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bilingual case manager (remote flexible, spanish speaking)

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bilingual (spanish) wireless sales representative - at&t authorized retailer Jobs in Los Angeles

bilingual case manager (remote flexible, spanish speaking) Jobs in Los Angeles

bilingual case manager- the mayer Jobs in Los Angeles

bilingual case manager- the mayer

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bilingual ecm case manager

case manager

bilingual case manager the mayer

The People Concern

<b>Role:</b> Bilingual Case Manager
<br><b>Reports to:</b> Program Manager
<br><b>Program:</b> 1603-Housing Retention
<br><b>Department:</b> Permanent Housing
<br><b>Location:</b> The Mayer - 5500 Hollywood Blvd, Los Angeles, CA 90028
<br><b>Setting:</b> 100% Onsite
<br><b>Schedule:</b> Monday - Friday 8:00am to 4:30pm
<br><b>Status:</b> Full-time/Non-Exempt/Non-Management
<br><b>Benefits:</b> Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
<br><b>Openings:</b> 1
<br><br>
<b>Job Description Summary:</b><br>
Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients’ housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.
<br><br>
<b>Job Description Essential Duties and Responsibilities:</b><br>
<ul>
<li>Maintain a caseload of approximately 20 high-acuity Clients for intensive case management services (up to 40 if low acuity).</li>
<li>Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health.</li>
<li>Collaborate with the LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within the Clients’ treatment team.</li>
<li>Engage Clients and implement interventions with an approach emphasizing Client choice, harm reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing first principles, and professional boundaries.</li>
<li>Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.</li>
<li>Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.</li>
<li>Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.</li>
<li>Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.</li>
<li>Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.</li>
<li>Maintain confidentiality of Client information per HIPAA and internal agency guidelines.</li>
<li>Assist Clients in applying for and obtaining all benefits to which they are entitled.</li>
<li>Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services.</li>
<li>Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.</li>
<li>Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.</li>
<li>Communicate effectively with property managers and other third party partners.</li>
<li>Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.</li>
<li>Adapt workload as directed by supervisor in response to funder expectations.</li>
<li>Other duties, as assigned.</li>
</ul>
<b>Job Description Qualifications:</b><br>
<ul>
<li>High School Diploma or GED or Equivalent</li>
<li>Proficient Spanish language skills to engage with monolingual Spanish-speaking clients in the same capacity as English-speaking clients. Must be able to substantiate language proficiency</li>
<li>Bachelor’s degree; or a minimum two years’ experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.</li>
<li>Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.</li>
<li>Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record.</li>
<li>Willing and able to transport Clients in your personal vehicle.</li>
</ul>
<b>Job Description Preferred Qualifications:</b><br>
<ul>
<li>Bachelor’s degree</li>
<li>Demonstrated knowledge of case management</li>
</ul>
<b>Job Description Work Environment:</b><br>
<ul>
<li>Combination of field and office environment</li>
<li>Regularly required to sit, stand, bend; occasionally lift up to 35lbs.</li>
<li>On occasion walk or drive to different local sites.</li>
<li>Will necessitate working in busy and loud environments</li>
<li>Will be exposed to elements like cold, heat, dust, noise, and odor.</li>
<li>May need to bend, stoop, twist, and sit throughout the day.</li>
</ul>
EXPECTED BEHAVIORS OF ALL STAFF
<br>1. Act as a role model
<br>2. Demonstrate a sense of responsibility
<br>3. Continuously learn and improve
<br>4. Acknowledge your own areas of improvement
<br>5. Hear and provide honest, specific and direct feedback
<br>6. Create an environment where everyone is welcomed valued and respected
<br>7. Collaborate
<br><br>
Equal Opportunity Employer
<br>The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
<br>About the People Concern
<br>The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
<br><br>
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
<br><br>
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
<br>Benefits & Perks
<br><ul>
<li>Medical Insurance</li>
<li>Vision Insurance</li>
<li>Dental Insurance</li>
<li>Retirement Planning (403b) & Matching</li>
<li>Paid Holidays</li>
<li>Paid Vacation Days</li>
<li>Paid Sick Days</li>
<li>Employee Assistance Plans (EAP)</li>
<li>TELUS Health</li>
<li>Flexible Spending Account (FSA)</li>
<li>Basic Life / Accidental Death & Dismemberment (AD&D)</li>
<li>Voluntary Short- and Long-Term Disability</li>
<li>Voluntary Pet Insurance</li>
<li>Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More</li>
<li>The People Concern University & Certificates</li>
</ul>


