clinical coordinator

case manager

assertive community treatment case manager Jobs in Chicago

associate client success manager Jobs in Chicago

associate client success manager

bilingual recovery concierge assistant (part-time) Jobs in Chicago

bilingual case manager

KCC Academy

The Case Manager completes intake assessments, develops a case plan, and provides or connects participants to identified resources and services. Programming and services may include, but are not limited to, effective emotional or trauma related therapies, housing services, life skills, employment training, job placement services, family engagement, and other support services. Our Case Manager will carry a caseload of participants at and will earn one hour of PTO for every 40 hours. The case manager will also effectively communicate the organizations mission to Spanish speakers.DUTIES AND RESPONSIBILITIES<ul><li>Provide crisis intervention services to individuals or families experiencing a crisis situation</li><li>Build trusting relationships in order to create buy in for social services</li><li>Provide a single point of contact for the participants who self-select social services</li><li>Conduct individualized intake assessments and plans</li><li>Be available to answer the phone d talk with group members and provide after-hours crisis services, including phone-based consultations and preliminary intake services</li><li>Follow up regularly with group members to see if there are areas in which further help, or guidance is needed</li><li>Track the progress of each group member in terms of programmatic completion</li><li>Work 1-on-1 with participants to identify their needs, develop plans to meet those needs, and monitor their progress over time. Build and maintain healthy relationships with participants</li><li>Utilize assessment results to inform the development of the participants&rsquo; Individual Development Plan/Case Plan</li><li>Provide guidance and monitor individual participant activities as outlined in the case plan to track progress of individual participants toward attainment of identified goals</li><li>Coordinate links to appropriate support services and provide appropriate referrals such as transportation assistance, basic needs and emergency assistance, behavioral health support, mental health support and access to other support services</li><li>Support social emotional learning; anti-bullying prevention; suicide prevention, and other evidence-based programs.</li><li>Assist in identifying comprehensive, data-driven prevention strategies that work most effectively to prevent and reduce firearm violence.</li></ul>QUALIFICATIONS<ul><li>Minimum of 2 years relevant experience in case management</li><li>Demonstrated working knowledge of supportive services and resources</li><li>Ability to build and maintain relationships and partnerships</li><li>Demonstrated experience working with sensitive populations and victims of firearm violence and administering assessments</li><li>Knowledge of case management principles, objectives, standards, and methods, including motivational interviewing</li><li>Familiarity with support service agencies in Cook County</li><li>Ability to work with and engage individuals of diverse backgrounds</li><li>Excellent verbal and written communication skills in Spanish and English</li><li>Demonstrated ability to advocate, organize, and problem-solve</li><li>Demonstrated ability to maintain confidentiality with sensitive information</li><li>Ability to take a collaborative, team-oriented approach.</li><li>Ability to be accessible both during traditional and non-traditional work hours, including nights and weekends</li></ul>Pay: $4,000.00 per monthBenefits:<ul><li>Paid time off</li></ul>Work Location: In person

Bilingual Case Manager

Simon and McClosky

Job Summary We are seeking a bilingual (english and spanish) proactive and detail-oriented Intake/Legal Assistant to join our dynamic legal team. In this vital role, you will serve as the first point of contact for clients and manage a wide range of administrative and legal support tasks. Your energetic approach will help streamline case intake processes, support attorneys across various practice areas, and ensure the smooth operation of our law office. This position offers an exciting opportunity to develop your legal administrative skills while contributing to impactful legal work in a fast-paced environment.Duties<ul><li>Greet callers with professionalism and enthusiasm, providing excellent phone etiquette and organizational support</li><li>Conduct initial client interviews to gather case details, ensuring all relevant information is accurately documented for attorney review</li><li>Manage legal case files</li></ul>RequirementsMust be bilingual (English and Spanish speaking)<ul><li>Willingness to learn and a positive attitude. We are willing to train the right candidate.</li></ul>Pay: $23.00 - $28.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>AD&amp;D insurance</li><li>Dental insurance</li><li>Disability insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Opportunities for advancement</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Chicago, IL 60602

Intake/Legal Assistant

Calling Care Services Inc.

