entry level-call center representative-fully remote

hospitality customer service – hotel reservations (remote)

aircraft maintenance technician - a&p mechanic

customer support engineer (remote) Jobs in Seattle

customer support engineer (remote)

entry level-call center representative-fully remote Jobs in Seattle

hospitality customer service – hotel reservations (remote) Jobs in Seattle

human resources service specialist Jobs in Seattle

human resources service specialist

it support technician

travel support specialist remote

Aisles & Abroad

<div>
 Position Overview
 
 
 We are seeking dependable and customer-focused individuals to join our team as a Travel Support Specialist. This remote role focuses on assisting clients with travel-related inquiries, supporting reservation coordination, and ensuring a smooth and positive customer experience throughout the booking process.
 
 
 This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and training are provided.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Respond to client inquiries regarding travel options, reservations, and itinerary details
 </li>
 <li>
 Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages
 </li>
 <li>
 Review travel information for accuracy, including dates, traveler details, and accommodations
 </li>
 <li>
 Provide timely updates and clear communication before and after travel
 </li>
 <li>
 Maintain organized records of client interactions and reservations
 </li>
 <li>
 Deliver professional and responsive customer support
 
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Customer-focused mindset with attention to detail
 </li>
 <li>
 Comfortable using online systems and digital platforms
 </li>
 <li>
 Ability to work independently in a remote environment
 </li>
 <li>
 Previous customer service, hospitality, or administrative experience is helpful but not required
 
 
 
 
 </li>
 </ul>
 What We Offer
 
 
 
 <ul>
 <li>
 Structured onboarding and guided training
 </li>
 <li>
 Access to booking tools and travel supplier resources
 </li>
 <li>
 Ongoing professional development opportunities
 </li>
 <li>
 Flexible remote work environment
 </li>
 <li>
 Supportive and collaborative team culture
 
 
 
 
 </li>
 </ul>
 Ideal Candidate
 
 
 This role is well suited for individuals seeking remote customer service opportunities, career changers exploring the travel industry, or professionals with service-oriented backgrounds.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Travel Support Specialist – Remote

Crisis Connections

<div>Description:

Join the Front Line of Compassion
988 Crisis Call Specialist
Part-Time &amp; Full-Time | Fully Remote (WA, AZ, OH, TX) 
$26.79/hour | Union-Represented (OPEIU)
At Crisis Connections, we believe that every person deserves compassionate, accessible support during their most difficult moments. As a 988 Crisis Call Specialist, you&rsquo;ll play a vital role in providing life-saving emotional support to individuals experiencing mental health crises-right when they need it most.
If you&rsquo;re empathetic, calm under pressure, and motivated by meaningful work, we invite you to join our growing 988 Crisis Services team. 
Why This Role Matters
The 988 Suicide &amp; Crisis Lifeline is transforming how people access mental health support. In this role, you will be a trusted voice for individuals reaching out via phone, chat or text, offering hope, connection, and practical support during moments of distress.
Our approach centers dignity, respect, and non-judgment&mdash;meeting people where they are and helping them move toward safety and stability. 
What You&rsquo;ll Do
As a 988 Crisis Call Specialist, you will:<ul><li>
Provide empathetic, nonjudgmental crisis intervention via phone, or chat and text</li><li>
Conduct suicide risk and behavioral health assessments and support de-escalation</li><li>
Collaborate with on-shift clinicians to ensure safety when higher-level intervention is needed</li><li>
Develop safety and action plans with individuals in crisis</li><li>
Connect callers to appropriate community resources and crisis response partners</li><li>
Accurately document interactions in the electronic health record</li><li>
Follow established 988 Lifeline protocols and performance standards</li><li>
Contribute to shared team goals for response times, availability, and quality care</li></ul>
Requirements:

