technical support analyst

MetLife

When you join MetLife’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments. In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.
<br>Technical Functional Analyst role is crucial for enhancing MetLife's technical capabilities to manage risk across the company. Understanding the risk framework, exploring technical options, and recommending, influencing, and executing contemporary technology solutions are key goals for this position. This is an exciting opportunity for a technical functional analyst who appreciates the importance of risk management and has a passion for being part of a great and successful team. You will play a key role in understanding the needs of our business partners, researching the best technology solutions in partnership with the Risk IT team, Architecture, and other departments, and helping drive execution. Additionally, you will have the opportunity to learn and implement cloud-based and AI solutions that will be integral to the pattern and orchestration for successful delivery
<br><ul>
<li>Enable and coordinate the development and implementation of technology solutions for Compliance, Operational Risk Management, Technology Risk, and Internal.</li>
<li>Understand business and risk needs, including the external landscape, to gather, drive, and influence requirements for the highest impact.</li>
<li>Create and maintain comprehensive project documentation, including plans, status reports, and risk assessments.</li>
<li>Oversee the integration of new technology solutions with existing systems and processes.</li>
<li>Manage project timelines, budgets, and resources to ensure successful delivery.</li>
<li>Develop and execute test plans to ensure the quality and functionality of technology solutions.</li>
<li>Coordinate with business partners, IT teams, Architecture, and other departments to understand their needs and deliver effective solutions.</li>
<li>Work with vendors and technical teams to develop plans, drive execution, and validate functionality.</li>
<li>Research and recommend contemporary technology options to enhance risk management capabilities.</li>
<li>Collaborate with our and vendor developers and engineers to design and implement the right technical capability.</li>
<li>Learn and implement cloud-based and AI solutions as part of the technology strategy.</li>
<li>At least 5 years of hands-on experience as a business analyst or technical analyst.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to create leadership level PowerPoint presentations to provide status updates and help facilitate key deliverables, including project management schedules.</li>
<li>Proven ability to gather, drive, and influence requirements for the highest impact.</li>
<li>Experience working with vendors and technical teams to develop plans, drive execution, and validate functionality.</li>
<li>Technical proficiency to collaborate with developers and engineers to design and implement the right technical capability.</li>
<li>Familiarity with data analytics and visualization tools such as Power BI.</li>
<li>Experience working in a large global company.</li>
<li>Strong understanding of risk frameworks and the ability to recommend, influence, and execute contemporary technology solutions.</li>
<li>Knowledge of cloud-based and AI solutions and their application in risk management.</li>
<li>Preference for individuals with experience supporting risk areas (Compliance, Operational Risk, Technology Risk, or Credit Risk).</li>
<li>Knowledge of Archive solutions (ProofPoint, Smarch, GlobalRelay,etc.)</li>
<li>Subject Matter Expertise in eDiscovery solutions (EPIC, Kroll,etc.)</li>
<li>Proficiency in scripting languages like Python or SQL for data analysis and automation.</li>
<li>Experience with Agile methodologies and tools like AZDO.</li>
<li>Strong problem-solving skills and the ability to think critically and strategically.</li>
<li>Ability to mentor and guide junior team members in technical and functional aspects.</li>
</ul>
<b>Location Expectation:</b> This is a hybrid role requiring a minimum of 3 days per week in office.
<br>The expected salary range for this position is $90,000 - $117,400. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
<br>Benefits We Offer
<br>Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!
<br><br>
About MetLife
<br><br>
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
<br><br>
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s [1] #AllTogetherPossible. Join us!
<br><br>
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
<br><br>
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
<br><br>
MetLife maintains a drug-free workplace.
<br><br>
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
<br><br>
References
<br><br>
Visible links
<br>1. https://www.metlifecareers.com/ml/GreatPlaceToWork

