customer service admin supervisor operations

Hidayet Trading LLC

<div></div><div><div><h3 class="jobSectionHeader">Job Summary</h3>

Manage the direct reports to ensure efficient handling of administrative functions related to operations. Customer support officer for all key accounts.

Key Responsibilities
<ul>
<li>Streamline the operational admin processes and look for continuous improvement</li>
<li>Liaise with all the supporting function (IT/Finance/HR etc) for operations related matters</li>
<li>Plan the manpower accurately in coordination with project lead and update the operations master database</li>
<li>Communicate effectively with the Camp Boss / Supervisors to ensure technicians are mobilized to project site and that all time sheets/leave applications and other forms are submitted in a timely manner</li>
<li>Submit the monthly attendance report and OT details to HR in a timely manner</li>
<li>Organize NOC/special pass/certification requirement, etc. by liaising with the respective supporting functions and clients</li>
<li>Manage the direct reports to ensure the smooth functioning of operations administrative activities</li>
<li>Provide key customers with timely updates and handle all queries with high standards of professionalism</li>
<li>Closely work with project lead /supervisors to ensure technicians scheduling/deployment to site is carried out in the most effective/timely way</li>
<li>Organize project kick off meeting for new projects and conduct weekly meetings to discuss the status of ongoing projects</li>
<li>Prepare and submit the Bi-Weekly report on projection of standby technicians to the sales team for effective selling of labour hours and improved utilization</li>
<li>Develop/Implement effective technicians leave planning tool and maintain leave calendar</li>
<li>Refine all the existing Operational administrative templates and develop new ones as required</li>
<li>Work closely with QHSE and various divisions in effective handling of internal/external audits</li>
<li>Work closely with stores and purchase dept to establish standard contracts for consumables and frequently required PPEs</li>
<li>Come up with new ways of capturing project data and effectively tracing the profitability</li>
<li>Prepare effective schedule of drivers to ensure transportation of technicians are carried out in timely manner</li>
<li>Coordinate with stores for project mobilization &amp; de-mobilization</li>
<li>Maintain details of leased vehicles and ensure renewal of petrol card etc on timely manner</li>
<li>Monitor optimal usage of leased vehicles</li>
<li>Prepare and submit the departmental operational KPI monthly report to the operations manager</li>
<li>Ensure all necessary documentations are carried out as per the company policy/customer requirement</li>
<li>Assist in the yearly performance management system</li>
<li>Manage the development of direct reports and monitor their individual performance</li>
</ul>
Experience
<ul>
<li> Minimum 5 years of experience in managing administration tasks</li>
<li>Effectively managed a team size of 2 to 3</li>
<li>Prior experience in handling customer</li>
<li>High proficient in using excel</li></ul></div></div>
 <ul><li>Company: Hidayet Trading LLC</li>
<li>Employment Type: Full Time</li>
<li>Experience: 5 Years
</li><li>Job Type: Admin</li></ul>

Customer Service & Admin Supervisor - Operations

Phoenix Lighting Solutions L.L.C

<ul><li>Female only</li><li>Responsible for customer inquires, general filing, phone calls, emails, work orders, etc.</li><li>Facilitated communication between various cross-functional teams to ensure alignment and clarity through reports and spreadsheets as requested.</li><li>Issues, receives, types and processes various types of applications and forms</li><li>Assists with the processing of various correspondence and notifications</li><li>Coordinated with different team leads and managers on project costs, data entry, database maintenance</li><li>Has understanding of figures and numbers, handling invoices, customer service and admin tasks.</li><li>Act as Sales coordinator and Admin in charge</li><li>Adjust stock levels and generate purchase orders as needed for customers and keep the office in a general clean and tidy state.</li><li>Highly independent individual in charge of all administrative tasks supporting business operations</li><li>Responsible for all administrative task, communicate to department for daily enquiries, reports, letters, LPO, etc..</li></ul>Please share you CV to: career@phoenixlss.comJob Type: Full-timeWork Location: In person

