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bilingual call center representative Jobs in Houston

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bilingual case manager/paralegal

bilingual customer service specialist

Legacy Community Health Services

<div><h2 class="jobSectionHeader">Benefits</h2><ul><li>
Paid Time Off &amp; Paid Company Holidays</li><li>
Medical, Dental, Vision &amp; Life Insurance</li><li>
Flexible Spending Account (FSA)</li><li>
403(b) Retirement Plan with Company Match</li><li>
Short-Term &amp; Long-Term Disability</li><li>
$0 Copay for Legacy Provider visits</li><li>
$0 Copay for prescriptions filled at Legacy Pharmacies</li><li>
Travel Insurance &amp; Pet Insurance</li><li>
Subsidized Gym Membership</li><li>
And much more!</li></ul>
Apply today in less than 3 minutes using your phone, tablet, or computer!<h3 class="jobSectionHeader">
Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Houston, TX 77019</h3>
Call Center Specialist- Behavioral Health-Bilingual Spanish/English (Job Overview)<h2 class="jobSectionHeader">
Schedule: 7:30AM-5PM | 8 HR Shifts</h2>
Are you ready to be the warm, welcoming voice that guides our patients through their healthcare journeys? At Legacy Community Health, we&rsquo;re more than just a healthcare provider&mdash;we&rsquo;re a family dedicated to making a meaningful difference in the communities we serve. As a Bilingual Call Center Specialist, you&rsquo;ll play a pivotal role in ensuring our patients feel seen, heard, and cared for from the very first interaction.<ul><li>
Be the first point of contact: You&rsquo;ll be the friendly voice that schedules appointments, answers questions, and provides vital information to our patients.</li><li>
Supportive environment: Join a collaborative and nurturing team where your contributions truly matter.</li><li>
Work-life balance: Enjoy a role that values your personal and professional well-being, giving you the space to thrive in both areas.</li><li>
Team growth: Take advantage of mentorship and development opportunities designed to help you grow in your career.</li><li>
Mission-driven work: Contribute to Legacy&rsquo;s mission of delivering outstanding healthcare services with compassion and respect.</li></ul><h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Serve as the welcoming first point of contact by managing inbound and outbound calls in a call-center environment.</li><li>
Maintain a positive and compassionate attitude while assisting patients with their needs.</li><li>
Adhere to scheduled work hours and ensure a seamless and pleasant experience for all callers.</li><li>
Schedule patient appointments following established protocols and procedures.</li><li>
Discuss referrals, insurance status, and eligibility to ensure patients have access to appropriate care.</li><li>
Stay updated on processes and developments within your area of expertise to provide accurate information.</li><li>
Use excellent problem-solving skills and available resources to address patient inquiries effectively.</li><li>
Collaborate with clinical and other departments to ensure all requirements for appointments and treatments are met.</li><li>
Identify high-risk or urgent symptoms and relay necessary information promptly to clinical staff.</li><li>
Accurately enter patient demographics and log call details into the system.</li><li>
Multitask effectively, such as speaking on the phone while operating a computer.</li><li>
Understand and apply basic healthcare terminology while maintaining compliance with HIPAA policies.</li><li>
Respond to emails and other non-phone inquiries in a timely manner.</li><li>
Apply interpersonal skills to de-escalate situations and address subtle indicators of patient distress.</li><li>
Perform other related duties as assigned to support the team and organization.</li></ul><h2 class="jobSectionHeader">
Minimum Qualifications</h2><ul><li>
High school graduate or equivalent required.</li><li>
1-2 years customer service experience highly preferred.</li><li>
Clinical office support experience highly preferred.</li><li>
Customer service oriented.</li><li>
Pleasant, professional, and articulate phone voice.</li><li>
Ability to handle multiple incoming callers/patients, tasks and responsibilities.</li><li>
Strong verbal and written grammar skills.</li><li>
Accurate keyboard typing, data-entry, and mouse navigation skills.</li><li>
Working computer knowledge of MS Windows, Email, Online/Electronic forms, and websites.</li><li>
Basic knowledge such as math, alphabetical or numerical filing may also be required.</li><li>
Patient scheduling experience.</li><li>
Attends to workstation on time, ready to work, with minimal absenteeism.</li><li>
Knowledge of medical terminology and/or insurance terminology preferred.</li><li>
Bilingual English/Spanish strongly preferred with the ability to read, write, interpret and disseminate information in both languages.</li></ul><h2 class="jobSectionHeader">
About Legacy Community Health</h2>
As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health&mdash;every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job&mdash;they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.
At Legacy Community Health, our mission&mdash;Driving healthy change in our communities&mdash;guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:<h4 class="jobSectionHeader">
Approachable &amp; Collaborative</h4>
We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.<h4 class="jobSectionHeader">
Driven &amp; Committed</h4>
We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change&mdash;within ourselves, our teams, and the communities we serve.<h4 class="jobSectionHeader">
Perceptive &amp; Thoughtful Communicators</h4>
We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.
KX2PmaXgel</div>

