account manager - small business / employee benefits

account manager

account manager - ne houston Jobs in Houston

account manager - ne houston

account manager - power and renewables Jobs in Houston

account manager - power and renewables

account manager - small business / employee benefits Jobs in Houston

account manager - u.s. retail Jobs in Houston

account manager - u.s. retail

account manager power and renewables

Lockton Companies

<div><div><div><div><div><div>Working at Lockton
</div><p>At Lockton, we&rsquo;re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We&rsquo;re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, <b>you belong here.
</b></p></div><div></div><div><div><div>About the Position
</div></div><p>As we continue to build-out our U.S. Power &amp; Renewables team, Lockton Global Energy &amp; Power is seeking commercial insurance professionals with a passion for delivering exceptional service and an interest in helping clients grow and contribute to the energy transition and infrastructure buildout over the next decade
<br>
<br>
The Account Manager (Power &amp; Renewables) is a key contributor to the delivery and ongoing management of complex client relationships. This role is responsible for day to day account stewardship, supporting coverage strategy, renewals, and policy administration while partnering closely with Producers, Account Executives, carriers, and internal teams. The Account Manager brings strong organizational skills, industry knowledge, and a proactive service mindset to ensure accuracy, responsiveness, and a high quality client experience, while continuing to build the expertise and judgment required for increased ownership and responsibility.
</p></div><div>Secondary locations
<div>Dallas
</div></div><div><div><div>Business unit
</div><div>Texas Series
</div></div><div><div>Schedule
</div><div>Full-time
</div></div><div><div>Lockton Benefits Offerings
</div><div>Click Here
</div></div><div><div>Workplace
</div><div>Hybrid
</div></div></div><div></div><div><div><div>Your Responsibilities
</div></div><div><ul><li>Services designated book of business as relating to marketing, claims, and administration
</li><li>Responds to Client&rsquo;s inquiries, maintains documentation of communications, existing issues, and issue resolutions
</li><li>Supports implementation of new lines of coverage by setting up account in internal systems, collecting needed documentation, and reviewing plan details with Client and Carrier
</li><li>Gathers and compiles exposure information from the Client, including compiling loss-run schedules and client stratifications
</li><li>Requests and collects quotes (new and renewal) from carriers
</li><li>Audits quotes, binders, and endorsements and makes requests for changes as needed
</li><li>Processes audits and creates audit analysis for Client
</li><li>Receives policy, then updates and completes policy check to ensure completeness
</li><li>Updates specifications, application, and summary information to reflect changes during the year
</li><li>Monitors receipt of quotes from carriers once submitted and negotiated by more senior staff
</li><li>Binds coverage under direction of the Account Executive
</li><li>Informs Client of any and all changes that may affect insurance premiums or coverage
</li><li>Gathers and compiles information for new business opportunities
</li><li>Inputs Client information into data management system, ensuring accuracy and completeness
</li><li>Generates materials for Client presentations and meetings
</li><li>Creates and sends compliance communications as needed
</li><li>Issues and processes Client invoicing
</li><li>Engages with Producer and Accounting Department to appropriately determine action plan and assist in collection efforts or billing discrepancies
</li><li>Researches industry trends and governmental regulations
</li><li>Performs other responsibilities and duties as needed
</li></ul></div></div><div></div><div><div><div><div>Qualifications
</div></div><ul><li>Bachelor&rsquo;s Degree in Business Administration or related field and/or years of experience equivalent
</li><li>Typically three to seven years of Client services experience is required
</li><li>Able to work independently with minimal supervision, self-motivated, and proactively identifies tasks and follows through to completion without constant direction
</li><li>Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, Teams, and PowerPoint)
</li><li>Strong verbal and interpersonal communication skills required
</li><li>Understands industry trends and governmental regulations
</li><li>Ability to complete continuing education requirements as needed
</li><li>Ability to attend company, department, and team meetings as required, including industry training sessions
</li><li>Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
</li><li>Ability to efficiently organize work and manage time in order to meet deadlines
</li><li>Ability to travel by automobile and aircraft
</li><li>Ability to work outside of normal business hours as needed
</li><li>Legally able to work in the United States
<br>
</li></ul></div></div><div><div>Equal Opportunity Statement
</div><p>Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
</p><p>At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
</p></div><div><div><div>About Lockton
</div><p>Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what&rsquo;s right every day.
</p><p>At Lockton, we believe in the power of all people. You belong at Lockton.
</p></div><p></p><div><div>How We Will Support You
</div><p>At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
</p><p>We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.</p><p><br>
</p></div></div><div><div>No Agencies Please
</div><p>Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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</div></div><div></div><div><div><div><div>March 10, 2026
</div>Celebrating Our 2026...
<div>Our continued commitment to young professionals has once again earned us the 2026 Handshake Early Talent Award. This award recognizes our best‑in‑class recruiting strategies, authentic engagement, and dedication to early‑career talent. We are honored to be named one of the top organizations in the insurance industry. At Lockton, we support, recognize, and believe in the next generation of talent &mdash; and we&rsquo;re committed to developing young professionals who will shape the future of our industry. Create your own path We want you to build a career that&rsquo;s truly your own. That&rsquo;s why we offer strong talent development programs, support for certifications and designations, and growth opportunities that help you pursue a career aligned with your purpose and potential. A benefits package designed around you No matter where you are in your career, we offer benefits that support your financial, personal, and professional wellbeing, including a wellness program, mental health resources, a generous 401(k) match, and even pet insurance. Make an impact At Lockton, we take pride in our culture and our commitment to giving back. Our Associate Resource Groups help Associates connect, lead, and celebrate diverse perspectives while driving meaningful change. We also encourage Associates to support the causes that matter most to them through volunteering, donations, and community engagement. As a global company with strong local relationships, Lockton creates space for real‑world, client‑facing experiences. When you start your career here, we help you build a foundation that lasts. Explore your next step: connect with Lockton on Handshake and explore our website.
</div></div></div></div><div></div><div><div><div><div>February 3, 2026
</div>Making an impact: An...
