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case management specialist remote flexible non bilingual

Pair Team

<div><h2 class="jobSectionHeader">About Pair Team</h2> 


At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. 


Our Values
<ul>
<li>Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.</li>
<li>Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.</li>
<li>Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.</li>
<li>Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.</li>
<li>Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.</li>
</ul><h3 class="jobSectionHeader">In the News</h3>
<ul><li>Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most</li>
<li>TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team</li>
<li>Axios: Pair Team collects $9M for Medicaid-based care</li>
</ul>
<h2 class="jobSectionHeader"> 
About the Opportunity</h2>

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.

We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. 

This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home 

<h3 class="jobSectionHeader">
What You'll Do</h3>
<ul><li>Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals</li>
<li>Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system</li>
<li>Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members</li>
<li>Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan</li>
<li>Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks</li>
<li>Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions</li>
<li>Consistently meet monthly encounter metrics to ensure compliance with health plan regulations</li>
<li>Identify and break down barriers ensuring individuals' continuation with the program</li>
<li>Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups</li>
<li>Coordinate physical care management appointments through collaboration with external and internal providers</li>
<li>Utilize external and internal online platforms to collaborate with team members and carry out daily tasks</li></ul> 

<h3 class="jobSectionHeader">
What You'll Need</h3>
<ul><li>1+ years of general work experience (Case Management preferred)</li>
<li>You are physically located in California
<ul><li>Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations</li>
<li>Virtual Ops requires a quiet, HIPAA compliant and internet connected space</li>
</ul></li><li>Strong understanding of cultural fluency</li>
<li>High degree of empathy</li>
<li>Ability to work collaboratively in a multidisciplinary team</li>
<li>An eye for optimization</li>
<li>Organizational skills</li>
<li>Ability to remain patient when faced with adversity</li>
<li>Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing</li>
<li>A valid driver's license and auto liability insurance</li>
</ul><h3 class="jobSectionHeader">Preferred Qualifications:</h3>
<ul><li>Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder</li>
<li>2+ years of case management experience</li>
<li>Experience with motivational interviewing</li>
<li>Knowledge of medical terminology</li>
<li>Zest for problem solving, seeking answers, and thinking outside the box</li>
<li>Detail-oriented and organized self-starter who is a rockstar multitasker</li>
<li>Reliable and comfortable in an ever-changing environment</li></ul> 

<h3 class="jobSectionHeader">
Because We Value You</h3>
<ul><li>Salary: $25/hr</li>
<li>Comprehensive health, vision &amp; dental insurance</li>
<li>401k</li>
<li>Monthly $100 work from home expense stipend for your WFH days</li>
<li>Gas reimbursements for your on-site engagement days</li>
Flexible vacation policy <li>- take the time you need to recharge!</li>
<li>We provide all of the equipment needed for the role</li>
<li>Opportunity for rapid career progression with plenty of room for personal growth!</li></ul><div> 
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires. 
 
Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!</div></div>

Case Management Specialist (Remote Flexible, Non-Bilingual)

WelbeHealth

<div>WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants' lives.

The People Senior Specialist (Assignment: Employee Relations) leads complex employee relations (ER) work including high-risk investigations, performance management, and involuntary terminations. This role serves as a trusted consultant to leadership, People Advisors, Legal, and Compliance teams, providing expert guidance on policy interpretation, workplace conduct, and risk mitigation. The People Senior Specialist is accountable for supporting fair and consistent corrective action and termination processes, partnering on leave and accommodation-related ER cases, and building ER capability through training and resources.

