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account director- sales

account handler

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  Account Handler &ndash; Health &amp; Benefits
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Regional Headquarters, Riyadh, Saudi Arabia
 </p>
 <p>
  <strong>
   Business Line:
  </strong>
  Health &amp; Benefits
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Aon is in the business of better decisions
  </strong>
 </p>
 <p>
  At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. Our Health &amp; Benefits team delivers innovative solutions and exceptional service to help our clients manage their employee health, risk, and wellbeing programs.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What the day will look like:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Manage and service an assigned portfolio of Health &amp; Benefits clients, ensuring all aspects of client servicing are delivered to the highest standard.
  </li>
  <li>
   Supervise and monitor Account Handlers to ensure deliverables are completed accurately and on time.
  </li>
  <li>
   Review and check all documentation, policies, and invoices prior to submission to clients, confirming sums insured, terms, and conditions agreed with underwriters.
  </li>
  <li>
   Sign off on &ldquo;Know Your Client&rdquo; documentation, basic policy review checklists, and new business acquisition forms, ensuring files comply with Aon&rsquo;s underwriting and compliance policies.
  </li>
  <li>
   Make regular client visits to support client retention and relationship-building strategies.
  </li>
  <li>
   Issue debit/credit notes and invoices to clients promptly and accurately.
  </li>
  <li>
   Monitor claims activity, proactively supporting the Claims Supervisor to ensure timely resolution and settlement.
  </li>
  <li>
   Participate in negotiations and support the Claims Supervisor on large and complex claims to achieve favorable outcomes for clients.
  </li>
  <li>
   Clearly explain policy exclusions, warranties, and special conditions to clients, ensuring thorough understanding and providing written documentation.
  </li>
  <li>
   Ensure Account Handlers set up all renewal, marketing, and new business files in compliance with Aon policy and procedures.
  </li>
  <li>
   Oversee the maintenance and accuracy of filing systems, ensuring all files are managed according to Aon&rsquo;s standards.
  </li>
  <li>
   Collaborate with the Account Manager and Claims Supervisor to deliver seamless client service and drive operational excellence.
  </li>
  <li>
   Maintain up-to-date knowledge of Health &amp; Benefits insurance products, regulatory requirements, and market developments in Saudi Arabia.
  </li>
  <li>
   Demonstrate commitment to Aon&rsquo;s values of integrity, respect, and continuous improvement.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements of the Role:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in insurance, Risk Management, or a related field.
  </li>
  <li>
   Minimum 5 years&rsquo; experience in insurance account handling, with at least 3 years in Health &amp; Benefits or employee benefits.
  </li>
  <li>
   IFCE certification is required.
  </li>
  <li>
   Ability to travel locally for client visits as required.
  </li>
  <li>
   Fluent in Arabic is required.
  </li>
  <li>
   English professional level is required.
  </li>
  <li>
   Proficiency in insurance administration systems, CRM platforms, and Microsoft Office, especially Excel is required.
  </li>
  <li>
   CII certificate (preferred).
  </li>
  <li>
   Strong technical knowledge of health insurance products, policy administration, claims management, and regulatory compliance (SAMA, CCHI).
  </li>
  <li>
   Excellent client servicing, relationship management, and communication skills.
  </li>
  <li>
   High attention to detail, organizational skills, and ability to manage multiple priorities.
  </li>
  <li>
   Strong leadership and team supervision abilities.
  </li>
  <li>
   Commitment to personal and professional development through continuous learning.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   KSA HR Statement
  </strong>
 </p>
 <p>
  All applications and employment will be processed in accordance with the labor laws and regulations of the Kingdom of Saudi Arabia. Employment contracts, compensation, benefits, and working hours will comply with Saudi labor law and internal company policies. Selected candidates will be required to provide all necessary documentation, including national ID and academic certificates, as per regulatory requirements. Aon supports the professional growth and development of Saudi talent and is committed to providing a positive, respectful, and compliant work environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   How we support our colleagues
  </strong>
 </p>
 <p>
  Our continuous learning culture inspires and equips you to learn, share, and grow, helping you achieve your fullest potential. At Aon, you are more connected, more relevant, and more valued. We foster an inclusive work environment that celebrates diverse perspectives and supports your wellbeing and career aspirations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Aon
  </strong>
 </p>
 <p>
  Aon plc (NYSE: AON) is a leading global professional services firm providing a broad range of risk, retirement, and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
 </p>
</div>