<div>Fundaci&oacute;n Cuenta Conmigo is a nonprofit foundation created to support low-income families with a family member suffering from cancer in the Chilean public health system. Specifically, the foundation assists families navigating the process of their child&rsquo;s cancer treatment. This includes covering expenses and helping address needs that are not supported by the State or other non-governmental institutions. This organization is near and dear to Ana Wainer&rsquo;s heart. Her son, Dante&rsquo;s, close friend, Vicente, was diagnosed with pre-leukemia at age 9. After long and exhausting treatment, he underwent a bone marrow transplant. Unfortunately, it was not successful. Vicente later relapsed with Acute Myeloid Leukemia, &quot;a diagnosis that profoundly changed the lives of his family and of all of us who knew him and accompanied them throughout the process,&rdquo; Ana says. At age 11, after a long and courageous battle, Vincente passed away. &ldquo;Despite the deep sorrow, Vicente left us invaluable life lessons and opened our eyes to a reality that often remains invisible to much of society,&rdquo; Ana says. Shortly after his passing in March 2019, Vicente&rsquo;s parents founded Fundaci&oacute;n Cuenta Conmigo in 2020. Ana was a co-founder of the foundation and served as a volunteer member on the board of directors for three years. Through her role at Lockton, she coordinated activities between Lockton and the foundation as part of their Christmas initiatives since 2022. &ldquo;From the moment I introduced the foundation at Lockton, the company was very open to collaborating and the response was overwhelmingly positive,&rdquo; Ana says. &ldquo;When I invited my colleagues to participate as volunteers, everyone showed a genuine interest in helping in any way needed.&rdquo; Ana&rsquo;s love and dedication towards this foundation have been recognized by Lockton, earning her the Lockton Cares Community Impact Award for the Latin America region. This award celebrates Lockton Associates across the globe who go above and beyond to improve their communities through volunteering and philanthropy. Each recipient can direct a $25,000 donation to a charity of their choice, funded directly by the Lockton family. &ldquo;As first I was genuinely surprised to hear my name, followed by a deep sense of emotion, pride, and gratitude,&rdquo; Ana explains. The award funds were used to purchase a brand-new utility vehicle, which is now used to distribute the various donations the foundation receives and delivers to families undergoing treatment in public hospitals. Donations include food, Christmas gifts, medical supplies, orthopedic equipment, and other essential items as needs arise. Ana had to step down from her role on the board of directors, but this award represents the support she wished she could have continued providing. &ldquo;I feel like it is a kind of legacy that Lockton helped me leave for the foundation, for Vicente, and for his family,&rdquo; she says. As she becomes more familiar with Lockton culture, Ana says it was a pleasant surprise to see that the importance of culture is not something just written on paper, but something truly reflected in the company&rsquo;s commitment to charitable causes around the world. &ldquo;Lockton genuinely cares,&rdquo; Ana says. It&rsquo;s no secret how much this foundation means to Ana, and she will continue contributing and encourage more people show support in any way they can. Fundaci&oacute;n Cuenta Conmiga gave Ana an opportunity to discover an unfamiliar world&mdash;one that anyone could find themselves in one day. &ldquo;It taught me to value what I have,&rdquo; she says. &ldquo;To be more empathetic toward those going through difficult times.&quot;
</div></div></div></div><div></div><div><div><div><div>January 21, 2026
</div>Lockton recognized b...
<div>Lockton is proud to be named one of Glassdoor&rsquo;s 2026 Employees&rsquo; Choice Award winners, earning a Top 10 spot on the inaugural Consulting, Finance &amp; Insurance list and securing a place on the U.S. Large Best Places to Work list for the second year in a row. These awards come directly from the people who know us best: our Associates. Glassdoor, a global leader in workplace insights, bases its rankings solely on anonymous, voluntary employee feedback. There is no company-driven nomination or application process, just real reviews from current and former Associates over the past year. &ldquo;This recognition from Glassdoor is especially meaningful because it reflects the experiences and voices of our own people,&rdquo; said Martyn Worsley, Lockton&rsquo;s Chief People Officer. &ldquo;At Lockton, we&rsquo;ve created an environment where people are trusted, supported, and encouraged to grow - both professionally and personally. Our Associates shape our culture every day, and this recognition is a powerful reflection of the care, opportunity, and ownership mindset they experience here. We&rsquo;re building something special at Lockton, and recognition like this reinforces that we&rsquo;re on the right path.&rdquo; From career growth to meaningful work to the freedom to be yourself, our Associates continue to shape a culture that stands out. Here&rsquo;s what some Associates are saying about Lockton on Glassdoor: Excellence is at the core of their educational programs, client facing strategies and culture. It is the Mercedes Benz of global brokerage firms, and anyone fortunate enough to work with a great unit leader gains invaluable experience. Benefits, wellness program, and 401k match are competitive. Over 50 years of building a brand, a culture and a community. Well done, Lockton. -Kansas City, MO Associate Lockton is a great place to work! Family oriented, flexible schedule and great work life balance in my role. -Dallas, TX Associate Strong emphasis on employee well-being and work-life balance. Supportive team environment with approachable leadership. Beautiful office spaces and thoughtful amenities. Great benefits, including generous PTO and health coverage. Opportunity to take on diverse responsibilities and develop new skills. &ndash;Miami, FL Associate Great company with great people! Always feel empowered/supported and management consistently looking to give employees opportunity to move up. -Nashville, TN Associate When Lockton says it cares about their employees, they mean it, and they show it. Lots of pros for us to take advantage of. Management is incredible. My managers are always present, available, and attentive at all times. I feel heard, seen and appreciated. This is the best company I have ever worked for. -Hartford, CT Associate
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<div>At Lockton, we believe business success and community impact go hand in hand. Our annual Lockton Cares Community Impact Report showcases how Lockton Associates around the world are creating meaningful change through volunteering, charitable giving, and sustainability initiatives that strengthen the communities where we live and work. This commitment to giving back isn&rsquo;t just a program: it&rsquo;s part of our culture. From thousands of volunteer hours to global giving campaigns, Lockton empowers its people to make a difference. That&rsquo;s what sets us apart from our peers and makes Lockton a place where purpose and career growth thrive together. Why Lockton? Empowered people: We trust our Associates to lead, innovate, and give back. Global reach: Impact that spans continents and cultures. Caring culture: A privately held company focused on people, not shareholders. If you&rsquo;re looking for a career where you can grow professionally while making a positive impact, Lockton is the place for you. Explore the full Lockton Cares Community Impact Report.</div></div></div></div></div></div></div></div></div><div></div>