This role is different because the People Senior Specialist at WelbeHealth:
<ul>
<li>Leads high-risk investigations, advises on sensitive employment decisions, and partners directly with People leadership, Legal, and Compliance teams to navigate complex workplace matters, unlike traditional HR roles focusing on case management</li>
<li>Drives proactive ER strategy, not just reactive case work &ndash; analyzing trends, strengthening policies and leader capability, and helping design scalable ER practices that improve workplace culture, mitigate risk, and support WelbeHealth's mission</li>
</ul>
We care about our team members. That's why we offer:
<ul>
<li>Medical insurance coverage (Medical, Dental, Vision)</li>
<li>Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days</li>
<li>401K savings + match</li>
<li>Comprehensive compensation package including base pay and bonus</li>
<li>And additional benefits!</li>
</ul>
On the day-to-day, you will:
<ul>
<li>Lead thorough and confidential ER investigations, including allegations of harassment, discrimination, retaliation, workplace misconduct, and policy violations</li>
<li>Conduct interviews, gather and analyze evidence, and produce clear documentation and recommendations, partnering with Legal and People leadership on high-sensitivity or high-risk matters</li>
<li>Serve as a subject matter expert in performance management, partnering with leaders and People Advisors to improve performance outcomes through coaching, clear expectations, timely feedback, and appropriate support plans</li>
<li>Provide consultation and support for high-risk terminations, including those related to leaves of absence, accommodations, protected activity, investigations, and other sensitive circumstances, as well as support standard involuntary terminations by ensuring consistency, documentation sufficiency, and alignment to policies and best practices</li>
<li>Partner closely with Leave of Absence and Accommodations teams to support ER matters that intersect with leaves, restrictions, or workplace accommodations</li>
<li>Support development and delivery of ER-related training for People Advisors and leaders, including performance documentation, corrective actions, investigations, conflict resolution, and respectful workplace expectations</li>
<li>Use ER case management dashboards and reporting to identify key trends, themes, and emerging risk areas across ER activity, presenting insights to internal stakeholders</li>
</ul>
Job Requirements Include:
<ul>
<li>Bachelor's degree, commitment to obtain a bachelor's degree within three (3) years, or equivalent experience is required</li>
<li>Minimum of five (5) years of professional experience in ER</li>
<li>Demonstrated expertise in both design and execution in ER</li>
<li>Demonstrated ability to lead initiatives inclusive of successful change management</li>
<li>Excellent interpersonal and collaboration skills across stakeholders and contexts</li>
<li>Excellent communication and presentation skills, both written and verbal, with strong skills in Word and PowerPoint</li>
<li>Experience leading multi-disciplined project or process improvement teams</li>
<li>Able to lean into data-driven organization, leveraging reports and data to inform and execute on projects</li>
</ul>
We are seeking a People Senior Specialist with deep experience in ER who is passionate about creating fair, consistent, and compliant workplace practices within a mission-driven healthcare organization. If you are excited about leading complex ER work, partnering with leaders to navigate challenging people matters, and strengthening organizational practices that support both our team members and the vulnerable seniors we serve, we encourage you to apply.<div>
COVID-19 Vaccination Policy

At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. 


Our Commitment to Diversity, Equity and Inclusion

At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. 


Beware of Scams

Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to fraud.report@welbehealth.com</div></div>