Job Title: ACT Case Manager (Offsite / Field-Based Role)At Vivia Health, we bring compassionate, person-centered care directly to the community. Our Assertive Community Treatment (ACT) team serves adults living with serious and persistent mental illness (SPMI) across the Chicagoland area, helping them thrive in their own environments.We believe real progress happens outside clinic walls&mdash;in homes, libraries, stores, and community spaces. Our offsite model empowers mental health professionals to form meaningful relationships, promote recovery, and meet clients where they are, both physically and emotionally.Position OverviewWe are seeking a motivated and compassionate ACT Case Manager to join our multidisciplinary team. This is a 100% field-based position involving travel throughout Chicago to support clients in their homes and communities. You will help clients access essential resources, build daily living skills, and navigate barriers to independence.The ideal candidate is patient, empathetic, organized, and skilled in de-escalation and crisis prevention. You&rsquo;ll work independently in the field while staying connected to the ACT team through remote check-ins and virtual team meetings.Key Responsibilities<ul><li>Provide intensive, community-based case management services to adults with SPMI.</li><li>Travel to clients&rsquo; homes and community locations to engage, assess, and support them.</li><li>Assist clients with daily living needs such as grocery shopping, budgeting, and job applications.</li><li>Coordinate access to mental health care, housing, benefits, medical providers, and recovery services.</li><li>Support clients in crisis prevention and stabilization, using calm and effective communication.</li><li>Collaborate remotely with the ACT team&mdash;including psychiatrists, nurses, therapists, and peer specialists.</li><li>Maintain detailed, timely documentation in compliance with Medicaid and agency standards.</li><li>Promote recovery, independence, and dignity through consistent, person-centered engagement.</li></ul>QualificationsRequired:<ul><li>IM+CANS certification (Illinois Medicaid &ndash; Community and Supports Assessment).</li><li>Bachelor&rsquo;s degree in Social Work, Psychology, Human Services, or related field.</li><li>Minimum 1 year of experience working with individuals with serious mental illness.</li><li>Valid Illinois driver&rsquo;s license, auto insurance, and reliable personal transportation.</li><li>Strong interpersonal skills with the ability to build rapport and de-escalate challenging situations.</li><li>Comfortable working independently with mobile technology and electronic documentation.</li></ul>Preferred:<ul><li>Experience on an ACT team or in community-based mental health services.</li><li>Knowledge of Medicaid documentation and service coordination.</li><li>Bilingual (Spanish/English) candidates strongly encouraged to apply.</li></ul>Why Join Vivia Health?<ul><li>$1,000 Sign-On Bonus &ndash; payable after 90 days of successful employment.</li><li>100% Field-Based Role &ndash; no office shifts; true autonomy and flexibility.</li><li>Purpose-Driven Work &ndash; make a direct impact on Chicago&rsquo;s most vulnerable populations.</li><li>Collaborative Team &ndash; supportive ACT model with virtual team meetings and supervision.</li><li>Comprehensive Benefits &ndash; medical, dental, vision, PTO, 401(k), and mileage reimbursement.</li><li>Professional Growth &ndash; CEU reimbursement, continuous training, and clinical development opportunities.</li><li>Meaningful Relationships &ndash; help clients build stability, confidence, and life skills through real-world engagement.</li></ul>Pay: $25.00 - $32.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Mileage reimbursement</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Willing and prepared to work with individuals with complex mental health needs.</li></ul>Experience:<ul><li>Case management: 2 years (Required)</li></ul>Ability to Commute:<ul><li>Chicago, IL (Preferred)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>Work Location: On the road

