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associate, digital marketing

consultant digital evidence management specialist

United Nations

<div><div><div><div>Result of Service
</div><div>&bull; Timely delivery of high‑quality outputs. &bull; Compliance with international standards for evidence management and digital preservation. &bull; Positive feedback from stakeholder consultations. &bull; Acceptance of documentation by relevant ICT governance body.
</div></div><div><div>Work Location
</div><div>New York or remote
</div></div><div><div>Expected duration
</div><div>8 months
</div></div><div><div>Duties and Responsibilities
</div><div>The Archives and Records Management Section (ARMS), which is in the Department of Operational Support manages and preserves UN historical archives. It provides access to the records and archives in its custody to Member States, UN staff and the public, both online through its website and onsite in its research room. ARMS also provides records and information management advisory services to all Secretariat entities, including peacekeeping operations and other field missions. The United Nations increasingly receives or generates digital evidence of serious crimes, including attacks against UN peacekeepers and personnel, in the course of peacekeeping operations and related investigations. After mission closure, these materials are transferred to the Department of Operational Support&rsquo;s Archives and Records Management Section (ARMS), which is responsible for their long-term preservation and availability. Currently, the UN lacks standardized procedures, metadata requirements, and a unified digital repository capable of ensuring evidentiary integrity, chain of custody, authenticity, accessibility, and long‑term preservation. This gap has hampered cooperation with Member States and international tribunals, particularly in support of accountability processes related to attacks on peacekeepers as defined under Security Council Resolution 2589. To address this, ARMS is implementing a project to design the procedures, governance, and technical requirements necessary to establish an evidence management framework and a secure digital repository for digital evidence. A consultant is required to support ARMS in designing these processes and systems. Duties and responsibilities: A. Evidence Management Procedures 1. Develop comprehensive Standard Operating Procedures (SOPs) and guidance for UN field missions on: - Handling and preservation of digital evidence - Chain of custody requirements - Metadata capture - Secure transfer to ARMS during mission transition or closure 2. Develop SOPs for ARMS for long‑term preservation, integrity, access control, and lifecycle management of digital evidence. B. Governance Framework 1. Define roles and responsibilities of all stakeholders across the evidence lifecycle, including field missions, ARMS, OICT, DPO, OLA, OHCHR, and liquidating entities. 2. Draft the project governance package for submission to the relevant ICT governance body. C. Metadata, Tagging, and Searchability 1. Develop standard metadata requirements for evidence, including: - Identification of crimes against peacekeepers (UNSCR 2589) - Gender‑based violence (GBV) indicators - Forensic and investigative attributes 2. Develop guidelines on searching, locating, and retrieving relevant evidence within the system. D. Secure Sharing and E‑Discovery 1. Produce technical guidance for secure sharing with Member States and international judicial authorities. 2. Recommend e‑discovery, review, and redaction tools suitable for UN use. E. Digital Repository Requirements 1. Develop system requirements and architecture for a secure digital evidence repository hosted in UN data centres. 2. Provide cost projections for software, hosting, and any required equipment. 3. Participate in consultations with OICT, UNGSC, and other stakeholders to ensure feasibility and alignment with UN ICT governance processes. F. Stakeholder Engagement 1. Facilitate consultations and validation workshops with missions, accountability focal points, investigative mechanisms, and relevant Secretariat offices. 2. Incorporate feedback and produce final documentation for approval. Deliverables 1 Evidence Management SOPs for field missions 2 Evidence Transfer SOPs and chain‑of‑custody templates 3 ARMS Evidence Preservation and Access SOPs 4 Evidence Lifecycle Governance Framework 5 Metadata standards including UNSCR 2589 and GBV tags 6 Guidelines for evidence search, retrieval, and secure sharing 7 System architecture and technical requirements for digital repository 8 Costing projections with multiple options for e‑discovery and repository software 9 Project documentation to be used for ICT governance approval Schedule for the provision of deliverables to be agreed between consultant and ARMS upon commencement of the contract.
</div></div><div><div>Qualifications/special skills
</div><div>Education &bull; Advanced university degree (Master&rsquo;s or equivalent) in archives and records management, information management, digital forensics, law, criminal justice, or related field. &bull; A first-level degree with additional qualifying experience may be accepted. Experience &bull; Minimum 7 years of professional experience in at least one of the following: -Digital evidence management -Records and archives management in complex institutions -Chain‑of‑custody and forensic documentation -Criminal investigations or accountability mechanisms -Design and implementation of secure digital repositories &bull; Experience in UN peacekeeping, rule of law, or international justice mechanisms strongly desirable. &bull; Experience developing SOPs, metadata standards, and system requirements essential. Skills &bull; Knowledge of international standards for evidence handling and digital preservation. &bull; Ability to translate complex requirements into implementable procedures. &bull; Strong stakeholder engagement and consultation skills. &bull; Excellent drafting skills in English. Do you have experience in the management of digital evidence? Please explain.
</div></div><div><div>Languages
</div><div>Not available.
</div></div><div><div>Additional Information
</div><div>Not available.
</div></div><div><div>No Fee
</div><div>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS&rsquo; BANK ACCOUNTS.</div></div></div></div>

