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business analyst

Realign

<div>Remote, New York 10048 Posted March 12th, 2026
 <div></div><p>Looking for more job opportunities? Click here!</p></div>
<br><div><p>Job Type: Contract</p>
<p>Job Category: IT</p>
<p>Job Description</p>
<p></p><div><b>Role: Senior Business Analyst</b></div><div><b>
Location: Remote</b></div><div><b>
Contract</b></div><div></div><div><b><br>
Overview:</b></div><div></div><div><br>
The Senior Business Analyst (Sr. BA) will support and advance strategic initiatives focused on Shipment Tracking (SOAR), FourKites, and other transportation platforms. This role plays a central part in enhancing shipment visibility, real-time tracking capabilities, and operational insights across transportation and distribution networks. The Sr. BA will collaborate with transportation, supply chain, data, and IT teams to drive solution enhancements, optimize data flow and tracking accuracy, and influence product roadmaps that support visibility modernization efforts.</div><div></div><div><b><br>
Key Responsibilities:</b></div><div></div><ul><li><br>
Serve as a subject matter expert for Shipment Tracking (SOAR), FourKites, and supply chain visibility solutions.</li><li>Lead requirements, process analysis, and enhancement efforts for SOAR initiatives.</li><li>Partner with transportation and logistics teams to improve shipment tracking accuracy, milestone visibility, alerting, and reporting.</li><li>Work closely with visibility vendors (e.g., FourKites) to identify issues, assess new features, support integration improvements, and manage solution enhancements.</li><li>Analyze upstream and downstream system impacts within visibility, TMS, WMS, and carrier integrations.</li><li>Lead Agile ceremonies including sprint planning, backlog refinement, standups, demos, and retrospectives.</li><li>Drive capacity planning and capacity prediction to ensure realistic sprint commitments.</li><li>Facilitate alignment among Product Owners, developers, and testers to ensure SOAR and visibility initiatives progress predictably.</li><li>Prepare and maintain clear, structured user stories and acceptance criteria that support visibility platform enhancements.</li><li>Execute comprehensive business analysis processes, including requirements elicitation and documentation.</li><li>Coordinate and lead UAT for SOAR, FourKites, and other visibility-related deliverables.</li><li>Support functional testing as required for visibility and SOAR enhancements.</li><li>Support production deployments, release activities, and post-deployment validation as needed.</li><li>Serve as liaison across IT, business stakeholders, and external partners.</li></ul><div></div><div><b><br>
Required Qualifications &amp; Skills:</b></div><div></div><ul><li><br>
5+ years of Business Analysis experience.</li><li>3&ndash;5 years of experience in Agile environments with user story and acceptance criteria development.</li><li>Strong analytical and project management skills.</li><li>Excellent communication skills with the ability to work across business and IT teams.</li><li>Proficiency with Microsoft Word, Excel, PowerPoint, Visio, Project, and Outlook.</li><li>Ability to work independently with minimal supervision.</li></ul><div></div><div><b><br>
Preferred Skills:</b></div><div></div><ul><li><br>
Experience with SOAR, FourKites, Project44, or other shipment visibility tools.</li><li>Understanding of real-time tracking, carrier integrations, milestone events, shipment exceptions, and visibility analytics.</li></ul><div></div><div><b><br>
Education:</b></div><div></div><ul><li><br>
Bachelor&rsquo;s degree in Computer Science, Business, Information Systems, or related field</li></ul><p>
(preferred).</p><p></p>
<p>Required Skills</p>
<p>DATA ANALYST</p></div>