Senior Employee Relations Specialist

Coalition for Responsible Community Development

<div>Description: 
Under the direction of the Program Manager and Director of Economic Development, the Business Loan Specialist serves as a trusted financial advisor to entrepreneurs and small business owners by identifying capital needs, developing funding strategies, and facilitating access to financing that supports business growth, sustainability, and job creation. The role focuses on proactive engagement with the small business community, relationship development, business advising, and successfully guiding clients from initial consultation through loan funding. The Business Loan Specialist is expected to cultivate and manage a robust pipeline of businesses while consistently achieving measurable capital infusion outcomes exceeding $1 million annually through traditional, alternative, and government-backed financing programs. This builds on the existing expectation that the role provides loan packaging, business consulting, and financing guidance to small businesses.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES
Business Development &amp; Client Engagement<ul><li>
Proactively identify, recruit, and engage small business owners through outreach, networking, workshops, referrals, and strategic partnerships.</li><li>
Build and maintain a strong pipeline of entrepreneurs seeking access to capital and business growth resources.</li><li>
Develop trusted relationships with business owners through ongoing consultation and follow-up, resulting in long-term client engagement.</li><li>
Conduct comprehensive business needs assessments to identify financing opportunities and recommend appropriate capital solutions.</li><li>
Represent the BusinessSource Center at community events, lender forums, resource fairs, and business networking events to expand visibility and increase client engagement.</li></ul>
Capital Access &amp; Loan Facilitation<ul><li>
Serve as the primary advisor to business owners throughout the entire lending lifecycle from initial assessment and financial readiness through funding, closing, and post-loan technical assistance.</li><li>
Identify and structure financing solutions utilizing conventional bank financing, SBA loan programs, CDFIs, credit unions, microloans, alternative lenders, and public financing resources based on each business's growth objectives.</li><li>
Prepare complete lender-ready loan packages, including financial analysis, cash flow projections, debt service calculations, business narratives, and supporting documentation.</li><li>
Analyze financial statements, tax returns, credit reports, business plans, and operational performance to evaluate funding readiness and recommend appropriate financing strategies.</li><li>
Develop and maintain strong relationships with borrowers, lenders, financial institutions, and funding partners to ensure efficient processing, timely funding, and successful loan closings.</li><li>
Facilitate a minimum of $1 million annually in business capital infusion while maintaining high- quality client service, compliance, and measurable economic outcomes.</li><li>
Leverage capital access as a strategy to support business expansion, sustainability, job creation, and job retention. The Business Loan Specialist is expected to directly contribute to the BusinessSource Center's annual performance goals by generating financing opportunities that result in business growth and independently achieving at least 50% of the Center's annual job creation and retention targets.</li><li>
Monitor funded businesses through post-closing technical assistance to help clients successfully deploy capital, strengthen operations, retain existing jobs, and create new employment opportunities.</li></ul>
Relationship Management<ul><li>
Establish and strengthen strategic relationships with banks, SBA lenders, CDFIs, credit unions, economic development partners, and alternative financing organizations.</li><li>
Serve as the primary point of contact throughout the funding process while providing exceptional client service.</li><li>
Identify opportunities for repeat financing, expansion capital, equipment financing, working capital, and commercial real estate lending.</li></ul>
Business Consulting, Training &amp; Education<ul><li>
Provide one-on-one business consulting and facilitate workshops focused on financial management, business planning, capital readiness, cash flow management, credit improvement, and sustainable business growth.</li><li>
Develop customized action plans that strengthen business operations, improve financial readiness, and position entrepreneurs for successful financing opportunities.</li><li>
Educate business owners on available funding resources, lending products, financing strategies, and lender expectations to increase access to capital.</li><li>
Design and deliver educational workshops that empower entrepreneurs with the knowledge and tools needed to make informed financial decisions, build lender confidence, and support long- term business success.</li><li>
Collaborate with community partners, financial institutions, and resource organizations to expand educational opportunities and connect businesses to technical assistance, capital resources, and economic development programs.</li></ul>
Requirements:

 QUALIFICATIONS<ul><li>
Bachelor&rsquo;s degree in Business Administration, Finance, Accounting, Economics, or a related field, or an equivalent combination of education and professional experience.</li><li>
Minimum of five (5) years of experience in commercial lending, SBA lending, CDFI lending, business banking, loan underwriting, business finance, or alternative financing.</li><li>
Demonstrated success facilitating business financing transactions with measurable outcomes, including capital infusion and business growth.</li><li>
Strong knowledge of business planning, financial analysis, cash flow projections, credit analysis, loan underwriting, and business financing programs.</li><li>
Experience advising and supporting small businesses through various stages of growth while building trusted relationships with entrepreneurs, lenders, and community partners.</li><li>
Knowledge of conventional financing, SBA loan programs, CDFIs, microloans, lines of credit, commercial real estate financing, equipment financing, and alternative capital resources.</li><li>
Proven ability to manage multiple financing opportunities, prioritize competing deadlines, and work independently while maintaining exceptional attention to detail.</li><li>
Excellent written, verbal, presentation, and interpersonal communication skills with a strong commitment to customer service and client success.</li><li>
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint), CRM platforms, and cloud-based applications.</li><li>
Experience working within economic development, entrepreneurship, or small business assistance programs is highly desirable.</li><li>
Bilingual (English/Spanish) preferred.</li><li>
Valid California Driver's License, reliable transportation, and willingness to travel throughout the BusinessSource service area and work occasional evenings or weekends as needed.</li><li>
This is not a work from home position. This role reports to the office 5 days a week.</li></ul>
BENEFITS
CRCD is in the top 10% for excellent benefits for non-profits with an array of benefits available including:<ul><li>
14 Paid Holidays</li><li>
On-Demand training memberships to bolster professional development</li><li>
Dental/Vision/ 85% employer-paid &amp; 45% dependent paid Medical Insurance</li><li>
401k eligibility from day one &amp; up to 3% matching after one year</li><li>
529 Educational Savings Plan from Principle</li><li>
Flexible Spending Account (FSA)</li><li>
Short &amp; Long Term Disability</li><li>
Accident &amp; Hospital Indemnity</li><li>
Whole life insurance with cash benefits</li><li>
Identity Theft Protection and Legal Services</li><li>
Discount pet insurance through ASPCA</li><li>
Generous work/life balance</li></ul>
JOB TYPE: Full-time
SALARY RANGE: $75,000-$88,000
All candidates are subject to a criminal history check and meet CRCD&rsquo;s criteria regarding criminal history and must pass background check conducted by LA County. CRCD is an Equal Opportunity Employer is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the EEO/ADA Coordinator. EEO /ADA Coordinator contact: Stacey Cabling (213) 743-6193.</div>

