lab support technician

support engineer

LightEdge

<div><div><div>Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join our team. In this role, you will collaborate with multiple departments and stakeholders across a diverse range of technologies and technical areas ranging from network architecture to storage solutions, disaster recovery to virtualization, and more. This role empowers you to work on cutting-edge technologies and contributes to our commitment to innovation and customer support excellence.</div>
<div>If you are someone who wants to join a rapidly growing team and impact change, while constantly expanding your technical knowledge, aptitude, and exposure, this is a fantastic opportunity for you!</div></div>
<div><div><h3 class="jobSectionHeader"><b>Responsibilities
</b></h3><div><div><ul><li>Act as a technical leader within the Operations Support team</li>
<li>Receive and work escalations from Support Team members and provide timely and effective resolutions within SLAs</li>
<li>Support Premier level customers following designated procedures and priorities</li>
<li>Solve complex customer issues involvingNetwork Routing and Switching,Network Security and Firewall, Virtualization, Storage, andBackup and Disaster Recovery</li>
<li>Collaborate with Platform Engineers for advanced troubleshooting, issue resolution, and root cause analysis</li>
<li>Engage with Operations Leaders to improve operational processes, driving efficiency and productivity</li>
<li>Lead by example by updating internal documentation of procedures, solutions to common problems, and customer-facing support materials</li>
<li>Partner with our internal Educational Services team in recommending additions or modifications to existing technician training programs</li>
<li>Participate in knowledge-sharing activities</li>
<li>Partner with Platform Owners, Product Directors, and Key Stakeholders to improve products, operational processes, and complete projects</li>
<li>Provide after-hours support as part of an operations on-call rotation to maintain high availability of services</li>
<li>Able to use AI (ChatGPT and Copilot) to improve efficiency and quality of work</li>
<li>Maintain continued education and certifications</li>
<li>Work in ServiceNow to support internal and external customers</li>
</ul></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>Requirements
</b></h3><div><div><ul><li>Exceptional written and verbal communication skills</li>
<li>Ability to manage multiple assignments and operate with minimal supervision, adjusting priorities accordingly</li>
<li>Able to maintain a professional demeanor under stress</li>
<li>Demonstrated willingness to learn and adapt to changes in technology, tools, and processes</li>
<li>Possess an analytical and problem-solving mindset</li>
<li>5 Years of cross platform support experience with at least 3 years of that experience in a Cloud Provider or Managed Service Provider (MSP) environment</li>
<li>Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience</li>
<li>Strong experience with Cisco routers and switches</li>
<li>Basic understanding of Linux/Unix and Windows operating systems</li>
<li>Familiarity with cloud orchestration and automation tools (Ansible, Terraform, etc.) is good to have</li>
<li>Proficiency in configuring and maintaining Backup Software (Veeam and Commvault) and Disaster Recovery solutions (Zerto and VCDA)</li>
<li>Extensive experience in managing Private Cloud virtualization environments, particularly VMware</li>
<li>Intermediate knowledge of storage solutions, with a preference for experience (Pure, IBM, and NetApp)</li>
<li>Advanced knowledge of configuration and maintenance of firewalls (FortiGate and Palo Alto)</li>
<li>Possess an intermediate understanding of networking principles</li>
<li>Proficiency in interpreting network diagrams and layouts</li>
<li>Cisco certifications preferred but not required; CCNP, CCIP, CCIE</li>
</ul></div></div></div></div><div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Support Engineer

