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warehouse clerk/driver

warehouse manager

DSJ Global

<div>
 
 
 Title:
 
 Site Operations Manager/Warehouse Manager
 
 
 
 Salary:
 
 $100-120k plus bonus
 
 
 
 Location:
 
 LAX - Los Angeles, CA
 
 
 
 Schedule:
 
 Onsite Friday, Saturday, Sunday, Monday. Tuesday off, Wednesday remote, Thursday off/remote
 
 
 
 Long‑Term Path:
 
 COO role with equity ownership
 
 
 
 
 
 
 Company Profile:
 
 A rapidly growing PE firm that has recently acquired a highly specialized ~$10M revenue air freight operation at LAX, focused on AVI (Live Animals) and Perishables is looking for a Site Operations Manager/General Manager.
 
 
 
 
 
 This acquisition is the foundation of a broader platform. Over the next three years, this PE firm plans to execute 10+ additional acquisitions across multiple industries in and around Los Angeles, while building new business lines on top of the existing operation.
 
 
 
 
 
 
 The Site Operations Manager Will Be Responsible for the Following:
 
 
 <ul>
 <li>
 Own site‑level operations, execution, and performance metrics
 </li>
 <li>
 Lead daily planning, shift execution, and exception management
 </li>
 <li>
 Recruit, schedule, and retain labor in a challenging, fast‑moving environment
 </li>
 <li>
 Enforce SOPs related to AVI, perishables, and airport operations
 </li>
 <li>
 Coordinate closely with leadership on scaling, integration, and future acquisitions
 </li>
 <li>
 Identify process improvements that increase reliability, speed, and throughput
 </li>
 </ul>
 
 
 
 
 
 The Site Operations Manager Should Have the Following Qualifications:
 
 
 <ul>
 <li>
 Prior experience in air freight, air cargo, aviation operations, perishables, or time‑critical logistics
 </li>
 <li>
 Comfort working in high‑stakes AVI (Live Animal) environments
 </li>
 <li>
 Strong, hands‑on leadership style with experience managing frontline teams and irregular labor coverage
 </li>
 <li>
 High level of IT and technical aptitude, including comfort navigating proprietary systems
 </li>
 <li>
 Willingness to be fully on‑site and boots‑on‑the‑ground
 </li>
 <li>
 Ability to remain calm, decisive, and accountable in fast‑moving, high‑pressure situations
 </li>
 <li>
 Desire to grow into broader leadership, platform operations, and M&amp;A integration responsibilities
 </li>
 </ul>
 
 
 
 
 This role offers a clear and accelerated path to a COO position with significant equity ownership, tied to successful execution at the LAX site and expansion through acquisitions and new business lines.
 
</div>

Warehouse Manager

Live Nation Entertainment

<div>
 
 Job Summary
 
 
 
 
 WHO ARE WE?
 
 
 
 Live Nation Entertainment is the world&rsquo;s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media &amp; Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media &amp; Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
 
 
 
 WHO ARE YOU?
 
 
 
 Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
 
 
 
 THE JOB
 
 
 
 The Warehouse Manager oversees all warehouse operations for a VIP Nation, ensuring efficient handling, storage, and shipping/receiving of physical products, merchandise, and touring inventory. This role is responsible for inventory accuracy, logistics coordination, and maintaining a safe, organized facility that supports VIP Nation tours. The ideal candidate combines strong operational leadership with an understanding of the unique demands of live touring. Please note: This person must commute to our warehouse in Van Nuys on a hybrid basis.
 
 
 
 What This Role Will Do
 
 
 
 <ul>
 <li>
 Manage day-to-day warehouse operations, including receiving, storage, picking, packing, and shipping of road cases and merchandise.
 </li>
 <li>
 Coordinate with Project managers to ensure fulfillment priority deadlines are met.
 </li>
 <li>
 Lead, train, and schedule warehouse staff to meet productivity and quality standards
 </li>
 <li>
 Ensure accurate inventory control using warehouse management systems
 </li>
 <li>
 Coordinate time-sensitive shipments tied to tours
 </li>
 <li>
 Maintain clean, organized storage systems to protect fragile and collectible items
 </li>
 <li>
 Monitor inbound shipments from manufacturers and vendors
 </li>
 <li>
 Implement process improvements to increase efficiency and reduce errors
 </li>
 <li>
 Enforce workplace safety standards and compliance procedures
 </li>
 <li>
 Manage warehouse supplies and equipment
 </li>
 <li>
 Coordinate restocking supplies
 
