bilingual virtual patient support specialist

administrative scheduling coordinator (remote)

assistant director of the center for academic and professional communication (capc)

bi-lingual pharmacy tech support/call center rep (work from home)

bilingual virtual patient support specialist Jobs in Houston

administrative scheduling coordinator (remote) Jobs in Houston

assistant director of the center for academic and professional communication (capc) Jobs in Houston

bi-lingual pharmacy tech support/call center rep (work from home) Jobs in Houston

bilingual call center representative Jobs in Houston

bilingual call center representative

bilingual program coordinator

Portfolio Resident Services

<div><p><b>Title</b>: Graphic Design Intern (Summer and/or Fall 2021)</p>
<p><b>
Status</b>: PT/FT</p>
<p><b>
Compensation:</b> Paid, DOE</p>
<p><b>
Location</b>: Houston, Texas</p>
<p><i>
Portfolio Resident Services, Inc.</i> is a 501(c)(3) non-profit organization committed to the design and execution of supportive and educational programs that raise social and cultural standards to people who live in affordable housing.</p>
<p><b>
Job Description: </b>Reporting to the Director of Technical Programs, the Graphic Design Intern will work with the Marketing and Technology teams to produce graphic designs for various social media platforms, use HTML5 and CSS for UI/UX design for mobile and web assets, motion graphics, and signage and print assets.</p>
<p><b>
Who is the ideal candidate? </b>We are looking for a self-starter who sees opportunities to add visual dimension across various functions of a business. They own a full understanding of the creative development process and workflow, and, when given a clearly defined project scope, are both highly conceptual and hands-on in a timely execution.</p>
<p>
This person stays connected with current interactive, mobile, advertising, design, and visual communication, and is expected to introduce contemporary design theory and application ideas to add value through innovation to our growing and highly motivated team.</p>
<p>
Requirements:</p>
<ul>
<li>Must be enrolled in a Graphic Design program at an accredited not-for-profit university.</li>
<li>Experience with HTML5 and CSS.</li>
<li>2+ years of experience using Ai, Xd, InDesign, and Photoshop.</li>
</ul>
<p>Preferred Skill</p>
<ul><li>
Familiar with data visualization software, i.e. dygraphs.</li></ul></div>

Bilingual Program Coordinator

Baylor College of Medicine

<div><div><div><div><h2 class="jobSectionHeader"><b>Summary</b></h2></div><div><p>
The Research Coordinator III is responsible for coordinating day-to-day activities of research studies for the Pediatric Diabetes and Endocrinology Division. This may include the following: assisting with writing of regulatory documents, including IRB protocols, manual of operations, delegation logs, among other documents; screening, enrollment, and monitoring of research participants; development of databases for data collection; data collection, documentation, and organization; data quality control activities; creation of study reports and tables for monitoring recruitment, ensuring participant safety, communicating progress to funders, or similar activities; assisting with generation of abstracts, presentations, and manuscripts for communication of results.</p><p></p><p><br>
The Research Coordinator III will also serve as a liaison between participant, investigators within and outside BCM, relevant healthcare professionals (e.g., physicians, clinic staff), research personnel (e.g., other research coordinators, regulatory specialists, admirative staff), and other BCM organizations as needed. The position may include travel to other TCH sites (e.g., West Campus, the Woodlands) to conduct research related activities; it may also include work outside typical business hours and on the weekends.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Duties</b></h2></div><div><ul><li>
Assist with pre-activation activities (e.g., develop study materials, such as study protocol, manual of operation, forms, questionnaires, etc.).</li><li>
Screen Epic for eligible candidates, coordinate research visits with participant/family, obtain informed consent/assent.</li><li>
Perform data collection and analysis from Epic.</li><li>
Create databases/datasets through Redcap.</li><li>
Supervise junior research staff and/or research volunteer teams.</li><li>
Conduct basic biospecimen processing (e.g., spinning, aliquoting, etc.).</li><li>
Collect, process and store or ship blood or biological specimens as outlined per study protocols and associated lab or procedural manuals.</li><li>
Enter data into study dataset, maintain study documents and recruitment logs.</li><li>
Provide regular updates to PI and other members of the research team.</li><li>
Complete data required for IRB renewals, and similar research related tasks.</li><li>
Order and maintain study supplies and equipment.</li><li>
Maintain records and regulatory documents and records for research studies.</li><li>
Generate progress reports</li><li>
Assist with writing of abstracts, presentations and manuscripts.</li><li>
Flexibility of hours to work on occasional weekends and after hours (not exceeding 40 hours per week).</li><li>
Perform related duties as needed.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2></div><div><ul><li>
Bachelor's degree in a related field. Four years of related experience may substitute for degree requirement.</li><li>
Two years of relevant experience.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2></div><div><ul><li>
Master's degree in a related field.</li><li>
Proficiency with computers, internet and Microsoft Office applications.</li><li>
Experience with computer spreadsheets and database management.</li><li>
Ability to understand and implement patient studies and protocols.</li><li>
English/Spanish bilingual.</li><li>
Effective verbal and written communication skills.</li></ul></div></div></div><p></p><p><b><br>
Work Authorization Requirement:</b></p><p><b>
This position is not eligible for visa sponsorship.</b> Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.</p><p></p><p><br>
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.</p></div>