Bilingual Case Manager- The Mayer

Pacific Asian Counseling Services

<p><b>Position Description:</b></p><p>PACS is seeking a motivated and community-driven Case Manager to join our Intensive Services team.</p><p>This role is part of our Full-Service Partnership (FSP) program, providing intensive, community-based mental health services to individuals with complex behavioral health needs. Clients may experience serious mental illness, housing instability, co-occurring conditions, and other high-acuity challenges.</p><p>The Case Manager plays a critical role in delivering hands-on, field-based support that promotes stability, independence, and overall well-being. This is not a desk-based role, staff work directly in the community, meeting clients where they are and helping them navigate systems such as housing, healthcare, and public benefits.</p><p><b>Experience and Essential Job Functions:</b></p><ul><li>Provide comprehensive case management services in collaboration with the multidisciplinary treatment team.</li><li>Assist in developing, implementing, and monitoring individualized treatment plans.</li><li>Coordinate and link clients to housing, healthcare, benefits (SSI/SSDI, Medi-Cal, CalFresh, etc.), employment, and substance use services.</li><li>Advocate for clients to reduce barriers and improve access to care.</li><li>Conduct home visits and provide services in community settings.</li><li>Provide transportation and accompany clients to appointments when appropriate.</li><li>Build strong, trusting relationships through consistent outreach and engagement.</li><li>Support crisis intervention efforts alongside the clinical team.</li><li>Assist clients in developing daily living skills and increasing independence.</li><li>Reinforce treatment goals and support behavioral health interventions.</li><li>Participate in outreach to engage potential clients and support enrollment.</li><li>Build relationships with community partners and service providers.</li><li>Assist in facilitating workshops, groups, and community activities.</li><li>Complete timely and accurate documentation of services.</li><li>Maintain productivity and billing requirements.</li><li>Participate in team meetings, case conferences, and trainings.</li><li>Perform additional responsibilities as assigned.</li></ul><p><b>Minimum Qualifications:</b></p><ul><li>Bachelor's degree in social work, Psychology, or related field, or</li><li>Associate&rsquo;s degree with relevant experience, or</li><li>Experience working with serious mental illness, homelessness, or co-occurring disorders.</li><li>Experience in community mental health or field-based settings.</li><li>First Aid and CPR training (training provided if not currently certified).</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Bilingual (Spanish, API languages, or other threshold languages).</li><li>Knowledge of community resources and social service systems.</li><li>Ability to work with diverse populations using a trauma-informed approach.</li><li>Strong communication, organization, and documentation skills.</li><li>Ability to work independently in a fast-paced, field-based environment.</li><li>Ability to respond appropriately in crisis situations.</li><li>Ability to travel throughout Los Angeles County.</li><li>Valid driver&rsquo;s license, reliable transportation, and proof of insurance required.</li><li>Knowledge of HIPAA and mandated reporting.</li></ul><p><b>Job Perks:</b></p><ul><li>Comprehensive medical, dental, and vision coverage with low premium contributions.</li><li>401(k) retirement plan.</li><li>Professional development support including opportunities for growth.</li><li>Paid holidays and vacation time.</li><li>Mileage reimbursement.</li><li>Partial reimbursement for cell phone and internet expenses.</li></ul><p>Pay: $27.00 - $30.00 per hour</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Education:</p><ul><li>Master's (Preferred)</li></ul><p>Language:</p><ul><li>Bilingual (Spanish, API languages) (Preferred)</li></ul><p>Work Location: Hybrid remote in Los Angeles, CA 90045</p>

