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memelabs

<div>Job Title: Chief Security Officer (CSO) &ndash; MemeHouse
Location: Beverly Hills, CA
Employment Type: Full‑Time
Reports To: Founder &amp; CEO, MemeHouse
HIRING IMMEDIATELY WITH A $10,000 SIGNING BONUS
About MemeHouse
-
MemeHouse is a cultural engine built at the intersection of live media, creators, and modern digital culture. We operate a connected ecosystem of creator spaces, live productions, short‑form media, real‑world events, and original programming, turning cultural moments into scalable content, community, and long‑term value. MemeHouse powers live streaming, digital broadcasts, and livestream‑first experiences across platforms through entities such as:<ul><li>MemeHouse LA &ndash; Where culture is conceived and creators collide in real time.</li></ul><ul><li>MemeHouse Productions &ndash; Capturing live moments through broadcasts and streams.</li></ul><ul><li>MemeHouse Design Studios &ndash; Shaping the visual world behind every experience.</li></ul><ul><li>MemeHouse Clips &ndash; Turning live moments into short‑form media.</li></ul><ul><li>MemeHouse Networks &ndash; Software for mobile, high‑quality live streaming.</li></ul><ul><li>MemeHouse Media Group &amp; MemeHouse TV &ndash; Original shows and owned IP.</li></ul><ul><li>MemeHouse Events &amp; Collective &ndash; Creator‑driven, livestream‑first real‑world experiences.</li></ul>
We are now hiring a Chief Security Officer (CSO) to secure our people, platforms, content, and partnerships as we scale globally.
Role overview
-
As Chief Security Officer, you will own the end‑to‑end security strategy for MemeHouse, including cybersecurity, data privacy, physical security, risk management, and executive protection. You will report directly to the CEO and act as the principal advisor on security, ensuring that our creator‑centric ecosystem remains safe, compliant, and resilient at scale.
You will lead security across:<ul><li>Creator, staff, and visitor safety (in‑person and livestreamed events).</li></ul><ul><li>Protection of high‑value IP, unreleased content, and streaming platforms.</li></ul><ul><li>Compliance‑adjacent risks arising from social platforms, UGC, and partner ecosystems.</li></ul><ul><li>24/7 incident readiness for anything that could impact brand, reputation, or creator trust.</li></ul>
Key responsibilities
-
Security strategy &amp; governance
-<ul><li>Develop and execute a comprehensive security strategy that aligns with MemeHouse&rsquo;s growth, product roadmap, and creator‑first culture.</li></ul><ul><li>Define and maintain security policies, standards, and playbooks for cybersecurity, data privacy, physical security, workplace‑violence prevention, and crisis response.</li></ul><ul><li>Establish clear ownership and accountability across product, engineering, operations, events, and partnerships.</li></ul>
Cybersecurity &amp; data protection
-<ul><li>Protect MemeHouse&rsquo;s infrastructure, applications, streaming platforms, and creator tools against threats targeting high‑traffic media environments.</li></ul><ul><li>Oversee vulnerability management, threat monitoring, incident response, and disaster recovery for systems used by creators, partners, and audiences.</li></ul><ul><li>Ensure compliance‑relevant controls (e.g., data privacy, content‑moderation‑adjacent obligations, platform‑specific requirements) are embedded in products and workflows.</li></ul>
Asset protection &amp; production‑environment security
-<ul><li>Oversee asset protection and lifecycle management for a large inventory of high‑value production equipment used across MemeHouse&rsquo;s creator spaces, including cameras, lighting, audio, broadcast, and streaming technology.</li></ul><ul><li>Implement and enforce controls for inventory tracking, access, maintenance, secure storage, and movement of equipment to minimize loss, theft, damage, and downtime.</li></ul>
Physical security for creator content spaces
-<ul><li>Lead the physical security program for multiple multi‑million‑dollar creator content spaces, including studios, production floors, and experience zones (e.g., MemeHouse LA and satellite locations).</li></ul><ul><li>Design and maintain layered security measures such as access control, surveillance, intrusion detection, alarm systems, and visitor‑management protocols tailored to high‑traffic, creator‑driven environments.</li></ul>
Workplace‑violence prevention &amp; safety culture
-<ul><li>Develop and maintain workplace‑violence awareness and prevention programs, including protocols for handling threats, stalking, or harassment that may arise from creators, fans, or public‑facing content.</li></ul><ul><li>Promote a security‑aware culture across teams, including regular training and communication for staff, creators, and on‑site partners.</li></ul>
Executive protection &amp; personal security
-<ul><li>Oversee the executive protection program for the Founder and other key principals, including security of their homes and residences, daily commute and travel routes, and security during national and international travel, with a focus on low‑profile but high‑reliability coverage.</li></ul><ul><li>Coordinate with local, state, and federal law‑enforcement agencies, as well as security vendors and internal travel/security teams, to ensure secure itineraries, accommodations, transportation, and contingency plans for high‑profile individuals.</li></ul>
Security operations &amp; staffing oversight
-<ul><li>Direct and manage a daily security team of 10&ndash;20 security agents at local properties, including schedule planning, training, performance, and protocol enforcement.</li></ul><ul><li>Oversee the deployment and coordination of 25&ndash;200 security personnel during special events, including large‑scale livestream‑first experiences, tours, and pop‑up activations, ensuring alignment with MemeHouse culture, safety, and brand standards.</li></ul>
Risk management &amp; incident response