Technical Functional Analyst

Upstart

<div>
 <strong>
  About Upstart
  <br/>
  <br/>
 </strong>
 At Upstart, we&rsquo;re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.
 <br/>
 <br/>
 As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that&rsquo;s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.
 <br/>
 <br/>
 We&rsquo;re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn&rsquo;t mean distant. We&rsquo;re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you&rsquo;ll have the support to work in the way that works best for you.
 <br/>
 <br/>
 If you&rsquo;re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we&rsquo;d love to hear from you.
 <br/>
 <br/>
 <strong>
  The Team:
  <br/>
  <br/>
 </strong>
 Upstart&rsquo;s IT team helps Upstarters work productively, securely, and with minimal disruption across devices, identity and access, and core workplace technology. The team supports day-to-day IT operations while improving the systems, documentation, and processes that make support more consistent and scalable.
 <br/>
 <br/>
 As the IT Support Analyst at Upstart, you will provide frontline support for devices, access, and core SaaS tools while serving as the primary onsite IT presence in our New York City office. This role combines hands-on troubleshooting, ticket execution, onboarding and off-boarding support, and in-person office support, with opportunities to improve documentation, reduce recurring issues, and strengthen the employee experience.
 <br/>
 <br/>
 <strong>
  How You&rsquo;ll Make An Impact
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide frontline IT support for Upstarters and key vendor groups across devices, identity and access, and core SaaS applications, including Okta, Google Workspace, Atlassian, Slack, and other workplace tools.
  </li>
  <li>
   Keep help desk inquiries, service requests, and support work organized and up to date through the internal ticketing system, ensuring timely, clear, and effective resolution.
  </li>
  <li>
   Troubleshoot and resolve a broad range of moderately complex hardware, software, access, and general IT issues with minimal disruption to employee productivity.
  </li>
  <li>
   Support onboarding and offboarding for employees, temporary workers, vendors, and contractors, including device provisioning, account access, and systems setup.
  </li>
  <li>
   Serve as the primary onsite IT support presence in the New York City office, helping employees stay productive during day-to-day operations, high-visibility meetings, and team onsites.
  </li>
  <li>
   Deliver IT guidance and application support that helps employees effectively use the tools and resources they need to do their work.
  </li>
  <li>
   Document support tasks, workflows, and repeatable processes to improve team consistency, knowledge sharing, and training.
  </li>
  <li>
   Identify recurring issue trends and help improve documentation, workflows, and service standards to reduce future tickets and strengthen the overall support experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2+ years of experience in a technical support, IT support, or customer service environment supporting macOS.
  </li>
  <li>
   2+ years of experience providing first- and second-level support for workplace technologies such as SSO (Okta), Google Workspace, Atlassian, Slack, MDM (Jamf), Zoom, and Meraki.
  </li>
  <li>
   Experience independently troubleshooting and resolving network, access, device, and general IT support issues.
  </li>
  <li>
   Experience participating in IT projects or larger operational initiatives.
  </li>
  <li>
   Experience working with internal stakeholders and external vendors to support services, issue resolution, or office technology needs.
  </li>
  <li>
   Proficient written and verbal communication skills in employee-facing support environments.
  </li>
  <li>
   Ability to identify support trends and recommend process improvements to reduce recurring issues.
  </li>
  <li>
   Understanding of internal and external customer support needs in a fast-paced environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Knowledge of IT operations and cloud-based workplace applications.
  </li>
  <li>
   Ability to create or improve support workflows, documentation, and repeatable processes.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Position location
 </strong>
 This role is available in the following locations: New York City, NY.
 <br/>
 <br/>
 <strong>
  In-Office requirements.
 </strong>
 You will be expected to work from the
 <strong>
  New York City office
 </strong>
 to provide onsite IT support, including support for quarterly onsites and other in-person events.
 <br/>
 <br/>
 <strong>
  Travel requirements
 </strong>
 This role also includes regular in-person support in the New York City office and participation in quarterly onsites as needed.
 <br/>
 <br/>
 This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law.
 <br/>
 <br/>
 At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location&ndash;with our &ldquo;digital first&rdquo; philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
 <br/>
 <br/>
 In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
 <br/>
 <br/>
 United States | Remote - Anticipated Hourly Rate Range
 <br/>
 <br/>
 $43.75 - $60.48 USD
 <br/>
 <br/>
 <strong>
  What You'll Love
  <br/>
  <br/>
 </strong>
 At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here&rsquo;s what you can expect:
 <br/>
 <br/>
 <ul>
  <li>
   Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
  </li>
  <li>
   Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
  </li>
  <li>
   Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
  </li>
  <li>
   Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
  </li>
  <li>
   Health Savings Account contributions from Upstart for eligible plans (US only)
  </li>
  <li>
   Income protection benefits, including life insurance and disability coverage for added financial security
  </li>
  <li>
   Paid time off, sick leave, and company holidays, in line with local requirements
  </li>
  <li>
   Paid family and parental leave to support caregiving and major life moments (duration varies by country)
  </li>
  <li>
   Family-centered benefits to support fertility, parenthood, and caregiving needs
  </li>
  <li>
   Employee Assistance Program (EAP) offering mental health support and life-centered resources
  </li>
  <li>
   Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
  </li>
  <li>
   Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
  </li>
  <li>
   Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
  </li>
  <li>
   Connection and community through team events, all-company updates, and employee resource groups (ERGs)
  </li>
  <li>
   Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)
   <br/>
   <br/>
  </li>
 </ul>
 For roles based in Canada, please note that we are not currently able to hire in Quebec.
 <br/>
 <br/>
 Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.
 <br/>
 <br/>
 <em>
  If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com
  <br/>
  <br/>
 </em>
 https://www.upstart.com/candidate_privacy_policy
</div>


