business development manager Jobs in Abu Dhabi

business development manager

business development officer Jobs in Abu Dhabi

business development officer

sales engineer

sales executive

account manager

business development director

Koshan Development & Investment

<p>Job Title: Business Development OfficerLocation</p><p>Abu Dhabi, UAE</p><p>Employment Type</p><p>Full-Time</p><p>Experience Required</p><p>Minimum 1 year of experience in Business Development, Sales, Marketing, Client Relations, or a related field.</p><p>Job Summary</p><p>We are seeking a motivated and results-driven Business Development Officer to support the company's growth initiatives by identifying new business opportunities, developing client relationships, and contributing to revenue generation. The ideal candidate should possess strong communication skills, a proactive mindset, and the ability to build and maintain professional relationships with clients and business partners.</p><p>Key Responsibilities</p><ul><li>Identify and develop new business opportunities through market research, networking, and lead generation activities.</li><li>Build and maintain strong relationships with prospective and existing clients.</li><li>Arrange and participate in meetings, presentations, and business discussions with potential clients and partners.</li><li>Prepare business proposals, presentations, and service offerings.</li><li>Conduct market analysis to identify industry trends and potential growth opportunities.</li><li>Maintain and update client databases, sales pipelines, and business development reports.</li><li>Coordinate with internal teams to ensure effective delivery of services and client satisfaction.</li><li>Assist in developing and implementing business development strategies.</li><li>Attend networking events, exhibitions, and industry-related functions when required.</li><li>Achieve assigned business development targets and KPIs.</li></ul><p>Qualifications</p><ul><li>Bachelor's degree in Business Administration, Marketing, Management, or a related field.</li><li>Minimum 1 year of relevant experience in business development, sales, or client relationship management.</li><li>Excellent communication and interpersonal skills.</li><li>Strong negotiation and presentation abilities.</li><li>Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</li><li>Ability to work independently and as part of a team.</li><li>Strong organizational and time management skills.</li><li>Fluency in English is required; Arabic is an advantage.</li></ul><p>Preferred Skills</p><ul><li>Knowledge of the UAE market and business environment.</li><li>Experience using CRM systems and sales tools.</li><li>Ability to develop strategic partnerships and identify growth opportunities.</li></ul><p>Benefits</p><ul><li>Competitive salary package.</li><li>Professional development and career growth opportunities.</li><li>Exposure to diverse industries and business sectors.</li><li>Supportive and collaborative work environment.</li><li>Health &amp; Insurance</li><li>With Visa</li></ul><p>Pay: AED2,500.00 - AED3,000.00 per month</p><p>Work Location: In person</p>

Business Development Officer

Elevate First Business Pvt. Ltd.