-<ul><li>Lead enterprise‑level risk assessments, covering cyber, physical, reputational, and operational risks tied to media, UGC, and creator‑driven content.</li></ul><ul><li>Build and run incident‑response capabilities, including playbooks, tabletop exercises, and post‑incident review processes.</li></ul><ul><li>Serve as the central point of contact during incidents, coordinating with legal, communications, creator relations, platform partners, and law enforcement as needed.</li></ul>
Compliance, privacy, and stakeholder alignment
-<ul><li>Partner with legal, privacy, finance, and product leaders to embed security and risk considerations into contracts, partnerships, and product launches.</li></ul><ul><li>Ensure alignment with relevant regulatory and platform‑specific obligations (e.g., data‑privacy frameworks, content‑policy requirements, creator‑protection standards).</li></ul><ul><li>Prepare and present security posture, risk exposure, and investment priorities to executive leadership and, when applicable, board‑level stakeholders.</li></ul>
Reporting, audits, and oversight
-<ul><li>Serve as the primary security executive for board‑level and investor‑level reporting, including security‑risk disclosures, incident summaries, and long‑term security‑investment strategy.</li></ul><ul><li>Coordinate periodic independent security audits and assessments (cyber, physical, and compliance) and ensure findings are remediated on schedule.</li></ul>
Team &amp; vendor leadership
-<ul><li>Build and lead a security and risk organization, including internal security staff and external partners (forensics, monitoring, physical security, etc.).</li></ul><ul><li>Define talent strategy, training programs, and KPIs that balance prevention, detection, and response for a fast‑moving media company.</li></ul><ul><li>Manage security‑related vendor relationships and contracts, ensuring strong SLAs and crisis‑readiness.</li></ul>
Travel &amp; work expectations
-<ul><li>Willingness and ability to travel nationally and internationally to support executive protection, special events, and site security operations.</li></ul><ul><li>Flexibility to work non‑standard hours, weekends, and holidays as needed to support live‑event cycles, incident response, and executive‑protection schedules.</li></ul>
Qualifications
-
Education
-<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Security, Criminal Justice, or a related field.</li></ul><ul><li>Advanced degree (e.g., JD, MBA, or MS in Cybersecurity/Criminal Justice) preferred.</li></ul>
Certifications
-<ul><li>Relevant certifications such as CISSP, CISM, CISA, or project‑management‑style credentials are strongly preferred.</li></ul>
Experience
-<ul><li>10+ years of experience in security leadership roles, with at least 5 in senior security or executive positions (e.g., CSO, CISO, Head of Security, Director of Security).</li></ul><ul><li>Demonstrated track record securing fast‑growing technology or media companies, ideally with experience in live‑streaming, creator‑centric platforms, or large‑scale digital events.</li></ul><ul><li>Deep understanding of cybersecurity principles (network security, application security, cloud, identity), incident response, and risk management.</li></ul><ul><li>Solid experience with physical security programs, event security, and crisis management for venues or experiential activations.</li></ul><ul><li>Strong background in regulatory and privacy‑adjacent frameworks (e.g., GDPR‑like concepts, CCPA, child‑safety, platform‑specific rules) as they apply to digital media.</li></ul>
Strongly preferred
-<ul><li>Former Secret Service or federal executive‑protection experience is highly preferred.</li></ul><ul><li>Prior experience in private‑sector executive protection, close‑protection, or high‑net‑worth‑client security is also desirable.</li></ul>
Nice‑to‑have
-<ul><li>Experience working with influencers, creators, or entertainment‑adjacent brands.</li></ul><ul><li>Familiarity with livestream‑production stacks, UGC platforms, and social‑media ecosystems.</li></ul><ul><li>Public‑facing or media‑technology experience (events, broadcasting, streaming software).</li></ul>
Key skills &amp; mindset
-<ul><li>Strategic &amp; operator‑minded: Ability to translate risk and threat landscapes into pragmatic, business‑aligned security programs.</li></ul><ul><li>Risk‑aware communicator: Comfortable explaining complex security and privacy issues to founders, creators, and non‑technical stakeholders.</li></ul><ul><li>Crisis‑ready leader: Calm under pressure, with experience leading cross‑functional teams during high‑visibility incidents.</li></ul><ul><li>Empathetic toward creators: Understands that security and safety must protect both the company and the people generating culture.</li></ul>
What you&rsquo;ll build at MemeHouse
-<ul><li>A security program that scales alongside a distributed, creator‑driven ecosystem.</li></ul><ul><li>Incident‑response and safety protocols tailored to livestream‑first events and digital culture‑driven businesses.</li></ul><ul><li>Trust and confidence for creators, partners, platforms, and audiences that their data, IP, and safety are protected.</li></ul>
If you&rsquo;re a security leader who thrives at the intersection of technology, culture, and live experiences&mdash;and who can seamlessly integrate executive‑protection‑grade discipline into a creator‑centric environment&mdash;we want to hear from you.
How to apply
-
Please submit your r&eacute;sum&eacute;, a brief cover note describing how you would approach security for a creator‑ and livestream‑centric company like MemeHouse, and links to any relevant public profiles or writing.
Background check note: Candidates must be prepared to undergo an extensive background check, including criminal‑history, financial, and employment verification, as well as security‑suitability screening for executive‑protection‑adjacent responsibilities.
MemeHouse is an equal‑opportunity employer and values diverse perspectives in building a safer, more creative future.
#Workwolf</div>