Assertive Community Treatment Case Manager

Associates in Nephrology

Associates in Nephrology, a leading association of kidney specialists, is looking for International Medical graduates or premed students taking a gap, enrichment year. While working, you'll gain valuable experience and letters of recommendation.What you&rsquo;ll do:<ul><li>Collaborates with team members and others by assisting patients in confirming their identity and allergies</li><li>Assures emergency equipment and supplies are always available such as a defibrillator, monitor etc.</li><li>Prepares for procedures by checking the schedule, wearing proper clothing, setting up case, arranging drapes and sterile supplies</li><li>Assists during procedures by draping the patient, gives the proper instruments and sutures to physician, removes, and discards soiled sponges, prepares sutures for closure and the necessary dressing</li><li>Removes and disposes of used instruments and disposable items from procedures into sharps container and discards all disposable items including back table drape in the proper container</li><li>Prepares room for each appointment by ensuing no specimens or blood remain in room, assists with room turnover, changes anesthesia suction container and tubing, places disposable articles in the proper container, places linen in linen container, cleans all equipment in procedure room with disinfectant spray, and cleans floor with disinfectant spray and mop</li><li>Other duties as assigned</li></ul>We&rsquo;re looking for someone with:<ul><li>A pre-med track</li><li>International Medical Graduates</li><li>Bilingual: Spanish preferred</li></ul>Job Type: Part-timePay: $18.00 - $22.00 per hourBenefits:<ul><li>401(k)</li><li>Paid time off</li></ul>Work Location: In person

International Medical Graduates/Pre-Med Students - Scrub Tech

Breakthrough Ministries

<div><div>Job Title: Family Housing Case Manager 
Reports to: Family Housing Coordinator 
Program Area: Adult Support Services (ASN) 
FLSA Code: Full time, Exempt
 
Hours: 40-hour flexible workweek, occasional evenings and weekends 
Location: The Residences, 3340 W. Carroll Ave, Chicago, IL 60624 
 
POSITION SUMMARY 
The Family Housing Case Manager serves as the primary Life Coach and Partnership Lead for families participating in Breakthrough&rsquo;s 24-month Family Housing Program. This role is responsible for building a consistent, trust-based relationship with lease-holding families and guiding them through a structured journey toward long-term housing stability, financial independence, and family well-being. 
 
Operating within a trauma-responsive, strengths-based environment, the Life Coach partners with families not as clients to be managed, but as individuals to be developed, supporting them in meeting both lease obligations and program requirements, which are formalized through the lease and participation agreements. 
 
This role integrates coaching, accountability, and coordination to help families move through the program&rsquo;s three phases: Stabilization, Growth &amp; Skill-Building, and Transition, while increasing ownership, decision-making capacity, and independence over time. 
 
ESSENTIAL RESPONSIBILITIES / FUNCTIONS 
Relational Coaching &amp; Partnership</div>
<ul><li>Serve as the primary relationship holder for assigned families, building trust through consistency, empathy, and clear expectations</li>
<li>Facilitate weekly or bi-weekly coaching sessions focused on goal-setting, progress reflection, and problem-solving</li>
<li>Establish and maintain a shared understanding of roles, expectations, and responsibilities in alignment with lease and program agreements</li>
<li>Use a trauma-responsive approach that honors family dignity while maintaining clear accountability</li>
</ul><div>Family Success Planning &amp; Goal Advancement</div>
<ul><li>Lead the development and ongoing refinement of individualized Family Success Plans aligned with program outcome domains (housing stability, income, financial health, family well-being, and community connection)</li>
<li>Track and celebrate progress while addressing barriers with structured problem-solving</li>
</ul><div>Lease-Linked Accountability &amp; Housing Stability</div>
<ul><li>Reinforce the connection between lease compliance and program participation, including rent contributions, unit care, and community standards</li>
<li>Support families in understanding and fulfilling tenant responsibilities, including budgeting for rent (30% of income), maintaining utilities, and preparing for independent leasing</li>
</ul> <div>Phase-Based Coaching &amp; Progression</div>
<ul><li>Tailor coaching approach and expectations based on the program&rsquo;s three phases:</li>
</ul><div><ul><li>Stabilization (0&ndash;6 months):</li></ul>
<ul><li>Growth &amp; Skill-Building (6&ndash;18 months):</li></ul>
<ul><li>Transition &amp; Launch (18&ndash;24 months):</li></ul>
</div><ul><li>Coordinate Wraparound Supports</li>
<li>Act as a connector and advocate across systems, coordinating with:
<ul><li>Employment and workforce partners</li>
<li>Schools and childcare providers</li>
<li>Behavioral health and wellness services</li>
<li>Financial coaching resources</li>
</ul></li><li>Ensure services are aligned with family goals rather than duplicative or compliance-driven</li>
</ul><div>Financial &amp; Economic Mobility Coaching</div>
<ul><li>Support families in:
<ul><li>Budget creation and financial tracking</li>
<li>Income growth planning (employment or education pathways)</li>
<li>Building savings for transition to independent housing</li>
</ul></li><li>Reinforce financial behaviors required for long-term housing sustainability</li>
</ul><div>Progress Monitoring &amp; Documentation</div>
<ul><li>Maintain accurate and timely documentation of coaching sessions, goals, and outcomes in Salesforce</li>
<li>Track participation in required program elements tied to housing agreements</li>
<li>Use data to inform coaching strategies, identify risks, and measure progress toward independence</li>
 <li>Provide Crisis Response &amp; Stability Support</li>
<li>Participate in team meetings, case consultations, and ongoing training</li>
<li>Uphold program philosophy, relational standards, and trauma-responsive practices</li>
<li>Collaborate with Housing Coordinator, Program Assistants, and leadership to ensure seamless service delivery</li>
</ul><div>Performs other duties as assigned 
 
