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branch manager restaurant operations administration

Quest Restaurant Management LLC

SENIOR SERVICE TEAM MEMBER RoleTo provide a professional service to all guests, facilitating orders for food and beverages through dine-in, take away and delivery, ensuring all orders are received and placed accurately. To ensure the service area, dine-in area and common areas of the restaurant are always clean, clear from obstacles and ready for customer use and to assist in the general day-today operations of the business as required, promoting the values of the Company and ensuring the highest levels of customer satisfaction.Reporting: Branch Supervisor and Branch Manager Specific Roles and ResponsibilitiesGeneral Service Standards&middot; Be familiar with general industry standards of service of both food and beverages&middot; Provide a professional level of service of food and beverage items to guests for dine-in, take away and delivery without compromising the quality or presentation of food&middot; Have a detailed knowledge of all menu items, together with the ability to discuss the menu, ingredients, and daily or periodical promotions with customers&middot; Cross-train for all F&amp;B service positions including table service (dine-in) &amp; call centre in the capacity of server /waiter/tress, whenever possible and following the correct procedures&middot; Always have a kind, pleasant and helpful attitude and nature, exceed expectations of guests and always smile&middot; Train in the use of the POS for delivery and dine-in orders, and assist in operation of the POS as required&middot; Ensure dining area, service area, toilets and all common areas of the restaurant are clean and clear at all times&middot; Carry plates, glasses and cutlery in a professional, safe way&middot; Keep service stations tidy and clean at all times&middot; Ensure that all work is executed in accordance with the prescribed Standard Operating&middot; Procedures and Policies detailed in the Employee Handbook&middot; Create and maintain a sound working relationship with all colleagues and personnel&middot; Report to Supervisor or Branch Manager prior to leaving your station for break or at the end of the shiftReceipt and Processing of Orders&middot; Ensure all orders are received and processed accurately&middot; Follow the SOP&rsquo;s provided relating to Service and Telephone Orders&middot; Ensure you repeat the order to the customers and confirm each menu item and modifier choice verbally&middot; Ensure all payments are received and processed accurately&middot; Be familiar with the menu items, the ingredients, allergy information, promotions and if any menu item or ingredient is not available&middot; Provide assistance and guidance to customers on all items of the menu (display an expert knowledge of all menu items)&middot; Each service team member is obliged to promote additional menu items, make suggestions or recommendations and always aim to increase sales through upselling, suggestive selling and excellent customer service at all times&middot; To be informative, friendly, communicative and professional with guests&middot; Ensure that you update the Dispatcher, drivers and call center/service team with accurate customer address information as required&middot; Ensure correct handling of all menu items ready for dine-in or take away, and complete&middot; adherence to quality standards&middot; Ensure all service stations are clear and clean at all times&middot; Ensure all tables are cleared and cleaned as quickly as possible after guests depart&middot; To immediately bring to the attention of the Branch Manager or Supervisor the details of any issue, accident, complaint or equipment failure&middot; NEVER to argue, swear, shout or be disrespectful to a guest under any circumstances. If there is an issue you cannot deal with directly or are unsure about then refer the guest to the Branch Manager or SupervisorMarketing and Business Development&middot; To identify potential new delivery areas and offices, buildings, and residential/commercial areas in which to distribute menus, flyers and promotional material&middot; To conduct customer feedback calls following successful delivery to new delivery customers within a maximum of 24 hoursPayment and Handling cash&middot; To process the payment of all orders by cash or credit payment (including deliveries)&middot; Close the POS at the end of the shift and count the collected cash and credit payments&middot; Prepare the sales summary at the end of the day with all required details (according to the format provided)&middot; Cross check the cash and credit payment in the summary and compare it to the readout from the POS then check the actual amount of the cash and credit card slips&middot; Prepare