customer service representative

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medical sales representative

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pharmaceutical sales representative

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senior pharmacy care technician - hybrid in houston, tx or schaumburg, il Jobs in Houston

customer care representative

International Moulding

Customer Service RepresentativeWe&rsquo;re looking for a friendly and driven Customer Service Representative to join our team. This role involves assisting clients with inquiries, resolving issues, and ensuring a positive experience. Ideal candidates will have strong communication skills, a background in customer service or sales, and a passion for helping others.Key Responsibilities<ul><li>Deliver prompt, professional support to customers</li><li>Make outbound calls to follow up and gather feedback</li><li>Handle product inquiries, orders, and account updates</li><li>Maintain accurate records through data entry</li><li>Collaborate with team members to improve service</li></ul>Qualifications<ul><li>Excellent verbal and written communication</li><li>Customer service or call center experience preferred</li><li>Proficient in Microsoft Office and data entry</li><li>Sales or outbound calling experience is a plus</li><li>Strong attention to detail and analytical skills</li><li>Bilingual abilities and cash handling experience are a bonus</li></ul>Make a real impact by joining a team that values your voice and dedication.Job Type: Full-timePay: $14.00 - $15.00 per hourWork Location: In person

Customer Service Representative

Copart, Inc

<div>Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality - (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution&amp; use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:<ul><li>
One year of office support experience in a customer service role preferred</li><li>
High School diploma</li><li>
Excellent customer service skills and attitude</li><li>
Excellent written and verbal skills</li><li>
Proficient with office equipment</li><li>
Attention to detail</li><li>
Problem-solving</li><li>
Computer proficiency - MS Suite</li><li>
Typing speed 45WPM</li><li>
Professional appearance</li><li>
Ability to multi-task in a fast-paced environment</li><li>
Bilingual skills a plus</li><li>
Occasional overtime as needed</li></ul>
Pay $18.00 - $20.29 per hour 
Benefits Summary:<ul><li> Medical/Dental/Vision</li><li> 401k plus a company match</li><li> ESPP - Employee Stock Purchase Plan</li><li> EAP - Employee Assistance Program (no cost to you)</li><li> Vacation &amp; Sick pay</li><li> Paid Company Holidays</li><li> Life and AD&amp;D Insurance</li><li> Discounts</li></ul>
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:<ul><li>
E-verify Participation</li><li>
Right to Work</li></ul></div>

SHJ International

<div><h3 class="jobSectionHeader">Job Summary</h3>
We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, resolve complaints, and provide accurate information about our products and services. You will play a key role in ensuring customer satisfaction and maintaining strong client relationships.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Respond to customer inquiries via phone, email, and chat in a timely manner</li><li>
Resolve customer complaints efficiently and professionally</li><li>
Provide accurate information about products, services, pricing, and policies</li><li>
Process orders, forms, applications, and requests</li><li>
Maintain detailed and accurate customer records in CRM systems</li><li>
Follow up with customers to ensure issues are fully resolved</li><li>
Escalate complex issues to the appropriate department when necessary</li><li>
Meet individual and team performance targets</li></ul><h3 class="jobSectionHeader">
Requirements</h3><ul><li>
High school diploma or equivalent (Associate&rsquo;s or Bachelor&rsquo;s degree preferred)</li><li>
Proven customer service experience preferred</li><li>
Excellent communication and interpersonal skills</li><li>
Strong problem-solving abilities</li><li>
Ability to multitask and manage time effectively</li><li>
Basic computer skills and familiarity with CRM systems</li><li>
Positive attitude and professional demeanor</li></ul><h3 class="jobSectionHeader">
Preferred Skills</h3><ul><li>
Experience in a call center environment</li><li>
Ability to handle high-volume customer interactions</li><li>
Strong attention to detail</li><li>
Team-oriented mindset</li></ul> 
#hc225319</div>

Traveling with Michaila

<div>
 Were seeking a client-focused
 
 Customer Service Representative
 
 to support customers within a structured, advisor-led service model. In this role, youll play a key part in guiding clients, coordinating important details, and ensuring their experience is organized, responsive, and seamless from beginning to completion.
 
 
 Youll collaborate closely with assigned advisors to manage client communications, address questions, and provide timely updates related to scheduling, confirmations, and next steps. This fully remote position is ideal for someone who enjoys helping others, staying organized, and delivering consistent, high-quality service in a process-driven environment.
 