Core Competencies</div>
<ul><li>Trauma-informed and family-centered care</li>
<li>Advocacy and problem-solving</li>
<li>Collaboration and teamwork</li>
<li>Professional judgment and ethical practice</li>
</ul><div>Demonstrated Values</div>
<ul><li>Independently follows agency policy and procedures</li>
<li>Follows through with commitments including meeting established timelines</li>
<li>Identifies and resolves difficult issues</li>
<li>Project a professional image to all internal and external customers ensuring proper grooming</li>
<li>Promote customer care through all actions and behaviors</li>
<li>Works effectively with diverse staff, communities and population served</li>
<li>Maintain a high degree of sensitivity, tact, and diplomacy during stressful situations.</li>
<li>A passion for the mission of Breakthrough</li>
</ul><div>QUALIFICATIONS</div>
<ul><li>Bachelor&rsquo;s degree in Social Work, Human Services, Psychology, or a related field</li>
<li>Minimum of 1&ndash;2 years of experience in housing case management, family services, or a related human services field</li>
<li>Knowledge of housing systems, public benefits, and community resources</li>
<li>Experience working with families experiencing homelessness, poverty, or trauma</li>
<li>Strong organizational, communication, and documentation skills</li>
<li>Ability to manage multiple cases and prioritize effectively</li>
<li>Culturally responsive and strengths-based approach to service delivery</li>
<li>Awareness of trauma reactions.</li>
<li>Strong computer skills and a working knowledge of Microsoft Office and Google drive</li>
<li>Strong knowledge of program outcomes and deliverables</li>
<li>Must maintain a valid driver&rsquo;s license along with daily access to a vehicle and acceptable driving record.</li>
</ul><div>Preferred Qualifications</div>
<ul><li>Bilingual (Spanish/English or other relevant language)</li>
<li>Experience with Salesforce, Google docs or similar case management systems</li>
<li>Familiarity with local housing programs and Continuum of Care systems</li>
</ul><div>Required Knowledge, Skills and Abilities</div>
<ul><li>Knowledge in mental health and substance abuse.</li>
<li>Ability to demonstrate strong interpersonal skills, professionalism, and problem-solving ability.</li>
<li>Must have the ability to use initiative, discretion and independent judgment in making decisions.</li>
<li>Ability to demonstrate initiative and follow through and be comfortable working in a changing environment.</li>
<li>Demonstrates willingness to consistently improve work performance through their relationship and guidance.</li>
<li>Must possess an accurate and informed understanding of cultural and urban realities, especially as related to youth, families, poverty, and community development.</li>
</ul><div>SUPERVISION</div>
<ul><li>Directions received from the Family Housing Coordinator</li>
<li>This position has no direct reports</li>
</ul><div>PHYSICAL REQUIREMENTS AND WORKING CONDITIONS 
Work Environment 
While performing the duties of this job, the employee will work in a multi-purpose facility and/or outdoors and thus will be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate but can be high depending on the activities in the facility. They will also perform community outreach/home visits. 
 