Senior Business Analyst-6

NYC Health + Hospitals

<div><div><div><h2 class="jobSectionHeader"><b>About NYC Health + Hospitals</b></h2><div><br>
<div><div>
</div><p>MetroPlus<b>Health</b> provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus<b>Health</b>'s network includes over 27,000 primary care providers, specialists and participating clinics. For more than 40 years, MetroPlus<b>Health</b> has been committed to building strong relationships with its members and providers.</p><p></p><p><br>
Empower. Unite. Care.</p><p>
MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.</p><p><b>
Position Overview</b></p><p><br>
Under the direction of the Director of Community Outreach, Quality and Compliance, the Senior Quality Analyst position supports the data analysis, monitoring, evaluation, and reporting activities of the Partnership in Care (PIC) department. The analyses they conduct support PIC operations in five key areas: regulatory compliance, care management (including the Advanced Care Management program), quality/performance measurement, special projects/grants, and administrative functions. The role will support the strategic goals of the PIC department to ensure that all MetroPlusHealth HIV- positive members are engaged in care, virally suppressed, and receiving appropriate services. The role requires working knowledge of Microsoft SQL Server, Tableau, and MS Excel.</p><br>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Shifts</b></h2><div><br>
<div><div>
</div><p>9:00 AM - 5:00 PM</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Duties &amp; Responsibilities</b></h2><div></div><div><div><br>
<div>
</div><ul><li><div>Oversees data analysis, evaluation and reporting of HIV SNP&rsquo;s Advanced Care Management (ACM) program activities, ensuring timeliness, completeness and accuracy.</div></li><li><div>
Monitors HIV viral load lab data collection to support viral load suppression quality improvement efforts.</div></li><li><div>
Performs analysis related to SNP audits and compliance activities to ensure adherence with regulatory requirements.</div></li><li><div>
Analyzes SNP recertification and membership data to monitor trends in SNP enrollments and disenrollments.</div></li><li><div>
Designs, plans, and implements of analytical business and technology solutions, i.e., Microsoft SQL Server, Tableau, and MS Excel to support PIC operations, coordinating and collaborating with the IT and Analytics departments as needed.</div></li><li><div>
Analyzes and monitors contractual compliance and business operations to evaluate inefficiencies (e.g., member enrollment, eligibility verification, retention).</div></li><li><div>
Analyzes monthly claims data alongside other data sources (gaps in care, CRG scores, etc.) to create member profiles and acuity scores.</div></li><li><div>
Identifies, prioritizes, and helps distributes members for outreach by PIC staff based on risk and acuity.</div></li><li><div>
Measures and tracks key performance indicators and targets to effectively monitor PIC department activities including ACD line performance, staff productivity and quality outcomes.</div></li><li><div>
Performs extraction, import, and export of data from diverse data sources including various database applications.</div></li><li><div>
Packages data from a variety of reports into a monthly and quarterly PIC departmental dashboard.</div></li><li><div>
Provides training for internal and external staff regarding analyses, reports, or other relevant topics.</div></li><li><div>
Ensures accuracy and conducts validation of all reports and analyses.</div></li><li><div>
Performs statistical analyses to support monitoring and evaluation of PIC department.</div></li><li><div>
Develops and prepares reports, business presentations, and other materials.</div></li><li><div>
Assists with the identification, collection, input, and assembly of documents as required for external and internal audits.</div></li><li><div>
Assists with analysis and reporting for special projects as assigned.</div></li><li><div>
Attends approved in-service and external education and training as per department directives.</div></li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><div><br>
<div><div>
</div><ul><li><div>Bachelor&rsquo;s degree in Computer Science, Information System, Business Administration, Health Administration, or related field is required.</div></li><li><div>
Minimum of five years of data analysis experience.</div></li><li><div>
Familiarity with analytics/BI reporting tools such as SQL, Tableau, and Power BI.</div></li><li><div>
Advanced working knowledge of Microsoft Office applications including Excel.</div></li><li><div>
Prefer experience in health care industry and knowledge of Managed Care plan operations.</div></li><li><div>
Knowledge of concerns of persons living with HIV/AIDS is preferred.</div></li></ul><div></div><div><b><br>
Professional Competencies</b></div><ul><li><div>
Integrity and Trust</div></li><li><div>
Customer Focus</div></li><li><div>
Displays strong communication, interpersonal, and organizational skills across all levels coupled with effective problem solving, conceptual thinking, quantitative, and analytical skills.</div></li></ul><div>
#LI-Hybrid #MHP50</div></div></div></div></div></div>