Call Center Specialist- Behavioral Health-Bilingual Spanish/English

Vst Bio Corporation

We are seeking a reliable and customer-focused Remote Customer Service Specialist to provide exceptional support to customers through phone, email, chat, and other communication channels. The ideal candidate is professional, empathetic, detail-oriented, and skilled at resolving customer questions while delivering a positive customer experience. <h2>Responsibilities</h2><ul><li>Respond to customer inquiries promptly and professionally via phone, email, live chat, and other support platforms.</li><li>Identify customer needs and provide accurate information about products, services, policies, and procedures.</li><li>Resolve customer concerns, complaints, and service issues while maintaining a positive and helpful attitude.</li><li>Document customer interactions, issues, and resolutions in customer relationship management (CRM) systems.</li><li>Process orders, account updates, returns, refunds, or service requests as needed.</li><li>Escalate complex issues to appropriate teams while ensuring timely follow-up.</li><li>Maintain a high level of customer satisfaction and meet performance goals.</li><li>Follow company guidelines, security procedures, and quality standards.</li><li>Work independently in a remote environment while staying connected with team members.</li><li> </li></ul><h2>Qualifications</h2><ul><li>Customer service training is a plus.</li><li>Previous experience in customer service, call center, help desk, retail, hospitality, or a related field preferred.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to remain patient, professional, and courteous in challenging situations.</li><li>Comfortable using computers, customer service software, CRM platforms, and online communication tools.</li><li>Strong attention to detail and ability to manage multiple tasks.</li><li>Ability to work independently while meeting deadlines and performance expectations.</li><li> </li></ul><h2>Remote Work Requirements</h2><ul><li>Reliable high-speed internet connection.</li><li>Quiet, professional workspace suitable for customer interactions.</li><li>Ability to use company-provided systems and communication tools.</li><li>Availability to work assigned schedules, including possible evenings, weekends, or holidays depending on business needs.</li><li> </li></ul><h2>Preferred Skills</h2><ul><li>Experience with ticketing systems or CRM software.</li><li>Bilingual or multilingual communication skills.</li><li>Experience supporting customers in a remote or virtual environment.</li><li>Strong typing and data-entry skills.</li><li> </li></ul><h2>Compensation &amp; Benefits</h2><ul><li>Competitive pay based on experience.</li><li>Remote work flexibility.</li><li>Training and professional development opportunities.</li><li>Health, wellness, and employee benefits (where applicable).</li><li>Opportunities for career growth within the organization.</li></ul>

Remote Customer Service Specialist

YES Prep Public Schools

<div>Description 
 
 
 
