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bilingual call center representative

bilingual customer service specialist

Legacy Community Health Services

<div><h2 class="jobSectionHeader">Benefits</h2><ul><li>
Paid Time Off &amp; Paid Company Holidays</li><li>
Medical, Dental, Vision &amp; Life Insurance</li><li>
Flexible Spending Account (FSA)</li><li>
403(b) Retirement Plan with Company Match</li><li>
Short-Term &amp; Long-Term Disability</li><li>
$0 Copay for Legacy Provider visits</li><li>
$0 Copay for prescriptions filled at Legacy Pharmacies</li><li>
Travel Insurance &amp; Pet Insurance</li><li>
Subsidized Gym Membership</li><li>
And much more!</li></ul>
Apply today in less than 3 minutes using your phone, tablet, or computer!<h3 class="jobSectionHeader">
Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Houston, TX 77019</h3>
Call Center Specialist- Behavioral Health-Bilingual Spanish/English (Job Overview)<h2 class="jobSectionHeader">
Schedule: 7:30AM-5PM | 8 HR Shifts</h2>
Are you ready to be the warm, welcoming voice that guides our patients through their healthcare journeys? At Legacy Community Health, we&rsquo;re more than just a healthcare provider&mdash;we&rsquo;re a family dedicated to making a meaningful difference in the communities we serve. As a Bilingual Call Center Specialist, you&rsquo;ll play a pivotal role in ensuring our patients feel seen, heard, and cared for from the very first interaction.<ul><li>
Be the first point of contact: You&rsquo;ll be the friendly voice that schedules appointments, answers questions, and provides vital information to our patients.</li><li>
Supportive environment: Join a collaborative and nurturing team where your contributions truly matter.</li><li>
Work-life balance: Enjoy a role that values your personal and professional well-being, giving you the space to thrive in both areas.</li><li>
Team growth: Take advantage of mentorship and development opportunities designed to help you grow in your career.</li><li>
Mission-driven work: Contribute to Legacy&rsquo;s mission of delivering outstanding healthcare services with compassion and respect.</li></ul><h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Serve as the welcoming first point of contact by managing inbound and outbound calls in a call-center environment.</li><li>
Maintain a positive and compassionate attitude while assisting patients with their needs.</li><li>
Adhere to scheduled work hours and ensure a seamless and pleasant experience for all callers.</li><li>
Schedule patient appointments following established protocols and procedures.</li><li>
Discuss referrals, insurance status, and eligibility to ensure patients have access to appropriate care.</li><li>
Stay updated on processes and developments within your area of expertise to provide accurate information.</li><li>
Use excellent problem-solving skills and available resources to address patient inquiries effectively.</li><li>
Collaborate with clinical and other departments to ensure all requirements for appointments and treatments are met.</li><li>
Identify high-risk or urgent symptoms and relay necessary information promptly to clinical staff.</li><li>
Accurately enter patient demographics and log call details into the system.</li><li>
Multitask effectively, such as speaking on the phone while operating a computer.</li><li>
Understand and apply basic healthcare terminology while maintaining compliance with HIPAA policies.</li><li>
Respond to emails and other non-phone inquiries in a timely manner.</li><li>
Apply interpersonal skills to de-escalate situations and address subtle indicators of patient distress.</li><li>
Perform other related duties as assigned to support the team and organization.</li></ul><h2 class="jobSectionHeader">
Minimum Qualifications</h2><ul><li>
High school graduate or equivalent required.</li><li>
1-2 years customer service experience highly preferred.</li><li>
Clinical office support experience highly preferred.</li><li>
Customer service oriented.</li><li>
Pleasant, professional, and articulate phone voice.</li><li>
Ability to handle multiple incoming callers/patients, tasks and responsibilities.</li><li>
Strong verbal and written grammar skills.</li><li>
Accurate keyboard typing, data-entry, and mouse navigation skills.</li><li>
Working computer knowledge of MS Windows, Email, Online/Electronic forms, and websites.</li><li>
Basic knowledge such as math, alphabetical or numerical filing may also be required.</li><li>
Patient scheduling experience.</li><li>
Attends to workstation on time, ready to work, with minimal absenteeism.</li><li>
Knowledge of medical terminology and/or insurance terminology preferred.</li><li>
Bilingual English/Spanish strongly preferred with the ability to read, write, interpret and disseminate information in both languages.</li></ul><h2 class="jobSectionHeader">
About Legacy Community Health</h2>
As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health&mdash;every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job&mdash;they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.
At Legacy Community Health, our mission&mdash;Driving healthy change in our communities&mdash;guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:<h4 class="jobSectionHeader">
Approachable &amp; Collaborative</h4>
We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.<h4 class="jobSectionHeader">
Driven &amp; Committed</h4>
We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change&mdash;within ourselves, our teams, and the communities we serve.<h4 class="jobSectionHeader">
Perceptive &amp; Thoughtful Communicators</h4>
We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.
KX2PmaXgel</div>