Case Manager – FSP

Innovative Legal Services

<p><b>Location:</b> Downtown Los Angeles <b>Employment Type:</b> Full-time</p><p>We are seeking a highly organized, proactive, and motivated <b>Immigration Case Manager</b> to join our growing legal team. In this role, you will work directly with our lead immigration attorney to ensure the seamless management of client cases.</p><p>This is an excellent opportunity for a junior candidate in the immigration field. If you are a fast learner with a sharp eye for detail, we want to hear from you.</p><p><b>Responsibilities</b></p><ul><li>Assist attorneys and independently manage the <b>lifecycle of various immigration filings</b>, from initial case assessment through final approval.</li><li>Acting as the lead point of contact for clients, providing regular status updates, and gathering necessary documentation.</li><li>Draft, review, and finalize all immigration case documentation, including <b>petitions, legal briefs, supporting evidence, and RFE responses</b>, with well-reasoned and comprehensive legal arguments.</li><li>Handle a broad range of <b>business immigration matters</b>, including <b>EB-1A, NIW, PERM, EB-5, and O-1</b> cases.</li><li>organizing physical and digital files, and ensuring all filings are submitted accurately and on time.</li><li>Tracking critical deadlines, court dates, and interview schedules to ensure the attorney is prepared.</li><li>Stay up to date on immigration law developments, policy changes, and regulatory updates; proactively advise attorneys and clients on legal impacts and strategic adjustments.</li><li>Collaborate closely with the immigration team to maintain high-quality standards, streamline internal processes, and deliver superior client service.</li><li>Prepare and complete immigration forms, supporting documentation, and translations (English &harr; Chinese).</li><li>Identifying potential issues in documentation early and working with the attorney to resolve them.</li></ul><p><b>Requirements</b></p><ul><li><b>Minimum 2 years of business immigration law experience</b>, with a proven track record in handling complex immigration cases.</li><li><b>Highly Organized</b>: Strong ability to manage multiple matters simultaneously in a fast-paced environment while maintaining exceptional accuracy and professionalism.</li><li><b>Detail-Oriented</b>: Excellent analytical, legal research, and advocacy skills with meticulous attention to detail.</li><li><b>Bilingual in English and Mandarin Chinese</b>, with outstanding legal writing and communication abilities.</li></ul><p>Pay: $28.00 - $35.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: Hybrid remote in Los Angeles, CA 90071</p>

Immigration Case Manager

TEEMA Group

<div><h3 class="jobSectionHeader"><b>Role Summary</b></h3><p>
Are you passionate about making a difference in your community? Join a mission-driven team that is reimagining public safety through compassionate, trauma-informed care. As a Field-Based Case Manager. You&rsquo;ll play a vital role in responding to non-violent crisis situations and connecting individuals to life-stabilizing resources.</p><p>
Working as part of a multidisciplinary response team, you&rsquo;ll be dispatched to real-time calls involving individuals experiencing mental health challenges, substance use concerns, interpersonal conflict, or other non-emergency crises. This is a unique opportunity to be on the front lines of change, providing support, dignity, and hope to those in need.
</p><h3 class="jobSectionHeader"><b>Key Duties &amp; Responsibilities</b></h3><ul><li><p>
Respond to non-violent, field-based crisis calls involving behavioral health, substance use, welfare checks, and verbal disputes.</p></li><li><p>
Provide on-site de-escalation, crisis assessment, stabilization, and emotional support.</p></li><li><p>
Deliver person-centered, trauma-informed care with empathy and professionalism.</p></li><li><p>
Link individuals to essential services, including housing, medical care, mental health treatment, and substance use recovery programs.</p></li><li><p>
Provide immediate and follow-up support to ensure successful engagement with community resources.</p></li><li><p>
Document all interactions and services provided in alignment with program protocols and best practices.</p></li><li><p>
Work closely with fellow crisis responders, supervisors, and community-based partners to ensure coordinated and effective service delivery.</p></li><li><p>
Attend and actively participate in case reviews, team meetings, and ongoing training.</p></li><li><p>
Maintain strict confidentiality and comply with all ethical and legal reporting requirements.</p></li><li><p>
Fulfill other responsibilities as assigned to support program operations and mission impact.
</p></li></ul><h3 class="jobSectionHeader"><b>Required Qualifications</b></h3><ul><li><p>
High school diploma or GED.</p></li><li><p>
At least 1 year of experience in case management or street outreach, preferably with unhoused or vulnerable populations.</p></li><li><p>
Valid California driver&rsquo;s license, clean driving record (past 3 years), and eligibility for coverage under agency insurance.</p></li><li><p>
Ability to pass a comprehensive background check, including Live Scan fingerprinting.
</p></li></ul><h3 class="jobSectionHeader"><b>Desired Qualifications</b></h3><ul><li><p>
Bachelor&rsquo;s degree in Social Work, Psychology, or a related human services field.</p></li><li><p>
Experience supporting individuals with mental health or substance use challenges.</p></li><li><p>
Bilingual in Spanish and English.</p></li><li><p>
Training or experience in crisis intervention, de-escalation techniques, or harm reduction models.</p></li></ul><h3 class="jobSectionHeader"><b>
Work Schedule &amp; Setting</b></h3><ul><li><p><b>
Full-time</b> position; 12-hour shifts (9:00 AM &ndash; 9:30 PM or 9:00 PM &ndash; 9:30 AM).</p></li><li><p>
Rotating schedule: Three days on, followed by four days on, including weekdays, weekends, and holidays.</p></li><li><p>
No on-call duties required outside of scheduled shifts.</p></li></ul><h3 class="jobSectionHeader"><b>
Work Environment &amp; Physical Requirements</b></h3><ul><li><p>
Field-based role working in diverse community settings across the Los Angeles service area.</p></li><li><p>
Ability to sit, walk, and stand for extended periods.</p></li><li><p>
Must be able to lift up to 25 pounds.</p></li><li><p>
Willingness to work outdoors in varying weather conditions.</p></li></ul><p></p>
#Workwolf</div>