What We&rsquo;re Looking For 
We&rsquo;re seeking candidates who bring both skill and heart to this work.
Required Qualifications:<ul><li>
High school diploma or GED plus four (4) years of full-time behavioral health experience, or a combination of education and experience (Bachelor&rsquo;s degree + 1 year BH experience, Associate degree + 2 years BH experience)</li><li>
Strong verbal and written communication skills</li><li>
Ability to multitask across multiple software platforms in a fast-paced environment</li><li>
Ability to remain focused and grounded during emotionally intense conversations</li><li>
Agency Affiliated Counselor (AAC) credential required by the end of the probationary period. Applications must be submitted within 30 days of hire. Crisis Connections will reimburse the cost of obtaining the credential.</li></ul>
Preferred Experience:<ul><li>
Crisis intervention or suicide prevention experience</li><li>
Behavioral health or contact center experience</li><li>
Knowledge of the King County public mental health system</li></ul>
Technology &amp; Work Environment 
This is a fully remote position, with requirements to support confidentiality and service quality:<ul><li>
Must reside in Washington, Arizona, Ohio, or Texas</li><li>
Reliable high-speed internet (wired connection preferred; no hotspots)</li><li>
Smartphone capable of using Microsoft Multi-Factor Authentication (MFA)</li><li>
Quiet, private workspace suitable for confidential conversations</li><li>
Ability to sit or stand and use a headset for extended periods</li></ul>
A brief computer skills assessment is required as part of the hiring process. Accommodations are available upon request. 
Scheduling &amp; Pay<ul><li>
Multiple schedules available (part-time and full-time)</li><li>
$26.79 per hour</li><li>
Union-represented position (OPEIU)</li><li>
Paid training and onboarding</li><li>
Full Benefits</li></ul>
Our Commitment to Inclusion 
Thriving employees create a thriving mission. Crisis Connections is committed to diversity, equity, and inclusion. We value lived experience and welcome applicants from all backgrounds. BIPOC individuals, people with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply.
Ready to Make a Difference?
If you&rsquo;re passionate about mental health, believe in compassionate crisis care, and want to be part of a mission-driven, supportive team-we&rsquo;d love to hear from you.
Apply today and help answer the call when it matters most.</div>

988 Crisis Call Specialist

<div>Description:

988 Crisis Intervention Specialist (Overnight)
Pay: $27.87/hour +$2.00/hour shift differential 
Schedule: Overnight / Graveyard shifts available (including Thurs&ndash;Sat, 8:00 PM&ndash;4:00 AM) 
Location: Fully Remote (Washington, Arizona, Ohio, or Texas residents only) 
Union: OPEIU 
Reports to: 988 Clinical Supervisor 
The Work That Happens After Midnight - Overnight crisis work is different.
Calls are fewer - but often heavier. Decisions matter more. Support must be steady, thoughtful, and right the first time. If you do your best work when things are quiet but critical, this role was built for you.
As an Overnight 988 Crisis Intervention Specialist, you are not the first voice on the line - you are the clinical anchor behind the scenes. You support Crisis Specialists in real time as they respond to people reaching out through the 988 Suicide &amp; Crisis Lifeline via phone, chat, and text. 
What You&rsquo;ll Actually Be Doing
This is a clinical consultation and coaching role with real impact:<ul><li>
Provide live clinical guidance to Crisis Specialists during active contacts</li><li>
Support decision-making for high-acuity and complex situations</li><li>
Review and complete clinical documentation, screening guides, and logs with accuracy and timeliness</li><li>
Offer post-contact debriefing and constructive feedback that helps staff grow</li><li>
Step into queue coverage during volume spikes to keep wait times down</li><li>
Support onboarding and skill development for newer staff</li><li>
Participate in trainings, case reviews, and quality improvement work</li></ul> 
Who This Role Works Best For
You&rsquo;ll likely thrive here if you:<ul><li>
Prefer overnight schedules and work well with autonomy</li><li>
Stay calm and organized in high-acuity environments</li><li>
Enjoy mentoring and supporting peers - not just direct service</li><li>
Can manage multiple technology platforms at once</li><li>
Value thoughtful documentation and clinical consistency</li></ul>
Requirements:

