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client service representative ii

DEEL

<div>Desk Support - Department &middot; SpiderRock EXS, LLC &middot; Full-time &middot; $95,000 USD - $115,000 USD
<div>
<div><div><div>Overview
</div></div></div></div><div>We are searching for a polished and experienced Senior Client Support Representative ready to join our service-centric Client Support team catering to our large institution clients that utilize our low latency proprietary trading platform. If you are a self-starter, love to problem solve, thrive and contribute to a growing team, then you have come to the right place. The Client Support Representative is a full-time exempt position reporting to our Head of Client Support in our Chicago office.
WHAT YOU WILL DO
<ul><li>Provide level 1 and 2 trade, system and integration support at the direction of the client support manager. Such responsibilities include, but are not limited to:
<ul><li>First-level and second-level telephone, chat and email support to clients using either GUI-based or automated remote trading s
</li><li>Trade support and -level troubleshooting of orders generated by SpiderRock's proprietary algorithms
</li><li>Troubleshoot system and client connectivity issues
</li><li>Investigate order routing issues between SpiderRock and multiple execution brokers
</li><li>Perform QA of internal trading tools, algorithms and risk s and document as needed
</li><li>Assist in client-onboarding and account creation
</li></ul></li><li>Work closely with our Enterprise Operations, Sales/Business Development and Development teams
</li><li>Train new support analysts and lead support team efforts
</li></ul>WHAT WE ARE LOOKING FOR
<ul><li>Bachelor's degree or equivalent experience
</li><li>Concentrations on Finance, Economics, Mathematics or Computer Science are preferred
</li><li>FIX protocol experience is recommended
</li><li>Experience using SQL, Python, C#, and understanding US Equities and Derivatives (Indexes and Options), Futures
</li><li>Required to obtain the SIE, Series 3, Series 7 and Series 63 licenses within 6 months of employment, a huge plus if you already have these licenses
</li><li>Ability to resolve issues in a timely manner
</li><li>Professional, motivated attitude
</li><li>Strong interpersonal skills and communication
</li><li>Manage multiple issues in a fast pace, high pressured technology environment
</li><li>Independent self-starter and a keen attention to detail
</li><li>Enjoys working in a fast paced, collaborative environment
</li><li>Available to work in onsite at our downtown Chicago state of the art office
</li><li>Local to Chicagoland area only or willing to relocate to Chicago
</li></ul>WHAT TO EXPECT
<ul><li>Highly competitive pay, benefits and bonus structure
</li><li>Health insurance (medical, dental, vision)
</li><li>Voluntary ancillary plans (Life &amp; AD&amp;D, Short-Term Disability, Long-Term Disability, Critical Accident and Critical Illness)
</li><li>Discounted pet insurance
</li><li>Progressive time off benefits (unlimited PTO, maternity leave, paternal leave)
</li><li>Wellness programs
</li><li>Zen Den for meditation, naps, nursing, or just to decompress
</li><li>Work with high-caliber and innovative professionals
</li><li>Access to unlimited snacks and beverages in our lounge area
</li><li>Monthly, Quarterly, and Semi-Annual company sponsored events
</li><li>401K Safe Harbor Plan and Match
</li><li>Onsite gym membership
</li><li>Divvy bike access
</li><li>A fun and collaborative environment
</li></ul>SpiderRock is an Equal Opportunity Employer</div></div>

Client Service Representative II

Kohlberg Kravis Roberts & Co.

<div><div>COMPANY OVERVIEW

KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR&rsquo;s insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR&rsquo;s investments may include the activities of its sponsored funds and insurance subsidiaries.</div><div> 

 KKR Global Client Solutions

Insurance Product Strategies &ndash; New York

Job Specification 


COMPANY OVERVIEW

KKR &amp; Co. Inc., together with its subsidiaries, is a leading global investment firm that offers alternative asset management and capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR&rsquo;s insurance subsidiaries offer retirement, life and reinsurance products under the management of The Global Atlantic Financial Group. For additional information about KKR &amp; Co. Inc. (NYSE: KKR), please visit KKR&rsquo;s website at www.kkr.com. 


POSITION OVERVIEW

KKR's Insurance Product Strategies team is seeking a Principal to serve as a senior product specialist within the Global Client Solutions platform. The Principal will possess deep expertise across the full spectrum of solutions KKR offers to insurance company clients, including multi-asset management partnerships, reinsurance transactions, product development collaborations, wealth and defined contribution solutions, and strategic capital solutions such as sidecars and joint ventures. 


