sales manager

project manager

relationship manager

key account manager

sales consultant

client service manager

Mobishastra Technologies LLC

<p><b>About the Role:</b><br/>We are seeking a proactive team member to join us. The ideal candidate will be responsible for ensuring our customers achieve their desired outcomes while maximizing the value of our services. You will serve as the main point of contact for clients, driving engagement, satisfaction, retention, and growth.</p><p><b>Key Responsibilities:</b></p><ul><li>Build strong, long-term relationships with assigned customers.</li><li>Onboard new clients and provide product training and support.</li><li>Monitor customer health metrics and proactively address issues.</li><li>Act as the voice of the customer internally, advocating for their needs.</li><li>Collaborate with sales, product, and support teams to ensure a seamless customer experience.</li><li>Identify upsell/cross-sell opportunities and assist in renewals.</li><li>Handle customer inquiries and resolve issues in a timely manner.</li><li>Maintain detailed and accurate records in CRM systems.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree or equivalent experience.</li><li>1+ years in a customer success, account management, or client-facing role.</li><li>Excellent communication, interpersonal, and problem-solving skills.</li><li>Strong organizational skills and attention to detail.</li><li>Comfortable working with CRM tools and customer success platforms.</li><li>Ability to manage multiple accounts and projects simultaneously.</li><li>Experience in SaaS or tech environments is preferred.</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive salary and performance incentives.</li><li>Professional growth opportunities.</li><li>Health benefits .</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED4,000.00 - AED5,000.00 per month</p><p>Experience:</p><ul><li>Software Industry: 1 year (Required)</li></ul>

Client Service Manager

PARTY ZONE LLC

<p>Party Zone LLC is seeking a dynamic and service-driven Business Development Executive to manage and grow our HORECA (Hotel, Restaurant, Catering) accounts.</p><p><b>Key Responsibilities</b></p><ul><li>Manage day-to-day communication and relationship with assigned HORECA clients.</li><li>Coordinate and follow up on quotations, orders, deliveries, and account receivables.</li><li>Upsell and promote new product launches or seasonal collections to clients.</li><li>Assist in onboarding new accounts, documentation, and sample sharing.</li><li>Prepare client proposals, order confirmations, and monthly sales reports.</li><li>Conduct periodic check-ins with clients to ensure satisfaction and gather feedback.</li><li>Support the Sales Manager in achieving monthly and quarterly targets.</li><li>Work closely with warehouse and logistics teams to ensure timely order fulfillment.</li></ul><p><b>Qualifications &amp; Requirements</b></p><ul><li>Bachelor&rsquo;s degree or equivalent experience in Business Administration or related field.</li><li>2&ndash;4 years of experience in sales coordination or client service, ideally in HORECA.</li><li>Excellent verbal and written communication skills in English.</li><li>Strong interpersonal skills with a customer-oriented mindset.</li><li>Proficient in MS Office (Excel, Word, Outlook) and CRM systems.</li><li>Organized, self-motivated, and detail-oriented.</li><li>Ability to handle pressure and meet deadlines.</li><li>Female candidates preferred</li><li>Based in Dubai with valid Driving License.</li></ul><p>Job Types: Full-time, Permanent</p><p>Application Question(s):</p><ul><li>How many years of sales experience in HORECA ?</li></ul><p>Experience:</p><ul><li>Sales: 4 years (Required)</li></ul><p>License/Certification:</p><ul><li>UAE Driving license (Required)</li></ul><p>Location:</p><ul><li>Dubai (Required)</li></ul>

Business Development Executive (HORECA)