Chief Security Officer

Los Angeles Community College District

Recruitment #26-1129-001 Date Opened 6/15/2026 08:00:00 AM Filing Deadline 7/10/2026 4:00:00 PM Location Los Angeles Community College District Office Salary $8,703.79 - $10,782.47/mo; $104,445.48 - $129,389.64/yr (based on a full-time, 12-mo position) Job Type Open &amp; Promotional (Dual) Definition Identifies, defines, analyzes, and resolves transactional and business process issues; develops requirements and specifications for accounting system/module development and modification; and serves as a resource to accounting and business office staffs by providing technical assistance, training, and coaching on the use of PeopleSoft and SAP accounting systems. Typical Duties Routinely audits transactional data, reports, accounting system functionalities, and inter-system integration to ensure effective operational outcomes; identifies opportunities for improving business processes and insuring compliance with all applicable laws, regulations, and policies, including GAAP. Consults with accounting system users to identify and define operational needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access. Analyzes the feasibility of and develops requirements/specifications for new systems/modules and enhancements to existing systems in areas such as general accounting, accounts receivable/payable, specially funded, student accounts, enterprise accounting and ensures that the system design fits the needs of the users. Documents business processes and system changes; develops and distributes communications to colleges, student, and other stake holders regarding policy, process, and procedural changes. Acts as liaison between process owners and IT systems and programming staff engaged in analyzing, designing, coding, implementing, maintaining, and modifying technology components of accounting information technology systems and applications. Performs testing for system projects from development to production and recommends changes in configurations to resolve errors and address user needs. Recruits, trains, and guides user-testers from various business areas to complete quality testing of new features and changes to existing accounting system modules. Provides technical training, mentoring, and coaching to professional and technical staff of matters related to usage of PeopleSoft and SAP systems functionality. Maintains effective and cooperative working relationships with process owners, technical team members, and users. Writes instructions, procedures, and manuals associated with the implementation and maintenance of payroll/retirement systems. Writes reports and correspondence containing descriptive, analytical, and evaluative content including specifications, findings, conclusions, and recommendations for accounting systems. Acts as a liaison with auditors engaged in regulatory, contractual, and operational audits of District accounting operations. May be assigned to project teams doing business process analysis in all functional areas under the direction of Vice Chancellor/Chief Financial Officer. May perform professional level work in the absence of assigned personnel and during peak workload periods. Performs related duties as assigned. Distinguishing Characteristics An Accounting Systems Analyst through continuous audit and user consultation identifies and defines transactional, business process, and accounting system issues; analyzes and translates departmental requirements into specifications based on an understanding of PeopleSoft and SAP accounting systems; performs testing, and maintenance tasks; and serves as a technical resource to accounting and business office staff at both the District Office and colleges. An Assistant Accounting Systems Analyst applies a thorough knowledge of accounting principles and practices and basic understanding of PeopleSoft and SAP, accounting systems to moderately complex level assignments in business process analysis and system maintenance and development. Assignments are selected to enhance the employee&rsquo;s skills and professional development in the preparation for promotion to higher-level analyst positions. Supervision General supervision is received from the Director of Accounting. Functional supervision may be received from accounting department managers. Functional supervision may be exercised over lower-level professional, technical, and clerical accounting staff both at the colleges and central accounting department. Class Qualifications Knowledge of: Business principles, practices, systems, and procedures of accounting including as general accounting, accounts receivable/payable, specially funded, student accounts, enterprise accounting Tools and approaches used in business process analysis and management Goals and objectives of the District and Division of Finance as they relate to accounting operations Federal, State, and local laws, ordinances, codes, and regulations related to accounting and financial systems and reporting of the District, including GAAP Board Rules as they related to accounting transactions of the District Characteristics and capabilities of state-of-the-art technology related to accounting and financial management administration including PeopleSoft and SAP accounting systems/modules Capabilities of computer applications, systems, and hardware used in accounting operations Principles and methods of systems developing operational process specifications and documentation Principles of work simplification and modification Principles of training and coaching Ability to: Identify operational problems, assemble and analyze facts, draw sound conclusions, and recommend solutions to accounting and financial system problems Articulate technical specifications for the development and improvement of business processes and related technology systems Interpret and applicable rules, laws, and procedures to accounting operations Document operational processes, functions, and procedures involving PeopleSoft and SAP accounting systems modules Perform testing tasks related to PeopleSoft and SAP accounting systems modules Effectively utilize computer equipment and software in the performance of duties Express concepts clearly and concisely both orally and in writing Write clear and comprehensive reports, documentation, instructions, and training materials Interpret and applicable rules, laws, and procedures to accounting and financial management operations Work effectively and independently on assigned projects Plan and execute work to meet critical schedules and deadlines Work effectively and cooperatively with a diverse pool of administrators, functional and technical team members, and users Entrance Qualifications Education and Experience: A. A bachelor&rsquo;s degree from a recognized college or university, preferable with a major in accounting, finance, business administration, public administration, or a related field AND three years of recent, full-time, paid, professional-level experience in an accounting position which included responsibility for business process analysis, design, and modification in an ERP environment such as SAP and PeopleSoft. OR B. A master&rsquo;s degree from recognized college or university with a major in accounting, business process management, or a related field AND one year of recent, full-time, paid, professional-level experience in an accounting position which included responsibility for business process analysis, design, and modification in an ERP environment such as SAP and PeopleSoft. Special: A valid Class &quot;C&quot; California driver's license may be required for some positions. Travel to locations throughout the District may be required for some positions. Benefits Medical and dental insurance and vision care plans are provided for employees and their dependents. A $50,000 life insurance policy is provided free of charge for each employee. New employees receive 12 full-pay days and 88 half-pay days of illness leave. 19 paid holidays per year. Vacation days accrue annually beginning at 10 days and increasing incrementally to 24 days depending on years of service with the District. Vacation days for management and confidential positions begin at 15, 20, or 24 days. Other paid time off includes: bereavement leave, personal necessity leave, court subpoena, and jury duty. Employees become members of the Public Employees Retirement System. Employees are also covered by Social Security. Employee Assistance Program Selection Process The examination process may consist of one or more parts which may include a training and experience evaluation, written test, performance test and/or oral interview. Reasonable Accommodations Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class. In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about their ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, they should always for a position and request reasonable accommodation at the appropriate time. Pay: $104,445.48 - $129,389.64 per year Work Location: In person

