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accounting clerk - liability claims

accounting manager

accounts payable analyst

DFS Group

<p></p><div><div><div><div><div><p>The Accounts Payable Analyst / Junior Accountant will support the local accounting and finance function through the coordination, processing, reconciliation, and organization of non-trade accounts payable and related accounting activities.</p>
<p>
This role will serve as an important operational finance support position interfacing with multiple departments, vendors, and the corporate treasury/accounting teams. The position offers strong long-term development potential into broader accounting responsibilities.</p>
<p>
The role reports directly to the Financial Controller / Accounting Director.</p><br>
<p></p>
<p></p>
<p><b>Core Responsibilities</b></p><br>
<p></p>
<p><b>
Accounts Payable Processing</b></p>
<ul>
<li>Receive, organize, review, and process non-trade vendor invoices and payment requests</li>
<li>Validate supporting documentation, approvals, coding, and expense classifications</li>
<li>Coordinate invoice entry and reconciliation within ERP systems</li>
<li>Match invoices, purchase orders, and receiving documentation where applicable</li></ul><br>
<p></p>
<p><b>
Vendor &amp; Payment Coordination</b></p>
<ul>
<li>Coordinate with HQ treasury and banking teams regarding payment processing</li>
<li>Support vendor communication regarding invoice status and documentation requests</li>
<li>Maintain organized AP records and supporting files</li></ul><br>
<p></p>
<p><b>
Accounting &amp; Administrative Support</b></p>
<ul>
<li>Assist with accrual tracking and expense reconciliations</li>
<li>Support month-end close processes and accounting schedules</li>
<li>Assist with data entry, reconciliations, and accounting documentation</li>
<li>Provide support for audits and internal reviews</li></ul><br>
<p></p>
<p><b>
Cross-Functional Coordination</b></p>
<ul>
<li>Interface with Operations, Warehouse, Facilities, HR, and other departments regarding payment requests and supporting documentation</li>
<li>Help maintain consistency and discipline in AP workflows and approvals</li></ul><br>
<p></p>
<p></p>
<p><b>Preferred Candidate Profile</b></p>
<ul>
<li>Strong organizational and administrative accounting skills</li>
<li>Comfortable working in fast-paced operational environments</li>
<li>Detail-oriented and process-focused</li>
<li>Motivated to grow into broader accounting responsibilities over time</li></ul><br>
<p></p>
<p></p>
<p><b>Technical Experience</b></p>
<p>
Preferred experience with:</p>
<ul>
<li>ERP systems such as SAP Business One</li>
<li>Accounts payable processing</li>
<li>Microsoft Excel</li>
<li>Invoice reconciliation and expense coding</li></ul><br>
<p></p>
<p></p>
<p><b>Qualifications</b></p>
<ul>
<li>Associate&rsquo;s or Bachelor&rsquo;s degree in Accounting, Finance, or related field preferred</li>
<li>1&ndash;3+ years of AP, bookkeeping, or junior accounting experience preferred</li>
<li>Retail, logistics, warehouse, or operational environment experience is a plus</li>
<li>English fluency required</li></ul><br>
<p></p>
<p></p>
<p><b>Ideal Work Style</b></p>
<ul>
<li>Highly organized and responsive</li>
<li>Strong attention to detail</li>
<li>Positive and team-oriented</li>
<li>Eager to learn and develop professionally</li>
<li>Comfortable managing recurring operational workflows</li></ul><br>
<p></p>
<p><b>
Benefits</b></p><br>
<p></p>
<ul>
<li>Day One Health Benefits</li>
<li>401k Plan Contributions</li>
<li>Paid Time Off</li>
<li>Paid Holidays</li>
<li>Parking Reimbursement</li>
<li>Employee Discounts</li></ul><br>
<p></p>
<p><b>
Compensation</b></p><br>
<p></p>
<p>
The salary range for this position is <b>$65,000-$75,000</b>. Placement within this range will be based on experience, qualifications, and internal equity. This role is eligible for an annual bonus program.</p>
</div></div></div></div><div><div><p>DFS is an equal opportunity employer. It is the Company&rsquo;s policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.</p></div></div></div><p></p>

