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client relations manager

dnata Travel Group

<div>
 
 dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world&rsquo;s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we&rsquo;d love to have you onboard.
 
 
 
 
 
 As a
 
 Client Relations Manager
 
 , you will deliver tailored travel management solutions to multinational and large local clients, driving retention and account growth. You will work closely with business development and operations teams to execute the defined strategy and achieve business objectives, while ensuring all client needs are proactively met and recommending suitable service solutions to enhance value and overall experience.
 
 
 
 
 
 
 In this role, you will
 
 
 <ul>
 <li>
 Monitor client revenues for multinational and large local accounts, recommend improvements, and ensure overall account profitability.
 </li>
 <li>
 Liaise with regional and local client teams to establish standardised travel policies, accounting practices, corporate deals, and contractual obligations; lead communication and produce clear MIS reports to support decision-making.
 </li>
 <li>
 Track market trends and competitor activities and share insights and recommendations with the line manager.
 </li>
 <li>
 Communicate the full product portfolio to clients and frontline teams, ensuring timely updates on policy decisions and relevant industry developments.
 </li>
 <li>
 Manage financial bids for consolidations, present recommendations, and lead responses to client RFIs/RFPs.
 </li>
 <li>
 Represent the business in regional and global client meetings, advise on required follow-ups, and showcase the value of partnering through strong product knowledge.
 </li>
 <li>
 Develop pricing, product solutions, or campaigns aligned to client expectations and requirements.
 </li>
 <li>
 Lead or participate in projects to drive process efficiencies, improve SOPs, and apply best practices in line with Group project management standards.
 </li>
 <li>
 Guide, train, coach, and review performance of UAE Sales team members to maintain a high-performance culture.
 </li>
 <li>
 Work within Regional/Global agreements, meeting client deadlines without compromising data or proposal quality.
 </li>
 <li>
 Negotiate with vendors on behalf of clients to secure optimal deals, maximise savings, and enhance brand exposure.
 </li>
 <li>
 Coordinate with service departments (Revenue Accounts, IT, E-Commerce, Product, CASA, Credit Control, etc.) to ensure operational support, timely payment recovery, and effective issue resolution for clients.
 </li>
 </ul>
 
 
 
 
 
 To be considered for the role, you must meet the below requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree with 8+ years&rsquo; experience in sales or customer relations, including at least 3 years managing regional and global clients.
 </li>
 <li>
 Strong negotiation skills, with the ability to engage confidently at senior management level.
 </li>
 <li>
 Skilled in conducting statistical reviews, analysing results, and recommending improvements to operational methods and processes.
 </li>
 <li>
 Strong communication and presentation skills, including presenting to senior management.
 </li>
 <li>
 Ability to prioritise workload effectively and focus on initiatives that deliver the greatest business impact.
 </li>
 </ul>
 
 
 
 
 
