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account executive business development manager

Antal International

<div>
 
 Our client, a global energy drink brand in the Food &amp; Beverage industry, is looking to hire a passionate Account Executive &ndash; HORECA professional with experience in beverage, lifestyle.
 
 
 
 
 
 
 Position:
 
 Key Accounts Manager&ndash; HORECA (Hotels, Restaurants, Catering)
 
 
 
 Location
 
 : Dubai | Abu Dhabi/Al Ain | Sharjah/Northern Emirates.
 
 
 
 Industry
 
 : Food &amp; Beverage (Energy Drinks/Carbonated Drinks)
 
 
 
 
 
 
 Role Overview:
 
 
 
 
 
 
 The Key Account Executive &ndash; HoReCa is responsible for growing and managing key accounts across hotels, restaurants, caf&eacute;s, catering, and institutional clients in the UAE. The role focuses on business development, customer acquisition, account management, and driving sales growth within the HoReCa channel. Ideal candidates will have strong FMCG or beverage industry experience, excellent client relationship skills, and a proven track record in revenue growth.
 
 
 
 
 
 Key Responsibilities
 
 
 
 1. Key Account Management &amp; Customer Development
 
 
 <ul>
 <li>
 Manage and grow relationships with key HoReCa accounts across hotels, restaurants, caf&eacute;s, catering companies, and institutions
 </li>
 <li>
 Identify and onboard new customers while ensuring high levels of customer satisfaction and retention
 </li>
 </ul>
 
 
 2. Business Development &amp; Market Expansion
 
 
 <ul>
 <li>
 Develop account plans and drive revenue growth through new business opportunities and market expansion
 </li>
 <li>
 Support product launches, promotions, and customer activations within the HoReCa channel
 </li>
 </ul>
 
 
 3. Sales &amp; Commercial Operations
 
 
 <ul>
 <li>
 Monitor sales performance, pricing, collections, and account profitability
 </li>
 <li>
 Coordinate with internal teams to ensure smooth execution, reporting, and customer support
 </li>
 </ul>
 
 
 4. Market Intelligence &amp; Strategic Support
 
 
 <ul>
 <li>
 Track competitor activity, industry trends, and customer needs within the HoReCa market
 </li>
 <li>
 Provide market insights and account analysis to support business strategy and growth
 </li>
 </ul>
 
 
 Key Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong sales, negotiation, and relationship management skills
 </li>
 <li>
 Proven business development and key account management experience
 </li>
 <li>
 Strong communication, reporting, and customer-focused approach
 </li>
 </ul>
 
 
 
 
 
 Candidate Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Sales, or related field
 </li>
 <li>
 Minimum 3 years of UAE Sales experience in HoReCa, FMCG, beverage, or food service sales
 </li>
 <li>
 Valid UAE driving license
 </li>
 <li>
 Fluent English; Arabic is an advantage
 </li>
 </ul>
 