Research Coordinator III - Pediatrics - Diabetes and Endocrinology

Houston Area Women's Center

<div><div><p>As the On-call Crisis Hotline Counselor is a critical role within the Houston Area Women&rsquo;s Center that provides real-time support to clients in immediate need. The On-call Crisis Hotline Counselor conducts intakes and assessments to provide a full spectrum of services in collaboration with programs across the agency. The On-call Crisis Hotline Counselor is responsible for conducting crisis intervention, emotional support, danger assessment, safety planning, shelter placement, information, and referral to domestic and sexual violence survivors through two 24-hour crisis hotlines.
</p></div><p></p><p><b>Your Schedule:</b></p><p>
</p><ul><li>On-call only- up to 19 hours per week</li><li>
Work Model: Hybrid</li><li>
Local Travel:<b> </b>5% for trainings and meetings.</li></ul><p>
</p><p></p><p><b>Our Total Compensation Package:</b></p><p>
</p><ul><li>Hourly Rate: $18.04 hourly</li><li>
Pay schedule: semi-monthly</li><li>
Employee Assistance Program</li></ul><p>
</p><p></p><p>Imagine a place where your talent can make a meaningful difference in people&rsquo;s lives. Working at Houston Area Women&rsquo;s center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor&rsquo;s life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.</p><p><b>
The Requirements We are Seeking:</b></p><p>
</p><div><ul><li>High School diploma or equivalent
</li><li>Is actively enrolled in college with a major in Social Work, Criminal Justice, Sociology, Psychology, Public Health, Counseling, Communications, or Business Administration.
</li><li>Bachelor's degree in Social Work, Criminal Justice, Sociology, Psychology, Public Health, Counseling, Communications, or Business Administration, strongly preferred.
</li><li>A minimum of 6 months of experience in social services, customer service, or call-center setting
</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)</li><li>
Computer savvy and able to learn new applications and technologies quickly.</li><li>
Bilingual in both English and Spanish, able to read, speak, and write both languages fluently, strongly preferred.
</li><li>Texas driver&rsquo;s license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation</li></ul><p>
</p></div><p></p><p><b>What you Deliver in this role:</b></p><p>
</p><ul><li>You will provide crisis intervention, emotional support, information &amp; referral, education, support, and advocacy to survivors of domestic and sexual violence.</li><li>
You will conduct danger assessments with survivors and creates safety plans based on each client&rsquo;s individual case and needs.</li><li>
You will provide shelter screenings and coordination of shelter placement and emergency transportation of clients.</li><li>
You will make CPS and APS reports as required and needed.</li><li>
You will keep accurate client and hotline/chat data/records for monthly reports.</li><li>
You will communicate with program and on-call staff including Supervisors, Crisis Response Advocates, and community partners.</li><li>
You will communicate with HAWC&rsquo;s answering service to relay and respond to messages.</li><li>
You will communicate with leadership and other Hotline staff on the team regarding case management and other issues.</li><li>
You will attend mandatory monthly meetings and training with the Hotline &amp; Crisis Intervention Services Coordinator, All Department Staff Meetings, and/or meet as assigned.</li><li>
Other duties/projects may be assigned.</li></ul><p>
</p><p></p><p><b>What Skills and Assets you bring, and more:</b></p><p>
</p><ul><li>Excellent attention to details.</li><li>
Demonstration of professional objectivity and appreciation for confidential information.</li><li>
Ability to remain calm in difficult situations.</li><li>
Ability to follow instructions and to adhere to policies and procedures.</li><li>
Ability to prioritize tasks to meet individual and team deadlines.</li><li>
Has a growth mindset and is a good team player.</li><li>
Strong communication skills, both verbally and in writing.</li></ul><p>
</p><p></p><p>When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.</p></div>