IT Support Analyst

Abitocorp

<p><br /><strong>Job Title:</strong> <strong>Customer Data Analyst</strong><br /><br /><strong>Company:</strong> <strong>Abitocorp</strong><br /><br /><strong>Location:</strong> <strong>New Jerusalem, Pennsylvania, United States</strong><br /><br /><strong>Employment Type:</strong> <strong>Full-Time</strong><br /><br /><strong>Salary:</strong> <strong>USD $350 - $450 per day</strong><br /><br /><br /><br /><strong>Job Overview</strong><br /><br />Abito Corp. is a leading garment and cotton knit fabric supplier with our own factory in the USA. Our goal is to produce and supply garments locally and worldwide. As a reliable, trustworthy, and efficient organisation, we maintain incredibly high standards of apparel production. We are currently seeking a meticulous and insightful <strong>Customer Data Analyst</strong> to join our team. This role is essential for driving our business forward by transforming raw customer data into actionable insights. The successful candidate will help us better understand our customer base, optimise our marketing efforts, and enhance our product offerings.<br /><br /><br /><br /><strong>Responsibilities</strong><br /><br />* Collect, clean, and organise customer data from various sources, including sales records, CRM systems, and digital platforms.<br /><br />* Analyse datasets to identify significant trends, patterns, and correlations in customer behaviour.<br /><br />* Develop and maintain regular reports and interactive dashboards to communicate findings to key stakeholders.<br /><br />* Perform customer segmentation to support the development of targeted marketing and sales strategies.<br /><br />* Measure the performance and ROI of marketing campaigns and provide data-driven recommendations for improvement.<br /><br />* Collaborate with marketing, sales, and product development teams to provide insights that support strategic decision-making.<br /><br />* Ensure data accuracy and integrity across all analytical functions.<br /><br /><br /><br /><strong>Qualifications</strong><br /><br />* Proven experience as a Data Analyst, Customer Insights Analyst, or in a similar role.<br /><br />* Strong analytical skills with the ability to collect, organise, analyse, and disseminate information with attention to detail and accuracy.<br /><br />* Proficiency in using SQL for data extraction and manipulation.<br /><br />* Advanced skills in Microsoft Excel, including pivot tables, lookups, and data modelling.<br /><br />* Experience with data visualisation tools such as Tableau or Power BI is highly desirable.<br /><br />* A bachelor's degree in Statistics, Mathematics, Economics, Computer Science, or a related discipline.<br /><br />* Excellent communication and presentation skills, with the ability to convey complex findings to non-technical audiences.<br /><br />* A proactive and curious mindset with a passion for uncovering insights from data.<br /> </p>

