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associate director, m&a projects

associate strategy pmo

Qatar National Bank

<div></div><div><div><ul><li><div><b>Business Unit</b>
</div><div>QNB - Qatar
</div></li><li><div><b>Division</b>
</div><div>Strategy
</div></li><li><div><b>Department</b>
</div><div>Strategy
</div></li><li><div><b>Location</b>
</div><div>Doha, Qatar
</div></li><li><div><b>Closing Date</b>
</div><div>31-Dec-2026
</div></li></ul></div><div><div><h5 class="jobSectionHeader"><b>About QNB</b></h5>
<p>Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.</p>
<p>QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.</p>
<p>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.</p>
<p>Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.</p>
<p>QNB Group has an active community support program and sponsors various social, educational and sporting events.</p>
</div></div><div><div><div><h5 class="jobSectionHeader"><b>Job Purpose Summary</b></h5>
</div><div><p>Support the Strategy PMO (Senior) Managers in managing, monitoring, steering, and tracking projects in order to ensure implementation and successful completion within the defined time, budget, and scope. Support in the preparation of management information reports on all planned and ongoing projects on a continuous and ad hoc basis as directed. Assist in the day-to-day operations of the Group Project Management Office (PMO) for all planned, ongoing, and ad hoc projects in QNB. Assist in rolling out and championing the overall project management methodology, processes, procedures, tools and templates to manage the overall project portfolio within QNB Group Learn and acquire knowledge of comprehensive project management methodology and the associated standards, tools, templates and processes</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Essential Duties &amp; Responsibilities by Dimensions</b></h5>
</div><div><p>A. Shareholder &amp; Financial:
</p><ul><li>Assist in reporting against Key Performance Indicators (KPIs) to successfully monitor and track the Group&rsquo;s portfolio of on-going projects.
</li><li>Implements KPI&rsquo;s and best practices for Associate Strategy PMO.
</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</li></ul><p></p><p>
B. Customer (Internal &amp; External):
</p><ul><li>Assist within the Group PMO in all project related matters (e.g., collection of data, liaison with project managers) and reporting of projects with regards Group PMO standards, processes, tools and templates
</li><li>Maintain issue/ risk logs, project plans, preparation of reporting, communication within the project team, and project meetings
</li><li>Support and manage the smooth planning, running and follow up of Group PMO meetings where necessary and act as an ambassador for the Group PMO in customer facing meetings and communication, promoting the professionalism and best practices of the Group PMO
</li><li>Support in the preparation of management information reports on all planned and ongoing projects on a continuous and ad hoc basis as directed
</li></ul><p>- Support in rolling-out the new project management methodology within QNB Group where necessary - Build and maintain strong and effective relationships with other related departments
</p><p></p><p>C. Internal (Processes, Products, Regulatory):
</p><ul><li>Assist and support in the maintenance and development of Group PMO documentation, including processes and policies
</li><li>Support the day-to-day internal operational Group PMO processes as directed by the Strategy PMO (Senior) manager(s) and VP, Strategy PMO
</li><li>Assist in the maintenance of the inventory of projects including all related and necessary documentation and information within the appropriate Group PMO tools
</li><li>Regularly update project information through the preparation of project status reports, using a fact driven approach aligned against the original project scope, plan and objectives
</li><li>Support in the preparation of management information reports on all planned and ongoing projects on a continuous and ad hoc basis as directed
</li><li>Support the (Senior) Strategy PMO manager(s) and VP, Strategy, PMO as requested with additional mandates, and other ad hoc requests as necessary
</li><li>Participate and support in the set up and running of relevant project/ team meetings as and when required
</li><li>Support the development of training material and the rollout of training sessions to project managers
</li></ul><p></p><p>D. Learning &amp; Knowledge:
</p><ul><li>Possess a basic understanding of Project Management theory and practice
</li></ul><p>- Identify areas for professional and self-development - Strive to learn project management methodology</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Education/Experience Requirements</b></h5>
</div><div><ul><li>Bachelor degree from leading academic institution with focus on business administration, finance or science
</li><li>Fresh Qatari graduates, no previous experience required.
</li><li>Basic understanding of project methodology and approach, e.g., Prince II and/ or PMP is an advantage, as is any certification
</li><li>Proven academic track record or some work experience in a strategy consulting environment, or a similar environment of a well renowned international financial services related institution
</li></ul><p>- High degree of methodological-conceptual skills - Well-developed numerical, analytical and evaluation skills</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Note: you will be required to attach the following:</b></h5>
</div><div><div><ul><li>Resume/CV</li></ul>
<ul><li>Copy of Passport or QID
</li></ul><ul><li>Copy of Education Certificate</li></ul></div></div></div></div></div><div></div>