Physical Demands 
While performing the duties of this job, the employee is frequently required to walk and/or sit; use hands and fingers to feel objects, tools or controls, reach with hands and arms; balance; stoop; regularly talk or hear. The employee must be able to bend, stoop, pull, lift as well as have overhead extension of arms. Must be able to stand for long periods of time; be able to lift, carry or move at least 50 pounds. Must adhere to proper handling and lifting techniques. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. 
 
The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations will be provided to enable individuals with disabilities to perform the essential functions 
 
Equipment Used 
The employee will generally use general office equipment including but not limited to telephone, computer, calculator, copier, overhead projector, paper shredder, paper cutter, and filing systems. 
 
Safety Requirements 
Prior to the first day of work, must complete a criminal background and sex offender clearance 
 
BENEFITS</div>
<ul><li>Medical - We offer group medical benefits through UnitedHealthcare to full-time employees. You have the option of choosing between a PPO or HMO plans. Depending on the plan you choose, there may be no cost for an employee single coverage. There is a cost per pay period for coverage for family (i.e., employee plus spouse; employee plus child(ren) or employee plus spouse and child(ren).</li>
<li>Dental &ndash; We offer group dental benefits through UnitedHealthcare to full-time employees. You have the option of choosing between a PPO or HMO. This is an employee paid benefit.</li>
<li>Vision - We offer group vision benefits through UnitedHealthcare to full-time employees. This is an employee paid benefit.</li>
<li>Life - Through UnitedHealthcare, we offer full-time employees term life insurance to the employee&rsquo;s family in case of death. The cost of this benefit is paid fully by the organization.</li>
<li>Short and long-term disability - If you become disabled, UnitedHealthcare provides both short-term and long-term disability insurance to full-time employees. The cost of this benefit is paid fully by the organization.</li>
<li>401 (k) Plan - We offer a 401(k) plan which is a tax-deferred annuity to assist full-time employees in planning for retirement. We match 50% of your contribution up to a total of 3% of your base salary.</li>
<li>Section 125 Plan (FSA) - Through TASC, we allow full-time employees to make contributions toward premiums for medical insurance, out-of-pocket medical expenses, dependent care expenses, and/or transit and parking on a &ldquo;before tax&rdquo; rather than an &ldquo;after tax&rdquo; basis.</li>
<li>Vacation Days - Full-time employees in this position are eligible to accrue vacation days at a rate of 6.67 &ndash; 13.33 days per month based on tenure with the organization.</li>
<li>Personal Days - Full-time employees in this position are eligible for up to 3 personal days annually, pro-rated in year one.</li>
<li>Sick Days - Full-time employees in this position are eligible for up to 10 sick days annually, pro-rated in year one.</li>
</ul><div>COMPENSATION 
The actual salary within the range is determined by many factors including but not limited to skills, experience, education and internal equity. 
$50,000-$55,000/annually 
 
Breakthrough is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, sex, national origin, age, disability, marital status, veteran status, political affiliation, sexual orientation, or any other non-merit factors. If a reasonable accommodation is needed for any part of the application and hiring process, please contact us at HR@breakthrough.org. The decision to grant reasonable accommodation will be on a case-by-case basis.</div></div>

Family Housing Case Manager

HRDI

<div>JOB SUMMARY

The ACT MHP (Mental Health Professional) Case Manager is responsible for providing comprehensive, community-based services to adults living with serious mental illness, utilizing the Assertive Community Treatment (ACT) model. This position focuses on client engagement, recovery-oriented care, coordination of services, and ongoing support to help individuals achieve stability and independence within the community.

