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cargo office agent

United Service Companies

<div>Job Title: Cargo Office Agent (Union)
Location: [IAH &ndash; George Bush Intercontinental Airport] 
Department: Cargo / Operations 
Status: Union Position 
Reports To: Cargo Manager / Supervisor
Who We Are
U.S. Aviation Services is a leading provider of ground support and facility cleaning services for some of the nation&rsquo;s busiest airports. As part of the United Service Companies family, we bring decades of experience, innovation, and dedication to the aviation industry. From terminal cleaning and baggage handling to cabin services and more, our expert teams work behind the scenes to keep the travel experience running smoothly and safely for millions of passengers each year.
With operations at major hubs across the country, U.S. Aviation Services combines a national footprint with a local team spirit&mdash;built on safety, service, and respect. Our mission is to create cleaner, safer environments while supporting the essential workers who make air travel possible every day.
Why Work for U.S. Aviation Services?
At U.S. Aviation Services, you&rsquo;ll find more than just a job&mdash;you&rsquo;ll find a career with purpose. We offer a welcoming, team-focused culture where your hard work is recognized, and opportunities for advancement are always within reach. Whether you're new to the workforce or looking for a change, we provide the training, support, and flexibility you need to succeed.
We&rsquo;re proud to support our employees with:
✔ Flexible Schedules &ndash; Full-time and part-time shifts available to fit your lifestyle
✔ Weekly Pay &ndash; Get paid on time, every week
✔ Paid Training &ndash; No experience? No problem&mdash;we&rsquo;ll teach you everything you need to know
✔ Opportunities for Growth &ndash; Many of our supervisors and managers started on the front lines
Position Summary
The Cargo Office Agent is responsible for performing administrative, clerical, and operational support functions within the cargo office. This position ensures the accurate processing of cargo documentation, coordination with warehouse and airline partners, and compliance with company policies, airline requirements, and regulatory standards.
Essential Duties and Responsibilities<ul><li>
Prepare, review, and process cargo documentation including airway bills, manifests, delivery orders, and billing paperwork</li><li>
Enter and maintain cargo shipment data in company and airline computer systems with a high level of accuracy</li><li>
Coordinate inbound and outbound cargo activities with warehouse staff, drivers, airline representatives, and customers</li><li>
Respond to customer, airline, and internal inquiries regarding cargo status, delays, discrepancies, and releases</li><li>
Verify cargo details such as weight, piece count, special handling requirements, and customs status</li><li>
Ensure compliance with TSA, FAA, airline, and company regulations and procedures</li><li>
Assist in resolving documentation errors, shortages, damage reports, and other operational issues</li><li>
Maintain organized records and files in accordance with retention and audit requirements</li><li>
Perform clerical tasks such as answering phones, emails, scanning documents, and preparing daily reports</li><li>
Support supervisors and managers with administrative and operational needs as required</li><li>
Perform other duties as assigned within the scope of the position and union agreement</li></ul>
Qualifications<ul><li>
High school diploma or GED required</li><li>
Prior cargo, airline, logistics, or office experience preferred</li><li>
Basic computer proficiency (email, data entry, and office systems)</li><li>
Ability to accurately handle paperwork in a fast‑paced environment</li><li>
Strong attention to detail and organizational skills</li><li>
Good communication and customer service skills</li><li>
Ability to work flexible shifts, including nights, weekends, and holidays as required by operations</li><li>
Ability to obtain AOA badge, CBP clearance, and USPS mail certification</li></ul>
Physical Requirements<ul><li>
Ability to sit or stand for extended periods</li><li>
Ability to perform repetitive office tasks such as typing and file handling</li><li>
Occasional walking between office and warehouse areas</li></ul>
Work Environment<ul><li>
Office environment located within an active airport cargo operation</li><li>
Exposure to a fast‑paced, time‑sensitive operational setting</li></ul> 
United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it&rsquo;s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together. 
Consistent with the Americans with Disabilities Act (ADA), all state &amp; federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team 813-425-1985</div>