Associate Strategy PMO

Ooredoo Group

<div>
 <p>
  <strong>
   Our business landscape
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We&rsquo;re an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region&rsquo;s leading digital infrastructure provider. Ooredoo Group&rsquo;s strategic vision is guided by five key pillars:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Value-Focused Portfolio:
   </strong>
   Boosting asset returns by focusing on telco operations, towers, data centres, the sea cable business and fintech.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Strengthen the Core:
   </strong>
   Optimally using deployed capital and maintain an appropriate cost structure.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Evolve the Core:
   </strong>
   Monetising opportunities to generate new revenue streams via programmes focusing on analytics, digitalisation of operations, and partnerships with digital service providers.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    People:
   </strong>
   Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Excellence in Customer Experience:
   </strong>
   Creating superior customer experiences.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  From day one, every employee who joins our team becomes an integral part of our success journey. We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-life balance. Empowering you to catapult your personal and professional growth. If you&rsquo;re looking to challenge your growth potential, Ooredoo is the employer for you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job overview
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   The Director, Strategic projects is responsible for leading the planning, execution, and governance of the strategy&rsquo;s most critical cross-functional initiatives
  </li>
  <li>
   This role ensures that high-impact projects are delivered on time, within scope, and in alignment with the
  </li>
  <li>
   Group&rsquo;s strategic and financial objectives. The position combines leadership in corporate development, strategic execution, and stakeholder management across business units, regions, and external partners
  </li>
  <li>
   The role ensures end-to-end ownership of strategic projects, from origination to execution and value realization, aligning with the Group&rsquo;s growth, digital transformation, and shareholder objectives.
  </li>
  <li>
   The role together with the team member reporting to the role holder will oversee a wide range of projects and programs.
  </li>
  <li>
   One of the initial focus will be the key strategic initiative related to the expansions in scope, and territories of Ooredoo&rsquo;s push into Data Centers as well AI? GPU as a service.
  </li>
  <li>
   While Syntys team is responsible for the day-to-day operation of these assets, the role holder will drive the expansion into new territories which is a key part of the strategy
  </li>
  <li>
   It will also include new strategic projects as approved as part of the updated strategy.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  The role holder acts not only as a PMO or project manager but as the project owner, driving the actual content and delivery of the project and providing content expertise in the relevant field.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your impact on our goals
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Strategic Program Leadership
  </strong>
 </p>
 <ul>
  <li>
   Lead the planning, structuring, and delivery of complex, multi-stakeholder projects, including joint ventures, market entries, and major transformations.
  </li>
  <li>
   Define strategic objectives, milestones, and performance indicators in coordination with the
  </li>
  <li>
   Establish project governance frameworks, steering committees, and reporting standards.
  </li>
  <li>
   Drive decision-making through data-driven insights, structured analysis, and scenario planning.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Provide direct support to the CEO and Board during major transaction and strategic processes
  </strong>
  .
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Drive the portfolio of strategic projects, partnerships JV and transactions related to Data Center, Ai infrastructure and GPU as a service and AI infrastructure including
  </strong>
 </p>
 <ul>
  <li>
   Drive expansion in this area in particular expansion outside Ooredoo Group and its affiliates current footprint
  </li>
  <li>
   Drive the design, execution and implementation of relevant strategic initiatives related to this area.
  </li>
  <li>
   Negotiate strategic agreements and partnerships
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Cross-Functional Program Management
  </strong>
 </p>
 <ul>
  <li>
   Coordinate workstreams across Finance, Legal, HR, Operations, IT, and Business Units.
  </li>
  <li>
   Identify interdependencies, risks, and bottlenecks, and implement mitigation strategies.
  </li>
  <li>
   Manage cross-border teams, consultants, and advisors to deliver outcomes efficiently.
  </li>
  <li>
   Ensure alignment of initiatives with budget, resource allocation, and strategic KPIs.
  </li>
  <li>
   Coordinate engagement across all operating companies
  </li>
 </ul>
 <p>
  <strong>
   Executive &amp; Communication Board
  </strong>
 </p>
 <ul>
  <li>
   Prepare executive-level presentations, Board papers, and investor communications related to strategic projects.
  </li>
  <li>
   Translate complex analyses into clear recommendations and progress updates.
  </li>
  <li>
   Lead stakeholder management with theCEO and Group Strategy in stakeholder engagement with shareholders, regulators, and partners.
  </li>
 </ul>
 <p>
  <strong>
   Team Leadership &amp; Capability Building
  </strong>
 </p>
 <ul>
  <li>
   Lead and mentor project managers and analysts
  </li>
  <li>
   Foster a culture of accountability, analytical excellence, and collaboration.
  </li>
  <li>
   Institutionalize best practices in project management and performance tracking.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience and Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Prior experience of transformation and transaction planning and execution within Ooredoo
  </li>
  <li>
   Experience driving large scale transformation projects
  </li>
  <li>
   Experience at a Senior Level in a telecom operator in strategy or M&amp;A team at a senior level (CXO or CX-1)
  </li>
  <li>
   15 / 20 years of experience preferable in the Telco industry (not just technical)
  </li>
  <li>
   Knowledge and prior experience relating to DC and AI
  </li>
  <li>
   Experience in managing large scale transformation projects
  </li>
  <li>
   Experience in managing top management escalations and creating buy-in with stakeholders
  </li>
  <li>
   Multi disciplinary cross border program management
  </li>
  <li>
   Finance &ndash; business planning, valuation, accounting, tax, budgeting, AOP impact assessment, accounting separation
  </li>
  <li>
   Employee transfer requirements
  </li>
  <li>
   Organisation planning
  </li>
  <li>
   Scope specification for transaction advisors
  </li>
  <li>
   Contract drafting and negotiation
  </li>
  <li>
   Corporate Governance
  </li>
  <li>
   Transitional services arrangements
  </li>
  <li>
   Bachelor or Master degree &ndash; finance or business preferred
  </li>
 </ul>
</div>