the remittance of funds and deposit the collected funds in the drop box safe (if available)&middot; Secure and arrange the cash float for money exchange&middot; Prepare records of petty cash payments, with all supporting documents, and report to the Branch Manager or Supervisor&middot; Immediately inform the Branch Manager of any suspicious circumstances or irregularities&middot; Ensure change and floats are correct&middot; Ensure drivers have sufficient change funds whilst on delivery duty, and ensure such amounts are returned in full at the end of their shiftsGeneral Responsibilities&middot; Ensure that the Company Policies and Procedures, as well as respective Standard Operating Procedures are followed and adhered to at all times&middot; Thorough knowledge on various discounts and promotion offers&middot; Receiving the food and other products from various suppliers considering the expiry dates of each products&middot; Tracking orders both manually and through the system&middot; Creating and reporting the daily sales report, daily incidents report and various kitchen checklist reports&middot; Sending the daily or weekly maintenance emails to various stake holders&middot; Controlling and deciding the whole pest controlling process&middot; Documentation of various staffs details, EFST Certificates, etc.&middot; To delegate or assign duties to various other junior team members&middot; To handle the regular municipality, checkup and round ups&middot; To follow proper Procedures and methods to handle power shut down situations&middot; Maintain a high standard of personal hygiene and grooming, including full and clean uniform and overall clean and tidy appearance, as detailed in the Employee Handbook&middot; Follow Company timekeeping procedures with respect to your assigned duty and shift timing&middot; Maintain a good relationship with colleagues, on and off duty, and do not engage in any form of bullying, pestering or aggressive confrontation (verbal or physical) with any colleague (as per Company Policy)&middot; Attend departmental meetings as requested or required&middot; Attend to any reasonable request of the Branch Manager or Supervisor on duty&middot; Always conduct yourself in a professional and honest manner, as you are an ambassador of the Company and you represent the restaurant to all our guests and the wider community&middot; Be familiar with Abu Dhabi emergency services numbers and procedures in case of any accident or emergencySelf-Learning &amp; Development&middot; Engage in Training Sessions when required&middot; Develop detailed product knowledge&middot; Be fully committed and dedicated to personal development and growth, working toward the achievement of performance targets on agreed periodic basisKnowledge Management&middot; Ensuring all processes and procedures within the restaurant are captured and are well documented and updated on a regular basis&middot; Ensures all paperwork is kept in meticulous order and correctly executed within the Branch, complying with all management information and reporting requests and in compliance with legal/regulatory standards/requests&middot; Ensures that all documentations are up to date and the team is following and are audited as per the set benchmarks on a regular basisConfidentiality &amp; Ethics&middot; Ensure full compliance with the Company&rsquo;s Confidentiality policy and Third Party Non-Solicitation policy which prohibits the sharing or discussion of sensitive information and the earning of fees through third party channels not connected with the Company;&middot; Protection of the Company at all times in relation to informational databases, IP, secrets and strategy, as well as sensitive information, all of which may not be discussed with any unauthorised person&middot; Ensure all sensitive client and Company information remains confidential and ensure this culture is built across the Branch&middot; Ensure any unethical behaviour of any team member is quickly brought to the attention of Senior Management, so that it may be appropriately addressed.Pre-requisites<ul><li>Associate degree in related field</li><li>3-4 years of experience in hotels/restaurants/customer service - preferred</li><li>Proficient with computers and basic programs (Microsoft Office, email)</li><li>Character requirements</li></ul>- Pleasing Personality: Positive, Energetic, Motivated &amp; Optimistic- Ability to prioritise work- Excellent face-to-face and telephone communication skills- Ability to handle significant stress and pressure- Flexible and willing to work long hours- To always conduct themselves in a professional manner- Physically fit and able to stand and walk during the full shiftApply using the link below:https://craftcareers.netlify.appPay: AED4,900.00 - AED5,500.00 per monthWork Location: In person