JOB DUTIES
<ul>
<li>Complete 6&ndash;7 billable client engagements daily</li>
<li>Participate in a 24/7 on-call rotation for crisis intervention</li>
<li>Conduct biopsychosocial assessments and develop IM+CANS documentation</li>
<li>Coordinate services across housing, medical, vocational, and mental health domains</li>
<li>Provide outreach, supportive counseling, and problem-solving strategies</li>
<li>Collaborate with internal teams and external agencies for discharge planning</li>
<li>Ensure all documentation meets Medicaid, agency, and state standards</li>
<li>Maintain accurate and timely DIS billing for services rendered</li>
<li>Promote mental health awareness through education and outreach</li>
</ul>
QUALIFICATIONS
<ul>
<li>Bachelor&rsquo;s degree in Social Work, Psychology, Counseling, or another closely related social science field is required.</li>
<li>Master&rsquo;s degree preferred.</li>
<li>Two years of experience in community or behavioral health preferred</li>
<li>Valid Illinois Driver&rsquo;s License, reliable transportation, and ability to travel within service area</li>
<li>Familiarity with DSM-5, ASAM, and Medicaid-funded programs</li>
<li>EHR proficiency and strong communication/documentation skills</li>
<li>Culturally competent; bilingual (especially Spanish) preferred</li>
</ul>
SMART GOALS
<ul>
<li>Client Stability: 90% of assigned clients maintain housing and avoid hospitalization</li>
<li>Treatment Compliance: 100% of treatment plans completed on time with measurable goals</li>
<li>Resource Utilization: Build relationships with 3 new community resources quarterly</li>
</ul>
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
<ul>
<li>Travel throughout the community required</li>
<li>May require lifting 10&ndash;25lbs, walking/standing for extended periods</li>
<li>Minimal physical risk</li>
</ul>
EMPLOYMENT CONDITIONS

This job description is to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee&rsquo;s ability to perform the duties as described. This job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned as deemed appropriate commensurate to the position. This document does not represent a contract of employment, and Friend Health - HRDI reserves the right to change this job description and /or assign tasks deemed as needed.

COMPENSATION &amp; BENEFITS

Salary: 52,500

Comprehensive Benefits Package, including:
<ul>
<li>Medical, Dental, and Vision Coverage</li>
<li>Paid Time Off (PTO) &amp; Holidays</li>
<li>Professional Development Opportunities</li>
<li>Employee Assistance Program (EAP)</li>
</ul>
Occupational Risk for Exposure to TB

This position involves direct patient contact, posing a risk of exposure to Tuberculosis (TB). Employment is contingent upon annual TB testing, except for:
<ul>
<li>Documented medical contraindications</li>
<li>Documented religious objections</li>
</ul>
Staff who decline TB testing or flu vaccinations due to medical or religious reasons will be required to wear a mask as appropriate.

Equal Employment Opportunity (EEO) Statement

Friend Health &ndash; HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health &ndash; HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer.

Join our Team!

Join Friend Health &ndash; HRDI and make a difference in the lives of individuals living with serious mental illness. As part of our ACT team, you&rsquo;ll help transform lives through intensive, community-based care. We value innovation, compassion, and cultural humility in everything we do.</div>

Case Manager ACT

Inspiration Corporation

<div>
 
 
 
 
 
 Job Title:
 
 
 
 
 
 Workforce
 
 
 Development and Jericho Education Fund Case Manager
 
 
 
 
 
 
 
 
 Department:
 
 
 
 
 
 Workforce Development
 
 
 
 
 
 
 
 
 
 
 Reports to:
 
 
 
 
 
 Workforce Development Manager
 
 
 
 
 
 
 
 
 
 
 FLSA Status:
 
 
 
 
 
 Non-Exempt
 
 
 
 
 
 
 
 
 
 
 Salary:
 
 
 
 
 
 $50,925-$53,045
 
 
 
 
 
 
 
 
 
 
 
 
 To apply:
 
 
 
 
 
 Visit
 
 
 
 
 https://inspirationcorporation.applytojob.com/apply.
 
 
 
 
 
 
 
 
 OVERVIEW
 
 
 
 
 &nbsp;
 
 
 
 
 
 In an atmosphere of dignity and respect, Inspiration Corporation connects people and creates opportunity through access to social services, job training, housing, and food. Each year, Inspiration Corporation works with hundreds of resilient Chicagoans who face systemic disparities and inequities, such as homelessness, hunger, and social isolation.
 