Field-Based Case Manager – Crisis Response

Wilshire Law Firm

<div><div><b>Intake Admin Specialist &ndash; Personal Injury</b></div><br>
Wilshire Law Firm is a distinguished, award-winning legal practice with over 18 years of experience, specializing in Personal Injury, Employee Rights, and Consumer Class Action lawsuits. We are dedicated to upholding the highest standards of Excellence and Justice and are united in our commitment to achieve the best outcome for our clients.<br>
You will work side by side on a team of dynamic, collaborative, and client-focused professionals who are committed to delivering on our founding core values: Excellence, Teamwork, and Integrity.<br>
<br>
<b>The Opportunity</b><br>
<br>
The Bilingual Intake Administration Specialist supports the intake team by handling high-volume document follow-up, client outreach, intake auditing, and administrative tasks to ensure files are accurate, complete, and ready for next steps.<br>
<br>
<b>Training &amp; Work Schedule (Includes Holidays &amp; Weekends)</b><br>
<br>
Training Schedule: Monday - Friday from 8:30am - 5:30pm (3 weeks)<br>
Shifts Days: Tuesday &ndash; Saturday, or Sunday - Thursday.<br>
Shifts: 10:00am-7:00pm, 12:00pm - 9:00pm, 3:00pm - 12:00am, or 11:00pm - 8:00am<br>
<br>
<b>Accountable for</b><ul><li>
Handle 100+ intake-related requests daily</li><li>
Follow up with clients for signed retainers, W-9s, and other required documents</li><li>
Conduct bilingual outreach to obtain missing information and signatures</li><li>
Review and audit intake documents for accuracy, completeness, and errors</li><li>
Proofread client-facing documents and intake materials</li><li>
Listen to recorded intake calls to gather missing information and support quality control</li><li>
Scan, upload, and organize case documents in Litify/Salesforce</li><li>
Prepare and mail drop letters, including printing and scanning documents</li><li>
Prepare client care packages and other administrative materials</li><li>
Maintain accurate client and case records in Litify/Salesforce</li></ul><br>
<b>
Qualifications</b><ul><li>
Bilingual in English and Spanish preferred</li><li>
Experience in intake, client service, administrative support, or legal support preferred</li><li>
Strong attention to detail and proofreading skills</li><li>
Ability to manage high-volume work in a fast-paced environment</li><li>
Strong written and verbal communication skills</li><li>
Comfortable handling sensitive and confidential information</li><li>
Proficient in Salesforce (Litify preferred), Microsoft 365, Zoom, and DocuSign</li><li>
Strong organization, follow-up, and time management skills<br>
</li></ul><b>
Compensation</b><ul><li>
$25- $33 based on experience, plus performance-based incentives</li></ul><br>
<b>
Benefits</b><ul><li>
Paid time off and paid holidays.</li><li>
Opportunities for growth and advancement.</li><li>
Team outings and sponsored events.</li><li>
Referral bonus program.</li><li>
Firm-paid Medical HMO with affordable HMO and PPO upgrades.</li><li>
Low-cost Dental and Vision plans.</li><li>
Paid Life and AD&amp;D insurance.</li><li>
401k.</li><li>
FSA (Flexible Spending Account).</li><li>
EAP (Employee Assistance Program).</li><li>
Pet Insurance.</li></ul><div><br>
<b>Strive for Excellence. Fight for Justice. Foster Unity.</b></div><i>
Wilshire Law Firm celebrates being an equal employment opportunity provider to all people in accordance with all applicable laws. We are committed to providing reasonable accommodations to assist individuals with disabilities during the application process and to facilitate their performance of essential job functions throughout their employment.</i><br>
<div><b>
Join Wilshire Law Firm</b><br>
Los Angeles, Irvine, San Diego, Oakland, Sacramento, Riverside, Torrance</div></div>