 
</div>

Key Account Manager

MaxAccelerate

<div>Senior Account Executive &ndash; AI Software Sales, Maximo Talent &amp; Professional ServicesFully RemoteAbout DataMax AI &amp; MaxAccelerate
DataMax AI and MaxAccelerate are part of one of the most exciting and fast-growing technology groups currently operating in the enterprise software, AI, professional services and IBM Maximo market.
MaxAccelerate supports global enterprise clients with IBM Maximo, IBM MAS 8/9, Enterprise Asset Management, EAM, asset management, upgrade, implementation and managed services expertise.
DataMax AI provides advanced AI software, reporting, analytics, automation and data intelligence solutions designed specifically for IBM Maximo, MAS and enterprise asset management environments.
Together, we operate a specialist global Maximo network with access to over 2,000 experienced Maximo consultants, architects, developers, functional specialists, technical specialists, integration experts and MAS professionals.
We are now looking for a commercially driven Senior Account Executive who can combine business development, technical recruitment, client relationship management, professional services sales and AI software sales into one powerful 360-degree role.
This is a dream job for a seasoned IT technical recruiter, 360 recruitment consultant, senior recruitment consultant, technology recruiter or recruitment business developer who wants to pivot into AI software sales, secure a long-term career in enterprise technology, and move beyond traditional recruitment into a higher-value, future-focused sales role.
We are also very open to applications from candidates who already have experience in technology sales, software sales, SaaS sales, IT services sales, professional services sales, enterprise sales or solution sales.
If you are looking for a change, want to stay commercial, and want to use your recruitment, business development or software sales experience to break into AI, enterprise software and professional services sales, this role is built for you.
The Role
This is a joint role across DataMax AI and MaxAccelerate, focused on building relationships with IBM Maximo customers, developing new client opportunities, sourcing and presenting specialist Maximo talent, and learning how to sell AI software, analytics, automation and professional services into enterprise accounts.
You will identify companies using IBM Maximo, IBM MAS, Enterprise Asset Management, EAM and CMMS platforms. You will build relationships with maintenance, asset management, IT, transformation and operations leaders, and introduce them to our specialist Maximo consulting, recruitment, AI software and professional services capability.
You will also help recruit, qualify and manage experienced Maximo consultants globally, matching them to client requirements and helping us grow one of the strongest Maximo talent communities in the market.
This is a true 360 account development role covering:<ul><li>
AI software sales</li><li>
New business development</li><li>
Technical recruitment and candidate resourcing</li><li>
Client account management</li><li>
Maximo consultant network building</li><li>
Talent presentation and profile selling</li><li>
Professional services sales</li><li>
Pipeline generation and deal progression</li><li>
Long-term account growth</li></ul>
Key ResponsibilitiesBusiness Development, AI Software Sales &amp; Professional Services<ul><li>
Identify and target companies using IBM Maximo, IBM MAS, Enterprise Asset Management, EAM, CMMS and asset-intensive software platforms.</li><li>
Build a pipeline of enterprise clients across industries such as facilities management, utilities, transport, rail, aviation, manufacturing, energy, oil &amp; gas, public sector and real estate.</li><li>
Engage with CIOs, IT Directors, Asset Management Directors, Maintenance Directors, Reliability Managers, Operations Leaders and Procurement teams.</li><li>
Introduce MaxAccelerate&rsquo;s Maximo consulting, implementation, upgrade, support and professional services capability.</li><li>
Support the sale of DataMax AI software, AI reporting, analytics, dashboarding and automation solutions to Maximo clients.</li><li>
Learn how to position and sell AI software, SaaS, analytics and managed professional services into enterprise customers.</li><li>
Book discovery calls, qualify opportunities and progress sales conversations.</li><li>
Present specialist Maximo consultants and delivery teams to potential customers.</li><li>
Build long-term client relationships and become a trusted advisor in the Maximo, EAM and AI transformation market.</li></ul>
Technical Recruitment &amp; Resourcing<ul><li>
Source, qualify and build relationships with experienced Maximo consultants, Maximo developers, Maximo technical consultants, Maximo functional consultants, MAS architects, integration consultants, report developers, support consultants and EAM specialists.</li><li>
Manage and grow our existing network of over 2,000 Maximo professionals globally.</li><li>
Understand consultant skills, availability, rates, locations, project experience and suitability for client requirements.</li><li>
Match technical profiles to client opportunities.</li><li>
Sell consultant profiles, project teams and delivery capability into target accounts.</li><li>
Build specialist talent pools across IBM Maximo, MAS 8, MAS 9, Manage, Health, Predict, Mobile, Scheduler, BIRT, Cognos, integrations, OpenShift, Red Hat, cloud and enterprise systems.</li><li>
Support clients with contract, permanent, project-based and managed service hiring needs.</li></ul>
Account Management &amp; Market Building<ul><li>
Develop a strong understanding of the global Maximo and enterprise asset management ecosystem.</li><li>
Build relationships with IBM Business Partners, system integrators, consultancies and enterprise customers.</li><li>
Track client needs, hiring demand, upcoming upgrades, MAS migration projects and AI readiness opportunities.</li><li>
Support marketing campaigns, LinkedIn outreach, email sequences and account-based sales activity.</li><li>
Maintain accurate CRM records, pipeline updates, candidate notes and client activity.</li><li>