Account Handler

Hewlett Packard Enterprise | HPE

<div>Account Manager - Telco<p><br>
</p>This role has been designed as &lsquo;&rsquo;Onsite&rsquo; with an expectation that you will primarily work from an HPE office.<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Who We Are:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today&rsquo;s complex world. Our culture thrives on finding new and better ways to accelerate what&rsquo;s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><p><b>
Job Description:</b></p><p><br>
</p><p><b><i>Job Family Definition:</i></b></p><p>
Manages one or several larger accounts or acts as the account lead for a substantial part of a top account. Understands the customer&rsquo;s IT and business objectives, priorities, requirements and challenges, and adds value by implementing HPE&rsquo;s strategy. Drives business performance for all HPE BUs and manages the portfolio mix to optimize profitability of the account. Accountable for pipeline building; accountable for and supportive in deal closing and orchestrating the deal team. Builds and develops relevant customer relationship networks with key influencers and decision makers in IT and business. Develops and engages with the extended partner ecosystem to maximize HPE&rsquo;s presence in the account. Constantly develops information technology industry knowledge to position HPE&rsquo;s portfolio in the account. Orchestrates, engages, guides and provides feedback to the extended account team members. Acts as customer&rsquo;s advocate inside HPE. Plans for accounts to deliver results through the financial year and beyond.</p><p><b><i>
Management Level Definition:</i></b></p><p>
Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.</p><p></p><p><b><i>
Responsibilities:</i></b></p><ul><li>
Articulates a two-way connection between the customer's core KPIs, business priorities and initiatives, and the plan to support the customer with IT solutions. Influences the decision-making of customer executives through describing the value of HPE's solutions and their relevance to the customer's priorities. Positions HPE strategy and solutions in such a way that the customer sees that HPE is critically important to their business. When appropriate, understands the innovation agenda and digital journey of the customer, and provides input into them. Builds a business value framework for the customer.</li><li>
Builds and executes a plan to drive growth and profitability across HPE's portfolio, in a structured and recurring way. Drives growth in HPE's strategic value portfolio through positioning these solutions with the customer. Formulates and presents technology choices for the customer that will expand HPE's presence and margin in the account. Leverages HPE programs and tools (e.g. Executive Sponsors, BU deal support, and supply chain programs) to improve business performance. Contributes to internal reviews connected to deals and sales planning.</li><li>
Engages with the customer to identify opportunities. Translates customers' business challenges and goals into IT opportunities. Ensures a strong and rightsized pipeline funnel from the account team. Leads pipeline building activities for the account, involving account team members as appropriate. Identifies and develops opportunities for short and mid-term success. Proactively leads early engagements. Accountable for deal closure. Ensures ownership throughout the team for the deals in the pipeline. Drives deals to closure through a multi-disciplinary team, including partners.</li><li>
Develops and maintains a professional relationship network within the customer to maximize efficiency and effectiveness for HPE. Understands and leverages the underlying principles for the customer organization's functioning. Builds influential relationships with executives. Defines an effective engagement model with the customer's key influencers and decision makers.</li><li>
Develops and maintains a view of the partner landscape in the account. Develops partner relationships. Runs an active governance process for the partner network for the account. Works with the Partner Business Manager to assess and update the partner strategy for the account.</li><li>
Develops and updates expertise in IT technology. Engages as appropriate with the customer's CTO/CIO. Articulates relevant modern trends in IT and presents them to executives within the customer when appropriate. Describes HPE's portfolio and references its use in other customers.</li><li>
Builds, develops and leads the extended account team. Runs a governance with the extended team and empowers account team to engage on different levels within the account. Establishes a recurring process to provide feedback to the account team members and the relevant managers.</li><li>
Provides feedback into other HPE organizations and coordinates with other customer facing HPE organizations to improve the customer experience. Utilizes HPE tools and processes for customer advocacy. Leverages the existing tools, processes and resources to assure customer satisfaction and loyalty.</li><li>