<div>
 Imagine being an employee-owner of a company guided by engaged and empowered team members like yourself. Where a culture of respect, flexibility, and accountability aren't just ideals - they're our foundation, and diverse backgrounds and perspectives are valued as drivers of innovation and growth. Join us, as together, we are Building a Better World for All of Us&reg;.
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 You belong at SEH
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 <br/>
 SEH is currenting searching for a Construction Representative to join our talented Construction Services team!
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 <strong>
  Why Our Employee-owners Love SEH
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   "I was on vacation last week and had zero concerns that my colleagues would help out with anything that came into my inbox!" &ndash; GIS Analyst
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   "What company has a CEO who cares enough to seek out one-on-one conversations ranging from 'How are you?' to 'What do you think would help the company?' SEH, that's who. " &ndash; Civil Engineering Technician
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   "Having the feeling that my voice matters and believing that SEH truly cares about the employees is so satisfying!" &ndash; Sr Financial Analyst
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   "It feels good having colleagues and supervisors that provide support and resources for growth and learning!" &ndash; Civil Engineer
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   "This is the first company I've worked for with a true entrepreneurial spirit." &ndash; Sr Mechanical Engineer
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  Why You&rsquo;ll Love SEH
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  <li>
   Collaborate on amazing projects of varying size and complexity that positively impact communities
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   Being 100% employee-owned means we all share in the company&rsquo;s success
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   Career development through continued education, licensure/certification, skills, and technical training
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   Work arrangements that promote work/life balance
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   Flexible holidays enable individuals to tailor their festivities
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   Paid Family Leave provides time to care for loved ones, whether family by birth or family by choice
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 </ul>
 Job Posting
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 <strong>
  This Opportunity
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   Monitor construction activities on transportation, civil, and municipal infrastructure projects to ensure compliance with approved plans and specifications.
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   Document daily field and inspection activities, including material sampling, testing, and quantity measurements.
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   Assist with preconstruction meetings, progress updates, and conflict resolution sessions; prepare and negotiate construction change orders.
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   Communicate effectively with clients, contractors, and SEH team members.
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   May assist in development of proposals, estimating project budgets and schedules and completing constructability reviews
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   This opportunity is open to candidates residing in the following areas: Mason City, IA
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 <strong>
  Essential Qualifications
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 </strong>
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  <li>
   High School Diploma or GED.
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   Previous experience in the construction field.
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   Ability to work in various weather conditions and navigate rough terrain on construction sites.
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   Willingness to travel for team meetings, client consultations, and on-site observations.
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   Ability to work overtime as needed.
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 </ul>
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  Preferred Qualifications
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  <li>
   Possession of applicable DOT technical certifications or ability to obtain within six (6) months.
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   Proficiency in Microsoft Office Suite.
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   Experience with AutoCAD or MicroStation.
  </li>
  <li>
   Familiarity with BlueBeam software.
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  </li>
 </ul>
 This position requires an MVR records check verifying that you possess a valid driver&rsquo;s license and a driving record which meets the requirements of SEH&rsquo;s Driving Program.
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 <strong>
  Who We Are
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  <br/>
 </strong>
 Better Places. Clean Water. Renewing Infrastructure. Improving Mobility. SEH is an employee-owned engineering, architectural, planning, and environmental company, offering a wide variety of services. We've been helping government, industrial, and commercial clients find solutions to complex challenges since 1927. Our 900+ employee-owners across the US unite behind our core purpose of Building a Better World for All of Us&reg;.
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 <br/>
 Base compensation is expected to be in the range of $xxx and $xxx based on skill set and experience. Check out our full benefits package at SEH Hiring Journey.
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 Due to current business and operational considerations, unable to hire employees residing in the following states at this time: AK, AR, CA, CT, DE, HI, KY, MA, RI, VT, and PR. Candidates willing to relocate should indicate this in their application.
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  The selected candidate must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future.
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 SEH is an Equal Opportunity Employer, committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status. We take affirmative action to ensure that all employment decisions are based on merit, qualifications, and abilities. Women and Minorities are encouraged to apply.
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  Notice to Third Party Agencies:
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 SEH does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by SEH&rsquo;s Talent Director, SEH reserves the right to pursue and hire these candidates without financial obligation to recruiters or agencies.
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Construction Representative

