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technical support specialist

Adrienne Casteel Armstrong

<p>We are looking for a Remote Help Desk Specialist to provide technical support to employees or customers. The ideal candidate should possess advanced knowledge of computer systems, excellent diagnostic and communication skills, and the ability to troubleshoot issues efficiently.  </p><p> </p><p>Key Responsibilities:</p><p>- Respond to support requests via various communication channels.</p><p>- Troubleshoot hardware, software, and network issues.</p><p>- Assist with password resets and system configurations.</p><p>- Document incidents and escalate complex issues as needed.</p><p>- Maintain knowledge of company systems and contribute to documentation.</p><p> </p><p>Qualifications:</p><p>- High school diploma or equivalent; IT degree preferred.</p><p>- 1–3 years of IT help desk experience.</p><p>- Knowledge of Windows, macOS, Microsoft 365, and basic networking.</p><p>- Experience with ticketing systems (e.g., ServiceNow, Zendesk).</p><p> </p><p>Preferred Qualifications:</p><p>- IT certifications (e.g., CompTIA A+, Google IT Support).</p><p>- Familiarity with remote desktop tools and Active Directory.</p><p> </p><p>Key Skills:</p><p>- Technical troubleshooting, customer service, communication, time management, and attention to detail.</p><p> </p><p>Work Environment:</p><p>- Fully remote, with possible evening or weekend shifts. Full-time or part-time options available.</p>

Remote Help Desk Specialist

Asset Living

<div><p><b>Company Overview</b></p>
<p></p>
<p>Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.</p>
<p>
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.</p>
<p>
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.</p>
<p></p>
<p><b>Systems Support Specialist</b></p>
<p>
In general, the purpose of the Systems Support Specialist is to assist in the development and roll-out of special reports, new systems, and the maintenance of existing systems. The Systems Support Specialist is expected to take a hands-on approach to necessary duties to accomplish objectives and facilitate the successful performance of others. The Systems Support Specialist assists with migrations, Gross Potential Rent, and month-end reporting. The Systems Support Specialist will help resolve issues and assist employees with the property management software system. The Systems Support Specialist is the first point of contact with the support team.</p>
<p></p>
<p><b>Essential Duties &amp; Responsibilities</b></p>
<ul>
<li>Maintain the property management software &amp; Quickbase system and create custom reporting.</li>
<li>Maintain, generate, expand reporting in Quickbase system &amp; general back end management upkeep.</li>
<li>Maintain Tableau workbooks weekly.</li>
<li>Assist with month-end reporting and potential gross rent.</li>
<li>Assist with migrations.</li>
<li>Develop and maintain the Microsoft dynamic CRM platform within Office 365, including developing new functionality, bug tracking/remediation, tracking leads and processes and timelines, adding users, daily maintenance and updating, etc.</li>
<li>Integration of systems into the Microsoft Flow workflow product, including developing, expanding, and maintaining the trigger system for incorporating employee status change, weekly workbook files, etc.</li>
<li>Creating and implementing new Microsoft forms for takeovers surveys, Due Diligence, etc.</li>
<li>Develop, expand and maintain Asset power apps; updating of front-end of system and user interface side.</li>
<li>Build, expand and maintain running reports in new Microsoft reporting platforms, including PowerBI and Microsoft Reporting Services.</li>
<li>Access disparate data sources (Databases, XML, and flat files) and apply internal and external business rules, policies, and data quality measures</li>
<li>Assess/verify the effectiveness and accuracy of new data sources</li>
<li>Develop analytics visualizations, reports, and dashboards in Tableau and PowerBI</li>
<li>Management of users, files, and processes for ShareFile application management.</li>
<li>Generate monthly and weekly reporting, creating custom reporting as requested.</li>
<li>Assist with special projects</li>
<li>Assisting in resolving support tickets and holding a backup for support as needed.</li>
<li>Travel Requirement: This position does not require travel.</li>
</ul>
<p><b>Education &amp; Experience</b></p>
<ul>
<li>Bachelor's Degree preferred or two years of housing experience or equivalent.</li>
<li>Property management software skills preferred; ResMan, Entrata, RealPage.</li>
<li>Ability to understand and perform all on-site software functions; advanced computer and development skills required.</li>
<li>Reporting &amp; Support &ndash; able to assist with report distribution to clients, manage user administration, and assist with system support and compliance.</li>
<li>Forward Thinking &ndash; this role requires someone who is analytical and can problem-solve quickly.</li>
<li>Communication &ndash; This candidate needs to have the ability to clearly and professionally communicate with teammates and clients.</li>
<li>Customer Service &ndash; this role requires someone focusing on providing extraordinary customer service experiences for internal and external clients.</li>
<li>Problem Solving &ndash; this role requires someone who excels in troubleshooting and can analyze a problem quickly.</li>
</ul>
<p>#LI-Remote</p>
<p><i>
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. </i><i>This is a safety-sensitive position and may be subject to additional compliance requirements.</i></p></div>

Systems Support Specialist

Hao Law P.C.