Intake Admin Specialist - Personal Injury

Heluna Health

<div><p>Los Angeles Community Health Project (CHPLA) is a program of Heluna Health. CHPLA&rsquo;s mission is to improve the health and wellbeing of people affected by substance use in Los Angeles, to increase access to health care, empower people to protect themselves, and educate each other to reduce harm in our communities. CHPLA combines direct services, advocacy, outreach, education, and research collaborations to fulfill this mission. Los Angeles Community Health Project was founded in 1992.</p>
<p>
Law Enforcement Assisted Diversion (LEAD) is a community-based diversion approach with the goals of improving public safety, and reducing unnecessary justice system involvement of people who participate in the program. In a LEAD program, law enforcement officers exercise discretionary authority at point of contact to divert individuals to a community-based, harm-reduction intervention for law violations driven by unmet behavioral health needs. In lieu of the traditional criminal justice system cycle - booking, detention, prosecution, conviction, incarceration - individuals are instead referred into a trauma-informed, harm reduction intensive case-management program where the individual receives a wide range of support services. Prosecutors and law enforcement work closely with case managers to ensure that all contacts with LEAD participants going forward, including new criminal prosecutions for other offenses, are coordinated with the service plan for the participant to maximize the opportunity to achieve behavioral change. There are certain core principles to LEAD that are essential to achieve transformative outcomes. These include LEAD&rsquo;s harm reduction/Housing First framework, which requires a focus on individual and community wellness, rather than an exclusive focus on sobriety; and police officers and sergeants involvement as meaningful and positive meaningful partners in program design and operations.</p>
<p>
The <b>Motel Coordinator</b> reports to the LEAD Program Manager.</p>
<p>
This is a part time (20 hours per week) benefitted position. Employment is provided by Heluna Health.</p>
<p><i>
This role is grant funded through June 2025. Its continuance is based upon available funding.</i></p>
<p><i>
 </i><b>The pay rate for this position is $29.25 per hour</b></p><br>
<p></p>
<p><b>
ESSENTIAL FUNCTIONS</b></p>
<ul>
<li>Communicates and coordinates with participants, case managers, motel staff and other stakeholders as needed to facilitate the timely placement of participants in temporary housing.</li>
<li>Collects invoices, receipts and/or other required documentation from motel staff or LEAD Case Managers, and works collaboratively with Heluna Health&rsquo;s Accounting team to ensure timely processing of payments.</li>
<li>Collects Sign In/Out logs within 72 hours of participant checkout.</li>
<li>Work with the CHLPLA LEAD team on timely coordination and collection of documentation and invoices.</li>
<li>Maintain consistent communication with motel staff and LEAD Case Managers</li>
<li>May be required to support LEAD Case Managers in the field.</li>
<li>Responsible for data entry, data maintenance and compiling data for monthly reports required by funders.</li>
<li>Become aware of all harm reduction supplies and services offered to the community through the SEP Program and be able to clearly communicate related information to stakeholders, funders, community members, peers and staff.</li>