Accounting Systems Analyst

<div><div><h3 class="jobSectionHeader">THE OPPORTUNITY</h3>

We're GR0, one of the most awarded, fastest-growing digital marketing agencies in the country. We've generated over $1B for DTC brands, managed $500M+ in ad spend, and served 1,200+ clients since 2020, and we're not slowing down. We are on the forefront of AI and expanding by the minute with new service lines, new ventures, and new acquisitions. Growth like that runs on a Finance function that is precise, scalable, and trusted, and this role is the foundation it's built on.
We're looking for a Senior Accountant who is as comfortable in QuickBooks as they are exploring what AI can do for finance. You'll own the order-to-cash and bill-pay cycles, P&amp;Ls, and GL coding end-to-end, partnering directly with Finance leadership as we scale. If you want to build best-in-class accounting infrastructure at a top marketing agency on the cutting edge of AI, we want to hear from you.</div>
<h3 class="jobSectionHeader">WHAT YOU'LL DO:</h3><ul>
<li>Lead the full month-end and year-end close, including journal entries, accruals, GL and balance sheet reconciliations with supporting schedules, and audit-ready documentation.</li>
<li>Maintain the general ledger and ensure accurate transaction classification and coding.</li>
<li>Manage our offshore accounting team with the goal of transitioning all accounting operations in-house, owning the handoff end-to-end.</li>
<li>Manage the order-to-cash lifecycle, overseeing automated invoicing, reviewing specialized invoicing, and managing AR, the collections process, and DSO.</li>
<li>Prepare and analyze monthly P&amp;Ls by department, flagging variances and trends for Finance leadership.</li>
<li>Partner with Finance leadership on forecasting, budgeting, financial reporting, and ad hoc analysis.</li>
<li>Build and implement AI-driven automation to reduce manual work and improve accuracy as the business scales.</li>
<li>Own accounts payable and vendor bill pay in Ramp, leveraging its native AI to keep expenses coded to the right department and reconciled on time.</li>
<li>Partner with Finance leadership to design and document accounting policies, internal controls, and procedures, keeping records audit-ready and GAAP-compliant.</li>
</ul><h3 class="jobSectionHeader">HOW WE MEASURE SUCCESS:</h3><div>
<ul><li>Books closed, coded, and reconciled within 3-4 business days of month-end close.</li>
<li>98%+ invoice accuracy rate with zero material coding errors monthly.</li>
<li>DSO maintained at or below company target through proactive AR management.</li>
<li>Zero unresolved reconciliation variances older than 30 days.</li>
<li>At least one meaningful AI-driven improvement per quarter that reduces manual effort or improves accuracy.</li>
<li>Measurable, QoQ progress transitioning the offshore operations in-house.</li>
<li>Steadily declining corrections required from Finance leadership as you take ownership of bookkeeping.</li>
</ul></div><h3 class="jobSectionHeader">WHAT YOU'LL BRING:</h3><div>
<ul><li>5+ years of accounting experience, ideally in a professional services, agency, or high-growth startup environment.</li>
<li>1+ years of order-to-cash or billing experience, including invoicing, AR, and DSO management at volume.</li>
<li>Experience managing onshore and offshore teams across multiple workstreams.</li>
<li>Command of full-cycle accounting, including GL coding, reconciliations, and financial statement preparation.</li>
<li>Hands-on QuickBooks Online proficiency, ready to dive in on day one.</li>
<li>Strong Excel skills; you build reconciliations, trackers, and models without guidance.</li>
<li>Hands-on experience using AI tools to automate accounting or billing work you don't just follow the space, you apply it.</li>
<li>Experience with Ramp or a similar spend-management platform.</li>
<li>A clear communicator who works cross-functionally with Account Management, Operations, and clients on billing matters, often remotely.</li>
<li>A meticulous eye, with the ability to manage multiple deadlines without dropping the ball.</li>
<li>Bachelor's degree in Accounting, Finance, or a related field; CPA or progress toward CPA a plus.</li>
</ul></div><h3 class="jobSectionHeader">WHO YOU ARE:</h3><div>
<ul><li>You hold yourself to a high standard of accuracy, you produce numbers leadership can trust without rechecking them.</li>
<li>You own processes end-to-end and follow up without being asked, staying accountable without prompting.</li>
<li>You have a builder's instinct for AI and automation, you don't wait to be told to find a better way, you go looking for it and build it.</li>
<li>You thrive in a fast-moving, often remote environment and adapt quickly when priorities shift.</li>
<li>You're driven to grow, and you see this role for what it is: a path toward FP&amp;A and strategic finance as GR0 expands.</li>
</ul></div><h3 class="jobSectionHeader">Hiring Process:</h3><ul>
<li>Stage 1 &mdash; Recruiter Screen After submitting your application, our People &amp; Culture team will review and reach out to selected candidates. During this 30-minute call, we'll get to know your career journey, professional motivators, and what excites you about GR0 &mdash; while giving you a full picture of who we are and what we're building.</li>
<li>Stage 2 &mdash; Hiring Manager &amp; Executive Interview You'll meet with members of our leadership and finance team for a deeper dive into your background and experience. Expect to walk through your technical accounting expertise, how you approach financial reporting and analysis, and the systems and processes you've worked within &mdash; and of course, share why you're excited about this opportunity at GR0.</li>
<li>Stage 3 &mdash; Co-Founders Connect The final conversation is always our favorite. You'll get to connect directly with our CEO &amp; Co-Founder, Kevin Miller, and our Chief Growth Officer &amp; Co-Founder, Jon Zacharias. This is your chance to ask big questions, share your vision, and see if the feeling is mutual.</li>
<li>Stage 4 &mdash; Offer If a #GR0mance has brewed &mdash; we'll extend a competitive offer and hope you'll join the team!</li>
</ul><h3 class="jobSectionHeader">What's in it for you?</h3><div>
<div><ul><li>Shared Financial Success - GR0 believes strongly in equal pay for equal work, and transparency in compensation is one vehicle to achieve that. The annual compensation for this role is market competitive, ranging from $90,000-$115,000 salary, commensurate with experience.</li>
<li>Health and Family Benefits - GR0 offers comprehensive medical, dental, and vision coverage options for GR0ers and their families.</li>
<li>Wi-Fi Reimbursement - All employees receive a monthly reimbursement to help cover internet expenses while working.</li>
<li>Unlimited PTO - We know that rest is vital to your well-being and career success, so we give you the flexibility and trust to take it when you need it.</li>
<li>Paid Holidays - Take time to celebrate and rejuvenate with 13 fully paid holidays throughout the year.</li>
<li>Community Impact - GR0 is committed to supporting the communities where we work and live by partnering with local charitable organizations to give back in various ways.</li>
</ul></div></div><div><h2 class="jobSectionHeader">About Us</h2>
<div>
Headquartered in Los Angeles, California, GR0 is an award-winning digital marketing agency focused exclusively on igniting organic growth for direct-to-consumer and business-to-business startups and established brands. GR0 empowers these brands to build powerful online brands using a highly technical, best-in-class approach that delivers value and experience to consumers and engagement and sales for brands.