<p><b>Job Overview</b></p><p>We are seeking a detail-oriented Technical Writer &ndash; RFE Response Specialist to join our immigration law team. This position focuses on preparing Request for Evidence (RFE) response packets for employment-based immigration cases, including NIW, EB-1A, and EB-1B petitions.</p><p>Our clients are researchers, physicians, scientists, and professionals in specialized fields. The successful candidate will work closely with attorneys and clients to analyze USCIS RFEs, prepare persuasive technical narratives, organize supporting evidence, and ensure timely submission of comprehensive RFE responses.</p><p>This role may also involve legal assistant duties, including preparation of I-140 and I-485 filings, depending on the candidate&rsquo;s immigration knowledge and interest in developing immigration case preparation skills.</p><p><b>Responsibilities</b></p><ul><li>Review USCIS RFEs and assist in developing response strategies.</li><li>Draft and edit technical statements, support letters, and RFE response documents.</li><li>Communicate with clients to collect information and supporting documentation.</li><li>Review scientific, medical, and professional achievements and present them effectively.</li><li>Organize and prepare complete RFE response packets for USCIS filing.</li><li>Assist with preparation of immigration forms and case documents, including I-140 and I-485, as needed.</li><li>Collaborate with attorneys and legal staff to manage case deadlines.</li></ul><p><b>Qualifications</b></p><ul><li>Excellent technical writing, editing, and proofreading skills.</li><li>Ability to understand and summarize complex technical or scientific information.</li><li>Strong research and analytical skills with attention to detail.</li><li>Excellent written and verbal communication skills in English.</li><li>Experience with scientific writing, research, technical documentation, or similar fields preferred.</li><li>Prior immigration experience (NIW, EB-1, I-140, RFE responses) is a plus but not required.</li></ul><p>Pay: $4,200.00 - $4,500.00 per month</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Technical Writer