Clinical Business Analyst II

MetroPlusHealth

<div><p><b>Job Ref: </b>133129<br>
<b>Category: </b>Professional<br>
<b>Department: </b>PARTNERSHIP IN CARE<br>
<b>Location: </b>50 Water Street, 7th Floor, New York, NY 10004
<br>
<b>Job Type: </b>Regular<br>
<b>Employment Type: </b>Full-Time<br>
<b>Salary Range: </b>$86,000.00 - $86,000.00<br>
</p><p></p><div><h2 class="jobSectionHeader"><b>Empower. Unite. Care.</b></h2><p><b>
MetroPlusHealth</b> is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.</p><div><div><div><h2 class="jobSectionHeader"><b>
About NYC Health + Hospitals</b></h2><div><div><p>
MetroPlus<b>Health</b> provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus<b>Health</b>'s network includes over 27,000 primary care providers, specialists and participating clinics. For more than 40 years, MetroPlus<b>Health</b> has been committed to building strong relationships with its members and providers.</p><p>
Empower. Unite. Care.</p><p>
MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.</p><p><b>
Position Overview</b></p><p><br>
Under the direction of the Director of Community Outreach, Quality and Compliance, the Senior Quality Analyst position supports the data analysis, monitoring, evaluation, and reporting activities of the Partnership in Care (PIC) department. The analyses they conduct support PIC operations in five key areas: regulatory compliance, care management (including the Advanced Care Management program), quality/performance measurement, special projects/grants, and administrative functions. The role will support the strategic goals of the PIC department to ensure that all MetroPlusHealth HIV- positive members are engaged in care, virally suppressed, and receiving appropriate services. The role requires working knowledge of Microsoft SQL Server, Tableau, and MS Excel.</p></div></div></div></div><div><div><h2 class="jobSectionHeader"><b><br>
Work Shifts</b></h2><div><div><p>
9:00 AM - 5:00 PM</p></div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Duties &amp; Responsibilities</b></h2><div><div><ul><li><p>
Oversees data analysis, evaluation and reporting of HIV SNP&rsquo;s Advanced Care Management (ACM) program activities, ensuring timeliness, completeness and accuracy.</p></li><li><p>
Monitors HIV viral load lab data collection to support viral load suppression quality improvement efforts.</p></li><li><p>
Performs analysis related to SNP audits and compliance activities to ensure adherence with regulatory requirements.</p></li><li><p>
Analyzes SNP recertification and membership data to monitor trends in SNP enrollments and disenrollments.</p></li><li><p>
Designs, plans, and implements of analytical business and technology solutions, i.e., Microsoft SQL Server, Tableau, and MS Excel to support PIC operations, coordinating and collaborating with the IT and Analytics departments as needed.</p></li><li><p>
Analyzes and monitors contractual compliance and business operations to evaluate inefficiencies (e.g., member enrollment, eligibility verification, retention).</p></li><li><p>
Analyzes monthly claims data alongside other data sources (gaps in care, CRG scores, etc.) to create member profiles and acuity scores.</p></li><li><p>
Identifies, prioritizes, and helps distributes members for outreach by PIC staff based on risk and acuity.</p></li><li><p>
Measures and tracks key performance indicators and targets to effectively monitor PIC department activities including ACD line performance, staff productivity and quality outcomes.</p></li><li><p>
Performs extraction, import, and export of data from diverse data sources including various database applications.</p></li><li><p>
Packages data from a variety of reports into a monthly and quarterly PIC departmental dashboard.</p></li><li><p>
Provides training for internal and external staff regarding analyses, reports, or other relevant topics.</p></li><li><p>
Ensures accuracy and conducts validation of all reports and analyses.</p></li><li><p>
Performs statistical analyses to support monitoring and evaluation of PIC department.</p></li><li><p>
Develops and prepares reports, business presentations, and other materials.</p></li><li><p>
Assists with the identification, collection, input, and assembly of documents as required for external and internal audits.</p></li><li><p>
Assists with analysis and reporting for special projects as assigned.</p></li><li><p>
Attends approved in-service and external education and training as per department directives.</p></li></ul></div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><div><div><ul><li><p>
Bachelor&rsquo;s degree in Computer Science, Information System, Business Administration, Health Administration, or related field is required.</p></li><li><p>
Minimum of five years of data analysis experience.</p></li><li><p>
Familiarity with analytics/BI reporting tools such as SQL, Tableau, and Power BI.</p></li><li><p>
Advanced working knowledge of Microsoft Office applications including Excel.</p></li><li><p>
Prefer experience in health care industry and knowledge of Managed Care plan operations.</p></li><li><p>
Knowledge of concerns of persons living with HIV/AIDS is preferred.</p></li></ul><p><b>
Professional Competencies</b></p><ul><li><p>
Integrity and Trust</p></li><li><p>
Customer Focus</p></li><li><p>
Displays strong communication, interpersonal, and organizational skills across all levels coupled with effective problem solving, conceptual thinking, quantitative, and analytical skills.</p></li></ul><p>
#LI-Hybrid #MHP50</p></div></div></div></div></div></div></div><p></p>