The Principal will be responsible for developing comprehensive, tailored partnership proposals for insurance clients and orchestrating execution across KKR's asset classes, insurance business, and broader firm capabilities. The Principal will serve as a key representative of KKR in client discussions, supporting the Global Insurance Client Solutions team in presenting and advancing complex, multi-faceted partnership opportunities. The Principal will partner closely with KKR's insurance business and investment platforms to translate strategic proposals into executable mandates. 


This role requires exceptional product knowledge, the ability to synthesize diverse capabilities into cohesive client solutions, and strong cross-functional collaboration skills to drive successful outcomes across multiple stakeholders. The Principal will play a central role in advancing KKR's strategic positioning with insurance company clients and will be accountable for the quality, rigor, and commercial viability of partnership proposals. 


IDEAL EXPERIENCE

Qualified candidates will have 6-8 years of experience within asset management, insurance, private markets, investment banking, or a closely related field, with a demonstrated track record in product strategy, capital markets, investor relations, or insurance solutions roles. Successful candidates will bring deep expertise in insurance balance sheet management and a comprehensive understanding of the solutions landscape for insurance companies, including asset management, reinsurance, capital solutions, and strategic partnerships. The ideal candidate will have experience supporting complex, multi-stakeholder client engagements and will have played a meaningful role in structuring or executing insurance-related transactions or partnerships. Direct experience with insurance capital solutions, (re)insurance structures, or insurance M&amp;A is strongly preferred. 


QUALIFICATIONS
<ul>
<li>Bachelor's degree required; MBA, CFA, or other advanced degree strongly preferred</li>
<li>Strong analytical skills with advanced proficiency in financial modeling, quantitative analysis, PowerPoint, and Excel, with the ability to create sophisticated, client-ready materials</li>
</ul><ul><li>Deep understanding of the insurance solutions landscape, including asset management mandates, reinsurance structures, capital solutions, strategic partnerships, balance sheet management, and regulatory frameworks (RBC, Solvency II)</li>
</ul><ul><li>Proven experience serving as a senior client-facing representative with executive presence, exceptional communication skills, and the ability to tailor messaging for sophisticated audiences</li>
</ul><ul><li>Track record of structuring complex proposals, leading cross-functional initiatives in matrix environments, and influencing without direct authority while managing competing priorities and tight timelines</li>
</ul><ul><li>Strong commercial instincts with the ability to form and defend strategic viewpoints on markets, portfolio construction, and insurance investor behavior</li>
</ul><ul><li>Strategic, solutions-oriented mindset with intellectual curiosity, team-oriented collaboration, and high degree of discretion and integrity</li></ul> 


#LI-DNI</div><div><div><div><div> 
This is the expected range of daily salary rate for this position. Actual daily salary rate may vary based on several factors, such as skill, experience, and qualification for the role.</div></div>
Hourly Rate
$180 - $220 USD</div></div><div>
KKR is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.

KKR will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email Benefits@kkr.com. Emails sent for unrelated issues, such as following up on an application, will not receive a response.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.kkr.com/careers because of your disability. You can request reasonable accommodations by sending an email to Benefits@kkr.com. Only emails left for this purpose will be returned.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. This notice applies only to applicants and employees who work or will work in Massachusetts, in accordance with applicable state law.</div></div>

Insurance Product Strategist - Principal New

ADF Medical

<div>
 
 Customer Service Representative (Part Time)
 
 
 ADF Medical Services Inc.
 
 
 
 We're hiring a friendly and reliable
 
 Part Time Customer Service Representative
 
 to support our patients and clients with exceptional service. If you're looking for flexible part time work with a growing medical services company &mdash; this opportunity is for you.
 
