coordinator, technology training programs

scrum master

assistant project manager Jobs in New York

assistant project manager

coordinator, technology training programs Jobs in New York

agile coach - product transformation Jobs in New York

agile coach - product transformation

ai adoption specialist

certified agile coaches mta metropolitan transportation authority

VTEK LLC

<p><b>Needs to have experience with MTA (MTA metropolitan transportation authority), New Jersey Transit or Amtrak. So find people who worked with amtrak or new jersey transit.</b></p><p>We are looking to hire <b>SIX (6) experienced and dynamic Enterprise Agile Coaches</b> to join our Agile Center of Excellence (CoE). As we lead the MTA-IT organization through its Agile Product Transformation, these critical consulting roles will require a blend of technical expertise, coaching and change management skills, and deep knowledge of Agile principles and practices. The role involves hands-on coaching, mentoring, and guiding product teams, product leaders, and stakeholders in their Agile adoption journey. This role will be expected to coach with a strong emphasis on adopting Agile methodologies, fostering collaboration, and driving continuous improvement and alignment with organizational goals. Reporting to the Deputy CTO and/or the Director of the Center of Excellence, this role is pivotal in driving Agile practices while ensuring alignment with the broader transformation strategy at MTA IT.</p><p>Experience:<br/>Minimum 5 years of software development experience.<br/>At least 8 years in Agile coaching roles.<br/>Proven experience coaching for Agile product transformations in large, complex environments.</p><p><b>Certifications: </b><br/><b>Certified Agile Coach (ICP-ACC, ICP-ATF), Certified Scrum Professional (CSP), SAFe Program Consultant (SPC), or equivalent credentials. </b></p><p>Technical Proficiency:<br/>Comprehensive expertise in Agile frameworks such as Scrum, Kanban, SAFe, and LeSS.<br/>Strong systems thinking and ability to navigate complex organizational structures.<br/>Deep understanding of technical practices, including CI/CD pipelines, automated testing, and DevSecOps.</p><p>Soft Skills:<br/>Exceptional communication, facilitation, and conflict-resolution skills. Proven ability to inspire and motivate teams.</p><p>Agile Expertise:<br/>Comprehensive understanding of various Agile frameworks (Scrum, Kanban, SAFe, LeSS) and their practical applications.<br/>Deep and wide experience driving Agile adoption and transitioning teams or organizations from traditional methodologies to Agile.</p><p>Preferred Experience:<br/>Knowledge of Lean Portfolio Management and product-centric practices.<br/>Understanding of organizational behavior and change management principles.<br/>Proven track record of fostering continuous learning and improvement within teams.</p><p>Job Type: Contract</p><p>Pay: $60.00 - $70.00 per hour</p><p>Work Location: In person</p>

Certified Agile Coaches - (MTA metropolitan transportation authority)

Metropolitan Transportation Authority

<div><p><b>Description</b>
</p><div><div><p>JOB TITLE:</p><p><br>
Advanced Software Engineer</p></div><div><p><br>
SALARY RANGE:</p><p><br>
$140,828 - $166,223</p></div><div><p><br>
DEPT/DIV:<br>
</p><p>Information Technology</p></div><div><p><br>
SUPERVISOR:<br>
</p><p>Senior Director &ndash; Product Development &ndash; NonRail Agencies</p></div><div><p><br>
LOCATION:</p><p><br>
2 Broadway, New York, NY 10004</p></div><div><p><br>
HOURS OF WORK:<br>
</p><p>9:00 am - 5:30 pm (7.5 hours/day) or as required</p></div></div><p></p><p><br>
This position is eligible for teleworking. New hires are eligible to apply 30 days after their effective date of hire.</p><p></p><p><br>
About Us</p><p></p><p><br>
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation&rsquo;s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.</p><p></p><p><br>
The MTA transportation network has a very large system and infrastructure for financial, business, automated train, transportation, power, and physical security. MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units. Services are provided on a 7/24/365 basis in support of the MTA organization and its ridership.</p><p></p><p><br>
MTA IT&rsquo;s Product Development group is empowered, multi-functional teams focused on the end-to-end management of development products from strategy to delivery. Using innovative processes and tools, the teams are responsible for developing and maintaining highly effective, secure, and innovative transportation, operational, and back-end information systems to support MTA goals and priorities.</p><p><br>
</p><p>Summary</p><p></p><p><br>
Leads requirements management, software engineering, system testing, and acceptance testing activities across all stages and iterations for complex software development and integration initiatives. Assists with the organization's selection, adaptation, and adoption of new models, methods, and tools. Collaborates across parties involved in product, systems, or service design. May own high-value services and/or products.</p><p></p><p><b>
Critical Skills:</b></p><ul><li>
Professional experience designing and maintaining large-scale, mission-critical enterprise systems.</li><li>
Proven track record of working concurrently in Java and C# / .NET environments</li><li>
Experience leading projects that involve refactoring legacy codebases, migrating monolithic applications to microservices, or cloud-native transitions.</li><li>
Experience defining design patterns, coding standards, and system interfaces</li></ul><p></p><p><br>
Responsibilities</p><br>
<p></p><ul><li>
Leads requirements management, software engineering, system testing, and acceptance testing activities across all stages and iterations for complex software development and integration initiatives. Assists with the organization's selection, adaptation, and adoption of new models, methods, and tools. Collaborates across parties involved in product, systems, or service design.
</li><li>May own high-value services and/or products. Leads the definition, documentation, and successful completion of large projects within business objectives and resource constraints, ensuring adherence to agreed enterprise architectures, and the application of effective change- release-, risk, and quality-management processes.