<li>Report essential programmatic information and developments to in a clear, organized and time effective manner.</li>
</ul>
<p><b>NON-ESSENTIAL FUNCTIONS</b></p>
<ul>
<li>Other duties as assigned by the LEAD Program Manager &amp; Executive Director</li>
</ul>
<p><b>JOB QUALIFICATIONS</b></p>
<p>
Education/Experience</p>
<ul>
<li>High School Diploma or equivalent preferred.</li>
<li>Two (2) years of administrative experience, including standard office procedures</li>
<li>Experience or field work serving people who use drugs, people at-risk for overdose, and/or other vulnerable populations</li>
</ul>
<p>Certificates/Licenses/Clearances</p>
<ul>
<li>A valid California driver&rsquo;s license, proof of vehicle insurance, and reliable transportation or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions</li>
<li>Successful clearance of the background check
</li></ul><p>Other Skills, Knowledge, and Abilities</p>
<ul>
<li>Bilingual English/Spanish preferred</li>
<li>Strong ability to maintain confidential information</li>
<li>Advanced understanding of MS Office/Windows 10 applications (Word, Excel, Outlook)</li>
<li>Excellent writing, spelling, grammar, and proofreading skills in English</li>
<li>Exceptional organizational skills with strong attention to detail</li>
<li>Ability to prioritize multiple pressing tasks simultaneously</li>
<li>Ability to maintain courteous and customer service-oriented correspondence with internal staff and external community partners or members</li>
<li>Ability to work effectively with teams, share information and work collaboratively to solve problems and make decisions</li>
<li>Understanding of harm reduction approach, practice, and philosophies</li>
<li>Demonstrate sensitivity addressing the needs of underserved community members from diverse communities</li>
<li>Ability to work independently and in a team, effectively and harmoniously</li>
<li>Demonstrate commitment to overall mission of CHPLA and LEAD program goals</li>
<li>Comfortable providing quality and compassionate care for the populations served by the program (i.e. people who use drugs, people who inject drugs, people who engage in sex work, people without stable housing, low or no-income, LGBTQ+)</li>
<li>Ability to be flexible and adaptable in a fast-paced environment</li>
</ul>
<p><b>PHYSICAL DEMANDS</b></p>
<p>
Stand Frequently</p>
<p>
Walk Frequently</p>
<p>
Sit Frequently</p>
<p>
Handling / Fingering Frequently</p>
<p>
Reach Outward Frequently</p>
<p>
Reach Above Shoulder. Frequently</p>
<p>
Climb, Crawl, Kneel, Bend Occasionally</p>
<p>
Lift / Carry Occasionally - Up to 25 lbs</p>
<p>
Push/Pull Occasionally - Up to 25 lbs</p>
<p>
See Constantly</p>
<p>
Taste/ Smell Not Applicable</p><br>
<p></p>
<p><b>
Not Applicable</b> Not required for essential functions</p>
<p><b>
Occasionally</b> (0 - 2 hrs/day)</p>
<p><b>
Frequently</b> (2 - 5 hrs/day)</p>
<p><b>
Constantly</b> (5+ hrs/day)</p>
<p><b>
WORK ENVIRONMENT</b></p>
<p>
Most time spent in general office setting, indoors and temperature controlled. Field work takes place in communities across LA County in a range of settings, including homeless encampments, under freeways overpasses, riverbanks, parks and on partnered providers premises. Field work is limited for this position.</p>
<p><b>
APPLICATION PROCEDURES</b></p>
<p>
Interested candidates must submit a resume for consideration.
</p><p>Candidates with lived experience are encouraged to apply.</p>
<p><b>
EEOC STATEMENT</b></p>
<p>
It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.</p></div>

LEAD Motel Coordinator (CHPLA)