<p>We are seeking a high-calibre, senior-level #<b>Arabic speaking </b>professional to join our leadership team in Dubai. This is not a conventional sales role &mdash; we are looking for someone with the gravitas, market knowledge, and entrepreneurial drive to own and grow our business across the UAE, while having the operational maturity to represent the company at the highest level, including in the absence of the Founder.</p><p>The ideal candidate will have deep roots in the UAE business services sector &mdash; spanning business formation, auditing, and legal/law firm environments &mdash; and will bring an established network, proven revenue generation capability, and a long-term mindset aligned with our growth ambitions.</p><p><b>Key Responsibilities</b></p><p><b>Business Development &amp; Revenue Generation</b></p><ul><li>Drive new business across the UAE, independently identifying, approaching, and closing clients in business formation, auditing, and legal services sectors</li><li>Build and manage a robust pipeline of opportunities across Free Zones, Mainland, and Offshore markets</li><li>Develop and execute a business development strategy aligned with company growth targets</li><li>Leverage an existing UAE network to generate referrals, partnerships, and new client mandates</li><li>Represent the company at industry events, networking forums, and client meetings</li></ul><p><b>Operations &amp; Leadership</b></p><ul><li>Take full operational ownership of the Dubai office and UAE business when the Founder is abroad</li><li>Manage day-to-day operations including client delivery oversight, team coordination, and vendor relationships</li><li>Act as the primary point of contact for key client accounts and escalations</li><li>Provide market intelligence and strategic recommendations to the Founder on a regular basis</li></ul><p><b>Brand &amp; Market Positioning</b></p><ul><li>Develop and execute marketing initiatives to strengthen brand visibility across the UAE</li><li>Build relationships with Free Zone authorities, government bodies, and industry associations</li><li>Contribute to service development and pricing strategy based on market insights</li></ul><p><b>Qualifications &amp; Experience Required</b></p><p><b>Mandatory Requirements</b></p><ul><li><b>Minimum 8&ndash;15 years of professional experience, with significant exposure to UAE business services</b></li><li><b>Proven track record in business formation, auditing, or law firm environments in the UAE</b></li><li><b>Active UAE presence with an established local network &mdash; candidates without UAE experience will not be considered</b></li><li><b>Demonstrated ability to independently drive and close business &mdash; not a support or coordination role</b></li><li><b>Written Commitment to a minimum 3-year tenure with the organization</b></li></ul><p><b>Preferred Profile</b></p><ul><li>Prior experience working within a Business Setup Consultancy, Audit Firm, or Law Firm in the UAE</li><li>Understanding of UAE Free Zone, Mainland, and Offshore company structures</li><li>Experience managing a team or business unit with P&amp;L accountability</li><li>Arabic language skills advantageous but not mandatory</li><li>Bachelor's degree or higher in Business, Finance, Law, or related field</li></ul><p><b>Key Skills &amp; Competencies</b></p><ul><li>Strong hunter mentality &mdash; proactive in generating new business rather than managing existing accounts</li><li>Excellent communication, negotiation, and stakeholder management skills</li><li>High level of integrity, accountability, and professional maturity</li><li>Comfortable operating with autonomy and making decisions independently</li><li>Strategic thinker with the ability to execute at ground level</li><li>Resilient, target-driven, and committed to long-term relationship building</li></ul><p>Work Location: In person</p><p>Work Location: In person</p>

Business Development Manager

Dr Firas Dental & Orthodontic Center

<p><b>Job Description:</b></p><p>Working with a number of Departments and Seniors, the role will provide clerical and administrative support to Departmental Managers and assists in coordinating all aspects of daily operations for both Medical and Support Departments. As an operations coordinator, the job holder should be able to resolve problematic situations efficiently and have <i>excellent communication and organizational skills</i>. The role will play a part of the Business Development of the Dental Center till its full growth. Ultimately, an outstanding operations coordinator should be able to ensure the smooth daily operations of the Dental Center.</p><p><b>A. General Services</b></p><ul><li>Oversee the day-to-day operations of the facility with the goal of providing high-quality and efficient dental service to patients. This involves assisting with the daily operations for both Medical and Support.</li><li>Be the designated person to act as the bridge between departments and branches of the center.</li><li>Communicate effectively, professionally, and in a timely manner with both internal and external departments, including both main and branch staff members</li><li>Develop and maintain strong professional relationship with team members and Department Heads, including but not limited to HR Director, Finance Director, IT Director, Licensing Officer, Marketing Director, BD Director, Engineering Manager, OT Manager etc.</li><li>Assume responsibility for coordinating with the GA and OT Manager for any necessary dental surgery preparation.</li><li>Take lead with project management by creating assignments, tracking progress, and resolving issues.</li><li>Observing, reviewing and analyzing processes to identify inefficiencies and areas where improvements could be made</li><li>Performing administrative tasks such as emailing designated personnel from different departments to efficiently solve concerns in daily operations.</li><li>Assist the human resources department with employee complaints and work with other relevant departments to address them.</li><li>Preparing and maintaining operations documents and reports.</li><li>Provide administrative support during audits as required and/or assigned.</li></ul><p><b>B. Business Development</b></p><ul><li>Arrange business meetings with prospective clients (ex: Universities, Schools, Organizations)</li><li>Attend Marketing Events and Campaigns conducted by FDOC or Reem Hospital to represent the Dental Department</li><li>Coordinate with Procurement and Suppliers for Marketing items to be used</li><li>Propose business ideas to improve Brand Reputation and Financial Growth</li></ul><p><b>C. Compliance</b></p><ul><li>Create process controls to ensure all daily operations are aligned and following the processes, policies and regulations of FDOC and Reem Hospital</li><li>Ensure proper documentation and record management of all Administrative and Medical Department</li><li>Adhere to all applicable rules and regulations of DOH and the center</li><li>Ensure confidentiality of employee and patient&rsquo;s information</li><li>Knowledgeable in DOH Rankin Audits and JCIA Accreditation.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Operations Coordinator