</li><li>Drafts and maintains software support processes and documentation. Prioritizes and diagnoses incidents, investigates and resolves complex issues, leads root cause analysis, and proposes corrective actions. Conducts application licensing, security, backup, and disaster recovery verification initiatives.</li><li>
Develops system and acceptance testing criteria related to functional and non-functional requirements, user stories, features, business processes, and business rules. Designs, specifies, and executes test cases and scenarios.</li><li>
Plans and leads user experience design activities for large programs and products, providing expert advice to ensure that usability, accessibility, and visual design requirements are satisfied.
</li><li>Develops, maintains, and applies tools and documentation to track, log, and maintain accurate and complete system information. Audits complex software systems for adherence to configuration standards.</li><li>
Plans, organizes, conducts, and oversees assigned quality and safety assurance assessments involving complex systems and cross-functional teams. Provides expert advice on assurance activities.</li><li>
Manages the operational relationships with suppliers to ensure potential disputes or conflicts are raised and resolved. Contributes technical elements of RFP/RFIs and negotiates contract terms and SLAs. Manages suppliers to meet key performance indicators.</li><li>
Continuously develops and maintains personal knowledge of software engineering practices, emerging trends, and technologies.
</li><li>Provides technical advice to project teams and mentors less experienced staff to foster talent development.</li><li>
Performs other duties and tasks
</li><li>May need to work outside of normal work hours, supporting operations on a 24/7 basis</li><li>
Travel may be required to other MTA locations or other external sites</li><li>
Observing the work performed by the contractor;</li><li>
Reviewing invoices and approving them if the work meets contractual standards;</li><li>
Addressing performance issues with the contractor when possible; and</li><li>
Escalating issues to other parties as needed.</li></ul><p>
Required Qualifications</p><ul><li>
Education: Bachelor&rsquo;s Degree and a minimum of 8 years of relevant experience. An equivalent combination of education and experience may be considered in lieu of a degree.
</li><li>Must possess a minimum at least one of the following professional certifications in subject domain including but not limited to: Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Certified Software Development Professional (CSDP), Certified Secure Software Lifecycle Professional (CSSLP), Amazon Certified: AWS Certified Developer, Microsoft Certified: Azure Developer, Certified Software Test Professional (CSTP)</li></ul><p>
Technical Skills</p><ul><li>
Hands-on programming experience in a business setting</li><li>
Proficiency in at least one software engineering methodology, including but not limited to: Waterfall, Agile, Scrum, DevOps, Extreme Programming (XP), Kanban, Lean, Rapid Application Development (RAD)</li><li>
Experience applying a structured validation and testing method, including but not limited to: Unit Testing, Integration Testing, System Testing, Acceptance Testing, Regression Testing</li><li>
Collaboration skills to ensure design specifications are seamlessly implemented by the development team</li><li>
Familiarity with version control</li><li>
Demonstrated ability to work independently and navigate organizational ambiguity</li><li>
Effective written and verbal communication skills</li></ul><p>
Preferred Technical Skills</p><ul><li>
A software engineering industry certification, examples: Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Certified Software Development Professional (CSDP), Certified Secure Software Lifecycle Professional (CSSLP), Amazon Certified: AWS Certified Developer, Microsoft Certified: Azure Developer, Certified Software Test Professional (CSTP)</li><li>
Programming experience with the following language(s): Job Specific (e.g., Ruby, Python, Java, C++, COBOL, etc.)</li><li>
Familiarity with the following vendor-specific platforms: Job Specific (e.g., Azure, Windows Server platforms, RESTful APIs, or Linux)</li></ul><p>
Behavioral Requirements Skills:</p><ul><li>
Collaboration skills to ensure design specifications are seamlessly implemented by the development team.</li><li>
Demonstrate ability to work independently and navigate organizational ambiguity.</li><li>
Strong interpersonal, verbal, and written communication skills.</li><li>
Communicates Effectively</li><li>
Advanced in technical Skills, tech-savvy, values diversity.&quot;</li><li>
Adept customer focus, cultivates Innovation</li></ul><p>
Competencies Requirements:</p><div><div><p><br>
Core Competency</p><p><br>
Proficiency Level</p><p><br>
Competency Definition</p></div><div><p><br>
Cultivates Innovation<br>
</p><p>Adept</p><p><br>
Creating new and better ways for the organization to be successful</p></div><div><p><br>
Customer Focus</p><p><br>
Adept</p><p><br>
Building strong customer relationships and delivering customer-centric solutions</p></div><div><p><br>
Communicates Effectively<br>
</p><p>Expert</p><p><br>
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</p></div><div><p><br>
Tech Savvy</p><p><br>
Advanced</p><div><p><br>
Anticipating and adopting innovations in business-building digital
</p><p>and technology applications</p></div></div><div><p><br>
Technical Skills</p><p><br>
Advanced</p><p><br>
Specialized knowledge and expertise on tools, programs, domains, platforms, and products used for specific tasks</p></div><div><p><br>
Values Diversity</p><p><br>
Advanced</p><p><br>
Recognizing the value that different perspectives and cultures bring to an organization</p></div></div><p></p><p><br>
Other Information</p><p>
Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).</p><p>
Equal Employment Opportunity</p><p>
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.</p><p>
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</p></div>

