sales manager

account manager

sales assistant

area sales manager

director of sales

assistant director of sales

Marriott International

<div>Additional Information 
Job Number25184275 
Job CategorySales &amp; Marketing 
LocationSheraton Soma Bay Resort, P.O. BOX 71, Red Sea, Egypt, Egypt 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Assists in leading the property&rsquo;s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Developing &amp; Executing Sales Strategies
<ul><li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li></ul>
<ul><li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li></ul>
<ul><li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li></ul>
<ul><li>Assists with the development and implementation of promotions, both internal and external.</li></ul> 
Maximizing Revenue
<ul><li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li></ul>
<ul><li>Recommends booking goals for sales team members.</li></ul> 
Managing Sales Activities
<ul><li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li></ul>
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul> 
Analyzing &amp; Reporting on Sales and Financial Data
<ul><li>Analyzes market information by using sales systems and implements strategy to achieve property&rsquo;s financial room and catering goals.</li></ul>
<ul><li>Assists Revenue Management with completing accurate six period projections.</li></ul>
<ul><li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li></ul>
<ul><li>Ensures that a customer recognition program is in effect throughout Sales.</li></ul>
<ul><li>Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.</li></ul>
<ul><li>Participates in and practices daily service basics of the brand.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li></ul>
<ul><li>Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul> 
Building Successful Relationships
<ul><li>Develops and manages relationships with key stakeholders, both internal and external.</li></ul>
<ul><li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li></ul>
<ul><li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li></ul>
<ul><li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Assistant Director of Sales

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza&rsquo;s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.
Day Auditor
Four Seasons Hotel Cairo at The First Residence
Four Seasons Hotel Cairo at The First Residence is seeking a talented and experienced Day Auditor who shares our passion for excellence and is enthusiastic about delivering an exceptional experience.
About the role
The day audit position is responsible for verifying and reporting hotel revenues, reviewing paperwork submitted to Accounting to document these revenues, and preparing and publishing a Daily Revenue report for internal use by Hotel Managers to review financial performance and forecast future business levels.
What You Will Do
<ul><li>Maintain harmonious and professional relationship with co-workers and supervisors, in particular, maintain a solid rapport with Front Desk, Reservations, Food &amp; Beverage, and other departments that turn in paperwork to Day Audit.
</li><li>Comply with and enforce Four Seasons&rsquo; Category One and Category Two Work Rules and Standards of Conduct as outlined in EmPact.
</li><li>Coordinate work with other functions within the Accounting Department, ensuring a seamless flow of paperwork to the Income Audit and, when necessary, other functions such as Payroll and A/R.
</li><li>Communicate any instances where paperwork is at variance with Internal Controls to the Income Auditor, Staff Accountant, and Assistant Director of Finance.
</li><li>Communicate shortcomings in paperwork back to the originating department.
</li><li>Assist in covering guest inquiries to the Accounting Department, including folio requests from guests, credit card inquiries from guests, as well as requests for information from other departments within the hotel.
</li><li>Collect/Audit paperwork from all revenue centers in the hotel, ensuring accuracy and compliance with Four Seasons&rsquo; Internal Controls and local hotel polices.
</li><li>Ensure that accurate room revenue is captured, recorded, and posted.
</li><li>Ensure that accurate F&amp;B outlet revenue, Banquet Food and Beverage Revenue, and F&amp;B Miscellaneous Revenue are fully captured, recorded, and posted.
</li><li>Monitor and record all house account meals and entertainment expenses, and report any non-compliance to the Assistant Director of Finance for follow-up with the hotel management.
</li><li>Balance income against the respective ledger balances in the PMS system (guest ledger, city ledger, and deposit ledger), and any discrepancies are corrected as identified and brought to the attention of the Assistant Director of Finance.
</li><li>Verify credit card settlements and transmissions to receipts in the bank, and outstanding balances are traced for future receipt, and ensure exceptions are investigated and anomalies are brought to the Director of Finance or Assistant Director of Finance&rsquo;s attention.
</li><li>Update credit card reconciliations daily that agree to transmissions and receipts; where credit card numbers are stored electronically, no hard copy of the numbers should be retained on file.
</li><li>Perform monthly balance sheet reconciliations to ensure balances agree with the outstanding credit card balance per the credit card reconciliations.
</li><li>Ensure post-departure allowances with all applicable backup are approved and signed per local policy and included in the SR-5.
</li><li>Review the General Ledger accounts established to Record Room, Food &amp; Beverage, Amusement, and General Sales and Value Added Taxes.
</li><li>Every month, a summary of activity in these accounts is to be prepared and approved by the Director of Finance, with workings to include a comparison of taxable revenue on the monthly P&amp;L statement to the liability balance at month-end; discrepancies should be investigated and resolved appropriately.
</li><li>Monitor the safeguarding of the hotel&rsquo;s assets by reviewing hotel credits issued by both the Rooms division and the Food &amp; Beverage, and ascertaining the business purpose of such credits and proper manager approval.
</li><li>Review daily void reports from the hotel&rsquo;s F&amp;B POS system to ensure proper inventory control in the F&amp;B department.
</li><li>Track the sale and redemption of hotel gift cards to calculate the hotel&rsquo;s liability.
</li></ul>What You Bring
<ul><li>Be part of a cohesive team with a singular focus on creating the best possible guest experience
</li><li>Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons
</li><li>Have career growth opportunities both within Four Seasons Hotel Cairo at the First Residence and worldwide with our company
</li><li>Excellent Training and Development opportunities
</li></ul>What We Offer
<ul><li>Competitive salary, wages, and a comprehensive benefits package
</li></ul><ul><li>Excellent training and development opportunities
</li></ul><ul><li>Complimentary dry cleaning for employee uniforms/ business attire.
</li></ul><ul><li>Complimentary employee meals
</li></ul><ul><li>Complimentary stays at Four Seasons properties (based on availability), with discounted meals.
</li></ul><ul><li>Dental and medical/disability/life insurance
</li></ul><ul><li>Retirement pension plan
</li></ul><ul><li>Employee service awards
</li></ul><ul><li>Annual employee party/social and sports events
</li></ul>Schedule &amp; Hours
Full&ndash;time job with 44 working hours a week</div>