<div><div><p><b>Substation Engineering Manager</b></p>
 - (194918)</div><div><div><p>
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?</p><p>
We believe electricity powers modern life. As part of our Power sector, you&rsquo;ll help shape how electricity is generated, transmitted and delivered as global energy demands grow. From massive data centers to modernizing transmission systems, our industry-recognized engineers and scientists have been at the forefront of grid transformation for more than a century. You&rsquo;ll work side-by-side with these experts and contribute to reliable, resilient and sustainable power systems, helping communities thrive and industries expand. This isn&rsquo;t just a job, it&rsquo;s a chance to drive infrastructure forward, power innovation and leave your mark on our energy future.<br>
<br>
Watch Our Story:' https://www.hdrinc.com/our-story'<br>
<br>
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.<br>
<br>
HDR is looking for a Substation Engineering Manager to join our growing and nationally ranked team of Power Delivery professionals. This is a great opportunity to lead teams to support quality project delivery. The Substation Engineering Manager (EM) has broad technical knowledge and experience with design and construction of high voltage electrical switchyard and substation projects up to 500kV. Leveraging that knowledge and experience, they work in close coordination with a project manager (PM) to manage and execute the engineering and design components of projects. The EM is an experienced, competent engineer who understands the technical requirements of substation projects of any complexity and can lead, guide, and advise clients, projects, and teams. Depending on the EM&rsquo;s strengths, the EM can also serve as a PM. Specific duties include:</p><div></div><div><br>
<ul><li>
Develops a partnership with the PM, whereas the PM is responsible for scope, schedule, budget, and client management, the EM is responsible for technical execution of the project.</li><li>
Develops and implements a project execution plan for the technical aspect of projects.</li><li>
Assigns project tasks and provides technical guidance to project team members.</li><li>
Supports the technical aspect of scope, schedule, and budget, including proposal development, work breakdown structure development and implementation, progress assessment, risk assessment/mitigation, change management, and schedule management.</li><li>
Coordinates and/or performs quality checks and reviews for all project deliverables per the HDR Quality Management Systems (QMS) requirements, processes, and procedures to deliver a world class quality product to the client. Performs quality checks and/or reviews of projects from other teams on an as needed basis.</li><li>
Works independently and may direct, mentor, or train one or more Project Engineers, EIT&rsquo;s, or CADD/Designers.</li><li>
Ability to lead multiple projects concurrently, utilizing teams in different locations.</li><li>
Works with senior engineers and technical leaders to identify and develop specific technical expertise and will attend training and seminars focused on further development and understanding of complex concepts related to their discipline.</li><li>
May also assist with developing technical papers and/or presentations that showcase HDR&rsquo;s technical capabilities at industry conferences or other events.</li><li>
Participates in project reviews as needed.</li><li>
Some travel may be required.</li></ul></div><div><div><b>
Preferred Qualifications</b></div><div>
</div><div><ul><li>
Masters degree in Engineering</li><li>
Previous experience with an engineering consulting firm</li><li>
10+ years of technical design experience with high voltage electrical switchyard and substation projects of varying complexity up to 500kV preferred, including at a minimum, conceptual knowledge of physical, electrical, civil, and structural design components, and knowledge of IEEE, ANSI, and other applicable design and equipment standards.</li><li>
Previous consulting experience desired.</li><li>
Self-starter with strong written and verbal communication skills.</li><li>
Strong conceptual, organizational, problem solving, and collaboration skills</li><li>
Ability to work independently and as part of a team.</li></ul><p></p><div><br>
#LI-MV3</div></div></div></div></div><div><div><div><div><b>
Required Qualifications
</b><br>
</div><div><ul><li>Bachelor's degree in Engineering</li><li>
A minimum of 10 years of experience</li><li><div>
Requires professional engineering license recognized by the licensing board for the location of the position offered. Example: Professional Engineer (PE or P.Eng) license.</div></li><li>
Extensive experience in project execution within the Power Market Sector</li><li>
Proficient computer skills in Microsoft Office as well as standard Power Market Sector design software (examples include PLS CAD, AutoCAD, Plant 3D, AutoPipe, and Revit)</li><li>
An attitude and commitment to being an active participant of our employee-owned culture</li></ul></div></div><p><b>
What We Believe</b><br>
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.<br>
<br>
<b>Our Commitment</b><br>
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.<br>
<br>
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.</p></div></div><p></p><div><b>
Primary Location</b><b>:</b><p>
United States-Missouri-St Louis</p></div><div><b>
Other Locations</b><b>:</b><p>
United States-Missouri-Kansas City</p></div><div><b>
Industry</b><b>:</b><p>
Power</p></div><div><b>
Schedule</b><b>:</b><p>
Full-time</p></div><div><b>
Employee Status</b><b>:</b><p>
Regular</p></div><div><b>
BusinessClass</b><b>:</b><p>
Substation Engineering</p></div><div><b>
Job Posting</b><b>:</b><p>
Jul 30, 2026</p></div></div>

