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client relationship manager Jobs in Dubai

client relationship manager

client relations manager

XM Radio

<div><div><div>The Role: 
</div><div></div> 
<div>We are looking for a passionate and self-motivated professional to join our Client Relations team.</div></div>
<div><div><h3 class="jobSectionHeader">The main responsibilities of the position include:</h3><ul><li><ul><li>
Develop and maintain excellent relationships with prospective and existing clients</li><li>
Responsible for activating new client leads and following up with potential clients</li><li>
Handle client inquiries and ensure that high level service is provided</li><li>
Perform personal clientele analysis and take actions as required</li><li>
Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients</li><li>
Ensure compliance with the company&rsquo;s legal guidelines and compliance procedures</li><li>
Provide suggestions on system enhancements</li><li>
Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development</li><li>
Contribute to the team effort by achieving targeted results</li><li>
Cooperate effectively with other departments as necessary</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader">Main requirements:</h3><ul><li><ul><li>
Degree in any business-related field</li><li>
Client handling experience in the financial services sector will be considered an advantage</li><li>
Fluent Georgian speaker with excellent oral and written skills in English</li><li>
Reliable, with integrity of character</li><li>
Outstanding communication and interpersonal skills</li><li>
Dynamic, innovative and target oriented</li><li>
Strong computer literacy</li><li>
Valid work permit required</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader">Benefit from:</h3><ul><li><ul><li>
Attractive remuneration package plus performance related reward</li><li>
Intellectually stimulating work environment</li><li>
Continuous personal development and international training opportunities</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader">The Hiring Experience: What Awaits You</h3><ul><li><ul><li>
Let&rsquo;s Connect &ndash; Intro Chat with Talent Acquisition</li><li>
Deep Dive &ndash; First Interview with Your Future Team</li><li>
Bring It to Life &ndash; Role-Specific Take-Home Task</li></ul></li></ul></div></div>
<div><div>All applications will be treated with strict confidentiality!</div></div> 
<div></div>
<div><div>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Georgian - Speaking Client Relations Manager

TXM Solutions

<div>
 
 
 JOB SPECIFICATION: CLIENT RELATIONS MANAGER
 
 
 
 
 
 
 
 JOB SUMMARY:
 
 
 
 The Client Relations Manager will be responsible for managing the internal complaints department and serve as a liaison between the regulators, clients and Banxso, through collaboration with internal departments to ensure that Banxso meets and exceeds its clients&rsquo; needs by creating, nurturing, and maintaining strong positive relationships between Banxso, the regulators and its clients addressing their queries and concerns promptly and effectively.
 
 
 
 
 
 This role plays a critical role to ensure full client satisfaction by delivering exceptional customer service. This role requires a person to deal with the regulator and clients from the beginning of their concern or enquiry; to know how to fully investigate, assess and address the client&rsquo;s concerns and inquiries from start to finish (resolution) is crucial.
 
 
 This person should always be promoting Banxso, by fostering a culture of continuous improvement, increasing client loyalty, long term business success and trust in the Banxso brand which is essential to our reputation and growth.
 
 
 
 
 
 
 Key Duties and Responsibilities, including but not limited to:
 
 
 
 
 
 
 
 Complaints Handling:
 
 Receive, review, and investigate customer complaints promptly by collaborating with the complaints teams and relevant departments to gather information and insights for complaint resolution by ensuring timely and accurate responses to customers, keeping them informed throughout the resolution process.
 
 
 
 
 
 
 Process Improvement:
 
 Identify patterns and trends in customer complaints to improve overall service delivery by working closely with the client relations officers and other departments to address systemic issues contributing to complaints, developing, and implementing improvements to prevent future complaints.
 
 
 
 
 
 
 Team Leadership:
 
 Supervise and lead a team of client relations officers by providing training and guidance to team members on effective complaint handling and monitoring team performance, ensuring adherence to established processes and standards.
 