Required Qualifications<ul><li>
Bachelor&rsquo;s degree in social sciences or a related field</li><li>
Knowledge of the public mental health system (King County Preferred)</li><li>
Strong verbal, written, and technical skills</li><li>
Ability to work effectively in fast-paced, high-stakes situations</li><li>
Agency Affiliated Counselor (AAC) credential required by the end of the probationary period. Applications must be submitted within 30 days of hire. Crisis Connections will reimburse the cost of obtaining the credential.</li></ul> 
Remote Work &amp; Technology
This is a fully remote role and requires:<ul><li>
A quiet, confidential workspace</li><li>
Comfort with prolonged sitting/standing and headset use</li><li>
Smartphone with multi-factor authentication capability</li><li>
Reliable high-speed internet (minimum 50 mbps upload/download)</li></ul>
You will regularly engage with emotionally intense material related to suicide, mental health challenges, and crisis situations. 
Pay &amp; Benefits
We support the people who support others.<ul><li>
$27.87/hour with annual wage increases, +$2.00/hour shift differential for the overnight shift</li><li>
Medical, dental, and vision insurance Click here to see all our benefits</li><li>
Short- and long-term disability</li><li>
Flexible Spending Account (FSA)</li><li>
403(b) retirement plan</li><li>
Generous paid time off and 12 paid holidays</li><li>
ORCA transit pass discount</li><li>
Free parking</li><li>
Flexible scheduling options</li><li>
Ongoing growth opportunities, self-care resources, and weekly supervisor check-ins</li></ul> 
Our Commitment
We believe crisis care is stronger when the workforce reflects the communities it serves.
We welcome applicants from all backgrounds and strongly encourage individuals from historically underrepresented communities - including BIPOC candidates, people with disabilities, and members of the LGBTQ+ community - to apply.
Reasonable accommodations are available in accordance with the Americans with Disabilities Act. 
If you&rsquo;re ready to do meaningful clinical work during the hours when it matters most, we&rsquo;d love to hear from you.</div>

988 Crisis Intervention Specialist (Overnight)

Careers In Travel | Destination Planners

<div>
 
 Job Title:
 
 Hospitality Customer Service - Hotel Reservations (Remote)
 
 
 
 Job Type:
 
 Flexible Schedule | Remote Work
 
 
 
 About Us
 
 
 
 We are a professional travel planning company dedicated to creating exceptional travel experiences for clients around the globe. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on outstanding customer service and attention to detail.
 
 
 
 Position Overview
 
 
 
 We are seeking friendly, detail-oriented individuals to join our team as
 
 Hospitality Customer Service Representatives
 
 for hotel reservations. In this fully remote role, you will assist clients with selecting, booking, and managing hotel stays, ensuring their travel plans are seamless and stress-free. This position is ideal for individuals who enjoy working with people, have excellent communication skills, and want flexibility in their work environment.
 
 
 
 Key Responsibilities
 
 
 
 Communicate with clients to understand their hotel needs, preferences, and budgets
 
 
 Provide accurate information about hotel options, pricing, and amenities
 
 
 Assist clients with making and managing reservations
 
 
 Maintain accurate records of client interactions and bookings
 
 
 Respond to inquiries promptly and professionally via phone, email, or online platforms
 
 
 Collaborate with team members to ensure client satisfaction
 
 
 Stay current on travel trends, hotel offerings, and industry updates
 
 
 
 Requirements
 
 
 
 Strong communication and customer service skills
 
 
 Friendly, professional demeanor with attention to detail
 
 
 Ability to work independently and manage multiple tasks
 
 
 Basic computer proficiency and reliable internet connection
 
 
 Interest in hospitality, travel, and creating memorable guest experiences
 
 
 Previous experience in customer service, hospitality, or reservations is a plus but not required
 
 
 
 What We Offer
 
 
 
