div>
<div><div><ul><li>Education: Must have an MLS/MLIS from an ALA-accredited library school, or Washington State Librarian Certification; or Masters Degree in Information Science or Archives and Records Administration or Accredited Certification alongside a Washington State Librarian Certificate. (Note: Washington State Law prohibits an individual from being hired as a librarian unless they have obtained a Washington State Certification for Librarianship which requires a Master's Degree from an ALA-accredited Library School.)</li></ul></div><ul><li>
Exemplary Customer Service: The successful candidate will have a proven commitment to public service and providing exceptional customer service. Candidates must possess excellent interpersonal communication, problem solving, customer relations and teamwork skills, a sense of humor, and demonstrate a positive and enthusiastic commitment to public service.</li><li>
Excellent written, verbal, and listening communication skills with a customer-oriented approach.</li><li>
Leadership: Applicants must be able to utilize their knowledge, skills, and abilities to effect positive change. They must actively seek out information from the library, archives, and museum profession and other industries; pursue opportunities to develop networks with the intent to learn about best practices from other organizations and share The Seattle Public Library&rsquo;s best practices; take initiative in helping the organization to meet its goals; and be able to communicate how the Library is fulfilling its mission.</li><li>
Technology and Informational Resources: Must have current working knowledge of PCs in a Windows environment and library applications and be able to use online Internet searching methods and information resources. Working knowledge and ability with office productivity applications (e.g. MS Office and Excel). Experience with archives information management applications, modern digital preservation software solutions and integrated library systems is highly desirable.</li><li>
Intellectual Freedom: Applicants must have a strong commitment to intellectual freedom as defined by the American Library Association's Bill of Rights.</li><li>
Race and Social Justice Initiative: Applicants must be able to support the City of Seattle's Race and Social Justice Initiative and have a strong commitment to providing equitable services to marginalized or underserved populations throughout Seattle, and an understanding of how collection description and cataloging can contribute to equitable access to and representation within library collections for historically marginalized communities.</li><li>
Project Management and Teamwork Skills: Experience managing projects from inception though completion, delivering high-quality results. Planning programs and outreach, developing and implementing a project, and evaluation using outcomes-based evaluation methods. Experience serving as a member on a working committee or project team in lieu of the above experience may be considered.</li><li>
Effectively manages stressful situations and ambiguity.</li><li>
Effective conflict resolution skills with experience in de-escalating stressful situations.</li><li>
Experience with an integrated library system (ILS), catalog databases, streaming media, and other electronic resources.</li><li>
Basic knowledge and experience with a variety of office equipment (such as computers, photocopiers, and printers), and office applications (such as SharePoint, Microsoft Outlook, Word, and Excel).</li><li>
Other Required Skills and Abilities: Candidates must be flexible, able to handle multiple competing priorities and tasks, adaptable to change, and able to work effectively in a fast-paced, high-volume environment. Must have strong research skills. An ability to incorporate and apply newer/emerging technologies in support of creative, effective library services is desirable. Must be able to lift and carry up to 40 lbs. intermittently.</li><li>
Resiliency: Applicants must be resourceful and able to deal with evolving and emerging dynamics in the community as well as the workplace, cope with pressures, and learn from failures in ways that respond to the needs of those the position serves and help the organization move forward. Must have the ability to maintain a high level of professionalism and customer service.</li></ul><div></div><div> 
Desired Qualifications</div><ul><li>
Excellent Communication and Interpersonal Skills: Experience in public speaking and formal writing skill is highly desired. Must be able to communicate clearly, diplomatically, and in a positive manner with staff and Library users from diverse language, ethnic, socioeconomic and cultural backgrounds, as well as with neighborhood-based or special interest groups.</li><li>
Commitment to Continuous Learning: Acquire and maintain the necessary skills to better serve our patrons and help our organization evolve. A commitment to develop and grow a racial equity practice; this includes but is not limited to focusing on and addressing the emerging needs of specific groups and understanding the impacts of race and intersectionality in our larger systems, Library policy, programs and services.</li></ul><div><ul><li>
Understanding of library and archival principles of arrangement and description. Experience or coursework in describing archival collections (for example, cataloging, creating metadata records for digital collections, or creating collection finding aids for archival collections). Demonstrated ability to perform technical work with a very high level of accuracy and in accordance with established professional and local standards, and to complete assigned work within established timelines. Experience developing procedures, guidelines, or best practices for technical services workflows.</li></ul></div><ul><li>
Special Collections Services: Three (3) years of professional experience in a special collections department, archives department, or similarly tasked agency developing and preserving collections. Candidates must also have knowledge of methods of developing and managing collections; knowledge and experience of collection needs assessment, analysis, budgeting, and purchasing.</li><li>
Knowledge of archival collection processing and library cataloging standards. Ability to process archival materials. Familiarity with archival collections management systems or databases, such as ArchivesSpace. Knowledge of basic preservation, conservation, and descriptive standards for archival collections. Preservation and conservation standards would include those maintained at Society of American Archivists, Library of Congress, and Northeast Document Conservation Center (NEDCC). Understanding and experience with digital preservation standards such as OAIS.</li><li>
Three (3) years hands-on experience in archives handling physical, digitized and born digital resources. Experience, education, and/or knowledge of Seattle and Pacific Northwest culture and history.</li><li>
Professional Certification &amp; Development: A Bachelor's degree in a relevant area (History, Lib Sci, Political Science) or professional credentials those provided through accredited testing such as Academy of Certified Archivists (ACA), with experience, education, and/or knowledge of Seattle and Pacific Northwest culture and history.</li></ul></div>
<div><h2 class="jobSectionHeader">Additional Information</h2></div>
<div><div>Additional Information</div><div>
How to Apply</div><div>
This recruitment will be open continuously. Candidates wishing to be considered in the first review should submit their application, cover letter, and resume in NEOGOV by 5:00 p.m. on April 19, 2026.</div><ul><li>
Online application</li><li>
A cover letter that describes how your experience and skills align with the stated job responsibilities and qualifications. Please let us know why you are interested in this position.</li><li>
Current resume that summarizes relevant education, professional experience, training and skills.</li></ul><div> 
Applications that do not include a cover letter, resume, and complete online application will not be considered. 
Applicants will be screened for competitiveness, completeness, and written communication skills. Initial screening will be based on a review of application materials. The employment history detailed in your application materials MUST validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next steps of the review/selection process. The most competitive candidates will be invited to participate in a series of one or more interviews.</div><div></div><div> 
Benefits and Salary Information 
The full salary range for this position is $44.92 - $54.46 per hour.</div><div>
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plansInformation about retirement plans can be found at: https://www.seattle.gov/retirement</div><div> 
Additional Information</div><div>
If you have questions regarding this bulletin or employment at The Seattle Public Library, please send an email to job.applications@spl.org. The Library promotes diversity and inclusion in employment. If accommodations are needed during the selection process, please contact us. 
 