Director, Strategic Projects

<div>
 <p>
  <strong>
   Our business landscape
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We&rsquo;re an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region&rsquo;s leading digital infrastructure provider. Ooredoo Group&rsquo;s strategic vision is guided by five key pillars:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Value-Focused Portfolio:
   </strong>
   Boosting asset returns by focusing on telco operations, towers, data centres, the sea cable business and fintech.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Strengthen the Core:
   </strong>
   Optimally using deployed capital and maintain an appropriate cost structure.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Evolve the Core:
   </strong>
   Monetising opportunities to generate new revenue streams via programmes focusing on analytics, digitalisation of operations, and partnerships with digital service providers.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    People:
   </strong>
   Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Excellence in Customer Experience:
   </strong>
   Creating superior customer experiences.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  From day one, every employee who joins our team becomes an integral part of our success journey. We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-life balance. Empowering you to catapult your personal and professional growth. If you&rsquo;re looking to challenge your growth potential, Ooredoo is the employer for you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job overview
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Associate Director - Customer Excellence, is a pivotal leadership role focused on designing, implementing, and driving customer-centric strategies that enhance customer satisfaction, loyalty, and overall experience. This role combines strategic vision, operational excellence, and leadership to deliver value to customers and align customer initiatives with organizational goals.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your impact on our goals
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Customer Experience Activities
  </strong>
 </p>
 <ul>
  <li>
   Support the Head of CX in shaping and executing the Group CX strategy, ensuring alignment with overall business objectives and the organization&rsquo;s customer-centric vision.
  </li>
  <li>
   Design, develop, and maintain Group Customer Experience frameworks, methodologies, and standards, ensuring consistent CX practices across markets.
  </li>
  <li>
   Drive the adoption and implementation of CX frameworks and methodologies across OpCos, providing guidance and support to ensure effective local execution.
  </li>
  <li>
   Lead and coordinate multi-country CX transformation and improvement initiatives, working closely with OpCos and cross-functional stakeholders to deliver measurable improvements in CX.
  </li>
  <li>
   Utilize customer feedback and data analytics mechanisms to continuously assess and improve service quality, as well as drive innovation in customer interactions.
  </li>
  <li>
   Define and track key performance indicators (KPIs) to measure customer experience improvements.
  </li>
  <li>
   Develop and implement best practices for customer interaction, training programs for the OpCos, setup a performance measurement matrix and evaluation metrics.
  </li>
  <li>
   Identify opportunities to completely reimagine the physical and digital experience through innovation.
  </li>
  <li>
   Work closely with IT and digital teams to develop strategy for implementation of new customer service technologies, such as CRM systems, AI-driven support tools, and self-service solutions.
  </li>
  <li>
   Drive customer centric culture across Ooredoo and operating companies.
  </li>
 </ul>
 <p>
  <strong>
   Channel Management / enablement
  </strong>
 </p>
 <ul>
  <li>
   Define and evolve the Group omnichannel customer experience strategy across key customer interaction channels including Retail, Contact Centre, Mobile App, Web, and other digital interfaces, ensuring a seamless and consistent customer journey across all touchpoints.
  </li>
  <li>
   Develop and maintain channel experience frameworks, standards, and guidelines to ensure consistent service delivery and customer experience across all Operating Companies (OpCos).
  </li>
  <li>
   Drive channel and OpCo level customer experience capability building initiatives, to enhance the overall customer experience, ensuring consistency across all channels and touchpoints.
  </li>
  <li>
   Set goals for customer satisfaction, service quality, and operational performance, ensuring alignment with broader company objectives.
  </li>
  <li>
   Collaborate with other Group or OpCos functions to ensure customer needs are addressed effectively for all customer touchpoints.
  </li>
 </ul>
 <p>
  <strong>
   Other expectations
  </strong>
 </p>
 <p>
  Basic understanding of Customer experience concepts, Voice of customer management, Customer journey management, Service design / design thinking.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience &amp; Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   12+ years of experience in customer experience management, retail (service centres), or contact centres operations,
  </li>
  <li>
   5+ years in a senior leadership role within the telecommunications industry, with experience in cross functional team management and coordination
  </li>
  <li>
   10+ years of Commercial Telco industry experience in a Group or OpCo capacity
  </li>
  <li>
   Bachelor Degree
  </li>
  <li>
   Master&rsquo;s degree is a plus
  </li>
  <li>
   English mandatory, another language spoken in one of Ooredoo OpCos is a plus
  </li>
  <li>
   Strong understanding of customer service strategies, including multi-channel support, CRM systems, and contact centre technologies
  </li>
  <li>
   Proven track record of driving customer satisfaction improvements and operational performance
  </li>
  <li>
   Ability to analyse complex data and translate it into actionable insights for improving customer experience
  </li>
  <li>
   Familiarity with the latest trends and technologies in the telecommunications industry and customer experience management
  </li>
  <li>
   Ability to work collaboratively in a cross-functional team environment.
  </li>
 </ul>
 <p>
 </p>
</div>