National Basketball Association

<div>WORK OPTION: The NBA currently provides eligible employees the option of working remotely one day per week.
<p>_________________
</p><div><div><p><b>Group &amp; Position Summary
</b></p></div><div><p>The NBA&rsquo;s international offices support the league&rsquo;s strategy to grow the game of basketball globally through grassroots development, elite pathways, partnerships, and world-class programs. Based in the Middle East, this Director-level role leads Basketball Operations and Academy activities across the region, with a particular focus on the NBA Global Academy in Abu Dhabi and grassroots programming in ME . Reporting directly to the Head of Business Basketball Operations &ndash; EME, with dotted-line accountability to regional and global basketball leadership, the role provides strategic oversight and on-the-ground operational leadership delivery of the NBA Academy and elite basketball development, as well as grassroots initiative s . The position works closely with partnership teams, operators, agencies and international stakeholders to ensure programs meet NBA standards and deliver meaningful impact.<br>
</p></div><p></p><div><p><b>Major Responsibilities
</b></p></div><div><ul><li><p>Provide strategic oversight and supervision of all grassroots basketball programs in the Middle East, including Jr. NBA, camps, clinics, and facility refurbishments, in partnership with the Partnerships team.
</p></li></ul></div><div><ul><li><p>Jointly deliver approximately grassroots programming within existing partnerships and support the delivery of grassroots partnerships in FY26 alongside New Business Development.
</p></li></ul></div><div><ul><li><p>Serve as the primary on-the-ground lead for the NBA Global Academy in Abu Dhabi, supporting International Basketball Operations &ndash; Elite Basketball (NY) on program delivery .
</p></li></ul></div><div><ul><li><p>Manage partnership and relationship oversight for DCT and the NBA Global Academy operator (NYU Abu Dhabi), ensuring all contractual obligations, operational guidelines, and NBA standards are met.
</p></li></ul></div><div><ul><li><p>Act as the primary point of contact in Abu Dhabi for all matters related to the execution of the NBA Global Academy, including coordination with the NBA Academy Technical Director and key internal and external stakeholders.
</p></li></ul></div><div><ul><li><p>Lead on the ground consultation in a lign ment with the IBO Elite team to guide and make formal recommendations to DCT and NYU Abu Dhabi on academy operations, delivery, and continuous improvement.
</p></li></ul></div><div><ul><li><p>Oversee the on-the-ground partnership with NYUAD to ensure seamless onboarding and coordination with academy staff, including technical leadership, coaches, athletic performance, operations, medical, performance lifestyle, and academic teams.
</p></li></ul></div><div><ul><li><p>Coordinate with appropriate IBO staff to ensure compliance with health, safety, and player welfare management for academy participants and staff, including risk management, injury prevention, safeguarding, and educational needs.
</p></li></ul></div><div><ul><li><p>Ensure NYU Abu Dhabi residential and athletic facilities used by the academy meet NBA quality standards for players, coaches, and support staff.
</p></li></ul></div><div><ul><li><p>Manage local agencies responsible for planning and executing NBA Academy tournaments and events in Abu Dhabi, while maintaining relationships with sponsors, national federations, leagues, and international basketball stakeholders.<br>
</p></li></ul></div><p></p><div><p><b>Required Skills / Knowledge
</b></p></div><div><ul><li><p>Deep knowledge of basketball operations, elite player development, and grassroots programming.
</p></li></ul></div><div><ul><li><p>Strong leadership and stakeholder management skills, with experience working across federations, institutions, and global governing bodies.
</p></li></ul></div></div><div><div><ul><li><p>Demonstrated ability to operate effectively in a matrixed, international environment with multiple reporting lines.
</p></li></ul></div><div><ul><li><p>Strong understanding of health, safety, safeguarding, and player welfare best practices in elite sport environments.
</p></li></ul></div><div><ul><li><p>Ability to provide strategic guidance while remaining closely involved in operational delivery.
</p></li></ul></div><div><ul><li><p>Excellent written, verbal, and presentation skills, with the ability to communicate credibly with senior internal and external stakeholders.
</p></li></ul></div><div><ul><li><p>Strong organizational skills and attention to detail across complex programs and partnerships.
</p></li></ul></div><div><ul><li><p>Cultural awareness and experience operating in international and Middle Eastern contexts.
</p></li></ul></div><div><ul><li><p>Passion for basketball development and the NBA&rsquo;s global growth strategy.<br>
</p></li></ul></div><p></p><div><p><b>Experience Needed
</b></p></div><div><ul><li><p>8&ndash;10+ years&rsquo; relevant experience in basketball operations, elite sport programs, academies, or international sports development.
</p></li></ul></div><div><ul><li><p>Prior experience overseeing grassroots and/or elite player development programs.
</p></li></ul></div><div><ul><li><p>Experience managing institutional partnerships, operators, or governing bodies.
</p></li></ul></div><div><ul><li><p>Proven track record of operating within global or regional sports organizations.
</p></li></ul></div><div><ul><li><p>Experience working internationally, preferably within the Middle East.<br>
</p></li></ul></div><p></p><div><p><b>Educational Background Required
</b></p></div><div><ul><li><p>Bachelor&rsquo;s degree required .
</p></li></ul></div><div><ul><li><p>Advanced degree or coaching/technical qualifications in sport or athlete development preferred.<br>
</p></li></ul></div></div><p></p><p><b>Salary Range:
</b></p><p>N/A
</p><p></p><p><b>Job Posting Title:
</b></p>Director
<p></p><p>The NBA does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to the NBA will be considered NBA property, and the NBA will not pay a fee should it hire the subject of any unsolicited resume.
</p><p></p><p>The NBA considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.
</p><p></p><p>The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA&rsquo;s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance.
</p><p></p><p><b>About the NBA
</b><br>
The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball. Built around five professional sports leagues: the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 215 countries and territories in more than 50 languages, and merchandise for sale in more than 200 countries and territories on all seven continents. NBA rosters at the start of the 2021-22 season featured a record 121 international players from 40 countries. NBA Digital&rsquo;s assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with 2.1 billion likes and followers globally across all league, team, and player platforms. Through NBA Cares, the league addresses important social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes.</p></div>