<div><div><div><div>Accounting Specialist | Job Details
<div></div><div><div><h2 class="jobSectionHeader"><b>Accounting Specialist - Hybrid</b></h2>
<h2 class="jobSectionHeader"><b>Hybrid | Houston, TX</b></h2>
<h2 class="jobSectionHeader"><b>Compensation: $55,000 - $65,000</b><b><br>
</b><br>
</h2></div><p><i>Are you passionate about technology and helping your community?</i></p>
<p><i>Interested? Let's dig in.</i></p>
</div><div><p><b>1️⃣ Who we are<br>
</b><br>
</p>Our company was founded in 2006 specializing in all things technical for bus-based public transit systems in the US. This means we design, manufacture, and manage all kinds of different products and features, including driver interfaces, dispatch communications, passenger counters, announcers, GPS tracking, and reporting &amp; data analytics. It also means we build real-time information systems for riders including apps and digital signage found at bus stops. We have relationships with Apple Maps, Google Maps, Transit app, and our work goes out to millions of riders on those platforms. Our product is like air traffic control, but for buses. There are a mix of hardware and software products in this role. We hope this excites you!
<br>
<br>
<i>Our team in the US has approximately 70 people. with 2 in the Accounting U.S. team and a global team. It&rsquo;s the best of both worlds: small company feel with big company support. To learn more about the US-based intelligent transportation systems division of GMV, visit www.gmvtransit.com.</i>
<br>
</div><div><h4 class="jobSectionHeader"><b>2️⃣ We're here to serve customers<br>
</b><br>
</h4><p>Our customers are public transit operators. Their customers are the transit riding public, which are often the people who rely on transit every day to get where they need to go. Our mission is to Make Transit Work for them, and we take this mission very seriously. Our team thrives on collaboration, growth and the shared goal of making transit better for everyone!
<br>
<br>
If you want to be challenged, grow fast, and see your work live on thousands of transit buses nationwide, this is the team for you!</p>
</div><div><p><b>3️⃣ We&rsquo;re looking for passion<br>
</b><br>
</p><p>The Accounting Specialist plays an important role in keeping our financial operations running smoothly. We are looking for someone who is eager to learn, able to effectively manage priorities and deadlines independently, and brings strong attention to detail to everything they do.<br>
<br>
<br>
</p><p><i>If you take pride in your work, enjoy problem solving, and are excited by the opportunity to work with a global team, we'd love to hear from you.</i></p>
</div><div><h4 class="jobSectionHeader"><b>4️⃣ What this role is about:<br>
</b><br>
</h4><p>This role will take the lead on Accounts Receivable and Accounts Payable activities while contributing to other areas of accounting as needed. The Accounting Specialist will partner with colleagues, stakeholders, and clients throughout the U.S., as well as collaborate with the global Accounting and Finance team to support U.S. financial operations.</p>
<p><b>Key responsibilities include:</b></p>
<ul><li>Create, review, and issue customer invoices for project-based, OEM, recurring, and milestone billing.</li>
<li>Manage project billing schedules and ensure invoices are generated accurately and on time.</li>
<li>Maintain project billing structures, milestones, and billing documentation within the ERP system</li>
<li>Collaborate with internal departments regarding billing, contract, and payment matters.</li>
<li>Monitor aging reports and follow up on outstanding balances.</li>
<li>Manage collections activities and customer communication.</li>
<li>Process vendor invoices and verify supporting documentation.</li>
<li>Prepare and process payments to vendors and service providers.</li>
<li>Research and resolve billing discrepancies.</li>
<li>Review payment trends and identify opportunities for process improvements.</li>
<li>Perform detailed account reconciliations and resolve complex discrepancies.</li>
<li>Support with month-end close activities.</li>
<li>Assist in preparing reports and supporting documentation for management, auditors, and external accountants</li>
<li>Assist in developing and documenting internal accounting procedures.</li>
<li>Recommend solutions that improve efficiency, accuracy, and workflow effectiveness.</li>
<li>Analyze data and identify trends, risks, and unusual variances.</li>
<li>Maintain confidentiality of financial information.</li>
</ul><p>Requirements:</p>
<ul><li>Bachelor's degree in Accounting, Finance, or related field.</li>
<li>1&ndash;3 years of accounts payable, accounts receivable, or accounting support experience.</li>
<li>Advanced Microsoft Excel skills, including formulas, pivot tables, and reconciliations.</li>
<li>Experience with ERP software, preferably Business Central.</li>
Bilingual English and Spanish preferred<br>
<li>
<br>
<br>
</li></ul><p><i>We&rsquo;re looking for someone who will grow with us for the long term!</i></p>
</div><div><h4 class="jobSectionHeader"><b>5️⃣ Our commitment, and yours:<br>
</b><br>
</h4><p></p>We dedicate our time to ensure the team is successful. We value internal growth and development, and many of us have long tenure at the company. We are looking for a similar dedication, someone to grow with us over time. We&rsquo;d love the chance to show you why this could be the right place for you.
<br>
</div><div><h4 class="jobSectionHeader"><b>6️⃣ What we offer:</b></h4>
<p>Compensation:</p>
<ul><li>$55,000 - $65,000 salary plus 12% bonus potential</li>
<li>Generous medical. dental, vision and voluntary benefits</li>
<li>Generous 3 weeks PTO accrual and 11 Company holidays</li>
<li>Generous paid parental leave after one year</li>
<li>401k plan with company match</li>
<li>Flexible hours with 2 days in the office</li>
</ul><p><i>Our team is passionate; our product makes a difference. Let us sell you on that. We&rsquo;ll show you this during the interview process, and we promise you won't be disappointed.</i></p></div></div></div></div></div>