Senior Waiter

<ul><li>Provide a professional level of service of food and beverage items to guests for dine-in, take away and delivery without compromising the quality or presentation of food</li><li>Have a detailed knowledge of all menu items, together with the ability to discuss the menu, ingredients, and daily or periodical promotions with customers</li><li>Cross-train for all F&amp;B service positions including table service (dine-in) &amp; call centre in the capacity of server /waiter/tress, whenever possible and following the correct procedures</li><li>Train in the use of the POS for delivery and dine-in orders, and assist in operation of the POS as required</li><li>Ensure dining area, service area, toilets and all common areas of the restaurant are clean and clear at all times</li><li>Carry plates, glasses and cutlery in a professional, safe way</li><li>Keep service stations tidy and clean at all times</li><li>Ensure that all work is executed in accordance with the prescribed Standard Operating</li><li>Procedures and Policies detailed in the Employee Handbook</li><li>Create and maintain a sound working relationship with all colleagues and personnel</li><li>Report to Supervisor or Branch Manager prior to leaving your station for break or at the end of the shift</li><li>Ensure all orders are received and processed accurately</li><li>Follow the SOP&rsquo;s provided relating to Service and Telephone Orders</li><li>Ensure you repeat the order to the customers and confirm each menu item and modifier choice verbally</li><li>Ensure all payments are received and processed accurately</li><li>Be familiar with the menu items, the ingredients, allergy information, promotions and if any menu item or ingredient is not available</li><li>Provide assistance and guidance to customers on all items of the menu (display an expert knowledge of all menu items)</li><li>Each service team member is obliged to promote additional menu items, make suggestions or recommendations and always aim to increase sales through upselling, suggestive selling and excellent customer service at all times</li><li>To be informative, friendly, communicative and professional with guests</li><li>Ensure that you update the Dispatcher, drivers and call center/service team with accurate customer address information as required</li><li>Ensure correct handling of all menu items ready for dine-in or take away, and complete</li><li>Adherence to quality standards</li><li>Ensure all tables are cleared and cleaned as quickly as possible after guests depart</li><li>To immediately bring to the attention of the Branch Manager or Supervisor the details of any issue, accident, complaint or equipment failure</li><li>To process the payment of all orders by cash or credit payment (including deliveries)</li><li>Close the POS at the end of the shift and count the collected cash and credit payments</li><li>Prepare the sales summary at the end of the day with all required details (according to the format provided)</li><li>Cross check the cash and credit payment in the summary and compare it to the readout from the POS then check the actual amount of the cash and credit card slips</li><li>Prepare the remittance of funds and deposit the collected funds in the drop box safe (if available)</li><li>Secure and arrange the cash float for money exchange</li><li>Prepare records of petty cash payments, with all supporting documents, and report to the Branch Manager or Supervisor</li><li>Immediately inform the Branch Manager of any suspicious circumstances or irregularities</li><li>Ensure change and floats are correct</li><li>Ensure drivers have sufficient change funds whilst on delivery duty, and ensure such amounts are returned in full at the end of their shifts</li><li>To identify potential new delivery areas and offices, buildings, and residential/commercial areas in which to distribute menus, flyers and promotional material</li><li>To conduct customer feedback calls following successful delivery to new delivery customers within a maximum of 24 hours</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthWork Location: In person

Waitress/Service Crew (Arabic Speaker)

Omorfia Group LLC

We are hiring for Bedashing Beauty Lounge !Join our team as a Receptionist and be part of a dynamic, trendsetting brand that celebrates beauty, excellence, and customer care.Key ResponsibilitiesFront Desk Operations:<ul><li>Greet clients and inform technicians of their arrival and treatments.</li><li>Maintain accurate branch communication and documentation.</li><li>Manage cash, handle sales, and follow daily closing procedures.</li><li>Provide excellent customer service both in-person and over the phone.</li><li>Follow all front desk SOPs and maintain reception area standards.</li></ul>Booking &amp; System Management:<ul><li>Schedule, confirm, and follow up on client appointments.</li><li>Ensure accurate treatment and client records in the system.</li><li>Manage therapists' schedules, leaves, and lunch breaks.</li><li>Stay updated on pricing, promotions, and apply money handling SOPs.</li></ul>Client &amp; Team Interaction:<ul><li>Handle client inquiries, complaints, and follow-up professionally.</li><li>Promote services and products effectively.</li><li>Support the Branch Manager with admin tasks.</li><li>Contribute to a positive team environment and maintain branch ambience.</li></ul>Profile Requirements1. Skills:<ul><li>Strong passion for customer service</li><li>Excellent English communication skills</li><li>Great time management and multi-tasking ability</li><li>Proficient in MS Word, Excel, and POS systems</li><li>Professional grooming and positive attitude</li><li>Attention to detail and ability to work under pressure</li></ul>2. Experience:<ul><li>Minimum of 3 years' experience as a receptionist as well as in Sales.</li></ul>Job Types: Full-time, PermanentPay: AED3,500.00 - AED4,000.00 per monthLanguage:<ul><li>Arabic (Preferred)</li></ul>Work Location: In person