 
 
 Role:
 
 Customer Service Representative (Part Time)
 
 
 
 Department:
 
 Customer Support &amp; Patient Services
 
 
 
 Location:
 
 Fully Remote
 
 🕐 Type:
 
 Part-Time / Flexible Hours
 
 
 
 Requirements
 
 
 
 
 What You'll Do:
 
 
 
 <ul>
 <li>
 Handle patient and client inquiries via phone, email, and chat channels
 </li>
 <li>
 Provide accurate information on services, appointments, billing, and general support
 </li>
 <li>
 Resolve customer concerns and complaints with empathy and professionalism
 </li>
 <li>
 Document all interactions accurately in our CRM and support systems
 </li>
 <li>
 Follow up with patients and clients to ensure full resolution and satisfaction
 </li>
 <li>
 Escalate complex or sensitive issues to the appropriate department
 </li>
 <li>
 Maintain strict patient confidentiality in accordance with HIPAA guidelines
 </li>
 <li>
 Meet part time shift requirements and service quality standards
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 What We Offer:
 
 
 
 <ul>
 <li>
 Competitive part time pay
 </li>
 <li>
 Flexible scheduling &mdash; choose your hours
 </li>
 <li>
 Paid time off &amp; paid holidays
 </li>
 <li>
 Opportunity to transition to full time employment
 </li>
 <li>
 Supportive and collaborative remote team environment
 </li>
 <li>
 Career growth opportunities within ADF Medical Services
 </li>
 </ul>
</div>

Customer Service Representative - Part Time

Gen II Fund Services

<div>Senior Accountant &ndash; Management Company Services 


Who is Gen II? 
 
Gen II is a leading fund administration provider focused entirely on serving private capital asset managers and investors with a best-in-class combination of people, process, and technology. Gen II has more than $1 trillion in private fund capital assets under administration.

With offices in the US and Europe, we&rsquo;re looking for do-ers, problem-solvers, and entrepreneurs like you who want to make an impact in our industry, grow with us, and create a community where everyone thrives.

Careers mean more at Gen II &ndash; more opportunity, more innovation, and more ideas! You&rsquo;ll have the opportunity to grow in ways that are meaningful to you and work alongside some of the best people in their field. You&rsquo;ll also receive training which will advance your skill set, both technically and personally allowing you to achieve your career aspirations with us. Be part of our community that recognizes achievements, promotes from within, and receive meaningful benefits which focus on your physical, mental and financial well-being.

Key Facts:
<ul><li>Administering over $1T in assets</li>
<li>Servicing nearly every significant investor in the asset class</li>
<li>Institutional grade infrastructure and SSAE 18 (SOC-1, Type 2) certification, ensuring confidence in our processes and operating model</li>
</ul>
www.gen2fund.com 


What&rsquo;s the role?

Gen II is seeking an Accountant to join its Management Company services department. This role requires a detailed and organized individual with the ability to manage several accounting projects simultaneously in a timely manner. The role will be assigned to multiple private equity sponsors supporting the financial accounting and reporting requirements of their management companies. 


What you&rsquo;ll be doing
<ul>
<li>Perform cash transaction processing and accounting including bank reconciliations.</li>
<li>Perform fixed asset and prepaid expense accounting.</li>
<li>Perform payroll accounting including reconciliations to payroll provider records.</li>
<li>Participate in the accounts payable process in including invoice and journal entry review in partnership with accounts payable team.</li>
<li>Assist senior team members with the completion of the monthly accounting cycle including journal entry preparation for expense accruals, equity-related activities, and other transactions.</li>
<li>Assist with the preparation of financial statements, footnote disclosures and workpaper creation.</li>
<li>Assist with the annual Form 1099 process.</li>
<li>Assist with new client set-up.</li>
<li>Complete &ldquo;ad-hoc&rdquo; and special projects as needed.</li>
<li>Liaise with client&rsquo;s third-party auditors and tax accountants.</li>
</ul>
The ideal background for this role:
<ul>
<li>Bachelor&rsquo;s degree in Accounting or related field.</li>
<li>3+ years Business Accounting experience, ideally within a Management Company function.</li>
<li>Experience working at an outsourced accounting provider, private equity management company, private equity fund administrator, or similar client facing accounting role is a plus.</li>
<li>Proficiency with Microsoft Office Suite and the ability to design spreadsheets. Possess solid Excel skills.</li>
<li>Ensure accuracy of financial books and records.</li>
<li>Analytic thinker and problem solver. Offer solutions and recommendations to management team.</li>
<li>Ability to thrive in a fast-paced environment and manage multiple priorities.</li>
<li>Experience with Sage Intacct a plus.</li>
<li>Heightened attention to detail, highly organized and efficient.</li>
<li>Strong written and oral communication skills.</li>
<li>Self-motivated individual with excellent inter-personal skills.</li>
<li>Solid understanding of accounting theory and willingness to learn.</li>
<li>Works well in a collaborative environment.</li></ul> 


Work Arrangement:
All applicants applying to Gen II Fund Services, LLC must be legally authorized to work in the United States. Please note that all US employees are required to work a hybrid schedule, comprised of three (3) days a week in our New York office and two (2) days remotely. 