Develops and executes a comprehensive account business plan for defined accounts. Manages the collective effort to build and maintain both strategic and tactical elements of the plan. Shares and aligns the plan with relevant stakeholders of the account.</li></ul><p></p><p><b><i>
Education and Experience:</i></b></p><ul><li>
University or Bachelor&rsquo;s Degree preferred, or equivalent experience. Engineering or technology education, advanced degree or MBA desired.</li><li>
Typically 6-10+ years account management experience.</li><li>
Experience in IT industry preferred. Experience working within an IT department and/or working within customers is a plus.</li><li>
Experience in vertical industry preferred.</li><li>
Experience in different sales roles is a plus.</li></ul><p></p><p><b><i>
Knowledge and Skills:</i></b></p><ul><li><b>
Drives Results</b>: Shows strong will to win, is persistent in face of obstacles and has a clear results orientation.</li><li><b>
Strategic Planning</b>: Able to skillfully articulate a vision for the future and a path to achieve it in an account business plan, aligned with the HPE strategy, direct leadership, and the HPE business units.</li><li><b>
Sales Execution</b>: Able to efficiently deliver on short term sales engagements and objectives.</li><li><b>
Continuous Learning</b>: Continuously and actively pursues own learning.</li><li><b>
IT Industry Acumen</b>: Builds and maintains thorough knowledge of cutting edge IT industry developments and technology trends with potential impacts to our customers.</li><li><b>
HPE Portfolio Knowledge</b>: Builds and continually updates a thorough understanding of HPE products, solutions, and service offerings - their value propositions, competitive differentiators, and benefits to our customers and our customers' customers.</li><li><b>
Team Leadership</b>: Skilled at leading teams (including dispersed and indirect team members) successfully through sales engagements in a complex matrix organization.</li><li><b>
Network/Relationship Building</b>: Skilled at creating strong professional relationships; understands and leverages the value of networks and collaboration.</li><li><b>
Two-way communication</b>: Able to listen actively to understand the perspectives of others, and to articulate value propositions, plans, and proposals in language relevant to the customer, partner or internal stakeholder.</li><li><b>
Influencing and Negotiating</b>: Understands and proficiently leverages influencing and negotiation techniques.</li><li><b>
Business Acumen</b>: Understands how different parts of a business interoperate to produce business outcomes and how actions impact company results. Has a thorough understanding of general business concepts and the economy. Able to understand financial reports and make relevant conclusions for planning. Similar principles apply to public sector organizations.</li><li><b>
Operational Excellence</b>: Able to show predictability and operational excellence both internally and externally.</li><li><b>
Integrity</b>: Acts with integrity throughout complex situations even if under pressure.</li><li><b>
Vertical/Industry Knowledge Preferred</b>: Understands the customer's industry landscape, enterprise architecture, and partner and influencer ecosystem, and is able to use this knowledge to build and advise the customer on its digital journey plan.</li><li><b>
Consulting</b>: Can synthesize a number of skills and relevant knowledge to guide the customer through a process of achieving business outcomes leveraging HPE's portfolio.</li></ul><p></p><p>
#Networking</p><p>
#Saudiarabia</p><p></p><div><div><div><div><div><div><div><p><b>
Additional Skills:</b></p></div></div></div></div></div></div></div>
Accountability, Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more}<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
What We Can Offer You:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>
Health &amp; Wellbeing</b></p><p>
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.</p><p></p><p><b>
Personal &amp; Professional Development</b></p><p>
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have &mdash; whether you want to become a knowledge expert in your field or apply your skills to another division.</p><p></p><p><b>
Unconditional Inclusion</b></p><p>
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Let's Stay Connected:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><p><b>Job:</b></p>
Sales<p><b>
Job Level:</b></p>
Expert<p><br>
</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.</b></p><p><br>
</p><p>HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.</p><p><br>
</p><p><b>No Fees Notice &amp; Recruitment Fraud Disclaimer</b></p><p></p><p><i><br>
It has come to HPE&rsquo;s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.</i></p><p></p><p><i><br>
Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment </i><i>agencies/vendors </i><b><i>will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. </i></b><i>The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.</i></p></div>