Consultant - Digital Evidence Management Specialist

Ithaka

<div><div><p>ITHAKA's mission is to expand access to knowledge and education around the world. Our services &mdash; JSTOR, Portico, and Ithaka S+R &mdash; enable people everywhere to learn, to grow, and to overcome barriers to education. In carrying out our mission, as employees we feel a deep responsibility to members of our community and to each other, and we are committed to building and sustaining a culture where everyone can thrive.</p></div><h2 class="jobSectionHeader"><b>
The Role</b></h2>
<p>
The ITHAKA marketing team seeks an independent contractor for the role of <b>Digital Advertising Specialist (Independent Contractor)</b> to enhance and execute digital marketing activities, particularly in paid search and paid social media advertising. In this role, you will focus on managing and optimizing Google Ads and LinkedIn campaigns, with an emphasis on ad account management, strategic audience targeting, ad development, performance tracking, and evidence-based adjustments to ad campaign strategies. You are expected to work remotely from within the continental United States, dedicating approximately 20-25 hours per month, with potential adjustments based on campaign needs and seasonal trends. This role offers a unique opportunity to collaborate with a mission-driven organization dedicated to expanding global access to knowledge and education.</p>
<h3 class="jobSectionHeader"><b>
Objectives</b></h3>
<ul><li>Increase brand awareness, engagement, and conversions through digital advertising.</li>
<li>Optimize ad spend for maximum ROI.</li>
<li>Implement data-driven ad strategies.</li>
<li>Align advertising efforts with overall campaign marketing goals across ITHAKA's portfolio of products and services.</li>
</ul><h2 class="jobSectionHeader"><b>Scope of Services</b></h2>
<h3 class="jobSectionHeader"><b>Strategy and Planning</b></h3>
<ul><li>Conduct market research and gain an understanding of the organization's brands, products, services, and marketing objectives.</li>
<li>Support definition of target audiences and buyer personas.</li>
<li>Identify digital advertising opportunities aligned with business goals.</li>
<li>Identify metrics for campaign measurement.</li>
</ul><h3 class="jobSectionHeader"><b>Campaign Development and Execution</b></h3>
<p>
Paid search advertising (Google Ads):</p>
<ul>
<li>Develop and refine paid search strategies aligned with JSTOR's mission and goals.</li>
<li>Manage and optimize ITHAKA's Google Ads account, including Google for Nonprofits grant utilization.</li>
<li>Conduct keyword research to inform high-performing ad copy.</li>
<li>Monitor and optimize budget pacing, bid strategies, and audience targeting.</li></ul><br>
<p></p>
<p>
Paid social media advertising (LinkedIn):</p>
<ul>
<li>Strategize and execute LinkedIn ad campaigns tailored to ITHAKA's audiences.</li>
<li>Manage audience segmentation and targeting to improve engagement.</li>
<li>Consult on compelling ad copy and collaborate on creative assets.</li>
</ul><h3 class="jobSectionHeader"><b>Optimization, Performance Tracking, and Reporting</b></h3>
<ul><li>Monitor ad performance and make real-time adjustments to improve campaign performance.</li>
<li>Conduct A/B testing on copy, creative, and targeting.</li>
<li>Optimize and deliver regular performance reports on key metrics such as impressions, clicks, CTR, audience engagement, conversions, CPC, and ROAS, and surface insights to continually refine campaigns.</li>
<li>Manage budgets and adjust bids based on performance insights.</li>
<li>Deliver insights and recommendations for continuous improvement.</li>
</ul><h3 class="jobSectionHeader"><b>Collaboration and Compliance</b></h3>
