account associate- commercial insurance (remote)

account manager - commercial lines (real estate, habitational, hotels)

account manager associate - commercial lines (manufacturing/contractors)

pharmacy customer service associate Jobs in Chicago

pharmacy customer service associate

retail sales associate

account associate- commercial insurance (remote) Jobs in Chicago

account manager - commercial lines (real estate, habitational, hotels) Jobs in Chicago

account manager associate - commercial lines (manufacturing/contractors) Jobs in Chicago

associate underwriter commercial lines insurance

Amwins

<div>
 At Amwins, we succeed together &mdash; and have a good time doing it.
 
 
 We know people don't leave companies. They leave cultures &mdash; which is why we work so hard on ours. At Amwins, we thrive on collaboration, not cutthroat competition. Our teams work together to help each other succeed, and we do right by our clients so they can do right by theirs.
 
 
 First and foremost, we invest in our employees. That investment shows in everything we do; education and development programs, comprehensive and competitive benefits, and an organizational structure that's 43% owned by employee shareholders.
 
 
 Our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace that reflects the communities we serve. You will have the opportunity to volunteer within Amwins through a wide range of committees and in your community through the Amwins Foundation and Summer of Service.
 
 
 Working at Amwins means you love what you do, how you do it and, ultimately, who you do it with. Whether it's today or 150 years from now, we continue to invest in our culture and your development so opportunities for growth and career advancement are never in short supply.
 
 
 Learn more about us at amwins.com.
 
 
 We see you in Amwins blue!
 
 
 
 Join our Amwins Access team in
 
 
 Chicago
 
 
 as an Associate Underwriter!
 
 
 
 This is a full time, in office position in our Chicago office.
 
 
 
 Snapshot of what Amwins provides to our team members:
 
 
 
 <ul>
 <li>
 Compensation includes a salary commensurate with experience
 </li>
 <li>
 Annual bonus potential
 </li>
 <li>
 Broad benefits package available
 </li>
 <ul>
 <li>
 Most benefits available first day of employment
 </li>
 <li>
 Medical, Dental, Vision, Life, etc.
 </li>
 <li>
 Parental Leave, Adoption Assistance, Travel Reimbursement for healthcare, Retail Discount Program, Scholarships for dependents of Amwins employees, etc.
 </li>
 </ul>
 <li>
 Generous Paid Time Off and Company Holiday Schedule
 </li>
 <li>
 Collaborative, continuing education focused work environment
 </li>
 <li>
 Career advancement opportunities
 
 </li>
 </ul>
 
 Each Associate Underwriter provides vital team functions:
 
 
 
 <ul>
 <li>
 Review submission information required to issue new or renewal quotes
 </li>
 <li>
 Rating and preparation of new or renewal quotes as directed by Underwriter
 </li>
 <li>
 Review and handling of inspection recommendations and discrepancies
 </li>
 <li>
 Monitor various reports for consistency
 </li>
 <li>
 Potential for policy issuance and endorsement processing, including audits
 </li>
 <li>
 Assist in accounting procedures such as invoicing
 </li>
 <li>
 Data entry into multiple internet based systems
 
 
 </li>
 </ul>
 
 We are looking for people with:
 
 
 
 <ul>
 <li>
 At least 1 year of prior insurance experience or a related Bachelor's degree from an accredited four-year university
 </li>
 <li>
 </li>
 <ul>
 <li>
 Commercial Lines experience is a plus!
 </li>
 </ul>
 <li>
 Exceptional communication skills, organization, professionalism and customer-service mentality
 </li>
 <li>
 Excellent computer skills including Microsoft 365 proficiency with an emphasis in Excel spreadsheets
 
 </li>
 </ul>
 
 The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 Pursuant to Illinois regulation, the compensation range for this position is as stated and includes eligibility for performance-based bonuses.
 
 
 Illinois Pay Range: $58,700 USD - $60,000 USD
</div>

Associate Underwriter - Commercial Lines Insurance

World Insurance Associates, LLC

<div>World Insurance Associates (&ldquo;World&rdquo;) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll &amp; HR solutions. 
 