<div><div><div><div>United Arab Emirates</div>
</div><div><div>Business management, administration and support, Client advisory / Relationship management</div>
</div><div><div>Global Wealth Management
</div></div><div><p><b>Job Reference #</b></p>
<div>322414BR</div>
</div><div><p><b>City</b></p>
<div>Dubai</div>
</div><div><p><b>Job Type</b></p>
<div>Full Time
</div></div><div><p><b>Your role</b></p>
<div>Do you look for a new challenge within the dynamic and fast paced Wealth Management environment? Do you want to be part of a high performing team? Do you have a &quot;can do&quot; mentality and want to be part of our growth story and create impact?<br>
We&rsquo;re looking for a client account manager to:<br>
<ul><li>manage daily business in client servicing and provide high quality service</li><li>be the point of entry for processing client orders, e.g. stock orders, foreign exchange, loans and deposits</li><li>perform account maintenance tasks and client-related processes; e.g. account opening and closing, suitability reviews, initial and recurring KYC and due diligence</li><li>research, follow-up and resolve client inquiries and problems through effective interaction with clients, and internal partners in a timely and professional manner</li><li>support client advisors in delivering exceptional client services and with administrative legal and compliance related tasks and duties</li><li>mitigate risks and raise red flags and concerns</li></ul></div>
</div><div><p><b>Your team</b></p>
<div>You will be working in the Client Service Team based in the Advisory Office Dubai, a multicultural and dynamic team. The CST Dubai supports client advisors across three main markets: Arabian Gulf, Saudi Arabia and NRI/NRP. You'll play an important role in our delivery of bespoke client services and become a trusted client account manager for the wealthiest families mainly for NRI/NRP market. Our combined efforts help manage, preserve and grow the wealth of our clients, through strong partnership at every stage of their journey.<br>
Although we are diverse in terms of nationalities, genders, age groups and professional backgrounds we are united by our passion for business and success.</div>
</div><div><p><b>Your expertise</b></p>
<ul><li>financial services experience, ideally within a client facing team or other relevant commercial experience within the financial services industry</li><li>Banking apprenticeship or equivalent financial qualifications</li><li>effective relationship management skills, able to show situational awareness and initiative to self-challenge and/or challenge others</li><li>interest in financial markets and in dealing with institutional-like clients</li><li>sound judgement and problem-solving skills with a proactive style that delivers timely results</li><li>confident, motivated and able to adapt to a rapidly changing environment</li><li>excellent skills in English (oral and written), further languages are an asset</li></ul>
</div><div><p><b>About us</b></p>
<div>UBS is the world&rsquo;s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal &amp; Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.<br>
<br>
We have a presence in all major financial centers in more than 50 countries.</div>
</div><div><p><b>How we hire</b></p>
<div>We may request you to complete one or more assessments during the application process. Learn more</div>
</div><div><p><b>Join us</b></p>
<div>At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We&rsquo;re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That&rsquo;s why collaboration is at the heart of everything we do. Because together, we&rsquo;re more than ourselves.<br>
<br>
We&rsquo;re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.</div>
</div><div><p><b>Contact Details</b></p>
<div>UBS Business Solutions SA<br>
UBS Recruiting</div>
</div><div><p><b>Disclaimer / Policy statements</b></p>
<div>UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.</div></div></div></div><div></div>