Substation Engineering Manager

State of Missouri

<div>Job Summary - Why you&rsquo;ll love this position
<p><b>Note for internal applicants: Successful candidates already at rates above the posted salary will be evaluated on an individual basis to determine final salary outcome.
</b></p><p><b>Job Location:</b> 600 NE Colbern, Lee's Summit, MO 64086</p>
<p><b>Why you&rsquo;ll love this position:
</b></p><p>The transportation project designer is responsible for directing a team of designers and technicians in the preparation and production of detailed transportation construction plans, specifications, and estimates and ensuring design complies with department standards and requirements. Responsibilities are performed under general supervision.</p>
Responsibilities - What you&rsquo;ll do
<p><b>What you&rsquo;ll do:
</b></p><ul><li>Supervises preparation of construction plans and job special provisions for transportation projects including evaluating project needs and available resources, and assigning tasks.</li>
<li>Supervises design personnel including making employment-related decisions, training, and conducting performance management.</li>
<li>Checks and reviews plans for accuracy and compliance with standards and accepted practices for bridge surveys and preliminary, right-of-way, final and consultant plans.</li>
<li>Provides design expertise to project core teams and participates in the project scoping process.</li>
<li>Reviews consultant-prepared plans and makes recommendations on proposed developments and commercial permits related to right-of-way activity.</li>
</ul>Qualifications - All you need for success
<p><b>All you need for success:</b></p>
<ul><li>Bachelor's degree in Engineering from an ABET-accredited college or university curriculum.</li>
<li>Successful completion of the Engineer-in-Training exam.</li>
<li>Six years of experience in highway or transportation engineering.</li>
</ul><p><b>Special Working Conditions:
</b></p><ul><li>Job requires district-wide and/or statewide travel.</li>
</ul><p><b>Preferred Qualifications</b></p>
<ul><li>None</li>
</ul>Job Details - More reasons to love this position
<p><b>More reasons to love this position:
</b></p><p>MoDOT offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Visit our CAREERS page to explore all we have to offer. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for MoDOT, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found HERE.</p>
<p>At MoDOT you will play a key role in maintaining the seventh largest highway system in the United States. We value team players who are open-minded and work well with others to accomplish goals and fulfill our mission of safety, service, and stability. We see the growth of our team members as an investment, both in MoDOT's future and yours. If you're looking for diverse opportunities, challenging work, and a flexible environment, we want to talk to you about joining our winning team. MoDOT operates on shared values and your success in our organization depends upon modeling these values. CLICK HERE to view our mission, values, and tangible results. If you embrace these values, we welcome your application.</p>
Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact:
<p><b>Contact Details: </b>KCHR@modot.mo.gov</p>
<p>#LI-CC1</p>
The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.</div>

