accounting manager

account manager - los angeles Jobs in Los Angeles

account manager - los angeles

account manager- customer account -southern california Jobs in Los Angeles

accounting administrative assistant Jobs in Los Angeles

accounting administrative assistant

airline account manager - starting at $70k+ Jobs in Los Angeles

airline account manager starting at 70k

Hallmark Aviation Services

<div>&quot;ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE&quot; 


Hallmark Aviation is seeking an AIRLINE ACCOUNT MANAGER to provide Exceptional service

to our WORLD CLASS International Airlines at LAX airport. 

<div>
The Airline Account Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards. 
 
 
Airline Business Manager Summary: 
 
<ul><li>Maximize airline account revenues and profitability; Control the budget for labor costs and allocation</li></ul> 
<ul><li>Ensure that airline account operates according to schedule and service level agreements</li></ul> 
<ul><li>Oversee the long-term analysis of manpower needs, groom potential leaders</li></ul> 
<ul><li>Manage, input, and update employee attendance records and ensure appropriate shift coverage using Attendance Enterprise timekeeping system</li></ul> 
<ul><li>Develop and cultivates strong customer relations/retention</li></ul> 
<ul><li>Support, hire, train their airline account team; coordinates between Human Resources, Training and Quality Assurance department to ensure a compliant and pleasant work environment</li></ul> 
<ul><li>Provide hands-on supervision of the staff and delegate workload</li></ul> 
<ul><li>Provide direct customer relations support</li></ul> 
<ul><li>Ensure cross training of staff members and monitor mandatory training</li></ul> 
<ul><li>Administer performance recognition and reward program(s)</li></ul> 
<ul><li>Carry out disciplinary action and motivational activities when needed</li></ul> 
<ul><li>Process promotion, demotion and termination paperwork</li></ul> 
<ul><li>Enforce company policies and procedures (including safety, security, and uniform &amp; grooming standards)</li></ul> 
 
 
 
 
Preferred Skills and Experience 
 
 o Proven LEADERSHIP abilities and ORGANIZATIONAL skills 
 
 o Familiarity with the Aviation industry (or B2B crack): Ticketing experience, passenger service experience 
 
 o PC basics (Outlook, Microsoft Word, Powerpoint, excel, Adobe PDF, etc.) 
 
 o Excellent interpersonal, coaching and counseling skills 
 
 o Self-driven focus on Customer and Client satisfaction 
 
 o Ability to excel under pressure of meeting extreme deadlines 
 
 o Able to communicate effectively, both verbally and in writing 
 
 o Experienced in planning a roster and monitoring work schedules 
 
 o Able to solve daily problems and make quick decisions within the operation 
 
 o Able to work varied hours, and flexible to travel if needed. 
 
 Apply online today! https://hallmark-aviationcareers.silkroad.com/ 
 
 
 
 
Essential Requirements: 
 
 PREVIOUS AIRLINE EXPERIENCE 
 At least 18yrs old, with a High School Diploma or G.E.D. 
 English proficient, other languages may be required 
 Basic Math Skills: Adding, Subtracting, Division, and Multiplying 
 Computer Literate 
 Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs 
 Reading &amp; comprehension of reference materials, instructions, policies &amp; procedures 
 
 
Basic Requirements: 
 
 Valid US work authorization 
 Professional demeanor and exceptional presentation 
 Flexible schedule &amp; availability
 
 Background Check, Fingerprinting required 
 Drug Screen required on day of hire</div> 
 
 
Required Skills 
. 
 