<ul><li>Effectively communicate and collaborate with internal teams and stakeholders, ensuring seamless coordination.</li>
<li>Ensure all ads meet platform guidelines and industry best practices.</li>
<li>Stay updated on digital advertising trends and algorithm changes.</li>
<li>Be a self-starter with a high level of accountability and the ability to manage projects independently and meet deadlines in a remote work environment.</li>
</ul><h2 class="jobSectionHeader"><b>Deliverables</b></h2>
<ul><li>Digital advertising implementation plan.</li>
<li>Optimized campaigns and recommendations for scaling.</li>
<li>Ad creative (copy, graphics, videos) in partnership with digital marketing and creative teams.</li>
<li>Performance reports with actionable insights.</li>
</ul><h2 class="jobSectionHeader"><b>Timeline and Milestones</b></h2>
<ul><li>Engagement begins upon execution of the contract/SOW.</li>
<li>The contract will operate on a month-to-month basis, with regular evaluations to assess effectiveness and alignment with business needs.</li>
</ul><h2 class="jobSectionHeader"><b>Work Authorization and Sponsorship</b></h2>
<p>
ITHAKA is not currently considering candidates who require any type of immigration sponsorship (additional work authorization or permanent work authorization), now or in the future, in order to work in the United States.</p>
<h2 class="jobSectionHeader"><b>
Compensation</b></h2>
<p>
At ITHAKA we believe in openness and equity. Part of living those values is our commitment to clarity about salary ranges, so candidates know what to expect. The starting pay for this freelance position ranges from $75 to $100 per hour. Hourly pay may vary with job-related knowledge, skills, and experience.<br>
<br>
#LI-JS1 #LI-REMOTE</p><div><h2 class="jobSectionHeader"><b>
Work for ITHAKA</b></h2>
<p>
We are committed to our organizational values of belonging, evidence, speed, teamwork, and trust. We take seriously the need for everyone to feel welcome. Belonging is one of our core values, and it shows in our vibrant culture. People from a wide range of backgrounds work at ITHAKA, and we believe that unique perspectives help us realize new insights and build better solutions.</p>
<p>
We want to work with people who are passionate about ideas like these and who wish to contribute their perspectives and talents to ITHAKA's mission. We enthusiastically welcome applications from people of all backgrounds and credentials. We want to hear your story and include your perspective in the transformative work we aim to do.</p>
<p>
Learn more about Working at ITHAKA.</p>
<h2 class="jobSectionHeader"><b>
Apply Now</b></h2>
<p>
Although ITHAKA has physical offices in New York and Ann Arbor, Michigan, our employees are distributed across the continental United States. At this time, we're not considering candidates who are unable to work and reside in the continental U.S.</p>
<p>
Candidates may apply by submitting an application online through our career site, if you have any questions about your application, please contact us at careers@ithaka.org. ITHAKA is committed to providing reasonable accommodations, if there's anything we can do to accommodate any portion of the application or hiring process, please contact us at accommodations@ithaka.org.</p>
<p>
We are proud to be an Equal Opportunity employer. All qualified applicants receive consideration for employment without regard to identity or other status protected by law. We invite you to read our Equal Employment Opportunity Statement. ITHAKA cares about your privacy, learn more about our Applicant Privacy Notice.</p></div></div>

Digital Advertising Specialist (Independent Contractor)