Accounts Payable Analyst

Caliber Collision

<div><p><b>Service Center</b></p>
Beverly Hills<p><b>
JOB SUMMARY</b></p><p></p><p><b>
Caliber Collision</b> has an immediate job opening for an <b>Office Administrator </b>to perform all-purpose duties, which may include, but not limited to assisting with providing the front office teammates with the necessary tools, training and information to effectively perform their job, providing accurate and timely payroll and HR-related administration and recordkeeping for all center associates, maintain Accounts Receivables, Accounts Payable accounts and Cash Handling procedures to company standards, and provide a world class customer experience to all customers by ensuring center&rsquo;s consistent application of all Caliber Standard Operating Procedure&rsquo;s through ongoing training and monitoring.</p><p></p><p><b>
OUR OFFICE ADMINISTRATOR FOR THIS POSITION CAN MAKE UP TO:
</b></p><ul><li>$22.00 - $26.00 per hour</li></ul><p></p><p><b>
BENEFITS OF JOINING THE CALIBER FAMILY</b></p><ul><li><b>
Benefits from day one:</b> Immediately eligible for medical, dental and vision</li><li><b>
Industry Comparable Pay</b> &ndash; Paid weekly and eligible for overtime</li><li><b>
Paid Vacation &amp; Holidays</b> &ndash; Can begin accruing day 1</li><li><b>
Career growth opportunities</b> &ndash; we promote from within!</li><li><b>
A career for life:</b> You&rsquo;ll gain hands-on experience within a production shop.</li></ul><p></p><p><b>
REQUIREMENTS:
</b></p><ul><li>2+ years of experience within a customer facing environment</li><li>
1+ years of experience with Accounts Payable, Accounts Receivable and Payroll (Preferred)</li><li>
Must have a valid driver&rsquo;s license and be eligible for coverage under our company insurance policy</li></ul><p></p><p><b>
ABILITES/SKILLS/KNOWLEDGE
</b></p><ul><li>Effective verbal and written communication skills</li><li>
Ability to navigate multiple software systems, i.e., Microsoft Office Suite</li><li>
Work through competing priorities and adapt easily to a fast-paced environment</li><li>
Ability to provide personable, friendly customer service to internal and external customers</li></ul><p></p><p>
Caliber is an Equal Opportunity Employer</p><div><p>
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.</p></div><div><p><br>
</p></div><p><b>Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.</b></p><p></p><p><b>
Must be eligible to work in the U.S. with no restrictions.</b></p></div>

Office Administrator

Red Light Management

<div><p>The RLM Accounting Assistant will be responsible for the following items-</p>
<ul>
<li><i>Accounts Receivable Support
</i><ul><li>Ensure revenue items are posted correctly and in a timely manner.</li>
<li>Emphasis on posting priority client revenue items.</li>
</ul></li><li><i>Concur + Expense Processing
</i><ul><li>Work with team to assist in managing Employees&rsquo; timely submission of Expense Reports</li>
<li>Daily Review + Processing of Reports in the approval process</li>
</ul></li><li><i>Artist Billbacks</i>
<ul><li>Weekly preparation and distribution of pre-bill reports for managerial approval</li>
<li>Creation and submission of approved invoices to respective clients</li>
<li>Processing of AR adjustments for changes in billing</li>
<li>Performing timely follow-ups on outstanding invoices to support team with effective collections</li>
</ul></li><li><i>Accounts Payable Activities</i>
<ul><li>Process vendor invoices and ensure timely and accurate check payments.</li>
<li>Verify and reconcile payment documentation and vendor records to ensure compliance with internal policies</li>
</ul></li><li><i>Accounts Receivable Support
</i><ul><li>Ensure revenue items are posted correctly and in a timely manner.</li>
<li>Preparing and depositing physical checks received</li>
</ul></li><li><i>Other Special Projects and tasks upon request</i></li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Proficiency working with various accounting systems and Excel (as well as the rest of the Microsoft Office Suite)</li>
<li>Ability to communicate clearly, effectively, timely, and professionally</li>
<li>Experience working with SAP Concur Expense, QuickBooks, and Sage Intacct (Preferred)</li>
<li>Highly motivated self-starter, with well-developed critical thinking skills and ability to independently analyze complex data sets.</li>
<li>Passionate about music or interest in the music industry</li>
</ul>
<p><b>Additional Qualifications</b></p>
<ul>
<li>Excellent time management and multitasking skills</li>
<li>Must be proactive, reliable, detail-oriented, organized, self-motivated, and resourceful</li>
<li>Strong attention to detail and follow-through</li>
<li>Positive attitude and good team player</li></ul></div><div></div>