 
Required Experience 
.</div>

Airline Account Manager - Starting at $70K+

Air France

About Air FranceAir France and KLM, two globally recognized airlines, have come together to form one of the world&rsquo;s leading airline groups. With a strong international presence and a shared commitment to operational excellence and customer satisfaction, we offer more than just a job&mdash;we offer a career in aviation. Joining our Station&rsquo;s team, means becoming part of a diverse, dynamic workforce that values professionalism, innovation, and teamwork. We provide ongoing training, career development opportunities, and a supportive work environment where your growth is encouraged. If you&rsquo;re passionate about aviation and customer service, and ready to be part of a world-class organization, Air France and KLM offer a rewarding path in the heart of the airline industry.As a Passenger Service Agent with Air France/KLM, you&rsquo;ll be on the front lines of delivering world-class service to our customers. From check-in to boarding, you'll ensure a smooth and welcoming airport experience with professionalism and care. You'll be part of a global team that values communication, attention to detail, and a customer-first mindset. We offer structured training, opportunities for advancement, and a supportive environment that empowers you to grow within the aviation industry. If you thrive in fast-paced environments and are passionate about delivering excellent customer service, this is your opportunity to shine.Main responsibilities include:1. Customer Service Excellence:<ul><li>Uphold high standards of customer service, ensuring that all passengers receive a positive and memorable experience during their travels on Air France and KLM</li><li>Demonstrate empathy, patience, and professionalism in all customer interactions, creating a welcoming and pleasant atmosphere.</li><li>Continuously seek opportunities to exceed customer expectations, proactively addressing their needs and providing personalized assistance.</li><li>Serve first class La Premiere customers from their check in experience to boarding, ensuring that the standards for first class are maintained and that passengers have the experience they expect from the airline.</li></ul>2. Operational Coordination:<ul><li>Communicate effectively with other airport and airline staff to ensure efficient check-in processes and seamless coordination.</li><li>Coordinate with gate agents, cabin crew, and ground staff to facilitate smooth boarding and arrival procedures.</li><li>Stay updated on flight statuses, gate changes, and other operational updates, and relay relevant information to passengers accurately and in a timely manner.</li></ul>3. Technical Proficiency:<ul><li>Demonstrate proficiency in using computerized reservation systems to handle ticketing, booking modifications, and seat assignments.</li><li>Ability to navigate airline-specific software and online platforms for managing passenger information, ticketing, baggage systems etc.</li></ul>4. Safety and Security Procedures:<ul><li>Ensure compliance with security and safety procedures and regulations</li><li>Assisting passengers with security-related inquiries and maintaining a safe environment.</li></ul>5. Additional Duties and Responsibilities:<ul><li>Perform all other tasks as assigned by supervisors or management to contribute to the smooth operation of the airport and provide exceptional customer service.</li></ul>Job Requirements:<ul><li>Be at least 18 years of age and are legally authorized to work in the United States without sponsorship</li><li>Pass an extensive post offer pre-employment background check and pre-employment drug test including and other government issued clearances</li><li>This position entails frequent movement and standing for extended periods of time and occasionally lift and maneuver baggage weighing up to 50 pounds</li><li>Afternoon/evening shift work is required, including nights, weekends and holidays</li></ul>Key Job Competencies:<ul><li>Customer Focus</li><li>Impact</li><li>Technical and Professional Knowledge</li><li>Teamwork</li></ul>Job Specifics:<ul><li>Starting pay of $22.50/hour, plus an additional $7.65/hour healthcare allowance for employees who opt out of company health insurance</li><li>Rotating shifts scheduled within hours of operation</li><li>Minimum 30 hours a week</li><li>5-day work week with 2 consecutive days off</li><li>Access to 3 healthcare plan options, plus dental and vision coverage</li><li>Up to 7% employer 401(k) match after one year of service</li><li>Flight benefits after 6 months of service</li><li>Working 5 days a week with 2 consecutive days off</li><li>Comprehensive training provided</li><li>Career growth opportunities in Operations, Supervision, Cargo</li></ul>Job BenefitsAs a valued member of the Air France &amp; KLM team, you&rsquo;ll enjoy a comprehensive benefits package designed to support your well-being both in and out of the workplace. Take advantage of exclusive flight benefits that allow you to explore our global network of destinations. Plan for the future with our robust 401(k) program, and choose from a variety of medical, dental, and vision plans to fit your needs. We also offer access to our Employee Assistance Program and a wide range of employee discount perks. To support your work-life balance, we provide generous paid time off (PTO) and a paid lunch policy to ensure you have time to relax and recharge during your shift.When applying, please ensure your resume is attached in .doc, .docx, or .pdf format only.Air France and KLM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Job Type: Full-timePay: $22.50 - $30.15 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Are you able to work late nights, weekends and holidays?</li></ul>Experience:<ul><li>Customer Service: 1 year (Required)</li></ul>Work Location: In person

Passenger Service Agent (Airline Industry)