 You&rsquo;ll have an edge if you have
 
 
 <ul>
 <li>
 Written/spoken Arabic
 </li>
 </ul>
</div>

Client Relations Manager, dnata Travel

3D CONSTRACTION LLC

Job Title: Account ManagerLocation: Dubai, UAE Job Type: Full-time Industry: Construction (Mandatory)Job SummaryWe are seeking a highly motivated and experienced Account Manager to join our Dubai-based team. The ideal candidate must have 6+ year of proven experience in the construction industry in the UAE, with a strong understanding of project cycles, client management, and market dynamics within the local construction sector.Key Responsibilities<ul><li>Manage and grow key client accounts within the construction sector</li><li>Serve as the primary point of contact for clients, ensuring exceptional service and timely communication</li><li>Understand client requirements, project timelines, and deliverables</li><li>Build and maintain long-term relationships with contractors, consultants, and developers</li><li>Prepare proposals, quotations, and presentations for new and existing clients</li><li>Collaborate with internal teams (engineering, procurement, operations) to ensure project success</li><li>Track project progress, address issues, and follow up on client feedback</li><li>Drive sales growth by identifying new business opportunities within the UAE construction market</li><li>Maintain accurate records of client interactions, contracts, and account performance</li><li>Ensure compliance with company policies and industry standards</li></ul>Requirements<ul><li>Mandatory: Prior experience in the UAE construction industry</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Engineering, or related field</li><li>3&ndash;5+ years of experience in account management, sales, or client relations in construction</li><li>Strong knowledge of UAE construction workflows, materials, contractors, and market practices</li><li>Excellent communication, negotiation, and relationship-building skills</li><li>Proven ability to manage multiple clients and projects simultaneously</li><li>Proficiency in MS Office; CRM experience is an advantage</li><li>Valid UAE driving license preferred</li></ul>Preferred Skills<ul><li>Established network within the UAE construction sector</li><li>Experience managing large accounts or EPC/contracting clients</li><li>Strong analytical and problem-solving abilities</li><li>Ability to work under pressure and meet deadlines</li></ul>How to ApplyInterested candidates may apply with an updated CV. Only applicants with mandatory UAE construction industry experience will be considered.Job Types: Full-time, PermanentPay: AED6,000.00 - AED8,000.00 per month

Accounts Manager

ITP Media Group

ITP Media Group (ITP) is one of the largest media companies in the Middle East, with a portfolio of more than 80 brands. The company delivers quality, up-to-date content to its readers, viewers, users, and followers through digital, print, events, awards, video content, social media platforms, and social media influencers. These brands include major international and regional names such as Arabian Business , Harper s Bazaar Arabia , GRAZIA , Cosmopolitan , ICON , and Esquire . 
 <div>
 Role Summary: 
 </div>
 <div>
 As a Commercial Accounts Executive for Arabian Business at ITP Media Group, you will assist the Commercial Manager in path planning, project management, client relations, budgeting, reporting, and general administration. 
 </div> 
 <div>
 
 </div> Requirements Knowledge and Proficiency 
 <ul>
 <li> Proficient in creating new opportunities and sales presentations as directed by the Commercial Manager assisting in path planning, project management, client relations, budgeting, reporting, and general administration. </li>
 <li> Skilled in sourcing and synthesising information from diverse sources. </li>
 <li> Proficient in managing partnership packages to ensure delivery of promised print, digital, and social outputs. </li>
 <li> Knowledge of all integral systems Trello, Zoho, Google Drive, Magnet (training provided). </li>
 <li> Knowledge of the internal order approval system, key contacts, and paperwork requirements (training provided). </li>
 <li> Management of the internal month-end closing process across the group. </li>
 <li> Proficient in creating post-campaign reports and analysis for key accounts within the group. </li>
 </ul> Management Responsibilities 
 <ul>
 <li> Management of order workflow across commercial and editorial teams managing editorial and commercial operations across digital, print, and experiential businesses, overseeing resource allocation to achieve targets. </li>
 <li> Management of Trello across commercial and editorial teams supporting commercial and PR content requests, tracking deliverables, and ensuring editorial commitments are met. </li>
 <li> Opportunity to represent the brands at key industry business events. </li>
 </ul> Project and Account Management 
 <ul>
 <li> Assist in managing wider teams' projects and accounts throughout their leave periods as needed acting as a primary liaison across departments, addressing queries, troubleshooting issues, and escalating matters as needed. </li>
 <li> Establishing, implementing, and supporting the brands events calendar, working and follow-up files for the teams. Assist the teams pre-, during, and post-events (guest management, logistics, operations, communication, information, and material management). </li>
 <li> Supporting the delivery and attending brand events across the group where needed. </li>
 </ul> Media Planning and Relationship Management 
 <ul>
 <li> Independently conduct media planning based on client briefs and foster relationships to drive comprehensive annual planning whilst identifying commercial opportunities for optimal brand investment. </li>
 </ul>
 <div>
 