Accounting Assistant (Charlottesville)

Chrome Hearts

<div><p><b>CHROME HEARTS&reg;</b>, the Fine Jewelry, Accessories, Shoes, Fragrance &amp; Home Goods company renowned for its sophisticated life-inspired designs, was conceived in 1988 by Richard Stark in Los Angeles. Honoring a commitment to quality materials and timeless design, <b>CHROME HEARTS&reg;</b> now has thirty+ stores across North America, Europe, and Asia, and can be found in the most exclusive boutiques around the world.</p><p><b><br>
SUMMARY/OBJECTIVE</b></p><p>
Reporting directly to the Chrome Hearts Global Controller, the Assistant Controller will oversee the</p><p>
accounting operations and lead a growing team of 4+ professionals. The Assistant Controller&rsquo;s duties are focused on ensuring accurate and timely delivery of accounting entries, monthly close processes, financial reporting, maintaining internal controls/policies, and assisting with financial and tax audits. This is a key position, requires several years of proven experience, and is expected to work in-person at our HQ complex in Hollywood, CA (this is not a remote work position).</p><p></p><p><b><br>
THE IDEAL CANDIDATE</b></p><ul><li>
Detail-oriented, hands-on Assistant Controller with a solid background in retail or manufacturing preferred</li><li>
Solid understanding of global business accounting including, but not limited to, international manufacturing, distribution, and retail store accounting: full scope from purchasing raw materials, manufacturing through to finished goods, inventory accounting for distribution, and ultimately in-store and online retail sales, Foreign Currency (FX), and Tax Compliance</li><li>
Effective control implementations: assist with maintaining accounting policies and procedures, monthly balance sheet reviews, GL account reconciliations, and streamline close process to 6 days</li><li>
Streamline the overall accounting operations through workflow improvements, automations, and leveraging out of country contract resources to accommodate Chrome Hearts&rsquo; scale and growth initiatives</li></ul><p></p><p><b><br>
RESPONSIBILITIES</b></p><ul><li>
Oversee and manage accounting functions including: Accounts Payable and Prepaids, Fixed</li><li>
Assets, Taxes, GL accounting, Master Data maintenance, and other areas as required</li><li>
Assess current practices and procedures (including effective use of ERP and other systems), make</li><li>
recommendations and implement best practices</li><li>
Prepare, review, and analyze financial statements to ensure accuracy and completeness</li><li>
Perform ad hoc analysis and projects as requested</li><li>
Assist with year-end audit activities; work with external domestic and international auditors to</li><li>
ensure accuracy and year-end reporting</li><li>
Develop staff by cross-training, managing performance, goal setting, providing timely and</li><li>
ongoing feedback, and building strong team relationships</li></ul><p></p><p><b><br>
REQUIREMENTS</b></p><ul><li>
Bachelor&rsquo;s degree in Accounting or Finance, ideally with professional accreditation such as a</li><li>
Certified Public Accountant (CPA)</li><li>
7-10+ years of progressive accounting experience with several years in a supervisory role</li><li>
Thorough understanding of US GAAP</li><li>
Knowledge of manufacturing industry and retail experience strongly preferred</li><li>
Cost accounting experience in consumer products manufacturing environment preferred</li><li>
Excellent quantitative and qualitative analytical skills, including significant relevant experience</li><li>
with financial consolidations and reporting. Candidates experienced with consolidations and</li><li>
reporting of multi-divisional entities will be at an advantage</li><li>
Must have proactive project management skills (workflow planning and management, people</li><li>
management and coaching, etc.)</li><li>
Strong leadership skills with a dedication to driving and achieving results</li><li>
Excellent verbal and written communication with all levels of the organization</li><li>
Must have positive attitude, confident demeanor, and be willing to tackle challenging tasks</li><li>
under competing deadlines. This is a fast-paced, entrepreneurial environment where people at</li><li>
all levels are expected to &quot;roll up their sleeves&quot; and exhibit a &quot;can do&quot; spirit, and see projects</li><li>
through to completion</li><li>
Excellent Microsoft Office and financial systems skills (D365 is a plus)</li></ul><p></p><p><b><br>
BENEFITS</b></p><ul><li>
401(k) matching</li><li>
Dental insurance</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Vision insurance</li></ul><p><b><br>
SUPERVISORY RESPONSIBILITY</b></p><p>
Direct supervisory responsibility of a department of 4+ accounting professionals (two Accounts Payable staffers, one Junior Accountant, and one Staff Accountant) and management of out of country contract resources</p><p></p><p><b><br>
REPORTS TO</b></p><p>
This position directly reports to the Global Controller</p><p></p><p><b><i><br>
ADDITIONAL INFORMATION</i></b></p><p><i>
Chrome Hearts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</i></p><p></p><p><i><br>
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</i></p><b><br>
The pay range for this role is:</b><br>
170,000 - 200,000 USD per year(Hollywood, CA)</div>