Impact Justice

<div><div><div><div><div>Impact Justice advances safety, justice, and opportunity through boundary-breaking work that honors and empowers people and is changing expectations about what we can accomplish together. We imagine, build, and scale innovations, leverage research and other knowledge to connect the desire for change with informed action, and work to shift the narrative so that decision-makers and the public understand what&rsquo;s at stake and what&rsquo;s possible.</div><div><br>
</div><div><b>About The Homecoming Project</b>
</div><div>Using the sharing economy model, the Homecoming Project (THP) at Impact Justice (IJ) pairs individuals returning home from prison with welcoming community residents (hosts) who have a room in their home to spare. The Homecoming Project pays each host a monthly stipend for housing the participant for up to 6 months. And, THP participants are provided a community navigator that works to connect them to the resources, supports, and wraparound services necessary for community re-entry. This innovative reentry housing project began in the Bay Area in 2018 and, to date, has housed over 200 returning individuals into homes. The Homecoming Project is currently in Alameda County, West Contra Costa County, San Francisco County, and Los Angeles County.</div><div><br>
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</div><p>Who You Are
</p><div><div><div><div>You have an orientation and belief that criminal justice involvement should not prevent someone from pursuing their housing, employment, education, and personal growth opportunities. You have experience working directly with vulnerable and marginalized populations.</div><div><br>
</div></div></div></div><p>What You Will Do
</p><div><div><div><div>The anticipated start date for this position is May 4, 2026. You will report to the Program Manager for The Homecoming Project. As a Housing Specialist, you will lead the design and execution of individualized housing strategies for Homecoming Project participants as they prepare to transition into independent housing after completing the program, ensuring long-term housing stability and systems-level impact. This role focuses on building pathways to fair-chance housing opportunities by 1) Supporting participants with housing application submission and planning prior to their program exit and 2) Developing a network of fair-chance landlords and housing partners who can provide sustainable housing beyond the Homecoming Project. This role will work in close coordination with other Homecoming Project staff. Key responsibilities include:</div><ul>
<li>Housing Navigation &ndash; You will independently lead housing strategy and navigation for participants as they prepare for their next housing step after Homecoming. You will assess client goals and barriers, co-develop strategic housing plans, and guide participants through all stages of placement&mdash;from documentation to lease-up. You will guide participants through the housing search and application process, including documentation preparation, housing readiness coaching, and lease navigation. You may also support participants in preparing for landlord interactions and competitive housing environments.</li>
<li>Case Coordination &ndash; You will manage a dedicated caseload with autonomy, coordinating directly with Community Navigators to deliver holistic reentry support. You will track key housing metrics, including time-to-placement, lease retention, and post-program stability, and report insights to inform program strategy and funding deliverables. Your case documentation and evaluation will contribute to system-level improvement across IJ&rsquo;s housing programs.</li>
<li>Landlord &amp; Community Partner Engagement &ndash; You will identify and maintain relationships with housing providers, landlords, transitional housing programs, and government agencies. You will also create a network of fair chance landlords for participants to access. You&rsquo;ll advocate with landlords and property managers on behalf of clients, helping to reduce stigma and create pathways to lease acceptance. You'll also monitor and assess local housing resources and waitlists, ensuring clients are connected to up-to-date opportunities.</li>
Housing Systems Advocacy &amp; Problem-Solving &ndash; You will serve as a subject matter expert on housing rights and reentry barriers, providing advanced problem-solving and advocacy. You will connect participants to stabilizing resources, and escalate complex issues through appropriate internal channels, when necessary. You will also contribute strategic insight to internal learning and system design conversations within The Housing Lab.<br>
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</li></ul><div><b>Education / Experience Level</b>
</div><div>Successful candidates typically have at least 4 years of progressively responsible experience in housing navigation, reentry services, or systems advocacy. Candidates must demonstrate a track record of working independently, strong client advocacy, and stakeholder relationship-building in complex social service contexts.</div><div><br>
</div><div><b>Required Qualifications</b>
</div><div> <ul><li>Housing navigation experience &ndash; Familiarity with local housing systems and barriers faced by formerly incarcerated individuals.</li></ul>