Business Loan Specialist

Optum

<div>Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. 
The Clinical Wellbeing Specialist role is a part of a clinical team focused on behavioral health and emotional wellbeing navigation and support. The team is responsible for care and case management, which includes authorizations and coordination and assurance of appropriate levels of care to members, along with in the moment solution focused consultations and crisis support. 
The Clinical Wellbeing Specialist provides one-to-one engagement support with members using clinical expertise to conduct a thorough telephonic assessment of risk to self or others, clinical screening for substance abuse and medical co-morbidities for members. Solution Focused Consultation, Motivational Interviewing, and Short-Term problem resolution are the clinical modalities used to develop an individualized action plan, guiding members to appropriate benefits and resources provided by employer, community and other cross-carrier vendors. The role will provide case management services through review and evaluation of inpatient and outpatient behavioral health treatments for medical necessity, emergency status, and quality of care. The team is empowered to achieve the best possible outcome for the consumer by understanding where the consumer is at with their needs and ensuring the member receives the right care at the right time. The role includes telephonic, digital chat, and/or digital messaging for member interaction. Clinical specialists also coordinate and facilitate the response to high-risk situations through consultation with licensed staff. Work volume comes from both an inbound and outbound queue, both on demand and self-managed. 
Clinical Wellbeing Specialists are trained on the foundations of coaching and expected to fulfill their job duties by applying this skillset as a means of experience design. Clinical Wellbeing Specialists are expected to support goal articulation and activate the appropriate benefit or resource available to each unique member. This includes various clinical resources both within the team, as well as through broad partnerships in the organization.<div></div><div> 
If you are located in California, you will have the flexibility to work from home XX days and the office xx days a week in this hybrid role* as you take on some tough challenges.</div> 
Primary Responsibilities:<ul><li>
Engage individually with members to clinically and holistically assess the reason for call and presenting needs including issues impacting the individual's personal wellbeing, emotional and physical health, and personal safety</li><li>
Genuine passion for improving a member's behavioral health experience, supporting adults, youth, and families</li><li>
&quot;Provides services for adults, youth and families via inbound and outbound phone queues, inbound chats, and additional communications&quot;</li><li>
Anticipates member needs and proactively identifies solutions</li><li>
Conduct thorough assessment of risk of harm to self, or others; assist with safety planning and coordinating services with emergency personnel and hospital staff through consultation with other licensed staff in order to access appropriate level of care and ongoing support</li><li>
Coordinate follow-up care and services to individuals and organizations, as appropriate</li><li>
Develop next steps and identify meaningful goals and resources utilizing Solution Focused Consultation model</li><li>
Provide appropriate type of service based on member's presentation, clinical history and needs and accurately differentiate between EWS and BH services</li><li>
Formulate short term problem resolution plan of action and provide Full Benefit Exploration reviewing the appropriate tools and resources to support the plan, offer and refer clients to additional benefits, and authorize additional services including behavioral health, and/or contracted</li><li>
EWS and behavioral health network providers</li><li>
Formulate accurate description of member's clinical presentation in their individual clinical records and maintaining appropriate records, case notes, forms and reports as well as database entries</li><li>
Provide training in coaching skills foundations and successfully employs techniques in engagements with a focus on member goal articulation and achievement</li><li>
Fosters a service-oriented environment and participates in human centered experience development</li><li>
Identifies solutions to non-standard requests and problems</li><li>
Solves moderately complex problems and/or conducts moderately complex analyses</li><li>
Works with minimal guidance; seeks guidance on only the most complex tasks</li><li>
Translates concepts in practice</li><li>
Provides explanations and information to others on difficult issues</li><li>
Coaches, provides feedback and guides others, acting as a resource for others with less experience</li><li>
Participate in staff meetings, case consultations, and training opportunities</li><li>
Consult as required with other licensed staff and supervisors</li></ul> 
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:<ul><li>
Licensed Mental Health Clinician with a Master's degree in psychology, social work, counseling or marriage, or family counseling, or related mental health discipline</li><li>
Active, unrestricted independent clinical license in the state of California</li><li>
Ability to work any of our 8.5-hour shift schedules during our normal business hours of Monday-Friday 6:45am - 7:15pm CST. It may be necessary, given the business need, to work occasional overtime</li><li>
Designated workspace and access to secure high-speed internet via cable/DSL in home</li><li>
Permanent residence in the state of California</li></ul> 
Preferred Qualifications:<ul><li>
2+ years of child and family experience</li><li>
Experience supporting members in an inbound call center</li><li>
Proven solid written, verbal and interpersonal skills. Able to use various computer applications and move through computer screens while talking with members</li><li>
Proven ability to build rapport, assess and address risk, and develop goals with members in a telephonic and/or online</li><li>
Proven ability to work with a culturally and geographically diverse population</li><li>
Proven ability to address a variety of problems and issues as presented by members</li><li>
Proven ability to work flexibly and creatively with other professional team members</li></ul><ul><li> 
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.</li></ul> 
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29 - $52 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. 
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.</div>