Alignerr

<div>
 <ul>
  <li>
   Location: Remote
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Job
  <br/>
  <br/>
 </strong>
 At Alignerr, we partner with the world&rsquo;s leading AI research teams and labs to build and train cutting-edge AI models.
 <br/>
 <br/>
 We&rsquo;re hiring Spanish-speaking Business Analysts to manage and mentor a team of analysts creating business-focused content to improve AI models. You&rsquo;ll combine leadership, quality oversight, and subject expertise in MBA-relevant domains to ensure outputs are accurate, logically sound, and aligned with project goals. This role is ideal for someone who enjoys people management, operational excellence, and shaping high-quality analytical content. No prior AI experience is required for this role.
 <br/>
 <br/>
 <strong>
  Organization
 </strong>
 : Alignerr
 <strong>
  Position
 </strong>
 : Business Analyst (Spanish)
 <strong>
  Type
 </strong>
 : Hourly Contract
 <strong>
  Compensation
 </strong>
 : $40&ndash;$80 /hour
 <strong>
  Location
 </strong>
 : Remote
 <strong>
  Commitment
 </strong>
 : 10&ndash;40 hours/week
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collaborate with and mentor a team of Spanish-speaking Business Analysts/Content Specialists.
  </li>
  <li>
   Allocate tasks, oversee workflows, and ensure timely, high-quality delivery.
  </li>
  <li>
   Conduct QA reviews, refine processes, and improve team efficiency.
  </li>
  <li>
   Provide performance feedback, training, and career development.
  </li>
  <li>
   Act as the primary stakeholder contact, sharing regular project updates.
  </li>
  <li>
   Guide creation of case studies, scenarios, and structured business content (finance, policy, e-commerce, etc.) in Spanish and English.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree or undergraduate in Business, Finance, Accounting, Economics, Statistics, or a related field. We are open to candidates who do not have a Bachelor's degree but have experience in the area.
  </li>
  <li>
   Native or near-native proficiency in Spanish; professional fluency in English.
  </li>
  <li>
   2+ years of team management experience.
  </li>
  <li>
   3&ndash;6 years in business analysis, consulting, content, or domain-focused projects.
  </li>
  <li>
   Analytical Skills: Good research and analytical skills
  </li>
  <li>
   Feedback Skills: Ability to provide constructive feedback and detailed annotations.
  </li>
  <li>
   Creative Thinking: Creative and lateral thinking abilities.
  </li>
  <li>
   Communication: Excellent communication and collaboration skills.
  </li>
  <li>
   No prior AI experience is required
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Master&rsquo;s degree or undergraduate in Business, Finance, Accounting, Economics, Statistics, or a related field
  </li>
  <li>
   Prior experience with data annotation, data quality, or evaluation systems
  </li>
  <li>
   Bonus: case study writing, or academic/research content.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Us
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive pay and flexible remote work.
  </li>
  <li>
   Collaborate with a team working on cutting-edge AI projects.
  </li>
  <li>
   Exposure to advanced LLMs and how they&rsquo;re trained.
  </li>
  <li>
   Freelance perks: autonomy, flexibility, and global collaboration.
  </li>
  <li>
   Potential for contract extension.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Application Process (Takes 15-20 min)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Submit your resume
  </li>
  <li>
   Complete a short screening
  </li>
  <li>
   Project matching and onboarding
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
 </em>
</div>