Transportation Project Designer - Kansas City

Serco

<div></div><div><div><div><div>Washington Navy Yard, District of Columbia, US, 20374
</div></div><div><div>Category: Navy
</div></div><div><div>Job ID: 34503
</div></div><div><div>widget: Full-Time
</div></div><div></div><div><div>Secret
</div></div><div><div>No - Teleworking not available for this position
</div></div><div><div>$119574.56-$199290.94</div></div></div></div>
<br><div><h3 class="jobSectionHeader"><b>Position Description &amp; Qualifications</b></h3><br>
<br>
<p>If you seek a rewarding, high profile and challenging position supporting projects for the US Navy, Serco has a wonderful opportunity for you!</p><p><br>
</p><p>As the Submarine Control System (SCS) Software and Certification Engineer, based in Washington, DC, you will be on a dynamic team providing technical and programmatic support to the VIRGINIA Class Submarine Program (PMS450) and the U.S. Navy&rsquo;s Team Submarine Program Offices and serve as the Software and Certification Manager for the VIRGINIA Ship Control System division as part of the Virginia Class Program Office (PMS 450). Bring your expertise and collaborative skills to make an impact on our military defense and safety of our sailors and contribute and influence the Navy's future, premier nuclear submarines.</p><p><br>
</p><p>Team Submarine unites the Program Executive Officer, Undersea Warfare Systems (PEO UWS); the Deputy Commander, Undersea Technology (SEA 07); Program Executive Officer, Attack Submarine (PEO SSN); Program Executive Officer, Strategic Subs (PEO SSBN) and the Submarine Maintenance Engineering, Planning, and Procurement (SUBMEPP) Activity, once diverse submarine-related commands and activities, into a single &quot;submarine-centric&quot; team. Conceived to increase efficiencies within the submarine acquisition, maintenance, and modernization communities, Team Submarine eliminates traditional &quot;stovepipe&quot; structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.</p><p><br>
</p><p>The Virginia Class Submarine Program (PMS450) is responsible for the design, construction, certification, and delivery of Virginia Class Submarines. Virginia Class Submarines (VCS) are built to seek out and destroy enemy ships/submarines, working both independently and in concert with carrier strike groups/other ships, providing Joint Commanders with early, accurate knowledge of the battlefield; covert striking power against targets ashore; and the maritime strength to destroy enemy naval forces and interdict seaborne commerce. U.S. Navy submarines ARE the undersea advantage against our adversaries.</p><p><br>
</p><p>Ship Control Division - PMS 450S<b>: </b>Provides programmatic oversight of VCS SCS, including new construction (NEWCON), In-Service, and future sustainment for VCS. The division oversees with the support of ship control staff the funding of all Fly-by-wire (FBW) Ship Control Systems within PMS 450 as well as NEWCON and the Maintenance/Modernization for In-Service ships. Also responsible for review and concurrence of FBW SCS at-sea testing (Sea Trial agendas) following original system installation, upgrades/alterations, major repair work, or major depot availabilities. The division works to develop and maintain a System Safety Program Plan for Submarine FBW SCS Safety Hazard Analysis Report, Safety Assessment Report and Algorithm Safety Assessment Report. This division interacts with the highest levels of Submarine and Navy leadership. Stakeholders include technical groups within NAVSEA, Electric Boat, the in-service fleet, Nuclear Reactors, Pentagon requirements and acquisition leaders as well as among other program offices in Team Submarine. The budget exceeds $300M across the FYDP. This is a new directorate within PMS 450 and an opportunity to support a team that will have an enduring positive impact on the submarine community!</p><p><br>
</p><p><b>In this role, you will:</b></p><p><br>
</p><ul><li>Be responsible for supporting various NEWCON SW development and certification activities for NEWCON Virginia Class Submarines.</li>
<li>Manage oversight of software development tasking and execution, including associated issue resolution; execution of SCS certification processes and ensure technical and administrative review of FBW SCS correspondence complies with the requirements of the FBW SCS requirements manual.</li>
<li>Ensure individual Standard Operating Procedures are maintained to clearly document the routing, review, concurrence, approval process and authority for FBW SCS deliverables.</li>
<li>Maintain oversight of all software builds developed by the design yard for NEWCON submarines, including associated issue resolution; execution of SCS certification proceses and ensure technical and administrative reviews of FBW SCS correspondence.</li>
<li>Update and maintain Standard Operating Procedures to clearly document routing, review, concurrence, approval process and programmatic authority for FBW SCS deliverables.</li>
<li>Attend monthly SCS System Integration team meetings.</li>
<li>Maintain VCS SCS certification Objective Quality Evidence to support design certification for NEWCON software/hardware builds.</li>
<li>Serve as a consultant in all matters pertaining to Ship Control software development, configuration management, and design certification.</li>
<li>Brief leadership and make recommendations based upon solutions you have developed or coordinated.</li>
<li>Possess excellent written, oral, and organizational skills.</li></ul><br>
<p></p><p><b>To be successful in this role, you will have:</b></p><p><br>
</p><ul><li>An active or current DoD Secret clearance.</li>
<li>US Citizenship.</li>
<li>Bachelor's Degree in Electrical, Mechanical, Marine, Chemical, and Aerospace Engineering, a relevant field.
</li><li><ul><li>An Associate's Degree and 2 years of additional experience will be considered in lieu of Bachelor's Degree or a High School Diploma/GED and 4 years of additional experience will be considered in lieu of Bachelor's Degree.</li>
</ul></li><li>10 years of experience.</li>
<li>Project/Program management experience or similar/related experience.</li>
<li>A mastery of electrical engineering principles in the development or operation of naval ships/submarines, ship systems, or subsystems.</li>
<li>Knowledge of and experience with the design, operation and support of US Navy Submarine Fly-By-Wire and Ship Control Systems (SCS).</li>
<li>Basic knowledge of submarine construction, modernization, and/or operations.</li>
<li>Experience developing technical standards for Submarine Fly-By-Wire and Ship Control Systems.</li>
<li>Engineering and acquisition fundamentals, as well as expertise with surface and undersea shipbuilding programs.</li>
<li>Experience in applying root cause analysis techniques to fundamentally understand and resolve issues.</li>