<ul><li> Interpersonal communication &ndash; Excellent verbal and written communication, conflict resolution, and motivational interviewing skills.</li></ul>
<ul><li> Technological fluency &ndash; Proficiency in Google Workspace and case management platforms including Salesforce.</li></ul>
 Cultural humility and trauma-informed care &ndash; Deep understanding of how race, incarceration, and poverty intersect to affect housing access.<br>
<ul><li>
</li></ul></div><div><b>Preferred Qualifications</b>
</div><div> <ul><li>Knowledge of Fair Housing laws and housing rights advocacy.</li></ul>
<ul><li> Case management skills &ndash; Experience tracking client progress, managing caseloads, and coordinating referrals.</li></ul>
<ul><li> Existing relationships with property managers, housing providers, or transitional housing providers in Los Angeles (SPAs 4, 5 and 6).</li></ul>
<ul><li> Experience with the criminal justice system (personal or professional), working with people impacted by incarceration or other systemic barriers including in: social work, public health or housing justice.</li></ul>
<ul><li> Demonstrated leadership in cross-sector housing initiatives or justice reform coalitions.</li></ul>
 Bilingual (Spanish &amp; English) Proficient &ndash; Spanish language proficiency is strongly preferred but not required. If hired, Spanish-speaking candidates will spend 20% of their time using Spanish in conversation, writing, and translation. Qualified bilingual staff (confirmed by a certification exam paid by the Employer) will be eligible to receive a stipend at seventy-five dollars ($75) per month. Spanish-speaking candidates will be required to take a proficiency test as part of the interview process.<br>
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</li></ul></div><div><b>Additional Requirements:</b>
</div><ul><li>Hybrid position based in Los Angeles. Two days required in office with Thursday as a required day.</li>
<li>Frequent fieldwork and weekly office meetings. A valid Driver&rsquo;s License with a clean and reliable vehicle, with current registration and proof of insurance is required.</li>
<li>Requires frequent local travel within Los Angeles including South Bay, South LA, and Southeast LA; mileage reimbursement provided.</li>
</ul></div></div></div><p>Applying
</p><div><div><div><div>Consistent with our compensation philosophy, our starting salaries are established to represent strong compensation in the marketplace and to maintain internal equity. The starting salary for this position is fixed at $75,927, with annual increases defined by the current collective bargaining agreement. This is a bargaining unit position with Impact Justice United represented by OPEIU International.</div><div><br>
</div><div>The benefits that come with working at Impact Justice include medical, dental, and FSA plans, significant vacation and wellness leave, and immediate vesting in our 401K with a generous match. This is a full-time, salaried position.</div><div><br>
</div><div>This is a hybrid role. The candidate is required to work out of the Oakland office at least 2 times per week, with Wednesday as one of the required days. Building strong relationships is central to this role, which includes traveling frequently throughout the week to meet with participants and partners in the community. The person in this role should expect to be in the field up to 5 days a week. We are NOT considering remote staff for this position.</div><div><br>
</div><div>If this all sounds like a good fit for you, please share your resume and a cover letter detailing your interest and qualifications for the role.</div><div><br>
</div><div>We plan on making decisions on a rolling basis, so the earlier you apply the better.</div><div><br>
</div><div><b>Hiring Process</b>
</div><div>Elements of the Impact Justice hiring process may include phone screen interviews, candidate exercises (written or presentations), Zoom interviews, in-person interviews, and reference checks. Candidates are welcome to ask for alternative arrangements in the process if needed (for example, conducting an interview via phone rather than Zoom), Impact Justice will do our best to accommodate reasonable requests. Please communicate any alternative arrangements requested to the hiring manager.</div><div><br>
</div><div><b>Equal Opportunity Employment</b>
</div><div>Impact Justice provides equal employment opportunities to all applicants without regard to race/ethnicity, color, sexual orientation, gender identity, gender expression, religion, national origin, age, criminal history, or disability.</div></div></div>
</div><p>About Impact Justice
</p><div><div>Impact Justice advances safety, justice, and opportunity through boundary-breaking work that honors and empowers people and is changing expectations about what we can accomplish together. We imagine, build, and scale innovations, leverage research and other knowledge to connect the desire for change with informed action, and work to shift the narrative so that decision-makers and the public understand what&rsquo;s at stake and what&rsquo;s possible.</div></div></div><p></p>
<br><div><div><p><b>Department</b></p>
<p>The Housing Lab
</p><p><b>Employment Type</b></p>
<p>Full Time</p>
<p><b>Location</b></p>
<p>LA Office</p>
<p><b>Workplace type</b></p>
<p>Hybrid</p>
<p><b>Compensation</b></p>
<p>$75,927 / year</p></div></div><p></p>

Senior Program Associate, Housing Specialist (Re-entry)

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