Analista de Negocios (Business Analyst - Spanish)

Soho Dragon

<div><p>CONTRACTOR - Business Analyst-Credit Risk (Intermediate)</p>
<p><b>
Company:</b> SoHo Dragon represents an Investment Bank client<br>
<b>Location:</b> Hybrid &ndash; New York, NY</p>
<p><b>
Contract:</b> 1 year</p><br>
<p></p>
<b>
Missions</b><br>
<p></p>
<ul>
<li>Lead end‑to‑end business analysis for regional and global Credit Risk initiatives, including requirements elicitation, workflow and process mapping, data discovery, and solution design aligned to strategic objectives.</li>
<li>Lead requirements and operating‑level meetings, ensuring discussions are structured and decisions/actions are documented and shared.</li>
<li>Conduct data analysis using SQL/Python to support requirements clarification, root‑cause investigations, solution validation, and continuous improvement efforts.</li>
<li>Produce high‑quality functional documentation, including workflow diagrams and user stories.</li>
<li>Design, implement, and test ETL processes using low‑code tools or Python.</li>
<li>Coordinate and execute testing activities across DEV, UAT, and PROD environments, including functional, regression, integration, and user‑acceptance testing.</li>
<li>Participate in production deployments by validating changes, conducting smoke tests, and ensuring successful post‑deployment behavior.</li>
<li>Participate in a rotating production support model involving monitoring, initial investigation of issues, and coordination with technical teams and users.</li>
<li>Identify opportunities to streamline business processes, enhance system functionality, eliminate recurring issues, and strengthen operational efficiency.</li>
<li>Engage with architects and subject matter experts to help design robust solutions.</li>
</ul> <b>Profile</b><br>
<p></p>
<ul>
<li>Undergraduate or graduate degree in a relevant field (Computer Science, Engineering, Finance, etc.).</li>
<li>Analytical mindset, curiosity, and creative problem‑solving capabilities.</li>
<li>Excellent organizational, written, and verbal communication skills.</li>
<li>Professional experience in a bank or financial services organization, including hands‑on experience with risk systems or deal‑processing applications (SFTs, derivatives, commercial loans, etc.).</li>
<li>Experience with referential systems and data for Client &amp; Legal Entity, Master Agreements, and Product/Instruments.</li>
<li>Strong SQL skills, including writing multi‑table joins and queries for analysis and testing.</li>
<li>Ability to write clear documents, structured business communications, and user stories.</li>
<li>Ability to read stored procedures and navigate relational data models.</li>
<li>Experience integrating data from APIs, databases, flat files, XML, and Parquet sources.</li>
<li>Experience implementing ETL/ELT processes.</li>
<li>Python scripting experience for automation, troubleshooting, or data manipulation.</li>
<li>Comfort working in Unix/Linux environments (command‑line analysis, script execution).</li>
<li>Hands‑on experience with Agile/Scrum methodology.</li>
<li>Experience using Jira, Confluence, or similar Agile collaboration tools.</li>
<li>Knowledge of Credit Risk and Counterparty Credit Risk concepts.</li></ul><br>
<p></p>
<p><b>
Nice to Have</b></p><br>
<p></p><ul>
<li>
Familiarity with Basel III / Basel IV regulatory frameworks.</li>
<li>Experience with Power BI or comparable BI/reporting tools.</li>
<li>Experience with no‑code/low‑code tools.</li>
<li>Awareness of Azure cloud architecture fundamentals.</li>
<li>Ability to support teams through on‑premise  Azure migration activities (inventorying dependencies, documenting data flows, identifying risks).</li>
<li>Exposure to cloud analytics technologies such as Azure Synapse or Databricks.</li>
<li>Familiarity with data lakes, lakehouses, and data‑warehouse architectures.</li></ul></div>