Work closely with senior leadership to shape go-to-market activity for both DataMax AI and MaxAccelerate.</li></ul>
Who This Role Is Perfect For
This role is ideal for someone from a technical recruitment, IT recruitment, software recruitment or 360 recruitment agency background who has strong business development experience and wants to move into a higher-value, long-term career in AI software sales and enterprise technology.
We are also very open to applications from candidates who already have experience in technology sales, software sales, SaaS sales, professional services sales, IT services sales, enterprise sales or solution sales.
Whether you come from recruitment or a software sales background, the most important thing is that you are highly commercial, proactive, confident with clients, and have a proven track record of meeting KPIs, exceeding targets and consistently delivering results.
You may currently be working as a:<ul><li>
360 Recruitment Consultant</li><li>
Senior IT Recruitment Consultant</li><li>
Technical Recruiter</li><li>
Technology Recruitment Consultant</li><li>
Software Recruitment Consultant</li><li>
Business Development Recruiter</li><li>
Account Manager &ndash; IT Recruitment</li><li>
Delivery Consultant with business development experience</li><li>
Recruitment Sales Consultant</li><li>
Enterprise Technology Recruiter</li><li>
Contract Recruitment Consultant</li><li>
Professional Services Sales Consultant</li><li>
Talent Solutions Consultant</li><li>
Software Sales Executive</li><li>
SaaS Account Executive</li><li>
Business Development Manager</li><li>
Technology Sales Consultant</li><li>
IT Services Sales Executive</li><li>
Enterprise Sales Executive</li><li>
Solution Sales Executive</li><li>
Account Executive</li><li>
Sales Development Representative ready for a step up</li><li>
Business Development Representative ready for a step up</li></ul>
This is a strong career move for someone who enjoys recruitment but wants to step into a more strategic, future-proof role selling AI software, enterprise software, consulting services and specialist technical capability.
It is also a strong opportunity for someone already in technology or software sales who wants to move into a specialist AI, enterprise asset management and professional services market with significant growth potential.
Why This Is an Exciting Career Move
This is not a standard recruitment role.
This is an opportunity to join one of the most up-and-coming technology groups in the current market and become part of a fast-growing business operating across AI software, enterprise technology, IBM Maximo, professional services and global technical talent solutions.
For the right person, this role offers a genuine career pivot from technical recruitment into AI software sales, while still allowing you to use the skills that have already made you successful: business development, client management, candidate sourcing, market mapping, profile selling, negotiation and relationship building.
You will not be starting from zero. You will be joining a business with an existing specialist Maximo network, live market demand, strong technology positioning and three highly cross-sellable service lines.
You will have the opportunity to sell across:<ul><li>
AI software and analytics solutions through DataMax AI</li><li>
Maximo consulting, upgrade and professional services through MaxAccelerate</li><li>
Specialist Maximo recruitment, resourcing and talent solutions through our global network</li></ul>
This gives you more than one route to earning commission, building accounts and growing long-term client value.
Benefits of Joining Us<ul><li>
Fully remote role with flexibility and autonomy.</li><li>
Opportunity to pivot from technical recruitment into AI software sales.</li><li>
Fast-track route into enterprise software, SaaS, AI and professional services sales.</li><li>
Strong commission opportunity across three cross-sellable service lines.</li><li>
Access to a global network of over 2,000 Maximo professionals.</li><li>
Opportunity to work in one of the most exciting areas of technology transformation: AI, automation, analytics and enterprise asset management.</li><li>
Long-term career security by moving into AI software and enterprise technology.</li><li>
Chance to work directly with senior leadership and influence the growth of the company.</li><li>
Opportunity to become an integral person within the group as the business expands.</li><li>
Clear opportunity for progression, promotion and increased responsibility for people who work hard, deliver results and achieve targets.</li><li>
Exposure to global enterprise clients, IBM Maximo customers, IBM Business Partners and major asset-intensive industries.</li><li>
Ability to build a specialist market and personal brand in a high-value niche.</li><li>
Opportunity to move beyond traditional recruitment and become a true enterprise technology account executive.</li><li>
Join a business at an early growth stage where high performers can make a real impact and grow with the company.</li><li>
Opportunity to be part of an exciting technology transformation in AI, enterprise software, asset management and digital operations.</li><li>
A career path that offers far more long-term security than traditional recruitment alone.</li></ul>
A Dream Career Move Into AI Software Sales
For the right person, this is a rare opportunity to pivot from technical recruitment into one of the fastest-growing areas of enterprise technology: AI software sales.
Instead of only placing candidates, you will be helping enterprise clients access specialist Maximo talent, consulting teams, professional services and AI software solutions that improve how they manage critical assets, maintenance, operations, reporting and decision-making.
You will be trained to sell AI software, analytics, automation, managed services and professional services into enterprise clients.
This role gives you a genuine path into:<ul><li>
AI software sales</li><li>
Enterprise account development</li><li>
SaaS sales</li><li>
Professional services sales</li><li>
IBM Maximo / MAS consulting sales</li><li>
Enterprise asset management technology</li><li>