Day Auditor

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza&rsquo;s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.
<div>Director of Revenue
</div><div>Four Seasons Hotel Cairo at The First Residence 
</div><div>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Director of Revenue who shares our passion for excellence and is enthusiastic about creating the ultimate experience.
</div>About the role
Responsible for the overall management of the Reservations Department and Revenue Management activities of the Resort to achieve budgeted goals; understanding and applying the principles of occupancy and rate to achieve maximum yield.
What you will do
<ul><li>Control rooms and rate availability in accordance with established guidelines to maximize occupancy and revenue.
</li><li>Coordinate group inventory and allocations with the Director of Sales and/or Director of Marketing, develop and implement policies and procedures about the revenue management of the reservations function.
</li><li>Operate and manage a Property Management System and monitor the Delphi Marketing Management System.
</li><li>Produce / Analyze the following reports and recommend/implement appropriate action to maximize revenue: Daily/Weekly Occupancy and revenue Forecasts, Monthly Market Segment Forecast, Booking Pace by Segment, Red Date Analysis, Rooms Inventory Report with Group Displacement, Arrival/Departure Patterns, Phaser Report, RateView Reports, Rate Resistance/Turnaway Report, Suite Inventory Forecast, Month End Suite Analysis, Booking Source Analysis, Pivot Table Reports, Data Mining.
</li><li>Produce and publish a monthly analysis/report summarizing the month-end reservations activity.
</li><li>Establish and/or manage the following: Published, Package, and Negotiated Rate Strategy Tiers, Segment Ceilings based on historical and current demand, incentive plans/program for Reservations agents and managers, Rate/Yield Strategy Worksheet, Rate/Yield Strategy within PMS, Front Desk Upsell program, Front Desk Perfect Fill Program.
</li><li>Maintain favorable working relationships among employees to promote maximum morale, productivity, and efficiency.
</li><li>Develop and mentor the Reservations/Assistant Reservations Manager for future advancement.
</li><li>Display a high level of integrity and professionalism at all times in all dealings with guests and employees.
</li><li>Participate/Conduct/Attend scheduled departmental and Administrative meetings as requested; Yield, Forecast, Department, Pre-Con&rsquo;s, Board of Operations, Sales and Marketing, and Annual Revenue Management Conferences.
</li><li>Respond according to the crisis management plan to any resort emergency or safety situation.
</li><li>Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and the planning committee.
</li><li>Comply with Four Seasons Category One and Two Work Rules and standards of conduct as outlined in EmPact.
</li></ul>What you bring
Assist with all guest inquiries within the sales and marketing department, including assisting with high telephone volume and walk-in site inspections. Assist with the development of all direct sales presentation material for both the travel industry and group sales. Assist in the creation of the annual Marketing Plan and Annual Budget. Coordinate Worldwide Reservation Office visits and special activities. Establish relationships with Reservations Managers in the city as well as in Four Seasons, as well identify potential candidates for future recruitment. Perform added tasks or projects as assigned by the Director of Commercial.
 