Client Account Manager CST Dubai

Finalto

<div>
 <p>
  <strong>
   About Us
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Finalto is a global leader in liquidity provision and trading technology solutions, serving institutional and B2B clients across financial markets worldwide. With regulated entities in the UK, Singapore, Cyprus, Australia, and the UAE, and additional operational teams in Denmark and Bulgaria, we combine international reach with local expertise.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our business spans multi-asset liquidity, risk management, and cutting-edge trading platforms, supporting clients in achieving more efficient and sustainable growth. At the core of our success is our commitment to innovation, operational excellence, and robust governance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As part of a global financial services group, Finalto combines the scale and stability of an established organisation with the agility of a fintech innovator. We are driven by collaboration, integrity, and performance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Joining Finalto means becoming part of a diverse and dynamic team where your contributions have real impact. We invest in our people, offering opportunities for professional growth, international exposure, and the chance to shape the future of trading technology and liquidity solutions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Purpose
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Client Service Specialist will act as the primary liaison between the company and its clients, ensuring a seamless customer experience from onboarding through ongoing account management. This role is integral to maintaining client satisfaction, addressing service needs, and fostering long-term relationships that support client retention and revenue growth. The position requires a combination of product knowledge, problem-solving skills, and exceptional communication abilities, alongside a strong understanding of operational processes in a regulated financial services environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Serve as the first point of contact for client inquiries, requests, and service issues, providing timely, accurate, and professional responses.
  </li>
  <li>
   Support the full client lifecycle, including onboarding, account setup, KYC documentation, and periodic reviews to ensure compliance with applicable regulations.
  </li>
  <li>
   Work closely with internal teams&mdash;including trading, operations, compliance, and finance&mdash;to coordinate prompt and effective resolution of client issues.
  </li>
  <li>
   Maintain accurate and up-to-date client records in the CRM system, documenting all communications and transactions.
  </li>
  <li>
   Provide proactive account management, identifying opportunities for cross-selling and upselling additional products and services in line with client needs.
  </li>
  <li>
   Assist in client training sessions, webinars, or product demonstrations to enhance client knowledge and engagement.
  </li>
  <li>
   Monitor service quality metrics and client satisfaction levels, escalating concerns to management where appropriate.
  </li>
  <li>
   Keep abreast of product developments, market changes, and regulatory updates to ensure accurate client communication.
  </li>
  <li>
   Support the development of process improvements to enhance client service efficiency and quality.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Experience
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, Finance, Economics, or a related field.
  </li>
  <li>
   Minimum 2&ndash;3 years&rsquo; experience in client service, relationship management, or account support, ideally in the financial services or trading industry.
  </li>
  <li>
   Strong understanding of financial products, operational workflows, and compliance requirements within the UAE.
  </li>
  <li>
   Demonstrated ability to manage multiple priorities in a fast-paced, high-pressure environment.
  </li>
  <li>
   High level of professionalism, integrity, and client focus, with excellent interpersonal skills.
  </li>
  <li>
   Proficiency in Microsoft Office Suite and CRM platforms; experience with trading systems advantageous.
  </li>
  <li>
   Excellent verbal and written communication skills in English; Arabic language skills are beneficial.
  </li>
  <li>
   Prior experience working in a multicultural environment within the UAE is desirable.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
</div>


