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customer service representative Jobs in Dubai

customer service representative

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client relations manager

Majid Developments

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 Company Description
 
 
 
 Majid Developments, based in Dubai, is a visionary real estate development company specializing in high-end, meticulously designed properties. Focused on redefining luxury living, the company is dedicated to delivering exceptional lifestyle experiences tailored to meet the aspirations of its discerning clientele. Every project reflects a commitment to quality, precision, and innovative design. With a strong emphasis on excellence, innovation, and sustainability, Majid Developments is shaping the future of real estate.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role based in Dubai, United Arab Emirates for a Client Relations &amp; Customer Service Manager Senior Executive | Administrative Lead. The responsibilities include managing client relationships, ensuring high levels of customer satisfaction, overseeing customer service operations, and providing leadership to the administrative team. The role also involves analyzing customer feedback, developing strategies for improvement, and ensuring seamless communication across departments.
 
 
 
 Qualifications
 
 
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 Strong expertise in Customer Satisfaction and Customer Support
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 Proven experience in Customer Service Management and team leadership
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 Excellent Communication skills, both verbal and written
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 Proficiency in Analytical Skills to assess and improve processes
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 Ability to build and maintain lasting relationships with a diverse client base
 </li>
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 Bachelor&rsquo;s degree in Business Administration, Communication, or related field
 </li>
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 Experience in the real estate or luxury property industry is an advantage
 </li>
 <li>
 Demonstrated ability to work in a fast-paced, client-focused environment
 </li>
 </ul>
</div>

Client Relations & Customer Service Manager Senior Executive | Administrative Lead

Elnaggar & Partners

We are seeking a highly professional, proactive, and commercially minded individual to join our team in Dubai as an Operations &amp; Member Relations Manager for an international legal network.This is a key role with high visibility, combining operational oversight, financial management, and strategic member engagement. You will play an integral part in shaping the member experience and contributing to the continued growth and positioning of the network.Key Responsibilities:<ul><li>Oversee the day-to-day operations of the network, ensuring efficiency, structure, and high-quality execution</li><li>Manage financial processes, including invoicing, subscription tracking, and payment follow-ups with a high level of accuracy and ownership</li><li>Act as a trusted point of contact for members, delivering an exceptional and highly responsive service experience</li><li>Build and maintain strong, long-term relationships with members, with a deep understanding of their needs and expectations</li><li>Take ownership of member lifecycle management, including onboarding, engagement, retention, and satisfaction</li><li>Plan, coordinate, and attend high-level events and networking initiatives</li><li>Represent management and the network at events and in external interactions with professionalism and confidence</li><li>Identify opportunities to grow and strengthen the network, proactively contributing ideas and initiatives</li><li>Work closely with senior management to develop and implement strategic improvements and new concepts</li></ul>Requirements:<ul><li>Female</li><li>Representative appearance</li><li>Language: English, Tagalog</li><li>Based in Dubai (mandatory)</li><li>Excellent (near-native) English communication skills, both written and spoken</li><li>Proven experience in operations, member relations, client management, or a similar role within professional services, legal, or international networks</li><li>Strong financial and administrative capabilities, with attention to detail and accountability</li><li>Highly client-oriented with a genuine passion for building meaningful, long-term professional relationships</li><li>Positive, professional presence when interacting with members and at events</li><li>Confident, well-presented, and comfortable representing the organization at a senior level</li><li>Entrepreneurial mindset with the ability to take initiative and drive projects independently</li><li>Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment</li></ul>What We Offer:&middot; A key position within a growing international legal network&middot; A supportive and collaborative team of experienced legal and administrative professionals&middot; A modern office environment in DMCC, one of Dubai&rsquo;s most dynamic business hubs&middot; Direct exposure to senior legal and business professionals across multiple jurisdictions&middot; The opportunity to actively shape and grow a global professional community&middot; A dynamic, international, and entrepreneurial working environment&middot; The opportunity to grow, develop, and truly make an impact within the organization&middot; Ongoing training and professional development to support your personal and career growth&middot; A driven, ambitious, and hands-on management team that values initiative and new ideas&middot; An attractive salary package, including a performance-based incentive componentStart your Application:We kindly invite you to submit your CV together with a short video (up to 2 minutes).In your video, please introduce yourself and share what you believe is the most important aspect of a strong network and why it matters to you.Email: humanresource.epd@gmail.comJob Type: Full-timeWork Location: Hybrid remote in Dubai