On-Call Crisis Hotline Counselor- up to 19 hours per week

Onco360

<div><div><b>Ready to make a meaningful impact? Apply today and help us better the lives of those battling cancer.</b></div>
<div></div><div><b>Patient Advocacy Coordinator / Patient Assistance Program &ndash; Onco360 Pharmacy</b></div>
<div><b><i>Houston, TX </i></b><b>| </b><b><i>Full-Time</i></b><b> | </b><b><i>Mon - Fri 10:30am to 7pm CST</i></b></div>
<div><b><i>Salary</i></b><b> </b><b><i>Starting at $23.00/hr and up</i></b></div>
<div></div><div>Onco360, a leading oncology pharmacy, is seeking a <b>Patient Financial Advocacy Coordinator. C</b>andidate to live within commuting distance of our Houston pharmacy. <b>Remote work possible after initial on-site training.</b></div>
<div></div><div><b>Company Benefits</b></div>
<ul><li>Medical; Dental; Vision</li>
<li>401k opportunity</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Quarterly Incentive Bonus</li>
<li>Paid Volunteer Day</li>
<li>Referral Incentive Program</li>
<li>Company Paid Life Insurance; and Short/Long-Term Disability</li>
</ul> <p></p><div><b>Why Join Us?</b></div>
<ul><li>A career with purpose: Help patients access life-saving medications.</li>
<li>Supportive culture: We value <b>teamwork, respect, integrity, and passion</b>.</li>
<li>Growth opportunities: We invest in your professional and personal development.</li>
</ul><p></p><div><b>What You&rsquo;ll Do</b></div>
 <div>The <b>Patient Advocacy Coordinator</b> is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient&rsquo;s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.</div>
<div></div><div><b>How You&rsquo;ll Do This</b></div>
<ul><li>Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.</li>
<li>Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.</li>
<li>Support applications for nonprofit and manufacturer assistance programs.</li>
<li>Provide clear explanations of insurance benefits and co-pay structures.</li>
<li>Maintain accurate patient demographic and insurance data in CPR+.</li>
<li>Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.</li>
</ul> <p></p><div><b>What You Bring</b></div>
<div><b>Required:</b></div>
<ul><li>High School Diploma or GED</li>
<li>1+ years of patient assistance or advocacy experience</li>
<li>Registration with Board of Pharmacy (as required by state law)</li>
<li>Strong communication, organizational, and customer service skills</li>
</ul><div><b>Preferred:</b></div>
<ul><li>Associate degree or Certified Pharmacy Technician (PTCB)</li>
<li>3+ years of patient assistance or advocacy experience</li>
<li>Specialty pharmacy experience</li>
</ul><p></p><div><b>Join a mission-driven team making a difference in the lives of cancer patients.</b></div></div>