Job Description 
POSITION: Special Populations Campus Compliance Specialist 
REPORTS TO: Special Education Manager 
POSITION TYPE: 11-month 
START DATE: 26-27 School Year 
COMPENSATION: $57,268 - $71,207 
At YES Prep, work for a mission that impacts the life trajectory of students and their families. YES Prep creates pathways to extraordinary opportunity through best-in-class development, competitive compensation and benefits, and recognition for your impact. Grow as an authentic leader and be part of a high-performing, team-oriented culture.
Some quick stats about us:<ul><li>
21,650 Students
</li><li>2,600 Team Members</li><li>
16 Secondary Campuses</li><li>
12 Elementary Campuses</li><li>
91% Students Who Qualify for Free/Reduced-Price Lunch</li><li>
96% Hispanic &amp; African-American Students</li><li>
99% Students Who Are Accepted to a 4-Year University</li><li>
85% First-Generation College Students</li><li>
Ranked in the Top 100 High Schools in the Nation, U.S. News &amp; World Report</li></ul> 
We serve the students of Houston, Texas, the 4th largest city across the United States. There are over 20 public-school districts and other great public charter school options within Houston&rsquo;s city limits serving our increasing population.
THE ROLE 
The Special Populations Compliance Specialist will play a crucial role in ensuring students with in special populations receive the essential services and support they deserve. As a Special Populations Compliance Specialist, you will manage a caseload of students ensuring compliance with all regulations governing IEPs, 504 plans, and Emergent Bilingual (EB) procedures. Through meticulous attention to detail, strong communication skills, and unwavering commitment to student success, you will help safeguard student rights and foster a culture of equity within our school system. 
When you join the YES Prep team, some of the work and responsibilities will include:<ul><li>
Scheduling, preparing, and leading Admission, Review and Dismissal (ARD) meetings, 504 meetings &amp; LPAC meetings for a caseload of students in Special Populations;</li><li>
Completing Special Populations paperwork, including Individualized Education Plans (IEPs), 504 Plans, and LPAC documentation;</li><li>
Monitoring &amp; supporting teammates in completing portions of student IEPs, and monitoring completion of feedback forms required for all Special Populations;
</li><li>Ensuring that federal/state timelines are met with respect to functions of ARD Committee meetings, 504 meetings and LPAC meetings;</li><li>
Supporting with Home Language Survey collection &amp; review, collection of Parent Consent Forms &amp; proper Emergent Bilingual program placement;
</li><li>Completing lists, forms, reports, and data submissions required by the Special Education, Section 504 &amp; Emergent Bilingual programs;
</li><li>Completing applicable PEIMS submissions data entry and revisions;
</li><li>Following procedures for progress reporting, folder documentation, parent communication, etc.;</li><li>
Collaborating with school teams, Home Office Teams, parents/guardians, and external agencies to gather and maintain thorough documentation for students in Special Populations;
</li><li>Proactively identifying and addressing potential compliance risks;</li><li>
Attending relevant professional development;</li><li>
Additional duties as assigned.</li></ul> 
THE PERSON
We seek staff with a multitude of backgrounds, talents, interests, and ideas. Certain traits consistently shine through for our most successful employees: passion for the mission, drive for results, care for students, resilience, and humility. Other traits needed and desired for this role are: 
MUST HAVES<ul><li>
Bachelor&rsquo;s Degree from an accredited four-year educational institution
</li><li>At least two years of relevant work experience as a Special Education Teacher, interventionist, Bilingual or ESL teacher, or other relevant Special Populations campus or district role;
</li><li>Organized, with highly developed tracking systems &amp; attention to detail;