 
 
 
 
 
 Compliance and Documentation:
 
 Ensure compliance with relevant regulations, regulators, and internal policies in the complaints resolution process by maintaining accurate and comprehensive records of all complaints and their resolutions, preparing reports for management, summarizing complaint data, and highlighting areas for improvement and recommendations.
 
 
 
 
 
 
 Customer Communication:
 
 Develop and maintain communication channels to keep customers informed about the status of their complaints and implement strategies to enhance customer satisfaction and loyalty.
 
 
 
 
 
 
 Collaboration:
 
 Work closely with other departments, such as legal, compliance, customer support, quality control, onboarding sales and retentions to address root causes of complaints, participating in cross-functional teams to implement process improvements and enhance overall customer experience.
 
 
 
 
 
 
 QUALIFICATIONS AND SKILLS:
 
 
 <ul>
 <li>
 Bachelor's degree in LLB
 </li>
 <li>
 Admitted attorney (preferably)
 </li>
 <li>
 Must be able to draft legal correspondence.
 </li>
 <li>
 Must be deadline driven and outcome orientated.
 </li>
 <li>
 Proven experience in a complaints management role.
 </li>
 <li>
 Strong leadership and team management skills.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Analytical and problem-solving abilities.
 </li>
 <li>
 Familiarity with relevant industry regulations and best practices.
 </li>
 <li>
 Ability to handle sensitive and confidential information with discretion.
 </li>
 <li>
 Proficiency in using complaint management software and other relevant tools.
 </li>
 </ul>
 
 
</div>

Client Relationship Manager

Majestay Tourism

We&rsquo;re Hiring: Account Manager &ndash; MajeStay Holiday HomesAbout Us: MajeStay Holiday Homes is a rapidly growing hospitality brand dedicated to delivering exceptional premium stay experiences. With a strong focus on high-quality property care, personalized guest service, and smooth, efficient operations, we&rsquo;ve built a reputation for excellence across every stay we manage. As we continue to expand, we&rsquo;re seeking a talented and detail-driven Account Manager to join our dynamic team.Role Overview: As an Account Manager at MajeStay, you will be the bridge between our property owners and guests, ensuring seamless communication, exceptional service, and optimal property performance. You will play a key role in maintaining strong client relationships while driving growth and operational excellence across our portfolio.Key Responsibilities:<ul><li>Serve as the primary point of contact for property owners, addressing queries and maintaining strong relationships.</li><li>Ensure smooth operations for all managed properties, including bookings, guest satisfaction, and issue resolution.</li><li>Monitor property performance and provide regular updates and insights to stakeholders.</li><li>Collaborate with marketing and operations teams to enhance property visibility and occupancy rates.</li><li>Develop strategies to grow client accounts while maintaining high-quality service standards.</li><li>Implement feedback and continuously improve operational processes.</li></ul>Requirements:<ul><li>Proven experience in account management, client relations, or hospitality operations.</li><li>Exceptional communication, interpersonal, and organizational skills.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Ability to multitask and thrive in a fast-paced, dynamic environment.</li><li>Familiarity with property management systems or hospitality technology is a plus.</li></ul>What We Offer:<ul><li>Competitive salary with performance-based incentives.</li><li>Opportunity to work with a rapidly growing hospitality brand.</li><li>Career growth and professional development in a supportive environment.</li><li>A collaborative, vibrant, and customer-focused work culture.</li></ul>Join Us: If you&rsquo;re passionate about hospitality, client success, and premium experiences, MajeStay Holiday Homes is the place for you!Apply Now: hr@majestay.comONLY SHORTLISTED CANDIDATES WILL BE CONTACTED IMMEDIATELYJob Type: Full-timePay: From AED5,000.00 per monthAbility to commute/relocate:<ul><li>Media City: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Account Manager in Holiday Homes : 3 years (Required)</li></ul>Language:<ul><li>arabic (Required)</li><li>English (Required)</li></ul>