<li>Ability to be a fast learner.</li>
<li>Excellent written and oral communications skills. (Ability to communicate well with numerous stakeholders)</li>
<li>Strong quantitative, analytical and conceptual thinking skills.</li>
<li>Demonstrated ability to interact with senior management on complex technical issues</li>
<li>Ability to facilitate and coordinate efforts with key government and non-government stakeholders.</li>
<li>Ability to work with minimal supervision.</li>
<li>Ability to work well within a time sensitive environment.</li>
<li>Ability to act as the technical owner for complex components and assemblies, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution</li>
<li>Ability to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity.</li>
<li>Ability to analyze mechanical designs through review of design artifacts</li>
<li>Ability to use Microsoft Office packages effectively.</li>
<li>Ability to be flexible both in relation to job-specification and schedules.</li>
<li>Ability to work both in a team environment and independently, and often under short, multiple deadlines.</li>
<li>Ability to be a team player, work well with others and contribute positively to work/team environment while continually seeking ways to enhance contribution to the team.</li>
<li>Ability to resolve a wide variety of technical challenges in a fast paced environment.</li>
<li>Ability to travel up to 25% of the time and some travel outside the Groton, CT area may be required.</li></ul><br>
<p></p><p><b>Additional desired experience and skills:</b></p><p><br>
</p><ul><li>Master's Degree</li>
<li>Submarine Experience</li>
<li>Technical knowledge of SUBSAFE program.</li>
<li>U.S. Naval Nuclear Power School &amp; NPTU Prototype Training</li>
<li>Active NNPI account and CAC</li>
<li>10 years of experience with Navy acquisition and Submarine Programs.</li>
<li>Experience leading a project and interfacing with an end item customer.</li>
<li>Knowledge of Program Management, including the acquisition process, the budgeting process and Navy program execution.</li>
<li>Active-Duty Experience in the submarine service preferred.</li>
<li>Recent experience in Team Submarine would be ideal.</li>
<li>Submarine Engineering experience is a plus.</li>
<li>US Navy experience in the Naval Nuclear Propulsion Program.</li>
<li>Familiarity with fluids and thermodynamic analysis.</li>
<li>Major System knowledge &ndash; Main/Aux Steam, Steam Drains and Gland steam, Feed and Feed Transfer, Lub Oil and Lub oil Transfer, Main Circ (MSW equivalent) and Shaft seal - This includes oversight of all valves, pumps, fittings, gauges as part of the system that are not part of the equipment group</li>
<li>Proficient with Microsoft Office platforms.</li>
<li>Knowledge of Matlab and Simulink modeling.</li>
<li>Experience working in DoD or DoN environments.</li>
<li>Experience supporting a submarine acquisition program</li>
<li>Knowledge of Submarine Structural Integrity requirements (design, construction, maintenance) preferred.</li>
<li>Excellent written and oral communication skills are required to interface with customers.</li>
<li>Applicant should be highly motivated and well organized with strong project management skills, and should be capable of working independently and in a team environment.</li>
<li>Experience with steam plant design, operations, or testing is beneficial but not required.</li>
<li>Support in providing engineering manager support for Naval Sea Systems Command (NAVSEA), Department preferred.</li>
<li>Experience in leading and engaging in weekly meeting with the ship builder and supplier regarding actions and statuses desirable.</li>
<li>Experience providing review of design specifications, technical issue resolution, and technical documentation.</li>
<li>Previous NAVSEA and SUPSHIP audit support experience is preferred.</li>
<li>Experience providing review of design specifications, technical issue resolution, and technical documentation.</li>
<li>General knowledge of submarine requirements in engineering</li>
<li>Ability to apply technical principles, theories, and concepts, in the field of structural design and analysis with some guidance from senior engineers, SMEs and supervisor.</li>
<li>Ability to work in a collaborative environment integrating the many ship systems, with teams of engineers and designers of varying disciplines.</li>
<li>Good communication and technical writing skills.</li>
<li>Proficient with Microsoft Office platforms.</li>
<li>Experience working in DoD or DoN environments is preferred.</li>
<li>Experience supporting a submarine acquisition program.</li>
<li>Work experience in the Navy and specifically within Team Submarine or submarines in general.</li>
<li>Knowledge of DoD policies, NAVSEASYSCOM/Team Submarine policies and procedures.</li></ul><br>
<p></p><p>If you are interested in supporting and working with a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!</p><br>
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<h3 class="jobSectionHeader"><b>Company Overview</b></h3><br>
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<p>Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco&rsquo;s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
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To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
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Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
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Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
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Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</p><br>
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<h3 class="jobSectionHeader"><b>Pay Transparency</b></h3><br>
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<p>Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance&mdash;so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
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Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits &ndash; Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):<br>
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</p><ul><li>Medical, dental, and vision insurance</li>
<li>Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract</li>
<li>401(k) plan that includes employer matching funds</li>
<li>Tuition reimbursement program</li>
<li>Life insurance and disability coverage</li>
<li>Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li>
<li>Birth, adoption, parental leave benefits</li>
<li>Employee Assistance Plan</li><br>
</ul><br>
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<p>To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
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Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco&rsquo;s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.</p></div>