Client Service Specialist

Standard Chartered Bank

<div><div><div><div><div><div><div><div><p>Job ID: 37243
 </p><p>Location: Dubai, AE
 </p><p>Area of interest: Operations
 </p><p>Job type: Regular Employee
 </p><p>Work style: Office Working
 </p><p>Opening date: 20 Aug 2025
</p></div>
</div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><b>Job Summary</b></div>
</div><div><ul><li>Platinum Client Service Partner, Private Banking and Affluent is responsible for providing superior client experience to a certain set of Affluent Clients (also known as &lsquo;Platinum clients&rsquo;) in fulfilment of their requests across the entire client journey - includes facilitating new bespoke initiatives, operational excellence, and strategic issue stewardship.</li><li>This will require enabling differentiated service levels for such clients while providing higher level of visibility and transparency of the process to our frontline and clients.</li><li>The role will closely work with key staff in frontline, Client Service Managers, Credit Risk, Credit risk Operations, Banking and Wealth management Operations, Asset class owners (product teams), Legal and Compliance to fulfil client needs on an ongoing basis.</li></ul>
<div>
The role is a part of Wealth and Retail Banking Team.<br>
<b>Core Responsibilities</b><br>
<ul><li>Assess new Platinum clients&rsquo; requests from frontline / market heads across entire client journey including product offering / credit process / asset transfer and other ongoing service requests.</li><li>Institute an ongoing rhythm with frontline to proactively get details of upcoming platinum clients service requests to forecast and enable requisite attention / resourcing available in different teams.</li><li>Assess client needs, incoming portfolio, and establish which teams across business, operations, risk function and technology / digital teams are required to fulfil each client request.</li><li>Proactively liaise with such teams to enable fulfilment of these requests, primarily focusing on providing superior client service / visibility and transparency of the entire process to Frontline and clients.</li><li>Drive client digital adoption and access, and enabling them to access new digital offerings / products/ solutions with us (example Online equities, Private Banking Mobile app)</li><li>Define Service levels across each of the sub-processes in the client journeys (Credit Risk, Credit Operations, Product fulfilment, Asset Transfer, Ongoing Servicing &amp; transacting, WM Operations, Digital Adoption)</li><li>Define, measure, and publish scorecards to senior management / Private Banking COOs on these service levels. Mitigate / Arrest areas of concern by proactively taking measures with different teams. Proactively escalate to management where necessary.</li></ul></div></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><div><b>
Strategy</b><br>
<ul><li>Assess new Platinum clients&rsquo; requests from frontline / market heads across entire client journey including product opening / credit process / asset transfer and other ongoing service requests to achieve facilitating of new bespoke initiatives, operational excellence, and strategic issue stewardship.</li></ul></div>
<div><b>
Business</b><br>
<ul><li>Institute an ongoing rhythm with frontline to proactively get details of upcoming platinum clients service requests to forecast and enable requisite attention / resourcing available in different teams.</li></ul></div>
<div><b>
Processes</b><br>
<ul><li>Assess client needs, incoming portfolio, and establish which teams across business, operations, risk function and technology / digital teams are required to fulfil each client request.</li><li>Proactively liaise with such teams to enable fulfilment of these requests, primarily focusing on providing superior client service / visibility and transparency of the entire process to Frontline and clients.</li></ul></div>
<div><b>
People &amp; Talent</b><br>
<ul><li>Drive client digital adoption and access, and enabling them to access new digital offerings / products/ solutions with us (example Online equities, Private Banking Mobile app)</li></ul></div>
<div><b>
Risk Management</b><br>
<ul><li>Define Service levels across each of the sub-processes in the client journeys (Credit Risk, Credit Operations, Product fulfilment, Asset Transfer, Ongoing Servicing &amp; transacting, WM Operations, Digital Adoption)</li></ul></div>
<div><b>
Governance</b><br>
<ul><li>Define, measure, and publish scorecards to senior management / Private Banking COOs on these service levels. Mitigate / Arrest areas of concern by proactively taking measures with different teams. Proactively escalate to management where necessary.</li></ul></div></div></div><div></div><div><div>
</div><div><div><b>
Regulatory &amp; Business Conduct</b><br>
<ul><li>Display exemplary conduct and live by the Group&rsquo;s Values and Code of Conduct.</li><li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li><li>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</li><li>Lead to achieve the outcomes set out in the Bank&rsquo;s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *</li><li>Serve as a Director of the Board</li><li>Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)</li></ul></div>
<div><b>
Key stakeholders</b><br>
<ul><li>Regional Heads, Private Banking</li><li>Market Heads, Private Banking</li><li>Respective Heads of Private Banking Operations &ndash; WM, S&amp;T, Onboarding</li><li>Global COO, Servicing and Transacting</li><li>Global COO. On-boarding</li><li>Private Banking COOs</li></ul></div>
<div><b>
Other Responsibilities</b><br>
<ul><li>Embed Here for good and Group&rsquo;s brand and values in Dubai/ WRB/ Platinum Client Service, PvB Ops [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);</li></ul></div></div></div><div><div><div><b>
Skills and Experience</b></div>
</div><div><ul><li>Credit Operations/Legal</li><li>Securities and OTC Product Knowledge</li><li>Microsoft Office Suite</li></ul></div></div><div><div><div><b>
Qualifications</b></div>
</div><div><ul><li>Years of experience in Private Banking / Wealth Management with specific to front office / operations</li><li>Proven history of managing key stakeholders and driving transformation.</li><li>Be able to multitask and manage different initiatives at a time.</li><li>Be able to understand operational aspects of private banking and to provide guidance on new bespoke and ad hoc processes to support business growth.</li><li>Having in depth knowledge in securities and OTC products would be an advantage.</li><li>Proficiency in Microsoft Office</li><li>Strong in verbal, presentation, and written communication skills</li></ul></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><div>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</div>
<div>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</div>
<div>Together we:</div>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><div><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</div>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul></div></div></div>
</div></div></div></div><div><div><p>www.sc.com/careers</p></div></div></div><div></div>