Customer Data Analyst

Barclays

<div><div><p>Date live: 06/23/2026</p>
 <p>Business Area: International Corporate Banking</p>
 <p>Area of Expertise: Relationship Management</p>
 <p>Contract: Permanent</p>
 <p>Reference Code: JR-0000105867</p>
 <p>Salary / Rate <b>$ 75,000.00 - $ 125,000.00</b></p></div></div>
<br><div><p>Join Barclays as a Banks &amp; Affiliates Financial Institutions Group, Analyst, where you will support the coverage, origination, and execution of transactions involving banks, non-bank financial institutions, and affiliated entities. Your role focuses on financial evaluation, client support, and strategic advisory across a broad range of financial institutions. You will also guide and develop relationships with clients, ensuring high-quality service and identifying opportunities to deepen engagement. Provide banking solutions to HR and corporate clients, including support for payroll, employee banking, and related financial services. Assess and manage financial and operational risks, ensuring compliance with internal policies and regulatory requirements. Conduct evaluation of payment flows and transactions, identifying trends, inefficiencies, and opportunities for optimization.</p>
<p></p><p>To be successful as a Banks &amp; Affiliates Financial Institutions Group, Analyst, you should have experience with:</p>
<p></p><ul><li><p>Advanced proficiency in Microsoft Excel, including highly detailed formulas, pivot tables</p>
</li><li><p>Excellent presentation skills</p>
</li><li><p>Project management skills, with experience coordinating tasks, meeting deadlines, and delivering results in fast-paced environments</p>
</li><li><p>Knowledge of Anti-Money Laundering (AML) and Economic Crime frameworks, including monitoring, risk assessment, and compliance procedures</p>
</li></ul><p></p><p>Some other highly valued skills may include:</p>
<p></p><ul><li><p>Excellent interpersonal and verbal communication skills, with the ability to engage effectively across diverse audiences</p>
</li><li><p>Demonstrated interest in relationship management, building and maintaining connections with stakeholders at multiple levels</p>
</li><li><p>Effective problem-solving abilities</p>
</li></ul><p></p><p>You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.</p>
<p>This role is located in New, NY.</p>
<p></p><p>This role is regulated by FINRA.</p>
<p></p><p>Minimum Salary: $75,000</p>
<p>Maximum Salary: $125,000</p>
<p></p><p>The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.</p>
<p><b>Purpose of the role</b></p>
<p>To establish and nurture profitable partnerships with both corporate and individual clients. It's the bridge between the bank's offerings and clients' needs, ensuring mutual benefit and long-term success.</p>
<p></p><p><b>Accountabilities</b></p>
<ul><li>Management of client relationships to identify the clients financial goals, challenges, and risk tolerance to support the analysis of data obtained from various sources, including the investment portfolio and cash flow, to identify trends, insights, areas for improvement and additional services to support client needs.</li>
<li>Research and understanding of the client's industry trends, regulatory landscape, and competitive environment to inform strategic recommendations.</li>
<li>Design of customised solutions that address the client's specific needs and objectives, incorporating a range of products and services from the bank's portfolio.</li>
<li>Communication of the value proposition of proposed solutions, justification of recommendations, and negotiation of terms that are beneficial for both the client and the bank.</li>
<li>Provision of guidance to clients to support their financial decisions, offering expert investment advice, risk management and wealth management strategies support, and updates on market trends to ensure a positive and continuous relationship.</li>
<li>Assessment of financial, legal, and operational risks associated with client relationships, and implementation of measures to minimise potential losses.</li>
<li>Documentation of all client interactions, transactions, and agreements to ensure transparency and auditability, and communicate findings effectively to support product development, service offerings, and the overall bank strategy.</li>
<li>Monitoring of client satisfaction, revenue generated, and other relevant metrics to evaluate the effectiveness of relationship management efforts.</li>
</ul><p></p><p><b>Analyst Expectations</b></p>
<ul><li>To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.</li>
<li>Requires in-depth technical knowledge and experience in their assigned area of expertise</li>
<li>Thorough understanding of the underlying principles and concepts within the area of expertise</li>
<li>They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.</li>
<li>If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L &ndash; Listen and be authentic, E &ndash; Energise and inspire, A &ndash; Align across the enterprise, D &ndash; Develop others.</li>
<li>OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.</li>
<li>Will have an impact on the work of related teams within the area.</li>
<li>Partner with other functions and business areas.</li>
<li>Takes responsibility for end results of a team&rsquo;s operational processing and activities.</li>
<li>Escalate breaches of policies / procedure appropriately.</li>
<li>Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.</li>
<li>Advise and influence decision making within own area of expertise.</li>
<li>Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.</li>
<li>Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.</li>
<li>Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.</li>
<li>Make evaluative judgements based on the analysis of factual information, paying attention to detail.</li>
<li>Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.</li>
<li>Guide and persuade team members and communicate complex / sensitive information.</li>
<li>Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.</li>
</ul><p></p><p>All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship &ndash; our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset &ndash; to Empower, Challenge and Drive &ndash; the operating manual for how we behave.</p></div>