CONTRACTOR - Business Analyst-Credit Risk (Intermediate)

MJHS

<div>
 Come lead with us at New York, NY
 <br/>
 <br/>
 The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. Even in a non-clinical role, Elderplan employees have an opportunity to make a positive impact on the quality of our health plan members' lives.
 <br/>
 <br/>
 The Business Operations Analyst provides support to the Network Provider Operations department with daily operations, project initiatives, system updates, special projects, and all regulatory reporting and analysis. The Analyst will audit departmental operations with a focus on data integrity, improving accuracy, and identifying training opportunities for department. Responsible for preparation and submission of all Provider Network Regulatory Reporting. Develop and run extracts to support departmental operational reporting. Lead system upgrades and implementations for the department, and provide technical support as needed. Collaborate with existing technical EPIS structure.
 <br/>
 <br/>
 <ul>
  <li>
   High school diploma
  </li>
  <li>
   Asociates Degree or Bachelors Degree in health/business related field preferred
  </li>
  <li>
   3-5 years of experience in a managed care environment
  </li>
  <li>
   Experience with working with technology, systems, provider and/or claims data
  </li>
  <li>
   Experience with data, trending, and qualitative analysis
  </li>
  <li>
   Familiarity with Medicaid and Medicare regulations
  </li>
  <li>
   Experience with geo access analysis and regulatory reporting
  </li>
  <li>
   Experience with generating files and reviewing quality for provider directories
  </li>
  <li>
   Required: Microsoft Word, Excel, Access, and Visio. SQL.
  </li>
  <li>
   Preferred: Visual CACTUS, HealthRules Payor, Quest Analytics, and Optum GeoAccess Suite
  </li>
  <li>
   Knowledge of provider data entry and credentialing process
  </li>
  <li>
   Ability to utilize Access and SQL to program and execute queries to support data structure and analysis, including tracking and trending on errors
  </li>
  <li>
   Excellent verbal and written communciation skills
  </li>
  <li>
   Ability to evaluate system set-up and files to determine whether changes are needed to process correctl
  </li>
  <li>
   Ability to handle multiple deliverables and to meet strict reporting timeframes
  </li>
  <li>
   Knowledge of NY regulatory reports
  </li>
 </ul>
</div>