Associate Director - Customer Excellence

Mastercard

<div>
 <strong>
  Our Purpose
  <br/>
  <br/>
 </strong>
 <em>
  Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
  <br/>
  <br/>
 </em>
 <strong>
  Title And Summary
  <br/>
  <br/>
 </strong>
 Associate Managing Consultant, Specialized Product Delivery (Commercial &amp; New Payment Flows)
 <br/>
 <br/>
 Our Purpose
 <br/>
 <br/>
 We connect and power an inclusive, digital economy that benefits everyone, everywhere&mdash;making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help customers realize their greatest potential. Our decency quotient (DQ) drives our culture and everything we do. We cultivate a culture of inclusion that respects individual strengths, views, and experiences because our differences make us a better team&mdash;one that makes better decisions, drives innovation and delivers better business results. (Section heading and wording follow your template.)
 <br/>
 <br/>
 <strong>
  All About Us
  <br/>
  <br/>
 </strong>
 The Services team is a key differentiator for Mastercard, providing end‑to‑end services that help our customers grow. We combine traditional management consulting with rich data assets and in‑house technology to deliver strategic insights and measurable outcomes. Specialized Product Delivery (Deploy) focuses on expert execution support&mdash;deployment and value realization&mdash;from implementation to adoption, usage, and product evolution. (Section framing consistent with your SPD role cards.)
 <br/>
 <br/>
 Title and Summary
 <br/>
 <br/>
 Associate Managing Consultant, Specialized Product Delivery (Commercial &amp; New Payment Flows)
 <br/>
 <br/>
 Lead commercial card and new payment flows programs end‑to‑end&mdash;shaping product roadmaps, orchestrating sales motions, and delivering operational readiness across corporate and SME segments. This role blends strategy and execution: you&rsquo;ll partner with Product, Sales, Operations, Risk, Compliance, and Technology/Processor teams to grow activation, supplier acceptance, tokenization, spend, balances, retention, while keeping a robust control environment and auditable documentation.
 <br/>
 <br/>
 <strong>
  Roles &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ship outcomes (not just activities)
  </li>
  <li>
   Commercial Product &amp; Roadmap: Co‑create the corporate card roadmap (features, pricing, benefits, segments) and translate into quarterly OKRs, KPIs, and gated delivery milestones.
  </li>
  <li>
   Sales Motion &amp; Pipeline: Build and convert a healthy pipeline of B2B opportunities (large enterprise and mid‑market); design sales content, discovery scripts, and proposals; enable issuer sales teams with training and playbooks.
  </li>
  <li>
   Supplier Enablement &amp; Acceptance: Stand up structured supplier onboarding programmes (education, objection handling, CRM tracking) to expand card‑based AP flows and e‑commerce acceptance.
  </li>
  <li>
   Virtual Cards &amp; Digital Adoption: Drive virtual card and digital payment adoption (wallets, tokenization) with clean operations, reconciliation support, and change controls.
  </li>
  <li>
   Lifecycle Programmes: Design and run activation, usage, balance build, retention across CRM, digital, and merchant channels&mdash;owning test plans, targeting, controls, and in‑life optimization.
  </li>
  <li>
   Analytics &amp; Performance Management: Partner with analytics to publish dashboards for activation, supplier acceptance, spend, attrition, ENR; structure test‑and‑learn experiments and act on insights rapidly.
  </li>
  <li>
   Change Delivery &amp; Controls: Run structured delivery (RAID, gating, cutovers) for platform changes and scheme/regulatory updates; maintain auditable documentation and sign‑offs.
  </li>
  <li>
   Stakeholder Leadership: Align Product, Sales, Ops, Risk, Compliance, Marketing, Tech/Processor, and vendors; sustain weekly performance cadences and unblock decisions quickly.
  </li>
  <li>
   Value Realization: Set success benchmarks (e.g., early‑life activation, acceptance, usage, retention) and lead post‑launch optimization sprints to sustain gains.
  </li>
  <li>
   Spend, Balances &amp; : Deliver measurable growth in monthly spend, ENR, and income via orchestrated programmes (product + sales + ops).
  </li>
  <li>
   Delivery Excellence: Maintain clean audits, stable operations, and evidence‑based approvals; shorten cycle time from strategy to go‑live.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Team Collaboration &amp; Culture
 <br/>
 <br/>
 <ul>
  <li>
   Distill complex analysis into clear decisions and presentations; influence senior stakeholders confidently.
  </li>
  <li>
   Plan and structure work for yourself and junior team members; lead or co‑lead project/programme management forums.
  </li>
  <li>
   Contribute to Mastercard intellectual capital (playbooks, dashboards, case studies) and mentor colleagues&mdash;grow leaders, not just deliverables.
  </li>
  <li>
   Thought leadership: Publish internal best practices and present at client forums; help shape commercial cards and new flows standards across the region.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  All About You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience: 5 to 8 years in commercial/corporate cards and new payment flows, spanning Product (portfolio management, features/pricing) and Sales (origination, pipeline conversion).
  </li>
  <li>
   Lifecycle &amp; Adoption: Hands‑on design and execution of activation, usage, acceptance, retention; fluency in digital adoption drivers
  </li>
  <li>
   Controls &amp; Compliance: Deliver changes within scheme/regulatory guardrails; strong ops readiness and documentation traceability.
  </li>
  <li>
   Analytics Fluency: Data storytelling, experimentation, and decisioning; comfort with Excel/BI; experience defining dashboards and acting on insights.
  </li>
  <li>
   Stakeholder Leadership: Track record aligning cross‑functional teams and vendors to deliver on time/on budget, with weekly performance rhythms.
  </li>
  <li>
   You can point to 3+ end‑to‑end commercial card programmes (design &rarr; controls &rarr; launch &rarr; optimization) with quantified outcomes.
  </li>
  <li>
   You&rsquo;ve led supplier enablement and/or virtual card adoption programmes and stabilized operations post‑launch.
  </li>
  <li>
   Stakeholders trust your judgment on P&amp;L and customer experience and call you to solve hard problems fast.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  All About Your Education &amp; Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree; advanced degree/MBA preferred.
  </li>
  <li>
   Fluent English; Arabic desirable for GCC stakeholders.
  </li>
  <li>
   Advanced PowerPoint/Excel/Word; familiarity with programme/campaign tools and BI platforms; project management tools preferred.
  </li>
  <li>
   Certifications (nice‑to‑have): PMP/PRINCE2 or equivalent; exposure to commercial payments platforms is a plus.
  </li>
  <li>
   Exceptional written, verbal, and stakeholder communication; strong organization and multitasking; analytical problem‑solving.
  </li>
  <li>
   Willingness to travel across the region as needed up to 80%.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Corporate Security Responsibility
  <br/>
  <br/>
 </strong>
 All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
 <br/>
 <br/>
 <ul>
  <li>
   Abide by Mastercard&rsquo;s security policies and practices;
  </li>
  <li>
   Ensure the confidentiality and integrity of the information being accessed;
  </li>
  <li>
   Report any suspected information security violation or breach, and
  </li>
  <li>
   Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.
  </li>
 </ul>
</div>