 
 
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 
 
 To help individuals and families overcome these barriers, we provide dedicated support coupled with housing, job training, scholarships, meals and engagement services. Inspiration Corporation meets people where they are in life, helping them access the support they need and achieve their personal goals. Inspiration Corporation programs are voluntary, and all service needs and goals are participant driven. Our case management philosophy is strengths-based and trauma-informed. Inspiration Corporation practices harm reduction and focuses on reducing or minimizing the harm associated with high-risk behavior through motivational interviewing.
 
 
 
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 
 
 At Inspiration Corporation, employees embody our mission by demonstrating the following Core Values:
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 
 Integrity &ndash;
 
 
 
 
 
 
 
 We cultivate trusting, collaborative relationships rooted in mutual respect and accountability.
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Growth &ndash;
 
 
 
 
 
 
 
 We encourage personal development, curiosity and being open to new possibilities.
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Equity &ndash;
 
 
 
 
 
 
 
 We recognize each person&rsquo;s inherent rights and advocate for inclusive access to resources and opportunities.
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Resilience &ndash;
 
 
 
 
 
 
 
 We persevere and seek solutions that celebrate our strength in the face of adversity, while practicing and encouraging self-care.
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Hospitality &ndash;
 
 
 
 
 
 
 
 We create uplifting, accepting, and nourishing connections with everyone who comes through our doors.
 
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 Inspiration Corporation believes that these values are central to our work with participants and one another, and they create a culture we all have a stake in.
 
 
 
 
 
 
 
 
 
 
 
 
 
 POSITION SUMMARY
 
 
 
 
 
 
 
 
 
 
 
 The Workforce Development and Jericho Education Fund Case Manager supports participants in meeting their employment, career pathways and educational goals by providing case management, supportive services, and career counseling to participants considering or enrolled
 
 
 
 
 in Inspiration
 
 
 
 
 Kitchens foodservice training program or receiving education and training tuition support from the Lori &amp; Ron Jericho Memorial Education Fund.
 
 
 
 
 
 
 
 
 
 
 
 
 GENERAL
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Demonstrate Inspiration Corporation&rsquo;s Core Values.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Uphold Policies and Procedures of Inspiration Corporation and Inspiration Kitchens.
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Exhibit professionalism and high standards in all aspects of performance.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ensure the efficient and effective provision of services with dignity and respect in accordance with the agency&rsquo;s mission.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with all departments as appropriate to ensure that the needs of the agency&rsquo;s participants are addressed.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Participate in all relevant agency activities for training, information sharing, etc.
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 Essential Duties and Responsibilities:
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Manage enrollment procedures for both the Jericho Education Fund and the Foodservice Training program.
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Screen applicant eligibility based on agency and grant requirements.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 Collaborate with the Workforce Development Manager to develop and execute recruitment
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Enroll, orient, and maintain an active, rolling caseload of program participants.&nbsp; Meet with enrolled participants at least once a month and refer to support services as necessary.
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Develop individualized service plans with participants, identifying goals, barriers and strategies to address barriers to meeting their goals; update individualized service plans to reflect updated goals, barriers and strategies
 
 
 
 
 
 .
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 Support participants in meeting employment and job retention goals, collaborating with culinary and employment team members.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Write case notes to document participant interactions, progress on their goals and outcomes. Accurate, complete and timely documentation and use of agency (currently Service Point) and funder data systems to demonstrate participant engagement, services and progress toward individual goals.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Contribute to, prepare and submit accurate and timely data collection on program metrics&nbsp;
 
 
 
 
 
 
 
 
 reporting for internal and external stakeholders (e.g. development team, funders, etc.)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Provide and document client support resources per eligibility, funder guidance and agency standards (e.g. transportation, clothing, etc.).
 
 
 
 
 </li>
 <li>
 
 
 
 
 Identify organizations to partner with to gain and send referrals.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Identify resources to connect program participants to supportive services for which they are eligible (e.g. rental assistance, mental health, etc.).
 