Advanced Software Engineer - Java, .Net

<div><div><div><div><b>Job ID:</b> 14594</div>
<div><b>Business Unit:</b> MTA Headquarters</div>
<div><b>Location:</b> New York, NY, United States</div>
</div><div><div><b>Regular/Temporary:</b> Regular</div>
<div><b>Department:</b> Workforce IT Products</div>
<div><b>Date Posted:</b> Mar 3, 2026</div>
</div></div><div><p><b>Description</b>
</p><div><div><div><b>JOB TITLE:</b></div><div><br>
Advanced Software Engineer</div></div><div><div><b><br>
SALARY RANGE:</b></div><div><br>
$140,828 - $166,223</div></div><div><div><b><br>
DEPT/DIV:<br>
</b></div><div>Information Technology</div></div><div><div><b><br>
SUPERVISOR:<br>
</b></div><div>Manager Product Development<br>
</div></div><br>
<div><div><b>LOCATION</b><b>:</b></div><div><br>
2 Broadway, New York, NY 10004</div></div><div><div><b><br>
HOURS OF WORK:<br>
</b></div><div>9:00 am - 5:30 pm (7.5 hours/day) or as required</div></div><br>
</div><div>
This position is eligible for teleworking. New hires are eligible to apply 30 days after their effective date of hire.</div><div></div><div><b><br>
About Us</b></div><div></div><div><br>
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation&rsquo;s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.</div><div></div><div><br>
The MTA transportation network has a very large system and infrastructure for financial, business, automated train, transportation, power, and physical security. MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units. Services are provided on a 7/24/365 basis in support of the MTA organization and its ridership.</div><div></div><div><br>
MTA IT&rsquo;s Product Development group is empowered, multi-functional teams focused on the end-to-end management of development products from strategy to delivery. Using innovative processes and tools, the teams are responsible for developing and maintaining highly effective, secure, and innovative transportation, operational and back-end information systems to support MTA goals and priorities.</div><div><br>
</div><div><b>Summary</b></div><div></div><p><br>
Leads requirements management, software engineering, system testing, and acceptance testing activities across all stages and iterations for complex software development and integration initiatives. Assists with the organization's selection, adaptation, and adoption of new models, methods, and tools. Collaborates across parties involved in product, systems, or service design. May own high-value services and/or products.</p><p></p><p><b>
Critical Skills:</b></p><ul><li>
In-depth knowledge of PeopleSoft HR and Payroll modules, with strong functional and technical expertise</li><li>
Functional expertise in key areas such as Position Management, Job Data, Payroll Processing, and Core HR</li><li>
Proficient with PeopleSoft tools, including Application Engine, SQR, People Code, Component Interface, and PS Query</li><li>
Proficiency in Jira for creating, tracking, and managing work items, and experience with ServiceNow</li><li>
Ability to translate business needs into user stories and technical tasks</li><li>
Prioritizing work with business stakeholders and refining requirements for delivery</li><li>
Excellent communication and facilitation skills to serve as a bridge between business stakeholders and the technical team</li><li>
Ability to drive ceremonies (Daily standups, Sprint Planning, retrospectives) and keep teams on track.</li></ul><div><b>
Responsibilities</b></div><br>
<div></div><ul><li>
Leads requirements management, software engineering, system testing, and acceptance testing activities across all stages and iterations for complex software development and integration initiatives. Assists with the organization's selection, adaptation, and adoption of new models, methods, and tools. Collaborates across parties involved in product, systems, or service design.
</li><li>May own high-value services and/or products. Leads the definition, documentation, and successful completion of large projects within business objectives and resource constraints, ensuring adherence to agreed enterprise architectures, and the application of effective change- release-, risk, and quality-management processes.
</li><li>Drafts and maintains software support processes and documentation. Prioritizes and diagnoses incidents, investigates and resolves complex issues, leads root cause analysis, and proposes corrective actions. Conducts application licensing, security, backup, and disaster recovery verification initiatives.</li><li>
Develops system and acceptance testing criteria related to functional and non-functional requirements, user stories, features, business processes, and business rules. Designs, specifies, and executes test cases and scenarios.</li><li>
Plans and leads user experience design activities for large programs and products, providing expert advice to ensure that usability, accessibility, and visual design requirements are satisfied.
</li><li>Develops, maintains, and applies tools and documentation to track, log, and maintain accurate and complete system information. Audits complex software systems for adherence to configuration standards.</li><li>
Plans, organizes, conducts, and oversees assigned quality and safety assurance assessments involving complex systems and cross-functional teams. Provides expert advice on assurance activities.</li><li>
Manages the operational relationships with suppliers to ensure potential disputes or conflicts are raised and resolved. Contributes technical elements of RFP/RFIs and negotiates contract terms and SLAs. Manages suppliers to meet key performance indicators.</li><li>
Continuously develops and maintains personal knowledge of software engineering practices, emerging trends, and technologies.
</li><li>Provides technical advice to project teams and mentors less experienced staff to foster talent development.</li><li>
Performs other duties and tasks
</li><li>May need to work outside of normal work hours, supporting operations on a 24/7 basis</li><li>
Travel may be required to other MTA locations or other external sites</li><li>
Observing the work performed by the contractor;</li><li>
Reviewing invoices and approving them if the work meets contractual standards;</li><li>
Addressing performance issues with the contractor when possible; and</li><li>
Escalating issues to other parties as needed.</li></ul><p><b>
Required Qualifications</b></p><ul><li>
Education: Bachelor&rsquo;s Degree and minimum 8 years of relevant experience. An equivalent combination of education and experience may be considered in lieu of a degree.
</li><li>Must possess a minimum at least one of the following professional certifications in subject domain including but not limited to: Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Certified Software Development Professional (CSDP), Certified Secure Software Lifecycle Professional (CSSLP), Amazon Certified: AWS Certified Developer, Microsoft Certified: Azure Developer, Certified Software Test Professional (CSTP)</li></ul><p><b>
Technical Skills</b></p><ul><li>
Hands-on programming experience in a business setting</li><li>
Proficiency in at least one software engineering methodology, including but not limited to: Waterfall, Agile, Scrum, DevOps, Extreme Programming (XP), Kanban, Lean, Rapid Application Development (RAD)</li><li>
Experience applying a structured validation and testing method, including but not limited to: Unit Testing, Integration Testing, System Testing, Acceptance Testing, Regression Testing</li><li>
Collaboration skills to ensure design specifications are seamlessly implemented by the development team</li><li>
Familiarity with version control</li><li>
Demonstrated ability to work independently and navigate organizational ambiguity</li><li>
Effective written and verbal communication skills</li></ul><p><b>
Preferred Technical Skills</b></p><ul><li>
A software engineering industry certification, examples: Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Certified Software Development Professional (CSDP), Certified Secure Software Lifecycle Professional (CSSLP), Amazon Certified: AWS Certified Developer, Microsoft Certified: Azure Developer, Certified Software Test Professional (CSTP)</li><li>
Programming experience with the following language(s): Job Specific (e.g., Ruby, Python, Java, C++, COBOL, etc.)</li><li>
Familiarity with the following vendor-specific platforms: Job Specific (e.g., Azure, Windows Server platforms, RESTful APIs, or Linux)</li></ul><p><b>
Behavioral Requirements Skills:</b></p><ul><li>
Collaboration skills to ensure design specifications are seamlessly implemented by the development team.</li><li>
Demonstrate ability to work independently and navigate organizational ambiguity.</li><li>
Strong interpersonal, verbal, and written communication skills.</li><li>
Communicates Effectively</li><li>
Advanced in technical Skills, tech-savvy, values diversity.</li><li>
Adept customer focus, cultivates Innovation</li></ul><p><b>
Competencies Requirements:</b></p><div><div><div><p><b>
Core Competency</b></p><p><b><br>
Proficiency Level</b></p><p><b><br>
Competency Definition</b></p></div><div><p><br>
Cultivates Innovation<br>
</p><p>Adept</p><p><br>
Creating new and better ways for the organization to be successful</p></div><div><p><br>
Customer Focus</p><p><br>
Adept</p><p><br>
Building strong customer relationships and delivering customer-centric solutions</p></div><div><p><br>
Communicates Effectively<br>
</p><p>Expert</p><p><br>
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</p></div><div><p><br>
Tech Savvy</p><p><br>
Advanced</p><div><p><br>
Anticipating and adopting innovations in business-building digital
</p><p>and technology applications</p></div></div><div><p><br>
Technical Skills</p><p><br>
Advanced</p><p><br>
Specialized knowledge and expertise on tools, programs, domains, platforms, and products used for specific tasks</p></div><div><p><br>
Values Diversity</p><p><br>
Advanced</p><p><br>
Recognizing the value that different perspectives and cultures bring to an organization</p></div></div></div><p></p><p><b><br>
Other Information</b></p><p>
Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).</p><p><b>
Equal Employment Opportunity</b></p><p>
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.</p><p>
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</p></div></div><div></div>