 </div>

Commercial Accounts Executive

Join to apply for the Business Development Officer role at XMWe are looking for a motivated and passionate individual to join our dynamic team. In this role, you will oversee the performance of the client relations team, implement global sales strategies while adapting them to regional markets, and identify new opportunities for growth. This position focuses on lead generation, client activation, retention, and ensuring that the client relations team operates effectively to meet organizational goals.The main responsibilities of the position include:<ul><li>Support the implementation of the market penetration and expansion strategy to generate high-quality leads.</li><li>Ensure smooth onboarding to convert leads into active clients and build strong relationships with existing and potential clients.</li><li>Identifies, evaluates and suggests new business development opportunities and actions.</li><li>Test new approaches for lead generation, activation, and retention, and scale successful strategies.</li><li>Prepare reports on business performance, market analysis and client feedback.</li><li>Motivate and train the client relations team to achieve targets and improve client outcomes.</li><li>Monitor performance metrics, provide feedback, and adjust strategies for improvement.</li><li>Conduct training on lead nurturing, activation, and retention techniques.</li><li>Set clear goals, offer ongoing support, and recognize team achievements.</li><li>Ensure consistent growth on business and team performance, attend industry events, trade shows and networking meetings to build professional relationships.</li><li>Work closely with marketing, product, and operations teams to align efforts and share insights.</li><li>Act as the liaison between global leadership and local teams to ensure consistent messaging.</li><li>Stay updated on industry trends and client preferences to refine approaches, analyse market trends and competitors' activities to identify growth areas, and localize global sales strategies for regional markets.</li></ul>Main requirements:<ul><li>Degree in any business-related field.</li><li>At least 3 years of experience in a similar position (i.e. sales, business development, etc.) including team management experience.</li><li>Experience within the financial services industry will be considered an advantage.</li><li>Fluency in Arabic and English with excellent verbal and written communication skills.</li><li>Dynamic, innovative, and target oriented.</li><li>Outstanding communication and interpersonal skills.</li><li>Reliable, with integrity of character and strong business acumen.</li><li>Strong understanding of market dynamics and customer needs.</li><li>Very good people management and strategic thinking skills.</li><li>Goal oriented with a focus on result.</li></ul>Benefit from:<ul><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>The Hiring Experience: What Awaits You<ul><li>Let's Connect - Intro Chat with Talent Acquisition</li><li>Deep Dive - First Interview with Your Future Team</li><li>Bring It to Life - Role-Specific Take-Home Task</li><li>Final Connection - Final Interview</li></ul>Seniority level: ExecutiveEmployment type: Full-timeJob function: Business Development