Call Center Specialist- Behavioral Health-Bilingual Spanish/English

RYMCO USA

Company Overview RYMCO USA is a leading conduit steel manufacturer with over 40 years of dedicated experience. We are committed to delivering high-quality products and exceptional service to our customers, fostering a culture of excellence and innovation in the steel industry.Job Summary We are seeking a dynamic and detail-oriented Inventory Control Specialist to join our team. In this vital role, you will oversee inventory accuracy, optimize stock levels, and streamline supply chain processes to ensure seamless operations. Your expertise in warehouse management, data analytics, and procurement will drive efficiency and support our commitment to quality and customer satisfaction.Duties<ul><li>Monitor and maintain accurate inventory levels using warehouse management systems (WMS) and ERP platform.</li><li>Conduct regular stock audits, cycle counts, and root cause analysis to identify discrepancies and implement corrective actions.</li><li>Collaborate with procurement</li><li>Analyze supply chain data using ERP and other analytics tools to forecast demand, improve stocking strategies, and enhance process efficiencies.</li><li>Coordinate with logistics providers for shipping &amp; receiving, order fulfillment, materials handling, and logistics operations.</li><li>Develop and implement inventory control procedures that support demand planning, production scheduling, and materials management.</li><li>Utilize data mining techniques for category management, pricing analysis, and supply chain analytics to maximize cost savings and operational effectiveness.</li></ul>Requirements<ul><li>Proven experience in inventory management within a warehouse or distribution environment.</li><li>Strong knowledge of supply chain management principles including procurement, sourcing, demand planning, and logistics.</li><li>Proficiency with warehouse management systems (WMS), ERP systems such as AS400 or SAP, SQL databases, and data visualization tools like Power BI.</li><li>Excellent analysis skills with the ability to perform root cause analysis and process improvements, and heavy lifting requirements.</li><li>Effective communication skills for cross-functional collaboration across management, production planning, and supplier relations.</li><li>3+ years of inventory experience in a manufacturing environment,</li><li>Strong negotiation, analytical, and organizational skills.</li><li>Bilingual in English and Spanish highly preferred.</li></ul>Join us as an Inventory Control Specialist to play a pivotal role in optimizing our supply chain operations! Your expertise will help us maintain the highest standards of quality while driving continuous improvement in inventory accuracy and process efficiency.Job Type: Full-timePay: $24.01 - $28.92 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Do you have inventory control experience in a manufacturing/distributing environment? If so, how many years? </li></ul>Experience:<ul><li>Inventory control: 3 years (Required)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: In person

Inventory Cycle Counter

Avant Vision Co.

Overview We are seeking a dynamic and customer-focused Customer Service Representative to join our team. This role is essential in providing exceptional support to our clients, ensuring their needs are met with professionalism and efficiency. The ideal candidate will possess strong communication skills, be proficient in data entry, and have experience in a call center environment. Multilingual abilities, including bilingual proficiency in English and other languages, are highly valued. This position offers an engaging work environment where your interpersonal skills and attention to detail will make a significant impact on customer satisfaction.Duties<ul><li>Respond promptly and professionally to customer inquiries using excellent communication skills</li><li>Provide accurate information regarding products, services, and account details to clients</li><li>Assist customers with troubleshooting issues and resolving complaints efficiently</li><li>Process transactions such as data entry with precision using Microsoft Office and other computer applications</li><li>Maintain detailed records of customer interactions and transactions in our database systems</li><li>Collaborate with team members to improve service quality and achieve departmental goals</li><li>Support client services by identifying opportunities for upselling or cross-selling products when appropriate</li><li>Manage multiple tasks simultaneously while maintaining a high level of accuracy and professionalism</li></ul>Qualifications<ul><li>Strong communication skills, both verbal and written, with excellent phone etiquette</li><li>Bilingual abilities (English plus additional language) are highly desirable</li><li>Proficiency in Microsoft Office Suite (Word, Excel) and general computer skills</li><li>Experience with data entry, analysis skills, and typing accuracy required</li><li>Demonstrated ability to work well under pressure while maintaining a positive attitude</li><li>Strong problem-solving skills with attention to detail and analysis capabilities</li></ul>This role is ideal for individuals who thrive in fast-paced environments and are committed to delivering outstanding customer experiences. We value diversity and encourage applicants from all backgrounds to apply.Job Type: Full-timePay: $55,000.00 - $75,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li></ul>Work Location: In person