Business Operations Analyst

TD Bank

<div><p><b>Work Location </b>:
</p>New York, New York, United States of America
<p></p><p><b>Hours:
</b></p>40
<p></p><p><b>Line of Business:
</b></p>TD Securities
<p></p><p><b>Pay Detail:
</b></p>$120,000 - $170,000 USD
<p></p><p>TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
</p><p></p><p>As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
</p><p></p><p><b>Job Description:
</b></p><p>Preferred Qualifications:
</p><p></p><p>As a Business Analyst within the TD Securities Global Asset Servicing team, you will manage a portfolio of initiatives focused on improving efficiency and strengthening controls. The role requires an in depth understanding of business processes across Corporate Actions, Tax and Payments processing where you'll assess current state and share insights and recommendations to achieve straight-through processing while developing preventative and detective controls and utilize sound risk management practices to mitigate errors often associated with manual processes.
</p><p></p><p><b>Responsibilities
</b></p><ul><li>Drive strategic initiatives across Global Asset Servicing including corporate actions, tax and payment processing.
</li><li>Design and implement workflow to ensure efficient handling and sound risk management practices.
</li><li>Ensure business practices are aligned with departmental procedures.
</li><li>Interact and communicate with key stakeholders to uplift manual processes across
</li><li>Coordinate with IT on any system and/or workflow enhancements needed to ensure efficient processing and effective controls.
</li><li>Partner with technology and/or project teams to perform user acceptance testing (UAT) for any system enhancements or workflow configuration changes prior to production release.
</li><li>Develop KPI's and management level reporting to define and measure service quality and provide transparency.
</li><li>Develop monitoring to supervise team activities, ensure timely processing, service level adherence and adoption of best practices.
</li><li>Deliver training and foster employee development to meet performance goals and achieve operational excellence.
</li></ul><p><b>Required qualifications, capabilities and skills
</b></p><ul><li>Ability to quickly gain broad knowledge of TD Securities and TD Global Markets organizational structure.
</li><li>Fundamental understanding of business analysis practices and basic project management disciplines.
</li><li>Task-oriented focus with a pragmatic, flexible approach to setting and achieving goals.
</li><li>Self-motivated, curious, and pro-active. Able to multi-task independently in a fast-paced environment.
</li><li>Willingness to learn quickly and adapt as required.
</li><li>Solid attention to detail with a commitment to accuracy and excellence.
</li><li>Ability to work across time zones in a multicultural setting.
</li><li>Excellent communication skills, verbal and written.
</li><li>Proficiency in MS Word, Excel, PowerPoint, and Visio &ndash; standard Office suite.
</li><li>Knowledge of Business Intelligence tools, data analysis and reporting.
</li></ul><p></p><p>The VP, TDS Operations leads a group of operational functions and activities via Team Leaders/Operations Officers/ Analysts/Specialists within a unit and provide guidance, leadership, coaching and development to ensure operational results and professional/personal development objectives are achieved for the overall group.
</p><p></p><p><b>Depth &amp; Scope:
</b></p><ul><li>Provides people management leadership by recruiting top talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
</li><li>Oversees a large team with functional diversity and complexity where activities involve multiple step transactions, multiple systems and jurisdictions, higher volumes and/or medium to high complexity
</li><li>Expert knowledge of the business and operational functions supported
</li><li>Leads teams with multiple points of internal and external contact including direct contact with Customers
</li><li>Work focus time horizon is generally medium to long-term with moderate to high focus on strategic planning
</li><li>Requires expert process management knowledge and the risk profile for team processes supported
</li><li>Decision making authority and ambiguity and nature of issues managed are generally more complex, risk oriented, time sensitive and/or impacts a significant part of the organization
</li><li>Acts as highest point of team escalation for resolution and provides direction to resolve issues or escalate
</li><li>Involves daily contact with cross-functional teams across TDBG or external contacts and/or customers
</li></ul><p></p><p><b>Education &amp; Experience:
</b></p><ul><li>Undergraduate degree/ college diploma preferred and/or
</li><li>6+ years relevant experience and 4+ years of people management experience
</li><li>Advanced knowledge of key functional areas including Capital Markets, Financing Operations, Payment and Correspondent Banking Services, Business Services, Change Delivery, and Regional Operations
</li><li>Knowledge of capital markets products, which may include Foreign Exchange, Fixed Income, Equities and Derivatives.
</li><li>Knowledge of current and emerging trends in the industry and market
</li><li>Knowledge of risk management environment, standards and regulations
</li><li>Strong knowledge of process management to drive efficiency
</li><li>Ability to contribute to strategic direction of the function and provide advice to senior leadership
</li><li>Skill in managing budgets and resource allocation
</li><li>Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
</li><li>Skill in talent development and performance management
</li><li>Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills
</li><li>Skill in negotiation and partnership
</li><li>Skill in using analytical software tools, data analysis methods and reporting techniques to assess risk and challenge the status quo
</li><li>Skill in leadership, mentoring, coaching and performance management
</li><li>Ability to exercise sound judgement in making decisions
</li><li>Ability to communicate effectively in both oral and written form with partners at all levels including senior management
</li><li>Ability to work collaboratively and build relationships across teams and functions