Cargo Office Agent

Darbs Trucking LLC

Overview We are seeking a dedicated and skilled Truck Driver to join our team. The ideal candidate will have experience in various types of truck driving, including route driving, and will be responsible for transporting goods safely and efficiently. This role requires a strong commitment to safety and adherence to all traffic regulations while delivering exceptional service to our clients.Duties<ul><li>Operate different types of trucks, including roll-off trucks, Under 26 feet (SPRINTER, CARGO VAN, BOX TRUCKS).</li><li>Safely load and unload cargo, ensuring proper handling of materials.</li><li>Plan and follow efficient routes for timely deliveries.</li><li>Conduct pre-trip and post-trip inspections of the vehicle to ensure safety and compliance with regulations.</li><li>Maintain accurate documentation as required.</li><li>Communicate effectively with dispatchers, clients, and team members regarding delivery schedules and any issues that may arise during transport.</li><li>Adhere to all safety protocols and regulations while on the road.</li></ul>Requirements<ul><li>Valid driver's license (NON-CDL) is required.</li><li>Proven experience in truck driving with a strong understanding of route driving principles.</li><li>Familiarity with operating various types of trucks such as roll-off trucks, Under 26 feet (SPRINTER, CARGO VAN, BOX TRUCKS).</li><li>Ability to lift loads and perform physical tasks associated with loading and unloading cargo.</li><li>Strong communication skills and ability to work independently as well as part of a team.</li><li>Commitment to safety practices and procedures while driving on public roads.</li></ul>Job Type: ContractPay: $0.70 - $3.00 per mileBenefits:<ul><li>Employee assistance program</li><li>Employee discount</li></ul>Work Location: On the road

Owner/Operator Driver

Unifi

Responsibilities
 
<ul>
<li>Loads, unloads, services, guides, and directs customer aircraft.</li>
<li>Safeguards customers' baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction.</li>
<li>Lifts, loads/unloads, sorts and transfers passenger baggage, airmail, freight and company material in and out of aircraft bins, belt loader or baggage carts in a safe manner.</li>
<li>Operate pushback equipment and maintains visual contact with Wing Walkers to ensure the pushback equipment is free of any danger.</li>
<li>Receives and records Customer baggage, airfreight, mail and company materials as required.</li>
<li>Picks up, delivers, and transports cargo and baggage to and from aircraft and prepares records in connection with these responsibilities.</li>
<li>Operates and/or drives motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers.</li>
<li>Completes paperwork and forms connected with work assignments pertaining to procedures and enter into Company's information system as required.</li>
<li>Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.</li>
</ul>
Qualifications
 
<ul>
<li>Must be a local (in-state) resident.</li>
<li>Valid In-State Driver's License.</li>
<li>Ability to pass a pre-employment drug screen.</li>
<li>Ability to pass up to a 10-year background check.</li>
<li>Must be at least 18 years of age.</li>
<li>Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.</li>
<li>Must complete ramp and SIDA training to obtain airport authority identification security.</li>
<li>Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.</li>
<li>Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.</li>
<li>Must be able to work in cramped or high places.</li>
<li>Must be able to carry heavy items up and down jet way stairs.</li>
<li>High School diploma or GED.</li>
</ul>
Preferred Qualifications
 
<ul>
<li>Experience: One+ year of relevant experience.</li>
</ul>
Knowledge, Skills & Abilities
 
<ul>
<li>Able to communicate information and instructions verbally and/or via radio equipment.</li>
<li>Able to communicate effectively in a professional manner.</li>
</ul>
Benefits
 
<ul>
<li>Flight Benefits - exclusive travel privileges for yourself and your family</li>
<li>Competitive pay with daily access to earned wages</li>
<li>Paid holidays and Paid time off</li>
<li>Comprehensive Medical, Dental, and Vision Insurance</li>
<li>401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days for full-time employees</li>
<li>Exclusive Discounts and Additional Wellness programs</li>
</ul>