GR0&rsquo;s notable awards and achievements include:
<ul>
<li>Glassdoor&rsquo;s &ldquo;Top CEOs&rdquo; (2021)</li>
<li>Clutch&rsquo;s &ldquo;Top 100 Fastest Growing Companies&rdquo; (2022)</li>
<li>Comparably&rsquo;s &ldquo;Best Places to Work in Los Angeles&rdquo; (2021, 2022)</li>
<li>Comparably&rsquo;s &ldquo;Best Company for Career Growth&rdquo; (2021)</li>
<li>Built In&rsquo;s Moxie Women in Tech Awards (2021, 2022)</li>
<li>Great Place to Work (2021, 2022, 2023, 2024)</li>
<li>DotComm Awards (2023, 2024)</li>
<li>Power Partner's (2024)</li>
<li>Okendo Partner Award for Top Marketing Agency, North America (2026)</li>
</ul><div>At GR0, we put our people above all else. We promote an environment that celebrates diversity, fosters openness, and encourages conversations around what makes us different to further learn from one another. GR0 is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</div>
</div>
</div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div>

Senior Accountant, Finance (Remote - West Coast Only & PST Hours)

Davis Wright Tremaine LLP

<div><div>This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for a Senior Practice Management Specialist to join our team in our Seattle, Portland, San Francisco, Los Angeles, Culver City, New York City, or Washington D.C. offices.</div><div>
</div><div>
We offer a hybrid work engagement with three days of remote work, and two days in-office.</div><div>
</div><div>
Practice Management (PM) plays an instrumental role in helping our lawyers operate more effectively and efficiently to drive revenue growth, better utilize time spent on non-billable activities, facilitate the integration of lateral hires, and foster a collaborative environment to leverage all our business professional teams' capabilities to support our lawyers in building their practices and serving clients. The Practice Management Team comprises revenue enablers who ensure operational efficiency; develop, drive, and execute on PG/industry strategic vision; provide financial insights that drive economic improvements; support client value initiatives; and otherwise support each practice's business needs and operations.
</div><div></div><div>As a member of the practice management team, the Senior Practice Management Specialist will support the assigned senior practice manager, the Practice Group Chairs (PGCs) and practice leaders with the practice group's business needs and operations. In this role, the Senior Practice Management Specialist will develop an unparalleled knowledge of the inner workings of the Firm and provide timely and effective responses to the practice manager and the Practice Group they support.</div><div>
</div><div>
At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled.</div><div>
</div><div>
On a typical day you will:
</div><div>Practice Group Operations:
</div><ul><li>Collaborate with the Practice Manager to support the daily execution of business needs / operations of the Practice Group, including developing and managing the practice operations budget, establishing a consistent framework for Practice Group meetings and communications, supporting Firm processes and follow-up on initiatives/action items, etc.
</li><li>Provide significant support to the Practice Manager by assisting with tasks related to the responsibility of all operations related to the practice group by working closely with its attorneys and professionals, as well as the firm&rsquo;s business departments including, but not limited to: Information Governance, HR, Knowledge Management, Finance/Accounting, Recruiting, Marketing, Business Development, Client Experience, Professional Development, DEI, and Pro Bono
</li><li>Drive efficiencies and process improvements and introduce innovative approaches to improve the overall operation of the practice group and infrastructure, driving improved service to the Firm&rsquo;s clients and generating revenue. Work in tandem with the Practice Manager and other departments to implement process improvements that will improve service levels to the lawyers
</li><li>Maintain practice-specific resources that pertain to lawyer-led trainings
</li><li>Guide attorneys on efficient use of technology to improve service delivery, especially AI</li></ul><div>
Practice Group and Firmwide Strategy:
</div><ul><li>Support the Practice Manager with creating a strategic vision for the practice group, industry teams, and/or investment area
</li><li>Collaborate with Practice Manager, PG Chairs, partners and other business operations departments to facilitate the development and execution of Practice Group strategic plans with clear and achievable goals focused on culture, revenue, profitability, growth and retention, reputation, brand awareness, profile and competitive differentiation
</li><li>Support the firm&rsquo;s strategic value that &ldquo;People Matter&rdquo; by building trust and credibility with partners, counsel, and associates, including developing an in-depth understanding of experiences, capabilities, strengths, development needs, and relevant personal circumstances
</li><li>Collaborate with relevant business departments to provide trainings on &ldquo;soft skills&rdquo; such as client relationship management, business development, client feedback, etc.
</li><li>Provide operational and strategic support client teams for the firm&rsquo;s top and fastest growing clients</li></ul><div>
People Development:
</div><ul><li>Work with Professional Development Partners (PDPs) to ensure that each attorney in the group is fully utilized, with the opportunity to work on a variety of matters and with a variety of partners, while balancing development opportunities with client needs
</li><li>Assist the Practice Manager with attorney integration, ensuring that all attorneys who join the Firm have an unparalleled integration experience.
</li><li>In collaboration with the Practice Manager, act as point person to facilitate problem solving and address attorney concerns related to operational and strategic objectives
</li><li>Track and report utilization data and proactively flag underutilized and overutilized associates
</li><li>Work closely with the Practice Manager and Firm&rsquo;s Professional Development to develop training content and support the appropriate development, evaluation, and training of practice group attorneys.</li></ul><div>
Financial:
</div><ul><li>Analyze Practice Group financials and other key performance indicators to monitor timekeeper utilization, performance trends, and overall practice revenue.
</li><li>Manage Practice Group budgets and expenses
</li><li>Assist practice manager with analyzing monthly AR and collections efforts</li></ul><div>
Business Development:
</div><ul><li>Provide support and PG specific information and customization as needed to Business Development and Marketing department on strategic initiatives; RFP and pitch responses; targeted marketing collateral, accolades and recognition, etc., and ensure alignment of resources
</li><li>Work with business development and other staff departments to promote client and group initiatives, including client training programs and presentations (CLEs)
</li></ul>Join us if you have:<ul><li>
4+ years of law firm or professional services organization is desired, or equivalent internship and education. Law firm operations or business development experience is a plus
</li><li>Bachelor's Degree; College degree and demonstrated academic excellence is strongly preferred
</li><li>Ability to take ownership of projects and handle multiple projects simultaneously is required
</li><li>Demonstrated writing ability and excellent grammar, spelling and proofreading skills are required
</li><li>Excellent communication and interpersonal skills, including the ability to maintain effective working relationships and communicate verbally and in writing in a professional, courteous manner with clients, firm members, and other business contacts are required
</li><li>Ability to interact with lawyers and staff at all levels is required
</li><li>Demonstrated proficiency with MS Office Products required, i.e. Microsoft Word, PowerPoint, Outlook and Excel; CRM technology a plus
</li><li>Ability to pay close attention to detail and be highly organized and accurate is required
</li><li>General familiarity with the practice of law is a plus
</li></ul>Who We Are<div>
Davis Wright Tremaine LLP is an AmLaw 100 law firm with 9 offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment. At DWT, client service means having empathy for each client&rsquo;s and each lawyer&rsquo;s work and personal pressures, business objectives, and legal needs; anticipating their needs; and having the capabilities and commitment to deliver what matters most to them.</div><div></div> 
What&rsquo;s in it For You?<div>
DWT offers competitive compensation in addition to ample benefits including but not limited to:</div><ul><li>
Choice of health and vision insurance plans</li><li>
2 paid volunteer days for qualifying community service work</li><li>
Dental plan</li><li>
Fertility and adoption benefit</li><li>
Paid sabbatical after 13 years of service</li><li>
Tuition reimbursement</li><li>
Commuter benefits</li><li>
Retirement contribution</li></ul><div>
</div><div>
This job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities.</div><div> 
Washington State
</div><div>The annualized salary range for this position in Washington is $95,000 to $103,000. Actual pay will be adjusted based on the candidate&rsquo;s education, training, experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, 11 paid holidays each year and an employee assistance program. For full-time employees, the initial vacation benefit is 15 days per year and 11 days of sick leave per year, accrued bi-weekly. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.</div><div>
</div><div>
California</div><div>
The annualized salary range for this position in Los Angeles and Culver City is $95,000 to $103,000; and in San Francisco is $97,000 to $112,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.</div><div>
</div><div>
New York</div><div>
The annualized salary range for this position in New York City is $110,000 to $123,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.</div><div>
</div><div>
District of Columbia</div><div>
The annualized salary range for this position in Washington D.C. is $102,000 to $108,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.</div><div>
</div><div>
Davis Wright Tremaine LLP fosters a culture where all talented individuals&mdash;including those who are traditionally underrepresented in the legal profession&mdash;can have, and can see, paths to success. Our commitment to diversity, equity, and inclusion sits on four pillars: Community, Growth, Education, and Engagement. Learn more about the firm&rsquo;s commitment to DEI here:www.dwt.com/dei.</div><div> 

Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process and for employees who need reasonable accommodations to perform the essential functions of their positions due to a disability or for religious reasons. If you need to request accommodation during the application or recruiting process, please email humanresources_confidential@dwt.com.</div><div>
</div><div>
#LI-CH1</div></div>

Senior Practice Management Specialist

Confidential

<div>
 
 
 ** Only candidates with prior experience as a Personal Assistant to high-net-worth individuals &mdash; or in a comparable private service role (Estate Manager, Assistant Estate Manager, or House Manager) &mdash; will be considered.
 
 
 
 
 
 
 
 
 
 
 
 
 We're a dynamic, fast-moving team looking for a highly organized Personal Assistant to keep things running smoothly at home and at the office. This is a hands-on, in-person role focused primarily on household management &mdash; think errands, vendor coordination, and keeping daily life dialed in &mdash; with occasional light business support. You'll work closely with our leadership team, so reliability, discretion, and a proactive mindset are a must.
 
 
 
 
 
 
 
 
 
 
 
 
 
 What you'll actually do:
 
 
 
 
 
 
 
 
 
 
 &ndash;
 
 Personal &amp; household management:
 
 Run point on the daily personal to-do list, errands, and anything else that keeps life moving smoothly
 
 
 
 
 
 &ndash;
 
 
 Pet care:
 
 
 Oversee the wellbeing, schedule, and care of the executive's pets (vet visits, walks, feeding routines, sitters when needed)
 
 
 
 
 
 
 
 &ndash; Events &amp; entertaining:
 
 
 Plan and execute dinner parties and events &mdash; from guest lists and menus to vendors, staffing, and the small details that make a night memorable
 
 
 
 
 
 
 
 &ndash; Multi-property vendor management:
 
 
 Coordinate housekeepers, landscapers, contractors, and service providers across multiple properties; keep maintenance schedules tight and homes running flawlessly
 
 
 
 
 
 
 
 &ndash; Vehicle care:
 
 
 Manage service, registration, detailing, fuel, and logistics for the executive's vehicles
 
 
 
 
 
 
 
 &ndash; Light travel:
 
 
 Occasional travel to support the team on the road or at properties as needed; both domestic and local.
 
 
 
 
 
 
 
 &ndash; Communications &amp; logistics:
 
 
 Handle messages, scheduling, and confidential matters with total discretion
 
 
 
 
 
 Some days are structured. Others require you to pivot at 4:55 PM and make magic happen by 5:30. You'll need to be equally comfortable in both modes.
 
 
 
 
 
 
 
 
 
 
 What we're looking for:
 
 
 
 
 
 
 
 &ndash; A relentless executor with razor-sharp attention to detail and a hands-on, "I'll handle it" mentality
 
 
 
 
 
 &ndash; Calm under pressure, fast on your feet, and impossible to rattle
 
 
 
 
 
 &ndash; Excellent written and verbal communication &mdash; polished enough to represent the executive at the highest level
 
 
 
 
 
 &ndash; Total discretion and ironclad trust with confidential information
 
 
 
 
 
 &ndash; Tech-fluent and resourceful: whatever tool, vendor, or solution you need, you'll find it
 
 
 
 
 
 &ndash; Comfortable rolling up your sleeves on personal and household tasks one minute and managing high-end vendors the next
 
 
 
 
 
 &ndash; A "no task is beneath me" mindset paired with strong judgment and taste
 
 
 
 
 
 &ndash; Based in Los Angeles, on-site, Monday&ndash;Friday, with availability to be on-call on weekends when something comes up
 
 
 
</div>

Personal Assistant

AccountMakers

<div>
 
 Are you someone who enjoys helping others and learning new technology? AccountMakers has been engaged by our client, a fast-growing SaaS company, to hire a Customer Service Representative to support users of their SaaS platform, ensuring questions are answered quickly and issues are resolved clearly and efficiently. This is a full-time, remote role based in Los Angeles, focused on delivering a positive customer experience across the platform. This is a great opportunity for someone early in their career to gain hands-on experience in a high-growth tech environment, with exposure to customer success, product, and operations teams.
 
 
 
 
 
 
 As a Customer Service Representative, you will:
 
 
 
 -Respond to customer inquiries via email, chat, and support tickets in a timely and professional manner.
 
 
 
 
 
 -Assist users with basic troubleshooting and guide them through platform features.
 
 
 
 
 
 -Escalate more complex or technical issues to senior team members or engineering.
 