Submarine Control System (SCS) Software and Certification Engineer - Washington, D.C.

Accumedradial

<h3>About the role</h3><p>As an Email Support Specialist, you will be an integral part of our customer service team, ensuring that our clients receive timely and effective support through email communication. In this full-time remote position, you will address customer inquiries, troubleshoot issues, and provide solutions, all while enhancing the customer experience and fostering long-term relationships.</p><h3>Key responsibilities</h3><ul><li>Respond promptly and professionally to customer emails, addressing inquiries and resolving issues to ensure a high level of customer satisfaction.</li><li>Diagnose and troubleshoot technical issues reported by customers, providing clear and concise instructions to guide them through resolutions.</li><li>Maintain detailed records of customer interactions and solutions provided using our internal ticketing system, ensuring that all communications are documented accurately.</li><li>Collaborate with other departments, such as product and engineering teams, to escalate unresolved issues and contribute to the development of more robust solutions.</li><li>Continuously improve personal knowledge of products and services to provide accurate information and recommendations to customers.</li><li>Monitor and manage email response times and customer feedback to identify areas for improvement in service delivery.</li></ul><h3>Requirements</h3><ul><li>Strong written communication skills with the ability to articulate complex information clearly and concisely through email.</li><li>Proven troubleshooting abilities with a logical approach to problem-solving, especially in technical support scenarios.</li><li>Experience using customer support software or ticketing systems to manage and track customer inquiries effectively.</li><li>Ability to work independently in a remote environment while managing time efficiently and meeting deadlines.</li><li>High level of empathy and patience, with a commitment to providing exceptional customer service.</li><li>Familiarity with common software and technologies used in customer service and technical support roles.</li></ul><h3>Nice to have</h3><ul><li>Previous experience in a customer service or technical support role, particularly in a remote capacity.</li><li>Knowledge of our industry and related products, which will help you better assist customers.</li><li>Basic understanding of technical concepts and terminology that will enhance your ability to communicate effectively with customers experiencing technical difficulties.</li><li>Experience with knowledge management systems or creating FAQs and support documentation to assist in customer self-service.</li><li>Proficiency in additional languages, which can help cater to a diverse customer base and enhance support capabilities.</li></ul><h3>Why join us</h3><p>Joining our team means becoming part of a dynamic and dedicated team that values collaboration and innovation. We believe in empowering our employees to take initiative and contribute ideas that improve our processes and customer experiences. You'll have the opportunity to develop your skills and advance your career while working in a supportive and flexible remote environment that encourages work-life balance. Contributing to customer satisfaction and operational excellence is at the heart of what we do, and you can play a vital role in achieving that mission.</p>