Insurance Sales Producer - Commercial Lines Client Advisor 
Position Overview 
World&rsquo;s Client Advisors bring risk management solutions to businesses and individuals. Your primary focus is identifying, prospecting, cultivating, and closing new commercial clients (small, medium, large) leveraging World&rsquo;s unique niche. While your focus is selling commercial lines risk solutions, you also are empowered to help clients with personal lines insurance, employee benefits, 401(k) and related retirement solutions, and payroll and human resources outsourcing solutions. World's investments in a broad range of solutions means you can prospect any company of any size to provide value to your client. Imagine the potential. 
 
Primary Responsibilities<ul><li>
Identify, prospect, and cultivate new business, with a focus on commercial accounts</li><li>
Engage in all sales and marketing tactics (with extensive corporate marketing support) to move prospects through your funnel to closing</li><li>
Track all sales activities in HubSpot and leverage HubSpot to its fullest potential</li><li>
Utilize World's broad platform to bring risk management solutions to individuals and business owners. At World, you will have access to resources to help any client solve any challenge, including traditional commercial lines insurance, high net worth / private client, employee benefits, human capital and payroll outsourcing, and retirement financial services.</li></ul> 

Qualifications<ul><li>
Must have proven experience with a range of insurance solutions to bring value to clients</li><li>
Must be willing to become each client&rsquo;s trusted risk management advisor and bring the entire World platform to each client (P&amp;C, Employee Benefits, Retirement Plans, Wholesale, and Payroll and Human Resources outsourcing services)</li><li>
Must maintain all relevant insurance licenses from the first day of employment to be positioned to manage an existing book of business
</li><li>It is meaningful, but not mandatory, if you have:<ul><li>
Sold commercial insurance for a top broker. Based on your experience, World will enhance your expertise through the company&rsquo;s training program;</li><li>
Used an insurance agency management software platform, like AMS360 and Epic, and have experience with a sales CRM (World uses HubSpot); and</li><li>
Built and presented client &ldquo;pitch decks&rdquo; / presentations.</li></ul></li></ul> 
Compensation 
As a World Insurance Client Advisor, your compensation is tied to your effort and your performance. We offer a base salary plus commissions as well as a full suite of employee benefits, including a 401(k) match that is immediately fully vested. The base salary range for this role is $60,000 to $150,000+. The base salary depends on your experience and your ability to drive revenue. Your base salary grows as your book of business grows, with tremendous potential to significantly exceed the top of this range. 
 
Equal Employment Workforce and Workplace 
World celebrates and supports differences amongst its employees. World knows employing a team rich in diverse thoughts, experiences, and opinions allows World&rsquo;s employees and World&rsquo;s work environments to flourish. World is honored to be an equal opportunity workplace, dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, World makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of World&rsquo;s business. 
 
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES: 
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World&rsquo;s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World&rsquo;s Human Resources Talent Department. 
 
#LI-GK1
azBm40IUUZ</div>

Sales Executive - Commercial Lines

Insurance Office of America

<div>Description
Job Description: 
Title: Account Manager Associate - Commercial Lines 
Work Mode: Fully remote for candidates able to work EST/CST schedule | Location/Supporting: Atlanta, GA office | Book Focus: Contractors, Manufacturing, General Book 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work with minimal direction from an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage smaller-sized accounts or those with less complexity. 
 
Key Responsibilities:<ul><li> 
Technical Competence: Maintain technical competence and industry expertise.</li></ul><ul><li> 
Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate.</li></ul><ul><li> 
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.</li></ul><ul><li> 
Policy Management: Manage policy expirations and renewals.</li></ul><ul><li> 
Renewal Process: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.</li></ul><ul><li> 
Task Processing: Process tasks accurately and within required timeframes.</li></ul><ul><li> 
Contract Review: Assist in reviewing contracts to ensure proper coverages are included.</li></ul><ul><li> 
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.</li></ul><ul><li> 
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.</li></ul><ul><li> 
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.</li></ul><ul><li> 
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.</li></ul><ul><li> 
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.</li></ul><ul><li> 
Policy Compliance: Stay updated on company policies and procedures.</li></ul><ul><li> 
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.</li></ul><ul><li> 
Champion IOA Values: Demonstrate integrity and leadership.</li></ul> 
Ideal Candidate Qualifications:<ul><li> 
7+ years of customer service experience in the insurance industry</li></ul><ul><li> 
Thorough knowledge of insurance brokerage and client needs</li></ul><ul><li> 
Required active licensing; professional designation preferred</li></ul><ul><li> 
Strong analytical, problem-solving, and decision-making skills</li></ul><ul><li> 
Exceptional customer service, communication, multitasking, and organizational skills</li></ul><ul><li> 
Proficiency in MS Office (Outlook, Word, Excel)</li></ul><ul><li> 
High School Diploma (or equivalent)</li></ul> 
 