Account Manager - Power and Renewables

ENGIE

<div></div><div><div><div><div><div><div><div><b>What You Can Expect</b></div>
<div>
The Business Control Analyst II will support a broad range of business controlling and operational activities across ENGIE North America&rsquo;s utility-scale wind, solar, and storage portfolio within the Renewables Flex Power business unit. This role contributes to key processes across project development, construction, and asset operations, while ensuring financial and business operational data is accurately captured and communicated.</div><br>
<div></div>
<div>
In this role, you will support and help maintain budget control processes, assist with accounting reviews and issue resolution, contribute to SAP and Coupa project management controls, and participate in routine OpEx and CapEx reporting and analysis. You will work with corporate functions including Accounting, AP, Treasury, IT, FP&amp;A, Procurement, and AIFA to support effective business processes and help resolve operational issues.</div><br>
<div></div>
<div>
You will also work closely with cross‑functional teams in Project Development, Project Delivery, and Operations/Asset Management, providing analytical and operational support to managers, directors, and vice presidents across these groups. This role offers exposure to complex renewable energy projects and opportunities to further develop technical, analytical, and business partnering skills within a collaborative environment.</div><br>
<div></div>
<div><b>
What You Will Do</b></div>
<ul>
<li>Support the setup and maintenance of SAP WBS structures and project templates, ensuring accurate and timely data flow to budget owners and project teams across development, construction, and operating assets</li>
<li>Assist with analyzing and reporting project‑level and portfolio‑level CapEx and OpEx, ensuring data quality and accuracy, identifying cost misallocations, and coordinating with Accounting, AP, Procurement, and Treasury to help resolve discrepancies</li>
<li>Support budget maintenance activities in alignment with established investment and budgeting decisions, and assist in the development of cash‑flow forecasts to support effective budget and cash‑management planning</li>
<li>Partner with Project Development, Construction Managers, Project Controllers, and budget owners to support cost transitions, commitments tracking, Safe Harbor cost assignments, and ongoing budgeting, scheduling, and quality‑control activities</li>
<li>Help build, maintain, and enhance dashboards and reporting tools that integrate project and asset data to provide clear, data‑driven financial insights for stakeholders</li>
<li>Contribute input and feedback for enhancements to SAP and other enterprise systems, and assist with training, onboarding, and the rollout of new tools, systems, and processes</li>
<li>Support documentation and continuous improvement of budgeting, cost‑management, and project‑control processes, including developing guidance and training materials related to cost treatment and coding practices</li></ul><br>
<div></div>
<div><b>
What You&rsquo;ll Bring</b></div>
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Information Systems, Economics, Accounting/Finance or a related field with foundational exposure to financial reporting, data analysis, project management, and business process improvement</li>
<li>Minimum of two (2) years of experience in a similar analytical, operational, business control, or finance support role</li>
<li>Experience working with enterprise systems&mdash;preferably SAP and Coupa&mdash;with the ability to extract, analyze, and interpret financial and operational data</li>
<li>Ability to learn and adapt quickly to new systems and tools (SAP, SAC, Coupa, Ariba, Procore, Smartsheet)</li>
<li>Proficiency in Microsoft Office, including Power BI and advanced Excel functions (PivotTables, VLOOKUP/XLOOKUP)</li>
<li>Demonstrated attention to detail, analytical curiosity, and the ability to identify and investigate data anomalies, risks, or project‑related issues</li>
<li>Effective communicator and collaborator with the ability to work across multiple stakeholders, manage competing deadlines, operate independently within established processes, with moderate oversight, and support ENGIE&rsquo;s mission in a matrixed environment</li></ul><br>
<div></div>
<div><b>
Additional Details</b></div>
<ul>
<li>This role is eligible for our hybrid in-office work policy; this role is <b>NOT</b> eligible for remote work</li>
<li>Must be available to travel domestically up to 10% of the time and with the need for some overnight trips</li>
<li>Must be willing and able to comply with all ENGIE ethics and safety policies</li></ul><br>
<div></div>
<div><b>
Compensation</b></div>
<div><b>
Salary Range:</b> $77,100 &ndash; $118,220 USD annually</div><br>
<div>
</div><div>This represents the average expected pay range for a qualified candidate.</div><br>
<div>
</div><div>ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.</div><br>
<div>
</div><div>In addition to base pay, this position is eligible for a competitive bonus / incentive plan.</div><br>
<div></div>
<div>
Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.</div><br>
<div></div>
<div>
At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match. But that's not all &ndash; we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.</div><br>
<div></div>
<div><b>
Why ENGIE?</b></div>
<div>
ENGIE North America isn&rsquo;t just participating in the Zero-Carbon Transition, we&rsquo;re leading it! Join us as we develop energy that is renewable, efficient, and accessible to everyone.</div><br>
<div>
</div><div>At ENGIE, every talent has a role to play in the adventure of the century. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are.</div><br>
<div></div>
<div><b>
Join us and be part of the adventure!</b></div><br>
<div></div>
<div>
ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees. We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.</div><br>
<div></div>
<div>
If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.</div><br>
<div>
</div><div><b>We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.</b></div><br>
<div></div>
<div>
The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.</div><br>
<div></div>
<div>
#LI-DM1</div>
</div></div></div></div><div></div><div><div><div><div><b>Business Unit: </b>GBU Renewables &amp; Flexible Power
</div></div></div></div><div><div><div><div><b>Division: </b>R&amp;B NORTHAM
</div></div></div></div><div><div><div><div><b>Legal Entity: </b>ENGIE North America Inc.
</div></div></div></div><div><div><div><div><b>Professional Experience: </b>Skilled ( &gt;3 experience &lt;15 years)
</div></div></div></div><div><div><div><div><b>Education Level: </b>Bachelor's Degree
</div></div></div></div><div><div><div><div><b>Company Name: </b>ENGIE North America
</div></div></div></div><div><div><div><p>Why this matters to us</p>
<p>Our organisation is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We offer reasonable accommodations upon request for individuals with disabilities.</p></div></div></div></div></div>