Long-term strategic client development</li><li>
Senior commercial roles within a growing technology group</li></ul>
If you are a technical recruiter looking for a change, this is a chance to reposition your career into a more scalable, future-focused and commercially rewarding market.
Experience Required
We are looking for someone with:<ul><li>
Proven experience in IT recruitment, technical recruitment, software recruitment, professional services recruitment, technology sales, software sales, SaaS sales, IT services sales or enterprise solution sales.</li><li>
A proven track record of meeting KPIs, exceeding targets and consistently delivering commercial results.</li><li>
Strong business development experience, ideally selling into enterprise or mid-market clients.</li><li>
Experience opening new accounts, building pipeline and progressing sales conversations.</li><li>
Confidence speaking with clients, candidates and senior decision-makers.</li><li>
Ability to sell talent, services, software and capability &mdash; not just CVs.</li><li>
Strong LinkedIn, email, phone and networking skills.</li><li>
Good commercial understanding of day rates, margins, contract recruitment, permanent recruitment, consulting services, SaaS or professional services sales.</li><li>
Strong communication and relationship-building ability.</li><li>
A proactive, entrepreneurial and target-driven mindset.</li><li>
Desire to move further into AI software sales and enterprise technology.</li></ul>
Experience in IBM Maximo, EAM, asset management, Salesforce, enterprise software, AI, analytics, ERP, SAP, Oracle, ServiceNow, cloud, data or digital transformation recruitment/sales would be a major advantage, but full training will be provided.
Nice to Have<ul><li>
Experience recruiting for IBM Maximo, IBM MAS, EAM, CMMS, ERP, cloud, data, AI, analytics or enterprise software roles.</li><li>
Experience working with contractors or project-based consultants.</li><li>
Experience selling professional services, managed services, software solutions or implementation services.</li><li>
Understanding of enterprise clients, procurement cycles and consulting delivery models.</li><li>
Previous exposure to IBM, IBM Business Partners, Maximo consultancies or asset-intensive industries.</li><li>
Experience selling to CIOs, IT Directors, Asset Management Directors, Maintenance Directors, Operations Directors or Procurement teams.</li></ul>
What You Will Learn
This role is designed to give the right person a fast-track route from technical recruitment into AI software and enterprise solution sales.
You will be trained on:<ul><li>
IBM Maximo and IBM MAS market fundamentals.</li><li>
Enterprise Asset Management and asset-intensive industries.</li><li>
MaxAccelerate&rsquo;s Maximo consulting and professional services model.</li><li>
DataMax AI&rsquo;s AI software, reporting, analytics and automation solutions.</li><li>
How to sell AI software into enterprise clients.</li><li>
How to sell professional services and consulting solutions.</li><li>
How to structure Maximo consulting, resourcing and software deals.</li><li>
How to build and manage enterprise sales pipeline.</li><li>
How to position a 360-degree service model combining talent, consulting, AI software and professional services.</li></ul>
The Opportunity
This role is perfect for someone ambitious, commercial and hungry to grow.
We are looking for someone who wants to build something meaningful, not just take another job. As the group expands, there will be real opportunities for high performers to step into more senior commercial roles, lead accounts, build teams, own markets and become an integral part of the company&rsquo;s future growth.
People who work hard, deliver results, hit targets and show leadership will have a very real opportunity to progress quickly.
This is a chance to get into AI software sales early, work across multiple high-value service lines, earn strong commission, and build a long-term career in one of the most important technology markets in the world.
Keywords / Search Terms This Role Matches
AI Software Sales, Software Sales, SaaS Sales, Enterprise Software Sales, Technical Recruiter, IT Recruiter, 360 Recruitment Consultant, Senior Recruitment Consultant, Technology Recruitment Consultant, Software Recruiter, Recruitment Business Development, IT Recruitment Sales, Contract Recruitment, Professional Services Sales, Talent Solutions Consultant, Account Executive, Business Development Manager, IBM Maximo, Maximo Consultant, Maximo Developer, Maximo Technical Consultant, Maximo Functional Consultant, IBM MAS, MAS 8, MAS 9, Enterprise Asset Management, EAM, CMMS, Asset Management Software, IBM Business Partner, AI Sales, Consulting Services, Maximo Recruitment, Technical Resourcing, IT Services Sales, Technology Sales, Solution Sales, Enterprise Account Executive.
Job Advert Summary
DataMax AI and MaxAccelerate are looking for a commercially driven Senior Account Executive &ndash; AI Software Sales, Maximo Talent &amp; Professional Services.
This is a fully remote role and a unique opportunity for an experienced IT recruiter, technical recruiter, 360 recruitment consultant, software sales professional or technology sales professional to pivot further into AI software sales while using their recruitment, resourcing, business development, account management and client relationship experience.
You will build relationships with IBM Maximo clients, develop sales pipeline, source and present experienced Maximo consultants, and be trained to sell DataMax AI&rsquo;s AI software, analytics and professional services solutions into enterprise customers.
This is a rare chance to join a fast-growing technology group, sell across three cross-sellable service lines, earn strong commission, build long-term client accounts and secure a future-focused career in AI, enterprise software and technology transformation.
If you are a strong technical recruiter, software sales professional or technology business developer looking for a change and want a fast-track move into AI software sales, enterprise account development and professional services, this could be the perfect next step.</div>