B. Riley

BRC Group Holdings, Inc. (Nasdaq: RILY) is a diversified holding company, including financial services, telecom, and retail, and investments in equity, debt and venture capital. Our core financial services platform provides small cap and middle market companies customized end-to-end solutions at every stage of the enterprise life cycle. Our banking business offers comprehensive services in capital markets, sales, trading, research, merchant banking, M&A, and restructuring. Our wealth management business offers wealth management and financial planning services including brokerage, investment management, insurance, and tax preparation. Our telecom businesses provide consumer and business services including traditional, mobile and cloud phone, internet and data, security, and email. Our retail businesses provide mobile computing accessories and home furnishings. BRCGH deploys its capital inside and outside its core financial services platform to generate shareholder value through opportunistic investments.
 This is a rare opportunity for a highly motivated early-career professional to work directly for an executive of a leading middle-market investment bank. This is not a traditional entry-level role. You will start in a predominantly administrative capacity — but with a front-row seat to the deals, relationships, and decisions moving through the office of an executive. As you grow into the business, the role will grow with you, evolving from support-oriented work into increasingly technical and substantive responsibilities. For the right person, this is an unparalleled mentorship opportunity and an accelerated path into the world of investment banking. The expected base salary for this position is $65K - $70K annually with eligibility for discretionary bonus.
 The role begins with a strong administrative foundation, and as you learn the business, your responsibilities will grow increasingly technical and substantive. As an AI-focused firm, proficiency with Claude and other AI tools is a core expectation of this role.
 Duties of this position include, but are not limited to, the following:
 <ul>
<li>Accompany the Chairman & Co-CEO throughout the business day, capturing meeting notes and action items</li>
<li>Manage and organize priorities, communications, and follow-through on outstanding items</li>
<li>Draft correspondence, briefing materials, and summaries</li>
<li>Coordinate logistics for internal and external meetings, calls, and travel</li>
<li>Conduct research and provide background preparation ahead of meetings and engagements</li>
<li>Assist with special projects across the firm</li>
<li>Act as a reliable, discreet, and proactive extension</li>
<li>Provide strategic feedback and observations directly as you develop familiarity with the business, clients, and firm operations</li>
</ul>
Education, Experience and Skills Required: 
<ul>
<li>Bachelor's degree required</li>
<li>0–3 years of professional experience; recent graduates are strongly encouraged to apply</li>
<li>Exceptional organizational skills and meticulous attention to detail</li>
<li>Outstanding written and verbal communication skills</li>
<li>High degree of discretion and professionalism — the ability to handle sensitive information with maturity and sound judgment</li>
<li>Proactive, self-starting work style; anticipates needs rather than waiting to be directed</li>
<li>Ability to thrive in a fast-paced, unstructured environment and pivot quickly</li>
<li>Strong interpersonal skills and executive presence</li>
<li>Genuine curiosity about finance, capital markets, and the investment banking business</li>
<li>Genuinely eager to learn — hungry for knowledge, driven to grow, and excited by the opportunity to build a career from the ground up</li>
<li>Ability to multitask, prioritize, and perform under pressure amid tight deadlines; can effectively manage competing demands with a strong sense of urgency and responsiveness</li>
<li>Thrives in a fast-paced, entrepreneurial, high-performance work environment</li>
<li>Proficiency in Microsoft Office suite required</li>
<li>Proficiency with Claude and other AI tools required; candidates who are not yet proficient must demonstrate the ability and drive to get there fast.</li>
</ul>
BRC Group Holdings, Inc. employees enjoy competitive salaries, access to our 401(k) profit sharing retirement plan and our other benefits including paid holidays, vacation, and sick leave, voluntary group medical, dental, and vision insurance, and company paid life and disability coverage.

Associate, Office of the Chairman & Co-CEO

UNFI

<div><div>Job Overview:

The Manager Account is responsible for providing high-quality, streamlined service with a focus on corporate initiatives for assigned chain or independent account(s). They operate as a team conductor to manage, direct, and coordinate all sales plans and programs.

The Manager Account is responsible for strategic selling, bringing core product expertise, and leveraging specialists when needed. They are responsible for creating partnering relationships of trust, integrity, customer satisfaction, and loyalty and ensuring customer compliance. They collaborate with their teams to achieve the objective of building out the store.