Business Ops Analyst II Business Control Analyst II (Renewables Flex Power)

Kiewit

<div>
 <strong>
  Requisition ID:
 </strong>
 178972
 <br/>
 <br/>
 <strong>
  Job Level:
 </strong>
 Senior Level
 <br/>
 <br/>
 <strong>
  Home District/Group:
 </strong>
 Kiewit Power Engineering
 <br/>
 <br/>
 <strong>
  Department:
 </strong>
 Drafting &amp; Design
 <br/>
 <br/>
 <strong>
  Market:
 </strong>
 Power
 <br/>
 <br/>
 <strong>
  Employment Type:
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Position Overview
  <br/>
  <br/>
 </strong>
 Senior-level role supporting EPC project design work for power generation projects. Designer are responsible for developing detailed raceway designs including duct bank, embedded conduit and cable tray from concept to completion. Our staff leads and collaborates with Kiewit&rsquo;s construction teams to approach construction-drive engineering with a focus on safe, cost effective, and innovative designs that achieve client expectations and further Kiewit&rsquo;s legacy of excellence.
 <br/>
 <br/>
 <strong>
  District Overview
  <br/>
  <br/>
 </strong>
 Kiewit Engineering Group, Inc is a full-service consulting and engineering firm serving the infrastructure and engineering markets. Our combined staff of more than 1,300 engineers and design professionals have expertise that spans all major engineering disciplines to serve transportation, power, water/wastewater, mining, building, and oil, gas &amp; chemical markets. Backed by 130 years of construction experience, our construction-driven engineering focuses on constructability and safety in the earliest phases of projects to ensure on-time and on-budget project delivery.
 <br/>
 <br/>
 Our rapidly growing Power district, which includes structural, civil, piping, mechanical, process, process safety, electrical, instrument and control disciplines, is a multi-faceted division of Kiewit with best-in-class technical expertise focused on the EPC delivery model for power facilities. We offer a variety of engineering services, including owner's engineering, project development, detailed engineering and design, construction management and plant services. Our engineering teams bring power projects to life across North America in the following areas:
 <br/>
 <br/>
 <ul>
  <li>
   Gas-fired generation
  </li>
  <li>
   Power delivery
  </li>
  <li>
   Environmental retrofits
  </li>
  <li>
   Renewables and new technology
  </li>
  <li>
   Water/wastewater
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 We are a high performing team of engineers and designers that develop projects through the project life-cycle engaging exciting projects throughout North America. Our staff leads the power markets engineering process and collaborates with Kiewit&rsquo;s construction teams to approach construction-driven engineering with a focus on safe, cost-effective, and innovative designs that achieve client expectations and further Kiewit&rsquo;s legacy of excellence.
 <br/>
 <br/>
 <strong>
  Location
  <br/>
  <br/>
 </strong>
 This position can be based in any of the following office locations: Lenexa, KS; Lone Tree, CO; Houston, TX; Raleigh, NC; Phoenix/Tempe, AZ; New York City, NY; or Woodcliff Lake, NJ.
 <br/>
 <br/>
 For roles in Chattanooga, TN; Detroit, MI; or Richmond, VA, the position will start remotely and transition to a hybrid/in office arrangement once the new office is established.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Design duct bank, embedded conduit, cable tray, grounding and lighting systems from concept to completion utilizing engineering documents, sketches or vendor data
  </li>
  <li>
   Perform calculations to size and check allowable fill in conduits and cable tray systems according to NEC requirements
  </li>
  <li>
   Develops 3D models utilizing drawings, sketches, and design skills. Checks and navigates in the 3D models for interferences and constructability
  </li>
  <li>
   Routes electrical cables in a 3D environment to generate a cable schedule
  </li>
  <li>
   Model electrical components using vendor submittals and electrical designs
  </li>
  <li>
   Perform calculations to size pull boxes according to NEC requirements
  </li>
  <li>
   Utilize applicable engineering national and local codes
  </li>
  <li>
   Reports project progression updates and/or issues to project lead team
  </li>
  <li>
   Coordinates with project team by utilizing the Project Database: Request for Review Process, Holds List, ECN, Request for information from other disciplines, and all other applicable functions
  </li>
  <li>
   Gathers information needed to develop design and verify voltage separation requirements are met
  </li>
  <li>
   Analyze, inspect, and construct designs while adhering to electrical quality standards and department procedures
  </li>
  <li>
   Checks design for consistency, safety, operability, and maintenance requirements before submitting to checking
  </li>
  <li>
   Resolves checked drawings; prove and understand comments made
  </li>
  <li>
   Completes miscellaneous tasks to support project development
  </li>
  <li>
   Acts as a field resource to assist construction in field resolution on issues
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least 8 years&rsquo; experience in electrical design
  </li>
  <li>
   Power generation experience, preferred.
  </li>
  <li>
   Experience with underground designs from concept to completion
  </li>
  <li>
   Experience in cable tray, grounding and lighting from concept to completion
  </li>
  <li>
   Experience in SmartPlant 3D
  </li>
  <li>
   Experience in MicroStation or AutoCAD
  </li>
  <li>
   Must be able to conceptualize in a 3D environment.
  </li>
  <li>
   Ability to work in a growing, adaptive and multi-discipline team environment
  </li>
  <li>
   Ability to work independently with limited direction and oversight
  </li>
  <li>
   Strong written and verbal communication skills
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Working Conditions
  <br/>
  <br/>
 </strong>
 Other Requirements:
 <br/>
 <br/>
 <ul>
  <li>
   Regular, reliable attendance
  </li>
  <li>
   Work productively and meet deadlines timely
  </li>
  <li>
   Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment
  </li>
  <li>
   Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
  </li>
  <li>
   Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required.
  </li>
  <li>
   May work at various different locations and conditions may vary.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Base Compensation: $107,000/yr - $112,000/yr
 <br/>
 <br/>
 (Actual compensation is subject to variation due to such factors as education, experience, skillset, and/or location)
 <br/>
 <br/>
 This posting will be active from: 04/02/2026 - 07/01/2026
 <br/>
 <br/>
 We offer our fulltime staff employees a comprehensive benefits package that&rsquo;s among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.
 <br/>
 <br/>
 Equal Opportunity Employer, including disability and protected veteran status.
 <br/>
 <br/>
</div>