Associate Managing Consultant, Specialized Product Delivery (Commercial & New Payment Flows)

<div></div><div><div><ul><li><div><b>Business Unit</b>
</div><div>QNB - Qatar
</div></li><li><div><b>Division</b>
</div><div>Not Applicable
</div></li><li><div><b>Department</b>
</div><div>Not Applicable
</div></li><li><div><b>Location</b>
</div><div>Doha, Qatar
</div></li><li><div><b>Closing Date</b>
</div><div>31-Dec-2026
</div></li></ul></div><div><div><h5 class="jobSectionHeader"><b>About QNB</b></h5>
<p>Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.</p>
<p>QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.</p>
<p>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.</p>
<p>Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.</p>
<p>QNB Group has an active community support program and sponsors various social, educational and sporting events.</p>
</div></div><div><div><div><h5 class="jobSectionHeader"><b>Job Summary</b></h5>
</div><div><p>The incumbent will be responsible for the setup and management of the Cyber Security Strategy and Product management function in the Group Information Security (GIS) department. The incumbent will be a banking and finance technology thinker who constantly analyses the market for new technologies that would be best suited to support the Group&rsquo;s strategy</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Main Responsibilities</b></h5>
</div><div><p>A. Shareholder &amp; Financial: - Participate in the development, execution and maintenance of the IT Security strategy aligned to the overall corporate strategy, group long term goals and assist in the prioritization process. - Assist in the overall and annual IT Security business planning with the view of achieving the Group&rsquo;s short term goals and submit periodic reviews and resolution. - Provide inputs to the Technology Key Risk indicators (KRIs) which shall be applicable across the Group to manage Group&rsquo;s exposure to IT related risks effectively. Lead IT market research and provide applicable suggestions to further the Group&rsquo;s strategy and develop cost / benefit analysis to alternative technologies and processes. - Focal Point from GIS in the preparation of the GIS budget to support Group&rsquo;s long and short term goals. - Responsible for coordinating all aspects of the GIS budget process including: review of service area business plans and key performance indicators; annual capital budget and forecasts that include available and appropriate funding sources along with required project justification analysis; operating budget and forecast submissions that adhere to direction set by bank - Liaise with all Business Units Heads for preparing the yearly IT Business Plans, Prepare monthly and quarterly update on IT Business Plan. Monitor the Progress Status and raise issues / risks to GIS management. - Produce Availability Plans in line with QNB&rsquo;s business planning cycle; identifying Availability requirements early enough to take account of procurement lead times. - Create implement and report on Key Performance Indicators (KPIs) for performance monitoring purposes for the GIS group and monitor their achievement on a regular basis. - Produce Capacity Plans in line with QNB&rsquo;s business planning cycle; identifying Capacity requirements early enough to take account of procurement lead times. - Document the need for any increase or reduction in hardware resources based on service level requirements and cost constraints - Implements KPI&rsquo;s and best practices for Cyber Security Strategy and Product Management. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. - Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance.
</p><p>B. Customer (Internal &amp; External): - Build and maintain strong relationship with all other related departments, external entities and sections within GIS. - Defining &amp; implementing Service Level Agreements (SLAs) and Operation Level Agreements (OLAs) between GIS, IT Group, other Business Units and International Branches. - Monitors capital and operating budget performance of GIS to identify unfavourable budget variances and recommend mitigating actions or additional approvals required to minimize impact to yearend surplus/deficit. - Seek to continually exceed internal and external customer expectations through introduction of breakthrough IT Security technologies and processes aimed to improve the Group&rsquo;s products/services. - Produce regular management reports which include current usage of resources, trends and forecasts - Build and maintain a strong relationship with the Business Relationship Manager, technical teams within IT, finance team and external vendors of products and services - To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives</p><p>