 
 </li>
 </ul>
 
 What This Person Will Bring
 
 
 
 <ul>
 <li>
 3&ndash;5+ years of warehouse or logistics management experience
 </li>
 <li>
 Bachelor's degree required
 </li>
 <li>
 Experience in music, entertainment, or merchandise fulfillment preferred
 </li>
 <li>
 Strong leadership and team management skills
 </li>
 <li>
 Knowledge of inventory management systems and shipping software
 </li>
 <li>
 Ability to manage high-volume periods
 </li>
 <li>
 Excellent organizational and time management skills
 </li>
 <li>
 Ability to lift and move heavy inventory (up to 50 lbs)
 </li>
 <li>
 Forklift certification preferred
 </li>
 <li>
 Strong communication and problem-solving abilities
 </li>
 <li>
 Passion for music and familiarity with music distribution workflows
 </li>
 <li>
 Experience handling collectible or fragile inventory (limited editions)
 </li>
 <li>
 Ability to thrive in fast-paced, deadline-driven environments
 </li>
 <li>
 Flexible schedule during peak summer months
 
 
 </li>
 </ul>
 
 Benefits &amp; Perks
 
 
 
 Our motto is &lsquo;Taking Care of Our Own&rsquo; through 6 pillars of benefits:
 
 
 
 HEALTH
 
 : Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
 
 
 
 YOURSELF
 
 : Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
 
 
 
 WEALTH
 
 : 401(k) program with company match, stock reimbursement program
 
 
 
 FAMILY
 
 : New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
 
 
 
 CAREER
 
 : Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
 
 
 
 OTHERS
 
 : Volunteer time off, crowdfunding match
 
 
 
 EQUAL EMPLOYMENT OPPORTUNITY
 
 
 
 We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
 
 
 Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
 
 
 We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
 
 
 We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
 
 
 
 HIRING PRACTICES
 
 
 
 The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
 
 
 Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
 
 
 
 The Expected Compensation For This Position Is
 
 
 
 $64,000.00 USD - $80,000.00 USD
 
 
 <ul>
 <li>
 Pay is based on a number of factors including market location, qualifications, skills, and experience.
 
 
 </li>
 </ul>
 Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
 
 
</div>

LN Concerts, Warehouse Manager – VIP Nation

2.7 August Apparel Inc.

Titile : Warehouse Coordinator-- Los Angeles, CA | Full-Time | Starting at $17.87/hr --Schedule : 8am-5pm (1hr unpaid lunch, 2 breaks)Responsibilities<ul><li>Perform physically demanding work while prioritizing safety for yourself and others.</li><li>Use computers to pick, check, and print labels for orders; pack outfits accurately.</li><li>Assist the warehouse manager and team with daily packing, shipping, and inventory tasks.</li><li>Receive, inspect, label, and organize products; report discrepancies in deliveries or invoices.</li><li>Ensure packages match customer styles and sizes; cross-reference garment style numbers with packing slips.</li><li>Follow SOPs to meet accuracy, productivity, and cleanliness standards, including sweeping and mopping.</li><li>Operate in a fast-paced environment while meeting productivity goals and safety policies.</li><li>Optimize warehouse organization and space usage.</li></ul>Qualifications<ul><li>&middot; Basic Math</li><li>&middot; Able to work independently.</li><li>&middot; Able to adapt from one task to another.</li><li>&middot; Able to learn tasks quickly.</li><li>&middot; Able to carry up to 50 lbs.</li><li>&middot; Push, pull, and carry material.</li><li>&middot; This is an entry-level position requiring 1 yr experience.</li><li>&middot; Use computer systems for data input-basic skills.</li><li>&middot; Must be able to identify components and their part number.</li><li>&middot; Able to read pick tickets.</li><li>&middot; The person must be flexible to be crossed trained in all jobs and products in the warehouse.</li></ul>Job Type: Full-timePay: $17.87 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Experience:<ul><li>Warehouse: 1 year (Required)</li></ul>Language:<ul><li>Spanish (Required)</li><li>English (Required)</li></ul>Security clearance:<ul><li>Confidential (Required)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li></ul>Ability to Commute:<ul><li>Los Angeles, CA 90007 (Required)</li></ul>Work Location: In person