 Flexible, remote work environment
 
 
 Comprehensive training and access to industry tools and booking systems
 
 
 Supportive team culture and mentorship
 
 
 Income-earning possibilities based on performance
 
 
 Exclusive travel discounts and perks
 
 
 Opportunities for personal and professional growth
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Hospitality Customer Service – Hotel Reservations (Remote)

City of Seattle

<div><div><div><h2 class="jobSectionHeader">Position Description</h2></div>
<div>The City of Seattle Fire Department is seeking a regular, full-time Administrative Specialist III to support our Operations Administrative Division. This position interacts with division heads and external sources on a daily basis dealing with highly confidential, sensitive information. The ability to work effectively in a fast-paced environment with changing priorities is essential in this role because the Operations Division works a 24-hour schedule, four platoon structure.
This position operates out of the Seattle Fire Department Headquarters located in the Pioneer Square area. Some remote work may be available.</div>
<div><h2 class="jobSectionHeader">Job Responsibilities</h2></div>
<div><ul><li>Provide daily, direct, complex administrative support to the Assistant Chief of Operations and the Operations Division.</li><li>
Create memos, including drafting, editing and formatting Word documents, Excel spreadsheets, and PowerPoint presentations.</li><li>
Ensure daily staffing needs are met by compiling documentation, such as: permanent transfers, temporary transfers, administrative time off, release from duty, apparatus memos, emails, and letters utilizing established policies.</li><li>
Enter data to the Chief&rsquo;s Journal, Activity Scheduler, and SharePoint.</li><li>
Produce weekly reports compiling information from multiple sources to share with the Leadership Team.</li><li>
Serve as an Administrative Support Liaison (24/7 on call) to the Fire Department Resource Management Center (RMC). Report to the RMC as requested for multiple alarm fire emergency incidents, civil disturbances, marches or protests, inclement weather activations by the Emergency Operations Center (EOC), and large-scale special events that occur throughout the city.</li><li>
Coordinate all Operations Division Executive travel and training. Track Division expenditures, manage and monitor travel/training budget, authorize expenses and reimbursements. Process all travel invoices from members to be paid by the Department.</li><li>
Manage all incoming Department correspondence, enter into log, route through the Chain of Command, and track and relay responses.</li><li>
Perform complex calendaring utilizing Microsoft Outlook. Arrange meetings both internally and externally for multiple attendees and venues to meet required timelines. Research, assemble, and prepare materials for Executive meetings.</li><li>
Administrative management of the Wildland Firefighting Team: ensure all documentation for deployment is accurate, SharePoint site is up to date, and all forms are current for team members.</li><li>
Administrative management of the Simulations Training Program: ensure all documentation and scheduling is accurate for a program with the 45 members and a very complex training schedule.</li><li>
Provide administrative management of the Standard Operating Guidelines (SOG) Program: schedule team meetings, research and fact check SOGs by reviewing multiple sources, and collaborating with teams from across the Department. Ensure scheduled release of SOGs is tracked and adjusted as necessary.</li><li>
Create digital content (static images/graphics/diagrams) for SOGs, post incident analysis reports, and scenario-based training programs.</li><li>
Other duties as assigned.</li></ul></div>
<div><h2 class="jobSectionHeader">Qualifications</h2></div>
<div>Requires three years of clerical support experience (or a combination of education, training and/or experience which provides evidence of the ability to perform work of the class).
A successful candidate will also possess the following skills and abilities:<ul><li>
Excellent writing, editing, and proofreading skills.</li><li>
Excellent organizational skills with the ability to handle multiple work projects simultaneously.</li><li>
Ability to self-start and work with limited supervision.</li><li>
Ability to be flexible and participate in cross-training as requested.</li><li>
Familiarity with maintaining complex tracking systems and databases.</li><li>
Excellent customer service and communication skills.</li><li>
Proficient in MS Word, MS Excel, PowerPoint and Outlook.</li><li>
Possesses knowledge of SharePoint and Adobe products.</li><li>
Proficiency in using Microsoft Office, Teams, SharePoint, and OneDrive as essential business tools.</li><li>
Experience using Microsoft Power Platforms (Power BI, Power Apps, Power Automate) greatly preferred.</li><li>
Proficiency in Adobe Creative Cloud or similar programs for creating multi-media content.</li><li>
Experience researching, vetting, fact checking, and producing reports for a large audience.</li></ul></div>
<div><h2 class="jobSectionHeader">Additional Information</h2></div>
<div>The full salary range for this position is $39.65 - $44.51 per hour.
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members .
The Seattle Fire Department is looking to create a diverse team of hardworking, committed individuals with a passion for public service and who are deeply aligned with our City's values of Race and Social Justice. The City of Seattle is an Equal Opportunity Employer. Applicants are considered for positions without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, disability, marital status, veteran status, gender identity, political ideology, or any other basis prohibited by federal, state, and local laws.</div></div></div>
 <div></div><div><div><div>The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.</div></div></div>