NEW YORK ATHLETIC CLUB

<p><b>Overview</b></p><p>The New York Athletic Club, one of the world's leading private clubs, is in search of a talented Digital Marketing Specialist to drive our historic brand's identity through cutting-edge digital engagement.</p><p>The Digital Marketing Specialist will play a key role in shaping the visual identity of the NYAC across digital, tangible, and print platforms. This creative professional will design and produce engaging digital materials that reflect the Club&rsquo;s heritage while supporting its modern communications, marketing, and member engagement goals. This role offers a unique blend between social media management and graphic design and will report to the Digital Marketing Manager. <b>Flexible hours with the possibility of working evening and weekends to document Club events. Relevant portfolio examples required.</b></p><p><b>Responsibilities include but are not limited to:</b></p><ul><li>Create, draft and publish content for all social media platforms utilized by the Club.</li><li>Conceptualize and design both print and digital assets including event flyers, menus, signage, invitations, newsletters, flipping books, and social media graphics.</li><li>Maintain and evolve the NYAC brand identity across all visual touchpoints, ensuring consistency in style, tone, and quality.</li><li>Capture photos and short videos of Club events &ndash; Social activities, Athletic events, etc.</li><li>Manage NYAC content calendar to ensure timely posting.</li><li>Monitor and report on Social Media analytics.</li><li>Collaborate with internal departments (athletics, events, dining, retail, communications, etc.) to produce materials that meet their needs.</li><li>Create digital assets for the Club website, app, and email campaigns.</li><li>Manage multiple projects simultaneously, balancing deadlines and priorities.</li><li>Stay current with design trends while honoring the Club&rsquo;s historic brand.</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in graphic design, Visual Communications, Marketing or related field or 2&ndash;5 years of professional design experience (in-house or agency).</li><li>Familiarity with Adobe&rsquo;s Creative Suite (InDesign, Illustrator, Photoshop, Acrobat), Canva, Figma or other digital tools.</li><li>Familiarity with Social Media platforms and tools.</li><li>Familiarity with Club/CRM databases such as Jonas, but not required.</li><li>Photography and Videography skills. Editing apps and software is a plus.</li><li>Strong understanding of typography, layout, color, and visual storytelling.</li><li>Knowledge of print production processes and digital design best practices.</li><li>Excellent attention to detail, organization, and time management skills.</li><li>Ability to take direction while also bringing fresh, creative ideas.</li><li>Strong communication and collaboration skills.</li></ul><p>Job Type: Full-time</p><p>Pay: $30.00 - $35.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Referral program</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Digital Marketing Specialist

Google

<div>Note: By applying to this position you will have an opportunity to share your preferred working location from the following: <b>New York, NY, USA; Mountain View, CA, USA</b>.<h3 class="jobSectionHeader"><b>
Minimum qualifications:</b></h3><ul>
<li>Bachelor&rsquo;s degree or equivalent practical experience.</li>
<li>8 years of experience in an applied research setting, or similar.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Preferred qualifications:</b></h3><ul>
<li>Ph.D. in Learning Sciences, HCI, Cognitive Science, Psychology, or a related field.</li>
<li>Expertise with large-scale survey design, implementation, and advanced statistical analysis, including understanding of how to apply these across the product development lifecycle.</li>
<li>Familiarity with emerging technologies, specifically the application of AI to enhance learning design, development, and personalization at scale.</li>
<li>Ability to scope and structure complex research initiatives involving multiple cross-functional teams, while advocating for research value to stakeholders.</li>
<li>Proven track record of leading and executing high-impact efficacy projects and impact studies specifically within a product organization.</li>
</ul><div><h2 class="jobSectionHeader"><b>About the job</b></h2><p>
At Google, we &quot;Focus on the user and all else will follow.&quot; As a User Experience Researcher (UXR), you make this possible. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to gather insights and create industry-leading products.
<br>
<br>
You&rsquo;ll play a critical role in helping your team understand user needs and will drive impact at all stages of product development, ensuring products are useful, usable, and helpful. You will explore user behaviors and motivations by conducting primary research, including: field studies, interviews, diary studies, ethnography, surveys, usability testing, and logs analysis. You will also grow within a supportive UXR community offering mentorship, regular meetups, and exclusive internal tools.</p>
<p>
As a Learning Impact Researcher on the LearnX team, you will lead efficacy and impact research on LearnX. Your work will ensure we build products that deliver measurable learning outcomes while evolving our testing and experimentation methodologies. You will measure product impact throughout both early and late-stage development to provide actionable evidence and collaborate with cross-functional partners to build a unified impact roadmap.</p><br>
The US base salary range for this full-time position is $189,000-$274,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.<div></div><div><br>
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.</div></div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2><ul>
<li>Develop and execute an impact roadmap to support product development with evidence-based insights, in collaboration with cross-functional partners.</li>
<li>Oversee strategic partner relationships and research projects designed to rigorously assess learning impact.</li>
<li>Serve as the subject matter expert and lead consultant for all efficacy-related projects within the LearnX team.</li>
<li>Design and execute experimental studies to measure learning gains across various products and surfaces.</li>
<li>Lead exploratory research to define product hypotheses and identify key learning value drivers.</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Learning Impact Researcher, LearnX