Job Responsibilities:

Core Responsibilities

Account Management &amp; Strategic Sales Planning
<ul><li>Execute sales plans and goals designed to increase sales, profit margin, and minimize expenses.</li></ul>
<ul><li>Develop joint business plans.</li></ul>
<ul><li>Identify and manage new sales opportunities and servicing of existing accounts.</li></ul>
<ul><li>Forecast profit, volume growth, and other related goals as determined. Assist with the preparation of a sales budget for assigned accounts.
</li></ul><ul><li>Makes key decisions on addressing and identifying customer needs and concerns for assigned accounts.</li></ul>
<ul><li>Bridge between Sales and Ops to manage through challenges and resolve for customers.</li></ul>

Deliver Account Results
<ul><li>Analyze sales reporting and create strategies to drive sales.</li></ul>
<ul><li>Operates as the account conductor and owns the specialty sales deployment process.</li></ul>
<ul><li>Develops and maintains a JBP that drives sales and profit margin.</li></ul>
<ul><li>Responsible for sales and profit margin results for assigned account(s).</li></ul>
<ul><li>Focuses plans to drive sales and profit margin across products and services.</li></ul>
<ul><li>Delivers corporate goals to deliver synergy and cross-selling capabilities to customers.</li></ul>

Manage Relationships
<ul><li>Create and maintain partnerships with vendors, brokers, and other trade partners.</li></ul>
<ul><li>Meet or exceed client expectations and established deadlines.</li></ul>
<ul><li>Drives proactively the company&rsquo;s initiatives to ensure the success of the customer.</li></ul>
<ul><li>Focuses efforts on mutual sales and profit growth.</li></ul>
<ul><li>Owns one or more key account customers.</li></ul>

Manage Execution
<ul><li>Conduct regular reviews of sales activities and effectiveness. May develop promotions and incentives to increase sales and improve performance.</li></ul>
<ul><li>Coordinate with a cross-functional team of resources to ensure account goals are achieved. Works collaboratively with Merchandising, Product Specialists, and Professional Services to identify strategic selling opportunities for account(s).</li></ul>

Performs other duties as assigned.

Job Requirements:

Education/ Certifications:
<ul><li>Bachelor&rsquo;s degree is strongly preferred.</li></ul>
Experience:
<ul><li>Minimum 3 years of sales experience preferred.</li></ul>
<ul><li>Understanding and knowledge of products.</li></ul>
<ul><li>Development and execution of business plans, sales plans, and/or commission programs.</li></ul>
<ul><li>Familiarity with sales opportunities.</li></ul>
<ul><li>Understanding of sales forecasting, programs, promotions, and related techniques.</li></ul>
<ul><li>Understanding of margin and company profitability.</li></ul>
<ul><li>Proven track record of meetings and exceeding customer expectations.</li></ul>
<ul><li>Ability to work in a result-driven environment.</li></ul>
<ul><li>Proficiency in Microsoft Office Suite and company systems.</li></ul>
<ul><li>Demonstrated ability to drive new business and close sales.</li></ul>
Knowledge/Skills/ Abilities
<ul><li>Excellent communication, negotiation, and presentation skills.</li></ul>
<ul><li>Aptitude for financial reporting.</li></ul>
<ul><li>Ability to lead without reporting authority.</li></ul>
<ul><li>Ability to interact at all levels of the business.</li></ul>
<ul><li>Able to manage and coordinate projects.</li></ul>
<ul><li>Able to excel at customer service skills, problem-solving, attention to detail, and organizational skills.</li></ul>
<ul><li>Good judgment is required for this position as there may be times when direct supervision may not be immediately available.</li></ul>
Work Environment:

Hybrid Role:
<ul><li>This position follows a hybrid schedule working in office 3 days per week. The acceptable split between onsite and remote work is determined by the manager. Hybrid associates may choose to work from an office on a more frequent basis than required.</li></ul>
Travel (minor):
<ul><li>This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons.</li></ul>
Physical Environment/Demands:

Office Roles:
<ul><li>Most work is performed in a temperature-controlled office environment.</li></ul>
<ul><li>Incumbent may sit for long periods of time at a desk or computer terminal.</li></ul>
<ul><li>While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
</li></ul><ul><li>Incumbent may use calculators, keyboards, telephones, and other office equipment during a normal workday.</li></ul>
<ul><li>Stooping, bending, twisting, and reaching may be required in the completion of job duties.</li></ul>
</div>
UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.
Compensation:
UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.
Benefits:
For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details.
Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.
UNFI&rsquo;s compensation, benefits, and paid time off policies are subject to change in the Company&rsquo;s sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.</div>

Account Manager- Customer Account -Southern California

The Home Depot

<div>Position Purpose:
The Outside Sales Representative is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed financial performance to plan by working with the Pro Sales Manager. OSRs review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position. 
 