Senior Account Executive - AI Software Sales & professional services

Yaz marketing

Company Description YAZ Media is a strategic digital media agency trusted by some of the world&rsquo;s biggest brands and leading government entities. We operate through four powerhouse departments&mdash;Marketing, Production, Technology, and PR delivering end-to-end digital capabilities at global standards. We craft corporate communications, social-first content, commercial production, and digital experiences that people actually engage with, creating meaningful connections between brands and audiences. With over 10 years of experience, we have partnered with 200+ businesses, including SMEs, Fortune 500 companies, and high-level government entities across the Middle East and beyond. Our aim is simple: to be the region&rsquo;s most reliable digital and social agency, known for innovative, strategic, and truly impactful work.Role OverviewThe Senior Account Executive works closely alongside the Senior Account Manager to ensure smooth day-to-day management of client accounts. This is a hands-on, execution-focused role: you will coordinate deliverables across internal teams, manage timelines and follow-ups, prepare client-facing materials, and serve as a reliable point of contact for client communications. While the Senior Account Manager leads on strategy and account ownership, the Senior Account Executive ensures everything runs on time, on brief, and on budgetKey Responsibilities Day-to-Day Client Coordination<ul><li>Act as the daily point of contact for assigned client accounts, handling routine communications, requests, and follow-ups on behalf of the Senior Account Manager.</li><li>Attend client meetings, document meeting minutes and action items, and ensure all follow-ups are tracked and completed on time.</li><li>Relay client feedback to internal teams clearly and promptly, ensuring alignment between client expectations and deliverables.</li><li>Escalate issues, risks, or scope changes to the Senior Account Manager proactively and with proposed solutions.</li></ul>Internal Coordination &amp; Project Follow-Through<ul><li>Coordinate with Creative, Studio, PR, and Technology teams to ensure deliverables are produced on schedule and to brief.</li><li>Track project timelines, task assignments, and deadlines in ClickUp, keeping all project boards up to date.</li><li>Prepare and organize internal kick-off documents, creative briefs, and task breakdowns for new projects or campaigns.</li><li>Follow up with internal teams on pending tasks and flag any delays or bottlenecks to the Senior Account Manager.</li></ul>Client-Facing Materials &amp; Reporting<ul><li>Prepare presentations, proposals, and pitch decks to support the Senior Account Manager in client meetings and business reviews.</li><li>Compile and format monthly and quarterly performance reports, pulling data from relevant platforms and organizing insights for client review.</li><li>Maintain organized client files, including briefs, brand guidelines, and approval records.</li></ul>Quality Assurance &amp; Deliverable Review<ul><li>Review all client-facing deliverables (social media content, designs, copy, reports) before they are sent to the Senior Account Manager for final approval.</li><li>Ensure all outputs adhere to client brand guidelines, agreed-upon strategy, and YAZ Media quality standards.</li><li>Maintain a deliverable tracker to ensure nothing falls through the cracks across multiple accounts.</li></ul>Administrative &amp; Operational Support<ul><li>Manage client meeting schedules, agendas, and logistics for the Senior Account Manager.</li><li>Support onboarding</li></ul>Must-Have<ul><li>1&ndash;3 years of experience in account coordination, account executive, or client services role within a digital marketing, media, or advertising agency.</li></ul>Nice-to-Have<ul><li>Previous experience working with government or semi-government clients in the UAE.</li></ul>Skills &amp; Strengths<ul><li>Exceptional Communication: Fluent in English (Arabic is a significant advantage).</li><li>Organizational Mastery: Highly disciplined with time management and task prioritization.</li><li>Solution-Oriented: A proactive problem-solver who brings solutions, not just issues, to the table.</li><li>Commercial Acumen: Comfortable discussing budgets, timelines, and resource requirements.</li><li>Relationship Builder: Naturally empathetic and skilled at navigating diverse personalities.</li><li>Familiarity with tender/RFQ processes for Dubai government entities.</li><li>Experience in the UAE media and marketing landscape.</li><li>Working knowledge of analytics and reporting tools (Google Analytics, Meta Business Suite, etc.).</li><li>Experience supporting proposal writing and pitch preparation.</li><li>Bachelor&rsquo;s degree in Marketing, Communications, Business Administration, or a related field.</li><li>Strong organizational and follow-through skills with the ability to manage multiple accounts and deadlines simultaneously.</li><li>Excellent written and verbal communication skills in English, and Arabic fluency is a strong advantage.</li><li>Hands-on experience with project management tools (preferably ClickUp)</li><li>Solid understanding of digital marketing services including social media, content production, and PR.</li><li>High attention to detail, especially in reviewing client-facing deliverables and documentation.</li></ul>What we offer at YAZ<ul><li>Amazing work culture of inclusivity and diversity.</li><li>Opportunity to work with top-tier clients and government entities.</li><li>Fair compensation based on experience level.</li><li>Collaborative and creative work environment.</li><li>Career growth and professional development opportunities.</li></ul>How to ApplyPlease send your resume, portfolio links, and work samples showcasing why you're a perfect fit for this role. Apply now at hr@yazmedia.com and Abdelrahman.g@yazmedia.com or through LinkedIn directlyhttps://forms.clickup.com/9002222662/f/8c96126-122578/D2J8VPY20PI28L8M34?Position=SeniorAccountsExecutive&amp;Job%20Location=UAEPay: AED6,000.00 - AED7,000.00 per monthWork Location: In person