Advanced Software Engineer - PeopleSoft

<div><p><b>Description</b>
</p><div><div><p>JOB TITLE:</p><p><br>
Advanced Software Engineer</p></div><div><p><br>
SALARY RANGE:</p><p><br>
$140,828 - $166,223</p></div><div><p><br>
DEPT/DIV:<br>
</p><p>Information Technology</p></div><div><p><br>
SUPERVISOR:<br>
</p><p>Director, Product Development &ndash;Customer Experience IT Products</p></div><div><p><br>
LOCATION:</p><p><br>
2 Broadway, New York, NY 10004</p></div><div><p><br>
HOURS OF WORK:<br>
</p><p>9:00 am - 5:30 pm (7.5 hours/day) or as required</p></div></div><p></p><p><br>
This position is eligible for teleworking. New hires are eligible to apply 30 days after their effective date of hire.</p><p></p><p><br>
About Us</p><p></p><p><br>
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation&rsquo;s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.</p><p></p><p><br>
Opening</p><p></p><p>
The MTA transportation network has a very large system and infrastructure for financial, business, automated train, transportation, power, and physical security. MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units. Services are provided on a 7/24/365 basis in support of the MTA organization and its ridership.</p><p></p><p><br>
MTA IT&rsquo;s Product Development group is empowered, multi-functional teams focused on the end-to-end management of development products from strategy to delivery. Using innovative processes and tools, the teams are responsible for developing and maintaining highly effective, secure, and innovative transportation, operational, and back-end information systems to support MTA goals and priorities.</p><p><br>
</p><p>Critical Skills:</p><p><br>
</p><ul><li>Proven experience delivering complex Salesforce implementations.</li><li>
Strong expertise in Apex, LWC, Visualforce, and declarative automation tools.</li><li>
Experience with DevOps tools (Git, CI/CD, Salesforce DX).</li><li>
Solid experience with Service Cloud, including case management, automation, and digital channels.</li><li>
Experience designing Salesforce components such as custom objects/fields, page layouts, workflows, approval processes, validation rules, custom tabs, reports, dashboards, Visualforce pages, and email templates.</li><li>
Understanding of Apex best practices and familiarity with web technologies such as HTML and JavaScript.</li><li>
Experience with Salesforce Marketing Cloud (SFMC).</li><li>
Salesforce Platform Developer I certification required; Platform Developer II preferred.</li></ul><p></p><p><br>
Summary</p><p></p><p><br>
Leads requirements management, software engineering, system testing, and acceptance testing activities across all stages and iterations for complex software development and integration initiatives. Assists with the organization's selection, adaptation, and adoption of new models, methods, and tools. Collaborates across parties involved in product, systems, or service design. May own high-value services and/or products.</p><p></p><p><br>
Responsibilities</p><br>
<p></p><ul><li>
Leads requirements management, software engineering, system testing, and acceptance testing activities across all stages and iterations for complex software development and integration initiatives. Assists with the organization's selection, adaptation, and adoption of new models, methods, and tools. Collaborates across parties involved in product, systems, or service design.
</li><li>May own high-value services and/or products. Leads the definition, documentation, and successful completion of large projects within business objectives and resource constraints, ensuring adherence to agreed enterprise architectures, and the application of effective change- release-, risk, and quality-management processes.
</li><li>Drafts and maintains software support processes and documentation. Prioritizes and diagnoses incidents, investigates and resolves complex issues, leads root cause analysis, and proposes corrective actions. Conducts application licensing, security, backup, and disaster recovery verification initiatives.</li><li>
Develops system and acceptance testing criteria related to functional and non-functional requirements, user stories, features, business processes, and business rules. Designs, specifies, and executes test cases and scenarios.</li><li>
Plans and leads user experience design activities for large programs and products, providing expert advice to ensure that usability, accessibility, and visual design requirements are satisfied.
</li><li>Develops, maintains, and applies tools and documentation to track, log, and maintain accurate and complete system information. Audits complex software systems for adherence to configuration standards.</li><li>
Plans, organizes, conducts, and oversees assigned quality and safety assurance assessments involving complex systems and cross-functional teams. Provides expert advice on assurance activities.</li><li>
Manages the operational relationships with suppliers to ensure potential disputes or conflicts are raised and resolved. Contributes technical elements of RFP/RFIs and negotiates contract terms and SLAs. Manages suppliers to meet key performance indicators.</li><li>
Continuously develops and maintains personal knowledge of software engineering practices, emerging trends, and technologies.
</li><li>Provides technical advice to project teams and mentors less experienced staff to foster talent development.</li><li>
Performs other duties and tasks
</li><li>May need to work outside of normal work hours, supporting operations on a 24/7 basis</li><li>
Travel may be required to other MTA locations or other external sites</li><li>
Observing the work performed by the contractor;</li><li>
Reviewing invoices and approving them if the work meets contractual standards;</li><li>
Addressing performance issues with the contractor when possible; and</li><li>
Escalating issues to other parties as needed.</li></ul><p>
Required Qualifications</p><ul><li>
Education: Bachelor&rsquo;s Degree and a minimum of 8 years of relevant experience. An equivalent combination of education and experience may be considered in lieu of a degree.</li><li>
Must possess a minimum at least one of the following professional certifications in subject domain including but not limited to: Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Certified Software Development Professional (CSDP), Certified Secure Software Lifecycle Professional (CSSLP), Amazon Certified: AWS Certified Developer, Microsoft Certified: Azure Developer, Certified Software Test Professional (CSTP)</li></ul><p>
Technical Skills</p><ul><li>
Hands-on programming experience in a business setting</li><li>
Proficiency in at least one software engineering methodology, including but not limited to: Waterfall, Agile, Scrum, DevOps, Extreme Programming (XP), Kanban, Lean, Rapid Application Development (RAD)</li><li>
Experience applying a structured validation and testing method, including but not limited to: Unit Testing, Integration Testing, System Testing, Acceptance Testing, Regression Testing</li><li>
Collaboration skills to ensure design specifications are seamlessly implemented by the development team</li><li>
Familiarity with version control</li><li>
Demonstrated ability to work independently and navigate organizational ambiguity</li><li>
Effective written and verbal communication skills</li></ul><p>
Preferred Technical Skills</p><ul><li>
A software engineering industry certification, examples: Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Certified Software Development Professional (CSDP), Certified Secure Software Lifecycle Professional (CSSLP), Amazon Certified: AWS Certified Developer, Microsoft Certified: Azure Developer, Certified Software Test Professional (CSTP)</li><li>
Programming experience with the following language(s): Job Specific (e.g., Ruby, Python, Java, C++, COBOL, etc.)</li><li>
Familiarity with the following vendor-specific platforms: Job Specific (e.g., Azure, Windows Server platforms, RESTful APIs, or Linux)</li></ul><p>
Behavioral Requirements Skills:</p><ul><li>
Collaboration skills to ensure design specifications are seamlessly implemented by the development team.</li><li>
Demonstrate ability to work independently and navigate organizational ambiguity.</li><li>
Strong interpersonal, verbal, and written communication skills.</li><li>
Communicates Effectively</li><li>
Advanced in technical Skills, tech-savvy, values diversity.&quot;</li><li>
Adept customer focus, cultivates Innovation</li></ul><p>
Competencies Requirements:</p><div><div><p><br>
Core Competency</p><p><br>
Proficiency Level</p><p><br>
Competency Definition</p></div><div><p><br>
Cultivates Innovation<br>
</p><p>Adept</p><p><br>
Creating new and better ways for the organization to be successful</p></div><div><p><br>
Customer Focus</p><p><br>
Adept</p><p><br>
Building strong customer relationships and delivering customer-centric solutions</p></div><div><p><br>
Communicates Effectively<br>
</p><p>Expert</p><p><br>
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</p></div><div><p><br>
Tech Savvy</p><p><br>
Advanced</p><div><p><br>
Anticipating and adopting innovations in business-building digital
</p><p>and technology applications</p></div></div><div><p><br>
Technical Skills</p><p><br>
Advanced</p><p><br>
Specialized knowledge and expertise on tools, programs, domains, platforms, and products used for specific tasks</p></div><div><p><br>
Values Diversity</p><p><br>
Advanced</p><p><br>
Recognizing the value that different perspectives and cultures bring to an organization</p></div></div><p></p><p><br>
Other Information</p><p>
Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).</p><p>
Equal Employment Opportunity</p><p>
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.</p><p>
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</p></div><p></p>