Warehouse Coordinator (Entry level)

Kloo

Job Overview Kloo (drinkkloo.com) is a fast-growing premium coffee brand based in Los Angeles with vertically integrated roasting and concentrate brewing operations.We are hiring an Operations &amp; Facility Coordinator to help manage day-to-day production execution and facility operations at our Los Angeles facility. This is a hands-on, on-site role focused on keeping production running smoothly, the facility organized, and shipments prepared and executed on time.This role reports directly to the founders and is ideal for someone early in their career who is highly organized, reliable, and comfortable in a fast-paced operational environment.Duties<ul><li>Help manage adherence to the weekly production schedule</li><li>Support production operations hands-on when needed</li><li>Track inventory and maintain accurate stock records</li><li>Keep the facility organized, clean, and properly stocked</li><li>Coordinate or support equipment maintenance and basic troubleshooting</li><li>Recruit, schedule, and help manage part-time production workers</li><li>Ensure shift coverage and manage no-shows</li><li>Prepare inbound and outbound shipments</li><li>Support distributor onboarding paperwork and other operational requirements</li><li>Help ensure orders are prepared accurately and shipped on time</li></ul>Requirements<ul><li>Fluent English required</li><li>Korean proficiency required</li><li>0&ndash;3 years of experience in operations, hospitality, logistics, production, warehouse, retail, or a related environment</li><li>Highly organized and dependable</li><li>Comfortable working on-site in a hands-on production setting</li><li>Strong sense of ownership and accountability</li><li>Able to help manage part-time staff and maintain operational discipline</li></ul>Preferred<ul><li>Experience working in a coffee shop, restaurant, warehouse, production facility, or other fast-paced operational environment</li><li>Spanish is a plus, but not required</li></ul>What this role offers<ul><li>Direct exposure to production, logistics, and facility operations</li><li>Hands-on responsibility from day one</li><li>Opportunity for fast career growth as Kloo scales</li></ul>Work location<ul><li>In person in Los Angeles, CA</li><li>5&ndash;6 days per week</li></ul>Compensation<ul><li>Approximately $4,000 per month</li></ul>Pay: $20.00 - $25.00 per hourBenefits:<ul><li>Paid time off</li></ul>Application Question(s):<ul><li>Are you fluent in English and able to communicate proficiently in Korean?</li><li>Are you available to work on-site in Los Angeles 5&ndash;6 days per week?</li><li>Do you have any experience in operations, hospitality, logistics, production, warehouse, or retail supervision?</li><li>Have you ever managed schedules, inventory, shipments, or hourly workers?</li><li>Are you comfortable with hands-on work in a production facility, including standing, lifting, and helping on the floor when needed?</li></ul>Work Location: In person

Operations & Facility Coordinator (Korean / English Required)