Office Administrator

UNCLE SHAWERMA RESTAURANT

Location: Abu Dhabi, UAEAbout UsUncle Shawerma is looking for a highly organized and experienced Branch Manager to oversee both restaurant operations and back-office administration, ensuring smooth daily performance, strong sales, and full compliance with company standards.Key ResponsibilitiesOperations Management<ul><li>Oversee daily branch operations and ensure smooth service flow</li><li>Supervise kitchen, cashier, and service staff</li><li>Ensure excellent food quality, presentation, and customer service</li><li>Monitor branch sales and achieve monthly targets</li><li>Handle customer complaints and resolve issues professionally</li><li>Ensure cleanliness, hygiene, and food safety compliance</li></ul>Back Office &amp; Administrative Tasks<ul><li>Prepare daily sales reports, branch performance reports, and weekly updates</li><li>Manage staff scheduling, attendance monitoring, and leave coordination</li><li>Handle branch documentation and filing systems</li><li>Monitor labor cost and operational expenses</li><li>Coordinate directly with head office regarding operational requirements</li><li>Process supplier coordination and follow up on deliveries</li><li>Monitor inventory reports, stock variance, and wastage control</li><li>Prepare purchase requests and monitor branch expenses</li><li>Ensure all municipality, health, and trade license requirements are updated</li><li>Manage petty cash and basic branch financial records</li><li>Track branch KPIs and submit reports to management</li><li>Ensure implementation of company SOPs and internal policies</li></ul>Requirements<ul><li>Minimum 3+ years experience as a Branch Manager in restaurant or fast-food operations</li><li>Strong knowledge of restaurant back-office administration</li><li>Experience in reporting, scheduling, inventory control, and documentation</li><li>Good understanding of P&amp;L, cost control, and sales analysis</li><li>Strong leadership and people management skills</li><li>Excellent problem-solving and decision-making ability</li><li>Knowledge of food safety and hygiene regulations</li><li>Strong computer skills (Excel, POS systems, reporting tools)</li><li>Experience in shawarma / quick service restaurant is a major advantage</li><li>Currently available in UAE</li></ul>Preferred Skills<ul><li>Can analyze sales trends and create action plans</li><li>Strong communication with suppliers and management</li><li>Ability to improve branch performance through operational planning</li><li>Can manage both floor operations and office/admin responsibilities efficiently</li></ul>If you are a hands-on leader with strong operational and administrative experience, we want to hear from you.Job Type: Full-timePay: AED3,500.00 - AED5,000.00 per monthExperience:<ul><li>Restaurant Management: 4 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Branch Manager – Restaurant Operations & Administration

Luxury Avenues for clothing trading

We're looking for a hands-on, organised Admin &amp; Operations Specialist to be the backbone of Shaikha's Luxury Closet &mdash; Abu Dhabi's premier destination for authenticated pre-owned luxury fashion.Location: Abu Dhabi, UAE ✅ Open to candidates based in Abu Dhabi or Dubai (willing to relocate to Abu Dhabi)We're Looking For:<ul><li>Fluent english strong written and verbal communication</li><li>1-2 years of experience in admin, operations, or coordination</li><li>Background in retail, e-commerce, or luxury is a strong advantage</li><li>Highly organised, detail-oriented, and able to work independently</li><li>Proficient in Microsoft Office; WooCommerce or e-commerce platforms a plus</li><li>Presentable, professional, and discreet</li><li>UAE-based (Abu Dhabi or Dubai) must be willing to work on-site in Abu Dhabi</li></ul>The Role Covers:<ul><li>Day-to-day store and online operations orders, inventory, and fulfilment</li><li>Consignment intake and coordination from receipt to listing</li><li>Liaising with courier partners and resolving delivery issues</li><li>Managing emails, WhatsApp inquiries, and general admin tasks</li><li>Preparing sales reports, expense logs, and consignment trackers</li></ul>Send your CV and salary expectations to hr@shaikhascloset.comJob Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

Operations Assistant

Shafaq International Trading

<div></div><div><div>Job Summary 
We are looking for an Admin Assistant for Post Graduate Studies.

Assist with all the internal Academic Programs affairs and the administrative day-to-day operations, functions and duties of the Office of Academic Programs.