Assistant Controller

Withum Wealth Company

<p><strong>Job Title: Bookkeeper Clerk</strong><br /><br /><strong>Company: Withum Wealth Company</strong><br /><strong>Location: Los Angeles, California, United States</strong><br /><strong>Employment Type: Full-time</strong><br /><strong>Salary: $20.00 - $30.00 USD per hour</strong><br /><br /><strong>Company Overview</strong><br /><br />At Withum Wealth Company, we believe that knowing who you are starts with knowing what you stand for. Our organisation operates according to 'The Withum Way' – a philosophy rooted in integrity, trust, and transparency. This culture shapes how we engage with our clients, our team members, and the communities we serve, creating meaningful opportunities at every level. By actively listening to our clients, we continuously improve how we deliver a world-class client experience and foster a supportive and professional environment.<br /><br /><strong>Job Overview</strong><br /><br />We are seeking a meticulous and reliable Bookkeeper Clerk to join our dynamic finance team. The successful candidate will be responsible for maintaining our financial records, including purchases, sales, receipts, and payments. This role is crucial for the financial health of our company, and we are looking for an individual with a keen eye for detail and a passion for accuracy. As a Bookkeeper Clerk, you will play an integral part in managing our day-to-day accounting and finance requirements.<br /><br /><strong>Responsibilities</strong><br /><br />• Record day-to-day financial transactions and complete the posting process.<br />• Verify that transactions are recorded in the correct daybook, suppliers' ledger, customer ledger, and general ledger.<br />• Process accounts payable and receivable, including entering bills, processing payments, and creating invoices.<br />• Conduct regular reconciliation of all bank accounts and credit card statements to ensure their accuracy.<br />• Assist with the preparation of financial statements and reports.<br />• Manage payroll processes in a timely and accurate manner.<br />• Maintain and update historical records by filing financial documents systematically.<br />• Provide clerical and administrative support to management as required.<br /><br /><strong>Qualifications</strong><br /><br />• Proven experience in a bookkeeping or similar role.<br />• A solid understanding of basic bookkeeping and accounting principles.<br />• Demonstrable ability to calculate, post, and manage accounting figures and financial records.<br />• Excellent data entry skills with a strong aptitude for numbers.<br />• Proficiency in MS Office, particularly Excel, and familiarity with accounting software.<br />• A high degree of accuracy and exceptional attention to detail.<br />• Strong organisational and time-management skills.<br />• The ability to handle sensitive information with confidentiality.<br />• A degree or certification in Finance, Accounting, or a related field is considered an advantage.<br /><br /><strong>Benefits</strong><br /><br />• A competitive hourly wage.<br />• Opportunities for professional growth and development.<br />• A collaborative and supportive work environment based on our core values.<br />• Access to comprehensive health and wellness programmes.<br />• Generous holiday entitlement.</p>