Operations & Member Relations Manager

MAXICARE PEST CONTROL SERVICES

Business development executive: job description<ul><li>researching potential new leads and keeping on top of developments in the industry.</li><li>contacting prospective clients through a variety of mediums &ndash; this could include reaching out on social media, phoning, emailing or meeting in person.</li></ul>ResponsibilitiesAs a business development manager, you'll need to:<ul><li>research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets</li><li>seek out the appropriate contact in an organisation</li><li>generate leads and cold call prospective customers</li><li>meet with customers/clients face to face or over the phone</li><li>foster and develop relationships with customers/clients</li><li>understand the needs of your customers and be able to respond effectively with a plan of how to meet these</li><li>think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business</li><li>work strategically - carrying out necessary planning in order to implement operational changes</li><li>draw up client contracts - depending on the size of company, this task may be completed by someone else or agreements may not be as formal</li><li>have a good understanding of the businesses' products or services and be able to advise others about them</li><li>ensure staff are on board throughout the organisation, and understand the need for change and what is required of them</li><li>train members of your team, arranging external training where appropriate</li><li>discuss promotional strategy and activities with the marketing department</li><li>liaise with the finance team, warehousing and logistics departments as appropriate</li><li>seek ways of improving the way the business operates</li><li>attend seminars, conferences and events where appropriate</li><li>keep abreast of trends and changes in the business world.</li></ul>If your business development role is more sales orientated, you may also:<ul><li>help to plan sales campaigns</li><li>create a sales pipeline</li><li>negotiate pricing with customers, and suppliers in some cases</li><li>increase sales of the business</li><li>carry out sales forecasts and analysis and present your findings to senior management/the board of directors</li><li>develop the business sales and marketing strategy.</li></ul>Job Type: Full-timePay: From AED4,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>business development manager: 1 year (Required)</li><li>Business Developments: 1 year (Required)</li></ul>Work Location: In person

Business Development Manager

Parkonic Parking Systems and Management LLC

Responsibilities:<ul><li>Identify and pursue new business opportunities to expand the company&rsquo;s client base and market share in the UAE.</li><li>Build and maintain strong relationships with key stakeholders, including clients, partners, and industry professionals.</li><li>Develop and implement effective business development strategies aligned with company goals.</li><li>Conduct market research and competitive analysis to identify emerging trends and potential areas for growth.</li><li>Prepare and deliver compelling sales presentations and proposals tailored to client needs.</li><li>Collaborate with internal teams to ensure seamless service delivery and client satisfaction.</li><li>Negotiate contracts and close deals to achieve or exceed sales targets.</li><li>Attend industry events, trade shows, and networking functions to enhance brand visibility and generate leads.</li></ul>Skills and Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Proven experience in business development, preferably within the Parking Management or a related industry.</li><li>Strong understanding of the UAE market and business environment.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Ability to think strategically and proactively identify growth opportunities.</li><li>Self-motivated, goal-oriented, and able to work independently as well as part of a team.</li><li>Fluency in English is required; Arabic language skills are a plus.</li><li>Willingness to travel within the UAE or outside UAE if required.</li><li>UAE Driving License is mandatory.</li></ul>Job Type: Full-timePay: AED10,000.00 - AED12,000.00 per monthLicense/Certification:<ul><li>UAE Driving License (Required)</li></ul>Work Location: In person

Business Developer

Nad Al Shiba Engineering Consultants

Business Development AssociateLocation: UAE Company: Nad Alshiba Engineering Consultants Experience: Minimum 5 years in business development or related rolesAbout Us:Nad Alshiba Engineering Consultants (NASEC) is a leading engineering consultancy offering innovative solutions across architecture, interior design, and engineering disciplines. We are seeking a motivated Business Development Associate to drive growth, expand our client base, and strengthen our market presence in the UAE.Key Responsibilities:<ul><li>Identify, qualify, and pursue new business opportunities in UAE markets.</li><li>Build and maintain strong relationships with clients, partners, and stakeholders.</li><li>Conduct market and competitor research to develop business strategies.</li><li>Assist in preparing technical and commercial proposals.</li><li>Develop marketing strategies and promotional materials.</li><li>Attend networking and industry events to promote NASEC&rsquo;s services.</li><li>Maintain accurate records of clients, leads, and business activities in the CRM system.</li><li>Support senior management in achieving company growth and revenue goals.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Architecture, Interior Design, Engineering, Business, Marketing, or a related field.</li><li>Minimum 5 years of progressive experience in business development within the UAE.</li><li>Proven experience as a Business Development Executive in the UAE, preferably within Engineering/Architectural solutions or the Interior/Fit-out industry.</li><li>In-depth knowledge of UAE market conditions, industry trends, and competitor activities.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Strong analytical, organizational, and multitasking abilities.</li><li>Proficiency in Microsoft Office.</li><li>Ability to work independently as well as collaboratively in a dynamic environment.</li><li>Friendly, motivated, and client-focused personality.</li></ul>How to Apply: Send your updated CV to mansi@nadalshibaconsultants.comJob Type: Full-timeJob Type: Full-timeWork Location: In person