</li><li>Belief in and commitment to the mission and core value of YES Prep Public Schools</li><li>
Openness to giving and receiving frequent feedback</li><li>
Ability to maintain emotional control under stress</li><li>
Ability to work urgently in a fast-paced and results-oriented environment</li><li>
Ability to juggle multiple tasks and initiatives at once</li><li>
Demonstrated ability to work on a team</li><li>
A dedication to learn, grow, and develop as a professional</li></ul> 
THE NICE TO HAVES<ul><li>
Valid Texas Teacher certification, including Special Education or ESL or Bilingual certification</li><li>
Experience with SameGoal, Ellevation, and Skyward</li><li>
Understanding of Special Education, Emergent Bilingual &amp; 504 procedures</li><li>
Experience with Emergent Bilingual programming &amp; LPAC meetings
</li><li>Master&rsquo;s Degree</li><li>
Experience in using a data management system for compliance</li><li>
Basic understanding in Microsoft Office programs</li><li>
Experience in chairing/facilitating and ARD meeting</li></ul> 
THE MUST HAVE BELIEFS<ul><li>
Belief in and commitment to the mission and core value of YES Prep Public Schools</li><li>
Desire to disrupt systemic status quos in education</li><li>
Willingness to go above and beyond to disrupt said status quos</li><li>
Passion to develop resiliency through a relentless pursuit of jaw-dropping results</li><li>
Conviction that high expectations + high accountability = high performance and high growth</li></ul> 
EVERY OPPORTUNITY STARTS WITH A YES
Great schools begin with great people who believe every day is an opportunity to make a difference. At YES Prep, you have an opportunity to join a family of educators who are leveling the playing field by providing opportunities for a high-quality, college-forward curriculum while also ensuring our students feel supported through their academic journey and empowered to lead choice-filled lives. YES Prep is more than a family of public charter schools, it&rsquo;s the future of public education&mdash;it&rsquo;s an opportunity to say, &ldquo;Yes, you can! 
THE PERKS
<ul><li>Compensation &ndash; This position is an exempt, salaried position; salary offers commensurate with experience.</li></ul> 
<ul><li>Health and Supplemental Insurance &ndash; A $0 monthly medical option and a plan that includes $600 towards a Health Savings Account, in addition to a variety of supplemental benefits including Dental, Vision, Disability, Life, etc. Employees must work 20+ hours a week to be eligible for a full spectrum of benefits, and 10 hours a week minimum for medical benefits.</li></ul> 
<ul><li>
Retirement Plans &ndash; Participation in Teacher Retirement System of Texas and a 457b Retirement Plan.</li></ul> 
<ul><li>
Paid Time Off &ndash; Employees working 20+ hours a week receive 12 days of Paid Time Off when working the full duty schedule in addition to the system closures during the Academic Calendar. PTO days will be pro-rated based on start dates within the assigned duty schedule.</li></ul> 
<ul><li>
Paid Leave Programming &ndash; In the event you need to be out due to medical needs (including maternity and paternity leave), YES Prep offers paid leave, paid at 100%, based on eligibility and tenure.</li></ul> 
<ul><li>Professional Development - YES Prep values longevity and performance over time. We invest in developing leaders through high-quality programs, effective coaching, and ongoing professional development.</li></ul> 
<ul><li>Award Winning Culture &ndash; The strong cultures of our campuses and Home Office are just one of many reasons we were named Houston&rsquo;s Best Place To Work in 2018, 2019, 2021 and 2025. We won the 2012 Broad Prize for Excellence in Urban Education and were a 2016 finalist as well.</li></ul> 
YES Prep is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, ethnicity, religion, gender, sexual orientation, gender expression, national origin, disability, age, marital status, military status, pregnancy, or parenthood.</div>