The salary range for this position is $80k -100K in addition to a discretionary bonus and comprehensive benefits package. Please note that the actual salary offered within that range will depend on the candidate&rsquo;s experience level.</div>

Senior Accountant - Management Company Services

BankUnited

<div><div>SUMMARY: The primary goal of the Commercial - PB Support Associate position is to support the sales and service excellence objectives of the New York Banking Operations.</div>
<div></div><div>ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
<ul><li>Responds to telephone and e-mail service requests, inquiries or complaints from Private Banking clients. High volume of contact with sophisticated high net worth client base.</li>
<li>Opens new bank accounts (various types) in bank system, performs account maintenance, process check orders, processes account transactions and deposits received via mail.</li>
<li>Assists in the cross selling of bank products and services to the existing client base.</li>
<li>Pulls daily reports, including ODs, Significant Balance, and others as needed.</li>
<li>Receives and processes wire transfer instructions and functions as liaison with the Wire Room to facilitate wire transactions.</li>
<li>Prepares sales presentations, packages, and folders for sales team.</li>
<li>Ships and receives documentation, statements, and other client correspondence.</li>
<li>Composes a variety of client letters using appropriate and professional business language and handles incoming mail.</li>
<li>Sets clients up with Internet Banking and other alternative delivery services.</li>
<li>Troubleshoots client issues as needed.</li>
<li>Prepares power-point presentations and excel spreadsheets as needed in support of managers.</li>
<li>Organizes and maintains a file system and files correspondence and other records.</li>
<li>Performs assignments with established directives involving knowledge and application of policies and procedures including STOPPED policy and Private Banking procedures. Uses independent judgment in actions taken.</li>
<li>Answers and screens telephone calls for Commercial Private Bankers and arranges conference calls if applicable.</li>
<li>Researches, compiles, stores and retrieves data for presentation of reports. May prepare statistical reports.</li>
<li>Coordinates and arranges meetings, prepares agendas reserves and prepares facilities and records and transcribes records of meetings.</li>
<li>Contributes to the team effort in order to accomplish results.</li>
<li>Analyzes facts and circumstances to conclude and make recommendations for solving administrative problems within the limits or accepted practice.</li>
<li>Upon demonstration of responsibility, attention to detail and prudence in decision-making, various levels of approval authority may be granted as needed to serve the needs of the department, including wire transfer approval authority, overdraft approval authority and others. Utilizes granted approval authority within the scope of Bank policy and procedure.</li>
<li>Assists Commercial Private Bankers and Commercial - PB Team Leader with various projects.</li>
<li>Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).</li>
<li>Adheres to Bank policies and procedures and completes required training.</li>
<li>Identifies and reports suspicious activity.</li>
</ul></div><div></div><div><div>EDUCATION</div>
<div> 
Bachelor's Degree in business related field preferred</div> 
<div>EXPERIENCE</div>
<div>(Based on level)</div>
<ul><li>Commercial Private Banking Support Associate I:
<ul><li>At least two years experience as Private Banking Assistant or equivalent experience preferred</li>
<li>Experience in bank customer service capacity, dealing with high net worth client base preferred</li>
</ul></li><li>Commercial Private Banking Support Associate II: 
<ul><li>4-6 Years experience as Private Banking Assistant or equivalent experience required
</li><li>Experience in bank customer service capacity, preferably dealing with high net worth client base required</li>
</ul></li><li>Commercial Private Banking Support Associate III:
<ul><li>7-9 Years experience as Private Banking Assistant or equivalent experience required</li>
<li>Experience in bank customer service capacity, preferably dealing with high net worth client base required</li>
</ul></li></ul><div>CERTIFICATES, LICENSES, REGISTRATIONS</div>
<div><ul><li>Literate in Microsoft Outlook, Word, Excel and PowerPoint required</li>
</ul></div><div>ADDITIONAL INFORMATION</div>
<div><ul><li>Candidates residing in locations within BankUnited's footprint may be given preference.</li>
</ul></div></div>Requirements:
<div>Candidates residing in locations within BankUnited's footprint may be given preference.</div>
 