What We Offer:<ul><li> 
Competitive salaries and bonus potential</li></ul><ul><li> 
Company-paid health insurance</li></ul><ul><li> 
Paid holidays, vacations, and sick time</li></ul><ul><li> 
401K with employer match</li></ul><ul><li> 
Professional growth and career progression opportunities</li></ul><ul><li> 
Respectful culture and work/family life balance</li></ul><ul><li> 
Community service commitment</li></ul><ul><li> 
Supportive teammates and a rewarding work environment</li></ul> 
What to Expect (Application Process):<ul><li> 
30-Minute Phone Screen, Online Assessments, and Interview(s)</li></ul>
Salary Range
The expected pay range for this position is $50,000 to $65,000 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

Account Manager Associate - Commercial Lines (Manufacturing/Contractors)

<div>Description
Job Description: 
Title: Account Associate - Commercial Lines 
Work Mode: Remote (Eastern and Central Time Zones Only) | Location/Supporting: Longwood, FL | Book Focus: Real Estate, Construction, Contractors 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 
About the Role: Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs. Responsibilities include resolving basic and routine administrative and customer service issues. 
 
Key Responsibilities:<ul><li> 
Team Support: Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant.</li></ul><ul><li> 
Office Support: Assist with general office tasks and administration.</li></ul><ul><li> 
Policy Processing: Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders.</li></ul><ul><li> 
Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows.</li></ul><ul><li> 
Data Management: Maintain accurate and up-to-date data in agency systems.</li></ul><ul><li> 
Activity Monitoring: Ensure timely completion of tasks and activities.</li></ul><ul><li> 
Communication: Keep the account team informed of workload status and any issues.</li></ul><ul><li> 
Service Excellence: Provide proactive and responsive service.</li></ul><ul><li> 
Performance Monitoring: Ensure productivity and quality standards are met.</li></ul><ul><li> 
Promote Culture: Participate in team building and promote a positive work environment.</li></ul><ul><li> 
Continuous Improvement: Seek and adopt best practices.</li></ul><ul><li> 
Compliance: Stay updated on company policies and procedures.</li></ul><ul><li> 
Professional Development: Enhance technical skills and industry knowledge.</li></ul><ul><li> 
Relationship Building: Foster positive relationships with colleagues and leadership.</li></ul><ul><li> 
Champion IOA Values: Demonstrate integrity and leadership.</li></ul> 
 
Ideal Candidate Qualifications:<ul><li> 
2+ years of industry experience, OR 5+ years of related experience in customer service</li></ul><ul><li> 
Thorough knowledge of insurance brokerage and client needs</li></ul><ul><li> 
Required active licensing</li></ul><ul><li> 
Strong analytical, problem-solving, and decision-making skills</li></ul><ul><li> 
Exceptional customer service, communications. multitasking, and organizational skills</li></ul><ul><li> 
Proficiency in MS Office (Outlook, Word, Excel)</li></ul><ul><li> 
High School Diploma (or equivalent)</li></ul> 
 
What We Offer:<ul><li> 
Competitive salaries and bonus potential</li></ul><ul><li> 
Company-paid health insurance</li></ul><ul><li> 
Paid holidays, vacations, and sick time</li></ul><ul><li> 
401K with employer match</li></ul><ul><li> 
Professional growth and career progression opportunities</li></ul><ul><li> 
Respectful culture and work/family life balance</li></ul><ul><li> 
Community service commitment</li></ul><ul><li> 
Supportive teammates and a rewarding work environment</li></ul> 
 
What to Expect (Application Process):<ul><li> 
30-Minute Phone Screen, Online Assessments, and Interview(s)</li></ul>
Salary Range
The expected pay range for this position is 45-65K annually, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

Account Associate- Commercial Insurance (Remote)

Lane Valente Industries

<div>
 
 
 
 
 
 
 
 Lane Valente Industries
 
 
 
 
 
 
 
 is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada.
 