 
 
 
 </li>
 <li>
 
 
 
 
 Develop and participate in programming that offers peer support and builds community among program participants (in-person, and/or virtual). Collaborate with team members to develop and update materials to support participants&rsquo; success, including program handbooks, graduation certificates and other program materials.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Support program continuous improvement and coordination through participating in planning, team meetings, scheduling and site coordination.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Support participants in entering and completing the food service training program and Jericho Education Fund and in meeting their education and/or training, employment placement and job retention goals, using trauma-informed, strengths-based, low-barrier, harm-reduction approaches.
 
 
 
 
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 Recruit program prospects, prioritizing persons experiencing homelessness or housing instability, returning to the community from incarceration, poverty and other systemic barriers.
 
 
 
 
 
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 PROGRAM SPECIFIC DUTIES
 
 
 
 
 
 
 
 
 
 
 
 
 For Foodservice Training:
 
 
 
 
 
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 Collaborate with foodservice training and restaurant operations staff in monitoring participant progress.
 
 
 
 
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 Support participants in demonstrating effective communication and other workplace skills.
 
 
 
 
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 Assess participants&rsquo; levels of job readiness, provide career counseling, and assist in the&nbsp;
 
 
 
 
 
 
 
 
 development of short- and long-term goals.
 
 
 
 
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 &nbsp;Fulfill reporting requirements for grants
 
 
 
 
 
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 </ul>
 
 
 
 
 
 For Jericho Education Fund:
 
 
 
 
 
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 <li>
 
 
 
 
 Support Jericho Scholars in meeting their educational and vocational training and employment goals so that they can secure sustainable employment and navigate a career pathway.
 
 
 
 
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 Communicate with Inspiration Corporation staff, referring partner organization staff and prospective scholars, providing details and support for the referral process.
 
 
 
 
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 Establish referral, application and other programmatic timelines.
 
 
 
 
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 Meet enrollment goals.
 
 
 
 
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 Maintain ongoing contact with participants during their course of study, track their progress, and help them address any challenges affecting their success in and completion of the program.
 
 
 
 
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 Report participant status and outcomes monthly. Enter participant enrollment, progress, including completion of education or vocational training and obtaining and maintaining employment, and case notes in internal reporting systems.
 
 
 
 
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 Complete financial transactions for scholar books, supplies, tuition, and other necessary items.
 
 
 
 
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 Collaborate with the Workforce Development Manager in managing the selection process, fund budget and tracking expenses.
 
 
 
 
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 Maintain contact with participants after completion of their education or training.
 
 
 
 
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 Collect&nbsp;
 
 
 
 
 
 
 
 
 information about participant&rsquo;s initial employment outcomes and outcomes up to one year after starting employment.
 
 
 
 
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 Collect feedback from scholars on how the Jericho Education Fund has been a support to them and produce success stories that will be presented to the donor.
 
 
 
 
 
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 </ul>
 
 
 
 
 
 SUPERVISORY RESPONSIBILITIES:
 
 
 
 
 
 None.
 
 
 
 
 
 
 
 
 
 
 
 
 EDUCATION, EXPERIENCE &amp; SKILLS:
 
 
 
 
 
 &nbsp;The following requirements are representative of the education, experience and skills necessary for the position. A Bachelor&rsquo;s degree in social work or related field preferred. Two years of work experience in nonprofit case management and/or significant life experience required. Candidates who have worked with persons experiencing homelessness or housing instability, citizens returning to the community from incarceration, or other vulnerable populations are preferred for this position. Experience with college access services or scholarship programs preferred. Proficiency in Windows XP and Microsoft Office required.
 
 
 
 
 
 
 
 
 
 
 
 
 PHYSICAL DEMANDS:
 
 
 
 
 
 The physical demands described here are representative of those that must be met by an employee, to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 
 
 WORK ENVIRONMENT:
 
 
 
 
 
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position maintains standard office hours, attends evening, weekend, and early morning meetings and functions as required onsite and offsite.&nbsp; Some travel is required.
 
 
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 
 
 
 Inspiration Corporation is an equal opportunity employer
 
 
 .
 
 
 
 
 
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Workforce Development and Jericho Education Fund Case Manager

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