Mental Health Clinical Wellbeing Specialist - Remote in California

The People Concern

Role: Peer Case Manager
 Program: 1501-County E6 SPA 4
 Department: Outreach
 Location: E6 DTLA Office - 1625 W. Olympic Blvd., Suite 603, Los Angeles, CA 90015
 Status: Full-Time/Non-Exempt (Hourly)/Non-Management
 Schedule: Monday-Friday, 8:00am-4:30pm
 Setting: 100% Onsite
 Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan
 Openings: 1
 
Summary: 
With the support and in partnership with the E6 team, the E6 Peer Case Manager will support the E6 team successfully engage with people currently living on the streets, for the purpose of getting them matched to permanent, affordable housing. Peer Case Managers will walk the streets of Metro LA (Service Area 4) in teams to identify, engage and assist in housing homeless residents. These teams are part of a new large-scale street-based engagement effort in the Metro Los Angeles Area (Service Area 4). This is a LA County approved strategy to combat homelessness. The goal of E6 is to create a countywide network of multidisciplinary, integrated street-based teams to identify, engage, and connect, or re-connect homeless individuals to interim and/or permanent housing and supportive services.
 
Essential Duties and Responsibilities: 
<ul>
<li>Conducting outreach to people experiencing homelessness living in Metro LA (Service Area 4)</li>
<li>Assessing the housing needs of people living on the street</li>
<li>Assisting clients in the process of getting affordable housing</li>
<li>Advocating on behalf of client’s needs</li>
<li>Document and account for time spent on client contacts and activities in client record in accordance with agency and funder standards</li>
<li>Attending team meetings and program-wide meetings daily</li>
<li>Providing support to nurses and social workers on the team with their client needs</li>
<li>Accompanying clients to appointments</li>
<li>Providing resource and referral information to clients</li>
<li>Maintain appropriate boundaries at all times</li>
</ul>
Qualifications
 <ul>
<li>Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record preferred</li>
<li>An eagerness to provide top-notch quality services to individuals experiencing homelessness.</li>
<li>Lived experience with homelessness, incarceration, or substance use.</li>
<li>An understanding of and familiarity with homeless services and affordable housing in LA county</li>
<li>Experience in the fields of social work, public health or other types of outreach</li>
<li>Training in harm reduction, “housing first” principles and street-based outreach preferred</li>
</ul>
Preferred Qualifications
 <ul>
<li>High School diploma or GED</li>
<li>Peer Counselor Training</li>
</ul>
Work Environment: 
<ul>
<li>Field (may need to travel) and indoor office environment.</li>
<li>Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.</li>
<li>On occasion walk or drive to different local sites</li>
<li>Will necessitate working in busy and loud environments</li>
<li>Will be exposed to elements like cold, heat, dust, noise and odor</li>
<li>May need to bend, stoop, twist and sit throughout the day</li>
</ul>
EXPECTED BEHAVIORS OF ALL STAFF
 1. Act as a role model
 2. Demonstrate a sense of responsibility
 3. Continuously learn and improve
 4. Acknowledge your own areas of improvement
 5. Hear and provide honest, specific and direct feedback
 6. Create an environment where everyone is welcomed valued and respected
 7. Collaborate
 