 
What we offer:
<ul><li>Competitive Salary, wages, and a comprehensive benefits package
</li></ul><div><ul><li>Excellent Training and Development opportunities
</li></ul></div><div><ul><li>Complimentary Dry Cleaning for Employee Uniforms
</li></ul></div><div><ul><li>Complimentary Employee Meals
</li></ul></div><div><ul><li>Complimentary stays at FS properties (based on availability), with discounted meals.
</li></ul></div><div><ul><li>Dental and medical/disability/life insurance
</li></ul></div><div><ul><li>Retirement benefits/pension
</li></ul></div><div><ul><li>Employee service awards
</li></ul></div>Schedule &amp; Hours:
<ul><li>Full&ndash;Time Job with 5 working days a week</li></ul></div>

Director of Revenue

Hilton

<div>Operation Coordinator
A Hotel Operations Coordinator Assistant plays a pivotal role in supporting the daily functions of various hotel departments, ensuring seamless operations and exceptional guest experiences. Below is an overview of the key responsibilities and duties associated with this role across different departments:
1. Front Office:<ul><li>
Guest Services: Assist in administration for front desk operations, ensuring accuracy and adherence to hotel policies and procedures.</li><li>
Guest Relations: Develop guest services to enhance the guest experience.</li></ul>
2. Housekeeping:<ul><li>
Administrative Support: Provide administrative assistance to the housekeeping department, including meeting minutes and maintaining operational records.</li><li>
Communication: Serve as a liaison between housekeeping and other departments to ensure guest satisfaction and operational efficiency.</li></ul>
3. Engineering:<ul><li>
Maintenance Coordination: Assist in scheduling and tracking maintenance tasks, ensuring that all hotel facilities are in optimal working condition.</li><li>
Record Keeping: Maintain logs of maintenance activities, equipment status, and service requests.</li></ul>
4. Food and Beverage:<ul><li>
Event Support: Provide administrative support for food and beverage operations, including event planning, menu coordination, and liaising between operational departments.</li><li>
Inventory Management: Assist in tracking inventory levels, ordering supplies, and ensuring compliance with health and safety standards.</li></ul>
5. Kitchen:<ul><li>
Administrative Assistance: Support kitchen operations by managing administration requirements, ensuring accuracy and adherence to hotel policies and procedures.</li><li>
Compliance Monitoring: Ensure adherence to food safety regulations and assist in maintaining cleanliness and organization within the kitchen.</li></ul>
6. Recreation and Animation:<ul><li>
Program Coordination: Assist in planning and organizing recreational activities and entertainment programs for guests.</li><li>
Guest Engagement: Promote and manage guest participation in various activities, ensuring a memorable experience.</li></ul>
7. Hygiene:<ul><li>
Compliance Monitoring: Assist in monitoring that all hotel areas adhere to hygiene and cleanliness standards.</li></ul>
8. Security:<ul><li>
Safety Protocols: Assist in monitoring security measures to ensure the safety of guests and staff.</li><li>
Incident Reporting: Help in documenting and reporting security incidents, coordinating with law enforcement when necessary.</li></ul>
9. Director of Operations:<ul><li>
Administrative Support: Provide comprehensive administrative assistance to the Director of Operations, including scheduling, reporting, and communication with department heads.</li><li>
Project Coordination: Assist in coordinating special projects, operational improvements, and strategic initiatives across departments.</li></ul>
In summary, the Hotel Operations Administration Assistant is integral to the smooth functioning of hotel operations, providing essential support across various departments to ensure guest satisfaction and operational excellence.
Qualifications - Internal
Qualifications - Internal
What are we looking for? 
An Operation Administrative Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Excellent verbal and written communication skills</li><li>
Excellent administration and IT skills</li><li>
Committed to delivering a high level of customer service, both internally and externally</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work under pressure</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous administrative experience in a fast paced environment</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Operation Coordinator