</li><li>Skill in organization and time management
</li><li>Ability to analyze, organize and prioritize work while meeting multiple deadlines
</li><li>Ability to work successfully as a member of a team and independently
</li><li>Ability to process and handle confidential information with discretion
</li></ul><p></p><p><b>Customer Accountabilities:
</b></p><ul><li>Leads respective group within a business unit in delivering operational support to the assigned areas
</li><li>Identifies and responds to changes in the business environment and establish action plans to address client issues and priorities
</li><li>Acts as a key liaison at the department level to actively engage stakeholders within the Bank and broader industry, developing and maintaining strong business partnerships, clarifying client needs and delivering client-centered solutions that enhance the overall end-to-end experience
</li><li>Secondary escalation point for significant risks/exceptions
</li><li>Monitors service and control standards against overall business/department objectives
</li><li>Provides frontline feedback to client strategy and broader process improvement functions to identify client pain points and opportunities for improvement
</li><li>Negotiates and help to resolve complex and/or escalated issues
</li><li>Builds a client-centric, collaborative and innovative culture
</li></ul><p></p><p><b>Shareholder Accountabilities:
</b></p><ul><li>Proactively identifies key business opportunities, research and recommend system enhancement/modifications, develop strategies to achieve recommendations and work closely with system support to execute and implement system upgrades/enhancements
</li><li>Conducts root cause analysis, evaluate options and provide recommendations; ensure appropriate reporting and escalation of issues occurs based on risk profile
</li><li>Contributes to the development of the business plan, operationalize the plan and deliver on assigned service or functionality
</li><li>Protects the interests of the organization; identify and manage risks, resolve escalated matters and refer complex and/or non-standard, high-risk transactions/activities as needed
</li><li>Provides expertise and coordinate implementation and testing of new processes and systems and ensure these are well documented
</li><li>Applies knowledge of end-to-end processes and regulatory requirements to drive achievement of department standards for productivity and efficiency, implement process improvement initiatives and execute on change, supporting adherence, tracking and realizing benefits
</li><li>Mitigates risk by coordinating activities with partners in Operations, Technology, Finance, Risk Management, etc.
</li><li>Follows and ensures employees are knowledgeable of and comply with Bank and industry codes of conduct
</li><li>Acts as a key contributor to strategic initiatives, functional projects/programs and/or internal/external working groups and may sign off on projects of small scale and/or complexity
</li><li>Conceptualizes/defines change framework and contribute to strategy discussions; act as a key change agent for a defined area
</li><li>Adheres to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management); ensure unit operates in compliance with applicable internal and external requirements
</li><li>Participates in and/or lead community initiatives and promote commitment to shared Enterprise values and commitments
</li><li>Assesses performance based on team and function analytics
</li></ul><p></p><p><b>Employee/Team Accountabilities:
</b></p><ul><li>Provides both leadership and guidance in managing the overall team
</li><li>Coaches and trains to develop team capability and ensure requests and infrastructure issues are handled according to established service standards
</li><li>Leads the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner
</li><li>Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
</li><li>Creates a dynamic work environment in line with TD's Employee Value Proposition; challenge the status quo
</li><li>Grows team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
</li><li>Leads a high performing team; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and completed for all employees
</li><li>Manages employees in compliance with all human resources policies, procedures and guidelines of conduct
</li><li>Shares knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues
</li><li>Encourages good working relationships with other functions and teams
</li><li>Promotes a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives
</li><li>Facilitates change through positive reinforcement of milestones and successes as well as encouraging open discussion
</li><li>Operates with a One Team mindset
</li><li>Supports an environment where the team freely escalates performance and production challenges
</li></ul><p></p><p><b>Who We Are
</b></p><p>TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.
</p><p></p><p>Together, we are reimagining what banking can be for our clients, colleagues and communities.
</p><p></p><p><b>Our Total Rewards Package
</b><br>
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more<br>
<br>
</p><p><b>Additional Information:
</b><br>
We&rsquo;re delighted that you&rsquo;re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we&rsquo;re committed to providing the support our colleagues need to thrive both at work and at home.
<br>
<br>
<b>Colleague Development
</b></p><p>If you&rsquo;re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You&rsquo;ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
</p><p></p><p>If you&rsquo;re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
</p><p></p><p>We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.<br>
<br>
</p><p><b>Training &amp; Onboarding
</b><br>
We will provide training and onboarding sessions to ensure that you&rsquo;ve got everything you need to succeed in your new role.
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<b>Interview Process
</b><br>
We&rsquo;ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.<br>
</p><p><br>
<b>Accommodation
</b></p><p>TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
</p><p></p><p>If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.</p></div>

Business Analyst, TDS Global Asset Servicing

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