The Port Authority of New York and New Jersey

<p></p><div><h2 class="jobSectionHeader"><b>Description</b></h2><br>
<br>
<br>
<p></p><div><div><p>About the Role</p></div><p></p><div><div><p><br>
The Social Media Specialist is instrumental in helping the Port Authority leverage social media to bring to life its focus on a 21st century customer-centric experience, through compelling, high-quality content creation and strategic storytelling on social media channels. This is an exciting opportunity to help enhance the reputation and the visibility of the agency&rsquo;s work across digital platforms, especially for our Aviation line of business, championing LaGuardia, Newark and JFK airports, which are going through an unprecedented, historic transformation into world-class gateways.</p><p></p><p><br>
Social Media Specialist should be a seasoned social media marketer with strong experience as a content creator (writing, graphics, and video production), with working knowledge of social customer service and crisis communications; familiarity with social paid media planning and buying is a plus.</p></div></div><p></p><div><p><br>
Responsibilities</p></div><p></p><div><div><p><br>
Lead Functions:</p><br>
<p></p><ul><li>
Content Development and Execution: The Social Media Specialist will be a primary developer of content, either solo or with the PA Studio team, freelancers, or our ad agency.</li><li>
Monitoring Social Feeds: The Social Media Specialist, in partnership with customer engagement/service disciplines, will monitor audience activity and surface insights that inform content and communications.</li></ul><p></p><p><br>
Support Functions:</p><p><br>
</p><ul><li>Strategy: The Social Media Specialist will support the Supervisor in the development and execution of social media strategies, including the overarching social media playbook and campaigns.</li><li>
Industry Knowledge: The Social Media Specialist will stay plugged into emerging social trends and identify opportunities to activate cultural moments and viral trends, as well as stay up to date on new platform functionality, and share their findings with internal teams.
</li></ul><ul><li>Reporting: The Social Media Specialist will support the Analytics Manager in any reporting needs.</li><li>
Customer Engagement: The Social Media Specialist will be a resource for customer engagement colleagues and will provide guidance to service line partners, customer engagement, operations, and media relations on effective social media responses when needed.</li><li>
Paid Social Media Planning and Buying: The Social Media Specialist will support in the execution of paid social media campaigns by placing buys.
</li><li>Participating in site visits and events: the Social Media Specialist will be required to regularly attend airport visits and other events, to capture or produce content in real time.
</li></ul>Administration: The Social Media Specialist will support the Social Media Supervisor with the administration of the team; this includes but is not limited to maintaining a content calendar and status sheet. The Social Media Specialist will work with the Social Media Supervisor to assess and prioritize project requests from service line departments and other stakeholders.<br>
<ul><li>
</li></ul></div></div><br>
<p></p><div><p>Minimum Qualifications</p></div><p></p><div><div><br>
<ul><li>
Bachelor&rsquo;s degree in communications or related fields from an accredited college or university</li><li>
Minimum 5years of experience working in social media content development and digital marketing, at an ad agency or in-house.</li><li>
In lieu of a degree, 7-10 years of experience in social media content development and digital marketing, at an ad agency or in-house or equivalent.</li><li>
Demonstrated expertise in motion graphics and short-form video production, particularly using Adobe Creative Cloud (After Effects, Premiere Pro, Photoshop), with the ability to design static graphics and culturally relevant social content (including memes), and familiarity with tools such as CapCut, Canva, and similar platforms.</li><li>
Familiarity with AI-enabled content creation tools (e.g., ChatGPT or similar platforms)</li><li>
Experience with social publishing and listening platforms (e.g. Hootsuite)</li></ul></div></div><p></p><div><p><br>
Desired Qualifications</p></div><p></p><div><div><br>
<ul><li>
Experience buying media on Meta Business Manager.</li><li>
Excellent writing skills for public-facing communications.</li><li>
Experience in aviation, transportation, infrastructure, or government sectors.</li><li>
Experience developing multimedia content optimized for multiple social media platforms.</li><li>
Knowledge of social media analytics, metrics, and performance measurement.</li></ul><p>
NOTE:</p><p>
May be required to work outside normal business hours periodically to support content capture, priority communications, customer engagement and other urgent agency needs.</p><p><br>
</p></div></div><br>
<div><p>Selection Process</p></div><div><div><p><br>
The application process varies by position but typically includes an initial phone interview for qualified candidates, followed by a more in-depth interview(s) and/or assessment(s). Selected candidates who are made a conditional job offer will be asked to undergo a background check.</p></div></div><p></p><div><div><div><p><br>
Compensation, Benefits &amp; On-Site Collaboration Requirements</p></div></div></div><p></p><div><div><p><br>
The Port Authority of New York and New Jersey offers a competitive benefits package and a professional environment that supports development and recognizes achievement. Click here for more information about benefits, our culture, and career development opportunities.<br>
</p><p></p><p>The Port Authority of New York and New Jersey anticipates that the actual salary offered to a successful candidate will depend on aspects such as experience, knowledge, skills, abilities, and internal factors. The expected compensation range for this role is:<br>
 </p><p></p><p>Minimum: $100,256 Midpoint: $130,318 Maximum: $160,394</p><p></p><p><br>
In accordance with Port Authority policy, this position permits employees to work remotely a maximum of one day per week, subject to operational and business needs.</p></div></div></div></div><p></p>