Banks & Affiliates Financial Institutions Group, Analyst

The Associated Press

<div><p>The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiased news in all formats and the essential provider of the technology and services vital to the news business. More than half the world's population sees AP journalism every day.</p><p></p><div><div><p><br>
The Associated Press seeks a Product Analyst for AP News based in New York City. We are a hybrid environment on site three days a week.</p></div><p></p><div><p><b><br>
About the Role</b></p></div><div><p>
As a Product Analyst, you will help shape how AP News uses data to improve its digital products and user experience. You will analyze how users discover, navigate and engage across web and app experiences, and turn those findings into clear, actionable recommendations that inform product strategy, experimentation and long-term growth. This role is well suited for someone who combines strong technical analytics skills with product instinct and can communicate effectively with both technical and non-technical stakeholders.</p></div><p></p><div><p><b><br>
What You'll Do:</b></p></div><div><p><b><i>
Generate Product and User Insights</i></b></p></div><div><ul><li><p>
Design and build repeatable analyses and dashboards using BigQuery, Looker Enterprise and Hex to surface patterns in user behavior, feature adoption, engagement and conversion across APNews.com and the AP app</p></li></ul></div><div><ul><li><p>
Analyze user journeys, funnels and retention trends to identify opportunities to improve engagement, loyalty and product performance</p></li></ul></div><div><ul><li><p>
Support tracking implementation in Google Analytics 4 and Google Tag Manager to ensure the right data is captured to answer critical product and business questions</p></li></ul></div><div><p><b><i>
Translate Data Into Strategic Recommendations</i></b></p></div><div><ul><li><p>
Translate complex product and user data into clear recommendations that inform product roadmaps, business priorities and monetization decisions</p></li></ul></div><div><ul><li><p>
Identify strategic opportunities in user journeys, feature design and engagement funnels to deepen loyalty and improve user experience</p></li></ul></div><div><ul><li><p>
Evaluate product experiments and A/B tests to measure impact on engagement, retention and revenue-related metrics</p></li></ul></div><div><ul><li><p>
Distill findings into actionable plans and partner with product managers, editors and engineers to turn analysis into measurable outcomes</p></li></ul></div><div><p><b><i>
Partner Across the Organization</i></b></p></div><div><ul><li><p>
Build trusted relationships across product, editorial and technical teams to understand business questions and translate them into analytical work</p></li></ul></div><div><ul><li><p>
Collaborate with data engineering and product development teams to ensure data infrastructure and instrumentation support decision-making</p></li></ul></div><div><ul><li><p>
Communicate findings clearly and persuasively to stakeholders with different levels of technical fluency, from cross-functional partners to senior leadership</p></li></ul></div><p></p><div><p><b><br>
Who You Are:</b></p></div></div><div><div><ul><li><p>
3+ years of professional experience in digital product analytics, growth analytics, user analytics or a related analytical role</p></li><li>
Bachelor's Degree in a relevant field (Communications, Journalism, Statistics, Data Science, Marketing) or equivalent experience in product analytics</li></ul></div><div><ul><li><p>
Strong command of SQL and working knowledge of Python or R for querying large datasets, identifying trends and building repeatable analyses</p></li></ul></div><div><ul><li><p>
Hands-on experience with analytics and visualization tools such as BigQuery, Hex and Looker Enterprise</p></li></ul></div><div><ul><li><p>
Experience with Google Analytics 4 and Google Tag Manager, including event tracking and measurement strategy</p></li></ul></div><div><ul><li><p>
Demonstrated ability to analyze user behavior, product performance and engagement trends and turn those findings into actionable business recommendations</p></li></ul></div><div><ul><li><p>
Experience working with product managers, engineers and non-technical stakeholders in a cross-functional environment</p></li></ul></div><div><ul><li><p>
Strong communication skills, including the ability to explain technical findings clearly, distill insights into action and influence decisions with varied audiences</p></li></ul></div><div><ul><li><p>
Curiosity, sound judgment and comfort working through open-ended questions with a practical, collaborative approach</p></li></ul></div><p></p><div><p><b><br>
What will set you apart:</b></p></div><div><ul><li><p>
Experience in digital publishing, media or content-driven products</p></li></ul></div><div><ul><li><p>
Background working with BigQuery or other large-scale data warehousing platforms</p></li></ul></div><div><ul><li><p>
Familiarity with content recommendation systems or personalization strategies</p></li></ul></div><div><ul><li><p>
Experience with experimental design and A/B testing platforms</p></li></ul></div><p></p><div><p><b><br>
Location:</b></p></div><div><p>
AP News based in New York City. We are a hybrid environment on site three days a week.</p></div></div><p></p><p><b><br>
Why join us:</b></p><ul><li>
A mission-driven, inclusive environment focused on both individual and collective success.</li><li>
Opportunities for professional development to help you reach your career goals.</li><li>
Access to tools, mentorship, and resources tailored to elevate your proficiency and contributions.</li></ul><p></p><p><br>
The anticipated salary range for this position is $103,000 &ndash; 128,000 , based on a candidate&rsquo;s skills, qualifications and location. The Associated Press offers comprehensive benefits, which include:</p><ul><li>
Competitive medical, dental and vision coverage</li><li>
Retirement benefits</li><li>
Company paid life insurance</li><li>
Paid vacation and sick days</li><li>
Paid parental leave for any new parent</li><li>
Mental well-being resources</li></ul><p></p><p><br>
AP seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, gender identity, disability, status as a veteran, or other characteristic protected by law.</p></div><p></p>