Compliance Specialist - YES Prep Airline Elementary (Immediate Opening)

Pros.

<div>Service Desk Specialist I
About PROS:
PROS, Inc. is the leading offer management provider to the airline industry, helping airlines deliver seamless retail experiences designed to maximize revenue and margin growth. Powered by AI, the PROS Platform enables commercial teams to align capacity with demand and coordinate pricing, merchandising and offer strategies to construct and market optimal offers in real time. By optimizing every customer interaction, PROS helps airlines improve revenue performance and quality, increase commercial agility, attract more customers and build lasting loyalty. Learn more at pros.com.
Day in the Life of the Service Desk Specialist I:
Reporting to the Manager of the Service Desk, the Service Desk Specialist I is responsible for delivering technical support and resolving end-user issues through in-person, hands-on assistance at the desktop level. This role serves as the first point of contact for internal technology inquiries, providing troubleshooting, diagnosis, escalation, and resolution of hardware, software, and system-related issues. The Service Desk Specialist I assist with hardware and software evaluations and may prepare incident and service desk performance reports. The Service Desk Specialist helps differentiate PROS airline solutions by providing first-class customer service and ensuring a seamless technology experience for employees and customers.
Key responsibilities include:<ul><li>
Delivers exceptional, customer-focused technical support and service.</li><li>
Microsoft Windows 11 and Apple Mac OSX support</li><li>
Serve as technical resource / escalation point for all requests / tickets.</li><li>
Coordinate and/or perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring printers, systems and applications.</li><li>
Monitor and test fixes to ensure problems have been adequately resolved.</li><li>
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.</li><li>
May track and analyze trends in Service Desk requests and generate statistical reports as requested.</li><li>
Assess need for any system reconfigurations (minor or significant) based on request trends and make recommendations.</li><li>
Attend training seminars, conferences, and trade shows to broaden knowledge of current and future Help Desk issues and technologies</li></ul>
Required Qualifications - About you:
We are looking for candidates who possess the combination of the following achievements, skills, and behaviors:<ul><li>
Strong knowledge of computer hardware.</li><li>
Strong knowledge of desktop and server operating systems.</li><li>
Knowledge of MS Office, Current Windows and Apple Mac Operating Systems</li><li>
Prior application support experience with and knowledge of programming languages.</li><li>
Working knowledge of a range of diagnostic utilities.</li><li>
Ability to work collaboratively with peers and internal clients.</li><li>
Ability to prioritize tasks and focus on assigned projects.</li><li>
Knowledge of Conference Room AV equipment is a plus</li><li>
Working knowledge of Intune and JAMF is a plus</li></ul> 
Highly Preferred:<ul><li>
Bachelor&rsquo;s Degree in computer science, information sciences, or related field</li><li>
One to two years of work experience in fast paced environment providing IT customer service/support</li><li>
Certifications in various software products considered a plus</li></ul>
AI Fluency &amp; Growth Mindset- We welcome candidates who:<ul><li>
Understand core AI concepts and apply them ethically to enhance productivity, insights, and decision-making.</li><li>
Craft effective prompts to optimize the quality and relevance of AI-generated outputs.</li><li>
Explore and apply agentic AI systems, using or managing autonomous agents to streamline workflows and automate tasks.</li><li>
Leverage AI tools to boost efficiency, creativity, and innovation in their daily work.</li><li>
Stay curious and adaptable, continuously experimenting with AI-driven solutions to elevate team performance and customer impact.</li></ul>
Work Environment:
Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, and interpret numerical data.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
PROS Core Values:<ul><li>
We are Owners</li></ul>
We look for every opportunity to create a better PROS and a better experience for our customers &ndash; and we hold ourselves accountable.<ul><li>
We are Innovators</li></ul>
We think creatively to find new paths to success &ndash; for our people, our customers and our business.<ul><li>
We Care</li></ul>
We are centered on caring for the people, businesses, and communities we serve.
Why Join PROS? 
PROS culture and its extraordinary people are at the core of our success. We are passionate about what we do and relentless in delivering on our promises. 
Our commitment to customer success inspires us to think smarter and dream bigger, empowering airlines to achieve more than they ever imagined through intelligent offer and revenue optimization. 
At PROS, we foster a culture of care, where people feel supported to grow, innovate, and bring their best selves to work&mdash;every day. From flexible ways of working to continuous learning, we empower our teams to thrive both personally and professionally. 
Join PROS, a dedicated travel technology company with nearly 40 years of proven airline expertise and a long runway for future growth, now powering the future of AI-driven airline retailing. If you want to be part of something exceptional, help us shape how airlines compete, innovate, and win.
PROS Core Values<ul><li>
We are Owners</li></ul>
We look for every opportunity to create a better PROS and a better experience for our customers &ndash; and we hold ourselves accountable.<ul><li>
We are Innovators</li></ul>
We think creatively to find new paths to success &ndash; for our people, our customers and our business.<ul><li>
We Care</li></ul>
We are centered on caring for the people, businesses, and communities we serve.</div>

Service Desk Specialist I

First Financial Capital

<div>Job Title: Investment Coordinator
Reports to: Investment &amp; Medicare Solutions Director<div>
Location: Corporate Office (Houston, TX)</div><div></div><div> 
Position Description:</div>
Provides client support services to internal and external employer groups in coordinating and processing requests for non-ERSIA Retirement Plan solutions including investment products and third-party administrative services to promote investment options, plan compliance, record keeping and market transactions. Will provide administrative support and complete other duties as assigned by the Investment Director. 
Responsibilities<div><ul><li>
Works as a liaison with the sales team to help facilitate the implementation, set-up, and complete enrollment process for FFInvest</li><li>
Works directly with retirement services team at InvesTrust, ensuring all documents submitted are accurate and within plan guidelines</li><li>
Processes new enrollment and beneficiary forms, checking for completion and adherence to plan regulations</li><li>
Sends transmittals to all FFInvest accounts, works with payroll/benefits contacts to ensure deduction files are accurate</li><li>
Solves client problems with a sense of urgency, has and maintains a keen knowledge of employee benefits and retirement plan and all functionalities of FFEnroll</li><li>
Has a keen knowledge of company operations, insurance products, TPA services and the employee benefits/insurance industry</li><li>
Works with manager and senior staff to acquire new business, and maintain current customer satisfaction and retention</li></ul></div> 
Qualifications<div><ul><li>
High school diploma or equivalency (GED).</li><li>
3-5 years working with retirement plan benefit administration</li><li>
3 years of customer service or general business.</li><li>
Working knowledge of retirement plans and worksite marketing products.</li><li>
Bilingual English/Spanish preferred</li><li>
Life &amp; Health Insurance License (or be able to obtain in 90 days).</li><li>
FINRA Series 6 &amp; 63 License (or be able to obtain within 24 months).</li><li>
Strong customer service skills and a proven track record of handling sensitive client information.</li><li>
Must have proven oral and written communication skills through work.</li></ul></div><ul><li>
Knowledge of the K-12 market benefits preferred.</li><li>
Intermediate proficiency with Microsoft Office Suite, including Excel, Word &amp; Outlook</li></ul><div></div><div> 
Must be able to successfully complete a thorough background check.</div> 
EQUAL OPPORTUNITY EMPLOYER</div>