 
 What Youll Do:
 
 
 <ul>
 <li>
 Provide support to customers in partnership with their assigned advisor
 </li>
 <li>
 Respond promptly to inquiries with clear, accurate information
 </li>
 <li>
 Assist with scheduling, confirmations, and routine follow-ups
 </li>
 <li>
 Maintain organized records and ensure all client details are documented accurately
 </li>
 <li>
 Help create a smooth, professional client experience at every stage
 
 
 
 </li>
 </ul>
 What Were Looking For:
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Customer service mindset with attention to detail
 </li>
 <li>
 Comfortable working independently in a remote setting
 </li>
 <li>
 Professional, reliable, and confident using technology and internal systems
 </li>
 <li>
 Must be a citizen of the US, Uk, Australia, LATAM, or Spain
 
 
 
 </li>
 </ul>
 Why This Role Stands Out:
 
 
 <ul>
 <li>
 100% remote flexibility
 </li>
 <li>
 Structured training and ongoing support
 </li>
 <li>
 Clear opportunities for growth within a collaborative, supportive team
 
 </li>
 </ul>
</div>

City of Houston, TX

<div><div><div><h2 class="jobSectionHeader">POSITION OVERVIEW</h2></div>
<div><div>Applications accepted from: All Persons Interested 
Service Line: Utility Billing 
Reporting Location: 4200 Leeland St.* 
Workdays &amp; Hours: Monday - Friday; 7:00 am &ndash; 4:00 pm* 
<ul><li>Subject to change</li></ul></div><div> 
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS:</div>
Researches, analyzes and resolves standard customer complaints to provide quality customer assistance.
The Customer Service Representative I duties will include but are not limited to:<ul><li>
Researches, analyzes, and resolves standard customer concerns and inquiries via various forms of communication i.e. phone, email, site visits, etc.</li><li>
Provides information on City programs, rates and/or process changes, and guidelines.</li><li>
Educates the public on various initiatives and/or programs.</li><li>
Provides general information to customers on account balances, services, delinquent accounts and adjustments.</li><li>
May work with other departments and agencies to resolve billing inquiries.</li><li>
May verify new customer accounts with other companies.</li><li>
May collect and balance daily revenue from sale of permits, receipts or fees.</li><li>
Performs data entry activities to record information.</li><li>
May distribute forms to customers to complete for City services.</li><li>
May refer customers who require additional assistance to the appropriate agencies.</li><li>
May create work orders and project numbers.</li><li>
May contact other companies to release services on completed projects</li><li>
May perform other departmental duties as assigned</li></ul> 

WORKING CONDITIONS 
This position is physically comfortable with discretion of walking, standing, etc. Essentially normal office environment with acceptable lighting, temperature and air conditions. 
 
This is a Houston Public Works Department Position at the Tier Ill Level.</div>
<div><h2 class="jobSectionHeader">MINIMUM REQUIREMENTS</h2></div>
<div>EDUCATIONAL REQUIREMENTS: 
Requires a high school diploma or a GED. 
 
EXPERIENCE REQUIREMENTS: 
Six (6) months of administrative or customer service-related experience is required. 
 
Substitution: Associate degree may be substituted for the experience requirement. 
 
LICENSE REQUIREMENTS: 
None</div> 
<div><h2 class="jobSectionHeader">PREFERENCES</h2></div>
<div>Preference will be given to candidates with Call Center, Collections, and/or Utility experience, display analytical, critical thinking and problem-solving skills. Have experience using skills in Microsoft Office (especially Excel). Ability to type 25 -30 words per minute.
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**</div>
<div><h2 class="jobSectionHeader">GENERAL INFORMATION</h2></div>
<div>SELECTION/SKILLS TESTS REQUIRED: None 
However, the department may administer a skills assessment test. 
 
SAFETY IMPACT POSITION: No 
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. 
 
SALARY INFORMATION 
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. 
 
PAY GRADE: 13 
 
APPLICATION PROCEDURES 
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. 
 
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-8085. 
 
If you need special services or accommodations 832-393-8085 (TTY 7-1-1) 
 
If you need login assistance or technical support call 855-524-5627. 
 
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. 
 
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. 
 
EOE Equal Opportunity Employer 
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.</div></div></div>
 <div><div><div><div>Employer</div>
<div>City of Houston</div>
</div></div><div><div><div>Address</div>
<div>901 Bagby St 
 
Houston, Texas, 77002
</div></div></div><div><div><div>Website</div>
<div>https://www.houstontx.gov/</div></div></div></div>

Customer Service Representative I (Billing/Adjustments)