Required Skills 
1 &ndash; Excellent organizational Skills 
2 &ndash; Two years&rsquo; experience in an educational/ administrative setting. 
3 &ndash; Relevant post-secondary Diploma in Office Administration. 
4 &ndash; Preferably a Bachelor&rsquo;s Degree</div></div>
 <ul><li>Company: Shafaq International Trading</li>
<li>Employment Type: Full Time</li>
<li>Experience: 2 Years
</li><li>Job Type: Admin</li></ul>

Admin Assistant for Post Graduate Studies

BigData Technology Solutions

Datacenter Supervisor Location: Abu DhabiJob SummaryThe position for Datacenter Supervisor is responsible for high-quality IT service delivery to customers in alignment with agreed SLAs, KPIs, and contractual commitments. The role oversees datacenter operational performance, customer satisfaction, service governance, and continuous service improvement across all managed facilities, The role ensures high engagement, availability, compliance and cost optimization strategic initiatives.------------------------------------------------------------------------------------------Key Education and Technical Qualification,<ul><li>Bachelor&rsquo;s/ Master&rsquo;s degree in Engineering</li><li>ITIL Foundation V4.0 or 3.0</li><li>Project Management professional</li><li>Schneider Electric Data Center Certified Associate (DCCA)</li><li>5+ years of experience in data center operations management</li><li>Minimum 2&ndash;3 years in a supervisory or team lead role</li><li>Experience in Tier III / Tier IV environments</li><li>Driving license is must</li></ul>------------------------------------------------------------------------------------------Key Competencies<ul><li>Data Center Power Systems</li><li>UPS &amp; Generator Operations</li><li>Cooling Systems (CRAC/CRAH)</li><li>DCIM Tools</li><li>BMS/EMS Monitoring</li><li>Incident &amp; Problem Management</li><li>Capacity Management</li><li>Vendor Management</li><li>ITIL Processes</li><li>Risk &amp; Compliance Management</li><li>Maintenance management</li><li>Manage Engine / Service Now (ITSM and monitoring systems)</li></ul>------------------------------------------------------------------------------------------Key ResponsibilitiesPosition SummaryThe Data Center Supervisor is responsible for the day-to-day operation, monitoring, maintenance, and management of critical data center infrastructure. The role ensures maximum availability of power, cooling and facility systems while leading operational teams and maintaining compliance with organizational standards and SLA requirements.<ul><li>Operations Management</li><li>Critical Facilities Management</li><li>Incident &amp; Problem Management</li><li>Change Management</li><li>Team Leadership</li><li>Vendor Management</li><li>Compliance &amp; Governance</li><li>Capacity &amp; Availability Management</li><li>Continuous Service Improvement (CSI)</li><li>Team Leadership</li></ul>------------------------------------------------------------------------------------------Application Question(s):<ul><li>What is your notice period to join?</li><li>What is your expected salary in AED?</li><li>Are you in UAE, to start Immediately?</li><li>How many years of work experience do you have in data center operations management?</li><li>Have you worked as data center supervisor or as a team lead ?</li><li>Do you have valid UAE driving license ?</li></ul>Work Location: In person

Datacenter Supervisor

ALHOSN University (CLOSED)

<div></div><div><div>Primary Duties and Responsibilities
<ul>
<li>Develop, plan, coordinate, implement and evaluate assigned programs.</li>
<li>Develop the CEC business by capturing and creating opportunities on the local and national level.</li>
<li>Prepare tenders and programs appraisals with financial analysis</li>
<li>Research and development for new program initiatives and take leadership for continual improvements to existing programs.</li>
<li>Oversee all facets of customer service to insure high quality.</li>
<li>Supervise vendor relationships and contracts to maximize use of ALHOSN University resources.</li>
<li>Maintain liaison with internal and external educational and professional organizations</li>
<li>Research service providers, conduct site and event visits, negotiate contracts, review</li>
<li>and evaluate service and resolve contract disputes.</li>
<li>Develop and manage a comprehensive publicity strategy for the Center&rsquo;s programs to include: marketing strategies; analysis of enrollment trends and market needs; development of constituent mailing lists</li>
<li>Performs miscellaneous job-related duties as assigned;</li>
</ul>
Required Skills
<ul>
<li>Experience in managing a Training Center is a plus.</li>
<li>Ability to analyze and evaluate business processes using continuous improvement principles;</li>
<li>Knowledge of finance, accounting, budgeting, and cost control procedures;</li>
<li>Computer proficiency particularly in MS Office;</li>
<li>Fluency in spoken and written English is a must;</li>
<li>Excellent communication, collaboration, and negotiation skills;</li>
<li>Ability to perform all the essential functions of this job.</li></ul></div></div>
 <ul><li>Company: ALHOSN University (CLOSED)</li>
<li>Employment Type: Full Time</li>
<li>Education Level: Bachelor</li>
<li>Job Type: Admin</li></ul>

Training & Continuing Education Manager

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