<div>
 A Hotel Operations Coordinator Assistant plays a pivotal role in supporting the daily functions of various hotel departments, ensuring seamless operations and exceptional guest experiences. Below is an overview of the key responsibilities and duties associated with this role across different departments:
 
 
 <ul>
 <li>
 Front Office:
 </li>
 <li>
 Guest Services: Assist in administration for front desk operations, ensuring accuracy and adherence to hotel policies and procedures.
 </li>
 <li>
 Guest Relations: Develop guest services to enhance the guest experience.
 </li>
 <li>
 Housekeeping:
 </li>
 <li>
 Administrative Support: Provide administrative assistance to the housekeeping department, including meeting minutes and maintaining operational records.
 </li>
 <li>
 Communication: Serve as a liaison between housekeeping and other departments to ensure guest satisfaction and operational efficiency.
 </li>
 <li>
 Engineering:
 </li>
 <li>
 Maintenance Coordination: Assist in scheduling and tracking maintenance tasks, ensuring that all hotel facilities are in optimal working condition.
 </li>
 <li>
 Record Keeping: Maintain logs of maintenance activities, equipment status, and service requests.
 </li>
 <li>
 Food and Beverage:
 </li>
 <li>
 Event Support: Provide administrative support for food and beverage operations, including event planning, menu coordination, and liaising between operational departments.
 </li>
 <li>
 Inventory Management: Assist in tracking inventory levels, ordering supplies, and ensuring compliance with health and safety standards.
 </li>
 <li>
 Kitchen:
 </li>
 <li>
 Administrative Assistance: Support kitchen operations by managing administration requirements, ensuring accuracy and adherence to hotel policies and procedures.
 </li>
 <li>
 Compliance Monitoring: Ensure adherence to food safety regulations and assist in maintaining cleanliness and organization within the kitchen.
 </li>
 <li>
 Recreation and Animation:
 </li>
 <li>
 Program Coordination: Assist in planning and organizing recreational activities and entertainment programs for guests.
 </li>
 <li>
 Guest Engagement: Promote and manage guest participation in various activities, ensuring a memorable experience.
 </li>
 <li>
 Hygiene:
 </li>
 <li>
 Compliance Monitoring: Assist in monitoring that all hotel areas adhere to hygiene and cleanliness standards.
 </li>
 <li>
 Security:
 </li>
 <li>
 Safety Protocols: Assist in monitoring security measures to ensure the safety of guests and staff.
 </li>
 <li>
 Incident Reporting: Help in documenting and reporting security incidents, coordinating with law enforcement when necessary.
 </li>
 <li>
 Director of Operations:
 </li>
 <li>
 Administrative Support: Provide comprehensive administrative assistance to the Director of Operations, including scheduling, reporting, and communication with department heads.
 </li>
 <li>
 Project Coordination: Assist in coordinating special projects, operational improvements, and strategic initiatives across departments.
 