Account Manager - MajeStay Holiday Homes

ITP Media Group

ITP Media Group (ITP) is one of the largest media companies in the Middle East, with a portfolio of more than 80 brands. The company delivers quality, up-to-date content to its readers, viewers, users, and followers through digital, print, events, awards, video content, social media platforms, and social media influencers. These brands include major international and regional names such as Arabian Business , Harper s Bazaar Arabia , GRAZIA , Cosmopolitan , ICON , and Esquire . 
 <div>
 Role Summary: 
 </div>
 <div>
 As a Commercial Accounts Executive for Arabian Business at ITP Media Group, you will assist the Commercial Manager in path planning, project management, client relations, budgeting, reporting, and general administration. 
 </div> 
 <div>
 
 </div> Requirements Knowledge and Proficiency 
 <ul>
 <li> Proficient in creating new opportunities and sales presentations as directed by the Commercial Manager assisting in path planning, project management, client relations, budgeting, reporting, and general administration. </li>
 <li> Skilled in sourcing and synthesising information from diverse sources. </li>
 <li> Proficient in managing partnership packages to ensure delivery of promised print, digital, and social outputs. </li>
 <li> Knowledge of all integral systems Trello, Zoho, Google Drive, Magnet (training provided). </li>
 <li> Knowledge of the internal order approval system, key contacts, and paperwork requirements (training provided). </li>
 <li> Management of the internal month-end closing process across the group. </li>
 <li> Proficient in creating post-campaign reports and analysis for key accounts within the group. </li>
 </ul> Management Responsibilities 
 <ul>
 <li> Management of order workflow across commercial and editorial teams managing editorial and commercial operations across digital, print, and experiential businesses, overseeing resource allocation to achieve targets. </li>
 <li> Management of Trello across commercial and editorial teams supporting commercial and PR content requests, tracking deliverables, and ensuring editorial commitments are met. </li>
 <li> Opportunity to represent the brands at key industry business events. </li>
 </ul> Project and Account Management 
 <ul>
 <li> Assist in managing wider teams' projects and accounts throughout their leave periods as needed acting as a primary liaison across departments, addressing queries, troubleshooting issues, and escalating matters as needed. </li>
 <li> Establishing, implementing, and supporting the brands events calendar, working and follow-up files for the teams. Assist the teams pre-, during, and post-events (guest management, logistics, operations, communication, information, and material management). </li>
 <li> Supporting the delivery and attending brand events across the group where needed. </li>
 </ul> Media Planning and Relationship Management 
 <ul>
 <li> Independently conduct media planning based on client briefs and foster relationships to drive comprehensive annual planning whilst identifying commercial opportunities for optimal brand investment. </li>
 </ul>
 <div>
 
 </div>

Commercial Accounts Executive

Join to apply for the Business Development Officer role at XMWe are looking for a motivated and passionate individual to join our dynamic team. In this role, you will oversee the performance of the client relations team, implement global sales strategies while adapting them to regional markets, and identify new opportunities for growth. This position focuses on lead generation, client activation, retention, and ensuring that the client relations team operates effectively to meet organizational goals.The main responsibilities of the position include:<ul><li>Support the implementation of the market penetration and expansion strategy to generate high-quality leads.</li><li>Ensure smooth onboarding to convert leads into active clients and build strong relationships with existing and potential clients.</li><li>Identifies, evaluates and suggests new business development opportunities and actions.</li><li>Test new approaches for lead generation, activation, and retention, and scale successful strategies.</li><li>Prepare reports on business performance, market analysis and client feedback.</li><li>Motivate and train the client relations team to achieve targets and improve client outcomes.</li><li>Monitor performance metrics, provide feedback, and adjust strategies for improvement.</li><li>Conduct training on lead nurturing, activation, and retention techniques.</li><li>Set clear goals, offer ongoing support, and recognize team achievements.</li><li>Ensure consistent growth on business and team performance, attend industry events, trade shows and networking meetings to build professional relationships.</li><li>Work closely with marketing, product, and operations teams to align efforts and share insights.</li><li>Act as the liaison between global leadership and local teams to ensure consistent messaging.</li><li>Stay updated on industry trends and client preferences to refine approaches, analyse market trends and competitors' activities to identify growth areas, and localize global sales strategies for regional markets.</li></ul>Main requirements:<ul><li>Degree in any business-related field.</li><li>At least 3 years of experience in a similar position (i.e. sales, business development, etc.) including team management experience.</li><li>Experience within the financial services industry will be considered an advantage.</li><li>Fluency in Arabic and English with excellent verbal and written communication skills.</li><li>Dynamic, innovative, and target oriented.</li><li>Outstanding communication and interpersonal skills.</li><li>Reliable, with integrity of character and strong business acumen.</li><li>Strong understanding of market dynamics and customer needs.</li><li>Very good people management and strategic thinking skills.</li><li>Goal oriented with a focus on result.</li></ul>Benefit from:<ul><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>The Hiring Experience: What Awaits You<ul><li>Let's Connect - Intro Chat with Talent Acquisition</li><li>Deep Dive - First Interview with Your Future Team</li><li>Bring It to Life - Role-Specific Take-Home Task</li><li>Final Connection - Final Interview</li></ul>Seniority level: ExecutiveEmployment type: Full-timeJob function: Business Development