Advanced Software Engineer - Salesforce

<div><p><b>Description</b>
</p><div><div><p>JOB TITLE:</p><p><br>
Advanced Software Engineer</p></div><div><p><br>
SALARY RANGE:</p><p><br>
$140,828 - $166,223</p></div><div><p><br>
DEPT/DIV:<br>
</p><p>Information Technology</p></div><div><p><br>
SUPERVISOR:<br>
</p><p>Senior Director &ndash; Product Development &ndash; NonRail Agencies</p></div><div><p><br>
LOCATION:</p><p><br>
2 Broadway, New York, NY 10004</p></div><div><p><br>
HOURS OF WORK:<br>
</p><p>9:00 am - 5:30 pm (7.5 hours/day) or as required</p></div></div><p></p><p><br>
This position is eligible for teleworking. New hires are eligible to apply 30 days after their effective date of hire.</p><p></p><p><br>
About Us</p><p></p><p><br>
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation&rsquo;s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.</p><p></p><p><br>
The MTA transportation network has a very large system and infrastructure for financial, business, automated train, transportation, power, and physical security. MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units. Services are provided on a 7/24/365 basis in support of the MTA organization and its ridership.</p><p></p><p><br>
MTA IT&rsquo;s Product Development group is empowered, multi-functional teams focused on the end-to-end management of development products from strategy to delivery. Using innovative processes and tools, the teams are responsible for developing and maintaining highly effective, secure, and innovative transportation, operational and back-end information systems to support MTA goals and priorities.</p><p><br>
</p><p>Summary</p><p></p><p><br>
Leads requirements management, software engineering, system testing, and acceptance testing activities across all stages and iterations for complex software development and integration initiatives. Assists with the organization's selection, adaptation, and adoption of new models, methods, and tools. Collaborates across parties involved in product, systems, or service design. May own high-value services and/or products.</p><p></p><p><b>
Critical Skills:</b></p><ul><li>
Strong experience with Microsoft Dynamics 365</li><li>
Hands-on Power Apps (Canvas +Model-Driven)</li><li>
Custom plugin development experience</li><li>
CI/CD experience using Azure DevOps</li><li>
Web Technologies: HTML, CSS, JavaScript, ASP.NET</li></ul><p></p><p><br>
Responsibilities</p><br>
<p></p><ul><li>
Leads requirements management, software engineering, system testing, and acceptance testing activities across all stages and iterations for complex software development and integration initiatives. Assists with the organization's selection, adaptation, and adoption of new models, methods, and tools. Collaborates across parties involved in product, systems, or service design.
</li><li>May own high-value services and/or products. Leads the definition, documentation, and successful completion of large projects within business objectives and resource constraints, ensuring adherence to agreed enterprise architectures, and the application of effective change- release-, risk, and quality-management processes.
</li><li>Drafts and maintains software support processes and documentation. Prioritizes and diagnoses incidents, investigates and resolves complex issues, leads root cause analysis, and proposes corrective actions. Conducts application licensing, security, backup, and disaster recovery verification initiatives.</li><li>
Develops system and acceptance testing criteria related to functional and non-functional requirements, user stories, features, business processes, and business rules. Designs, specifies, and executes test cases and scenarios.</li><li>
Plans and leads user experience design activities for large programs and products, providing expert advice to ensure that usability, accessibility, and visual design requirements are satisfied.
</li><li>Develops, maintains, and applies tools and documentation to track, log, and maintain accurate and complete system information. Audits complex software systems for adherence to configuration standards.</li><li>
Plans, organizes, conducts, and oversees assigned quality and safety assurance assessments involving complex systems and cross-functional teams. Provides expert advice on assurance activities.</li><li>
Manages the operational relationships with suppliers to ensure potential disputes or conflicts are raised and resolved. Contributes technical elements of RFP/RFIs and negotiates contract terms and SLAs. Manages suppliers to meet key performance indicators.</li><li>
Continuously develops and maintains personal knowledge of software engineering practices, emerging trends, and technologies.
</li><li>Provides technical advice to project teams and mentors less experienced staff to foster talent development.</li><li>
Performs other duties and tasks
</li><li>May need to work outside of normal work hours, supporting operations on a 24/7 basis</li><li>
Travel may be required to other MTA locations or other external sites</li><li>
Observing the work performed by the contractor;</li><li>
Reviewing invoices and approving them if the work meets contractual standards;</li><li>
Addressing performance issues with the contractor when possible; and</li><li>
Escalating issues to other parties as needed.</li></ul><p>
Required Qualifications</p><ul><li>
Education: Bachelor&rsquo;s Degree and a minimum of 8 years of relevant experience. An equivalent combination of education and experience may be considered in lieu of a degree.
</li><li>Must possess a minimum at least one of the following professional certifications in subject domain including but not limited to: Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Certified Software Development Professional (CSDP), Certified Secure Software Lifecycle Professional (CSSLP), Amazon Certified: AWS Certified Developer, Microsoft Certified: Azure Developer, Certified Software Test Professional (CSTP)</li></ul><p>
Technical Skills</p><ul><li>
Hands-on programming experience in a business setting</li><li>
Proficiency in at least one software engineering methodology, including but not limited to: Waterfall, Agile, Scrum, DevOps, Extreme Programming (XP), Kanban, Lean, Rapid Application Development (RAD)</li><li>
Experience applying a structured validation and testing method, including but not limited to: Unit Testing, Integration Testing, System Testing, Acceptance Testing, Regression Testing</li><li>
Collaboration skills to ensure design specifications are seamlessly implemented by the development team</li><li>
Familiarity with version control</li><li>
Demonstrated ability to work independently and navigate organizational ambiguity</li><li>
Effective written and verbal communication skills</li></ul><p>
Preferred Technical Skills</p><ul><li>
A software engineering industry certification, examples: Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Certified Software Development Professional (CSDP), Certified Secure Software Lifecycle Professional (CSSLP), Amazon Certified: AWS Certified Developer, Microsoft Certified: Azure Developer, Certified Software Test Professional (CSTP)</li><li>
Programming experience with the following language(s): Job Specific (e.g., Ruby, Python, Java, C++, COBOL, etc.)</li><li>
Familiarity with the following vendor-specific platforms: Job Specific (e.g., Azure, Windows Server platforms, RESTful APIs, or Linux)</li></ul><p>
Behavioral Requirements Skills:</p><ul><li>
Collaboration skills to ensure design specifications are seamlessly implemented by the development team.</li><li>
Demonstrate ability to work independently and navigate organizational ambiguity.</li><li>
Strong interpersonal, verbal, and written communication skills.</li><li>
Communicates Effectively</li><li>
Advanced in technical Skills, tech-savvy, values diversity.&quot;</li><li>
Adept customer focus, cultivates Innovation</li></ul><p>
Competencies Requirements:</p><div><div><p><br>
Core Competency</p><p><br>
Proficiency Level</p><p><br>
Competency Definition</p></div><div><p><br>
Cultivates Innovation<br>
</p><p>Adept</p><p><br>
Creating new and better ways for the organization to be successful</p></div><div><p><br>
Customer Focus</p><p><br>
Adept</p><p><br>
Building strong customer relationships and delivering customer-centric solutions</p></div><div><p><br>
Communicates Effectively<br>
</p><p>Expert</p><p><br>
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</p></div><div><p><br>
Tech Savvy</p><p><br>
Advanced</p><div><p><br>
Anticipating and adopting innovations in business-building digital
</p><p>and technology applications</p></div></div><div><p><br>
Technical Skills</p><p><br>
Advanced</p><p><br>
Specialized knowledge and expertise on tools, programs, domains, platforms, and products used for specific tasks</p></div><div><p><br>
Values Diversity</p><p><br>
Advanced</p><p><br>
Recognizing the value that different perspectives and cultures bring to an organization</p></div></div><p></p><p><br>
Other Information</p><p>
Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).</p><p>
Equal Employment Opportunity</p><p>
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.</p><p>
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</p></div>