Bookkeeper Clerk

Studio Number One

<p><b>About Studio Number One</b></p><p>Studio Number One is the creative agency that develops creative campaigns, public art projects, licensing partnerships, exhibitions, and brand collaborations while supporting the broader company ecosystem.</p><p><b>Position Overview</b></p><p>Studio Number One is seeking a hands-on Controller to oversee and manage all aspects of the company's accounting and financial operations. This individual will serve as the primary internal accounting resource, working closely with ownership and management to ensure accurate financial reporting, strong financial discipline, and clear visibility into the business.</p><p>This role is ideal for someone who is both strategic and execution-oriented&mdash;comfortable owning the day-to-day accounting function while contributing insights that support sound business decisions in a creative, entrepreneurial environment.</p><p><b>Key Responsibilities</b></p><ul><li>Own the day-to-day accounting function across multiple entities, including general ledger, accounts payable, accounts receivable, and financial reporting</li><li>Lead and execute monthly, quarterly, and year-end close processes</li><li>Manage intercompany transactions, reconciliations, and eliminations across related entities</li><li>Prepare accurate and timely financial statements and provide insights on business performance and trends</li><li>Oversee cash management activities, including monitoring liquidity and supporting budgeting and planning discussions</li><li>Maintain accurate and organized accounting records on a cash basis across multiple entities</li><li>Establish and maintain effective accounting policies, procedures, and internal controls</li><li>Serve as the primary point of contact for external accountants, tax preparers, auditors, and other financial advisors</li><li>Support ownership and management with ad hoc reporting, analysis, and special projects</li><li>Identify opportunities to improve systems, workflows, reporting, and operational efficiencies</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor's degree in Accounting, Finance, or a related field</li><li>5&ndash;7 years of progressive accounting experience</li><li>Strong proficiency in QuickBooks Online required</li><li>Experience managing monthly, quarterly, and year-end close processes</li><li>Demonstrated experience preparing financial statements and management reporting</li><li>Experience with multi-entity accounting and intercompany transactions preferred</li><li>Experience working in a small business, entrepreneurial, or closely held company environment preferred</li><li>Experience with Bill.com or similar AP automation tools preferred</li><li>Strong Excel skills and ability to analyze financial data</li><li>Excellent attention to detail, organization, and follow-through</li><li>Ability to work independently and manage multiple priorities with minimal supervision</li></ul><p><b>Preferred Experience</b></p><ul><li>Background in the arts, creative, media, consumer products, licensing, or related industries</li><li>Experience with royalty accounting, licensing revenue, or inventory-based businesses</li><li>Prior experience working directly with founders, owners, or executive leadership teams</li></ul><p><b>Characteristics for Success</b></p><ul><li>Self-starter with a strong sense of ownership and accountability</li><li>Comfortable operating independently while collaborating effectively with internal and external partners</li><li>Able to translate financial information into clear, actionable insights</li><li>Adaptable and pragmatic in a fast-moving, creative business environment</li><li>Strong problem-solving skills and sound professional judgment</li><li>Discreet and trustworthy when handling confidential financial information</li></ul><p><b>Compensation &amp; Benefits</b></p><p>This position is an excellent opportunity for an experienced accounting professional who is ready to take the next step into a Controller position. While prior Controller experience is welcomed, we are equally interested in candidates who have served as a Senior Accountant, Accounting Manager, Assistant Controller, or similar role and are prepared to assume broader ownership of the accounting function. We are seeking someone with strong technical accounting skills, sound judgment, and the ambition to grow into a key financial leadership position within the organization.</p><p>The anticipated salary range for this position is $100,000&ndash;$120,000 annually, depending on experience, qualifications, and overall fit.</p><p>Studio Number One offers a comprehensive benefits package, including:</p><ul><li>Medical, dental, vision, and life insurance</li><li>401(k) plan with company contribution</li><li>Paid time off and paid holidays</li></ul><p><b>Work Arrangement</b></p><p>This is a hybrid position based in Los Angeles, CA, with an expectation of four days per week onsite and the opportunity to work one day per week remotely, subject to business needs and role requirements.</p><p>Pay: $100,000.00 - $120,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li></ul><p>Work Location: Hybrid remote in Los Angeles, CA 90026</p>