Business Development Officer

ROOMERS

B2B MANAGERJOB DESCRIPTIONAbout the RoleWe are looking for an experienced and results-driven B2B Manager to join our team. This position focuses exclusively on developing and managing business-to-business relationships with key clients in the hospitality, interior design, and corporate sectors. The ideal candidate will have a proven track record in B2B sales, excellent communication skills, and the ability to drive growth through strategic client partnerships.Key Responsibilities<ul><li>Business Development: Identify, target, and onboard new B2B clients within the HoReCa, design, and corporate gifting industries.</li><li>Account Management: Manage and grow existing client accounts, ensuring long-term satisfaction and repeat business.</li><li>Sales Strategy: Develop and execute sales plans to achieve company targets and expand market presence.</li><li>Client Relations: Build strong, professional relationships with key decision-makers, procurement managers, and business owners.</li><li>Negotiation &amp; Contracting: Prepare proposals, negotiate pricing and terms, and close deals effectively.</li><li>Market Analysis: Stay informed about industry trends, competitor activity, and emerging opportunities to position our products strategically.</li><li>Collaboration: Work closely with marketing, logistics, and product teams to ensure smooth project execution and exceptional client experiences.</li></ul>Qualifications<ul><li>Minimum 3&ndash;5 years of proven experience in B2B sales, preferably in the luxury goods, hospitality, or design sectors.</li><li>Strong business acumen with a results-oriented approach.</li><li>Excellent negotiation, presentation, and communication skills.</li><li>Proficiency in English (required); Arabic is an advantage.</li><li>Experience in the Dubai or GCC market preferred.</li><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field.</li></ul>What We Offer<ul><li>Opportunity to lead and shape B2B growth in a premium lifestyle brand.</li><li>Professional development and training programs.</li><li>A collaborative and dynamic work culture within a design-driven company.</li><li>Office and showroom located in Dubai&rsquo;s City Walk.</li></ul>Job Type: Full-timePay: AED12,000.00 - AED25,000.00 per monthExperience:<ul><li>wholesale: 2 years (Required)</li></ul>

B2B Manager

EVE medical center

Key Responsibilities:Identify and pursue new business opportunities in medical consumablesBuild and maintain strong relationships with clients, partners and key project stakeholdersPrepare proposals, presentations and tender submissionsConduct market research to support strategic planningCoordinate with internal teams to ensure smooth project acquisition and client satisfactionQualifications:Experience in business development, sales &amp; client relations (preferably in medical consumables)Strong communication, negotiation and presentation skillsAbility to work independently, manage pipelines and meet targetsValid UAE driver&rsquo;s licenseJob Type: Full-timePay: AED4,000.00 - AED6,000.00 per month

Explore 3996+ Client relations manager in Dubai this November. Find roles across top companies and apply now to boost your career.

3996 client relations manager jobs IN Dubai

Georgian - Speaking Client Relations Manager

Client Relationship Manager

Account Manager - MajeStay Holiday Homes

Commercial Accounts Executive

Business Development Officer

B2B Manager

Business Development Officer