Business Development Officer

Oxford Economics

<div><h3 class="jobSectionHeader">Description</h3><div> 
Oxford Economics, a leading global economic research and consultancy firm, is looking to hire a highly motivated and ambitious candidate to manage and drive sales for the existing book of business across the Middle East &amp; Africa.</div><div>
</div><div>
As the Account Manager, you are responsible for managing a segment of Oxford&rsquo;s subscription clients across the Middle East &amp; Africa, dealing with client enquiries, retaining subscription revenues, identify and close up-sell opportunities and increasing usage of Oxford&rsquo;s services across the client base.</div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3> 
<ul>
<li>
Increase usage of the subscription services and grow the client user base</li>
<li>Identify and execute upsell opportunities, mitigate cancellation risks and create a territory strategy with the ADAM to manage the existing book of business and against subscription sales targets and KPIs.</li>
<li>Provide training on the services for new users as well as offer regular client updates</li>
<li>Identify upcoming renewals more than three months out and communicate these with the ADAM.</li>
<li>Answer any client questions and liaise with the relevant economists as required</li>
<li>Become proficient at navigating all of the OE website and respective databanks</li>
<li>Become proficient at managing client notifications and other delivery options such as API and other 3rd Party compatible platforms.</li>
<li>Working with marketing, notify clients updating them on product enhancements and other developments.</li>
<li>Be proficient on Salesforce using it to track any client interactions, sales, uplifts and cancellations</li>
<li>Become proficient on client usage software for internal reporting and client support</li>
<li>Work with marketing to organise client events and webinars</li>
<li>Manage client lists and chase clients on upcoming events and webinars</li>
<li>Help organize client meetings and presentations with economists as required</li>
</ul><div>Internal Communication</div><ul>
<li>Work with the ADAM and wider teams on any cross-border accounts that require support</li>
<li>Communicate opportunities, challenges, product development requests</li></ul><div></div><h3 class="jobSectionHeader"> 
Skills, Knowledge &amp; Expertise</h3> 
<ul>
<li>
Proactive and efficient problem solver with high levels of initiative</li>
<li>Fluent English a must, Arabic or other European languages are a plus</li>
<li>A University degree is required</li>
<li>A proven, demonstratable account management or client relations track record.</li>
<li>Must be highly organized and able to manage multiple projects at once</li>
<li>Candidate must have strong presentation and writing skills</li>
<li>Must have good knowledge of Microsoft Word, Excel, and PowerPoint</li>
<li>Must be a self-starter, with the drive to set and reach ambitious goals</li>
<li>Must be a team player</li>
<li>Must be able to travel and drive a car</li>
<li>Phone and face to face sales experience.</li>
<li>Any experience living or working in the region are a plus</li></ul> 
<h3 class="jobSectionHeader">
Equal Employment Opportunity (EEO)</h3><div> 
Oxford Economics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.</div><div></div><h3 class="jobSectionHeader"> 
About Oxford Economics</h3><div>
Oxford Economics was founded in 1981 as a commercial venture with Oxford University&rsquo;s business college to provide economic forecasting and modelling to UK companies and financial institutions expanding abroad. Since then, we have become one of the world&rsquo;s foremost independent global advisory firms, providing reports, forecasts and analytical tools on more than 200 countries, 250 industrial sectors, and 7,000 cities and regions. Our best-of-class global economic and industry models and analytical tools give us an unparalleled ability to forecast external market trends and assess their economic, social and business impact.</div><div></div><div> 
Headquartered in Oxford, England, with regional centres in London, New York, and Singapore, Oxford Economics has offices across the globe in more than 15 cities. We employ more than 400 professional economists, industry experts and business editors&mdash;one of the largest teams of macroeconomists and thought leadership specialists. Our global team is highly skilled in a full range of research techniques and thought leadership capabilities, from econometric modelling, scenario framing, and economic impact analysis to market surveys, case studies, expert panels, and web analytics.</div></div>

Account Manager - MENA

Mövenpick

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;.
We are Heartists&reg;
&ldquo;Heartist&rdquo; describes both our culture and who we are. Everything we do comes from the heart, and we&rsquo;re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things!
We believe that the world is more welcoming when we&rsquo;re connected. So that we see what we have in common, instead of what sets us apart.
Life in Movenpick
The Place to Savour Life- We believe true hospitality is about turning small gestures into heartwarming moments.
We enable our guests to Savour the flavor of life, balancing small indulgence with what&rsquo;s good for them- and good for the world. 
Job Description 
The Role<ul><li>
Under the general guidance and supervision of the Cluster Director of Sales and Marketing, implements all sales activities and maximizes business opportunities in his / her specific area of responsibility.</li><li>
To develop in conjunction with the Cluster Director of Sales &amp; Marketing structures, timely, achievable personal business plan.</li><li>
To drive, manage and maintain robust positive relations with all travel trade key accounts and business partners of Accor and the hotel.</li><li>
Generates and maintains customers of travel trade segment through various sales activities (face to face sales calls, telephone calls, entertainment)</li><li>
Maintains a high level of exposure for the hotel through direct sales, telephone and written communications.</li><li>
Ensures comprehensive and complete coverage of own portfolio covering all departments and accounts&rsquo; management for a comprehensive client servicing, achieving targets and maximum productivity.</li><li>
Provide service that is sincere, warm and enthusiastic, ensuring guests&rsquo; &amp; colleague&rsquo;s satisfaction at all times.</li><li>
Take time to familiarise yourself with all guests and colleagues, and be committed to service excellence.</li><li>
To promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li><li>
To generally promote and ensure good inter-departmental relations</li><li>
To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.</li><li>
To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.</li><li>
Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, and Heartist.</li><li>
Maintains professional business confidentiality.</li><li>
To adhere to Company and Hotel rules and regulations at all times.</li><li>
Flexible to adapt to sudden increase in working hours as per business needs.</li></ul> 