Equal Opportunity Employer
 The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
 About the People Concern
 The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
 
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
 
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
 Benefits & Perks
 <ul>
<li>Medical Insurance</li>
<li>Vision Insurance</li>
<li>Dental Insurance</li>
<li>Retirement Planning (403b) & Matching</li>
<li>Paid Holidays</li>
<li>Paid Vacation Days</li>
<li>Paid Sick Days</li>
<li>Employee Assistance Plans (EAP)</li>
<li>TELUS Health</li>
<li>Flexible Spending Account (FSA)</li>
<li>Basic Life / Accidental Death & Dismemberment (AD&D)</li>
<li>Voluntary Short- and Long-Term Disability</li>
<li>Voluntary Pet Insurance</li>
<li>Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More</li>
<li>The People Concern University & Certificates</li>
</ul>

Peer Case Manager - E6 DTLA Office

Christopher W. Chu, M.D., Inc.

FLSA Classification: Non-ExemptJob Type: Part-time and Full-time availableLocation: On-site ONLY, Los Angeles, CA, 90012Ready to kickstart your journey in the healthcare field? Our cardiology clinic, nestled in the heart of Downtown Los Angeles, is seeking enthusiastic individuals to join our team as Medical Assistants (MA Certification NOT required) for both front office and back office duties. This position is perfect for current undergraduate students, recent graduates, and individuals hungry for hands-on clinical experience and opportunities to learn more about the medical profession.At our clinic, you&rsquo;ll be immersed in a dynamic environment, working closely with a diverse and underserved population to deliver top-tier care. By gaining direct knowledge of what the practice of medicine entails, you will gain a competitive advantage in enhancing your resume for future healthcare career paths.The ideal candidate will have experience working as part of a patient care team in a private clinic setting, boasting excellent customer service and communication skills, with the ability to work independently in a highly dynamic environment while maintaining a high degree of professionalism and patient-friendly demeanor. We are looking for bilingual candidates (Spanish/Chinese/Korean preferred), especially those with knowledge of medical terminology.Under the direct supervision of the cardiologist and alongside a team of dedicated medical assistants and imaging technicians, you will tackle everyday clinical and administrative tasks, which includes but not limited to vital patients, perform EKGs, prepare patients for procedures, and coordinate care plans.Duties and Responsibilities<ul><li>Greet patients with care and measure patients&rsquo; vital signs</li><li>Perform EKGs and prepare patients for other diagnostic cardiac procedures</li><li>Thoroughly conduct patient intakes prior to their physician examination</li><li>Input patients&rsquo; health information into a HIPAA-secured EMR system</li><li>Coordinate patient scheduling for their next exam or procedure</li><li>Maintain inventory of all medical supplies and refill all necessary supplies daily</li><li>Verify patient&rsquo;s health insurances and submit authorizations prior to their physician visit</li><li>Answer and triage a variety of incoming calls and faxes during clinic business hours</li><li>Understand and explain treatment procedures, medications, and the physician&rsquo;s instructions to the patient.</li><li>Scan and process a variety of documents and medical records encountered in a clinic setting</li><li>Coordinate outside hospital procedures with the physician and the patient</li><li>Coordinate the plan of care for nursing home patients that are followed by the physician</li><li>Routinely clean waiting rooms and exam rooms after each patient</li><li>Perform other medical assistant and clerical duties as assigned</li></ul>Preferred Qualifications<ul><li>Associate&rsquo;s or Bachelor&rsquo;s Degree</li><li>1 year experience as a medical assistant; combined education/experience will be taken into consideration as a substitute for minimum experience.</li><li>Bilingual: Advanced proficiency in either Spanish/Chinese/Korean (Preferred)</li><li>PART-TIME: Able to work 3 full days at a minimum (Monday to Friday)</li><li>FULL-TIME: Able to work 5 full days at a minimum (Monday to Friday)</li><li>Able to work on Saturdays (Highly preferred)</li></ul>Benefits<ul><li>Flexible hours</li><li>Health benefits and paid holidays for full-time employees</li><li>Opportunities for growth</li><li>Access to hands-on clinical experience with direct supervision from the cardiologist</li></ul>Our practice is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status. Our mission is to provide our patients with the best quality care. The ability of our healthcare providers to provide this level of service depends on the work of every single individual in our practice. Candidates who wish to work with us in our fast-paced, innovative and team-oriented environment are welcome to apply.Pay: $18.50 - $22.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Free parking</li><li>On-the-job training</li><li>Paid sick time</li></ul>Work Location: In person