Controller

L.A. Care Health Plan

<div></div><div><div><div><div><div><div><div><p>Member Experience Analytics Data Analyst III
</p></div></div></div></div><div><div><div><div><b>Job Category: </b>Provider Relations
</div></div></div></div><div><div><div><div><b>Department: </b>Enterprise Analytics and Innovation
</div></div></div></div><div><div><div><div><b>Location:
</b>Los Angeles, CA, US, 90017
</div></div></div></div><div><div><div><div><b>Position Type: </b>Full Time
</div></div></div></div><div><div><div><div><b>Requisition ID: </b>13162
</div></div></div></div><div><div><div><div><div><b>Salary Range:</b> $88,854.00 (Min.) - $115,509.00 (Mid.) - $142,166.00 (Max.)</div><br>
<div></div>
<div>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation&rsquo;s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br>
<br>
Mission: L.A. Care&rsquo;s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br>
</div><div><div><div><div>Job Summary</div>
</div><div><p>
The Member Experience Analytics Data Analyst III serves as a Subject Matter Expert (SME) contributor responsible for leading complex analytic projects that link insights directly to enterprise goals, resource allocation, and performance improvement. This position leads the full analytic development process from business case definition and structured scoping through peer review, deployment, and post-implementation evaluation, ensuring high-quality, reproducible, and impactful outputs.</p><br>
<p></p>
<div>
The Analyst III applies advanced analytic reasoning and strong business acumen to deliver analyses that inform both operational and financial decision making. Acts as a Subject Matter Expert (SME), serves as a resource and mentor for other staff.
</div></div></div><div><div><div>Duties</div>
</div><div><p>
Leads end-to-end analytic development, from structured business case definition and requirements gathering to delivery of validated, actionable insights.</p><br>
<p></p>
<p>
Conducts advanced analyses evaluating drivers of quality, operational efficiency, and financial performance.</p><br>
<p></p>
<p>
Coordinates with IT and product owners to ensure analytic outputs are integrated into enterprise systems and recurring workflows.</p><br>
<p></p>
<p>
Develops, optimizes, and automates analytic assets (data models, dashboards, reports) following enterprise design and refresh standards.</p><br>
<p></p>
<p>
Implements and maintains version control, peer review (pull request), and continuous integration practices for analytic codebases.</p><br>
<p></p>
<p>
Maintains awareness of data lineage and governance compliance throughout all analytic work.</p><br>
<p></p>
<p>
Manages project planning, tracking, and post-implementation assessment for assigned deliverables.</p><br>
<p></p>
<p>
Mentors and models adherence to analytic development best practices.</p><br>
<p></p>
<p>
Applies subject matter expertise in evaluating business operations and processes. Identifies areas where technical solutions would improve business performance. Consults across business operations, providing mentorship, and contributing specialized knowledge. Ensures that the facts and details are correct so that the program's deliverable meets the needs of the department, organization and legislation's policies, standards, and best practices. Provides training, recommends process improvements, and mentors junior level staff, department interns, etc. as needed.</p><br>
<p></p>
<p>
Perform other duties as assigned.</p></div></div><div><div><div>
Duties Continued</div>
</div></div><div></div><div><div><div>Education Required</div>
</div><div><div>Bachelor's Degree</div><div>
In lieu of degree, equivalent education and/or experience may be considered.</div></div></div><div><div><div>
Education Preferred</div>
</div><div><div>Master's Degree</div></div></div><div><div><div>
Experience</div>
</div><div><p><b>
Required:</b></p>
<p>
At least 4 years of experience in analytics, with substantial exposure to healthcare operations, managed care, or population health.</p><br>
<p></p>
<p>
Experience leading end-to-end analytic projects, including requirements gathering, data validation, analysis, and delivery of insights.</p><br>
<p></p>
<p>
Experience analyzing call center operations, enrollment services, and appeals and grievances.</p><br>
<p></p>
<p>
Experience analyzing and translating data into actionable insights to improve member experience and member engagement operations.</p><br>