Basketball Operations Academy Lead - Middle East

New York University

<div>Position Summary:
<div><b>
Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.</b></div><div></div><div><br>
New York University Abu Dhabi (NYUAD) seeks to appoint a Director, Research Technology and AI Enablement reporting to Chief Infomation Officer.</div><div></div><div><br>
The Director, Research Technology and AI Enablement, leads NYU Abu Dhabi IT&rsquo;s strategy and delivery of research technology services and institutional AI enablement and support. This role establishes a cohesive IT framework that enables faculty, researchers, students, and administrative units to leverage advanced technologies to advance discovery, innovation, and operational excellence.</div><div></div><div><br>
In the domain of research technology, the Director serves as a strategic partner to the research community, aligning IT capabilities with evolving research needs across disciplines. The role ensures that research computing environments, specialized technologies, and support models are secure,, scalable, and responsive, enabling faculty and research teams to effectively pursue computational, data-intensive, and technologically advanced research.</div><div></div><div><br>
In parallel, the Director leads NYUAD IT&rsquo;s AI enablement and support agenda, serving as the campus&rsquo; central point of IT leadership and expertise for artificial intelligence. This includes guiding responsible adoption, partnering with academic and research AI leads in shaping institutional strategy, and fostering cross-functional collaboration across academic, administrative, and professional education domains. The Director represents IT at institutional AI governance groups and is responsible for ensuring IT&rsquo;s support capabilities to these groups.</div><div></div><div><br>
The Director also works closely with NYUAD&rsquo;s Executive Education and HR learning and development teams to advance AI literacy and applied learning for both external and internal communities.</div><div>
By combining operational excellence in research technology with forward-looking IT leadership in AI, the Director ensures NYU Abu Dhabi remains at the forefront of digitally enabled research, applied AI, and institutional innovation.</div><div></div><div><b><br>
Key Responsibilities:</b></div><div></div><div><i><br>
Research Technology Strategy, Services &amp; Faculty Partnership
</i></div><ul><li>Serve as the primary IT partner to faculty and research centers, translating research needs into effective technology solutions</li><li>
Develop and execute a research technology strategy that aligns with institutional priorities and supports a wide range of disciplines</li><li>
Establish service models that enable responsive, high-quality support for computational, experimental, and technology-enabled research</li></ul><div><i>
Research Computing Infrastructure &amp; Platforms</i></div><ul><li>
Oversee the design, delivery, and lifecycle management of research computing environments (including partnering with the Center for Research Computing to support the NYUAD HPC), cloud-based platforms, and specialized research systems</li><li>
Ensure infrastructure is scalable, secure, and optimized to support diverse research workloads and evolving methodologies</li></ul><div><i>
AI Enablement Strategy &amp; IT Leadership</i></div><ul><li>
Lead the development and execution of NYUAD IT&rsquo;s AI enablement and support strategy</li><li>
Serve as the IT leadership authority and advisor on AI, guiding adoption across academic, research, and administrative domains. Identify opportunities for AI-driven innovation and position IT as a key enabler of institutional transformation</li></ul><div><i>
AI Literacy, Workforce Enablement &amp; External Engagement</i></div><ul><li>
Partner with Executive Education and Human Resources to design and deliver AI education, training, and executive learning programs</li><li>
Promote AI literacy and the development of applied skills for faculty, staff, students, and external audiences, supporting workforce transformation and professional education initiatives</li></ul><div><i>
AI Innovation, Advisory &amp; Applied Enablement</i></div><ul><li>
Act as the IT &ldquo;go-to&rdquo; resource for AI, providing guidance, consultation, and partnership to AI leads and liaisons, faculty, researchers, and administrative units</li><li>
Support exploration and application of AI tools and approaches, helping stakeholders navigate rapidly evolving technologies and assess their relevance, risks, and value</li></ul><div><i>
Research Governance, Responsible AI &amp; Security Collaboration</i></div><ul><li>
Collaborate with Information Security, Risk, Compliance, and institutional governance stakeholders to support the responsible adoption of research technologies and AI capabilities across NYU Abu Dhabi</li><li>
Provide advisory support on AI technologies, research computing environments, and emerging technology risks. Partner with security and governance functions to align AI enablement initiatives with institutional policies, regulatory requirements, and responsible AI practices</li></ul><div><i>
Team Leadership &amp; Organizational Development</i></div><ul><li>
Lead and develop a multidisciplinary team of research technologists and AI specialists. Establish clear priorities, professional development pathways, and a culture of collaboration, innovation, and service excellence</li></ul><br>
<div></div>
Qualifications:
<div><b>
Required Education:</b></div><ul><li>
Master's degree in in Computer Science, Engineering, Information Technology, Data Science, or a related field</li></ul><div><b>
Preferred Education:</b></div><ul><li>
Doctoral degree or advanced research experience in a related field</li></ul><div><b>
Required Experience:</b></div><ul><li>
10+ years of progressive experience in research technology, research computing, or AI-related domains</li><li>
5+ years in a leadership role managing technical teams or research support services</li><li>
Experience supporting faculty-led research and computational workloads</li><li>
Demonstrated experience with AI technologies and their application in research or enterprise settings</li><li>
Experience working with cross-functional stakeholders in complex organizations</li><li>
Demonstrated knowledge of research computing environments and AI/ML technologies</li><li>
Familiarity with research compliance, privacy, and ethical technology use</li><li>
Ability to operate effectively in a complex, multicultural academic environment</li><li>
Strong understanding of research computing, HPC, and cloud platforms</li><li>
Familiarity with research governance, compliance, and institutional policy frameworks</li><li>
Ability to translate research needs into scalable technical solutions</li><li>
Strong leadership, communication, and stakeholder engagement skills</li><li>
Strategic thinking with the ability to balance innovation and operational sustainability</li></ul><div><b>
Preferred Experience:</b></div><ul><li>
Cloud platform certifications (AWS, Azure, GCP)</li><li>
AI/ML or advanced analytics certifications</li><li>
Project or program management certifications (e.g., PMP)</li><li>
Knowledge of emerging AI technologies, including generative AI</li><li>
Understanding of research collaboration platforms and digital research tools</li><li>
Ability to build partnerships across academic, administrative, and external organizations</li><li>
Experience balancing innovation with governance and institutional risk management</li></ul>
Additional Information:
<h6 class="jobSectionHeader"><b>About NYUAD</b></h6><div>
NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU&rsquo;s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.</div></div>