Product Data Analyst

The Carlyle Group

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>Basic information
</b></h3></div></div><div><div><div><div>Job Name:
</div><div>2-Year Analyst - AlpInvest Primaries
</div></div><div><div>Location:
</div><div>New York/OVA
</div></div><div><div>Line of Business:
</div><div>Carlyle AlpInvest
</div></div><div><div>Job Function:
</div><div>Investment Professionals
</div></div><div><div>Date:
</div><div>Tuesday, June 16, 2026
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Position Summary
</b></h3></div></div><div><div><div><div><b>About AlpInvest Partners</b><div>
AlpInvest Partners is one of the world's largest and most well-established private equity investors, having committed over $111 billion since inception, with $102 billion in AUM as of September 30, 2025. AlpInvest is a wholly owned subsidiary of The Carlyle Group and serves as the private equity multi-manager adviser within the Investment Solutions business segment. AlpInvest professionals have full access to Carlyle&rsquo;s resources and network, providing a key differentiator in the private equity market, analyst experience and post-analyst opportunities, including business school.</div><div>
</div><div>
AlpInvest invests across three strategies:</div><div><ul><li>
Primary Fund Commitments</li><li>
Secondary Investments</li><li>
Co-Investments</li></ul></div><div>
</div><div>
We provide customized private equity solutions through separately managed accounts and commingled funds, serving over 710 investors globally, including sovereign wealth funds, pension funds, insurance companies, and family offices.</div><div>
</div><div>
AlpInvest has offices in New York, Amsterdam, London, and Hong Kong with 295+ employees, including 120+ investment professionals. Learn more at www.AlpInvest.com.
</div><div></div><div><b>Opportunity Overview: Primary Funds Analyst</b></div><div>
We are seeking a highly motivated Analyst to join AlpInvest&rsquo;s Primary Funds team in New York. This role offers a unique opportunity to gain experience investing across the spectrum of private equity strategies.</div><div>
</div><div>
As an Analyst, you will be actively involved in:</div><div><ul><li>
Sourcing and evaluating fund investments</li><li>
Conducting due diligence on fund managers</li><li>
Managing investment processes and deal execution</li><li>
Monitoring existing portfolio</li><li>
Supporting client reporting and fundraising efforts</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Responsibilities
</b></h3></div></div><div><div><div><div><b>1. Deal Flow</b><div><ul><li>
Research private equity firms using industry databases and proprietary sources</li><li>
Engage directly with general partners (GPs) and placement agents for firm updates</li><li>
Screen inbound fund opportunities and produce quick assessments for the team</li><li>
Advance potential investments to the quick scan phase for further evaluation</li></ul></div><div></div><div><b><br>
2. Due Diligence</b></div><div><ul><li>
Meet with GPs to assess investment attractiveness</li><li>
Gather and analyze large-scale GP data, leveraging AlpInvest&rsquo;s proprietary toolkit</li><li>
Conduct on-site due diligence and reference calls with CEOs, competitors, former employees, and other limited partners</li><li>
Draft internal investment documents</li></ul></div><div></div><div><b><br>
3. Process Coordination &amp; Deal Execution</b></div><div><ul><li>
Organize the investment due diligence process (deal timeline, data room, diligence agenda)</li><li>
Participate in team and investment committee discussions on investment proposals</li><li>
Collaborate with the legal, operational diligence, and responsible investment teams</li><li>
Assist in deal closing by working with the portfolio risk &amp; analysis, investment accounting, and legal teams</li></ul></div><div></div><div><b><br>
4. Data Management &amp; Market Mapping</b></div><div><ul><li>
Maintain and update deal flow data in the DealCloud CRM system</li><li>
Ensure all GP diligence materials and internal analyses are accurately recorded</li><li>
Track investment pipeline statistics and fund closing metrics</li></ul></div><div></div><div><b><br>
5. Portfolio Monitoring &amp; Performance Tracking</b></div><div><ul><li>
Monitor existing investments, tracking fund performance and GP organizational developments</li><li>
Participate in GP update meetings, annual meetings, and advisory board sessions</li><li>
Review and process LPA amendments, fund extension requests, and post-closing matters</li></ul></div><div></div><div><b><br>