Patient Assistance Program / Financial Advocacy Coordinator

CareMed Specialty Pharmacy

<div><div><div><b>Join our Team of difference-makers at CareMed Specialty Pharmacy! </b><b>We</b> are seeking an Outbound Pharmacy Technician/Care Coordinator <b>. </b>This is a full-time position on-site based at our <b>CareMed Specialty Pharmacy </b>in<b> Houston, TX</b>. The shift coverage needed for this role is <b>Monday-Friday 8-4:30pm CST or 8:30-5:00pm CST</b></div>
<div></div><div>CareMed Specialty Pharmacy has a need for an Outbound Pharmacy Technician/Care Coordinator at our Specialty Pharmacy in Houston, TX. May transition to remote work after Onsite training is complete.</div>
<div></div><div>We offer quarterly incentive bonuses as well as a possible $500 bonus for technicians to obtain their CPhT and/or CPhT-ADV credentials. Come and grow with us!</div>
<div></div><div><b>A career with us is more than just a job. It&rsquo;s an opportunity to connect and care for our patients, providers, communities, and each other. We attract extraordinary people who have a strong desire to live our mission &ndash; to better the lives of those battling rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion.</b></div>
<div></div><div><div><b>We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth.</b></div>
<div></div><div><b>Starting salary from $21.00 an hour and up</b></div>
</div><div></div><div>We offer competitive compensation and great benefits including:</div>
<div><ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life; and short and long-term disability</li>
</ul>
</div></div><div></div><div><b>Pharmacy Technician</b><b>/</b><b>Outbound Coordinator</b><b> </b><b>Responsibilities:</b></div>
<div><ul><li>Responsible for all prescription work assigned; proactively calls patients to schedule/coordinate their medication delivery; collects co-payments; and performs related follow-up activities.</li>
<li>Ensures continuity of care and timeliness of shipping orders.</li>
<li>Provides excellent customer service over the phone by answering general patient inquiries and/or efficiently directs clinical inquiries to the Clinical Staff Pharmacists on duty.</li>
<li>Uses discretion and independent judgment in handling patient complaints received, while documenting incidents in the system and forwards to appropriate staff members.</li>
<li>Ensures that all prescriptions are billed in accordance with Medicare/DMEPOS regulations and that all required information is documented on the hard copy prescription.</li>
<li>Communicates with supervisors/managers any information received from patient, physician, insurance company, and/or employees about the patient care or needs.</li>
<li>Dedicated rare disease support and management of rare disease patients.</li>
<li>Must exhibit excellent skills in the following areas: verbal/written communication, computer/data entry/software proficiency, interpersonal and relationship-building skills, self-discipline, attention to detail, and the ability to maintain strict confidentiality.</li>
</ul><div><b>Pharmacy Technician</b><b>/Outbound</b><b> Coordinator Position Requirements:</b></div>
<div></div><div><b>Education:</b></div>
<div><ul><li>Required: High School Diploma or GED.</li>
<li>Desired: Associates Degree or equivalent program from a two-year college or technical school, or certificate program in pharmacy or healthcare.</li>
</ul><div><b>Work Experience:</b></div>
<ul><li>Minimum 2 years of pharmacy technician experience, required. 2-4 years of experience in retail or specialty pharmacy, preferred.</li>
</ul><div><b>Skills/Knowledge:</b></div>
<div><ul><li>Current knowledge of all applicable local, state and federal pharmacy laws, rules and regulations.</li>
<li>Superior level of customer service and time management, as well as understanding the department operations.</li>
<li>Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand and generic names of medications, and IV dosage calculations/day supply.</li>
<li>Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office skills.</li>
<li>Proficient in data entry, verbal skills, computer skills and the ability to learn the department&rsquo;s software system.</li>
<li>Must be a team player willing to accept and promote organizational goals and function with minimal supervision.</li>
<li>Ability to respond to common inquiries or complaints from customers, employees, or senior management.</li>
<li>Ability to work with mathematical concepts such as statistical inference. Ability to apply concepts such as percentages, ratios, and proportions in practical solutions.</li>
<li>Ability to define problems, collect data, establish facts, and draw valid conclusions.</li>
<li>Maintain HIPAA patient confidentiality.</li>
<li>Must be registered with Board of Pharmacy.</li>
</ul></div><div><b>Licenses and Certifications:</b></div>
<ul><li>Required: Pharmacy Technician Certification and Certified Pharmacy Technician (PTCB).</li>
<li>Must be registered with Board of Pharmacy.</li>
</ul>
<div></div><div><b>#caremed1</b></div></div></div></div><div></div>