Administrative Specialist 3 - BU

Thermo Fisher Scientific

<div>Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
At Thermo Fisher Scientific, you&rsquo;ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on &ndash; now and in the future.
Must be legally authorized to work in the United States without sponsorship.
Must be able to pass a comprehensive background check, which includes a drug screening.
This is a functional service provider (FSP) Clinical Research Associate (CRA) opportunity, you will be dedicated to one sponsor, monitoring seven days a month, 50% onsite and 50% remotely based on business needs. This position is targeted to travel regionally, travel can be national if needed. Ideal candidates will have one to two years of onsite pharmaceutical CRA experience.
Discover Impactful Work
Performs and coordinates all aspects of the clinical monitoring and site management process. Conducts remote or on-site visits to assess protocol and regulatory compliance and manages required documentation. Manages procedures and guidelines from different sponsors and/or monitoring environments. Acts as a site processes specialist, ensuring that the trial is conducted in accordance with the approved protocol, ICH-GCP guidelines, applicable regulations and SOPs to guarantee subjects rights, well-being and data reliability. Ensures audit readiness. Develops collaborative relationships with investigational sites. Detailed tasks and responsibilities assigned to role are outlined in the task matrix.
A Day in the Life<ul><li>
Monitors investigator sites with a risk-based monitoring approach: applies root Functions cause analysis (RCA), critical thinking and problem-solving skills to identify site processes failure and corrective/preventive actions to bring the site into compliance and decrease risks. Ensures data accuracy through SDR, SDV and CRF review as applicable through on-site and remote monitoring activities. Assess investigational product through physical inventory and records review. Documents observations in reports and letters in a timely manner using approved business writing standards. Escalates observed deficiencies and issues to clinical management expeditiously and follow all issues through to resolution. May need to maintain regular contact between monitoring visits with investigative sites to confirm that the protocol is being followed, that previously identified issues are being resolved and that the data is being recorded in a timely manner. Conducts monitoring tasks in accordance with the approved monitoring plan. Participates in the investigator payment process. Ensures a shared responsibility with other project team members on issues/findings resolution. Investigates and follows-up on findings as applicable.</li><li>
Participates in investigator meetings as necessary. Identifies potential investigators in collaboration with the client company to ensure the acceptability of qualified investigative sites. Initiates clinical trial sites according to the relevant procedures to ensure compliance with the protocol and regulatory and ICH GCP obligations, making recommendations where warranted. Performs trial close out and retrieval of trial materials.</li><li>
Ensures that required essential documents are complete and in place, according to ICH-GCP and applicable regulations. Conducts on-site file reviews as per project specifications.</li><li>
Provides trial status tracking and progress update reports to the Clinical Team Manager (CTM) as required. Ensures study systems are updated per agreed study conventions (e.g. Clinical Trial Management System).</li><li>
Facilitates effective communication between investigative sites, the client company and the PPD project team through written, oral and/or electronic contacts.</li><li>
Responds to company, client and applicable regulatory requirements/audits/inspections.</li><li>
Maintains &amp; completes administrative tasks such as expense reports and timesheets in a timely manner.</li><li>
Contributes to the project team by assisting in preparation of project publications/tools, and sharing ideas/suggestions with team members.</li><li>
Contributes to other project work and initiatives for process improvement, as required.</li></ul>
Keys to Success
Education and Experience
Bachelor's degree in a life sciences related field or a Registered Nursing certification or equivalent and relevant formal academic / vocational qualification.
Valid driver's license where applicable.
CRA Level II
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 1+ years as a clinical research monitor).
In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role
Knowledge, Skills, Abilities<ul><li>
Proven clinical monitoring skills, ideal candidates will have monitoring experience with oncology, HIV, respiratory and or vaccine/flu</li><li>
Demonstrated understanding of medical/therapeutic area knowledge and medical terminology</li><li>
Demonstrated ability to attain and maintain a working knowledge of ICH GCPs, applicable regulations and procedural documents</li><li>
Well-developed critical thinking skills, including but not limited to: critical mindset, in-depth investigation for appropriate root cause analysis and problem solving</li><li>
Ability to manage Risk Based Monitoring concepts and processes</li><li>
Good oral and written communication skills, with the ability to communicate effectively with medical personnel</li><li>
Ability to maintain customer focus through the utilization of good listening skills, attention to detail and the ability to perceive customers&rsquo; underlying issues</li><li>
Good organizational and time management skills</li><li>
Effective interpersonal skills</li><li>
Attention to detail</li><li>
Ability to remain flexible and adaptable in a wide range of scenarios</li><li>
Ability to work in a team or independently as required</li><li>
Good computer skills: solid knowledge of Microsoft Office and the ability to learn appropriate software</li><li>
Good English language and grammar skills</li><li>
Good presentation skills</li></ul>
Work Environment:
Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:<ul><li>
Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.</li><li>
Able to work upright and stationary for typical working hours.</li><li>
Ability to use and learn standard office equipment and technology with proficiency.</li><li>
Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.</li></ul>
Compensation and Benefits
The salary range estimated for this position based in Washington is $66,800.00&ndash;$112,938.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:<ul><li>
A choice of national medical and dental plans, and a national vision plan, including health incentive programs</li><li>
Employee assistance and family support programs, including commuter benefits and tuition reimbursement</li><li>
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy</li><li>
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan</li><li>
Employees&rsquo; Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount</li></ul>
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards</div>