C. Internal (Processes, Products, Regulatory): - Review and identify areas for improvement in the process to deliver effective &amp; efficient GIS projects and services - Act as a BCP Coordinator for GIS, coordinate implementation of DR setup as per the defined strategy - Assist in recruiting, motivating and developing personnel to ensure the function is staffed with individuals of the required caliber and that there is adequate succession planning and provision for future demands. - Analyse and recommend new products and solutions for GIS and business users to ensure that the group is up to-date with the latest trends in technology. - Support the new technology&rsquo;s development process, and ensure that project deliverables are met according to specifications and timeframes. - Compile and present relevant MIS to the Group CISO on a periodic basis for the existing systems and compare the existing functionalities vis-&agrave;-vis the efficiencies to be gained from proposed technologies. - Assist in the overall recruitment of the individual resources in the areas concerned - Continuous Improvement: - Set examples by leading improvement initiatives through cross-functional teams ensuring successes. - Identify and encourage people to adopt practices better than the industry standard. - Continuously encourage and recognise the importance of thinking out-of-the-box within the team. - Encourage, solicit and reward innovative ideas even in day-to-day issues.
</p><p>D. Learning &amp; Knowledge: - Possess good knowledge and experience in COBIT and ITIL framework. - Detailed understanding of IT systems and secure architecture designs. - Good understanding of suitable solutions for configuration management, service desk, software library etc. - Identify areas for professional development for self and direct reports and take necessary actions - Hold meetings with direct reports and assess their performance. - Attend specific conferences in areas of financial services technology breakthroughs and innovations to adapt suitable ones to the bank&rsquo;s security architecture and product portfolio. - Possess a superior knowledge of the GIS structure, its products and related risks together with a good knowledge of operations and related controls. - Identify areas for professional development of self and direct reports and act to enhance professional development of self and others - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. - Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. - Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. - Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities.
</p><p>E. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank.
</p><p>F. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Lead and develop the Cyber Security Strategy of the bank in line with the business strategy, regulatory requirement, best practices and ongoing cyber security challenges. - Benchmark and evaluate the performance of the technologies engineered and operated by the GIS Cyber Security Technologies &amp; Services teams to ensure that these are kept fine-tuned and updated with the latest technological developments.- Constantly scanning the market and competitors capabilities and bringing in technology proven in other markets and suggesting them across the group. - Keeping the CISO updated with latest developments in Cyber Security and raising any new cyber security risks to his attention. - Maintain the security architecture blueprints of the bank, liaising with the Enterprise IT architect and GITD Heads to develop and track the plans to achieve compliance. - Help to form the Information Security budget in collaboration with the Group Information Security Officer ensuring that systems under management are licensed and appropriately sized for the environment - Ensure that all the licenses and contracts are maintained and kept updated.</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Education and Experience Requirements</b></h5>
</div><div><ul><li>Bachelor&rsquo;s/Master&rsquo;s Degree in Computer Science, Computer Engineering or any related subject.
</li><li>Experience in IT service management of systems Technical Design, Implementation, and Maintenance on wide variety of platform including the main banking platform.
</li><li>At least 15 year&rsquo;s experience in a major bank of which at least 5 years in bank in a managerial capacity in an IT Security engineering or architecture function.
</li></ul><p>- Training courses and certifications in application development, database administration, security, and management is a plus. Professional certifications, an ITIL foundation, TOGAF and COBIT is a must - Professional certification such as CISSP, CISM, CISA is preferred.</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Note: you will be required to attach the following:</b></h5>
</div><div><div><ul><li>Resume/CV</li></ul>
<ul><li>Copy of Passport or QID
</li></ul><ul><li>Copy of Education Certificate
</li></ul><ul><li>Copy of Birth Certificate</li></ul></div></div></div></div></div><div></div>