Senior Electrical Designer - Kiewit Power Engineering

<div>
 <strong>
  Requisition ID:
 </strong>
 180472
 <br/>
 <br/>
 <strong>
  Job Level:
 </strong>
 Senior Level
 <br/>
 <br/>
 <strong>
  Home District/Group:
 </strong>
 Kiewit Power Engineering
 <br/>
 <br/>
 <strong>
  Department:
 </strong>
 Design Engineering
 <br/>
 <br/>
 <strong>
  Market:
 </strong>
 Power
 <br/>
 <br/>
 <strong>
  Employment Type:
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Position Overview
  <br/>
  <br/>
 </strong>
 Are you a seasoned Mechanical Design Engineer, looking for a stable, and rewarding career supporting greenfield and brownfield power plant design? We are adding Senior Mechanical Engineers to our team, due to the surge in demand for Power across North America, due to a convergence of many factors that are reshaping the energy landscape like electrification, data center growth, increased cooling needs, decarbonization efforts, and alternative energy solutions. We are recognized as a leader for those power needs and standsout in the power generation sector due to our engineering, procurement, and construction (EPC) expertise, particularly in large-scale infrastructure projects. If you are looking for a lifelong career, growth opportunities and a diverse portfolio of work on large scale projects in Power, come work with us! Our Senior Mechanical Engineers perform detailed design of balance of plant systems and piping, for large utility scale power plants.
 <br/>
 <br/>
 At Kiewit, we believe in building more than just structures, we build relationships, strengthen communities and improve the world. With top notch health benefits, great time off, flexible work options, a wealth-building 401K plan and unbeatable growth opportunities - we are deeply invested in the future of our employees. Your future is here. Join us at Kiewit, where we go beyond engineering and construction to build the road to success! We cultivate a culture of excellence, innovation and teamwork, making it the most rewarding place to build your career.
 <br/>
 <br/>
 <strong>
  District Overview
  <br/>
  <br/>
 </strong>
 Kiewit Engineering Group, Inc is a full-service consulting and engineering firm serving the infrastructure and engineering markets. Our combined staff of more than 1,300 engineers and design professionals have expertise that spans all major engineering disciplines to serve transportation, power, water/wastewater, mining, building, and oil, gas &amp; chemical markets. Backed by 130 years of construction experience, our construction-driven engineering focuses on constructability and safety in the earliest phases of projects to ensure on-time and on-budget project delivery.
 <br/>
 <br/>
 Our rapidly growing Power district, which includes structural, civil, piping, mechanical, process, process safety, electrical, instrument and control disciplines, is a multi-faceted division of Kiewit with best-in-class technical expertise focused on the EPC delivery model for power facilities. We offer a variety of engineering services, including owner's engineering, project development, detailed engineering and design, construction management and plant services. Our engineering teams bring power projects to life across North America in the following areas:
 <br/>
 <br/>
 <ul>
  <li>
   Gas-fired generation
  </li>
  <li>
   Power delivery
  </li>
  <li>
   Environmental retrofits
  </li>
  <li>
   Renewables and new technology
  </li>
  <li>
   Water/wastewater
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 We are a high performing team of engineers and designers that develop projects through the project life-cycle engaging exciting projects throughout North America. Our staff leads the power markets engineering process and collaborates with Kiewit&rsquo;s construction teams to approach construction-driven engineering with a focus on safe, cost-effective, and innovative designs that achieve client expectations and further Kiewit&rsquo;s legacy of excellence.
 <br/>
 <br/>
 <strong>
  Location
  <br/>
  <br/>
 </strong>
 This position can be based in any of the following office locations: Lenexa, KS; Houston, TX; Raleigh, NC; or Phoenix/Tempe, AZ.
 <br/>
 <br/>
 For roles in Chattanooga, TN; Detroit, MI; or Richmond, VA, the position will start remotely and transition to a hybrid/in office arrangement once the new office is established.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Perform high complexity engineering designs including analysis, calculations, research, and equipment selection for EPC projects (from conceptual design through detailed design)
  </li>
  <li>
   Develop mechanical piping and instrument diagrams (P&amp;IDs) for power plant systems including steam cycles, boiler feed, condensate, water treatment, flue gas, hydrogen, fuel handling, heat transfer systems, and utility systems
  </li>
  <li>
   Prepare sizing calculations and specifications for major equipment including, but not limited to, boilers, condensers, cooling towers, tanks, blowers and pumps
  </li>
  <li>
   Prepare mechanical engineering designs, drawings, As-Builts, systems specifications, equipment lists, general arrangements, aux power demands, and process flow diagrams (PFDs) and procurement packages for equipment/components, technical bid evaluation from vendors, and vendor selection.
  </li>
  <li>
   Evaluate, select, and apply engineering techniques, procedures, industry codes and standards to projects
  </li>
  <li>
   Check design deliverables in accordance with industry codes and standards, contract requirements and company standards
  </li>
  <li>
   Prepare requisite mechanical documentation for construction
  </li>
  <li>
   Assist in the development of schedules, work assignments, and staffing requirements to ensure successful project completion
  </li>
  <li>
   Coordinate with other drafters, designers, and engineers and review work progress and results
  </li>
  <li>
   Provide technical mentoring and/or oversight to other more junior engineers
  </li>
  <li>
   Balance multiple engineering tasks concurrently
  </li>
  <li>
   Able to lead design projects or portions of design projects.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Mechanical Engineering (or similar degree program) from an ABET accredited four-year college or university program is required.
  </li>
  <li>
   At least 8 years&rsquo; experience in mechanical engineering design with Power generation applications, performing functions as outlined above is required, including experience providing the same deliverables as defined above.
  </li>
  <li>
   Has current PE license or in process of completing PE licensing process.
  </li>
  <li>
   Highly motivated, with a demonstrated passion for excellence and taking initiative; Must have experience and interest in leading others and projects.
  </li>
  <li>
   Strong work ethic, willing to do what it takes to get the job done right the first time
  </li>
  <li>
   Demonstrated commitment to ethics and integrity
  </li>
  <li>
   Passion for safety, with the ability to help us ensure that nobody gets hurt
  </li>
  <li>
   Strong interpersonal, written, and verbal communication skills
  </li>
  <li>
   Team player with the ability to work independently to meet deadlines, goals, and objectives
  </li>
  <li>
   Strong organization, time management, and attention to detail
  </li>
  <li>
   Able to travel in the US as required
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Working Conditions
  <br/>
  <br/>
 </strong>
 Other Requirements:
 <br/>
 <br/>
 <ul>
  <li>
   Regular, reliable attendance
  </li>
  <li>
   Work productively and meet deadlines timely
  </li>
  <li>
   Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment.
  </li>
  <li>
   Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
  </li>
  <li>
   Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required.
  </li>
  <li>
   May work at various different locations and conditions may vary.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 We offer our fulltime staff employees a comprehensive benefits package that&rsquo;s among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.
 <br/>
 <br/>
 Equal Opportunity Employer, including disability and protected veteran status.
 <br/>
 <br/>
</div>