Clinical Research Associate (Level II) - FSP Vaccines - West Region

King County, WA

<div><div><div><h2 class="jobSectionHeader">Summary</h2></div>
<div>In addition to the current opening, this recruitment may be used to establish a pool of qualified candidates to fill future Contract Specialist II Career Service vacancies within the Parks Division over the next six (6) months.<div></div> 
Are you passionate about parks, community impact, and public service? King County Parks is seeking a detail-oriented Contract Specialist II to join a dynamic team that supports building and preserving parks, trails, and natural lands for all. Bring your procurement expertise and make a difference in a role that blends collaboration, innovation, and service to the community.
About the Role:
The Contract Specialist II position will work in the Procurement and Strategic Sourcing (PASS) Unit to provide excellent customer service and collaboration in a team-oriented environment with the mission to help build parks, trails, and natural lands for all. A successful candidate will have knowledge of procurement and contract administration for goods, services and technology. This position will have a range of responsibilities include determining and developing a procurement approach, working with client groups to analyze and develop scopes of work, and contract negotiations.
This position follows a hybrid work model, blending remote and in-person work.
About the Team:
The Finance, Budget, and Planning Section manages the Parks and Recreation Division&rsquo;s financial affairs and business administration in support of its mission to steward, enhance and acquire parks to inspire healthy communities. The section is a vital internal support resource to the Parks Division and is comprised of 24 employees across four work units. The four work units represent: Finance Administration; Accounting and Fiscal Administration; Budget and Financial Planning; and Procurement and Strategic Sourcing with teams dedicated to core values that embody accountability, diversity and inclusion, stewardship, and workforce development.
Commitment to Equity, Racial and Social Justice:
King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a Contract Specialist II, you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity.<div>
Apply now for a rewarding career at the King County Parks Division of the King County Department of Natural Resources &amp; Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits, and growth opportunities.</div></div>
<div><h2 class="jobSectionHeader">Job Duties</h2></div>
<div>What You Will Be Doing:<ul><li>
Develop and manage procurements for goods and technical services: Create procurement strategies, write and refine scopes of work, establish selection criteria and pricing schedules, and collaborate with central procurement staff to support effective procurement.</li><li>
Independently administer complex contracts: Oversee contract lifecycles, track key data, monitor performance, and recommend procurement strategies to ensure contracts are available for business continuity.</li><li>
Provide subject matter expertise in procurement processes: Support operational teams by offering guidance on sourcing strategies, contract requirements, and procurement best practices.</li><li>
Build and maintain effective stakeholder relationships: Collaborate with technical and non-technical staff, procurement and payables teams, and external partners to ensure smooth communication and issue resolution.</li><li>