Senior Vice President Cyber Security Strategy and Product Management

PwC Middle East

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 With offices in 152 countries and nearly 328,000 professionals, we are one of the world&rsquo;s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East&rsquo;s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region&rsquo;s future.
 <br/>
 <br/>
 <strong>
  Line Of Service Overview
  <br/>
  <br/>
 </strong>
 Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC&rsquo;s global network that is operating worldwide. PwC Middle East&rsquo;s Assurance practice combines the right mix of human-led and tech powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.
 <br/>
 <br/>
 <strong>
  Business Unit Overview
  <br/>
  <br/>
 </strong>
 A career within the Digital Audit business unit will provide you with the opportunity to gain an understanding of technology, data, business and accounting expertise regarding the methodology of auditing clients across all industries.
 <br/>
 <br/>
 Our purpose is to build trust in society and solve important problems. Therefore, our Digital Audit practice focuses on helping organizations review and strengthen every aspect of their business from the latest tools to help digitize the way we deliver audits through automation, AI, data analytics and innovation.
 <br/>
 <br/>
 Our Digital Audit practice provides a wide range of services and business advice that is not limited to IT General Controls (ITGC), ERP Configurations (SAP, Oracle) and IT automated controls, SOX Compliance, Business cycle/process controls review as well as Segregation of Duties testing.
 <br/>
 <br/>
 <strong>
  How You&rsquo;ll Contribute
  <br/>
  <br/>
 </strong>
 As a SAP ITGC Senior Associate at PwC, you will play a critical role in providing assurance services related to SAP systems, specifically focusing on IT general controls (ITGC) and business process controls (BPC). You will support in engagements, collaborate with clients, and provide expert guidance on SAP-related risks and controls. You&rsquo;ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to :
 <br/>
 <br/>
 <ul>
  <li>
   Leading engagements related to SAP IT general controls (ITGC) and business process controls (BPC), including planning, scoping, execution, and reporting.
  </li>
  <li>
   Assessing the design and operating effectiveness of ITGC within SAP environments, including access controls, change management, security administration, and system development.
  </li>
  <li>
   Evaluating the design and operational effectiveness of business process controls (BPC) within SAP applications, such as procure-to-pay, order-to-cash, and record-to-report processes.
  </li>
  <li>
   Developing and executing testing procedures to evaluate the implementation and operation of ITGC and BPC controls, including conducting walkthroughs, performing testing, and analyzing results.
  </li>
  <li>
   Identifying control deficiencies, gaps, and areas for improvement within SAP systems, and providing recommendations for remediation and enhancement.
  </li>
  <li>
   Communicating audit findings, observations, and recommendations to client management in a clear, concise, and impactful manner.
  </li>
  <li>
   Collaborating with client personnel to address questions, concerns, and recommendations related to SAP ITGC and BPC controls, and providing guidance on best practices and industry standards.
  </li>
  <li>
   Staying abreast of emerging trends, technologies, and regulatory requirements related to SAP systems and IT controls and incorporating relevant insights into client engagements and methodologies.
  </li>
  <li>
   Coaching, mentoring, and developing junior team members, providing guidance on technical matters, professional development, and career advancement opportunities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Bring
  <br/>
  <br/>
 </strong>
 You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:
 <br/>
 <br/>
 <ul>
  <li>
   A degree in Information Systems, Accounting, Finance, or a related field.
  </li>
  <li>
   Completed or pursuing a professional qualification, such as CISA, CISSP, CPA, CISM, CRISC or a Master&rsquo;s degree.
  </li>
  <li>
   Minimum of 3-5 years of experience in IT auditing, risk management, or consulting, with a focus on SAP systems and controls.
  </li>
  <li>
   Strong understanding of SAP applications, modules, and components, including SAP ECC, S/4HANA, SAP GRC, SAP BPC, SAP Solman and SAP Security.
  </li>
  <li>
   Experience with SAP ITGC and BPC frameworks, standards, and methodologies, such as COBIT, COSO, and ITIL.
  </li>
  <li>
   Proficiency in SAP security concepts, including user access management, segregation of duties (SoD), and role design.
  </li>
  <li>
   Excellent analytical, problem-solving, and critical thinking skills, with the ability to assess complex IT environments and identify control deficiencies and risks.
  </li>
  <li>
   Exceptional communication and interpersonal skills, with the ability to build rapport with clients, effectively communicate findings and recommendations, and collaborate with cross-functional teams.
  </li>
  <li>
   Proven leadership abilities, with the capacity to lead engagements, manage teams, and drive projects to successful completion.
  </li>
  <li>
   Bilingual proficiency in Arabic and English (oral and written).
  </li>
  <li>
   Willingness to challenge the &lsquo;norms&rsquo; and to create a cohesive and effective working team.
  </li>
  <li>
   Willingness to travel to client sites as needed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How You&rsquo;ll Make a Difference
  <br/>
  <br/>
 </strong>
 At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.
 <br/>
 <br/>
 <strong>
  Why You&rsquo;ll Love Working at PwC
  <br/>
  <br/>
 </strong>
 At PwC Middle East, you&rsquo;ll find more than just a job - you&rsquo;ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You&rsquo;ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East.
</div>