Arabic Female Receptionist

RunnerRoleThe Runner is responsible for ensuring the timely and accurate delivery of food and beverages from the kitchen and bar to guests, supporting smooth service flow within the restaurant. The role plays a key part in maintaining speed, efficiency, and guest satisfaction by assisting the service team and ensuring orders are delivered correctly, professionally, and in line with the restaurant&rsquo;s standards.Reporting to: Head Waiter / Floor ManagerKey ResponsibilitiesFood &amp; Beverage Delivery<ul><li>Collect food and beverages from the kitchen and bar and deliver them promptly to the correct tables.</li><li>Ensure all items are served accurately, neatly presented, and at the correct temperature.</li><li>Verify order details before delivery to avoid mistakes or delays.</li><li>Assist in prioritizing delivery of urgent or time-sensitive orders.</li><li>Support smooth and continuous service flow during busy periods.</li></ul>Guest Service Support<ul><li>Assist Waiters and Assistant Waiters in ensuring guests receive timely and attentive service.</li><li>Ensure guest tables are set correctly and support in maintaining a clean and organized dining area.</li><li>Respond politely to guest requests when approached and direct service queries to the relevant waiter.</li><li>Maintain a professional, friendly, and attentive presence on the floor at all times.</li></ul>Restaurant Operations<ul><li>Support in setting up the restaurant before service, including mise en place, table setup, and station readiness.</li><li>Clear and reset tables efficiently during and after service as required.</li><li>Maintain cleanliness and organization of service stations, pass areas, and dining floor.</li><li>Assist in closing duties, including cleaning, restocking, and organizing service areas.</li></ul>Kitchen &amp; Service Coordination<ul><li>Work closely with kitchen and bar staff to ensure timely order pickup and delivery.</li><li>Communicate effectively regarding order readiness, delays, or special instructions.</li><li>Assist in maintaining smooth coordination between kitchen, bar, and service team.</li><li>Ensure proper handling of food tickets and order slips if applicable.</li></ul>Team Collaboration<ul><li>Support waiters, assistant waiters, and head waiters during peak service periods.</li><li>Assist in maintaining teamwork and efficient service flow across all sections.</li><li>Follow instructions from supervisors promptly and professionally.</li><li>Participate in daily briefings and service preparation meetings.</li></ul>Compliance &amp; Hygiene<ul><li>Follow all food safety, hygiene, HACCP, and health &amp; safety procedures.</li><li>Ensure safe handling of food, beverages, crockery, and glassware at all times.</li><li>Maintain high standards of personal hygiene and grooming.</li><li>Report any spills, hazards, or equipment issues immediately to supervisors.</li></ul>Self-Learning &amp; Development<ul><li>Attend training sessions as required and continuously improve service knowledge.</li><li>Learn restaurant menu items, ingredients, and basic beverage knowledge.</li><li>Demonstrate willingness to grow within the Food &amp; Beverage service team.</li><li>Accept feedback positively and apply improvements in daily work.</li></ul>Pre-requisites<ul><li>Previous experience in Food &amp; Beverage service is preferred but not mandatory.</li><li>Basic understanding of restaurant operations is an advantage.</li><li>Ability to work in a fast-paced environment.</li><li>Good physical stamina and ability to move quickly and efficiently.</li><li>Basic communication skills in English.</li><li>Positive attitude and willingness to learn.</li><li>Awareness of food safety and hygiene standards.</li></ul>Character Requirements<ul><li>Teamwork &amp; collaboration</li><li>Speed and efficiency</li><li>Guest service orientation</li><li>Positive attitude and energy</li><li>Communication skills</li><li>Attention to detail</li><li>Reliability and discipline</li><li>Adaptability under pressure</li><li>Professional grooming and presentation</li></ul>Apply using the link below:https://craftcareers.netlify.appPay: AED1,800.00 - AED2,400.00 per monthWork Location: In person