 
 
 
 
 
 
 
 
 
 
 
 
 We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices.
 
 
 
 
 
 
 
 
 
 
 
 
 
 We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 CURRENT OPPORTUNITY: General Maintenance Technician
 
 
 
 
 
 
 
 
 
 
 
 
 
 National maintenance and construction firm is recruiting General Maintenance Technician, willing to travel for full-time commercial construction projects across the United States.
 
 
 
 
 
 
 
 
 
 
 
 
 
 JOB REQUIREMENTS:
 
 
 
 
 
 
 
 
 
 
 
 
 
 Tradesperson must be proficient in following skills:
 
 
 
 
 
 
 
 
 
 
 
 
 Carpentry
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 partition framing metal/wood studs, installation of basic cabinetry/countertops, installation of doors/window
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Painting
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 interior &amp; exterior
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Flooring
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 installation of VCT, LVT, tile, carpet squares and cove base
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 Basic knowledge of the following skills:
 
 
 
 
 
 
 
 
 
 
 
 
 Plumbing
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 replacement/installation of sinks, faucets, toilets and basic drainage and water lines (licensed plumbers encouraged to apply)
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Electrical
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 replacement installation of light fixtures, switches and outlets, capable of basic data connections and able to diagnose minor electrical problems (licensed electricians encouraged to apply)
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 HVAC
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 Knowledge of refrigeration, PM Service calls
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 ESSENTIAL FUNCTIONS:
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 Commercial renovations/buildouts
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Basic computer skills
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Ability to follow OSHA requirements
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Presentable and possess the ability to communicate with customers to build relationships
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Detailed when it comes to repairs made, including but not limited to measurements, pictures, recommendations for repairs and quotes
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Ability to work overtime and/or on-call as workload and emergency issues dictate
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Willing and able to travel and work overnight shifts throughout the United States when needed.
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 EDUCATION/EXPERIENCE:
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 Minimum of 3 years of experience in construction or commercial maintenance
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Supply basic construction hand tools
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 OSHA 10hr or the completion of OSHA 10hr within 3 months of employment (paid by employer)
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 BENEFITS OFFERED:
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 Medical, Dental &amp; Vision Insurance
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 401-K Retirement plan with generous company match
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Paid vacations
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Company paid travel &amp; per diem
 
 
 
 
 
 
 </li>
 </ul>
 &nbsp;
</div>

General Maintenance Technician

HDI Global Insurance Company

<div><div>IT Infrastructure Lead 
 
About HDI Global Insurance Company 
 
HDI Global Insurance Company is a commercial property and casualty insurer headquartered in Chicago, IL. As a wholly owned subsidiary of HDI Global SE, we manage the industrial lines division of the Talanx Group. Our extensive portfolio of products and services, combined with an international network of local insurers, enables us to offer comprehensive domestic and global insurance solutions for U.S.-based multinational companies. 
 
Position Overview
</div><div>The Head of Infrastructure is a senior technology leader responsible for the strategy, reliability, security, and operational excellence of HDI&rsquo;s infrastructure ecosystem. This role overseesAzure cloud management, Managed Service Provider (MSP) governance, enduser workplace services, office network, print services and service desk operations, ensuring high availability, performance, and cost efficiency across the enterprise. In this role, the position will work with local business &amp; IT, and home office IT stakeholders. 
 
The ideal candidate combines deep Azure cloud architecture expertise with strong operational leadership, vendor management capability, and a customer centric mindset suited to a regulated insurance environment. The role will collaborate closely with Application, Security, Data, Architecture and IT Governance leaders to support run, grow and transform initiatives (e.g., Internal &amp; regulatory audits, Guidewire PAS, AI platforms). 
 