6. Client Reporting &amp; Fundraising Support</b></div><div><ul><li>
Assist in preparing monthly and quarterly client meeting materials</li><li>
Develop case studies and pipeline updates for investor presentations</li><li>
Support ongoing fundraising efforts, including responding to RFPs and due diligence requests</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><b>Education &amp; Certifications</b><div><ul><li>
Bachelor&rsquo;s degree required</li></ul></div><div></div><div><b><br>
Knowledge &amp; Experience</b></div><div><ul><li>
1 &ndash; 3 years of experience in investing, investment banking, research, consulting or similar fields</li><li>
Experience or strong interest in primary fund investing</li><li>
Excellent written and verbal communication skills, including ability to engage with GPs in both social and business settings</li><li>
Ability to thrive under pressure in a fast-paced investment environment</li><li>
Exceptional attention to detail and organizational skills</li><li>
Sense of ownership of work product, with the ability to handle multiple projects simultaneously, prioritize tasks effectively, and meet deadlines&mdash;often working alongside multiple team members</li><li>
Proven teamwork and collaboration abilities across all levels of seniority</li></ul></div><div></div><div><b><br>
Technical Requirements</b></div><div><ul><li>
Advanced Excel &amp; PowerPoint skills (financial modeling, data analysis, presentations)</li><li>
Deep understanding of the private equity asset class</li><li>
Corporate finance and valuation knowledge, with the ability to understand the key drivers of portfolio company operating performance and assess ultimate potential fund-level returns</li><li>
Strong writing skills&mdash;experience with investment proposals, research reports or market analyses</li><li>
Ability to synthesize qualitative and quantitative data to support investment decisions</li></ul></div><div></div><div><b><br>
Benefits/Compensation</b></div><div>
The compensation range for this role is specific to New York City and takes into account a wide range of factors including but not limited to the skill sets required/preferred; prior experience and training; licenses and/or certifications.</div><div></div><div><br>
The anticipated base salary range for this role is $120,000.</div><div></div><div><br>
In addition to the base salary, the hired professional will enjoy a comprehensive benefits package spanning retirement benefits, health insurance, life insurance and disability, paid time off, paid holidays, family planning benefits and various wellness programs. Additionally, the hired professional may also be eligible to participate in an annual discretionary incentive program, the award of which will be dependent on various factors, including, without limitation, individual and organizational performance.</div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Company Information
</b></h3></div></div><p></p><div><div><div><div><p>The Carlyle Group (NASDAQ: CG) is a global investment firm with $475 billion of assets under management, across 678 investment vehicles as of March 31, 2026. Founded in 1987 in Washington, DC, Carlyle has grown into one of the world's largest and most successful investment firms, with more than 2,500 professionals operating in 28 offices in North America, Europe, the Middle East, Asia and Australia.</p><p></p><p><br>
Carlyle&rsquo;s purpose is to connect people, ideas, and capital to fuel growth for companies and performance for investors, which range from public and private pension funds to wealthy individuals and families to sovereign wealth funds, unions and corporations. Carlyle invests across three segments &ndash; Global Private Equity, Global Credit and Carlyle AlpInvest &ndash; and has deep expertise across industries, markets, and geographies.</p><p></p><p><br>
At Carlyle, we believe that a wide spectrum of experiences and viewpoints drives performance and success. Our CEO, Harvey Schwartz, has stated that, &quot;To build better businesses and create value for all of our stakeholders, we are focused on assembling leadership teams with the strongest insights from a range of perspectives.&quot; Reflecting this view, emphasis is placed on development, retention and inclusion through our internal processes and seven Employee Resource Groups (ERGs). We cultivate a culture where ideas are openly shared and challenged, connecting diverse expertise and perspectives to drive enduring value.</p></div></div></div></div></div></div></div></div><p></p>