Advanced Software Engineer - Power Apps

<div><div><div><div><b>Job ID:</b> 14981</div>
<div><b>Business Unit:</b> MTA Headquarters</div>
<div><b>Location:</b> New York, NY, United States</div>
</div><div><div><b>Regular/Temporary:</b> Regular</div>
<div><b>Department:</b> Corporate IT Products</div>
<div><b>Date Posted:</b> Mar 12, 2026</div>
</div></div><div><p><b>Description</b>
</p><div><div><div><b>JOB TITLE:</b></div><div><br>
Director, Product Development - Timekeeping</div></div><div><div><b><br>
SALARY RANGE:</b></div><div><br>
$183,342 - $216,403</div></div><div><div><b><br>
DEPT/DIV:<br>
</b></div><div>Information Technology</div></div><div><div><b><br>
SUPERVISOR:<br>
</b></div><div>Deputy Chief, Technology Officer, Corporate Systems Products</div></div><div><div><b><br>
LOCATION</b><b>:</b></div><div><br>
2 Broadway, New York, NY 10004<br>
</div></div><br>
<div><div><b>HOURS OF WORK:<br>
</b></div><div>9:00 am - 5:30 pm (7.5 hours/day) or as required</div></div></div><div></div><div><br>
This position is eligible for teleworking, which is currently 2 days per week. New hires are eligible to apply 30 days after their effective date of hire.</div><div></div><div><b><br>
About Us</b></div><div></div><div><br>
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation&rsquo;s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.</div><div></div><div><b><br>
Opening</b></div><div></div><div><br>
The MTA transportation network has a very large system and infrastructure for financial, business, automated train, transportation, power, and physical security. The MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units. These services are provided on a 24/7/365 basis to support the MTA organization and its ridership.</div><div></div><div><br>
MTA IT&rsquo;s Product Development group is empowered, multi-functional teams focused on the end-to-end management of development products from strategy to delivery. Using innovative processes and tools, the teams are responsible for developing and maintaining highly effective, secure, and innovative transportation, operational, and back-end information systems to support MTA goals and priorities.</div><div></div><div><b><br>
Summary</b></div><div></div><div><br>
This role is responsible for overseeing the development of product lifecycles from inception/innovation through design, build, and ultimately the ongoing run stage before an eventual product retirement. This role must possess <b>knowledge in an IT discipline critical to IT operations</b> and a broad understanding of related domains (e.g., AI/ML, cloud services, cyber security, penetration testing, architecture, etc.).</div><div></div><div><br>
This premium technical role demands a high level of expertise and precision, as it involves leading cutting-edge projects, solving complex technical challenges, and ensuring the delivery of premium quality solutions that meet stringent performance and reliability standards. This position requires a proactive approach to innovation, a commitment to continuous improvement, and the ability to inspire and mentor a team of skilled professionals to achieve excellence in their technical endeavors.</div><div></div><div><br>
The role is responsible for directing interdisciplinary teams assigned to design, develop, and maintain one or more product lines. This includes a range of products critical to IT operations, including, but not limited to:</div><ul><li>
Corp Finance/ Capital Planning &amp; Budget
</li><li>Legal, Risk &amp; Safety
</li><li>Enterprise Asset Management
</li><li>Workforce Products (Payroll, Pension, Timekeeping, Recruitment)
</li><li>Employee Experience
</li><li>Platforms/Back-End Operations/DBA
</li><li>Bus &amp; Paratransit
</li><li>Scheduling Crew Pick
</li><li>Transportation Intelligent Systems, Train Control
</li><li>B&amp;T Products
</li><li>Customer Experience
</li><li>Revenue Fare Collections</li></ul><div><b><br>
</b></div><div><b>Responsibilities</b></div><div></div><div><b><br>
Premium Role Responsibilities </b>&ndash; May conduct one or multiple of the responsibilities listed below in the IT discipline:</div><ul><li>
Possesses <b>knowledge in an IT discipline critical to IT operations</b> and a broad understanding of related domains (e.g., AI/ML, cloud services, cyber security, penetration testing, architecture, etc.).</li><li>
Researches and implements new leading market practices.</li><li>
s/standards to inform the strategic direction of key IT disciplines such as AI/ML, cloud services, cyber security, penetration testing, architecture, etc.</li><li>
Possesses knowledge of UX principles to guide the development of products that provide a seamless and intuitive user experience.</li><li>
May collaborate with the cybersecurity team to conduct penetration testing and manage White Hat operations to safeguard our software assets.</li><li>
May contribute to the design and implementation of machine learning models and AI strategies to enhance our transportation computing offerings.</li><li>
May assist in the development and management of cloud-based infrastructure, ensuring scalability, security, and performance.</li><li>
Works closely with senior management to execute software development projects that align with the company's strategic goals.</li><li>
May support the software engineering teams, advocating for best practices in coding, testing, and continuous integration/deployment.</li></ul><p><b>
Core Role Responsibilities</b></p><ul><li>
Oversees the product vision and strategy being implemented into the product development team&rsquo;s work.
</li><li>Reviews and oversees potential identified and unidentified risks to the product. Supports the development of mitigation strategies.</li><li>
Develops the budget for product initiatives. Oversees that product initiatives are completed on time and within budget.</li><li>
Leads and manages through change, including the ability to adapt to shifting priorities and market conditions.</li><li>
Translates strategies and policies into operational plans, ensuring alignment with company objectives.</li><li>
Directs IT teams, fostering professional growth and ensuring adherence to best practices.</li><li>
Delivers monthly or quarterly results, with performance subject to regular review against targets.</li><li>
Collaborates with IT and business leaders to create and manage product roadmaps aligned with digital strategies.</li><li>
Oversees team compliance with governance processes and adherence to technology architectures and methodologies.</li><li>
Develops and monitors system support processes to maintain product quality and sustainability.</li><li>
Understands customer needs, market trends, and the competitive landscape to inform product strategy and feature prioritization.
</li><li>Contributes to or influences the strategic direction of one or more disciplines within IT.
</li><li>Directs day-to-day operations and motivates team(s) to achieve results; may be responsible for a budget.
</li><li>Oversees product lifecycle, from ideation, definition, prototyping, design, validation &amp; testing, launch, run stage, and eventual product retirement.
</li><li>Records metrics on the sustainability, viability, and quality of delivered products within agreed service targets.
</li><li>Monitors the effectiveness and efficiency of product(s), and develops, proposes, and implements improvement strategies.</li><li>
Oversees team priorities and resource demand/supply; recommends timelines and resources needed to achieve goals and objectives.
</li><li>Attracts, develops, coaches, and retains high-performance team members, empowering them to elevate their level of responsibility, span of control, and performance.</li><li>
Identifies, assesses, and mitigates risks. These risks may arise from numerous sources (e.g., financial instability, legal obligations, strategic management mistakes, and unforeseen incidents).</li><li>