Social Media Specialist

Nationwide Mutual Insurance Company

<div>If you&rsquo;re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide&rsquo;s Property and Casualty team could be the place for you! At Nationwide&reg;, &ldquo;on your side&rdquo; goes beyond just words. Our customers and partners are at the center of everything we do and we&rsquo;re looking for associates who are passionate about delivering extraordinary care.<p></p><p>
We are looking for a motivated and talented individual to join our growing cyber claims team. As a Senior Claims Consultant, you will be handling complex and high exposure primary and excess cyber and data privacy claims from inception to conclusion. Your role will include investigating, evaluating and negotiating first-party and third-party cyber and data privacy claims.</p><p></p><p><b>
Job Description Summary</b></p>
If you can put your keen legal mind to work analyzing, managing and resolving insurance coverage and claims, we want to know more about you! Working on our team offers the opportunity to be involved in settling litigated claims of the highest level of complexity and severity in terms of exposure and coverage.<br>
<br>
As a Senior Claims Consultant, you'll investigate, evaluate and negotiate claims to a successful resolution. This role supports management liability and specialty lines of business including surety liability, error and omissions, directors and officers and employment practices liability, among others. Claim files will include litigated accounts of the highest complexity and severity, and of significant value to the organization. We will count on you to collaborate and provide insight to our business partners on claims and policy wording questions and maintain, develop and influence relationships with customers and business partners. You'll have opportunities to be a subject matter authority and collaborate with internal business partners to develop and implement claims strategies.<p></p><p><b>
Job Description</b></p><h2 class="jobSectionHeader"><b>
Key Responsibilities:</b></h2><ul><li><p>
Investigates and evaluates coverage, liability and damages to set an appropriate claim strategy, settlement and file reserves for the most serious and complex claims within approved claims authority.</p></li><li><p>
Provides timely and appropriate evaluation of claims to identify and manage reserves in compliance with company standards.</p></li><li><p>
Delivers outstanding customer service and satisfaction through effective interactions with insured, agents and legal counsel.</p></li><li><p>
Develops, coaches, trains and mentors individual team members. Acts as top level subject matter authority in specialty line claims. Identifies and develops training plans and strategies for the division.</p></li><li><p>
Maintains current knowledge of multiple coverage lines, venue-specific court decisions which may impact the claim function, current guidelines, and policy changes and modifications.</p></li><li><p>
Provide feedback on claim trends and development. Provide input to underwriters on review of potential and existing insured&rsquo;s claim experience.</p></li><li><p>
Contributes to a collaborative environment by consistently demonstrating teamwork, motivation, positive behavior and effort to achieve goals and objectives.</p></li><li><p>
Provides top level consultation/direction to claims leadership, peers and other business partners about severe specialty claims issues, coverage, or risks.</p></li><li><p>
Recommends changes to business leadership. Provides implementation strategies and coordinates execution processes in product development and management for specialty lines of business. Provides claim handling expertise to new product development.</p></li><li><p>
Provides standardized processes for claims handling related to new products. Assists in developing business plans to ensure claims quality results.</p></li><li><p>