Customer Service Representative

Blukers

<div>Job Description

Position Title: Talent Advisor

Position Summary

The Talent Advisor is responsible for attracting, engaging, and guiding candidates through the recruitment process while delivering an exceptional candidate experience. The Talent Advisor also supports business growth by promoting services, maintaining strong relationships with candidates, and ensuring a high level of customer satisfaction.

Essential Duties and Responsibilities
<ul>
<li>Identify, source, and engage qualified candidates through various recruitment channels.</li>
<li>Conduct candidate screenings and assess qualifications, experience, and career goals.</li>
<li>Build and maintain strong relationships with candidates.</li>
<li>Provide guidance and support to candidates regarding job opportunities and next steps.</li>
<li>Promote company services and employment programs to prospective candidates.</li>
<li>Follow up with leads and maintain consistent communication with candidates and clients.</li>
<li>Maintain accurate records and updates in the CRM and applicant tracking systems.</li>
<li>Resolve candidate inquiries and provide outstanding customer service.</li>
<li>Meet established performance metrics and recruitment goals.</li>
</ul>
Qualifications
<ul>
<li>Minimum of 1&ndash;3 years of experience in recruiting, talent acquisition, customer service, sales, or a related role.</li>
<li>Experience working with CRM or applicant tracking systems is preferred.</li>
<li>Bilingual (English/Spanish) is a plus.</li>
</ul>
Required Skills and Competencies
<ul>
<li>Customer Service Skills: Ability to provide exceptional service, build relationships, and ensure a positive candidate experience.</li>
<li>Sales Skills: Ability to engage prospects, promote services, overcome objections, and achieve performance goals.</li>
<li>Communication Skills: Excellent verbal and written communication skills with the ability to interact professionally with candidates, clients, and team members.</li>
<li>Strong interpersonal and relationship-building abilities.</li>
<li>Active listening and problem-solving skills.</li>
<li>Ability to multitask and manage priorities in a fast-paced environment.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Proficiency in Microsoft Office Suite and CRM systems.</li>
<li>Ability to work independently and collaboratively within a team.</li></ul></div>

Talent Advisor

Central Mart

Job Summary Join our dynamic retail team as a Store Associate/Cashier, where your enthusiasm and customer-focused attitude will drive memorable shopping experiences. In this role, you will be the friendly face that welcomes customers, assists with their needs, and ensures smooth checkout processes. Your energy and attention to detail will help create a vibrant store environment that keeps customers coming back. Whether managing transactions, stocking shelves, or providing product demos, you&rsquo;ll play a vital part in delivering exceptional service every day.Responsibilities<ul><li>Greet customers warmly and provide outstanding customer service to enhance their shopping experience</li><li>Operate the point-of-sale (POS) system efficiently to process sales accurately and handle cash, credit, or digital payments with precision</li><li>Assist customers with product inquiries, offer upselling opportunities, and conduct product demonstrations to boost sales</li><li>Maintain store merchandising standards by stocking shelves, organizing displays, and ensuring products are well-presented</li><li>Manage inventory by receiving shipments, organizing stock, and conducting regular stock counts</li><li>Uphold phone etiquette when answering inquiries and directing calls professionally</li><li>Support team members with supervising tasks when needed and contribute to a positive team environment</li></ul>Skills<ul><li>Proficiency with POS systems and cash handling procedures</li><li>Previous retail sales or cashiering experience preferred; supervisory experience is a plus</li><li>Strong communication skills in both bilingual settings and general customer interactions</li><li>Ability to perform basic math for transactions and retail math for inventory management</li><li>Knowledge of grocery store operations is advantageous</li><li>Excellent customer service skills with a friendly and approachable demeanor</li><li>Capable of conducting product demos and upselling techniques to maximize sales opportunities</li><li>Familiarity with merchandising, stocking, and retail sales best practices</li><li>Demonstrates professionalism with phone etiquette and effective communication skills</li></ul>Job Type: Part-timePay: $10.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Store Associate/Cashier

Econo Cars, Inc.