Senior Mechanical Engineer - Kiewit Power Engineering

Fluor Corp.

<div><p>At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you&rsquo;re invited to apply for this role.</p><div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2>
</div><div><p>
Our purpose is to build a better world, a mission that resonates with our ambition and serves as the foundation of our organizational culture. At Fluor, we design and construct the world&rsquo;s most challenging projects. We provide professional and technical solutions that deliver safe, well-executed, capital-efficient engineering, procurement, and construction (EPC) projects to clients worldwide. This role will be part of the most rapidly growing segment within Fluor, one that spearheads transformative projects in the nuclear power industry.</p><p></p><p><br>
The Commercial Strategies Lead provides leadership in developing and driving supply chain commercial strategies that influence capital cost, execution risk, and overall business outcomes for projects and pursuits, with a primary focus on nuclear projects. While the role has a primary focus on nuclear projects, candidates with experience in similar complex EPC environments, capital‑intensive industries are strongly encouraged. This role partners with project leadership, category management, and global sourcing teams to shape sourcing and risk mitigation strategies across the full project lifecycle.</p><p></p><p><b><br>
Principal Job Duties &amp; Responsibilities
</b></p><ul><li>Lead the development and execution of supply chain commercial strategies for nuclear capital projects</li><li>
Serve as a trusted commercial advisor to project, proposal, and functional leadership</li><li>
Provide commercial strategy leadership for projects involving specialty process equipment, packaged manufacturing systems, automation‑heavy equipment, clean utilities, bulk commodities, and balance‑of‑plant scope</li><li>
Analyze commodity, industry, and supplier market trends and translate insights into actionable strategies</li><li>
Partner with Global Category Managers to define sourcing and bidder list strategies for critical equipment and materials</li><li>
Provide oversight of estimating assumptions, benchmarks, and market intelligence to support capital cost development</li><li>
Collaborate closely with a centralized, globally distributed sourcing team across time zones</li><li>
Apply Fluor commercial risk management frameworks and advise on lump sum and reimbursable execution strategies</li><li>
Define negotiation, purchase order, and risk mitigation strategies aligned with prime contract requirements</li><li>
Mentor and guide Commercial Strategies Specialists and support knowledge transfer across the SCCS organization</li><li>
Present commercial strategies and recommendations to senior leadership and clients as required</li><li>
May need to travel to attend to business related matters</li><li>
Other duties as assigned</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Basic Job Requirements</b></h2>
</div><div><ul><li>Accredited four (4) year degree or global equivalent in applicable field of study and eight (8) years&rsquo; of work-related experience or a combination of education and directly related experience equal to twelve (12) years&rsquo; if non-degreed; some locations may have additional or different qualifications in order to comply with local requirements</li><li>
Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors</li><li>
Job related technical knowledge necessary to complete the job</li><li>
Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines</li><li>
Ability to attend to detail and work in a time-conscious and time-effective manner</li><li>
Must be a U.S. Citizen</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Other Job Requirements</b></h2>
</div></div><div></div><div><div><h2 class="jobSectionHeader"><b>Preferred Qualifications</b></h2>
</div><div><ul><li>Bachelor&rsquo;s degree in Supply Chain, Engineering, Business, or related field</li><li>
10+ years of progressively responsible experience in supply chain, commercial strategy, procurement, or project delivery roles</li><li>
Experience supporting nuclear projects or large complex capital projects, such as oil &amp; Gas (upstream, downstream, LNG), petrochemicals and chemicals, power generation (thermal, combined cycle, renewables with heavy EPC scope), or mining &amp; metals</li><li>
Strong understanding of supply chain commercial strategies, market intelligence, and risk management</li><li>
Proven ability to influence cross-functional teams and senior leadership</li><li>
Strong analytical, communication, and presentation skills</li><li>
Proficiency in Excel spread sheets</li></ul></div></div></div><p>
We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.</p><p>
Benefits Statement: Fluor is proud to offer a comprehensive benefits package designed to promote employee health, wellness, and financial security. Our offerings include medical, dental and vision plans, EAP, disability coverage, life insurance, AD&amp;D, voluntary benefit plans, 401(k) with a company match, paid time off (personal, bereavement, sick, holidays) for salaried employees, paid sick leave per state requirement for craft employees, parental leave, and training and development courses.</p><p>
Market Rate Statement: The market rate for the role is typically at the mid-point of the salary range; however, variations in final salary are determined by additional factors such as the candidate&rsquo;s qualifications, relevant years of experience, geographic location, internal pay equity, and prevailing market conditions for the specific role.</p><p>
Notice to Candidates: Background checks are carried out as part of any conditional offer made, including (but not limited to &amp; role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.</p><p>
To be Considered Candidates: Must be authorized to work in the country where the position is located.</p><p>
Salary Range: $92,000.00 - $171,000.00</p></div>