<p></p>
<p><b>
Preferred:</b></p>
<p>
Experience with advanced analytics techniques, including multivariate analysis, regression, control charts, or predictive modeling.</p><br>
<p></p>
<p>
Experience in domain specific operations, such as network strategy, risk adjustment, or medical cost driver analysis.</p>
<div>
Experience mentoring junior analysts or providing guidance on analytic best practices.</div></div></div><div><div><div>
Skills</div>
</div><div><p><b>
Required:
</b></p><p>Expert in SQL for complex exploratory analysis, data modeling, and Extract, Transform, and Load (ETL) processes supporting enterprise dashboards, reports, and analytic deliverables. Advanced proficiency in Tableau (or equivalent BI tools) to design, optimize, and automate dashboards and visualizations for enterprise level insights. Strong statistical and analytical skills, including multivariate analyses, regression, and control charts to identify drivers of operational, clinical, and financial performance. Knowledge of version control (Git, GitHub) and collaborative development workflows, including peer review, continuous integration, and reproducible analytic practices. Ability to develop and maintain reusable analytic frameworks, templates, and processes that support recurring reporting and performance monitoring. Proficiency in data validation, reconciliation, and adherence to governance standards, including data lineage tracking and quality control. Ability to translate complex business problems into structured analytic requirements and actionable insights. Ability to interpret analytic results in the context of organizational performance, operational priorities, and enterprise goals. Ability to apply critical thinking to identify patterns, opportunities, and risks across multiple data domains. Ability to collaborate effectively with IT, operational teams, and business partners to operationalize analytic outputs. Demonstrated knowledge of healthcare concepts, such as quality measures, utilization patterns, and key operational drivers in a managed care environment. Ability to lead analytic projects end-to-end, including business case definition, requirements gathering, analysis, and post-implementation assessment. Ability to mentor junior analysts and promote adherence to analytic best practices. Ability to manage multiple projects simultaneously, prioritize tasks, and escalate issues appropriately. Ability to communicate findings effectively to both technical and non-technical stakeholders. Knowledge of Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys or other member satisfaction measurement tools. Ability to assess member touchpoints, satisfaction metrics, and operational Key Performance Indicators (KPIs).</p><br>
<p></p>
<p><b>
Preferred:</b></p>
<p>
Proficient with Process Improvement Methodology including defining and documenting workflow. Knowledge of program and project level planning, mobilization and management.</p></div></div><div><div><div>
Licenses/Certifications Required</div>
</div></div><div></div><div><div><div>Licenses/Certifications Preferred</div>
</div><div><div>Tableau Certified Data Analyst or Tableau Desktop Specialist</div><div>
Microsoft Certified: Power BI Data Analyst Associate</div><div>
Snowflake SnowPro Core Certification</div><div>
SnowPro&reg; Specialty: Snowpark Certification</div><div>
SQL Certification (e.g., DataCamp SQL Associate Certificate, Codecademy SQL Professional Certification, W3Schools SQL Certification)</div><div>
Certified Health Data Analyst (CHDA)</div><div>
Managed Care Professional (MCP) or relevant certification.</div></div></div><div><div><div>
Required Training</div>
</div></div><div></div><div><div><div>Physical Requirements</div>
</div><div><div>Light</div></div></div><div><div><div>
Additional Information</div>
</div></div></div><div></div><div><b>
Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.</div><br>
<div></div>
<div><b>L.A. Care offers a wide range of benefits including</b></div>
<ul><li>Paid Time Off (PTO)</li>
<li>Tuition Reimbursement</li>
<li>Retirement Plans</li>
<li>Medical, Dental and Vision</li>
<li>Wellness Program</li>
<li>Volunteer Time Off (VTO)</li></ul><div><br>
</div></div></div></div></div><p><br>
<b>Nearest Major Market: </b>Los Angeles
<br>
<b>Job Segment: </b>Call Center, Customer Service</p></div></div></div><div></div>

Member Experience Analytics Data Analyst III

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