 
Key Responsibilities 
 
Infrastructure &amp; Cloud Strategy</div>
<ul><li>Own and execute HDI&rsquo;s infrastructure and cloud strategy, with a strong focus on Microsoft Azure.</li>
<li>Ensure infrastructure architecture aligns with enterprise architecture, security standards, and business resiliency requirements.</li>
<li>Partner with Information Security to ensure infrastructure complies with regulatory, audit, and risk requirements.</li>
</ul>
<div> 
Azure Cloud Management</div>
<div>Lead day to day Azure operations, including:
</div><ul><li>Subscription and tenant governance</li>
<li>Networking, compute, storage, and PaaS services</li>
<li>Identity and access management (Entra ID / Azure AD)</li>
<li>Backup, disaster recovery, and business continuity
<ul><li>Implement FinOps practices to optimize cloud spend and improve transparency.</li>
<li>Drive automation and infrastructureascode (e.g., Bicep, Terraform) where appropriate.</li>
<li>Managed Service Provider (MSP) Governance</li>
</ul></li></ul><div></div><ul><li>Own the MSP operating model, including scope definition, SLAs, OLAs, KPIs, and escalation processes.</li>
<li>Hold MSP partners accountable for:
<ul><li>Infrastructure operations and support</li>
<li>Incident, problem, and change management</li>
<li>patching and compliance</li>
<li>Lead vendor performance reviews and continuous improvement initiatives.</li>
<li>Ensure a clear RACI between HDI internal teams and service providers.</li>
</ul></li></ul><div> 
Workplace &amp; EndUser Services 
Oversee digital workplace services, including:
</div><ul><li>Endpoint management</li>
<li>Collaboration platforms (Microsoft 365)</li>
<li>Identity and access for end users</li>
<li>Ensure consistent, secure, and high quality employee experience.</li>
<li>Partner with HR, Security, and Business leaders to support employee productivity and mobility.</li>
</ul>
<div> 
Service Desk Operations</div>
<ul><li>Lead IT Service Desk operations, ensuring timely and effective support for end users.</li>
<li>Drive ITIL aligned processes including incident, request, problem, and change management.</li>
<li>Use service metrics and customer feedback to continuously improve service quality and satisfaction.</li>
<li>Ensure service desk integrates seamlessly with MSP and internal infrastructure teams.</li>
</ul>
<div> 
Leadership &amp; Stakeholder Engagement</div>
<ul><li>Build and lead a highperforming infrastructure and operations team.</li>
<li>Serve as an escalation point for critical incidents and major outages.</li>
<li>Communicate health infrastructure, risks, and roadmap clearly to executive leadership.</li></ul> 
<div> 
 
Qualifications and Experience</div>
<ul><li>Bachelor&rsquo;s degree in computer science, IT, Engineering, or related field.</li>
<li>10+ years of progressive experience in IT infrastructure and operations, with at least 5 years in a senior leadership role.
</li><li>Proven experience managing enterprise scale Azure environments.
</li><li>Demonstrated success leading MSP based operating models.
</li><li>Experience in financial services or insurance is strongly preferred.</li></ul> 
<div> 
 
 
Technical Skills</div>
<ul><li>Expert level knowledge of Microsoft Azure:</li>
<li>Knowlege of endpoint and workplace technologies</li>
<li>Disaster recovery and high availability architectures</li>
<li>Monitoring, logging and observability standards for cloud operations</li>
<li>Working knowledge of automation and InfrastructureasCode practices.</li>
</ul>
<div> 
Certifications (Required / Strongly Preferred)</div>
<ul><li>Microsoft Certified: Azure Solutions Architect Expert (Required)</li>
</ul>
<div> 
One or more of the following preferred:
</div><ul><li>Microsoft Certified: Azure Administrator Associate</li>
<li>Microsoft Certified: Azure Security Engineer</li>
<li>ITIL Foundation or higher</li>
<li>Cloud FinOps Practitioner</li>
</ul>
<div> 
Leadership &amp; Personal Attributes</div>
<ul><li>Strong vendor and contract management skills.</li>
<li>Metrics driven, with a focus on operational excellence and continuous improvement.</li>
<li>Excellent communication skills, able to engage both technical teams and executive stakeholders.</li>
<li>Calm, decisive leader in high pressure incident scenarios.</li>
<li>Customer focused mindset with a strong sense of ownership and accountability.</li></ul> 
<div> 
 
 
Compensation and Benefits 
Base salary range for this position is 160k-190k, plus eligibility for a performance-based annual bonus. Actual compensation will be based on a variety of factors including experience, education, and location. 
 