Please keep in mind that job offers are contingent on a review of criminal history as well as verification of information provided by the applicant as part of the application process.</div></div></div></div>
 <div></div><div><div><div>The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.</div></div></div>

Adult Services Librarian, Archivist

Food Service Specialist

Renuity

<div>
 Call Center Representative
 
 - Up to $60,000!
 
 
 
 
 Closet America
 
 , a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement&mdash;making it faster, easier, and stress-free. Whether it&rsquo;s a new bath, custom closets, or exterior upgrades, we help homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there&rsquo;s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we&rsquo;re just getting started!
 
 
 
 What we offer
 
 
 
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 Competitive salary with performance incentives
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 Comprehensive benefits including medical, dental, and vision
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 Consistent schedules and professional growth opportunities
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 A respectful, forward-thinking work culture
 
 
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 </ul>
 
 About The Role
 
 
 
 In this position, you will:
 
 
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 Answer incoming calls and provide excellent customer service to warm generated leads - NO MORE COLD CALLS!
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 Communicate with customers to ensure quality appointments are issued to sales representatives
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 Collaborate with our sales teams to cultivate opportunities for customer growth
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 Handle both inbound and outbound communication, expertly coordinating free in-home consultations
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 Represent our offerings with enthusiasm and expertise, providing top-notch service to new and existing clients
 
 
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 Key Qualifications
 
 
 
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 Prior experience in a call center role
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 Remodeling or service knowledge
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 Positivity, Flexibility, Determination and a persuasive personality
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 High energy and willingness to learn
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 Excellent computer and phone skills with attention to detail
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 Weekend availability required
 