Key Responsibilities:<ul><li>
10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.</li><li>
60% - Cultivate Net New Sales Relationships - Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth. Partner with Pro Account Expeditor as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Utilize local community events to continuously represent The Home Depot Pro brand and drive new business. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Establish effective partnerships with assigned customers by completing a minimum of 10 sales call appointments per week. Develop strategies focused on expanding customer base within defined sales territory. Produce new account revenue in line with current organization through individual targets/quotas.</li><li>
10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.</li><li>
20% - Sales Prospecting - Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to Pro Sales Manager</li><li>
This Position has 0 Direct Reports</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel 20% to 50% of the time.</li></ul> 
Physical Requirements:
<ul><li>Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).</li></ul>
Working Conditions:
<ul><li>Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.</li></ul>
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul>
Preferred Qualifications:
<ul><li>Working knowledge of Microsoft Office Suite</li><li>
Excellent written and verbal communication skills</li><li>
5 years of professional work experience</li><li>
2 years account management/sales management experience</li><li>
2 plus years home improvement or home building industry experience</li><li>
Successful professional growth in a high paced retail environment</li><li>
Computer literacy with Microsoft Office programs</li><li>
Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization</li><li>
Ability to leverage relationships to accomplish sales and profitability goals</li><li>
Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements</li><li>
Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately</li><li>
Strong leadership and negotiation skills; ability to persuade or influence others</li><li>
Excellent communication skills (verbal, written) and able to communicate globally</li></ul> 
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Minimum Years of Work Experience:<ul><li>
2</li></ul> 
Preferred Years of Work Experience:
<ul><li>5</li></ul>
Minimum Leadership Experience:
<ul><li>None</li></ul> 
Preferred Leadership Experience:
<ul><li>None</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Being Resilient</li><li>
Persuades</li><li>
Builds Networks</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div>

Outside Sales Representative - Pacific Palisades/Malibu/Altadena

SpotLight Media

<div><h3 class="jobSectionHeader">About Spotlight Media</h3>
Spotlight Media is a leading TikTok Shop Partner agency, scaling some of the most recognizable brands in the new age of social commerce. Unlike traditional agencies, we don&rsquo;t believe in cookie-cutter playbooks&mdash;every strategy we craft is custom-built to unlock our clients&rsquo; full potential on TikTok Shop. As a TikTok Shop&ndash;only agency, our entire focus, from the initiatives we pursue to the talent we hire, is singularly dedicated to driving growth on the platform.
We&rsquo;ve guided brands through the full funnel- from launch to scaling into the millions in GMV-and we&rsquo;re just getting started.
We believe the future of e-commerce is social. That&rsquo;s why we&rsquo;re building a team of high-agency individuals who thrive on ownership, autonomy, and speed. Spotlight is not just a place to execute campaigns&mdash;it&rsquo;s a blank canvas where ambitious people can build real leverage, take on increasing responsibility, and grow into senior operators quickly. Our culture is high-performing, entrepreneurial, and unapologetically ambitious.
Join us, and you&rsquo;ll have the trust, resources, and runway to redefine what&rsquo;s possible for the world&rsquo;s leading brands.<h3 class="jobSectionHeader">
Role Overview</h3>
We're looking for an Account Manager based in Los Angeles. This will be a remote role but due to our client needs you need to be based in Los Angeles.
 