 
 
 
 
 -Document customer interactions and updates in CRM/support tools.
 
 
 
 
 
 -Support new users with onboarding questions and general product navigation.
 
 
 
 
 
 -Follow established processes to ensure consistent and high-quality support.
 
 
 
 
 
 -Identify common questions or issues and share feedback with the team.
 
 
 
 
 
 -Contribute to maintaining help center articles and FAQs.
 
 
 
 
 
 -This role is measured by response time, resolution accuracy, customer satisfaction (CSAT), and overall quality of support interactions.
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 -1&ndash;3 years of experience in customer service, support, or a customer-facing role, preferably in a SaaS or technology environment.
 
 
 
 
 
 -Strong written and verbal communication skills, with the ability to explain concepts clearly and professionally.
 
 
 
 
 
 -Demonstrated ability to manage customer interactions with empathy, professionalism, and sound judgment.
 
 
 
 
 
 -Strong organizational skills with attention to detail and accuracy in documentation.
 
 
 
 
 
 -Ability to prioritize and manage multiple requests in a fast-paced, high-volume environment.
 
 
 
 
 
 -Comfortable navigating and learning new systems, tools, and workflows.
 
 
 
 
 
 -Familiarity with CRM or support platforms (Zendesk, Intercom, HubSpot, etc.) is a plus.
 
 
 
 
 
 -Collaborative mindset with the ability to work cross-functionally with internal teams.
 
 
 
 
 
 -Proactive approach to problem-solving, with a willingness to take ownership of customer issues through resolution.
 
 
 
 
 
 
 Create your profile today to be considered!
 
 
 
 
 
 
 
 Compensation
 
 
 
 Compensation for this role ranges from $50,000 to $70,000 annually, plus full benefit options including health, vision, dental, 401k and other benefits.
 
 
 
 
 
 
 How To Apply
 
 
 
 Register as a job seeker via AccountMakers. Once you create your candidate profile, you&rsquo;ll be submitted for this opportunity and future openings aligned with your experience. Don&rsquo;t miss your chance!
 
 
 
 
 
 
 Who We Are
 
 
 
 AccountMakers is redefining how companies scale revenue and customer-facing teams by providing on-demand access to top sales, customer success, and support talent. We connect high-growth organizations with the leaders and teams they need, exactly when they need them. Learn more at accountmakers.com.
 
</div>

Customer Service Representative

BON CHARGE

<div>
 
 
 Role Overview
 
 
 
 
 
 
 The Brand Director is the senior creative and communications leader of BON CHARGE. This role owns everything the outside world sees, hears, and feels about the brand: social, content, creative, PR, community, and brand partnerships.
 
 
 
 
 
 Reporting to the CMO, this is a Director-level remit with a substantial cross-functional team to deliver in critical brand moments. The Brand Director leads the team with clarity, holds the brand standard, and ensures every output is unapologetically bold, commercially grounded and unmistakably BON CHARGE.
 
 
 
 
 
 This role requires equal parts brand vision and commercial rigour. The successful candidate will inspire the creatives in the team with bold vision and interrogate a campaign brief for margin impact with equal confidence. This role is responsible for shaping the global perception and cultural relevance of BON CHARGE as it scales into a world-leading wellness technology brand.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 1. Brand Strategy and Identity
 
 
 <ul>
 <li>
 Own the BON CHARGE brand: its positioning, tone of voice, visual identity, and the standards by which all output is judged.
 </li>
 <li>
 Translate the commercial strategy from the CMO into a brand narrative that works globally across US, UK, AU and other global markets.
 </li>
 <li>
 Ensure brand consistency across every touchpoint including digital, physical, social, editorial, event, and partnership without slowing execution velocity.
 </li>
 <li>
 Evolve the brand as the business grows into new categories and markets, protecting its core while making it relevant to new audiences.
 </li>
 <li>
 Ensure BON CHARGE remains culturally relevant by identifying emerging consumer behaviour, wellness trends, aesthetics, creators, and cultural movements ahead of competitors.
 </li>
 <li>
 Act as the final brand approval authority for all external-facing creative before it goes live.
 </li>
 <li>
 Lead the development of integrated global campaign concepts that unify creative, PR, partnerships, social, email, events, and content into a single commercially effective brand narrative.
 </li>
 </ul>
 
 
 
 
 
 2. Communications and PR
 
 
 
 
 
 <ul>
 <li>
 Own BON CHARGE's global communications strategy across media relations, press, trade, and earned coverage in all three markets.
 </li>
 <li>
 Direct the PR &amp; Partnerships Manager and regional PR agencies (UK, US, AU), setting the agenda, approving the outreach strategy, and holding agencies accountable to coverage targets.
 </li>
 <li>
 Lead communications around major brand moments including product launches, athlete partnerships, Scientific Advisory Board announcements, event activations, and campaign releases.
 </li>
 <li>
 Own crisis communications as the first point of escalation for any reputational risk.
 </li>
 <li>
 Build and maintain relationships with key journalists, editors, and media contacts across the wellness, sports, lifestyle, and health categories.
 </li>
 </ul>
 
 
 
 
 
 3. Social Media and Community
 
 
 
 
 
 <ul>
 <li>
 Set the strategic direction for BON CHARGE's social media presence globally, covering platform strategy, content pillars, tone, and channel priorities.
 </li>
 <li>
 Own social performance at a strategic level: audience growth, engagement quality, content-to-conversion contribution, and community health.
 </li>
 <li>
 Ensure social strategy integrates with the broader campaign and partnership calendars so that social amplifies all other activity.
 </li>
 <li>
 Design scalable global community management systems that protect brand reputation while maintaining premium customer interaction standards across all markets.
 </li>
 </ul>
 
 
 
 
 
 4. Creative Vision and Production
 
 
 
 
 
 <ul>
 <li>
 Inspire the Creative Director and Senior Graphic Designers, setting the creative brief standard, approving visual direction, and ensuring output is both compelling and commercially effective.
 </li>
 <li>
 Own the creative production pipeline across campaigns, evergreen assets, product launches, partnership content, events, and editorial.
 </li>
 <li>
 Ensure creative output supports conversion alongside brand awareness, with every asset serving a clear role in the commercial funnel.
 </li>
 <li>
 Build and maintain a scalable creative system including templates, component libraries, brand asset management, and briefing discipline that enables speed without sacrificing quality.
 </li>
 <li>
 Direct UGC strategy in partnership with the UGC Manager, ensuring user-generated content is systematically sourced, approved, and deployed across channels.
 </li>
 </ul>
 