Email Support Specialist | Customer Service & Technical Support

H&R Block

<div>About the Role:
<div>At H&amp;R Block, our People &amp; Culture Business Partners are strategic advisors who help leaders drive business results through effective talent, organization, and culture strategies. In this role, you will partner closely with field and corporate leaders to strengthen organizational effectiveness, develop leadership capability, drive workforce planning, and support business transformation.</div><div>
As a trusted consultant and coach, the People &amp; Culture Business Partner leverages broad HR expertise to address complex organizational challenges, influence business decisions, and deliver talent strategies that enable sustainable growth and exceptional associate experiences.</div><div>
These positions support a large, geographically dispersed field organization and require a strong consulting mindset, the ability to influence at all levels, and a passion for creating exceptional associate experiences.</div><div>
These roles require travel of up to 30% during key periods of the year to support field leaders and business initiatives.</div><div></div><div><b><br>
Strategic Partnership &amp; Organizational Effectiveness</b></div><ul><li>
Serve as a trusted advisor to senior field and corporate leaders on workforce strategy, organizational effectiveness, talent management, and change.</li><li>
Partner with leaders to assess organizational needs, identify opportunities, and implement solutions that improve performance and engagement.</li><li>
Support organizational design, restructuring, and business transformation initiatives to enable business objectives.</li><li>
Use workforce insights and organizational health indicators to guide decision-making.</li></ul><div><b>
Talent Strategy &amp; Succession Planning</b></div><ul><li>
Lead talent review, succession planning, and workforce planning processes for the field organization.</li><li>
Identify and develop high-potential talent while strengthening leadership pipelines and readiness.</li><li>
Maintain and evolve competency frameworks that support hiring, development, performance, and career growth.</li><li>
Partner with leaders to create development plans and career pathways aligned with business needs.</li></ul><div><b>
Leadership Coaching &amp; Development</b></div><ul><li>
Coach leaders on performance management, employee development, team effectiveness, and organizational impact.</li><li>
Support leadership onboarding and capability-building initiatives that strengthen leadership effectiveness.</li><li>
Provide guidance on talent decisions, engagement, and change management.</li></ul><div><b>
Employee Relations &amp; Compliance</b></div><ul><li>
Partner with Associate Relations and Legal to address complex employee relations matters and workplace concerns.</li><li>
Lead or support investigations and resolution strategies consistent with company policies and employment practices.</li><li>
Promote a positive associate experience while ensuring compliance with applicable employment laws and company policies.</li></ul><div><b>
Cross-Functional Collaboration</b></div><ul><li>
Partner with Centers of Excellence (Talent Acquisition, Total Rewards, Learning &amp; Development, and Associate Relations) teams to deliver integrated people solutions.</li><li>
Ensure enterprise talent and people initiatives are effectively implemented across the field organization.</li><li>
Leverage data and workforce analytics to measure impact and influence business decisions.</li></ul><div><b>
Successful candidates will:</b></div><ul><li>
Build strong partnerships with leaders and influence key people decisions.</li><li>
Strengthen leadership capability, organizational effectiveness, and associate engagement.</li><li>
Deliver talent and workforce outcomes that support business goals.</li><li>
Lead change initiatives that drive adoption and sustainable results.</li><li>
Balance business needs with an outstanding associate experience.</li></ul>
Required Qualifications:
<ul><li>Bachelor's Degree in Human Resources, Business, Organizational Development, or related field; or equivalent experience.</li><li>
7+ years of progressive Human Resources experience, including HR Business Partner or strategic consulting experience.</li><li>
Experience advising senior leaders and influencing organizational decisions.</li><li>
Strong knowledge of organizational design, talent management, workforce planning, employee relations, and change management.</li><li>
Demonstrated success supporting business transformation and organizational change.</li><li>
Ability to travel up to 30% during key periods of the year to support field leaders and business initiatives.</li></ul>
Preferred Qualifications:
<ul><li>Experience supporting large, geographically dispersed or field-based organizations.</li><li>
Professional HR certification (SHRM-CP, SHRM-SCP, PHR, SPHR, or equivalent).</li><li>
Experience using workforce analytics and talent insights to drive strategic decisions.</li><li>
Leadership coaching and organizational development experience.</li><li>
Ability to use AI-enabled tools to streamline day-to-day work, stengthen communication and data processing, and identify opportunities to redesign or automate process steps in ways that improve speed, accuracy, and business impact.
</li></ul>Why work for us: At H&amp;R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we&rsquo;ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
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That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. Sponsored Job: #LI-SH1 #LI-Hybrid</div>

P&C Business Partner roles-Corporate and Field (Hybrid in Kansas City)

Explore 81+ Support engineer in Kansas City this August. Find roles across top companies and apply now to boost your career.