Analyze departmental needs to inform procurement strategies: Research, evaluate, and recommend contract solutions aligned with program goals and operational requirements.</li><li>
Maintain accurate contract and procurement documentation: Manage databases and document systems to ensure organized, audit ready records.</li><li>
Coordinate issue resolution and compliance activities: Identify potential contract or procurement issues, recommend corrective actions, and support adherence to policies and procedures.</li></ul></div>
<div><h2 class="jobSectionHeader">Experience, Qualifications, Knowledge, Skills</h2></div>
<div>Qualifications You Bring:<ul><li>
Experience managing procurement and strategic sourcing of goods, services, and technology contracts.</li><li>
Experience in business analysis, contract negotiation, and project management.</li><li>
Knowledge of public procurement thresholds and sourcing strategies (RFP, ITB, RFQ, Sole Source, Cooperative Contracts).</li><li>
Intermediate skills in technical writing and proofreading skills, including ability to draft contract language.</li><li>
Experience in contract administration.</li></ul>
Competencies You Bring:<ul><li>
Customer Focus: Building strong customer relationships and delivering customer-centric solutions.</li><li>
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.</li><li>
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.</li><li>
Resourcefulness: Securing and deploying resources effectively and efficiently.</li><li>
Courage: Stepping up to address difficult issues, saying what needs to be said.</li><li>
Manages Ambiguity: Operating effectively, even when things are not certain, or the way forward is not clear.</li></ul>
It Would Be Great if You Also Bring:<ul><li>
Oracle EBS and/or Oracle procurement Cloud or related experience utilizing procurement technology.</li><li>
Experience with LEAN processes and principles.</li><li>
Experience with SharePoint, MS Teams and other collaborative online tools.</li><li>
Experience working in the public sector or government environment.</li></ul></div>
<div><h2 class="jobSectionHeader">Supplemental Information</h2></div>
<div>Working Conditions:<ul><li>
Work Location:The Finance team works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is King Street Center, 201 S. Jackson, Seattle, Washington 98104. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.</li><li>
Work Schedule: This full-time position works a 40-hour work week. This position is exempt from the overtime provision of the Fair Labor Standard Act (FLSA) and is not overtime eligible.</li><li>
Union Representation: This position is represented by Teamsters 117.</li></ul>
Application and Selection Process:
We welcome applications from all qualified applicants. We value diversity, diverse perspectives and life experience and encourage people of all background to apply.
Application materials will be screened for clarity, completeness and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews.
To apply, submit a:<ul><li>
Complete Application</li><li>
Resume</li><li>
Cover Letter</li></ul>
Note: Additional documents won't be considered during minimum qualification screening.
Who to Contact: For more information regarding this recruitment, please contact Jessica Fuqua at jfuqua@kingcounty.gov.
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Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. 

Guided by our &quot;True North&quot;, we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. 
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.</div></div></div>

Contract Specialist II

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