Provides associate performance management, salary planning and administration, training and development, workflow and organizational planning, hiring and placement and disciplinary actions of contributing staff.</p></li></ul><p>
May perform other responsibilities as assigned.</p><p></p><p><b>
Reporting Relationships:</b> Reports to Claims Director or Associate Vice President</p><p></p><h2 class="jobSectionHeader"><b>
Typical Skills and Experiences:</b></h2><p></p><p><b>
Education: </b>College degree preferred. Juris Doctorate desired</p><p></p><p><b>
License/Certification/Designation:</b> Associates must acquire the required federal and/or state licenses/registrations within the time period designated by the business unit. Additional licenses/registrations may be required when new products and services are implemented. If an associate fails or is unable to obtain required licenses/registrations within the designated time period, the associate will be ineligible to continue in the position. Completion of insurance courses such as IIA, AEI, or CPCU preferred.</p><p></p><p><b>
Experience:</b> Ten years of prior insurance experience preferred. Proven experience investigating and resolving severe complex litigated claims. Confirmed experience analyzing and handling sophisticated coverage issues. Specific experience in a particular line of business may be required by the hiring business unit.</p><p></p><p><b>
Knowledge, Abilities and Skills:</b> Proven knowledge of the best claims practices used to resolve severe claims. Top level specialist in a particular line of business. Additional education may be required by the business unit. Extensive knowledge and expertise relating to insurance contracts, coverage issues, contingent or extra-contractual liability against insurers and litigation management, both foreign and domestic.</p><p></p><p>
Demonstrated analytical skills to make independent decisions and resolve conflict in application of coverage to submitted claims, application of laws of jurisdiction to investigation facts, application of policy exclusions and exceptions. Validated ability to coordinate defense counsel in the handling of cases involving serious and complex liability and damage issues from inception through trial. Excellent verbal and written communication skills for use in communicating with policyholders, claimants, attorneys and all levels of management. Confirmed organizational skills to effectively establish work priorities in conformity with objectives and standards. Demonstrated personal computer skill, including the ability to operate claims and business software.</p><p></p><p>
Other criteria, including leadership skills, competencies and experiences may take precedence.</p><p></p><p>
Staffing exceptions to the above must be approved by the Vice President and HR Business Partner.</p><p></p><p><b>
Values:</b> Regularly and consistently demonstrates the Nationwide Values.</p><p></p><h2 class="jobSectionHeader"><b>
Job Conditions:</b></h2><p></p><p><b>
Overtime Eligibility:</b> Not Eligible (Exempt)</p><p></p><p><b>
Working Conditions:</b> Normal office environment. Travel as required.</p><p></p><p><b>
ADA:</b> The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.</p><p></p><p><b>
Credit/Background Check:</b> Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.</p><p></p><p><b>
Benefits</b></p><p>
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer.</p><p></p><p>
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.</p><p></p>
#claims<br>
<p></p>
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf<p></p><p><b>
NOTE TO EMPLOYMENT AGENCIES:</b></p><p></p><p>
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.</p><p></p>
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.<p></p>
The national salary range for Sr Consultant, Claims - Management Liability &amp; Specialty Lines : $122,000.00-$214,000.00<p></p>
The expected starting salary range for Sr Consultant, Claims - Management Liability &amp; Specialty Lines : $122,000.00 - $182,000.00</div><p></p>