Account Manager - Telco

Reset HR Consulting

<p><b>Account Executive (SaaS/ CRM)</b></p><p>Location : Saudi Arabia (Remote)</p><p>For our promising client in <b>technology and business solutions</b>, we are seeking an <b>Account Executive. </b>The successful candidate will drive growth for existing customers via strategic relationship management.</p><p><b>The role is remote but requires residency in Saudi Arabia. </b></p><p><b>Key Responsibilities</b></p><ul><li>Act as a <b>trusted advisor</b> to customers, understanding their needs and providing guidance</li><li>Conduct regular <b>customer meetings</b> to maintain engagement and satisfaction</li><li><b>Analyze usage data</b> and workflows to recommend improvements</li><li>Identify <b>upsell and cross-sell opportunities</b> to drive account growth</li><li>Support <b>onboarding, training, and configuration</b> to increase adoption</li><li>Work closely with <b>Sales, Product, and Technical teams</b> to ensure a smooth customer experience</li></ul><p><b>Requirements</b></p><ul><li>Bachelor&rsquo;s degree</li><li><b>Fluent in English and Arabic .</b></li><li>Proven background in <b>Account Management or Customer Success, </b>preferably in SaaS/CRM</li><li>Experience with <b>HubSpot</b> or similar CRM systems</li><li>Strong <b>communication, stakeholder management, and problem-solving skills</b></li><li>Proactive and results-oriented mindset, with a strong track record of achieving KPIs</li><li>Familiarity with <b>customer success and growth metrics</b> (adoption rate, expansion revenue, NPS, etc.)</li></ul><p><i>Please note that only shortlisted candidates will be contacted.</i></p><p><i>Reset HR Consulting empowers organizations and individuals to thrive through deep expertise in talent, leadership, and culture. We partner with our clients to identify top talent, develop resilient leaders, and craft future-ready HR strategies, creating a lasting impact. Our services include recruitment solutions, executive search, leadership development, outplacement, employer branding, and HR projects. Headquartered in Istanbul, we serve clients across Turkey, Europe and the Middle East.</i></p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Account Executive (SaaS/CRM)