Ensures program/portfolio/product and personnel adhere to all organizational policies and procedures, as well as any relevant laws and regulations, including MTA standards, ethical polices and guidelines. Performs periodic recertifications of devices and user usage.
</li><li>Establishes and monitors metrics for organizational performance to ensure alignment with MTA's objectives. Responsible for maintaining dashboards, deploying tools for service optimization, and overseeing usage to enhance monitoring effectiveness.</li><li>
If applicable, identifies and selects vendors and products to be standardized by MTA, and orchestrates the establishment of contracts for their initial purchase and continued procurement. Collaborates with MTA IT Finance, technical teams, Legal, Procurement, specific MTA agency personnel, and vendors to establish contractual agreements and distribution protocols.</li><li>
Performs other duties and tasks as assigned.</li><li>
Observing the work performed by the contractor.</li><li>
Reviews invoices and approves them if the work meets contractual standards.</li><li>
Addresses performance issues with the contractor when possible.</li><li>
Escalates issues to other parties as needed</li></ul><p><b>
Required Qualifications</b></p><ul><li>
Education: Bachelor&rsquo;s Degree or related fields or equivalent experience. An equivalent combination of education and experience may be considered in lieu of a degree.</li><li>
Experience: Minimum of 8 years of relevant experience with a minimum of four years supervisory/ management experience</li></ul><p><b>
Technical</b><b> Skills</b></p><ul><li>
An expert with a deep understanding of technology.
</li><li>Expert ability to develop and implement enterprise product solutions. Ability to prioritize, handle multitasking, and work in an agile environment. Ability to quickly learn and understand new technologies.
</li><li>Strong experience in managing projects and initiatives.
</li><li>Strong experience with constant shifting needs and demands of the business Departments.
</li><li>Experience in at least one software engineering methodology, including but not limited to: Waterfall, Agile, Scrum, DevOps, Extreme Programming (XP), Kanban, Lean, Rapid Application Development (RAD)</li><li>
Experience with the following language(s): Job Specific (e.g., Ruby, Python, Java, C++, COBOL, etc.)</li><li>
Familiarity with the following vendor-specific platforms: Job Specific (e.g., Azure, Windows Server platforms, or Linux)</li></ul><p><b>
Premium Technical</b><b> Skills</b><b> </b><i>(Must </i><i>meet</i><i> the criteria for </i><b><i>at least one</i></b><i> of the premium skills/IT disciplines listed below </i><i>in order to</i><i> align to a premium role.)
</i></p><ul><li>Knowledge of network security, including firewalls and enterprise cloud integrations, and experience in systems administration for Linux and Windows OS, as well as virtualization in the cloud.</li><li>
Knowledge of deploying and managing hybrid multi-cloud environments (Azure, AWS, GCP) and on-premises systems.</li><li>
Knowledge of cloud computing, including architecture, development, operations, security, automation, and financial management.</li><li>
Knowledge of infrastructure automation using scripting languages (shell, Python, Ruby, PowerShell) and configuration management tools (Terraform, Chef, Puppet, CloudFormation).</li><li>
Knowledge of large-scale data center migrations to the cloud.</li><li>
Knowledge of AI/ML solutions and operations.
</li><li>Knowledge of modern AI and ML frameworks and architectures to develop and deploy AI models.
</li><li>Knowledge of software for simulation modeling and analysis of rail systems, such as train performance simulators, traffic management systems, and maintenance management software.
</li><li>Knowledge of evaluating an organization&rsquo;s security infrastructure, IT systems, and protocols.</li><li>
Knowledge of conducting authorized security penetration testing to identify vulnerabilities.</li></ul><p><b>
Leadership</b><b> Skills</b></p><ul><li>
Expert leadership in leading change by developing inter/intra team communication and cohesiveness; sustainment of culture and supporting staff during organizational growth/changes.</li><li>
Expert leadership in leading people by working with staff to develop systems to ensure consistent, high-quality project management discipline for all technology-related initiatives and endeavors.</li><li>
Expert leadership in driving results by meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.</li><li>
Expert leadership in business acumen by providing direction on evaluation, selection, implementation, and maintenance of information systems, ensuring appropriate investment in strategic and operational systems.</li><li>
Expert leadership in building coalitions by internally and externally building partnerships with key stakeholders to help achieve the MTA&rsquo;s mission or common goals through influence or negotiations.</li></ul><p><b>
Behavioral</b><b> Skills</b></p><ul><li>
 Demonstrated ability to lead teams, provide coaching, and direct feedback.</li><li>
Expert in active listening, attention to detail, customer service, prioritization, and problem-solving skills.</li><li>
Expert in working independently and strategically.</li><li>
Expert in identifying and analyzing risks and developing effective mitigation strategies.</li><li>
Expert technical knowledge and a diverse skillset to understand various technologies, systems, and potential risks.</li><li>
Expert in critical thinking, problem-solving, and decision-making skills.</li><li>
Expert in interpersonal, verbal, and written communication skills, with the ability to effectively collaborate with both technical and non-technical peers.</li><li>
Expert in managing multiple projects simultaneously and prioritizing tasks based on urgency and impact.</li><li>
Extensive hands-on experience with related tools.</li><li>
Expert experience with working under pressure and meeting deadlines individually and collaboratively. Thinks logically, assesses problems, and is results-oriented.</li><li>
Expert in identifying complex business and technology risks and associated vulnerabilities.</li><li>
Expert in communicating effectively, both orally and in writing, to interact with team members, customers, management, and support personnel (technical and non-technical).</li><li>
Expert in establishing and maintaining effective working relationships with employees at all levels within the organization, and with both internal and external customers.</li></ul><p><b>
Competencies</b></p><div><div><div><p>
Core Competency</p><p><br>
Proficiency Level</p><p><br>
Competency Definition</p></div><div><p><br>
Collaborates</p><p><br>
Expert</p><p><br>
Building partnerships and working collaboratively with others to meet shared objectives</p></div><div><p><br>
Cultivates Innovation<br>
</p><p>Expert</p><p><br>
Creating new and better ways for the organization to be successful</p></div><div><p><br>
Customer Focus</p><p><br>
Expert</p><p><br>
Building strong customer relationships and delivering customer-centric solutions</p></div><div><p><br>
Communicates Effectively<br>
</p><p>Expert</p><p><br>
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</p></div><div><p><br>
Tech Savvy</p><p><br>
Expert</p><div><p><br>
Anticipating and adopting innovations in business-building digital
</p><p>and technology applications</p></div></div><div><p><br>
Technical Skills</p><p><br>
Expert</p><p><br>
Specialized knowledge and expertise on tools, programs, domains, platforms, and products used for specific tasks</p></div><div><p><br>
Values Diversity</p><p><br>
Expert</p><p><br>
Recognizing the value that different perspectives and cultures bring to an organization</p></div></div></div><p></p><p><b><br>
Other Information</b></p><p>
Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).</p><p><b>
Equal Employment Opportunity</b></p><p>
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.</p><p>
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</p></div></div><div></div>