Compensation: $66,300 - $75,000 / year
 
Additional Details : Multiple Locations: NYC or Melville, New York</div>

Commercial - Private Banking Support Associate

TEEMA Group

<div><h2 class="jobSectionHeader">Commercial Auto &amp; General Liability Claims Examiner II</h2><h3 class="jobSectionHeader">
Role Summary</h3>
Empower your professional journey in a role that values intellectual curiosity and file ownership over high-volume &quot;churn.&quot; As a Claims Examiner II, you will manage and resolve complex Commercial Auto, No-Fault/PIP, and General Liability claims from initial intake through final disposition. This position is perfect for a strategic thinker who excels at evaluating exposure, guiding investigative strategy, and collaborating with legal counsel to achieve fair and efficient resolutions. You will join a stable, rapidly growing organization that prides itself on autonomy, high-quality claims administration, and a professional work environment.
Key Duties:<ul><li>
Technical Policy Analysis: Review and interpret complex insurance policies to accurately determine liability and coverage exposure.</li><li>
Comprehensive Claims Management: Independently investigate and evaluate Commercial Auto, PIP, and General Liability claims to ensure high-quality outcomes.</li><li>
Litigation Oversight: Direct and coordinate efforts with outside investigators, legal counsel, and various vendors to drive claim strategy.</li><li>
Financial Management: Evaluate total claims exposure to establish and maintain appropriate financial reserves.</li><li>
Negotiation &amp; Settlement: Develop and execute sophisticated settlement strategies and communicate recommendations to key stakeholders.</li><li>
Strategic Reporting: Prepare detailed loss reports that synthesize liability, damages, and coverage issues.</li><li>
Recovery Initiatives: Identify and pursue subrogation and risk transfer opportunities to protect client interests.</li><li>
Professional Communication: Provide elite-level service and maintain transparent communication with both internal and external stakeholders.</li></ul><h3 class="jobSectionHeader">
Required Qualifications</h3><ul><li>
Experience: 2+ years of dedicated experience handling Commercial Auto and General Liability claims.</li><li>
Technical Mastery: Strong understanding of claims handling practices, coverage analysis, and litigation management.</li><li>
Communication: Exceptional written and verbal communication skills.</li><li>
Decision Making: Proven ability to evaluate complex data, make independent decisions, and negotiate effectively.</li><li>
Organizational Skills: Superior time management skills and proficiency with claims management software and standard computer applications.</li></ul><h3 class="jobSectionHeader">
Desired Qualifications</h3><ul><li>
Specialized Expertise: Direct experience managing No-Fault/PIP claims.</li><li>
Education: Bachelor&rsquo;s degree or equivalent professional experience.</li><li>
Jurisdictional Knowledge: Familiarity with multi-jurisdictional claims handling requirements.</li><li>
Remote Proficiency: Ability to work productively and independently in a fast-paced, 100% remote environment.</li></ul><h3 class="jobSectionHeader">
Location and Work Type</h3><ul><li>
Location: 100% Fully Remote</li><li>
Work Type: Full-Time | Direct Hire</li><li>
Schedule: Standard Business Hours</li><li>
Benefits: Full suite of premium benefits, including medical, dental, vision, and Paid Time Off (PTO).</li></ul>
If you're interested, please reply to this advertisement or directly email your resume to me at DSalgado@teemagroup.com or by calling/texting (949) 295-5951.
I strive to reply within 48 hours. Looking forward to connecting with you soon. Thank you! 

#Workwolf</div>

Commercial Auto & General Liability Claims Examiner II

U.S. Department of Veterans Affairs

<div>
 
 Summary
 
 
 
 The Endoscopy Registered Nurse (RN) provides knowledge-based care - develops technical skills - and coordinates patient care focused on education - self-management - and satisfaction. Responsibilities include assessing - planning - implementing - and evaluating age-specific care; administering medications and procedures in accordance with policy; and collaborating with the interdisciplinary team to influence care outcomes.
 