Exotel Techcom Pvt Ltd

<div><h2 class="jobSectionHeader"><b>About Us</b></h2>
<p>
Exotel is a leading provider of AI-powered customer engagement and communication solutions for enterprises. We enable businesses to transform how they connect with customers across omnichannel experiences&mdash;voice, messaging, agents, and AI-driven bots.</p>
<p>
With over 20 billion conversations annually and the trust of 7,000+ customers globally, Exotel serves enterprises across BFSI, Logistics, Consumer Durables, E-commerce, Healthcare, and Education.</p>
<p>
As customer expectations rise across the Middle East, enterprises face increasing pressure to drive revenue growth, optimize operational costs, and deliver superior customer experience (CX)&mdash;all while navigating regulatory and scale challenges.</p>
<p>
Exotel partners with organizations as a strategic AI transformation enabler, helping them achieve all three outcomes through secure, scalable, and enterprise-grade communication platforms.</p><h3 class="jobSectionHeader"><b><br>
</b></h3>
<h3 class="jobSectionHeader"><b>Position Overview</b></h3>
<p>
The Account Director &ndash; BFSI will be responsible for driving strategic growth across large and mid-market BFSI enterprises in Saudi Arabia. This role focuses on deep account ownership, consultative selling, and long-term relationship building with CXO and senior stakeholders.</p>
<p>
The ideal candidate brings strong domain understanding of BFSI, experience managing complex enterprise accounts, and the ability to position Exotel&rsquo;s solutions as business-critical platforms aligned to customer priorities such as CX, compliance, scalability, and digital transformation.</p>
<h3 class="jobSectionHeader"><b>
Key Responsibilities &amp; KRAs</b></h3>
<p>
Industry &amp; Domain Expertise</p>
<ul><li>Develop a strong understanding of the Saudi BFSI ecosystem, including banks, fintechs, insurers, and regulated financial institutions</li></ul>
<ul><li>Stay current on market trends, regulatory considerations, digital CX initiatives, and technology adoption in the region</li></ul>
<ul><li>Understand customer-facing business functions across the lifecycle (acquisition, servicing, collections, retention)</li></ul>
<p>
Solutioning &amp; Consultative Selling</p>
<p> Lead enterprise discovery and problem diagnosis for large BFSI accounts  Translate business challenges into AI-powered communication and CX solutions</p>
<ul><li>Demonstrate strong understanding of SaaS platforms, customer technology stacks, integrations, and managed services</li></ul>
<ul><li>Clearly articulate Exotel&rsquo;s value proposition to both business and technology stakeholders</li></ul>
<p>
Account Management &amp; Growth</p>
<ul><li>Own and grow strategic BFSI accounts, from opportunity identification to closure and expansion</li></ul>
<ul><li>Map customer organizations across CXOs, business leaders, IT, operations, and compliance teams</li></ul>
<ul><li>Partner closely with Customer Success teams to drive adoption, value realization, renewals, and upsell</li></ul>
<ul><li>Navigate enterprise decision-making, procurement cycles, and evaluation frameworks</li></ul>
<p>
Business &amp; Commercial Ownership</p>
<ul><li>Manage revenue, pipeline, and bookings in line with defined annual targets</li></ul>
<ul><li>Structure complex, high-value enterprise deals, including commercials, contracts, and negotiations</li></ul>
<ul><li>Apply value-based selling approaches, balancing short-term revenue with long-term account potential</li></ul>
<ul><li>Use data-driven insights alongside judgment to manage ambiguity and complexity</li></ul>
<p>
Stakeholder Management</p>
<p> Build strong relationships with CXOs and senior leaders across BFSI enterprises  Represent Exotel as a trusted, long-term technology partner</p>
<ul><li>Collaborate effectively with internal teams across Sales Engineering, Product, Legal, Finance, and Customer Success</li></ul>
<p>
Key Performance Indicators (KPIs)</p>
<p>
Industry Engagement</p>
<ul><li>Depth and quality of BFSI industry insights demonstrated</li></ul>
<ul><li>Successful CXO and senior stakeholder engagements</li></ul>
<p>
Solution Effectiveness</p>
<p> Alignment of Exotel solutions with customer business and technology needs  Successful solution deployments and expansions within BFSI accounts</p>
<p>
Account &amp; Revenue Growth</p>
<ul><li>Number and value of qualified opportunities</li></ul>
<ul><li>Revenue growth from new and existing accounts</li></ul>
<p>
Stakeholder Satisfaction</p>
<ul><li>Customer satisfaction and relationship strength</li></ul>
<ul><li>Internal stakeholder feedback on collaboration and execution</li></ul>
<p>
Business Outcomes</p>
<ul><li>Achievement of annual revenue and gross margin targets</li></ul>
<ul><li>Progress on leading indicators and cross-functional KPIs</li></ul>
<p>
Qualifications &amp; Skills</p>
<ul><li>Bachelor&rsquo;s degree in Engineering; MBA or Master&rsquo;s degree preferred</li></ul>
<ul><li>Proven experience in enterprise account management or business development within SaaS / technology</li></ul>
<ul><li>Strong analytical, problem-solving, and strategic thinking skills</li></ul>
<ul><li>Excellent communication, presentation, and negotiation abilities</li></ul>
<ul><li>Comfortable operating in high-stakes, CXO-led environments</li></ul>
<p> Experience working with CRM tools and data-driven sales processes  High resilience, ownership mindset, and execution focus.</p><br>
<p></p>
<p><b>
What We Are Looking For</b></p>
<ul><li>Large Account Expertise: Proven ability to navigate complex enterprise organizations and decision-making structures</li></ul>
<ul><li>Domain Depth: Strong BFSI understanding&mdash;business KPIs, CX priorities, regulatory environment, and tech ecosystem</li></ul>
<ul><li>Background: Experience with large enterprises or MNCs; comfortable operating in fast-growing, agile environments</li></ul>
<ul><li>Technology Acumen:</li></ul>
<ul><li>Ability to link technology to business outcomes</li></ul>
<ul><li>Understand customer deployments and integrations</li></ul>
<ul><li>Confidently articulate Exotel&rsquo;s value to technical stakeholders</li></ul>
<ul><li>Lead or support product demos when required</li></ul>
<ul><li>Commercial Strength: Experience structuring large, complex enterprise deals</li></ul>
<ul><li>Executive Presence: Gravitas, maturity, and adaptability to different senior stakeholder personas</li></ul></div>