 
You&rsquo;ll be the execution engine for TikTok Shop accounts, working directly under a Senior Account Manager. You&rsquo;ll help translate strategy into action, keep projects moving, maintain shop health, and deliver consistent, high-quality execution across teams.
This is a learn-by-doing role designed for high-agency operators who want to grow fast. Early on, you&rsquo;ll focus on execution and account operations. As you demonstrate judgment, reliability, and ownership, your scope will expand into growth initiatives, client leadership, and strategy-with a clear path to Senior Account Manager typically within 6&ndash;12 months for strong performers.<h3 class="jobSectionHeader">
What You&rsquo;ll Do</h3>
Client Operations &amp; Communication<ul><li>
Run the account operating rhythm: prep agendas, take notes, track action items, and send crisp recaps for WBRs/MBRs/QBRs.</li><li>
Build and maintain 30-60-90 day plans for each client; update owners, timelines, and success metrics weekly.</li><li>
Draft client updates and deck slides; translate performance data into clear narratives and concrete next steps.</li><li>
Manage tickets and issues, chase dependencies, and keep all stakeholders aligned and on timeline.</li></ul>
TikTok Shop Execution &amp; Health<ul><li>
Own day-to-day Seller Center hygiene: PDP checks (titles, attributes, images), catalog updates, and compliance follow-ups.</li><li>
Monitor and report account-health metrics (e.g., Late Dispatch Rate, Valid Tracking Rate, cancellations/refunds) and flag risks early.</li><li>
Launch and coordinate promotions (bundles, coupons, seasonal events) with Content and Media teams.</li><li>
Support troubleshooting for approvals or policy issues by organizing evidence, timelines, and escalation documentation.</li></ul>
Cross-Functional Orchestration (No Content Creation)<ul><li>
Write airtight briefs for Content and Creative teams; track revisions against SLAs and quality bars.</li><li>
Partner with Media and Analytics on dashboards, UTM hygiene, and weekly performance readouts (GMV, CTR, CVR, AOV, refunds).</li><li>
Coordinate with Ops and Logistics on fulfillment readiness and customer experience status.</li></ul>
Data, QA, and Process<ul><li>
Maintain source-of-truth documentation in Notion: trackers, risk logs, promo calendars, and asset libraries.</li><li>
Perform QA checks before delivery (accuracy, links, pricing, promo eligibility, compliance).</li><li>
Contribute to and improve playbooks and SOPs; capture lessons learned in retros to help the team move faster over time.</li></ul><h3 class="jobSectionHeader">
What You&rsquo;ll Learn &amp; Growth Trajectory</h3><ul><li>
Shadow your Senior AM on strategy development, escalations, negotiations, and QBR storytelling.</li><li>
Gradually take point on client calls, scope changes, and mini-initiatives (e.g., a seasonal promo or creator activation).</li><li>
Expand from execution ownership strategy as you consistently hit scorecard targets.</li><li>
Clear, merit-based path to Senior Account Manager, with increasing responsibility, influence, and compensation as your scope grows.</li></ul><h3 class="jobSectionHeader">
Success Metrics</h3><ul><li>
Delivery reliability: On-time/on-brief execution; rework rate trending down.</li><li>
Communication quality: Clear recaps, fast response times, and strong stakeholder CSAT.</li><li>
Business impact: Tangible contribution to GMV growth initiatives and promotional performance.</li></ul><h3 class="jobSectionHeader">
You Will Be a Fit If</h3><ul><li>
You&rsquo;re a strategic thinker who wants to learn through hands-on execution.</li><li>
You have high agency and enjoy taking ownership without needing constant direction.</li><li>
You&rsquo;re a checklist sniper who loves moving complex projects from &ldquo;idea&rdquo; to &ldquo;done.&rdquo;</li><li>
You write crisp, client-ready updates and can turn metrics into simple stories with clear actions.</li><li>
You&rsquo;re TikTok-native and curious about how TikTok Shop mechanics drive conversion.</li><li>
You get energy from organizing chaos&mdash;briefs, timelines, QA, and follow-through are your happy place.</li><li>
You have a builder mindset: you document, templatize, and leave systems better than you found them.</li><li>
You actively seek feedback and want to grow into a Senior AM quickly.</li></ul><h3 class="jobSectionHeader">
What You Bring (Requirements)</h3><ul><li>
1&ndash;7+ years in e-commerce, marketplaces, digital marketing, consulting, or client-facing operations (agency experience a plus).</li><li>
Strong project management skills: task tracking, timelines, stakeholder coordination.</li><li>
Proficiency in Google Sheets/Excel; comfort working with dashboards and basic analysis (filters, pivots, lookups).</li><li>
Excellent written and verbal communication with a strong service mindset.</li><li>
Familiarity with TikTok as a consumer platform and eagerness to master TikTok Shop (we&rsquo;ll train you on our playbooks).</li><li>
Strong bonus: experience with TikTok Shop, Seller Center, or marketplace operations.</li></ul><h3 class="jobSectionHeader">
Why You&rsquo;ll Love Working With Us</h3><ul><li>
High autonomy and real ownership from day one&mdash;no micromanagement.</li><li>
Direct exposure to top-tier brands and the fastest-growing corner of e-commerce.</li><li>
A growth-first culture that rewards builders, not seat-warmers.</li><li>
Mentorship from Senior AMs and leadership with a clear, merit-based growth path.</li><li>
Competitive compensation, performance upside, and flexible/hybrid work (location dependent).</li></ul>
Compensation Range: $65K - $108.5K</div>