Platinum Client Service Partner, PvB

PlaceUp

<div><p><b>Role Overview</b></p><p>
The Sales Manager will own client acquisition and revenue growth. This is a hands-on, client-facing role for someone who thrives on building relationships, identifying opportunities, and closing deals.</p><p></p><p><b><br>
Key Responsibilities</b></p><p><b>
Business Development &amp; Sales Growth</b></p><ul><li>
Identify, target, and convert high-value corporate and private clients in the luxury sector.</li><li>
Leverage existing network and proactively build new relationships through networking, events, and outreach.</li><li>
Develop tailored proposals and pitches that align with client brand and budget requirements.</li><li>
Negotiate contracts, pricing, and service agreements to maximize profitability while ensuring client satisfaction.</li></ul><p></p><p><b>
Client Relationship Management</b></p><ul><li>
Act as the primary contact for assigned accounts, ensuring exceptional service and repeat business.</li><li>
Maintain regular engagement with clients to understand needs, anticipate opportunities, and provide relevant product recommendations.</li><li>
Collaborate with the PD Associate Manager to translate client requirements into product briefs.</li></ul><p></p><p><b><br>
Cross-Functional Collaboration</b></p><ul><li>
Work closely with the Sourcing Associate Manager to ensure feasibility, cost efficiency, and timely delivery of proposals.</li><li>
Partner with the PD Associate Manager to align on product timelines, quality, and client approvals.</li><li>
Contribute market insights to guide sourcing, design, and development strategies.</li></ul><p></p><p><b><br>
Sales Strategy &amp; Reporting</b></p><ul><li>
Develop quarterly and annual sales plans to meet revenue targets.</li><li>
Track and report sales pipeline, conversion rates, and revenue performance.</li><li>
Provide feedback to leadership on market trends, competitor activities, and product opportunities.</li></ul><p></p><p><b><br>
Requirements</b></p><ul><li>
Minimum 6 years of sales experience, preferably in luxury goods, corporate gifting, hospitality, or high-end consumer products.</li><li>
Proven track record of achieving and exceeding sales targets.</li><li>
Strong existing client network within relevant sectors.</li><li>
Energetic, dynamic, and solutions-oriented personality with a roll-up-your-sleeves approach.</li><li>
Excellent negotiation, presentation, and interpersonal skills.</li><li>
Ability to work collaboratively in a team environment.</li><li>
Proficiency in Microsoft Office; CRM system experience preferred.</li><li>
Arabic speaking is a plus.</li></ul></div>

Sales Manager

Ides Canada Inc.