Pharmacy Technician / Outbound Coordinator

Spring Independent School District

<div><p><b>Days per Year:</b> 187</p><p><b>
Min:</b> $59,195</p><p><b>
Mid:</b> $71,318</p><p>
 (Based on 2025-2026 Pay Scale)</p><p></p><p><b><br>
JOB TITLE:</b> ELL Specialist-Elementary (2026-2027 School Year)</p><p><br>
</p><p><b>REPORTS TO:</b> Principal<br>
</p><p></p><p><b>WAGE/HOUR STATUS:</b> Exempt<br>
</p><p></p><p><b>PAY GRADE:</b> AI 2</p><p></p><p><b><br>
PRIMARY PURPOSE:</b></p><p></p><p><br>
The ELL Specialist will serve to increase the academic achievement and graduation rate of English Language Learners and ensure Bilingual and/or ESL program compliance. The ELL Specialist will provide teachers and identified ELL students with targeted support to ensure the core content being taught is comprehensible. The ELL Specialist will spend at least 75% of the time working directly with teachers and students and approximately 25% of the time addressing compliance and administrative duties.</p><p></p><p><br>
All employees of SISD are expected to act with integrity, support organizational goals, communicate in a clear and respectful manner, championing the needs of our students and drive continuous improvement.</p><p></p><p><b><br>
QUALIFICATIONS:</b></p><p></p><p><b><br>
Required:</b></p><ul><li>
Bachelor&rsquo;s Degree from an accredited college and university</li><li>
Valid Texas teaching certificate</li></ul><p><b>
Preferred:</b></p><ul><li>
Master&rsquo;s Degree from an accredited college and university</li><li>
Three years classroom experience</li><li>
Valid Texas Teacher Bilingual certification</li><li>
Valid Texas Teacher ESL certification</li></ul><p><b>
SPECIAL KNOWLEDGE/SKILLS:</b></p><ul><li>
Detail oriented and able to handle deadline pressures
</li><li>Exceptional interpersonal and communication skills</li><li>
Quality oral presentations and written reports
</li><li>Facilitation of workshops</li><li>
Thorough understanding of state and federal requirements for language support services</li><li>
Comprehensive knowledge of the LPAC process
</li></ul><p><b>MAJOR RESPONSIBILITIES AND DUTIES:</b></p><ul><li>
Coach teachers through team planning sessions to tailor instruction and differentiate instructional strategies for the varied language proficiency levels of students</li><li>
Collaborate with teachers to develop effective interventions for ELL student success</li><li>
Provide plans for additional academic/language supports to identified students</li><li>
Convene LPAC meetings when warranted for program placement, assessment decisions, monitoring during the year and end of year LPAC meetings
</li><li>Conduct data analysis of student performance data to provide guidance to the LPAC and ELL teachers and monitor academic achieve and progress.</li><li>
Maintain records of student progress, interventions used, and linguistic accommodations
</li><li>Monitor coding of ELL student information as it relates to demographics and special programs to ensure accuracy of state and local testing</li><li>
Train teachers to understand, disaggregate and use student achievement and language data to enhance their instruction and Professional Learning Communities</li><li>
Participate, in district LPAC meetings, trainings, and/or professional development hosted by the Multilingual Department and/or Workforce Development</li><li>
Support the LPAC and Admission Review and Dismissal Process for dually coded ELL/Special Education students</li><li>
Assist the campus with state and federal compliance</li><li>
All other duties as assigned
</li></ul><p><b>WORKING CONDITIONS:</b></p><p></p><p><br>
The usual and customary methods of performing the job&rsquo;s functions require the following physical demands: physical mobility, standing, prolonged sitting, some lifting, carrying, pushing, and/or pulling. This position will require traveling within the district.</p><p>
Mental demands: Ability to solve problems and deal with a variety of situations; ability to interpret a variety of data; ability to interpret TEC and policy; ability to apply knowledge of current research and theory, ability to be effective in both oral and written communication; ability to maintain emotional control under stress.</p><p></p><p><br>
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.</p></div>