 
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 </ul>
 
 About Closet America-
 
 Custom Closet Designers, Installers &amp; Organizers | Closet America
 
 
 At Closet America, a Renuity company, we&rsquo;re making home improvement faster, easier, and stress-free. Since 2009, we&rsquo;ve reimagined home organization in the DC area, delivering custom-designed, hand-crafted solutions with unmatched precision. Now, as part of Renuity, we&rsquo;re combining our local expertise with the strength of a national brand to build the future of home improvement. Recognized by industry leaders such as Angie&rsquo;s List, Qualified Remodeler, and Houzz, we take pride in our meticulous craftsmanship and customer satisfaction. As part of our team and the broader Renuity organization, you&rsquo;ll have the opportunity to make an impact, grow your career, and help people create homes they love.
 
 
 
 Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.
 
 
 
 
 If you have a question regarding your application, please contact TA@renuityhome.com
 
 
 
 
 To access Renuity's Privacy Policy, please click here:
 
 
 Privacy Policy
 
 
 
</div>

Customer Appointment Specialist

EP Federal Credit Union

Member Services RepresentativeJob Type: Full-TimeAbout US:EP Federal Credit Union is a full-service financial institution formed when ten employees wanted to &quot;promote thrift and provide a source of credit&quot; for other employees. 90 years later, we still embrace the credit union philosophy of people helping people.We seek high-performing, enthusiastic individuals committed to superior member service. As a Member Service Representative, you will be the primary liaison with our members, ensuring a welcoming environment, responding to inquiries, and promoting our services and products. Your role is crucial in achieving our company-wide goals through product knowledge and reliable sales referrals, all while adhering to established policies and procedures. Join us to help create a better environment for our members&rsquo; money.Position: Member Services Representative (MSR)Reports To: Financial Services ManagerFLSA Status: Full-Time. Non- ExemptEssential Functions &amp; Responsibilities:<ul><li>Member Relations: Develop and maintain strong relationships with members by greeting and welcoming members and visitors, providing exceptional service, resolving account issues, handling account research, and resolving discrepancies. Ability to confidently discuss financial needs with members.</li><li>Service &amp; Sales: Maintain up-to-date knowledge of credit union products and services to effectively communicate their benefits. Proactively follow up with members via phone and email, introduce new members to our range of products and services, and promptly respond to electronic service requests to enhance member satisfaction and drive engagement. Initiate conversations to uncover financial needs and deepen relationships.</li><li>Loan Origination: Conduct initial loan interview. Discuss loan options and suggest best options. Accept loan application. Make loan recommendations. Review and process loan applications, ensuring accuracy and completeness.</li><li>Transaction Processing and Account Maintenance: Process transactions, manage loan and account correspondence, handle CD and IRA accounts, manage ATM network access, debit card activation, and resolve transaction inquiries/issues.</li><li>Compliance: Adhere to federal and state compliance standards, complete annual training, and maintain branch security procedures.</li><li>Incentive Program: Participate in the incentive program, achieve sales/service goals, and engage in corporate initiatives.</li></ul>Qualifications:<ul><li>High school diploma or GED.</li><li>2+ years retail banking experience.</li><li>1+ years lending experience (interview, accept application, underwrite, process)</li><li>Experience in selling and cross-selling products/services or sales training.</li><li>Must be bondable and pass federal security clearance.</li></ul>Preferred Qualifications:<ul><li>Associate degree with 2 years of relevant experience or equivalent.</li><li>In-depth knowledge of state and federal financial regulations (Reg B, Reg E, Reg D, Reg CC, Reg Z, Bank Secrecy Act).</li><li>Experience with consumer loan sales and underwriting.</li><li>Experience with retail sales</li><li>Proficiency with the CMC Flex system.</li></ul>Location: Washington, DCWork schedule: Monday- Friday 7:30 am &ndash; 4 pm (No weekends or Federal holidays)Job Type: Full-timePay: $22.00 - $26.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) 3% Match</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Experience:<ul><li>Retail Branch Banking: 2 years (Required)</li><li>Lending: 1 year (Required)</li></ul>Work Location: In person

Member Services Representative (Branch Loan & Member Service)

Explore 559+ Storage customer service representative in Washington this April. Find roles across top companies and apply now to boost your career.