<p><b>Position Overview</b></p><p>The Service Manager will play an essential role in the day-to-day technical and client-facing operations of our Scentroid Middle East operations. This role combines leadership, fieldwork, sales support, and technical service delivery across the region. As a cornerstone of the customer experience, the Service Manager will lead technician coordination, conduct site visits, support laboratory functions, and act as a liaison between clients and internal teams.</p><p>This position is ideal for a dynamic professional with strong technical acumen, a customer focused mindset, and the ability to manage multiple responsibilities in a fast-paced, high-growth environment.</p><p><b>Key Responsibilities</b></p><p><b>1. Technical Service Management</b></p><ul><li>Perform on-site installations, calibrations, maintenance, and troubleshooting of Scentroid&rsquo;s air quality and odor monitoring systems.</li><li>Manage fieldwork logistics, ensuring high service quality and compliance with EN13725 and other applicable standards.</li><li>Provide technical reports and documentation following field service activities.</li></ul><p><b>2. Workforce Coordination</b></p><ul><li>Organize and assign tasks to the technician team (2&ndash;4 technicians depending on phase).</li><li>Plan resources effectively to meet customer commitments and optimize service efficiency.</li><li>Ensure technicians receive regular training and stay current with Scentroid protocols and technologies.</li></ul><p><b>3. Sales and Client Engagement</b></p><ul><li>Support the sales team during customer consultations, providing technical insights and solution recommendations.</li><li>Attend customer meetings and site assessments with the Branch Manager or Sales Representatives.</li><li>Provide pre-sales technical input and help configure solutions tailored to client needs.</li></ul><p><b>4. Laboratory Support</b></p><ul><li>Supervise or assist with the operations of the EN13725-certified odor laboratory, including sample preparation and instrument validation.</li><li>Collaborate with Scentroid Canada&rsquo;s Remote Odor Consultant for specialized odor analysis.</li><li>Uphold quality assurance processes and ensure lab work complies with international standards.</li></ul><p><b>5. Training and Knowledge Transfer</b></p><ul><li>Train clients and distributors on equipment usage, maintenance, and software platforms such as SIMS3.</li><li>Conduct workshops or assist in delivering certified training programs to municipalities and regulators.</li></ul><p><b>6. Continuous Improvement and Reporting</b></p><ul><li>Monitor service KPIs, such as client satisfaction, service turnaround time, and first-time fix rate.</li><li>Identify process improvements and recommend new tools or workflows.</li><li>Submit service and performance reports to the Branch Manager on a monthly basis.</li></ul><p><b>Key Qualifications</b></p><p><b>Education</b></p><ul><li>Bachelor&rsquo;s degree in Environmental Science, Mechanical Engineering, Instrumentation, or related technical field.</li></ul><p><b>Experience</b></p><ul><li>Minimum 5 years of experience in environmental services, field instrumentation, or industrial monitoring.</li><li>At least 2 years in a team leadership or service coordination role.</li><li>Experience with air quality or odor monitoring systems is a strong advantage.</li></ul><p><b>Skills</b></p><ul><li>Strong technical knowledge of environmental monitoring equipment.</li><li>Excellent organizational and leadership capabilities.</li><li>Outstanding communication and customer service skills.</li><li>Proficiency with software-based monitoring platforms and Microsoft Office tools.</li><li>Working knowledge of EN13725 or ISO/IEC 17025 is preferred.</li></ul><p><b>Desirable Traits</b></p><ul><li>Multilingual ability (Arabic and English preferred).</li><li>Familiarity with GCC regulatory frameworks for environmental compliance.</li><li>Experience working in joint ventures or start-up environments in the Middle East.</li></ul><p><b>Compensation</b></p><ul><li>Competitive salary commensurate with experience.</li><li>Annual performance-based bonus.</li><li>Health insurance and travel allowances.</li><li>Opportunities for international training and professional development.</li></ul><p><b>Why Join Scentroid Middle East?</b></p><p>Be part of a transformative venture at the forefront of environmental innovation. As Service Manager, you will contribute to regulatory advancement, sustainable practices, and regional leadership in odor and air quality solutions. Join a team driven by science, service, and sustainability.</p><p>Job Types: Full-time, Permanent</p><p>Pay: AED8,000.00 - AED12,000.00 per month</p><p>Willingness to travel:</p><ul><li>75% (Preferred)</li></ul>

Technical Service Manager: Scentroid Middle East

Explore 3753+ Client service manager in Dubai this September. Find roles across top companies and apply now to boost your career.