Airport Ramp Supervisor (F9) - IAH

<div>Title:
UABOS Turkey: Firefighter/Driver (Contingency)
Belong, Connect, Grow, with KBR!
Program Summary
KBR supports the operational needs of U.S. armed forces at Mor&oacute;n Air Base in Spain and several bases in Turkey. Our services ensure smooth operations, allowing Air Force and government personnel to focus on their missions. We provide program management, civil engineering, morale, welfare, and recreation support, among other essential services. Awarded by the Air Force Installation Contracting Center, our contract spans a five-year base period with three one-year options, reflecting our commitment to excellence and operational support.
Job Summary
To serve as a Firefighter assigned to drive and operate firefighting vehicles of significant complexity engaged in airfield, structural firefighting, crash-rescue, and Hazardous Materials (HAZMAT) Operations and assist in reducing and/or eliminating potential fire hazards and reacting to the presence or potential releases of hazardous materials as a first responder to protect persons, property, or the environment.
Roles and Responsibilities
<ul><li>Safely operate fire department apparatus driving in both emergency &amp; non-emergency response conditions</li><li>
Performs hazard and risk assessment techniques in completing initial incident analysis. Drives and operates firefighting vehicles, such as pumpers, Quint ladder trucks, Mobile Water Supply (MWS) and Airport Rescue Fire Fighting (ARFF) vehicles</li><li>
 Performs crash-rescue and structural firefighting duties for a variety of facilities and where hazardous conditions are such that the expectancy for fire is high and potential for becoming destructive is great</li><li>
Performs rescue of personnel and a variety of first aid measures to alleviate further injury and prepare the victim(s) for transport to a medical facility</li><li>
Maintains firefighting equipment and fire station facilities.</li><li>
Responds to fire alarms and combats fire requiring the full range of firefighting tasks involving structures, equipment, and other facilities</li><li>
Performs operational checks/maintenance on fire department apparatus and equipment to ensure operational readiness</li><li>
Responds to on-site accidents/emergencies to provide Emergency Medical Responder (EMR) care and non-invasive emergency procedures</li><li>
Perform work at airfields handling aircraft) e.g., fighters, bombers, cargo, passenger) carrying large volumes of fuel, conventional and sometimes nuclear weapons, or highly flammable or explosive cargo; or handling a large number of air move, or a moderate number involving pilot training, or other air moves with high crash or fire potential</li><li>
Perform pre-fire planning by physically going through structures to become familiar with the layout, fire hazard, and location of fixed fire protection systems</li><li>
Complies with health, safety, and environmental rules and procedures and performs work in a manner that enhances the safety of the work environment</li><li>
Employee is required participate in a mandatory physical fitness program</li><li>
Employee is required to use all safety equipment and clothing provided by management</li><li>
This position requires the employee to wear a uniform and/or protective clothing weighing up to 50 lbs</li><li>
This position requires the employee to work under adverse environmental conditions and falls under the respiratory protection program and hearing conservation program</li><li>
Position requires the ability to discern colors, contrast, and depth</li><li>
May be required to work in the Fire Alarm Communications Center (FACC) &amp; be certified as a relief dispatcher</li><li>
Knowledge of hazardous materials emergency response procedures, equipment, and identification</li><li>
Knowledge to drive and operate firefighting vehicles of significant complexity; of the principles of hydraulics as they pertain to water flow, water pressure, water levels, line (friction) losses, etc.; and of basic and specialized airfield and structural firefighting equipment (fire alarm system operation, fire extinguishing equipment operation, etc.) techniques, and procedures</li><li>
Knowledge of basic building design, construction, and occupancy; and of the latest changes in aircraft cockpit design, ordnance placement, and cabin layouts to include the operation of hatch or canopy release mechanisms, ejection seat mechanisms, and/or oxygen supply systems</li><li>
 Knowledge of emergency first aid techniques; and of safety requirements as outlined in applicable safety standards, regulations, and/or technical orders</li><li>
Skill in operating communications equipment</li><li>
Ability to maintain good working relations; to communicate orally and in writing</li><li>
The work is performed in various settings, such as office buildings, warehouses, industrial buildings, or construction sites. In some areas, the employee may be required to wear protective clothing, such as masks, goggles, gloves, or shields. The work may involve moderate risks requiring the exercise of safety precautions when working around fuel transfer operations, construction sites, hospitals airfields, etc.</li><li>
Heavy physical effort is required in the frequent handling of objects such as support equipment weighing 50 lbs or more; may be required to lift/carry personnel such as an adult male (weighing 200 lbs) in emergency situations. Duties require full use of both arms, both legs and fingers to bend, turn, pull, crawl, kneel, and climb for such tasks as use of aerial ladders, firefighting equipment controls, arranging/connecting hoses, rappelling, operation of fire truck and all types of rescue operations, etc. Performs work under extremely adverse conditions, including working in conditions immediately dangerous to life and health which generates temperature extremes and dirty environments</li></ul>
Basic Qualifications
<ul><li>Required to pass a Physical Agility Obstacle course of various Firefighting skills</li><li>
High School Diploma</li><li>
Have a current driver&rsquo;s license</li><li>
Meet position certifications IAW DOD 6055.06-M</li><li>
Have the following DOD, Pro-Board or ISAC certifications:<ul><li>
Munitions Fire Fighting course</li><li>
Emergency Medical Responder (EMR)</li><li>
Cardiopulmonary Resuscitation (CPR)</li><li>
Apparatus Driver Operator &ndash; Aerial</li><li>
Apparatus Driver Operator &ndash; Mobile Water Supply</li><li>
Apparatus Driver Operator &ndash; Pumper</li><li>
Apparatus Driver Operator &ndash; Aircraft Rescue &amp; Firefighting</li><li>
Hazardous Materials (HAZMAT) Operations</li><li>
Airport Firefighter</li><li>
Firefighter II</li></ul></li><li>
3+ years firefighting experience in an organized fire protection function that provides fire suppression services. At least two of the 3 years shall have been in an organization that provides aircraft crash, fire and rescue services.</li><li>
Have a working knowledge of fire suppression, rescue and emergency incident techniques, operation of fire equipment, water distribution and supply requirements.</li><li>
Have a working knowledge of the characteristics of aircraft fuel propellants, oxidizers and weapons.</li></ul>
Preferred Qualifications<ul><li>
Telecommunicator I/II</li></ul></div>