Commercial Strategies Lead - Nuclear

AVI-SPL

<div>Description:
<div><b>
WHO WE ARE</b></div><div></div><div><br>
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.</div><div></div><div><br>
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.</div><div></div><div><b><br>
WHAT YOU&rsquo;LL DO</b></div><div></div><div><br>
The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication. The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.</div><div></div><div><b><br>
Day-To-Day Responsibilities:</b></div><ul><li>
Perform installation tasks and client training as noted in job summary based on project scope and directives</li><li>
Demonstrate job site leadership and oversee Level 1 Technicians quality of work</li><li>
Read and interpret project system schematics and architectural/construction blueprints</li><li>
Use hand and power tools to solder and crimp connectors along with various other AV systems installation related task</li><li>
Test point to point cabling and functionality of systems</li><li>
Track, manage and secure all associated equipment and tools on jobsite</li><li>
Work with office staff to initiate return material authorizations as needed</li><li>
Communicate daily job site status to the Project Manager</li><li>
Act as customer liaison on site per project scope and directives - direct on-site change requests to Project Manager for confirmation and final direction</li><li>
Communicate and coordinate with other trades on site</li><li>
Travel to various job sites required</li><li>
Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.</li></ul><div></div><div><b><br>
Items to Consider:</b></div><br>
<div></div><ul><li>
AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.</li><li>
This position will generally work on customer sites and may deal with a construction site type of work environment.</li></ul><div></div><div><b><br>
WHAT WE&rsquo;RE LOOKING FOR</b></div><div></div><div><b><br>
Must-Haves:</b></div><br>
<div></div><ul><li>
Strong communication and interpersonal skills for interacting with clients, colleagues, and vendors; with the ability to explain technical concepts clearly and concisely, focused on customer success and satisfaction.</li><li>
Intermediate understanding of audio-visual systems, including projectors, screens, speakers, microphones, video conferencing equipment, digital signage, and control systems.</li><li>
Intermediate proficiency in installing, terminating, and troubleshooting low-voltage cabling (e.g., HDMI, CAT5e/6, fiber optic), and experience with conduit runs, cable trays, and other wiring methods.</li><li>
Intermediate ability to diagnose and resolve technical issues with audiovisual equipment and systems.</li><li>
Intermediate understanding of network infrastructure and how it integrates with audiovisual systems (e.g., IP-based systems, streaming, cloud-based services). Ability to lead site teams on small projects.</li><li>
Ability to lead site teams on small projects.</li><li>
Ability to use hand and power tools in a safe and efficient manner.</li><li>
Ability to work and think independently to meet deadlines.</li><li>
Intermediate knowledge and use of specific test equipment for required applications.</li><li>
Intermediate knowledge and application of industry installation safety codes and standards.</li><li>
Ability to advise Project Manager on installation related concepts affecting project planning, scheduling, and budgeting.</li><li>
Ability to advise Project Engineer in developing solutions to complex technical issues.</li><li>
Ability to assist Programmer in loading and testing code on site.</li><li>
Valid Driver&rsquo;s License and a Motor Vehicle Record that meets AVI-SPL Driving Privileges standards</li><li>
Minimum of 2 - 4 years of audiovisual installation experience required</li><li>
Minimum of a High School Diploma or equivalent required.</li></ul><div></div><div><b><br>
Nice-To-Haves:</b></div><br>
<div></div><ul><li>
Formal education in Audio Visual, Electronics or related field preferred</li><li>
External Training:<ul><li>
Valid and current AVIXA CTS General Certification preferred</li><li>
Specific industry specific and manufacturer training / certifications to meet AVI-SPL skill/ability requirements</li><li>
OSHA 30-Hour Construction Course</li><li>
Ability to obtain formal approved clearances (Government or system specific) may be required</li></ul></li></ul><div></div><div><b><br>
WHY YOU&rsquo;LL LIKE WORKING HERE</b></div><br>
<div></div><ul><li>
Medical benefits, including vision and dental</li><li>
Paid holidays and PTO</li><li>
Enjoyable and dynamic company culture</li><li>
Training and professional development opportunities</li></ul><div></div><div><b><br>
MORE ABOUT US</b></div><div></div><div><br>
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.</div></div><p></p>