Account Director - KSA

Global Resource Solutions

<div><p>Global Resource Solutions, Inc. (GRS) is seeking an enthusiastic, motivated and talented individual for the position as Primary COMSEC Manager and Alternate COMSEC Manager.</p><p><b>
Job Description:</b></p><p><b>
Summary:</b> Provide subject matter expertise to perform the following tasks: Account for, maintain, issue, and destroy COMSEC Material and Equipment in support of Secure Interoperability between the United States and Overseas entities. Managers will provide formal and informal training to component personnel on the operation of the prime equipment and system.</p><p><b>
Essential Duties &amp; Responsibilities:</b></p><ul><li>
Manage the U.S. /FMS COMSEC account. Perform duties related to the receipt, custody, issue/distribution, safeguarding, accounting, and when necessary, destruction of classified and non-classified U.S. Government provided COMSEC Type 1 cryptographic devices and keying material (KEYMAT) as well as all COMSEC equipment.</li><li>
Responsible for the maintenance of up-to-date records and the submission of all required accounting reports. Be thoroughly familiar with the procedures for handling COMSEC material.</li><li>
In fulfilling responsibilities, the COMSEC Manager will perform the following duties:</li><li>
Protect COMSEC material and limit access to individuals with a valid need-to-know and clearance.</li><li>
Keep informed of any new requirements or modifications to existing requirements to be serviced by the COMSEC Account</li><li>
Receive, receipt for, and ensure the safeguarding and accounting of all COMSEC material issued to the COMSEC Account.</li><li>
Maintain COMSEC accounting and related records as outlined in NSA/CSSPM 3-16, Security Doctrine 1 and NSTISSI 4000 series instructions, or the applicable regulations.</li><li>
Conduct an inventory semiannually and upon appointment of a new COMSEC Manager, by physically sighting all COMSEC material charged to the account and reconcile this inventory with the Central Office of Record (COR).</li><li>
The contractor must also successfully pass an annual audit performed by the lead U.S. Combatant Command (COCOM) COMSEC Manager or a designated representative.</li><li>
Perform routine destruction of COMSEC material when required or affect other disposition of material as directed by the Central Office of Record (COR) or Controlling Authority.</li><li>
Submit transfer, inventory, destruction, and possession reports when required.</li><li>
Inspect the implemented protective technologies upon initial receipt, during each inventory and prior to each use.</li><li>
Ensure the prompt and accurate entry of all amendments to COMSEC publications held by the account.</li><li>
Ensure physical inspections and required page checks are accomplished on all keying material and publications received, returned, transferred, destroyed, during change of Manager, and when posting amendments which include replacement pages to ensure completeness of each publication as specified in NSA/CSSPM 3-16, Security Doctrine 1 and NSTISSI 4000 series instructions, or applicable regulations.</li><li>
Ensure all accountable COMSEC material shipped outside of the account&rsquo;s organization is packaged and shipped as specified in NSA/CSSPM 3-16, Security Doctrine 1 and NSTISSI 4000 series instructions, or the applicable service regulations. Ensure all material received is inspected for evidence of tampering. If the COMSEC account is so large as to prevent the COMSEC Manager from personally checking security packaging and markings, performing page checks and posting amendments, these actions may be performed by properly cleared and authorized individuals, who have been properly instructed by the COMSEC Manager.</li><li>
Be aware at all times of the location of every item of accountable COMSEC material held by the account and the general purpose for which it is being used.</li><li>
Establish procedures to ensure strict control of all keying material operationally required when turned over from one shift to another or from one individual to another.</li><li>