 
 
 Qualifications
 
 
 
 Basic Requirements:
 
 
 <ul>
 <li>
 English Language Proficiency
 </li>
 <li>
 In accordance with 38 U.S.C. 7403(f) - no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English
 </li>
 <li>
 Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE)
 </li>
 <li>
 OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program
 </li>
 <li>
 Upon achievement of a State license - the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program
 </li>
 <li>
 (Reference VA Handbook 5005 - Appendix G6)
 </li>
 <li>
 OR In cases of graduates of foreign schools of professional nursing - possession of a current - full - active - and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program
 </li>
 <li>
 Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD)
 </li>
 <li>
 Current - full - active - and unrestricted registration as a graduate professional nurse in a State - Territory or Commonwealth (i.e. - Puerto Rico) of the United States - or the District of Columbia
 </li>
 <li>
 Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements - but do not possess the required licensure - may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification
 </li>
 <li>
 Grade Determinations: The following Scope - Education and Dimension criteria must be met in determining the grade assignment of candidates - and if appropriate - the level within a grade
 </li>
 <li>
 The Dimension requirements (Practice - Veteran/Patient Driven Care - Leadership - Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/12944369
 </li>
 <li>
 Grade/Level Scope Education Nurse I - Level I Delivers fundamental - knowledge-based care to assigned clients while developing technical competencies
 </li>
 <li>
 An Associate Degree (ADN) or Diploma in Nursing - with no additional professional nursing required
 </li>
 <li>
 Nurse I - Level II Demonstrates integration of biopsychosocial concepts - cognitive skills and technically competent practice in providing care to clients with basic or complex
 </li>
 <li>
 An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I - Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required
 </li>
 <li>
 Nurse I - Level III Demonstrates proficiency in practice based on conscious and deliberate planning
 </li>
 <li>
 Self-directed in goal setting for managing complex client situations
 </li>
 <li>
 An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I - Level 2
 </li>
 <li>
 OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I - Level 2
 </li>
 <li>
 OR a Master's degree in nursing (MSN) and no additional professional nursing experience
 </li>
 <li>
 OR a Master's degree in a *related field with a BSN and no additional professional nursing experience
 </li>
 <li>
 Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others
 </li>
 <li>
 A BSN with 2 years of professional nursing equivalent to Nurse I - Level 3
 </li>
 <li>
 OR an MSN with one year of specialized nursing experience equivalent to Nurse I - Level 3
 </li>
 <li>
 OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I - Level 3
 </li>
 <li>
 OR a Doctoral degree in Nursing with no professional nursing experience
 </li>
 <li>
 OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience
 </li>
 <li>
 Nurse III Executes position responsibilities that demonstrate leadership - experience and creative approaches to management of complex client care beyond the immediate practice setting
 </li>
 <li>
 MSN and 2 years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
 </li>
 <li>
 OR a Master's degree in *related field with BSN and two years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
 </li>
 <li>
 OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
 </li>
 <li>
 OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
 </li>
 <li>
 *Note: Foreign education programs/degrees are not creditable as related degrees
 </li>
 <li>
 Preferred Education and Work Experience: Bachelor of Science in Nursing (BSN) and minimum of 2-3 years of GI/Endoscopy ambulatory experience
 </li>
 <li>
 Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
 </li>
 <li>
 Physical Requirements: Refer to Employee Occupational Health Service - VA Handbook 5019.
 
 
 </li>
 </ul>
 Duties
 
 
 <ul>
 <li>
 Major Duties include but are not limited to: Assess patients' physical and mental status prior to endoscopy procedures
 </li>
 <li>
 Educate patients and families on procedural and post-procedural care
 </li>
 <li>
 Document patient responses to interventions - findings - and report any changes
 </li>
 <li>
 Seek guidance to improve patient and family care as needed
 </li>
 <li>
 Delegate elements of care to appropriate individuals based on patient needs and safety
 </li>
 <li>
 Perform pre-procedure assessments and post-procedural recovery tasks
 </li>
 <li>
 Assist physicians during therapeutic and diagnostic endoscopy procedures
 </li>
 <li>
 Maintain proficiency with the maintenance - cleaning - and preparation of endoscopy-specific equipment
 </li>
 <li>
 Recognize changes in patient care situations and initiate appropriate emergency responses
 </li>
 <li>
 Adapt to changes in the daily schedule and rotation across all three campuses as required
 </li>
 <li>
 Ensure all work is performed onsite in the assigned clinical area (telework is not permitted)
 </li>
 <li>
 VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary - regular salary increases - potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Full-time - 8:00am - 4:30pm Telework: Not available
 </li>
 <li>
 Virtual: This is not a virtual position
 </li>
 <li>
 Permanent Change of Station (PCS): Not authorized
 </li>
 <li>
 PCS Appraised Value Offer (AVO): Not authorized.
 </li>
 </ul>
</div>

Registered Nurse - Endoscopy

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