Qualifications 
Qualifications<ul><li>
Proven experience as a Sales Manager, preferably in the hospitality industry.</li><li>
Strong understanding of F&amp;B operations and Sales strategies.</li><li>
Excellent communication and negotiation skills.</li><li>
Ability to build and maintain relationships with clients and stakeholders.</li><li>
Creative and strategic thinker with a proactive approach.</li><li>
Strong organizational and time management skills.</li><li>
Bachelor&rsquo;s degree in Business Administration, Marketing, Hospitality Management, or a related field.</li></ul></div>

Sales Manager - Corporate & Long Stay

Birdcast Entertainment Services LLC

Assistant Manager &amp; Social Media Coordinator at Birdcast StudioJob OverviewBirdcast Studio is hiring a proactive and highly organised Assistant Manager &amp; Social Media Coordinator to support daily operations, client communication, bookings, and social media execution.This role requires someone who is confident with people, fast at problem-solving, and experienced in short-form video editing and social media trends.You will be the main point of contact for clients and a key support for studio operations, marketing, and sales.Key Responsibilities:Client Communication &amp; Sales<ul><li>Handle all incoming calls, WhatsApp inquiries, and emails</li><li>Convert inquiries into confirmed bookings</li><li>Confidently explain and sell Birdcast services</li><li>Upsell additional services (editing, reels packages, add-ons)</li><li>Maintain strong relationships with clients before, during, and after shoots</li></ul>Operations &amp; Booking Management<ul><li>Manage the studio booking calendar</li><li>Coordinate with the internal team on shoot schedules</li><li>Ensure clients receive reminders, instructions, and confirmations</li><li>Oversee client check-ins and ensure smooth studio experience</li><li>Assist management with day-to-day operational tasks</li></ul>Business Administration<ul><li>Prepare and send invoices</li><li>Track payments and follow up when needed</li><li>Communicate all billing updates with the accountant</li><li>Update service decks, presentations, and pitch materials</li><li>Maintain organized internal documents and workflow systems</li></ul>Marketing &amp; Social Media Execution<ul><li>Follow and execute the monthly social media strategy</li><li>Upload and schedule posts on Birdcast Instagram &amp; LinkedIn</li><li>Edit short-form videos in CapCut (reels, promos, behind-the-scenes)</li><li>Write basic captions and publish content consistently</li><li>Stay up-to-date with social media trends and platform algorithms</li><li>Assist in filming simple content when needed</li></ul>Required Skills &amp; Experience<ul><li>Strong CapCut editing skills (must know how to edit reels efficiently)</li><li>Solid understanding of social media platforms, trends, and algorithms</li><li>Excellent communication and people skills</li><li>Confident in speaking with clients and comfortable selling services</li><li>Highly organized and detail-oriented</li><li>Fast learner with strong initiative</li><li>Ability to multitask and work in a fast-paced environment</li><li>Professional and reliable work ethic</li><li>Comfortable using Canva for pitch decks and updates</li><li>Good understanding of video editing softwares (capcut)</li></ul>Why Work at Birdcast?<ul><li>Work inside a creative, fast-growing video production environment</li><li>Learn from the Creative Director who has 30 years broadcast experience (BBC, Sky News, Cartoon Network, Bloomberg etc)</li><li>Learn real skills in podcasting, content creation, and video production</li><li>Hands-on role with room for growth and responsibility</li><li>Opportunity to help shape the client experience and studio operations</li></ul>Job Type: Full-timePay: AED6,000.00 - AED7,000.00 per month

Assistant Manager Operations & Marketing

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