Assurance - Digital Audit - IT Audit Senior Associate - Qatar, Doha

Qatar Foundation

<div>
 <p>
  The Asset Management Director will be responsible to provide advisory to the Executive Director, Financial Affairs and Asset Management to maximize the value of QF assets through developing and executing a comprehensive asset management strategy.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Provide expertise in developing and executing the asset portfolio strategy in alignment to organizational strategy
  </li>
  <li>
   Contribute to the development of annual operating and capital budgets, collaborating with teams and imparting property and market knowledge to create comprehensive budgets that meet targeted asset management strategies and objectives
  </li>
  <li>
   Advise on strategies to increase ROI and minimize risk and loss
  </li>
  <li>
   Recommend a value-oriented approach to each asset by analyzing revenue opportunities and providing direction supported by financial models to justify investments and financial decisions
  </li>
  <li>
   Leverage monthly and quarterly financial statements, business intelligence software, and analytical tools to identify portfolio underperformance to budget and/or market benchmarks and collaborate with the relevant team members to correct issues
  </li>
  <li>
   Identify and recommend opportunities to expand assets strategically through partnerships and alliances
  </li>
  <li>
   Review asset management policies and procedure, and make recommendations for potential adjustments
  </li>
  <li>
   Research relevant markets and identify trends and patterns for better asset management practices in the organization
  </li>
  <li>
   Conduct risk analyses, oversee the preparation of financial reports, and develop strategies to maximize asset growth
  </li>
  <li>
   With a thorough knowledge of assets performance, collaborate with revenue management, accounting, financial planning and reporting departments to formulate and execute strategies intended to maximize portfolio value and report performance results to senior management
  </li>
  <li>
   Identify and oversee repositioning opportunities; monitor market trends for opportunities to add value through renovation, expansion or repositioning of the assets and make recommendations accordingly
  </li>
  <li>
   Become an expert on assigned assets through on-site visits, in-depth analysis of industry trends and economic drivers, and maintenance of industry network then collaborate with executives to implement adjustments to asset management strategy to account for market shifts
  </li>
  <li>
   Provide market and leasing assumptions and participate in other due diligence activities as necessary
  </li>
  <li>
   Participate in evaluating and make recommendations for the implementation of new products and services intended to grow auxiliary income, reduce operating expenses, or create operational efficiencies
  </li>
  <li>
   Conduct frequent inspections of assets in assigned portfolio to develop a thorough understanding of each asset and its challenges, assess implementation of strategic initiatives, assess operational and management performance, and identify opportunities for improvement and communicate those opportunities among relevant internal and external teams.
  </li>
  <li>
   Partner, align and facilitate solutions to unique and highly complex problems through clear communication with senior leadership, Internal Audit, Legal, Finance, Risk and Compliance, etc. to advise on efficient execution of asset management and protection strategies
  </li>
  <li>
   Engage and participate in local industry organizations to stay informed on market trends
  </li>
  <li>
   Other reasonable tasks as assigned by supervisor
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   Minimum Knowledge, Skills &amp; Experience:
  </strong>
 </p>
 <ul>
  <li>
   Master&rsquo;s degree in a relevant field e.g., Business, Finance, etc. and 8 years of relevant full-time work experience in asset management, 5 of which at a senior supervisory level
  </li>
  <li>
   International experience, preferably in the Middle East; knowledge of QF is an advantage
  </li>
  <li>
   Strong financial background with experience in financial modelling
  </li>
  <li>
   Strategically minded with strong analytical and problem-solving skills
  </li>
  <li>
   Knowledge of economic and accounting principles and practices, the financial markets, and the analysis and reporting of financial data
  </li>
  <li>
   Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, and coordination of people and resources
  </li>
  <li>
   Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, etc.
  </li>
  <li>
   Excellent writing skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely; Arabic proficiency is an advantage
  </li>
  <li>
   Proficiency in MS Office applications
  </li>
 </ul>
 <p>
 </p>
</div>


Asset Management Director

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