Installation Technician II

Sungrow

<div>
 <p>
  IT Support Technician The Company: Sungrow Power Supply Co., Ltd. (Stock code: 300274) is a globally recognized renewable energy company, specializing in R&amp;D, manufacturing, and services for solar, wind, energy storage, hydrogen, and electric vehicle solutions. Established in 1997, Sungrow is known for its innovative photovoltaic inverters, wind converters, EV chargers, energy storage systems, and hydrogen production technologies. Its products are sold in over 180 countries, with a cumulative installed capacity exceeding 740 GW by the end of 2024. Sungrow has contributed to national standards and holds numerous core technologies. With multiple industry awards and advanced R&amp;D centers, it ranks among the global leaders in clean energy. Guided by its mission &ldquo;Clean power for all,&rdquo; Sungrow continues to drive innovation and global sustainability.
 </p>
 <p>
  <br/>
 </p>
 <p>
  IT Support Technician:
 </p>
 <p>
  The IT Support Technician serves as the first point of contact for employees needing technical assistance at Sungrow USA&rsquo;s Houston office. This role provides Tier 1 and Tier 2 support, resolving basic IT issues, managing support tickets in ServiceNow, and troubleshooting hardware and software problems. Responsibilities include onboarding and offboarding employees, ensuring seamless access to the tools and systems required for their roles. The IT Support Technician directly impacts employee productivity and satisfaction by delivering prompt and effective IT support. The position offers opportunities to solve a variety of technical challenges, contribute to process improvements, and help shape the overall employee experience at Sungrow USA. Support is also provided to senior IT team members by helping manage their workload, coordinating documentation, and escalating complex issues as needed.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is an on-site position, requiring regular work at the Sungrow USA corporate office in Houston for approximately 80 to 100 percent of scheduled time. Employees must live within a reasonable commuting distance of the office, using personal judgment regarding commute time and cost.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Essential Duties and Responsibilities: &bull; Serve as the first point of contact for IT support requests via ticketing system, chat, phone, and email. &bull; Provide Tier 1 and Tier 2 technical support for Sungrow USA, including desktops, laptops, mobile devices, printers, and other IT equipment. &bull; Diagnose, troubleshoot, and resolve hardware and software issues promptly. &bull; Manage support tickets in ServiceNow, including ticket intake, assignment, escalation, and closure. &bull; Monitor and prioritize incoming service requests, ensuring timely and accurate IT support. &bull; Conduct onboarding and offboarding activities for employees, including account setup and access management. &bull; Maintain and update IT documentation, escalation paths, knowledge base articles, and SOPs. &bull; Track and report on service level agreements (SLAs), ticket volume, and resolution metrics. &bull; Maintain hardware and software inventory, licensing, and asset records. &bull; Manage Service Catalog items and ensure CMDB accuracy. &bull; Support and maintain user account information, access privileges, and security groups. &bull; Assist with ServiceNow platform optimization and stay current with new features. &bull; Contribute to the development and implementation of IT policies, procedures, and best practices. &bull; Deliver user training and IT communications. &bull; Support ISO 27001 and SOC 2 compliance initiatives and assist with audits. &bull; Drive process improvements and automation, implementing ITIL-aligned best practices. &bull; Collaborate with engineers and other technical staff to resolve systemic issues and streamline workflows. &bull; Recommend improvements to IT service delivery and support process enhancements. &bull; Assist with IT projects and system upgrades as needed. &bull; Maintain positive relationships with staff and vendors. &bull; Escalate complex technical issues to senior IT staff when necessary. &bull; Perform other related duties as assigned.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Minimum Requirements: &bull; 1+ years of IT support or service desk experience &bull; Proficient in Windows OS, Microsoft 365, and common business applications &bull; Experience with ServiceNow or similar ITSM/ticketing platforms. &bull; Familiar with troubleshooting hardware for computers, mobile devices, printers, and barcode scanners &bull; Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN). &bull; Experience with user account management in Active Directory, Entra ID, Okta, or similar systems. &bull; Excellent communication and interpersonal skills. &bull; Ability to work under pressure and handle complex technical issues.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Education or Desired License and Certificates: &bull; Associate&rsquo;s or Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field, or equivalent work experience. &bull; Relevant IT certifications preferred: CompTIA A+, Network+ Microsoft 365 Certified: Endpoint Admin, ITIL 4 Foundation
 </p>
 <p>
  <br/>
 </p>
 <p>
  Additional certifications in ServiceNow, Microsoft 365, or other enterprise platforms are a plus Willingness to pursue ongoing professional development and certification as required by the role Competencies &bull; Customer Service &amp; Technical Support &bull; Incident &amp; Problem Management &bull; Hardware &amp; Software Troubleshooting &bull; Strong verbal and written communication skills; ability to adapt messaging for different audiences &bull; Proactive problem-solving approach and a collaborative mindset
 </p>
 <p>
  <br/>
 </p>
 <p>
  Travel 1%-10% as needed
 </p>
 <p>
  Work Location and Status: &bull; Full time, onsite at Sungrow USA office in Houston &bull; No visa sponsorship Compensation: &bull; Compensation commensurate with experience &bull; Competitive salary and annual bonus eligibility &bull; Comprehensive benefits package including health, dental, vision, and retirement plans &bull; Strong personal and company growth opportunities
 </p>
 <p>
  <br/>
 </p>
 <p>
  Sungrow is an equal opportunity employer.
 </p>
 <p>
 </p>
</div>


Information Technology Support Technician

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