Medical Assistant - Front/Back Office

University of Southern California

<div>Job ID REQ20178332 Category Nursing</div>
 <div>Clinical Research Regulatory Specialist - Operations
The University of Southern California (USC), founded in 1880, is one of the world&rsquo;s leading private research universities and the largest private employer in the City of Los Angeles. As a member of the Trojan Family, you will join a vibrant community of faculty, staff, students, and researchers dedicated to advancing knowledge, innovation, and excellence in education, research, and patient care.
Position Summary:
Reporting to the Assistant Director of Clinical Research Operations, the Regulatory Affairs Specialist is responsible for overseeing and managing the regulatory aspects of clinical research studies conducted through the Clinical Trials Office. This role independently manages complex, multi-phase clinical research protocols from study start-up through closeout, ensuring compliance with all applicable federal, state, local, sponsor, and institutional regulations governing human subjects research.
The Regulatory Affairs Specialist serves as the primary regulatory resource for non-cancer clinical trials and is responsible for coordinating, preparing, and maintaining regulatory documentation for industry-sponsored, federally funded, and investigator-initiated studies. The incumbent will lead regulatory-related study meetings, maintain investigator site files, ensure the timely collection and maintenance of essential documents, and support study teams in meeting all regulatory requirements throughout the lifecycle of a clinical trial.
This position plays a key role in developing and implementing processes that promote regulatory compliance, data integrity, and adherence to Good Clinical Practice (GCP), institutional standard operating procedures (SOPs), and University policies.
Key Responsibilities:
<ul><li>Manage all regulatory activities for assigned clinical research studies from study initiation through closeout.
</li><li>Prepare, submit, and track regulatory submissions, including Initial Applications, Amendments, Continuing Reviews, and Reportable Events to the Institutional Review Board (IRB), Food and Drug Administration (FDA), sponsors, and other regulatory agencies as required.
</li><li>Ensure timely reporting of regulatory submissions, adverse events, protocol deviations, and other reportable events in accordance with applicable regulations and study requirements.
</li><li>Maintain accurate and audit-ready investigator site files and essential regulatory documentation.
</li><li>Collaborate with Principal Investigators, study coordinators, sponsors, and research staff to ensure ongoing regulatory compliance.
</li><li>Serve as a liaison with regulatory and compliance entities, including the IRB, FDA, sponsor representatives, monitors, and external agencies.
</li><li>Participate in and lead study-related regulatory meetings, providing guidance on regulatory requirements and compliance considerations.
</li><li>Maintain accurate study information within the Clinical Trial Management System (OnCore) and electronic regulatory system (Florence).
</li><li>Develop and implement workflows and best practices that enhance regulatory oversight, documentation quality, and study compliance.
</li><li>Support audit and inspection readiness activities and assist with responses to regulatory findings, when necessary.
</li><li>Ensure adherence to Good Clinical Practice (GCP), institutional policies, sponsor requirements, and all applicable regulatory standards.
</li></ul>Required Qualifications:
<ul><li>Demonstrated experience preparing and submitting IRB applications, including Initial Reviews, Amendments, Continuing Reviews, and Reportable Events.
</li><li>Strong knowledge of clinical research regulatory processes and documentation requirements.
</li><li>Excellent interpersonal skills with the ability to build and maintain effective working relationships across the Health System.
</li><li>Exceptional organizational skills with meticulous attention to detail.
</li><li>Ability to effectively manage multiple priorities, adapt to changing demands, and meet critical deadlines in a fast-paced environment.
</li><li>Strong analytical and problem-solving skills, with the ability to identify issues, develop solutions, and implement corrective actions independently.
</li><li>Proven ability to exercise sound judgment, discretion, and independent decision-making.
</li><li>Excellent written and verbal communication skills.
</li><li>Ability to research, evaluate, interpret, and synthesize complex information and prepare clear, concise reports and correspondence.
</li><li>Strong customer service orientation and commitment to responsive stakeholder support.
</li><li>High level of professionalism, integrity, and discretion in handling confidential information.
</li><li>Ability to work independently while contributing effectively as part of a collaborative team.
</li><li>Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) and virtual meeting platforms such as Zoom.
</li><li>Demonstrated ability to establish and maintain accurate files, records, and regulatory documentation.
</li><li>Experience working effectively with individuals from diverse cultural, educational, and professional backgrounds.
</li></ul>Minimum Qualifications:
<ul><li>High school diploma or equivalent combined with sufficient experience and demonstrated competencies required to successfully perform the duties of the position.
</li><li>Bachelor&rsquo;s degree preferred.
</li><li>Minimum of 3-5 years of clinical research regulatory experience as a Regulatory Affairs Coordinator (RAC) or Assistant Regulatory Affairs Coordinator, or an equivalent combination of education and experience.
</li></ul>Preferred Qualifications:
<ul><li>Working knowledge of federal, state, local, and institutional regulations governing clinical research and human subject protections.
</li><li>Experience supporting a variety of clinical trial types, including industry-sponsored, federally funded, cooperative group, and investigator-initiated studies.
</li><li>Research certification such as ACRP, SoCRA, CCRP, or equivalent.
</li><li>Current CITI Human Subjects Research certification.
</li><li>Demonstrated expertise in clinical research regulatory compliance, including Phase I-IV drug studies and medical device trials.
</li><li>Comprehensive understanding of IRB processes, FDA regulations, and regulatory requirements throughout the clinical trial lifecycle.
</li><li>Experience with Clinical Trial Management Systems (OnCore) and electronic regulatory systems (Florence) preferred.
</li></ul>Follows established USC and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan.
This position is remote. Work hours and remote days may be subject to change depending on business needs.
The annual range for this position is $75,968.95 - $ 101,364.43. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations 
 