Specialist, ELL-Elementary (2026-2027 School Year)

<div><div><div><div><h2 class="jobSectionHeader"><b>Summary</b></h2></div><div><p>
The Research Coordinator III (RCIII) is responsible for independently managing and coordinating study operations for the Social Needs Assistance for Hospitalized Kids (SNAK) Trial, a large‑scale, multi‑site, PCORI‑funded randomized controlled trial evaluating strategies to connect families of hospitalized children to community‑based social resources.</p><p></p><p><br>
This role oversees high‑volume participant enrollment (targeting approximately 400 participants annually), implementation of randomized study interventions, longitudinal follow‑up, and qualitative data collection. The RCIII serves as the primary site‑level operational lead, acting as a central liaison between Principal Investigators, inpatient clinical teams, community organizations, and the UCSF coordinating center. The position requires advanced knowledge of human subjects research, GCP‑aligned consenting practices, and the ability to operate with minimal supervision while ensuring protocol fidelity, data integrity, and timely study execution.</p><p></p><p><br>
This Research Coordinator III position leads day‑to‑day operations for a PCORI‑funded, multi‑site randomized controlled trial in a pediatric inpatient setting. The role is responsible for high‑volume participant enrollment, coordination of longitudinal follow‑up, implementation of complex study interventions, and serving as the primary site‑level point of contact for investigators, community partners, and the coordinating center.</p><p></p><p><br>
This role may occasionally require evening or weekend availability to support participants&rsquo; varying work hours. The position is based at Texas Children&rsquo;s Hospital &ndash; West Campus (18200 Katy Freeway, Houston, TX 77094), and includes <b>free </b>parking.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Duties</b></h2></div><div><p>
Study Operations &amp; Leadership (15%)</p><br>
<p></p><ul><li>
Independently manages day‑to‑day operations for the SNAK Trial at the site level.</li><li>
Oversees implementation of study workflows across inpatient units, discharge planning teams, and research staff.</li><li>
Participates in study start‑up activities, protocol implementation, and amendment planning.</li><li>
Serves as a subject‑matter resource for study procedures, protocol interpretation, and regulatory compliance.</li><li>
Provides training, mentorship, and functional guidance to junior research coordinators or support staff as assigned.</li></ul><p></p><p><br>
Screening, Recruitment and Enrollment (25%)</p><br>
<p></p><ul><li>
Leads participant recruitment efforts within inpatient pediatric settings to meet aggressive annual enrollment targets.</li><li>
Screens caregivers and patients for eligibility using complex protocol‑defined inclusion and exclusion criteria.</li><li>
Conducts and oversees informed consent using IRB‑approved materials and GCP‑aligned practices.</li><li>
Independently performs and documents participant randomization.</li><li>
Monitors enrollment trends, attrition, and follow‑up completion, and escalates risks to leadership as needed.</li></ul><p></p><p><br>
Study Implementation &amp; Participant Navigation (25%)</p><br>
<p></p><ul><li>
Oversees and directly implements study interventions based on randomization arm:<ul><li>
Passive Referral Arm - Directs use of findhelp.com to generate tailored community resource lists.</li><li>
Ensures standardized education is provided regarding independent resource navigation.</li><li>
Active Assistance (Navigator) Arm- Functions as a navigator for families needing hands‑on support.</li><li>
Assists with resource selection, application completion, appointment scheduling, and barrier resolution.</li><li>
Conducts structured follow‑ups every two weeks for up to three months post‑discharge.</li><li>
Ensures consistency, fidelity, and documentation of intervention delivery across participants.</li></ul></li></ul><p></p><p><br>