Director, Research Technology and AI Enablement - Information Technology

Ali and sons

<p>Key Responsibilities</p><ul><li>Welcome customers and identify their vehicle requirements and preferences.</li><li>Explain vehicle features, specifications, and performance to customers.</li><li>Promote company services including car registration, insurance, and after-sales support.</li><li>Recommend optional accessories and additional products to customers.</li><li>Achieve sales targets set by the Vice Chairman &amp; Managing Director and Sales Manager.</li><li>Prepare quotations, explain pricing, financing options, and discounts.</li><li>Advise customers regarding current and upcoming vehicle models and availability.</li><li>Coordinate vehicle delivery with the New Car Storekeeper and relevant departments.</li><li>Work closely with the Customer Relations Representative for vehicle registration and insurance processing.</li><li>Conduct follow-ups with potential and existing customers to maintain strong business relationships.</li><li>Ensure a high level of customer satisfaction throughout the sales journey.</li><li>Perform additional tasks assigned by the Sales Manager or Branch Manager.</li></ul><p>Qualifications &amp; Experience</p><ul><li>Bachelor&rsquo;s Degree in Business, Marketing, or related field.</li><li>Minimum of 3 years of sales experience, preferably within the automotive industry.</li><li>Strong sales, negotiation, and customer relationship management skills.</li><li>Fluency in Hindi and English is required.</li><li>Computer literate with knowledge of MS Office applications.</li><li>Professional appearance with excellent interpersonal and communication skills.</li><li>Self-motivated, target-oriented, and customer-focused.</li></ul><p>Why Join Us?</p><ul><li>Work with a globally recognized automotive brand.</li><li>Attractive salary package with performance-based incentives.</li><li>Professional and supportive working environment.</li><li>Opportunities for career growth and continuous learning.</li><li>Exposure to innovative automotive technology and premium customer service standards.</li></ul><p>Work Location: In person</p>

Automotive Sales Executive - Hindi Speaker

SEHA - Abu Dhabi Health Services Co.