Director, Product Development - Timekeeping

<div><p><b>Description</b><br>
</p><br>
<br>
<div><div><p>JOB TITLE:</p><p><br>
Manager, Portfolio &amp; Program Management</p></div><div><p><br>
DEPT/DIV:</p><p><br>
Information Technology</p></div><div><p><br>
SUPERVISOR:<br>
</p><p>Director, Product Development<br>
</p></div><br>
<div><p>WORK LOCATION:</p><p><br>
2 Broadway, New York, NY 10004</p></div><div><p><br>
HOURS OF WORK:</p><p><br>
9:00 am - 5:30 pm (7.5 hours/day) or as required</p></div><div><p><br>
SALARY RANGE:</p><p><br>
$146,330 - $172,718</p></div></div><p></p><p><br>
This position is eligible for teleworking, which is currently two days per week. New hires are eligible to apply 30 days after their effective hire date.</p><p><br>
</p><p>Opening:</p><p>
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation&rsquo;s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.</p><p>
About Us:</p><p>
The MTA transportation network has a very large system and infrastructure for financial, business, automated train, transportation, power, and physical security. The MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units. Services are provided on a 24/7/365 basis in support of the MTA organization and its ridership.</p><p>
MTA IT&rsquo;s Portfolio and Program Management job family comprises empowered, multi-functional individuals who focus on overseeing product management and development programs within the organization, from strategy to delivery. Portfolio and Program Management individuals are also responsible for managing all projects and programs to ensure that transportation is effective and secure, and back-end information systems are operational to support MTA goals and priorities.</p><p>
Summary:</p><p>
The Manager, Portfolio/Program Management role is responsible for overseeing, coordinating, and managing a set of projects and programs aligned to IT&rsquo;s services for MTA operations. This position is directly responsible for ensuring all IT projects within their defined program portfolio are delivered on schedule and within budget. This position will collaborate closely across the MTA IT departments to ensure flawless program execution. The Manager, Portfolio/Program Management role is responsible for coordinating multiple projects and program management activities, including planning, governance, and resource allocation.</p><p>
Responsibilities:</p><ul><li>
Manages a portfolio of programs and projects by aligning projects with programs to support the direction of the MTA and provide optimal value to the enterprise.</li><li>
Assist in the maintenance of the IT Business Plan, which is supported by Operating and Capital funded budgets, as well as in line with the MTA Financial Plan.
</li><li>Tracks project/program timeline, budget, scope, and resourcing as compared to the original budget/plan. Manages risks or changes to the original plan. Escalates differences where necessary.</li><li>
Oversees the allocation and utilization of resources across projects and programs.</li><li>
Leads the identification, assessment, and mitigation of risks across the portfolio of projects to minimize impact on the organization.</li><li>
Manages key performance indicators (KPIs) to track progress and success of programs, reporting these to leadership.</li><li>
Produces metrics that reflect the capacity and constraints of resources, funding, and the ability to change - to help inform the demands from both customers and the department.</li><li>
Oversees relationships with technology vendors and service providers, negotiating contracts and managing partnerships.</li><li>
Manages relationships with the key business unit users and demonstrates the value of IT to the business community to promote and advance the business goals of the MTA and ensure users are making full use of system capabilities.</li><li>
Oversees business operations to identify process improvement opportunities and model current and desired scenarios for stakeholder review, consideration, and approval.</li><li>
Leads the execution of resourcing activities in collaboration with delivery team managers.</li><li>
Oversees work with developers and designers to implement product enhancements based on business requirements.</li><li>
Develops effective reports to communicate findings and analysis to the product team and business stakeholders.</li><li>
Oversees work with design and engineering teams to deliver solutions that have demonstrable and measurable impact and determine the best technical implementation methods to achieve our customer and business objectives.
</li><li>Directs product management best practices that maximize the value of existing technology and methodologies, to enable the Product team and the organization to operate more effectively as the organization scales.
</li><li>Oversees work with engineering, design, data, lifecycle, and member support teams to build software collaboratively and inclusively.</li><li>
Oversees rigorous quality assurance processes to deliver reliability, performance, and safety objectives.</li><li>
Oversees staff workload and quality of work, addressing performance issues when needed.
</li><li>Performs other duties and tasks as assigned.
</li><li>Observes the work performed by the contractor.</li><li>
Reviews invoices and approves them if the work meets contractual standards.</li><li>
Addresses performance issues with the contractor when possible.</li><li>
Escalates issues to other parties as needed.</li></ul><p></p><p><br>
Required Education and Experience:</p><ul><li>
Education: Bachelor&rsquo;s degree. A combination of education and experience may be considered in lieu of a degree.</li><li>
Experience: Minimum of 5 years of relevant technology experience.</li><li>
Demonstrated leadership ability.
</li><li>Demonstrated ability to inspire, motivate, and empower people to achieve organizational goals.
</li><li>Collaboration skills to ensure design specifications are seamlessly implemented by the development team.</li></ul><p></p><p><br>
Technical Skills:</p><ul><li>
Expert ability to collaborate and coordinate with enterprise customers and/or business unit users.</li></ul><ul><li>
Expert knowledge of business analysis and project management concepts and tools.</li><li>
Expert knowledge of MTA/Agency policies and procedures.</li><li>
Expert knowledge of IT service development concepts.</li><li>
Strong knowledge of product lifecycle management concepts.</li><li>
Strong understanding of technical concepts.</li><li>
Strong experience with process-focused execution, having successfully driven technical programs for enterprise products in a fast-paced environment.</li><li>
In-depth knowledge of current and emerging technologies at a strategic level.</li><li>
Familiarity with common developer productivity tools like Jira, Confluence, etc.</li><li>
Familiarity with tools for data analysis and programming languages (e.g., Python or R) for data handling and analysis.</li><li>
Familiarity with agile methodologies.</li><li>
Familiarity with product management.</li></ul><p></p><p><br>
Leadership Skills:</p><ul><li>
Expert leadership in leading change by developing inter/intra team communication and cohesiveness; sustainment of culture and supporting staff during organizational growth/changes.</li><li>
Expert leadership in leading people by working with staff to develop systems to ensure consistent, high-quality project management discipline for all technology-related initiatives and endeavors.</li><li>
Expert leadership in driving results by meeting organizational goals and customer expectations, and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.</li><li>
Expert leadership in business acumen by providing direction on evaluation, selection, implementation, and maintenance of information systems, ensuring appropriate investment in strategic and operational systems.</li><li>
Expert leadership in building coalitions by internally and externally building partnerships with key stakeholders to help achieve the MTA&rsquo;s mission or common goals through influence or negotiations.</li></ul><p></p><p><br>
Behavioral Skills:</p><ul><li>
Demonstrated ability to lead teams, provide coaching, and direct feedback.</li><li>
Expert in active listening, attention to detail, customer service, prioritization, and problem-solving skills.</li><li>
Expert in working independently and strategically.</li><li>
Expert in identifying and analyzing risks and developing effective mitigation strategies.</li><li>
Expert technical knowledge and a diverse skillset to understand various technologies, systems, and potential risks.</li><li>
Expert in critical thinking, problem-solving, and decision-making skills.</li><li>
Expert in interpersonal, verbal, and written communication skills, with the ability to effectively collaborate with both technical and non-technical peers.</li><li>
Expert in managing multiple projects simultaneously and prioritizing tasks based on urgency and impact.</li><li>
Extensive hands-on experience with related tools.</li><li>
Expert experience with working under pressure and meet deadlines individually and collaboratively. Thinks logically, assesses problems, and is results-oriented.</li><li>
Expert in identifying complex business and technology risks and associated vulnerabilities.</li><li>
Expert in communicating effectively, both orally and in writing, to interact with team members, customers, management, and support personnel (technical and non-technical).</li><li>
Expert in establishing and maintaining effective working relationships with employees at all levels within the organization, and with both internal and external customers.</li></ul><p></p><p><br>
Competencies:</p><p></p><div><div><p><br>
Core Competency</p><p><br>
Proficiency Level</p><p><br>
Competency Definition</p></div><div><p><br>
Collaborates</p><p><br>
Expert</p><p><br>
Building partnerships and working collaboratively with others to meet shared objectives</p></div><div><p><br>
Cultivates Innovation<br>
</p><p>Expert</p><p><br>
Creating new and better ways for the organization to be successful</p></div><div><p><br>
Customer Focus</p><p><br>
Expert</p><p><br>
Building strong customer relationships and delivering customer-centric solutions</p></div><div><p><br>
Communicates Effectively<br>
</p><p>Expert</p><p><br>
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</p></div><div><p><br>
Technical Skills</p><p><br>
Expert</p><p><br>
Specialized knowledge and expertise on tools, programs, domains, platforms, and products used for specific tasks</p></div><div><p><br>
Values Diversity</p><p><br>
Expert</p><p><br>
Recognizing the value that different perspectives and cultures bring to an organization</p></div></div><p></p><p><br>
Other Information</p><p>
May need to work outside of normal work hours (i.e., evenings and weekends)</p><p>
Travel may be required to other MTA locations or other external sites.</p><p>
According to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).</p><p>
Equal Employment Opportunity</p><p>
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.</p><p>
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</p></div><p></p>

Manager, Portfolio & Program Management

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