We are currently seeking a Receptionist / Office Assistant to join our team! This role involves both customer service and administrative duties, including greeting customers, managing incoming and outgoing calls, and processing payments.Experience in the automotive industry is preferred but not required. This position is a great learning opportunity that will expose you to many aspects of the automotive industry, and we are willing to train someone who is motivated, eager to learn and results-oriented.We are a mid-sized, family owned and operated used car lot serving the greater Houston area since 1998. We pride ourselves on a friendly work environment and a dedication to customer satisfaction.Job Responsibilities:<ul><li>Answer and manage incoming and outgoing phone calls</li></ul><ul><li>Process incoming payments and follow up with past-due customers daily</li></ul><ul><li>Prepare necessary paperwork for closing deals (training provided)</li></ul><ul><li>Build and maintain strong customer relationships</li></ul>Job Requirements:<ul><li>High school diploma or equivalent</li></ul><ul><li>Bilingual (English &amp; Spanish)</li></ul><ul><li>Positive attitude with a high-energy personality</li></ul><ul><li>Valid in-state driver&rsquo;s license</li></ul><ul><li>Strong communication and organizational skills</li></ul><ul><li>Professional appearance and strong work ethic</li></ul>Job Type: Full-timePay: $13.00 - $16.00 per hourLanguage:<ul><li>Spanish (Required)</li></ul>Ability to Commute:<ul><li>Houston, TX 77018 (Required)</li></ul>Work Location: In person

Front Desk Receptionist

First Financial Capital

<div>Job Title: Investment Coordinator
Reports to: Investment &amp; Medicare Solutions Director<div>
Location: Corporate Office (Houston, TX)</div><div></div><div> 
Position Description:</div>
Provides client support services to internal and external employer groups in coordinating and processing requests for non-ERSIA Retirement Plan solutions including investment products and third-party administrative services to promote investment options, plan compliance, record keeping and market transactions. Will provide administrative support and complete other duties as assigned by the Investment Director. 
Responsibilities<div><ul><li>
Works as a liaison with the sales team to help facilitate the implementation, set-up, and complete enrollment process for FFInvest</li><li>
Works directly with retirement services team at InvesTrust, ensuring all documents submitted are accurate and within plan guidelines</li><li>
Processes new enrollment and beneficiary forms, checking for completion and adherence to plan regulations</li><li>
Sends transmittals to all FFInvest accounts, works with payroll/benefits contacts to ensure deduction files are accurate</li><li>
Solves client problems with a sense of urgency, has and maintains a keen knowledge of employee benefits and retirement plan and all functionalities of FFEnroll</li><li>
Has a keen knowledge of company operations, insurance products, TPA services and the employee benefits/insurance industry</li><li>
Works with manager and senior staff to acquire new business, and maintain current customer satisfaction and retention</li></ul></div> 
Qualifications<div><ul><li>
High school diploma or equivalency (GED).</li><li>
3-5 years working with retirement plan benefit administration</li><li>
3 years of customer service or general business.</li><li>
Working knowledge of retirement plans and worksite marketing products.</li><li>
Bilingual English/Spanish preferred</li><li>
Life &amp; Health Insurance License (or be able to obtain in 90 days).</li><li>
FINRA Series 6 &amp; 63 License (or be able to obtain within 24 months).</li><li>
Strong customer service skills and a proven track record of handling sensitive client information.</li><li>
Must have proven oral and written communication skills through work.</li></ul></div><ul><li>
Knowledge of the K-12 market benefits preferred.</li><li>
Intermediate proficiency with Microsoft Office Suite, including Excel, Word &amp; Outlook</li></ul><div></div><div> 
Must be able to successfully complete a thorough background check.</div> 
EQUAL OPPORTUNITY EMPLOYER</div>

Investment Coordinator

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