Accounting Specialist

Spring Independent School District

<div><p><b>Days per Year:</b> 226</p><p></p><p><br>
Min: $61,479</p><p></p><p><br>
Mid: $74,072</p><p><b><br>
JOB TITLE: </b>Specialist- Communications<br>
<br>
<b>REPORTS TO: </b>Director of Communications<b><br>
</b><br>
<br>
<br>
<b>WAGE/HOUR STATUS: </b>Exempt<br>
 <br>
<br>
<b>PAY GRADE: </b>AM 2</p><div></div><p><br>
<br>
<b>PRIMARY PURPOSE:</b></p><p><br>
The Communications Specialist reports directly to the Director of Communications and plays a key role in supporting both internal and external communications. This position involves creating a wide range of district content, including web blog stories, newsletters, news releases, bond updates, parent communiqu&eacute;s, and media responses. Additionally, the Communications Specialist will assist with event planning and contribute to the production of executive and district-level communications, such as publications, speeches, presentations and talking points for the superintendent, as needed.</p><p></p><p><br>
All employees of SISD are expected to act with integrity, support organizational goals, communicate in a clear and respectful manner, championing the needs of our students and drive continuous improvement.</p><p><b><br>
QUALIFICATIONS:</b><br>
<br>
<b>Required:</b></p><ul><li>
Portfolio of work (writing samples)</li><li>
Bachelor&rsquo;s degree in English, Communications or related field from an accredited College or University</li><li>
Three years demonstrated success in writing and editing general organizational communications, including strategic communiqu&eacute;s for executives.</li></ul><p><b>
Preferred:</b></p><ul><li>
Master's degree from an accredited college or university</li><li>
Experience in school district communications, media relations, and event planning</li></ul><p><b><br>
SPECIAL KNOWLEDGE/SKILLS:</b></p><ul><li>
Strong organizational, communication and interpersonal skills</li><li>
Demonstrated skills in writing and editing</li><li>
Strong copy-editing and proofreading skills</li><li>
Knowledge of Associated Press (AP) Stylebook</li><li>
Ability to use desktop publishing hardware and software</li><li>
Ability to work as a team member</li></ul><p></p><p><b><br>
MAJOR RESPONSIBILITIES AND DUTIES:</b></p><br>
<ul><li>
Work closely with the Director of Communications in producing district and school</li><li>
Produce a wide range of district content, including web blog stories, newsletters, news releases, bond updates, parent communiqu&eacute;s, and media responses.</li><li>
Assist with training district and campus personnel in communications best practices.</li><li>
Assist with producing district publications.</li><li>
Provide editing support to the communications team.</li><li>
Works as a member of the communications team to maintain the district&rsquo;s brand.</li><li>
Participate in professional growth opportunities.</li><li>
Perform other duties and accept other responsibilities as assigned.</li></ul><p><b><br>
WORKING CONDITIONS:</b></p><p><br>
The usual and customary methods of performing the job&rsquo;s functions require the following physical demands: physical mobility, standing, prolonged sitting, prolonged use of computer, some lifting, carrying, pushing, and/or pulling up to 15lbs. This position will also require prolonged and irregular hours and the ability to work independently. Mental demands: Ability to solve problems and deal with a variety of situations; ability to interpret a variety of data; ability to apply knowledge of current research and theory, ability to be effective in both oral and written communication; ability to maintain emotional control under stress and work with frequent interruptions.</p><p></p><p><br>
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.</p></div><p></p>