Senior Account Executive

Brainvire Infotech Pvt. Ltd

Please find below Job Description for your review and let us know if any correction required.Job Description &ndash; Customer Success Manager (E-commerce / ERP)Position: Customer Success Manager (CSM)Experience: 10&ndash;15 Years Location: Dubai -UAE Department: Customer Success / Account ManagementAbout the RoleWe are seeking an experienced Customer Success Manager with 10&ndash;15 years of experience in managing enterprise customers and delivering successful digital transformation initiatives. The ideal candidate should possess strong expertise in E-commerce / ERP implementations, customer relationship management, stakeholder engagement, and post-sales account growth.The Customer Success Manager will act as a trusted advisor to clients, ensuring successful project delivery, customer satisfaction, adoption of solutions, and long-term business partnerships.Key ResponsibilitiesCustomer Relationship Management<ul><li>Serve as the primary point of contact for strategic customer accounts.</li><li>Build and maintain strong relationships with key stakeholders, decision-makers, and executive sponsors.</li><li>Conduct regular business reviews and success planning sessions with customers.</li><li>Understand customer business objectives and align solutions to achieve desired outcomes.</li></ul>Project &amp; Delivery Governance<ul><li>Collaborate with project managers, delivery teams, and solution architects to ensure successful execution of E-commerce and ERP projects.</li><li>Monitor project health, milestones, risks, dependencies, and customer satisfaction.</li><li>Drive issue resolution and escalation management when required.</li><li>Ensure successful onboarding, adoption, and utilization of implemented solutions.</li></ul>Customer Success &amp; Retention<ul><li>Develop customer success plans and track measurable business outcomes.</li><li>Identify opportunities to improve customer engagement and product adoption.</li><li>Drive customer retention, renewals, and long-term partnership growth.</li><li>Monitor customer health metrics and proactively address concerns.</li></ul>Strategic Account Growth<ul><li>Identify upselling, cross-selling, and expansion opportunities across existing accounts.</li><li>Work closely with Sales, Pre-Sales, and Delivery teams to support account growth initiatives.</li><li>Assist customers in defining digital transformation roadmaps and future enhancements.</li></ul>Process &amp; Governance<ul><li>Establish account governance frameworks and communication plans.</li><li>Prepare executive-level reports, customer success metrics, and business performance reviews.</li><li>Ensure adherence to service-level agreements (SLAs) and contractual commitments.</li></ul>Required Skills &amp; Experience<ul><li>10&ndash;15 years of experience in Customer Success, Account Management, Program Management, or Client Partner roles.</li><li>Strong experience managing enterprise customers across E-commerce / ERP projects.</li><li>Proven experience handling large-scale digital transformation engagements.</li><li>Strong stakeholder management and executive communication skills.</li><li>Experience managing multiple customer accounts simultaneously.</li><li>Strong understanding of project lifecycle management and delivery governance.</li><li>Ability to identify business opportunities and drive account growth.</li></ul>Preferred Domain Experience<ul><li>E-commerce Platforms (Adobe Commerce/Magento, Shopify, BigCommerce, WooCommerce, CommerceTools, etc.)</li><li>ERP Solutions (Odoo, SAP, Microsoft Dynamics, Oracle ERP, NetSuite, etc.)</li><li>Omnichannel Commerce, Digital Transformation, CRM, and Business Process Automation initiatives.</li></ul>Soft Skills<ul><li>Excellent communication and presentation skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Customer-first mindset with strong business acumen.</li><li>Leadership and team collaboration skills.</li><li>Ability to influence stakeholders at all organizational levels.</li></ul>Educational Qualification<ul><li>Bachelor's degree in Engineering, Computer Science, Information Technology, Business Administration, or related field.</li><li>MBA or relevant certifications in Customer Success, Project Management, ERP, or E-commerce will be an added advantage.</li></ul>Travel Requirement<ul><li>This role may require frequent travel across the GCC based on client engagements, project reviews, business meetings, workshops, and relationship management activities.</li><li>The candidate should be comfortable visiting customer locations and managing on-site stakeholder interactions whenever required.</li></ul>Success Metrics<ul><li>Customer Satisfaction (CSAT) &amp; Net Promoter Score (NPS)</li><li>Customer Retention &amp; Renewal Rate</li><li>Revenue Growth from Existing Accounts</li><li>Project Success &amp; Delivery Metrics</li><li>Customer Adoption &amp; Engagement Levels</li><li>Executive Stakeholder Satisfaction</li></ul>Ideal Candidate Profile: A seasoned customer-facing professional who can effectively bridge customers, delivery teams, and business stakeholders while driving successful ERP / E-commerce engagements, customer retention, and account growth.Pay: AED12,000.00 - AED15,000.00 per monthWork Location: In person

Customer Success Manager

UptimeAI

<div>About UptimeAI:
UptimeAI is leading the way in predictive analytics and AI-driven solutions to optimize operational uptime and reduce downtime for industrial and enterprise clients. Our innovative platform harnesses cutting-edge data science to deliver actionable insights, ensuring maximum efficiency and reliability. UptimeAI uniquely combines Artificial Intelligence with Subject Matter Knowledge from 200+ years of cumulative experience to explain interrelations across upstream/downstream equipment, adapt to changes, identify problems, and give prescriptive diagnosis like a human expert would.
Recently receiving a funding round led by WestBridge Capital, UptimeAI is prime for global expansion
Role : Business Development Manager
Location: Cairo, Egypt (Remote)
Experience: 4+ years
Department: BDM<h3 class="jobSectionHeader">
Role Overview</h3>
As a Business Development Manager, you will lead efforts to drive growth by expanding our presence in the APAC and Middle East markets. This is a high-impact role, perfect for someone who thrives on building relationships with key stakeholders and closing enterprise deals. You&rsquo;ll lead a team of business development professionals and work closely with the sales and marketing teams to grow the business.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>Work on top of the pipeline funnel to build a strong and qualified pipeline for Sales team</li><li>Lead and execute GTM strategies to achieve company targets in the APAC and Middle East.</li><li>Identify and engage with potential clients through personalized outreach and relationship-building</li><li>Be the trusted first point of contact for the client within new or existing customers at various organizational levels</li><li>Develop various sales enablement content, such as presentations, case studies, and account plans, to empower the sales team with the tools needed to close deals.</li><li>Ask challenging questions to understand/identify problem areas</li><li>Work closely with the sales and marketing teams to ensure alignment on strategy and execution.</li><li>Develop a deep understanding of our product offerings to effectively position them to enterprise clients.</li><li>Report and track performance metrics to assess progress against goals</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>Minimum of 4 years of experience in inside sales or business development, with enterprise software sales or business development or inside sales.</li><li>Proven experience selling to APAC and Middle East enterprise clients.</li><li>Experience with CRM tools like Salesforce or Hubspot</li><li>Demonstrable experience of aligning with mid/upper-level management and technical users</li><li>Strong leadership skills and ability to deal with multiple internal stakeholders like Sales, Business Operations and Customer Success.</li><li>Excellent communication, interpersonal, and presentation skills.</li><li>A bachelor's degree in business or a related field (MBA) is preferred.</li><li>Ability to work independently, with strong problem-solving and decision-making abilities</li></ul><h3 class="jobSectionHeader">
Who You Are :</h3><ul><li>Proven experience selling to enterprise clients in the APAC and the Middle East.</li><li>Demonstrated capability to be the trusted advisor for the client within new or existing customers at various organizational levels</li><li>Highly motivated, agile, and willing to learn in a fast-paced environment.</li><li>Possess strong communication and negotiation skills, with the ability to connect with C-level executives and decision-makers.</li><li>We want to emphasize the problem solving, multi-tasking and executive mindshare winning aspect of this role. We are a fast-pace pre-IPO company that is revolutionizing our industry. We move fast and deal with ambiguity on a daily basis, so rolling up your sleeves and jumping in to help the business are key traits. Success here will rely just as much on your former career experience as it does your creativity, and grit</li><li>You are self-motivated, resilient, and can think strategically to adapt your approach based on client needs</li></ul><h3 class="jobSectionHeader">
Measures of Success :</h3><ul><li>Achieving monthly/quarterly/annual revenue targets through successful client acquisition.</li><li>Expansion of our enterprise client base in the APAC and Middle East.</li><li>Successful collaboration with relevant UptimeAI internal teams to create account specific strategies</li></ul>
Why to join UptimeAI:<ul><li>Impact Industry-Wide Change: Contribute to transformative solutions that significantly improve operational efficiency and reliability for global clients.</li><li>Collaborative and Growth-Oriented Environment: Join a talented, passionate team that values innovation, continuous learning, and professional growth.</li><li>Opportunities for Leadership and Innovation: Lead pioneering projects, influence product development, and shape the future of industrial AI solutions.</li></ul></div>