Runner

Solution Team General Contracting

Glamour Group International is a UAE-based company headquartered in Abu Dhabi and operating as part of the Glamour Group. The company specializes in turnkey construction and interior solutions, including flooring systems, artificial turf, and fit-out services. With a comprehensive approach, Glamour Group International manages projects from design and material supply through to installation and completion, serving a wide range of sectors such as commercial, residential, and institutional developments.We are currently seeking an Accountant -Arab nationality (Building Contracting &amp; Construction Background) to join our Abu Dhabi branch immediately!. The ideal candidate will have strong driving skills, attention to detail, and experience in construction and interior fit-out projects.Job DescriptionThe Accountant will manage financial operations, maintain records, prepare reports, tax management and ensure compliance with regulations.<ul><li>Maintains accounting records.</li><li>Performing all accounting process from data gathering to ledger posting.</li><li>Bank Reconciliation on monthly basis.</li><li>Managing/Reviewing aging of accounts receivable and accounts payable</li><li>Coordinate with finance team to complete assigned accounting tasks within deadlines.</li><li>Assisting the Finance Manager for the Budgets &amp; MIS.</li><li>Prepare accurate reports on all the financial closing statements of the company</li><li>Assisting in Audit preparation and queries.</li><li>Records Management of Vouchers, Bills etc.</li><li>Assisting in preparations of prepayments and accruals.</li><li>Other general accounting duties as assigned.</li></ul>Qualifications:<ul><li>Education: Bachelor's Degree in Accountancy or related field</li><li>Experience-3-5 in accounting</li><li>should know Tally ERP 9</li></ul>Skills:<ul><li>Good communication skills, written and verbal (English) and (Arabic)</li><li>Good organization skills and multi-tasker.</li></ul>Salary will be discussed during the interviewPay: AED2,975.26 - AED10,132.19 per monthApplication Question(s):<ul><li>How much your expected salary?</li><li>You can start immediately?</li><li>Visa Status?</li></ul>Work Location: In person

Accountant (Arab Nationality)

MBRF

<div>
 
 How about building your career at one of the world&rsquo;s largest food companies?
 
 
 
 Come work at
 
 MBRF
 
 , a company present in the lives of thousands of families around the world. From the simplest moments to the most special ones, we nourish life through quality, innovation, and the people who make everything happen.
 
 
 
 
 What will you be doing at MBRF?
 
 
 
 
 
 <ul>
 <li>
 Provide day-to-day administrative support to the Maintenance Manager and wider Maintenance Department.
 </li>
 <li>
 Manage departmental purchasing activities, including CAPEX-related requests, purchase tracking, invoice processing, and coordination with relevant stakeholders.
 </li>
 <li>
 Process and monitor monthly provisions, petty cash transactions, and other departmental financial administration activities.
 </li>
 <li>
 Generate, analyze, and distribute maintenance reports through SAP and other business systems.
 </li>
 <li>
 Consolidate departmental KPIs and prepare professional presentations and reports for monthly management reviews.
 </li>
 <li>
 Coordinate training records, compliance tracking, and training schedules to ensure mandatory requirements are completed on time.
 </li>
 <li>
 Prepare attendance reports, maintain employee records, and support workforce administration activities within the maintenance function.
 </li>
 <li>
 Organize departmental meetings, team events, travel arrangements, and other operational activities as required.
 </li>
 <li>
 Maintain accurate electronic and physical documentation, records, and technical files for the department.
 </li>
 <li>
 Support internal compliance, health &amp; safety, food safety, and audit-related requirements.
 </li>
 <li>
 Comply with BRF Sustainability Policy guidelines, ensure adherence to BRF Sustainability Plan through activities in its routines that promotes compliance with the indicators and global ESG (Environmental, Social and Governance) commitments of the Company, ensuring the connection between its actions and sustainable development in the BRF chain.
 
 
 
 </li>
 </ul>
 
 
 What kind of profile are we looking for?
 
 
 
 
 
 <ul>
 <li>
 Advance knowledge of computer software applications in word processing, spreadsheets, database and presentation software (MS Word, Excel, PowerPoint, Outlook, and Access) and Internet browsers.
 </li>
 <li>
 Experience and knowledge using SAP.
 </li>
 <li>
 Able to interact and communicate with individuals at all levels of the organization.
 </li>
 <li>
 Arrange schedule, meeting, Trainings of the Department members.
 </li>
 <li>
 Manage Travel, and Leave requests of the Team members.
 </li>
 <li>
 Excellent verbal, written and organizational skills.
 </li>
 <li>
 Flexibility in working hours.
 </li>
 <li>
 Experience in Office Administration and Services, in supporting Senior level Management personnel.
 