Minimum Education: Bachelor's degree Addtional Education Requirements Combined experience/education as substitute for minimum education Minimum Experience: 2 years Addtional Experience Requirements Combined experience/education as substitute for minimum work experience Minimum Skills: Experience in clinical research compliance, regulatory research and/or operations in the academic or private sector. Experience with submissions to the Institutional Review Board and/or the Federal Drug Administration for Investigational Drugs and Devices (IND/IDE). Knowledgeable of Informational Conference on Harmonization-Good Clinical Practice (ICHGCP), Department of Health and Human Services (DHHS), Office of Human Research Protections (OHRP) and FDA regulations and procedures. Ability to evaluate the risks and benefits of different solutions, and proven problem-solving and decision-making skills to uncover causes of problems. Exemplary organization skills and attention to detail. Proven ability to interpret, analyze, and apply pertinent policies, procedures, regulations, and requirements. Deft interpersonal and diplomatic skills for communicating tactfully with all levels of staff and varied individuals and groups. Demonstrated experience developing communication plans, instructional materials and related content. Experience with office management communication software/tools (e.g., Google suite, Slack, Skype). Preferred Education: Bachelor's degree Preferred Experience: 3 years in clinical research compliance, regulatory research and/or operations in the academic or private sector Preferred Skills: Extensive experience in compliance oversight, coordination, monitoring, and/or auditing of clinical research studies and trials. Advanced knowledge of regulations governing human research.
<div>Job ID REQ20178332 Posted Date 07/30/2026</div></div>

Clinical Research Regulatory Specialist

Explore 163+ Case management specialist remote flexible non bilingual in Los Angeles this August. Find roles across top companies and apply now to boost your career.