Business Development Associate

The Doris Duan-Young Autism Center

Client Relations Officer (Female / Arabic &amp; English Speaker)Full-time/ Admin / Dubai Healthcare CityBe part of DDY - Expertise That Cares!The Doris Duan-Young Autism Center (DDY) is a multidisciplinary center in Dubai Healthcare City. We are committed to delivering innovative, evidence-based programs and services, supported by industry-recognized credentials, accreditations, and certifications.We are looking for a Client Relations Officer to join our team at our Autism Center &mdash; someone who is compassionate, professional, and passionate about making a difference in the lives of children and families.This role offers an exciting chance to elevate your career in an inspiring &amp; Supportive environment.Key Responsibilities:<ul><li>Serve as the primary point of contact for both existing and new clients and families.</li><li>Answer a high volume of client inquiries and maintain a rapid response and follow-up rate according to the company standards.</li><li>Conduct communication with potential new clients, providing all relevant information about company services.</li><li>Educate patients about payment options and financial assistance while handling price and package negotiations with clients.</li><li>Explain all paperwork, policies, and Insurance procedures, and schedule the initial consultation appointments, assessment appointments, intake appointments, etc.</li><li>Support the admissions and onboarding process for new clients</li><li>Build and maintain long-term positive relationships with parents, caregivers, and stakeholders.</li><li>Coordinate closely with the Client Relations Manager to ensure seamless service delivery.</li><li>Collaborate with the clinical and administrative teams to ensure client satisfaction and service quality.</li><li>Maintain accurate and confidential client records in line with organizational standards.</li><li>Obtain customer feedback, assist with client satisfaction surveys, and provide regular updates to the Management of any concerns/matters that may arise.</li></ul>Requirements:<ul><li>A bachelor&rsquo;s degree in a related field is required.</li><li>Fluency in Arabic and English (spoken and written) is mandatory.</li><li>Previous experience in a healthcare or rehabilitation setting (experience in an autism or therapy center is a plus).</li><li>Good understanding of insurance procedures and documentation.</li><li>Strong communication, coordination, and interpersonal skills.</li><li>Excellent negotiation skills and multitasking abilities.</li><li>Professional, empathetic, and client-focused attitude.</li><li>Proficiency in Microsoft Office, MS Excel, and CRM systems (preferred).</li><li>Ability to work collaboratively within a multidisciplinary team.</li></ul>If you are interested, please share your CV with hr@ddydubai.com or drop your CV directly to the HR team via WhatsApp +971 55 524 8075Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Health care preferbly in rehabilitation/autism center: 3 years (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>Work Location: In person

Client Relations Officer (CRO)

Confidential

<div>
 
 We are seeking a polished and proactive Guest Relations Executive to join our team in
 
 Dubai.
 
 In this client-facing role, you will play a key part in delivering exceptional service throughout the client journey&mdash;ensuring a seamless experience from initial contact to ongoing support&mdash;while strictly adhering to our policies on confidentiality and professionalism.
 
 
 
 
 
 As a representative of our brand, you will interact with clients across various channels, address inquiries, resolve concerns, and promote our services with clarity and confidence. A commitment to excellence, discretion, and client satisfaction is essential.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Serve as the first point of contact for clients, providing prompt and professional assistance.
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 Manage client communications via phone, email, and in person with a high level of service.
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 Present and explain company services to new and existing clients clearly and accurately.
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 Maintain accurate and up-to-date client records and interaction logs.
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 Handle client concerns or complaints with efficiency, empathy, and resolution-focused communication.
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 Coordinate with internal departments to ensure smooth service delivery.
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 Uphold company policies and maintain strict confidentiality in all client dealings.
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 Requirements:
 
 
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 Minimum 2 years of UAE-based experience in a customer service or client relations role (required).
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 Bachelor&rsquo;s degree (preferred).
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 Excellent verbal and written communication skills in English.
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 Professional appearance and strong interpersonal skills.
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 Discreet, reliable, and customer-focused attitude.
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 High attention to detail and the ability to multitask in a fast-paced environment.
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 Experience dealing with high-net-worth individuals (HNWI) or VIP clients is an advantage.
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 Previous experience in luxury sectors such as high-end retail, hospitality, or finance is preferred.
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 </ul>
 
 
 
 
 Work Schedule:
 
 
 Monday to Saturday | 9:00 AM &ndash; 6:00 PM
 
</div>

Guest Relations Executive (Luxury Services)

Explore 1100+ Client relations manager in Dubai this April. Find roles across top companies and apply now to boost your career.