Investment Coordinator

A Yancy Life

A Yancy Life OpeningCertified or Retired Early Reading TeachersMust hold a USA State-issued Teaching Certificate or an expired USA State-Issued Teaching CertificateLimited Openings | Houston, TexasApply Direct!https://app.smartsheet.com/b/form/65d050e63e234bceb97e25bdc070bafeA Yancy Life is seeking certified or retired certified teachers to provide early-reading intervention and classroom support to elementary students. One teacher will be assigned to each available campus.Schedule AvailabilityMonday&ndash;Friday, 7:45 a.m.&ndash;2:45 p.m.<ul><li>District training: Friday, August 7, 2026</li><li>Tentative campus start date: Monday, August 10, 2026</li></ul>Applicants must be available for the full daily schedule and required district training.Position OverviewTeachers will support ESL and multilingual students, including students whose home languages may include Spanish, Arabic, Pashto, Farsi, Dari, and others.Selected teachers must be flexible and comfortable providing:<ul><li>Small-group reading intervention</li><li>In-class instructional support</li><li>Individualized assistance based on student needs</li><li>Collaboration with classroom teachers and campus staff</li><li>Progress monitoring and instructional documentation</li></ul>Early-Reading Experience RequiredApplicants must have demonstrated experience supporting early readers. Strong candidates should be familiar with HISD-aligned, Science of Reading practices, including:<ul><li>Explicit and systematic phonics instruction</li><li>Phonemic and phonological awareness</li><li>Decoding, word recognition, and spelling</li><li>Oral reading fluency and repeated reading</li><li>Vocabulary and reading-comprehension development</li><li>Small-group instruction based on assessment data</li><li>Frequent progress monitoring and instructional adjustments</li><li>Scaffolds and visual supports for ESL and multilingual learners</li></ul>Minimum Qualifications<ul><li>Current Texas teaching certification or retired Texas-certified teacher status</li><li>Professional experience teaching or supporting early readers</li><li>Experience working with elementary-aged students</li><li>Ability to support ESL and multilingual learners</li><li>Willingness to work in both small-group and classroom settings</li><li>Availability Monday&ndash;Friday from 8:00 a.m.&ndash;3:00 p.m.</li><li>Ability to attend district training on August 7, 2026</li><li>Ability to complete all district-required onboarding and background-check requirements</li></ul>Preferred Qualifications<ul><li>Experience teaching Kindergarten through third-grade reading</li><li>ESL, bilingual, reading specialist, or early-childhood certification</li><li>Experience with reading intervention and progress-monitoring assessments</li><li>Familiarity with HISD instructional expectations and curriculum</li></ul>Certified and retired certified teachers are encouraged to apply promptly.Apply Direct!https://app.smartsheet.com/b/form/65d050e63e234bceb97e25bdc070bafeJob Types: Full-time, Part-time, ContractPay: $30.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Teaching: 1 year (Preferred)</li><li>Tutoring: 3 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li><li>Spanish (Required)</li></ul>Work Location: In person

Early Literacy Teacher

Certified Reading Interventionist

Explore 142+ Bilingual customer service specialist in Houston this August. Find roles across top companies and apply now to boost your career.