UABOS Turkey: Firefighter/Driver (Contingency)

Loomis

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
 
Job Description
 As a Vault Teller, you work with your team to maintain inventory in our cash vaults for our Loomis customers.
 Responsibilities
 <ul>
<li>Check identifying numbers or seals on bags of deposits and/or change shipments against the receipts accompanying each bag, or against the provided manifests</li>
<li>Count items, record amounts and serial numbers, sign and date receipts and manifests</li>
<li>Load/unload wagons or flatbed carts with bags/boxes of coin</li>
<li>Sort individual cargo items by route</li>
<li>Communicate verbally with co-workers and with customers via telephone</li>
</ul>
Requirements
 <ul>
<li>Ability to load/unload bags/boxes of currency, checks, and coin weighing an average of 50 lbs. per item several times during a 6 to 10 hour shift, 5 to 6 days a week</li>
<li>Ability to push wagons, carts, buggies, dollies loaded with cargo weighing up to several hundred pounds</li>
<li>Unrestricted ability to repetitiously bend, stoop, squat, stand, walk, climb, twist, turn, and reach out</li>
<li>Ability to perform repetitious lifting of items weighing an average of 50 lbs. each from floor</li>
<li>Ability to walk continuously between bins, vaults, booths, and counters</li>
<li>Ability to stand on concrete floor approximately 80 percent of shift</li>
<li>Ability to sign and record numbers by hand and to make entries on records and prepare reports.</li>
<li>Ability to count, add, subtract and balance columns of numbers</li>
<li>A valid firearms permit or ability to pass applicable firearms requirements may be required</li>
</ul>
Working Conditions
 Work in a room within a vault with little or no exposure to outside light
 <ul>
<li>Full-time schedule can potentially consist of an average of 40 to 50 hours/week, with a minimum of 5 days during a 6-day period</li>
</ul>
Benefits
 Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
 <ul>
<li>Vacation and Sick Time (PTO) as well as Paid Holidays</li>
<li>Health & Dental Insurance</li>
<li>Vision Insurance</li>
<li>401(k) Plan</li>
<li>Basic Life Insurance Plan</li>
<li>Voluntary Life Insurance Plan</li>
<li>Flexible Spending and Health Savings Account</li>
<li>Dependent Care Account</li>
</ul>
Industry leading Training and Development
 
Essential Functions/Job Qualifications
 <ul>
<li>Ability to maintain a stooped or squatting position for several minutes to perform the sorting function.</li>
<li>Ability to walk continuously between bins, vaults, booths, counters.</li>
<li>Ability to stand on concrete floor approximately 80 percent of shift.</li>
<li>Ability to read and speak the English language sufficiently to converse with co-workers and customers, and to read receipts, manifests and reports.</li>
<li>Ability to sign and record numbers by hand and to make entries on records and prepare reports.</li>
<li>Ability to count, add, subtract and balance columns of numbers.</li>
<li>Ability to meet State requirements for handgun license/permit or Security Officer Commission.</li>
<li>As part of the qualification process for the Vault Custodian position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the below areas.*</li>
<li>Lift: 25lbs vertical lift from 10 inches to 66 inches from the floor (1X)</li>
<li>Lift-Carry: 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X), 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X) and 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X)</li>
<li>Push-Pull: Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X)</li>
<li>Repetitive Coupling: Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X each)</li>
</ul>
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Armed Vault Teller - PM Shift