Business Development Manager

Time Express Parcels

Key Account Manager (KAM) &ndash; Logistics &amp; Supply ChainLocation: Dubai, UAE Company: Time Express Parcels Job Type: Full-TimeAbout Time Express ParcelsTime Express Parcels is a leading logistics and express delivery company providing reliable domestic and international courier, freight, and supply chain solutions. We are seeking a dynamic and customer-focused Key Account Manager (KAM) to manage strategic client relationships, drive revenue growth, and ensure operational excellence across our logistics network.Job SummaryAs a Key Account Manager, you will serve as the primary point of contact for our most valuable corporate clients. You will be responsible for managing end-to-end customer relationships, ensuring exceptional service delivery, resolving operational issues, and identifying opportunities to grow existing accounts.The ideal candidate combines strong commercial acumen with a deep understanding of logistics operations, enabling them to drive customer satisfaction, account retention, and business growth.Key ResponsibilitiesStrategic Account Management &amp; Business Growth<ul><li>Manage and develop relationships with key corporate accounts.</li><li>Drive customer retention and maintain long-term partnerships.</li><li>Identify opportunities for account expansion and cross-selling of logistics services.</li><li>Conduct regular business reviews and present performance reports to clients.</li><li>Negotiate service agreements, pricing structures, and contract renewals.</li><li>Develop account strategies to maximize revenue and profitability.</li></ul>Customer Service &amp; Issue Resolution<ul><li>Act as the primary escalation point for customer concerns and operational issues.</li><li>Resolve shipment delays, service failures, and customer complaints promptly.</li><li>Manage claims related to lost, damaged, or delayed shipments.</li><li>Conduct root cause analysis and implement corrective actions.</li><li>Maintain strong communication with clients during service disruptions.</li></ul>Operational Coordination &amp; Performance Management<ul><li>Collaborate with operations, dispatch, warehouse, and transportation teams to ensure service excellence.</li><li>Monitor delivery performance and ensure compliance with client-specific SLAs and KPIs.</li><li>Coordinate with fleet and driver teams to resolve delivery challenges.</li><li>Support route optimization and operational efficiency initiatives.</li><li>Conduct operational reviews and audits for high-priority accounts.</li></ul>Reporting &amp; Performance Analysis<ul><li>Track account performance metrics, revenue trends, and customer satisfaction levels.</li><li>Prepare weekly and monthly account performance reports.</li><li>Utilize CRM and logistics systems to maintain accurate customer records and activity logs.</li><li>Analyze data to identify opportunities for service improvement and business growth.</li></ul>RequirementsExperience<ul><li>3&ndash;5+ years of experience in Key Account Management, Business Development, Customer Success, or Logistics Operations.</li><li>Prior experience in Logistics, Express Courier, Freight Forwarding, Supply Chain, Sea Freight, or Air Freight is highly preferred.</li></ul>Skills &amp; Competencies<ul><li>Proven track record of managing key accounts and growing customer portfolios.</li><li>Strong negotiation, relationship management, and stakeholder engagement skills.</li><li>Solid understanding of logistics operations, transportation, last-mile delivery, and supply chain processes.</li><li>Experience handling customer escalations and operational problem-solving.</li><li>Proficiency in CRM systems (Salesforce or similar), Logistics Management Systems (LMS), and Microsoft Excel.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Strong analytical and decision-making abilities.</li><li>Ability to work in a fast-paced, customer-focused environment.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Career growth opportunities within a rapidly expanding logistics organization.</li><li>Exposure to major corporate accounts and strategic projects.</li><li>Collaborative and performance-driven work environment.</li><li>Professional development and training opportunities.</li></ul>Work Location: In person