Data Management, Analysis &amp; Reporting (15%)</p><br>
<p></p><ul><li>
Oversees collection and entry of quantitative and qualitative study data into electronic data capture systems.</li><li>
Ensures completeness, accuracy, and timeliness of case report forms and source documentation.</li><li>
Reviews data for quality assurance, protocol adherence, and audit readiness.</li><li>
Generates enrollment, follow‑up, and operational reports for investigators, CRA leadership, and the coordinating center.</li><li>
Coordinates responses to data queries and monitoring findings.</li></ul><p></p><p><br>
Qualitative Interviews &amp; Stakeholder Engagement (10%)</p><br>
<p></p><ul><li>
Leads coordination and execution of semi‑structured interviews with:<ul><li>
Approximately 60 caregiver participants</li><li>
Approximately 60 community organization staff members</li><li>
Oversees interview scheduling, consent, documentation, and secure data handling.</li><li>
Serves as a primary point of contact for community‑based organizations participating in the study.</li></ul></li></ul><p></p><p><br>
Documentation &amp; Communication (10%)</p><br>
<p></p><ul><li>
Serves as the primary site‑level liaison between Principal Investigators, inpatient clinical teams, community partners, and the UCSF‑led coordinating center, ensuring clear and timely communication across all stakeholders.</li><li>
Serves as the primary point of contact for sponsor, monitoring, and audit requests; coordinates responses, resolves findings, and escalates issues to CRA leadership as appropriate.</li><li>
Ensures site‑level adherence to FDA Good Clinical Practice (GCP), institutional SOPs, and PCORI research standards; proactively identifies and addresses compliance risks.</li><li>
Performs other job duties as assigned.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2></div><div><ul><li>
Bachelor's degree in a related field. Four years of related experience may substitute for degree requirement.</li><li>
Two years of relevant experience.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2></div><div><ul><li>
Master's degree in a related field.</li><li>
Minimum of two years of relevant clinical or population‑based research experience.</li><li>
Experience coordinating complex clinical or population‑based research studies.</li><li>
Bilingual English/Spanish proficiency.</li><li>
Experience working with vulnerable pediatric populations.</li><li>
Knowledge of IRB requirements, GCP, REDCap, EMR abstraction, and community resource navigation.</li><li>
Experience using trauma‑informed, family‑centered communication approaches with patients and caregivers.</li><li>
Familiarity with health‑related social needs, social determinants of health, referral networks, community‑based resources, benefits enrollment, or care navigation models.</li><li>
Experience conducting interviews and/or longitudinal follow‑up with participants.</li><li>
Strong organizational skills with the ability to manage high enrollment volumes and competing priorities.</li><li>
Strong interpersonal, communication, and cultural competency skills, including experience working with underserved populations.</li><li>
Ability to work effectively in inpatient hospital environments and interdisciplinary teams.</li><li>
Experience abstracting data from electronic medical records and entering data accurately into research databases preferred.</li><li>
Experience with clinical research protocols, including eligibility criteria, study procedures, and informed consent in compliance with GCP and IRB requirements.</li></ul></div></div></div><p></p><p><b><br>
Work Authorization Requirement:</b></p><p><b>
This position is not eligible for visa sponsorship.</b> Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.</p><p></p><p><br>
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.</p></div>

Research Coordinator III (Bilingual/Spanish) - Pediatrics - Center for Research Advancement

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