Specialist- Communications

Principle Health Systems

<p></p><div><div><div><div><div><div><div><div>Home Health Scheduling Specialist/Medical Scheduler</div><div></div><div><br>
Principle Health Systems is hiring a Home Health Scheduling Specialist to support Principle Laboratory by scheduling home health patients for laboratory/mobile phlebotomy services. This role handles high volume calls (outbound and inbound), ensures call time efficiency, transfers/assists callers reaching out for various assistance, and navigates through multiple computer systems daily (Outlook, Vonage, Teams, Chat, Phlebio). The Home Health Scheduling Specialist is responsible for ensuring that incoming orders are logged and scheduled efficiently and that all customer and/or patient concerns are addressed urgently. The ideal candidate will have diligent attention to detail, excellent written and verbal communication skills and be self-motivated to achieve daily scheduling goals.</div><div></div><div><br>
Previous experience working within a call center or contact center with strong customer service skills is preferred.</div><br>
<div></div><ul><li>
Monday-Friday 9:00am-5:30pm</li><li>
Full-time, Permanent role</li><li>
$17.00/hour</li><li>
Competitive benefits available for full-time roles (health, vision, dental, 3 weeks PTO, 9 paid holidays and matching 401k)</li></ul><h1 class="jobSectionHeader">
RESPONSIBILITIES</h1><ul><li>
Order Management<ul><li>
Monitor incoming faxes and emails for new lab orders.</li><li>
Log all orders, save files, and verify for completeness.</li><li>
Communicate incomplete orders to the Sales team for follow-up.</li></ul></li><li>
Scheduling<ul><li>
Schedule patient draws via phone, aligning with defined route schedules and customer needs.</li><li>
Communicate scheduled orders, questions, and concerns to internal contacts via email and phone.</li></ul></li><li>
Customer and Patient Support<ul><li>
Address and/or escalate patient or customer issues promptly.</li><li>
Maintain detailed notes on all customer interactions and scheduled draws.</li></ul></li><li>
Additional Duties<ul><li>
Perform other duties as assigned to support team operations and organizational goals.</li></ul></li></ul><h1 class="jobSectionHeader">
REQUIREMENTS</h1><ul><li>
High school diploma or equivalent.</li><li>
Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.).</li><li>
Excellent written and verbal communication skills.</li><li>
Strong attention to detail with a proactive and problem-solving mindset.</li><li>
Ability to work independently and manage multiple tasks effectively.</li></ul><h1 class="jobSectionHeader">
PHYSICAL/MENTAL REQUIREMENTS</h1><ul><li>
Ability to sit at a desk and use a computer, phone, and office equipment for prolonged periods.</li><li>
Manual dexterity for typing and handling documents.</li><li>
Clear vision to read screens and printed materials.</li><li>
Effective hearing and speaking to communicate via phone and in-person.</li><li>
Emotional resilience to professionally manage stressful interactions</li></ul><div>
WHY YOU'LL LOVE WORKING HERE</div><div>
 We believe in supporting our team&mdash;both on the job and in life. Full-time employees enjoy a well-rounded benefits package designed to support your health, financial security, and overall well-being.</div><div></div><div><br>
Principle Health Systems has earned multiple Top Workplaces honors, including national recognition as a Top Workplace in the USA and being named a Top Workplace in the Healthcare Industry for three years in a row&mdash;a reflection of our commitment to a positive and rewarding work environment.</div><div></div><div><br>
OUR BENEFITS INCLUDE:</div><ul><li>
Comprehensive medical, dental, and vision insurance</li><li>
Company-paid basic life and long-term disability coverage</li><li>
Voluntary benefits including short-term disability, accident, and critical illness insurance</li><li>
401(k) retirement plan to help you plan for the future</li><li>
Generous Paid Time Off (15 days annually, accrued bi-weekly)</li><li>
9 paid company holidays each year</li><li>
On-demand access to earned wages&mdash;get paid when you need it</li><li>
Confidential support services for you and your family</li><li>
Mileage reimbursement and shift differentials available for eligible roles</li><li>
Exclusive employee discounts on fitness memberships, car services, and more!</li></ul><div></div><div><br>
READY TO MAKE AN IMPACT?</div><div>
Join a team that values your contribution, supports your growth, and is committed to delivering exceptional patient care.</div><div>
If you&rsquo;re looking for a meaningful career with a company that puts people first, we&rsquo;d love to hear from you.</div><div></div><div><i><br>
We are an Equal Opportunity Employer and are committed to providing reasonable </i><i>accommodations</i><i> </i><i>to</i><i> individuals with disabilities. If you require </i><i>accommodations</i><i> during the application or interview process, please contact </i><i>hradmin@principlehs.com</i><i>.</i></div></div></div></div></div></div></div><br>
<div></div>
9am to 5:30pm, Monday through Friday.</div>

Medical Scheduler

<div>
 <strong>
  Why Consider This Opportunity as an
 </strong>
 <strong>
  Accounts Payable Specialist
 </strong>
 <strong>
  ?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Join a stable, growing organization with opportunities for career advancement
  </li>
  <li>
   Collaborative team environment with strong leadership and mentorship
  </li>
  <li>
   Opportunity to make an immediate impact by improving AP processes and efficiencies
  </li>
  <li>
   Work alongside accounting and finance professionals in a fast-paced environment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Responsibilities Of The Accounts Payable Specialist
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Process high-volume vendor invoices accurately and efficiently
  </li>
  <li>
   Match invoices to purchase orders and receiving documentation (2-way and 3-way matching)
  </li>
  <li>
   Review invoices for coding accuracy and obtain appropriate approvals
  </li>
  <li>
   Prepare and process weekly check runs, ACH payments, and wire transfers
  </li>
  <li>
   Reconcile vendor statements and investigate invoice discrepancies
  </li>
  <li>
   Communicate with vendors to resolve payment inquiries and maintain strong relationships
  </li>
  <li>
   Monitor AP aging and ensure timely payment of invoices
  </li>
  <li>
   Assist with month-end close by preparing AP accruals and reconciliations
  </li>
  <li>
   Collaborate with internal departments regarding purchasing, receiving, and invoice approvals
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications Of The Accounts Payable Specialist
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2+ years of full-cycle accounts payable experience. High-volume invoice processing experience required.
  </li>
  <li>
   Strong understanding of AP best practices and internal controls
  </li>
  <li>
   Experience with ERP/accounting systems such as SAP, Oracle, NetSuite, Microsoft Dynamics, JD Edwards, Sage, or similar
  </li>
  <li>
   Intermediate Microsoft Excel skills (VLOOKUPs, Pivot Tables, sorting, filtering)
  </li>
 </ul>
</div>


Accounts Payable Specialist

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