Key Account Manager (KAM) – Logistics & Supply Chain

Printerpix

<div><div>Job Title: SEM Performance Executive</div><div>
Location: Dubai 
Employment Type: Full-Time 
Experience Level: Junior (0&ndash;2 years)</div><div> 

About the Company:</div><div>
We are at the cutting edge of applying advanced AI to transform marketing, moving beyond conventional analytics to building truly intelligent, autonomous systems. Our focus is on leveraging Agentic AI architectures, LLM API integrations, and innovative Model Context Protocol (MCP) to redefine how brands engage with their audience. If you thrive on building sophisticated, impactful marketing systems from the ground up and are passionate about the future of performance media, you&rsquo;ll find a home with us. We seek operators who are precise in their execution, recognizing that vague answers are red flags when developing groundbreaking growth solutions. 
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Role Summary:</div><div>
We are seeking a driven SEM Performance Executive to supercharge our paid search presence and drive e-commerce growth across our international markets. Based full-time in Dubai, you will work directly under our senior PPC leadership to execute, monitor, and optimize our Google Ads and Microsoft Ads strategies, directly contributing to our cross-continental revenue and ROAS targets. 
</div><div>
What You'll Build:</div><div>
You will assist in building and maintaining the high-velocity execution engine for our global paid search expansion. This includes:</div><ul><li>
Launching, structuring, and scaling multi-market Google Ads and Microsoft Ads campaigns across international territories, adapting structures for local search behavior and seasonal trends.</li><li>
Executing advanced optimization frameworks, including rigorous ad copy testing, strategic bid adjustments, and performance-driven landing page testing to lift conversion rates.</li><li>
Setting up data-driven growth loops by extracting raw performance data into Google Analytics 4 (GA4) dashboards to uncover actionable channel trends.</li><li>
Building competitive research baselines using tools like SEMrush and Ahrefs to identify gaps, negative keyword opportunities, and high-intent search terms.</li><li>
Implementing smart automation rules and standard account scripts within Google Ads to improve day-to-day campaign management efficiency.</li></ul><div></div><div> 
Your First 90 Days:</div><div>
We believe in rapid technical development and clear performance expectations. Here's what your initial journey will look like:</div><ul><li>
First 30 Days: You'll deeply immerse yourself in our e-commerce business model, localized product lines, and global SEM account architectures. You will shadow the PPC leadership team during daily data reviews, learn our internal attribution framework, and take over routine bidding and search term audits for a key product category.</li><li>
First 60 Days: You will take full operational ownership of paid search execution for an assigned international market, rolling out your first round of structured ad copy variations and landing page split tests.</li><li>
First 90 Days: You will manage the end-to-end daily execution of at least one core international territory&mdash;handling budget allocation, performance pacing, and localized reporting. You will present a quarterly performance review and scaling roadmap directly to marketing leadership.</li></ul><div></div><div> 
What We're Looking For:</div><ul><li>
Platform Experience: 0&ndash;2 years of hands-on experience actively managing and optimizing paid search campaigns within Google Ads and Microsoft Advertising, moving past basic setup into bid strategies and audience segmentation.</li><li>
Analytics Knowledge: Practical proficiency in Google Analytics 4 (GA4) to analyze user landing patterns, micro-conversions, and multi-channel attribution paths.</li><li>
Keyword &amp; Account Architecture: Proven ability to perform deep keyword research and build clean, scalable account structures (Search, Shopping, and asset groups) across high-volume product catalogs.</li><li>
Data Synthesis &amp; A/B Testing: A strong analytical mindset with the ability to look at performance numbers, form clear hypotheses, and run disciplined ad copy tests.</li><li>
Bias for Action: A proactive approach to problem-solving within a high-growth e-commerce environment. You spot performance anomalies and present data-backed solutions.</li></ul><div></div><div> 
Nice-to-Have:</div><ul><li>
Hands-on experience using Google Tag Manager (GTM) for verifying conversion actions and tracking pixels.</li><li>
Understanding of how paid search data aligns with broader SEO and paid social strategies.</li><li>
Experience navigating high-volume e-commerce seasonal demand (Q4 peaks, gifting holidays).</li><li>
Familiarity with looker studio or basic SQL for building custom performance reports.</li></ul><div></div><div> 
Why This Role:</div><div>
This isn't just an entry-level campaign management job; it's a direct launchpad for your career in performance marketing. You will work within a sophisticated, multi-market environment, receiving daily mentorship from seasoned international PPC architects. 
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You will see the immediate financial impact of your optimisations on global revenue streams. This role offers high visibility, unparalleled account exposure, and an aggressive pathway toward managing larger six-figure budgets and leading international scaling strategies within your first year. 
 
This is a role built for a hunter, not a passenger. The base salary reflects a junior entry point, but the earning potential does not. As you push Printerpix's SEM performance across Europe, the Middle East, and India, driving incremental revenue through precise bid management, competitive positioning, and our proprietary analytics infrastructure, your commission grows directly with the profit you generate. Performers who master the channel and leverage our technology to its full potential have a clear path to total annual earnings equivalent to $50,000 USD or more.</div><div>
If you are motivated by a salary ceiling, this is not the role for you. If you are motivated by what you can build and what that earns you, it is.</div></div>

SEM Performance Executive

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