 
 
 </li>
 </ul>
 In summary, the Hotel Operations Administration Assistant is integral to the smooth functioning of hotel operations, providing essential support across various departments to ensure guest satisfaction and operational excellence.
 
 
 
 Qualifications - Internal
 
 
 
 Qualifications - Internal
 
 
 
 What are we looking for?
 
 
 
 An Operation Administrative Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Excellent administration and IT skills
 </li>
 <li>
 Committed to delivering a high level of customer service, both internally and externally
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Ability to work under pressure
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous administrative experience in a fast paced environment
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Hurghada Plaza
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

<div>Director of Sales
A Director of Sales manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace. 
 
 
What will I be doing? 
As Director of Sales, you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. A Director of Sales will work to develop the sales group and groom a high-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments</li>
<li>Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support</li>
<li>Prepare company contracts for the hotel in accordance with current business and pricing conditions</li>
<li>Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator</li>
<li>Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success</li>
<li>Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports</li>
<li>Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings</li>
<li>Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity</li>
<li>Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests</li>
<li>Produce accurate and timely reports that meet the needs of the hotel and the management company</li>
<li>Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team</li>
<li>Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs</li>
<li>Contribute to relevant management meetings to develop and implement sales and marketing initiatives</li>
</ul>What are we looking for? 
A Director of Sales serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations</li>
<li>Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges</li>
<li>Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members</li>
<li>Excellent organisational and planning skills</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work well under time pressure and/or demanding travel schedules</li>
<li>Demonstrated previous experience in a Sales role with the proven ability to close a sale</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of the local market</li>
<li>Knowledge of hospitality industry</li>
<li>A passion for sales and target-based performance</li>
<li>Relevant degree, in sales, business development or other relevant business field, from an academic institution</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Director of Sales

<div>Commercial Director/Manager
The Commercial Director, O&amp;M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel. 
 
 
What will I be doing? 
The Commercial Director, O&amp;M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel in EMEA.
This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, through working effectively with area support teams. F&amp;B commercial activities will be shared responsibilities with the F&amp;B Manager, Director of Operations, GM and the Commercial Director.
The Commercial Director is a role model for the commercial community within the owned and managed portfolio in EMEA, and develops teams and individuals in these functions whilst being a Key business partner to the Hotel General Manager. They support hotels in deriving the most value from Hilton Sales teams. The Commercial Directors role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders.
The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments. Driving overall FMS results gaining an Unfair share through a disciplined execution of commercial activities.
A Commercial Director will be lead, coach, develop, recruit and retain future talents. He/she will manage performance, develop and evaluate the commercial team members on the agreed KPI&rsquo;s, whilst working effectively as part of a 4D structure on property. Specifically, a Commercial Director will perform the following tasks to the highest standards:
<ul><li>Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams, To include but not limited; All Rooms, GC&amp;E, F&amp;B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.</li>
<li>Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.</li>
<li>Ensure Business Review Guidelines (current to + 5 years) all Pricing &amp; Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.</li>
<li>Support various On Property, RDOS&rsquo;s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.</li>
<li>Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.</li>
<li>Develop and maintain strong relationships with all stakeholders, owners, hotel teams, Hilton matrix support teams to ensure commercial benefits of the hotel.</li>
<li>Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.</li>
<li>Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).</li>
<li>Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.</li>
<li>Participate in the leadership activity of the Hotel and Region.</li>
</ul>What are we looking for? 
A Commercial Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Minimum of 3+ year&rsquo;s hospitality/travel industry experience in a revenue generating or commercial services role.</li>
<li>Minimum of 3+ years of experience presenting sales plans, presentations, etc. to senior level executives and constituent groups</li>
<li>3+ experience working in a collaborative/matrixed environment</li>
<li>3+ years working with departmental financial data to make strategic/tactical decisions</li>
<li>3+ years of experience evaluating and identifying business opportunities for a business</li>
<li>At least 3 years of experience managing a sales or commercial team</li>
<li>Fluent in English</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>3+ years working in a multi-complex hotel/travel industry environment</li>
<li>Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Finance</li>
<li>Local language, strong attribute to have</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Commercial Director/Manager

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