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Responsible for developing and implementing appropriate quality improvement practices, coordinating the development of appropriate frameworks and processes for the establishment of quality standards and operational procedures and for identifying hazards, assisting in the development of controls and providing support, audits, drills, training and education to ensure the facility is a safe environment for staff, patients and visitors. Also responsible for disseminating knowledge pertaining to quality assurance procedures and best practices, quality audits, and statistical analysis.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinating the quality improvement program of the facility
  </li>
  <li>
   Assisting the Manager/Director in the development of a comprehensive quality improvement program
  </li>
  <li>
   Coordinating the development, implementation, and evaluation of the facility's overall quality improvement program with the other sections
  </li>
  <li>
   Coordinating the development and implementation of facility-wide policies and procedures that guide and support the provision of services under the guidance of the Manager/Director
  </li>
  <li>
   Planning, prioritizing, organizing and implementing assignments or projects
  </li>
  <li>
   Liaising with accreditation bodies for implementation of programs
  </li>
  <li>
   Assisting in the development of the Safety Management Program
  </li>
  <li>
   Assisting in the development of safety standards and procedures consistent with the mission of the facility, current recognized international best practice and applicable national legislation
  </li>
  <li>
   Using the safety standards as a framework to create procedures on safe work practices applicable organization-wide, within specific departments/areas, or for particular risk factors and issues within the workplace
  </li>
  <li>
   Monitoring facility departments to ensure compliance with safety standards and procedures
  </li>
  <li>
   Performing assessments of safety hazards, unsafe conditions, risks and practices within the workplace; based upon this assessment, recommending a plan for safety that minimizes risk and promotes safety
  </li>
  <li>
   Overseeing processes and procedures for collection and analysis of relevant data Collecting the performance measurement data
  </li>
  <li>
   Suggesting improvements based on the voice of the customer&rsquo;s collection methods (patients satisfaction surveys, focus groups, mystery shopper programs, etc.) or incident reports, patient complaints, patient care issues, or other issues as requested by the senior management
  </li>
  <li>
   Participating in customer feedback meetings and customer committees
  </li>
  <li>
   Consulting on satisfaction measurement initiatives, tools, methodology and associated cost estimation
  </li>
  <li>
   Developing satisfaction measurement project timelines and coordinating needed internal support
  </li>
  <li>
   Supervising the conduct of qualitative methodology including face-to-face interviews, telephone interviews, focus group/roundtable discussions with patients, stakeholders, employees and customers
  </li>
  <li>
   Directly supervising outside research suppliers, including interviewing, selection and training
  </li>
  <li>
   Evaluating the customer research reports and supporting information providing interpretation of study results and methodologies
  </li>
  <li>
   Monitoring the related staff performance and the quality of the studies, to ensure quality, cycle time and budgetary control of entire patients&rsquo; satisfaction research process
  </li>
  <li>
   Identifying the quality improvement methodology and concepts to be followed, in coordination with management directions
  </li>
  <li>
   Coordinating the quality system all over the facility
  </li>
  <li>
   Facilitating and providing ongoing support to the quality teams
  </li>
  <li>
   Assisting the Manager in arranging the logistics for the team meetings i.e. agenda items, scheduling of meeting, linkages to background research