2-Year Analyst - AlpInvest Primaries

Confidential

<p>We are seeking a detail-oriented Customer Data Analyst to analyze customer data, identify trends, and provide actionable insights that support business decisions. The ideal candidate has strong analytical skills, experience with data visualization tools, and the ability to communicate findings to both technical and non-technical stakeholders.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Collect, clean, and analyze customer data from multiple sources.</li><li>Identify customer behavior patterns, trends, and segmentation opportunities.</li><li>Develop dashboards and reports to monitor key customer metrics.</li><li>Measure customer satisfaction, retention, churn, and lifetime value.</li><li>Collaborate with marketing, sales, and customer service teams to optimize customer engagement strategies.</li><li>Perform statistical analysis to support business decisions.</li><li>Ensure data accuracy, integrity, and compliance with data privacy regulations.</li><li>Present insights and recommendations to stakeholders.</li><li>Monitor campaign performance and customer journey metrics.</li><li>Automate recurring reports and improve data processes where possible.</li></ul><p><strong>Required Qualifications:</strong></p><ul><li>Bachelor's degree in Data Analytics, Statistics, Mathematics, Business, Computer Science, or a related field.</li><li>2+ years of experience in data analysis or business intelligence.</li><li>Proficiency in SQL for data extraction and analysis.</li><li>Experience with Excel, Power BI, Tableau, or Looker.</li><li>Knowledge of Python or R for data analysis is preferred.</li><li>Understanding of CRM systems such as Salesforce or HubSpot.</li><li>Strong analytical, problem-solving, and communication skills.</li></ul><p><strong>Preferred Skills:</strong></p><ul><li>Customer segmentation and predictive analytics.</li><li>Data visualization and storytelling.</li><li>Knowledge of A/B testing methodologies.</li><li>Experience working with large datasets.</li><li>Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.</li><li>Understanding of customer lifecycle management and marketing analytics.</li></ul><p><strong>Key Performance Indicators (KPIs):</strong></p><ul><li>Customer retention rate</li><li>Customer churn rate</li><li>Customer Lifetime Value (CLV)</li><li>Customer Acquisition Cost (CAC)</li><li>Net Promoter Score (NPS)</li><li>Data accuracy and report delivery timeliness</li><li>Dashboard adoption and stakeholder satisfaction</li></ul>

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