Produce Company

Schedule: Split Days offStart time is 6:00 PM until work is done.Job Summary<ul><li>Arrive to work as scheduled and maintain consistent attendance.</li><li>Check emails daily for special customer requests and take appropriate action to process them.</li><li>Work collaboratively with Sales, Customer Service, Fleet, Purchasing, and Warehouse teams to support operational efficiency and resolve issues in a timely manner.</li><li>Monitor dispatch systems to ensure all customer orders have been properly routed.</li><li>Process daily dispatch reports as directed by the supervisor.</li><li>Print and sort daily pick tickets and distribute them to loaders and pickers for early routes.</li><li>Print daily route sheets and organize them by route sequence for early departures.</li><li>Verify product quality for new or special accounts before deliveries are dispatched.</li><li>Collect and document shorts for all early routes.</li><li>Ensure all overtime is approved by a supervisor or manager in advance.</li><li>Communicate and coordinate with customers and staff promptly and with a sense of urgency.</li></ul>Summary of Essential Job Functions<ul><li>Dispatch drivers and delivery orders in an efficient and organized manner.</li><li>Respond to customer requests and resolve delivery or route issues as they arise.</li><li>Report truck accidents immediately and coordinate the rerouting of deliveries when necessary.</li><li>Attend meetings as required by management.</li><li>Ability to work under pressure and multitask is essential.</li><li>Proficiency with computers.</li><li>Ability to communicate with other departments in a fast-paced environment.</li><li>Assist with processing driver and customer credit-related issues when needed.</li><li>Ensure all dispatch and documentation processes are completed and closed daily.</li><li>Manage emails and answer dispatch calls regarding ETAs, order entry processing, and credits.</li></ul>Minimum Requirements<ul><li>Working knowledge of produce items, dispatching, and logistics.</li><li>Understanding of produce grading standards and stages of vegetable and fruit maturity.</li><li>Ability to work safely and follow good manufacturing practices (GMP).</li><li>Ability to read and write basic English.</li></ul>Other Responsibilities<ul><li>Perform additional duties as assigned by the Supervisor, which may include coordinating the procurement of supplies, services, or equipment as needed.</li></ul>Required Abilities<ul><li>Ability to communicate with customers and staff in a professional and respectful manner.</li><li>Ability to follow instructions and work with minimal supervision.</li><li>Ability to maintain consistent attendance and arrive to work on time.</li><li>Ability to work safely and help prevent workplace accidents.</li></ul>Job Type: Full-timePay: From $20.00 per hourExpected hours: 40 &ndash; 48 per weekBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Dispatching: 3 years (Required)</li><li>Food Distribution: 3 years (Required)</li><li>Microsoft Outlook: 3 years (Required)</li></ul>Language:<ul><li>Spanish (Required)</li></ul>Ability to Commute:<ul><li>Los Angeles, CA 90058 (Required)</li></ul>Work Location: In person

Night Dispatcher

Walgreens

<div><ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li>
<li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB or ExCPT certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li>
<li>Models and delivers a distinctive and delightful customer experience.</li>
</ul>Customer Experience
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
<li>Develops strong relationships with most valuable customers.</li>
</ul>Operations
<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li>
<li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li>
<li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li>
<li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li>
<li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li>
<li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li>
<li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li>
<li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li>
<li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li>
<li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li>
<li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul>Training &amp; Personal Development
<ul><li>Earns and maintains PTCB or ExCPT certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB or ExCPT certification as condition of promotion to senior technician.</li>
<li>Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li> 
</ul> 
 
Basic Qualifications
 
<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evening and weekend hours.</li> 
</ul> 
 
Preferred Qualifications
 
<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li>
<li>Prefer good computer skills.</li>
<li>Prefer the knowledge of store inventory control.</li>
<li>Prefer PTCB or ExCPT certification.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
 
 
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits 
 
 
 
 
 
Salary Range: $19.5 - $23 / Hourly</div>
 <div><h2 class="jobSectionHeader">Benefits</h2>
<ul><li><h3 class="jobSectionHeader">Health, dental and vision*</h3></li>
<li><h3 class="jobSectionHeader">Prescription coverage</h3></li>
<li><h3 class="jobSectionHeader">Retirement Savings Plan (401(k))</h3></li>
<li><h3 class="jobSectionHeader">Employee discount</h3></li>
<li><h3 class="jobSectionHeader">Work &amp; life resources</h3></li>
<li><h3 class="jobSectionHeader">Career development programs</h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Pharmacy Technician

Cathay Pacific

<div></div><div><div><div><div><div><div>Cathay Pacific
</div><div>Airport &amp; Cargo Operations
</div><div>Cargo Department
</div><div>Permanent</div>
<div>Los Angeles, California, USA
</div><div>Application deadline: 17 Apr 2026</div>
</div></div></div><div><div><div><div><h2 class="jobSectionHeader">Company Description</h2>
Cathay is a leading premium travel lifestyle brand based in Hong Kong, offering products and services across four lines of business &ndash; Premium Travel, Cargo, Low-Cost Travel and Lifestyle. The Cathay Group comprises premium full-service airline Cathay Pacific, cargo business Cathay Cargo, low-cost airline HK Express, express all-cargo carrier Air Hong Kong, and various other subsidiaries.