 
 
 
 
 5. Content Strategy and Editorial
 
 
 
 
 
 <ul>
 <li>
 Direct the Head of Content and Copywriters, setting content strategy across owned channels including web, email, blog, and YouTube, and ensuring editorial output is on-brand, science-backed, and conversion-conscious.
 </li>
 <li>
 Own the content calendar in collaboration with the Sales &amp; Marketing Director at a strategic level, sequencing launches, campaigns, partnership moments, and evergreen content to maximise commercial impact.
 </li>
 <li>
 Ensure all content passes through the compliance approval workflow before publication. The Brand Director is accountable for content that is compelling and legally safe across all three markets.
 </li>
 <li>
 Drive thought leadership content by working with the Scientific Advisory Board and external experts to produce credibility-building editorial that supports SEO and brand authority.
 </li>
 </ul>
 
 
 
 
 
 6. Events &amp; Community - Global
 
 
 
 
 
 <ul>
 <li>
 Direct the global Brand &amp; Community Leads, ensuring regional brand expression is consistent with global standards while remaining locally relevant.
 </li>
 <li>
 Coordinate regional event activations through local event managers, ensuring events deliver measurable brand and commercial value.
 </li>
 <li>
 Use regional leads as a source of market intelligence, feeding local audience insight, competitor activity, and cultural context back into the global brand strategy
 
 .
 
 </li>
 </ul>
 
 
 
 
 
 7. Partnership and Sponsorship Integration
 
 
 
 
 
 <ul>
 <li>
 Work closely with the Head of Partnerships &amp; Sponsorships to ensure all partnership assets including athlete content, club activations, SAB output, and brand collaborations are activated fully through the Brand &amp; Comms team.
 </li>
 <li>
 Own the brand narrative around major partnerships, covering how they are announced, activated, and measured for brand impact.
 </li>
 <li>
 Ensure partnership content meets BON CHARGE brand standards before publication. The Brand &amp; Comms Director holds approval authority on all co-branded and partner-generated content.
 </li>
 </ul>
 
 
 
 
 
 8. Team Leadership and Function Management
 
 
 
 
 
 <ul>
 <li>
 Lead, develop, and scale a cross-functional team across social, creative, content, PR, events, and community.
 </li>
 <li>
 Set clear KPIs for every direct report and their functions. The Brand &amp; Comms function is a commercially accountable team with measurable performance expectations.
 </li>
 <li>
 Build a team culture of speed, quality, and commercial awareness, where people understand how their work connects to revenue.
 </li>
 <li>
 Partner with the CMO on headcount planning, agency relationships, and budget allocation across the Brand &amp; Comms function.
 </li>
 <li>
 Manage the Brand &amp; Comms budget with discipline, holding agency fees, production costs, event spend, and content investment to defined ROI thresholds.
 </li>
 <li>
 Act as a strategic brand advisor to the executive team, ensuring product, partnerships, customer experience, retail, and expansion decisions align with long-term brand equity.
 </li>
 </ul>
 
 
 
 
 
 9. Performance, Measurement and Reporting
 
 
 
 
 
 <ul>
 <li>
 Own the Brand &amp; Comms scorecard, delivering monthly reporting to the CMO covering brand health metrics, social performance, PR coverage value, content attribution, community growth, and campaign results.
 </li>
 <li>
 Define what brand effectiveness means for BON CHARGE in measurable terms, including contribution to traffic, conversion, and retention.
 </li>
 <li>
 Hold every function within the remit to defined output and performance standards. Social, PR, creative, content, and community all operate against clear metrics.
 </li>
 <li>
 Work closely with the Performance Marketing team to ensure brand and creative strategy supports paid media efficiency, customer acquisition, and conversion performance
 
 .
 
 </li>
 </ul>
 
 
 
 
 
 Experience and Qualifications
 
 
 
 
 
 
 
 Essential
 
 
 <ul>
 <li>
 8+ years in brand, communications, or creative leadership roles, with at least 3 years at Director level managing cross-functional teams.
 </li>
 <li>
 Proven track record owning a brand across multiple markets, ideally US, UK, and at least one APAC market.
 </li>
 <li>
 Experience directing creative teams and holding a brand visual and tone standard at scale.
 </li>
 <li>
 Hands-on PR and communications background with the ability to direct agencies and lead media strategy.
 </li>
 <li>
 Strong social media strategic capability across platform strategy, community, and performance.
 </li>
 <li>
 Commercially literate, with the ability to connect brand investment to revenue outcomes and present clearly to executive leadership.
 </li>
 <li>
 Experience managing large, blended teams across in-house and agency with multiple direct reports.
 </li>
 <li>
 Happy to work outside of core business hours for global calls. Role will be based in London reporting to HQ CMO in Sydney, Australia.
 </li>
 </ul>
 
 
 
 
 
 Highly Desirable
 
 
 <ul>
 <li>
 Experience in DTC wellness, health, fitness, or consumer technology, with an understanding of the science-backed content and regulatory landscape.
 </li>
 <li>
 Familiarity with content compliance workflows and multi-jurisdictional marketing regulations.
 </li>
 <li>
 Experience managing partnership or sponsorship content activation across athlete, celebrity, or brand collaboration.
 </li>
 <li>
 Track record building or scaling a brand from mid-market to premium positioning
 </li>
 </ul>
 
 
 
 
 
 Character
 
 
 <ul>
 <li>
 Holds a clear and instinctive standard for quality, and builds teams that share it.
 </li>
 <li>
 Commercially grounded, with a consistent focus on outcomes alongside creative excellence.
 </li>
 <li>
 Obsessed with detail and brand standards, while still capable of operating with speed in a high-growth environment.
 </li>
 <li>
 A strong people leader who builds high-performing teams.
 </li>
 <li>
 Calm and clear under pressure across brand crises, campaign launches, and competing priorities.
 </li>
 <li>
 Communicates up cleanly so the CMO always has full visibility of what is shipping, what is performing, and what requires a decision.
 </li>
 </ul>
</div>

Brand Director

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