Sr Consultant, Claims - Management Liability & Specialty Lines

ALICE + OLIVIA

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 <strong>
  POSITION SUMMARY:
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 The Performance Team at alice + olivia is seeking a collaborative and results-driven leader to drive growth in traffic and customer acquisition while contributing to team success. The Digital Marketing Manager will strategically manage and optimize digital marketing efforts across multiple platforms, focusing on key metrics such as cost per acquisition (CPA), return on investment (ROI), and customer lifetime value (CLTV). Working closely with the senior director, performance marketing &amp; with cross-functional teams, this role will drive revenue growth. As a strong team player, you'll help shape and execute the digital marketing strategy across key channels, including paid search, paid social, and affiliate marketing, ensuring collective success in meeting growth objectives.
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  KEY RESPONSIBILITIES:
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   Revenue and Demand Generation:
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   Drive acquisition channel performance to meet new customer and sales revenue targets within established CPA, ROI, and CLTV constraints.
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   Develop strategies to maximize the customer funnel by increasing conversion rates and reducing churn, ensuring revenue growth.
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   Drive traffic and demand generation through a combination of paid media, organic strategies, and emerging channels such as AI powered optimization tools.
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   Leverage AI and predictive analytics to identify growth opportunities, improve audience targeting, and increase marketing efficiency
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   Focus on scaling demand while improving marketing efficiency through CAC and improving marketing-driven revenue metrics.
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   Channel and Campaign Optimization:
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   Oversee direct response programs, including Paid Search, Paid Social, and Affiliate marketing, while evaluating and exploring other emerging media in partnership with agencies.
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   Manage and optimize the performance of key channels (Search, Social and Affiliates) by constantly analyzing costs per acquired customer (CAC), ROAS, and increasing engagement rates.
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   Utilize AI-driven platform capabilities (e.g., smart bidding, automation, audience modeling, creative testing) to improve channel performance.
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   Agency Management
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   Effectively motivate, empower, and direct agencies and in-house talent to make the most informed and effective decisions in media management
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   Lead, create and manage effective reporting needs to best inform team on daily, weekly and monthly channel performance
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   Budget Management
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   Work with the Senior Director of Performance Marketing to manage monthly channel budgets, forecasts, and performance planning.
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   Manage forecasting and reporting for key digital marketing financial metrics, developing data-driven business recommendations based on analysis.
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   Cross functional Collaboration &amp; Strategy
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   Partner with cross-functional teams to execute core business objectives, including Brand Marketing, CRM/Analytics, Creative Team, social media, PR, Ecommerce, and Merchandising.
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   Work with creative teams to report on recent performance, ideas on new concepts, and submit creative requests.
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  QUALIFICATIONS:
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   5+ years of progressive experience in online marketing (contemporary women&rsquo;s fashion category is a plus)
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   In-depth experience with key acquisition channels and understanding of how cross-channel synergies drive revenue.
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   Experience managing and forecasting budgets and performance across marketing channels, with a focus on driving revenue.
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   Demonstrated ability to work with external agencies and manage day-to-day interactions.
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   A data-driven and analytical mindset with a strong foundation in making evidence-based decisions.
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   Excellent collaboration, communication, and relationship-building skills.
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   Ability to adjust priorities and perform efficiently in a fast-paced environment.
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 </ul>
 $90,000-110,000 base salary (This range represents the low and high end of the anticipated base salary range for this NYC - based position. The base salary will depend on numerous factors such as: experience and qualifications for the role, experience level, skillset, and balancing internal equity relative to other AO employees.)
</div>


Digital Marketing Manager

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