Account Manager - Los Angeles

Snap Inc.

<div>
 Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company&rsquo;s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.
 
 
 The Review Operations team &mdash; a group within Snap&rsquo;s Platform Integrity and Operations organization &mdash; focuses on moderating publicly facing content on Snapchat. It&rsquo;s our job to keep each Snapchatter&rsquo;s experience safe, whether that is engaging with a Snap on Spotlight, a creator on Discover or an advertisement served between friends Stories. Our team assesses broadly distributed content against our Recommendation Guidelines, Terms of Service, and Product-specific policies. Together, with our Product and Engineering counterparts, our Moderation team reinforces our Recommendation Guidelines across content types, every day. This team empowers Snapchatters to have safe, relevant and engaging experiences with content on Snapchat.
 
 
 
 What you&rsquo;ll do:
 
 
 
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 Review content submissions to ensure they abide by our recommendation guidelines, community guidelines, and other product based requirements
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 Drive quality management activities and conduct regular quality audits
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 Use data and analytical tools/skills to identify and help drive solutions for new issues, trends and drive decision-making and management reporting
 </li>
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 Drive the development of policy guidance, tool/product updates, escalations pathways, operations improvement and quality control
 </li>
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 Project manage key moderation and product initiatives with tight deadlines and shifting priorities
 </li>
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 Serve as a consultative partner with vendor team on policy, quality and operational matters
 </li>
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 Advise Snap teams on current and trending content while taking into account the cultural and regional nuances
 
 
 </li>
 </ul>
 
 Knowledge, skills and abilities:
 
 
 
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 Excellent writing and verbal communication skills
 </li>
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 Great judgment and ability to problem-solve, both independently and with peers
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 Experience with policy enforcement with a meticulous attention to detail
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 Experience managing multiple projects and cross-functional stakeholders
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 Excellent data analytics skills to drive problem-solving, decision-making and reporting
 </li>
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 Ability to prioritize tasks and work independently with minimal oversight
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 Passion for Snapchat, content, and online safety
 
 
 </li>
 </ul>
 
 Minimum qualifications:
 
 
 
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 Bachelor&rsquo;s degree or equivalent work experience
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
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 Additional language skills are a plus
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 Experience in content moderation, operations/programme management, product or related role
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 Experience in online safety related disciplines at a technology company
 </li>
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 Experience with JIRA or similar issue tracking software
 </li>
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 Flexible work-hours: full-time and weekends as needed
 
 
 </li>
 </ul>
 If you have a disability or special need that requires accommodation, please don&rsquo;t be shy and provide us some information.
 
 
 "Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a &ldquo;default together&rdquo; approach and expect our team members to work in an office 4+ days per week.
 
 
 At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.
 
 
 We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).
 
 
 Our Benefits: Snap Inc. is its own community, so we&rsquo;ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap&rsquo;s long-term success!
 
 
 
 Compensation
 
 
 
 In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate&rsquo;s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.
 
 
 Zone A (CA, WA, NYC):
 
 
 The base hourly range for this position is $35.09-$52.4 hourly.
 
 
 Zone B:
 
 
 The base hourly range for this position is $33.17-$50 hourly.
 
 
 Zone C:
 
 
 The base hourly range for this position is $29.8-$44.71 hourly.
 
 
 This position is eligible for equity in the form of RSUs.
</div>

Content Moderation Specialist

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