Xanterra Travel Collection

<div>
 
 Overview
 
 
 
 
 Awarded World&rsquo;s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world&rsquo;s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
 
 
 
 
 Our Mission
 
 : We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 
 
 
 Our Vision
 
 : Enriching people&rsquo;s perspective through inspired travel
 
 
 
 Our Values
 
 :
 
 W
 
 elcoming,
 
 I
 
 nnovative,
 
 N
 
 ow,
 
 D
 
 iscipline,
 
 S
 
 erve,
 
 T
 
 eamwork,
 
 A
 
 uthentic,
 
 R
 
 esponsible
 
 
 See what our team members have to say about this great opportunity!
 
 
 <ul>
 <li>
 "I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they&rsquo;ll remember for life!"
 </li>
 <li>
 "I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"
 </li>
 <li>
 "The support and understanding from upper management not just in our professional life, but personal life is amazing!"
 
 
 </li>
 </ul>
 
 Full-time positions available to work remotely as long as you live in one of these states:
 
 
 
 
 AR, AZ, CO, FL, LA, MN, TX, and WI.
 
 
 
 Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.
 </li>
 <li>
 Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.
 </li>
 <li>
 Manifesting: Assist with basic manifesting functions as assigned by the Documents &amp; Manifests lead.
 </li>
 <li>
 Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.
 </li>
 <li>
 Guest Support: Assist with overflow service calls during peak times in the Call Center as required.
 </li>
 <li>
 Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.
 </li>
 <li>
 Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.
 </li>
 <li>
 Other Duties as assigned by management.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Ability to work collaboratively across departments and adapt to changing priorities.
 </li>
 <li>
 Strong organizational skills and ability to manage multiple tasks simultaneously.
 </li>
 <li>
 Self-starter with excellent task management skills
 </li>
 <li>
 Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).
 </li>
 <li>
 Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.
 </li>
 <li>
 Cruise or tour operations / reservations experience preferred.
 </li>
 <li>
 Preferred experience managing processes with timelines.
 </li>
 <li>
 Proficiency with Reservations and Operations systems (Seaware Core preferred)
 </li>
 <li>
 This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.
 
 
 </li>
 </ul>
 
 BENEFITS:
 
 For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental &amp; Vision; HSA &amp; FSA; Life &amp; Disability; Accident, Hospital &amp; Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts &amp; Travel Deals.
 
 
 
 EEO:
 
 Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
 
 
 
 Work Environment:
 
 Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</div>

Operations Agent

Xanterra

Overview (Text Only): 
Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
 
Our Mission: We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 Our Vision: Enriching people’s perspective through inspired travel
 Our Values: Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible
 
See what our team members have to say about this great opportunity!
 <ul>
<li>"I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they’ll remember for life!"</li>
<li>"I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"</li>
<li>"The support and understanding from upper management not just in our professional life, but personal life is amazing!"</li>
</ul>
Full-time positions available to work remotely as long as you live in one of these states:
 AR, AZ, CO, FL, LA, MN, TX, and WI.
 
Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
 
Responsibilities (Text Only): 
<ul>
<li>Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.</li>
<li>Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.</li>
<li>Manifesting: Assist with basic manifesting functions as assigned by the Documents & Manifests lead.</li>
<li>Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.</li>
<li>Guest Support: Assist with overflow service calls during peak times in the Call Center as required.</li>
<li>Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.</li>
<li>Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.</li>
<li>Other Duties as assigned by management.</li>
</ul>
Qualifications (Text Only): 
<ul>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to work collaboratively across departments and adapt to changing priorities.</li>
<li>Strong organizational skills and ability to manage multiple tasks simultaneously.</li>
<li>Self-starter with excellent task management skills</li>
<li>Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).</li>
<li>Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.</li>
<li>Cruise or tour operations / reservations experience preferred.</li>
<li>Preferred experience managing processes with timelines.</li>
<li>Proficiency with Reservations and Operations systems (Seaware Core preferred)</li>
<li>This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.</li>
</ul>
BENEFITS: For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
 
EEO: Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
 
Work Environment: Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Explore 279+ Cargo office agent in Houston this April. Find roles across top companies and apply now to boost your career.

279 cargo office agent jobs In Houston

Cargo Office Agent

Owner/Operator Driver

Airport Ramp Supervisor (F9) - IAH

UABOS Turkey: Firefighter/Driver (Contingency)

Armed Vault Teller - PM Shift

Operations Agent

Operations Agent