  </li>
  <li>
   Advising the Manager regarding team development needs and provides team development activities as required
  </li>
  <li>
   Assisting teams to identify meaningful indicators and benchmarks for effective performance monitoring
  </li>
  <li>
   Advising the Manager and making recommendations to focus the team on evidence based problem solving and decision making
  </li>
  <li>
   Apprising the Manager of the current situation regarding the quality inititaives
  </li>
  <li>
   Assisting Manager in the development of the reports and documentations
  </li>
  <li>
   Ensuring a strong liaison between the teams and the facility staff
  </li>
  <li>
   Analyzing different data to facilitate the process of decision making for the top management in the facility
  </li>
  <li>
   Acting as resource to the staff providing relevant training, mentoring, assessment and development plans
  </li>
  <li>
   Ensuring that the work of the department/section is effectively coordinated with other departments/sections and on time Implementing training and educational programs Delivering training/educational programs related to safety topics such as fire drills
  </li>
  <li>
   Assisting with the coordination of the emergency preparedness program, ensuring that staff are competent with equipment and procedures
  </li>
  <li>
   Acting as a resource for staff members in the area of safety
  </li>
  <li>
   Working in close coordination with the HazMat committee in collecting and disseminating safety information related to hazardous materials, personal protective devices and safe work practices
  </li>
  <li>
   Collaborating with other departments to identify and reduce safety risks for staff, patients and visitors
  </li>
  <li>
   Participating in safety improvement projects Investigating accidents, incidents and injuries Investigating accidents, incidents and near misses to determine root causes, trends and adequacy of precautions and training
  </li>
  <li>
   Recommending revision of current training programs, development of new training programs and process redesign or new equipment in order to lessen accidents, incidents and injuries
  </li>
  <li>
   Performing other applicable tasks and duties as assigned
  </li>
  <li>
   Participating in environment care audits and assisting departments with completion of the recommended corrective actions
  </li>
  <li>
   Performing random audits to identify opportunities for improvement, distributing reports and completing follow-up to ensure corrective actions are taken
  </li>
  <li>
   Coordinating emergency preparedness
  </li>
  <li>
   Identifying areas for emergency response plan improvement
  </li>
  <li>
   Assisting in maintenance and revision of emergency response plans and procedures
  </li>
  <li>
   Investigating and through follow up, assisting all departments with corrective actions for emergencies/disasters
  </li>
  <li>
   Coordinating scheduling of drills for all codes for emergency/disaster
  </li>
  <li>
   Carrying out drills as planned and identifying corrective action
  </li>
  <li>
   Assisting departments to develop department specific action plans
  </li>
  <li>
   Managing quality documentation Developing, controlling and delivering all related documents and quality processes including policies, protocols, guidelines and quality plans
  </li>
  <li>
   Ensuring appropriate coordination and liaising with multidisciplinary teams in the development and review of documents and quality processes
  </li>
  <li>
   Maintaining a register of controlled documents for the quality data Contributing to team effort Participating in all team efforts as required
  </li>
  <li>
   Collaborating with other members of the team to carry out work smoothly
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Qualification : Bachelors Degree in any medical related field
 <br/>
 <br/>
 Required: 4-6 years of relevant experience
 <br/>
 <br/>
 Desired: Experience in a large healthcare facility
</div>


Specialist - Quality (SEHA Fertility Center)

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