 
 
 </li>
 </ul>
 
 
 What competencies are key to this role?
 
 
 
 
 
 <ul>
 <li>
 Administrative &amp; Operational Coordination: Effectively manages departmental administration, scheduling, documentation, travel arrangements, attendance records, and day-to-day operational support for the Maintenance team.
 </li>
 <li>
 SAP &amp; Reporting Management: Proficient in SAP and reporting tools, with the ability to generate reports, track data, maintain records, and prepare KPI dashboards and management presentations.
 </li>
 <li>
 Financial &amp; Purchasing Administration: Supports purchasing activities, CAPEX requests, invoice processing, monthly provisions, petty cash management, and budget-related administrative tasks with accuracy and attention to detail.
 </li>
 <li>
 Planning &amp; Organizational Excellence: Demonstrates strong prioritization, time management, and organizational skills while handling multiple stakeholders, deadlines, and competing requests in a fast-paced manufacturing environment.
 </li>
 <li>
 Communication &amp; Stakeholder Management: Builds effective working relationships across maintenance, operations, HR, finance, and external vendors, ensuring clear communication and smooth coordination of departmental activities.
 
 
 
 </li>
 </ul>
 
 
 What can you expect from MBRF?
 
 
 
 
 
 <ul>
 <li>
 Being part of a global, collaborative and dynamic working environment
 </li>
 <li>
 Strong corporate culture with commitments to customers, employees &amp; environment we serve
 </li>
 <li>
 Vertical, horizontal, and cross-functional growth opportunities
 </li>
 <li>
 Competitive compensation package
 
 
 
 </li>
 </ul>
 Apply now and be part of
 
 MBRF
 
 !
</div>

Administrative Assistant - Factory

Salayel Hospitality

<div>
 
 Job Summary
 
 
 
 The F&amp;B Storekeeper is responsible for the efficient receipt, storage, issuance, and inventory control of food, beverage, and related supplies. The role ensures accurate stock records, cost control, hygiene compliance, and timely support to kitchen and F&amp;B operations in line with Salayel Hospitality standards.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Receive, inspect, and verify all food, beverage, and operating supplies against purchase orders and delivery notes
 </li>
 <li>
 Ensure proper storage of items as per FIFO, FEFO, and hygiene standards
 </li>
 <li>
 Maintain accurate stock records using inventory systems and manual logs
 </li>
 <li>
 Issue items to kitchens and outlets strictly against approved requisitions
 </li>
 <li>
 Monitor stock levels and report slow-moving, expired, or damaged items
 </li>
 <li>
 Conduct daily, weekly, and monthly stock counts and support audits
 </li>
 <li>
 Coordinate with Purchasing, Cost Control, and F&amp;B teams for stock replenishment
 </li>
 <li>
 Ensure compliance with food safety, HACCP, and Abu Dhabi municipality regulations
 </li>
 <li>
 Maintain cleanliness and organization of store areas at all times
 </li>
 <li>
 Assist in cost control measures to minimize waste and pilferage
 
 
 </li>
 </ul>
 
 Requirements &amp; Qualifications
 
 
 
 <ul>
 <li>
 Minimum 2&ndash;4 years of experience as an F&amp;B Storekeeper in a hotel, restaurant, or hospitality group
 </li>
 <li>
 Good knowledge of F&amp;B inventory management, storage practices, and cost control
 </li>
 <li>
 Familiarity with FIFO/FEFO, expiry tracking, and stock rotation
 </li>
 <li>
 Experience using inventory or ERP systems is an advantage
 </li>
 <li>
 Basic computer skills (Excel, inventory software)
 </li>
 <li>
 Physically fit and able to handle store operations
 </li>
 <li>
 Good communication skills in English
 </li>
 <li>
 UAE experiences preferred
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Stable working environment within a growing hospitality group
 </li>
 <li>
 Career growth opportunities
 </li>
 <li>
 Supportive team culture
 </li>
 </ul>
</div>

F&B Store Keeper

Explore 164+ Branch manager restaurant operations administration in Abu Dhabi this August. Find roles across top companies and apply now to boost your career.