Cathay Pacific was founded in Hong Kong in 1946. The Group has been deeply committed to its home base, extending to the rest of Greater Bay Area, and making substantial investments to develop Hong Kong as one of the world&rsquo;s leading international aviation centres.<h2 class="jobSectionHeader">
Role Introduction</h2>
The successful candidate will support the Cargo Duty Manager in leading the local Cargo team to drive operational excellence and performance through supplier management and development of employees, including suppliers, whilst ensuring absolute compliance with safety and operational standards. They will assist with operational functions including oversight of suppliers to ensure compliance to company and regulatory requirements and service levels. They will provide support to port management to drive service excellence and delivery of the cargo services strategy.

Overview

Safety, Security and Compliance
<ul>
<li>Help to ensure compliance and conformance to all regulatory and internal safety, security, quality, and procedural requirements</li>
<li>Undertake quality check programmes established by Head Office and participate in audits as required</li>
<li>Support the Emergency and Accident role as required</li>
<li>May be designated Operational Duty Holder for the station as required</li>
</ul>
Support Services
<ul>
<li>Support cargo reservations and bookings, while providing exemplary customer service</li>
<li>Check and review post flight documentation as required</li>
<li>Prepare post-flights reports in a timely manner</li>
<li>Prepare flight documentation for crew and customs</li>
<li>Provide vendor notification for on time and delayed flights as required</li>
<li>Provide freighter catering uplift and last minute changes</li>
<li>Coordinate between engineering, airport operations, air traffic control and vendors</li>
<li>Assist in managing Ground Handling Agent and other supplier performance and provide guidelines and instructions as required and report issues as appropriate</li>
<li>Support in an Emergency and Accident role as and when required</li>
<li>Support Station Training activities as instructed by the Area Cargo Manager or Duty Manager</li>
<li>Assist to ensure compliance and conformance to regulatory and internal safety, security, quality, and procedural requirements</li>
<li>Support the established performance targets through operational oversight and participation</li>
<li>Conduct quality check programs established by Head Office and participate in audits</li>
</ul>
E&amp;A
<ul>
<li>Emergency and Accident and Crisis Response responsibilities as required</li></ul><h2 class="jobSectionHeader"> 
Key Responsibilities</h2>
Service Delivery and Excellence
<ul>
<li>Oversee the cargo operations to ensure on time performance and optimum uplift</li>
<li>Develop, implement and monitor the cargo servicing plan, including the delivery of customer service, the operation of handling agents, reporting performance and status both qualitatively and quantitatively</li>
<li>Develop local service and standards to streamline cargo procedures to support core and specialized product</li>
<li>Drive operational excellence with contracted vendors by managing key performance indicators and service levels</li>
<li>Maintain and update local Standard Operating Procedures</li>
<li>Conduct regular meetings with internal and external departments and entities and achieve tangible outcomes</li>
<li>Performance regular quality checks and proper completion of paperwork as well as provide feedback to respective stakeholders and work to address any problem areas identified</li>
<li>Participate in audits, assessments and any projects and take the required follow up actions</li>
</ul>
Administrative Support
<ul>
<li>Coordinate cargo service activities between sales, operations and ground handling in order to ensure efficient handling of shipments</li>
<li>Communicate effectively via various channels stakeholders including customers, airport and cargo operations, suppliers, flight crew etc.</li>
<li>Assist with various administrative station tasks such as SAP</li>
<li>Coordinate weather diversions at diversion sites</li>
<li>Handle diversion of Cathay Pacific Flights when required</li>
<li>Assist with crew administration and support matters at the port</li>
<li>Support station training activities as required</li>
<li>Support station management in supplier oversight including reporting Ground Handling Agent performance issues</li>
<li>Any other reasonable task as requested</li>
</ul>
Ramp Coordinator (RCO) - note typically for Freighter ports so may not be applicable for every Cargo Services Officer role
<ul>