Ensure appropriate COMSEC material is readily available to properly cleared and authorized individuals as required by duty. Managers must verify individuals are cleared to the level of the material being issued. Issue material to users by means of a hand receipt, and brief recipients of their responsibility for safeguarding the material until it is returned to the Manager, in accordance with NSA/CSSPM 3-16, Security Doctrine 1 and NSTISSI 4000 series instructions, or applicable regulations.</li><li>
Perform semi-annual security audits and coordinated periodic inspections of units that use and operate U.S. Government provided COMSEC material and equipment.</li><li>
Serve as liaison between the U.S. /FMS COMSEC account, Coalition COMSEC accounts, and U.S. Government organizations, agencies, and COMSEC accounts.</li></ul><p><b><br>
Requirements:</b></p><ul><li><b>
Must have a minimum of two </b>years&rsquo; experience<b> working abroad as a </b>COMSEC<b> Manager.</b></li><li><b>
Be a graduate of formal </b>COMSEC<b> training from an appropriate service (normally two weeks) prior to their assignment.</b></li><li><b>
Be a graduate of National Security Agency (</b>NSA<b>) </b>COMSEC<b> course</b><b>. Co</b><b>urses are required to manage the </b>COMSEC<b> Account.</b></li></ul><p><b>
Security</b> <b>Requirements:</b></p><ul><li>
Must have an active Secret Clearance or higher.</li><li><b>
Must be U.S. Citizens.</b></li><li><b>
Must have a valid passport.
</b></li><li><b>Must have never been convicted of a felony.</b></li><li><b>
Must be willing to submit to and pass a random drug screening.</b></li></ul><p><b>
Skills:</b></p><ul><li><b>
Be able to develop, prepare, and deliver </b><b>COMSEC</b><b> training to the Host Nation hand receipt/</b><b>COMSEC</b><b> responsible officers.</b></li><li><b>
Knowledge of the Defense Messaging Systems (</b><b>DMS</b><b>).</b></li><li><b>
Must have working knowledge and be able to troubleshoot secure telephone systems (i.e. Secure Terminal Equipment (STE) and </b>Sect&egrave;ra vIPer Universal Secure Phone<b>).</b></li><li><b>
Must have a strong background in Electronic Keying Management Systems (</b><b>EKMS</b><b>), Key Management Infrastructure (KMI) and/or have knowledge of Cards Solitaire &ndash; COMSEC Managers Handheld PC RUIO-11-RM028 or Intermediary Application (iApp) software.</b></li><li><b>
Must have strong background in downloading and transferring of electronic key; </b>using COMSEC device AN/PYQ-10A C (Simple Key Loader. As known as, SKL), and filling TrKeK.</li><li><b>
Must have strong background in </b><b>COMSEC</b><b> equipment such as </b>KIV-77 / KIV-78, SY-100 and KY-100M Secure Voice Modules, ARC-201d, ARC-231 Airborne Radios, SPS-250, PRC-117G, and SY-152A, using<b> </b><b>fill cables to load appropriate Red and Black key groups.</b></li><li>
Must be able to load Mode V Identify Friend or Foe (IFF) on various platforms, Embedded GPS/INS (EGI) Navigation System, and Global Positioning System Selective Availability Anti-Spoofing Module (GPS SAASM).</li><li><b>
Must be able to perform Over the Air Transmissions (</b><b>OTAT</b><b>).</b></li><li><b>
Must have computer skills in Microsoft Office products to include Outlook, Excel, PowerPoint, and Word. Must be able to load Mode IV Identify Friend or Foe (</b><b>IFF</b><b>) and Global Positioning System/Precise Position Service (GPS/PPS).</b></li><li><b>
Must have background in tactical data links.</b></li></ul><p></p><p><b><br>
Physical Requirements</b>: This position requires employees to be willing and able to: sit, bend, reach, stoop, squat, stand, and walk.</p><p><b>
Communication</b><b>:</b><b> </b>Excellent customer service via phone and face to face conversation, excellent written and oral command of English.</p><p>
GRS is an Equal Opportunity Employer. GRS will continue to abide by obligations under VEVRRA and Section 503 physical or mental disability, protected veteran status, or any other characteristics that are protected by law.</p></div>