We offer a competitive benefits package, including: 401(k) with company match, Paid Time Off, Sick Leave, Medical, Health Reimbursement Arrangement (HRA), Telemedicine, Wellness Program, Employee Assistance Program (EAP), Dental, Vision, Accident &amp; Critical Illness Insurance, Flexible Spending Account (FSA), Dependent Care FSA, Group and Voluntary Life Insurance, Short- and Long-Term Disability, Pet Insurance, Transit and Parking benefits.</div>
<div></div><div><h2 class="jobSectionHeader">Additional Information</h2>
<div>HDI Global Insurance Company is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.</div>
<div></div><div>Applicants must be legally authorized to work in the United States.</div>
<div></div><div>Recruitment Agencies: All resumes submitted without prior HR authorization will be considered unsolicited.</div>
<div></div><div>HDI Global Insurance Company is an Equal Opportunity Employer and participates in E-Verify.</div>
<div></div><div>Attention California Applicants: Click here to view HDI's California Personnel Privacy Notice</div></div></div>

IT Infrastructure Lead

CNA Insurance

<div><div>You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.</div><div></div>
CNA is one of the premier providers of professional liability insurance. CNA Financial Lines has an opening for a Complex Claims Consultant handling Private D&amp;O, Fiduciary and Employment Practice Liability (EPL) Claims. This individual will work with insureds, attorneys and brokers regarding the handling and/or disposition of mid to high severity claims. 
 
This individual will investigate claims, coordinate discovery, and team with defense counsel on litigation strategy. This individual will be able to utilize claims policies and guidelines, review coverage, determine liability and damages, set financial reserves, secure information to negotiate and settle claims, and present claims to leadership, as needed. Critical to success in this role is the ability to be highly organized, independently motivated and responsive/communicative. 
 
CNA offers a hybrid work environment in one of the following locations: Chicago, Glastonbury, Lake Mary, Wyomissing, NYC area preferred, but candidates near any CNA location will be considered.<div></div><div>
JOB DESCRIPTION:</div><div></div><div>
Essential Duties &amp; Responsibilities</div><div>
Performs a combination of duties in accordance with departmental guidelines:</div><ul><li>
Manages an inventory of highly complex Financial Lines claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits.</li><li>
Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information.</li><li>
Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols.</li><li>
Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim.</li><li>
Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority.</li><li>
Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner.</li><li>
Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation.</li><li>
Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely.</li><li>
Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management.</li><li>
Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business.</li><li>
Mentors, guides, develops and delivers training to less experienced Claim Professionals.</li></ul><div>
May perform additional duties as assigned.</div><div></div><div>
Reporting Relationship</div><div>
Typically Director or above 
 
Skills, Knowledge &amp; Abilities</div><ul><li>
Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices.</li><li>
Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly.</li><li>
Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems.</li><li>
Strong work ethic, with demonstrated time management and organizational skills.</li><li>
Ability to work in a fast-paced environment at high levels of productivity.</li><li>
Demonstrated ability to negotiate complex settlements.</li><li>
Experience interpreting complex specialty insurance policies and coverage.</li><li>
Ability to manage multiple and shifting priorities in a fast-paced and challenging environment.</li><li>
Knowledge of Microsoft Office Suite and ability to learn business-related software.</li><li>
Demonstrated ability to value diverse opinions and ideas.</li></ul><div></div><div>
Education &amp; Experience</div><ul><li>
Bachelor's Degree or equivalent experience; JD preferred.</li><li>
Typically a minimum of five to seven years of relevant experience, preferably in claim handling</li></ul><div></div><div>
#LI-CP1</div><div>
#LI-Hybrid</div><div></div><div>
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees &ndash; and their family members &ndash; achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA&rsquo;s benefits, please visit <div>cnabenefits.com</div>.</div><div></div><div>
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact <div>leaveadministration@cna.com</div>.</div></div>

Complex Claims Consultant - EPL, Private & NFP D&O

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