SBM Management Services

<div><h1 class="jobSectionHeader">Title:</h1>
Operations Quality Manager<h1 class="jobSectionHeader">
Job Description:</h1>
Job Overview
The Operations Quality Manager will be responsible for coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities. The individual will be responsible for developing effective quality control processes.
Roles &amp; Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.<ul><li>
Devise and review specifications for products or processes to ensure effective quality control</li><li>
Ensure SBM&rsquo;s quality management systems conforms to all regulatory/legal requirements</li><li>
Oversee inspection of materials to ensure they meet requirements</li><li>
Monitor internal processes for quality standards</li><li>
Keep up on standards, regulations/laws, issues, and news with respect to product and service quality</li><li>
Develop work schedules to ensure adequate service</li><li>
Prepare schedules for service personnel, assigns personnel to routes</li><li>
Inspect and evaluate physical condition of establishment for program compliance, i.e. safety, quality, and service</li><li>
Audit and maintain inventory supplies and equipment</li><li>
Investigate and promote improved equipment and methods</li><li>
Review customer requests for service to ascertain cause for service request, type of malfunction, and address with manager</li><li>
Implement organization policies and goals</li><li>
Facilitate budget requests to identify areas in which reductions can be made</li><li>
Assist with plans, budgets, and schedule modifications including cost estimates bid sheets and contracts</li><li>
Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements</li><li>
Assist with coordination of program specifications, requirements for proposals and contracts, and associated documents</li><li>
Collect data for preparing estimates, labor hours, expenses, and other metrics</li><li>
Maintain a safe work environment for self and employees</li><li>
Ensure compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.</li><li>
Direct supervisory management engaged in support of facilities programs</li><li>
Act as liaison between company, customers, clients, employees, and subcontractors</li><li>
Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees</li><li>
Assist with human resource concerns and issues</li><li>
Support compliance training for new hires and sustaining management/associates on quality expectations and systems.</li><li>
Some travel may be required for this position</li></ul>
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Education and/ or Experience<ul><li>
A.A. Degree required with 2+ years of experience, or equivalent combination of education and experience</li></ul>
Certificates, Licenses, Registrations<ul><li>
CPR/AED/First Aid certification a plus</li><li>
May be required to have a valid driver&rsquo;s license</li><li>
Completed all safety and task training certification</li><li>
May be required to be forklift certified</li></ul>
Knowledge, Skills, and Abilities<ul><li>
Bilingual a plus</li><li>
Ability to read and interpret instructions, procedures, manuals, and other documents</li><li>
Strong verbal and written communication skills</li><li>
Knowledge of cleaning methods and equipment and willing to share with team</li><li>
Knowledge of the upkeep and care of the cleaning equipment</li><li>
Knowledge of cleaning compounds and chemicals, and their safe, efficient use</li><li>
Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills</li><li>
Knowledge of Microsoft Office and computer skills</li><li>
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community</li><li>
Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public</li></ul>
Supervisory Responsibilities
Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.
Physical Demands &amp; Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Compensation: $80,000-$85,000 per year<h1 class="jobSectionHeader">
Benefits:</h1>
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers &ndash; SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.</div>

Operations Quality Manager

Actius Neurocare

Overview We are seeking a motivated and results-driven Field Sales Representative to join our dynamic sales team. In this role, you will be responsible for driving sales growth by building strong relationships with clients, understanding their needs, and providing tailored solutions. The ideal candidate will possess a blend of technical knowledge and sales expertise, particularly in technology sales. If you are passionate about business development and thrive in a fast-paced environment, we want to hear from you!Responsibilities<ul><li>Develop and maintain relationships with new and existing clients to drive sales growth.</li><li>Conduct market research to identify potential leads and opportunities for business development.</li><li>Negotiate contracts and close deals while ensuring customer satisfaction.</li><li>Utilize Salesforce to manage customer accounts, track sales activities, and analyze performance metrics.</li><li>Collaborate with the sales management team to develop effective strategies for lead generation.</li><li>Provide technical sales support by understanding product specifications and addressing client inquiries.</li><li>Prepare and deliver compelling presentations to showcase products and services.</li></ul>Experience<ul><li>Proven experience in sales, preferably in technology or technical sales environments.</li><li>Strong account management skills with a focus on building long-term client relationships.</li><li>Demonstrated ability to negotiate effectively and close deals successfully.</li><li>Familiarity with Salesforce or similar CRM tools for managing customer interactions.</li><li>Experience in business development with a track record of lead generation success.</li><li>Excellent analytical skills to assess market trends and customer needs.</li><li>Strong communication skills, both verbal and written, with the ability to present ideas clearly.</li></ul>Join us as we expand our reach in the market! If you are ready to take your career to the next level as a Field Sales Representative, we encourage you to apply today.Job Type: Full-timePay: $58,000.00 - $75,000.00 per yearBenefits:<ul><li>Paid time off</li></ul>Work Location: On the road

Medical Sales Representative

Explore 553+ Customer care representative in Houston this March. Find roles across top companies and apply now to boost your career.

553 customer care representative jobs In Houston

Customer Service Representative

customer service representative

Customer Service Representative

Customer Service Representative

Customer Service Representative I (Billing/Adjustments)

Operations Quality Manager

Medical Sales Representative