<li>Monitor and ensure the required procedures are properly carried out by Ramp Handling Operator and the Cargo Terminal Operator particularly for special cargo, movement of in/out cargo and mail units on an ad-hoc basis, loading and unloading of freighter, etc.</li>
<li>Monitor the optimisation of space utilisation for loaded Unit Load Devices and the belly of freighters</li>
<li>Ensure aircraft searches required by the Security Programme are conducted prior to loading</li>
<li>Maintain good communications with captain-in-command, Ramp Handling Operator, Cargo Terminal Operator and the Cargo Office</li>
<li>Liaise closely with the Cargo Office to provide up to date information of freighter positioning when there is disruption of schedule</li>
<li>Quickly resolve issues on the ramp as required</li>
<li>Ensure safe operations are maintained at times particularly during loading and unloading of freighters</li>
<li>Assess the cause of any delay and provide recommendations to the immediate supervisor on accountability for the cause and solution</li>
<li>Monitor the acceptance and release of such special cargo as animals, engine, vehicle, bulky shipment, and odd-sized items</li>
<li>Coordinate the activities in the warehouse and conduct quality checks on cargo handling from the Cargo Terminal Operator and the Ramp Handling Operator</li>
<li>Any other reasonable task as requested</li>
</ul><h2 class="jobSectionHeader">Requirements</h2>
Academic Qualifications
<ul>
<li>Completion of High School / GED or equivalent combination of education, training, and experience is required</li>
</ul>
Knowledge, Skills, Training and Experience
<ul>
<li>Minimum 2 years&rsquo; experience in the cargo industry is an advantage</li>
<li>Strong communication skills</li>
<li>Natural customer service orientation</li>
<li>Attentive to detail</li>
<li>Knowledge of MS Word, Excel and PowerPoint</li>
<li>Strong cognitive reasoning and mathematical skills are essential</li>
</ul>
Additional Requirements
<ul>
<li>Must possess a valid state issued driver&rsquo;s license</li>
<li>Must successfully pass all pre-screening clearances, including a background check and pre-employment drug screen upon contingent job offer</li>
<li>Obtain and retain necessary credentials and clearances (CBP Customs Seal and Driving Icon) per local requirements</li>
<li>Must successfully pass safety training examination and receive certification before starting operations</li>
<li>Ability to inspect and assist in manoeuvring loaded pallets up to 50 lbs frequently</li>
<li>Ability to manage competing priorities in a fast-paced environment with tight deadlines</li>
<li>Comfortable working at the warehouse, on aircraft, and outdoors on the tarmac in all weather conditions</li>
<li>Must be able to work a variety of shifts including days, weekends, nights, holidays, and overtime as required based on operational needs</li>
</ul>
Background &amp; Security
<ul>
<li>Certain Employees will be required to obtain a Security Identification Display Area, (SIDA) badge provided by the airport authority and maintain good standing to retain their SIDA badge.</li>
<li>Employment will require successful completion of a &lsquo;Background Check&rsquo; and &lsquo;Drug Free Workplace&rsquo; test</li>
</ul><h2 class="jobSectionHeader">Benefits</h2>
Cathay Pacific Airways is proud to offer eligible employees competitive Compensation &amp; Benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below.
<ul>
<li>Travel Privileges on Cathay Pacific Airways Global Network</li>
<li>Extensive well-being programs including health, dental, prescription, vision, virtual doctor visits and flexible spending accounts and employee assistance program benefits to help you stay well.</li>
<li>Generous 401K Matching Program</li>
<li>Paid Holiday &amp; Vacation</li>
<li>LTD &amp; Basic Life Insurance</li>
<li>If this position requires a uniform, a uniform allowance will be provided.</li></ul> 


Salary Range -

$4,797.80 - $5,996.10 - $7,195.55

$31.83 - $34.59 - $41.51

The estimated salary range for this role is $31.80 per hr - 41.51 per hr. Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location.<h2 class="jobSectionHeader"> 
Personal &amp; Application Information</h2>
Cathay Pacific Airways is an Equal Opportunity (EOE) and Affirmative Action (AA) employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status and other protected status as required by applicable law and will not be discriminated against. Cathay Pacific Airways is an E-Verify participating employer.

If you require assistance or an accommodation in completing any aspect of the application process, please contact the Cathay Americas Recruiting team at: jobs@cathaypacific.com.</div></div></div></div></div></div>

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