Alternate COMSEC Manager

WebEngage

<div><div><b>About WebEngage:</b></div><div>
WebEngage is an enterprise-grade customer engagement and retention platform that helps global brands across industries such as e-commerce, fintech, travel, edtech, gaming, media, and consumer apps. and turn data into measurable revenue impact.</div><div>
Trusted by 800+ brands globally, we have strong presence in India, UAE, KSA, SEA, Europe and beyond.</div><div>
WebEngage powers intelligent, real-time engagement across the entire customer lifecycle.</div><ul><li>
We are built for scale.</li><li>
We are built for complexity.</li><li>
We are built for outcomes.</li></ul><div>
At our core, WebEngage is a full-stack retention operating system that combines:</div><ul><li>
A powerful Customer Data Platform (CDP)</li><li>
Real-time behavioral segmentation and intelligence</li><li>
Omnichannel journey orchestration</li><li>
AI-driven personalization and recommendations</li><li>
Deep analytics, experimentation, and revenue attribution</li><li>
WebEngage BLACK: our AI-native layer that brings Agentic capabilities to engagement.</li></ul><div>
Learn more about us at http://webengage.com</div><div></div><div><b><br>
Responsibilities:<br>
</b></div><div></div><br>
<ul><li>Manage top enterprise accounts and drive revenue
</li><li>Responsible for managing existing business and cross/up-sell in same account as well as group accounts (large enterprise clients/prospects) (Automation, Consumables, Custom Analytics, etc)
</li><li>Strategic account mapping at different levels to establish and nurture relationships with key stakeholders at the client side including CXOs
</li><li>Participate in and conduct Executive Business Reviews (EBRs)
</li><li>Analyse business potential, conceptualize and execute strategies to drive sales and achieve desired targets Implement processes to improve on the quality of deliverables and reduce turnaround time
</li><li>Responsible for conflict resolution and compliance on client deliverables and revenue
</li><li>Identification of client goals and representing their interest to internal teams
</li><li>Work closely with the project and CSM team in order to maintain a continuous knowledge of project/account status so as to identify potential issues and/or opportunities related to the project/account
</li><li>Proactively identify any risk in Enterprise accounts
</li><li>Help drive customer references and case studies, and increase speaker participation, etc.
</li>Provide strong account management to existing clients, offering support and keeping them abreast of new products and services that could be of value to their business<br>
<li>
</li></ul><div></div><br>
<div><b>Requirements:</b></div><ul><li>
4+ years of experience with at least 4 years relevant work experience in a customer-facing role (customer success or account management) in a SaaS setup
</li><li>Must Have - The candidate should be proficient in reading, writing and speaking Arabic
</li><li>Preferably a Masters degree in Business Administration
</li><li>Domain - Experience with analytics, data, databases or business intelligence preferred
</li><li>Go-Getter - Willing to go the extra mile with a strong work ethic; self-directed and resourceful
</li><li>Excellent Communication - You know what to say and more importantly, how to say it</li><li>
Experience in Digital Marketing products will be an added advantage</li></ul><div></div><div><b><br>
Life at WebEngage:
</b></div><ul><li>We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly &amp; quarterly town hall meetings.
</li><li>A highly inclusive work culture that promotes a relaxed, creative and productive environment.
</li>Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance<br>
<li>
</li></ul><div></div><br>
<div><b>Perks &amp; Benefits:
</b></div><ul><li>Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!)
</li>Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)<br>
<li>
</li></ul><div></div><br>
<div><b>Explore more here:
</b></div><ul><li>https://youtu.be/Y0HjfyMjUpg
</li><li>https://linkedin.com/company/webengage
</li><li>https://twitter.com/WebEngage?s=09<br>
</li></ul><div></div><br>
<div><b>Do you think you fit the bill? Come along, letʼs redefine the future of Marketing Automation!
</b></div><div>WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.</div></div>

Account Director- Sales

سواعد للتوظيف | Sawaid Recruitment

<div>
 <p>
  <strong>
   Job Description:
  </strong>
 </p>
 <p>
  The Account Manager will be responsible for maintaining and enhancing relationships with clients, ensuring their needs are met, and providing high-quality service. This role requires collaboration with internal teams and proactive management of client accounts
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Collaborate with internal departments to facilitate client needs.
  </li>
  <li>
   Resolve complaints and prevent issues related to client accounts.
  </li>
  <li>
   Build, maintain, and manage relationships with client stakeholders (HR team, Finance team, etc.).
  </li>
  <li>
   Provide regular updates, respond to inquiries, and address client concerns in a timely manner.
  </li>
  <li>
   Ensure client satisfaction at all times.
  </li>
  <li>
   Submit, maintain, and track CRM requests.
  </li>
  <li>
   Review client account activity reports
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in Business Administration or a related fie
  </li>
  <li>
   Minimum 1 year of experience in a similar role.
  </li>
  <li>
   Excellent English language skills.
  </li>
 </ul>
 <p>
 </p>
</div>


Account Manager

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