guest service agent

sales associate

sales coordinator

customer experience executive Jobs in Doha

customer experience executive

guest experience expert (service express agent) Jobs in Doha

guest experience expert (service express agent)

customer service associate

Azadea Group

<div>
 
 The Part Time - Sales Associate is responsible for providing customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes
 
 
 
</div>

Part Time - Sales Associate

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Position Objective:
 
 
 
 The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.
 
 
 
 Key Responsibility:
 
 
 
 
 Customer Service:
 
 
 
 <ul>
 <li>
 Greet customers and assist them in selecting products that meet their needs.
 </li>
 <li>
 Convert window shoppers into buyers through proactive engagement.
 </li>
 <li>
 Promote the company's loyalty program to encourage repeat sales.
 </li>
 <li>
 Deliver top-tier customer service by following the company&rsquo;s GUEST model (Greet, Understand, Explain, Sell, Thank).
 </li>
 <li>
 Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.
 </li>
 <li>
 Educate customers on product features, benefits, materials, and care instructions.
 
 
 </li>
 </ul>
 
 Grooming / Attitude / Knowledge:
 
 
 
 <ul>
 <li>
 Always present a well-groomed and professional appearance.
 </li>
 <li>
 Be flexible and available to work extended hours during peak sales periods.
 </li>
 <li>
 Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.
 
 
 </li>
 </ul>
 
 Merchandising:
 
 
 
 <ul>
 <li>
 Ensure products are displayed in an attractive manner according to store layout standards.
 </li>
 <li>
 Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.
 </li>
 <li>
 Record and maintain accurate inventory records for incoming and outgoing stock.
 </li>
 <li>
 Upsell and cross-sell products to increase sales opportunities.
 </li>
 <li>
 Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.
 
 
 </li>
 </ul>
 
 Process:
 
 
 
 <ul>
 <li>
 Efficiently operate the Point of Sale (POS) system for billing and transactions.
 </li>
 <li>
 Balance the cash till at the start and end of shifts.
 </li>
 <li>
 Accurately process payments through cash, credit cards, vouchers, or automatic debits.
 </li>
 <li>
 Issue receipts, refunds, and change to customers correctly.
 </li>
 <li>
 Maintain vigilance regarding store security and ensure all loss prevention policies are followed.
 </li>
 <li>
 Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.
 
 
 </li>
 </ul>
 
 Desired Qualification:
 
 
 
 The ideal Sales Associate in a retail company should have a bachelor&rsquo;s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.
</div>

Sales Associate

Luxodor Fragrance Trading

Job Title: Sales AssociateJob Description:We are looking for a dynamic and motivated Sales Associate to join our team in the perfume industry. The ideal candidate should be passionate about sales, customer service, and fragrances.Qualifications:<ul><li>Experience in the perfume industry preferred</li><li>Female applicants only</li><li>Age: 22&ndash;30 years old</li><li>Must be able to join immediately</li><li>Transferable visa is required</li><li>Must be fluent in Arabic and English</li><li>Must have a pleasing personality and good interpersonal skills</li></ul>Responsibilities:<ul><li>Engage with customers in a professional and friendly manner</li><li>Demonstrate product knowledge and promote perfume sales</li><li>Maintain cleanliness and organization of the store</li><li>Achieve sales targets and ensure customer satisfaction</li></ul>If you meet the above requirements and are ready to start immediately, we&rsquo;d love to hear from you!Job Type: Full-timePay: QAR4,000.00 - QAR5,000.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>

Spring Season Bakeries

Hiring: Sales Associate &ndash; DL Moroccan Taste (Bahrain)Join Our Team &amp; Share the Authentic Flavors of Morocco!DL Moroccan Taste is looking for full-time Sales Associates to work in one of our four branches in Bahrain! If you have a passion for sales, love engaging with customers, and take pride in keeping things organized, we&rsquo;d love to have you on board.Your Role:<ul><li>Welcome and assist customers with a friendly and hospitable attitude.</li><li>Promote and sell our authentic Moroccan sweets, ensuring an excellent customer experience.</li><li>Maintain a clean and organized workspace, following hygiene and food safety standards.</li><li>Ensure all products are properly displayed and well-stocked.</li><li>Communicate fluently in Arabic and English to serve a diverse customer base.</li><li>Work as part of a team to meet sales targets and boost customer satisfaction.</li></ul>What We&rsquo;re Looking For:<ul><li>Previous professional sales or customer service experience is important.</li><li>Excellent communication and hospitality skills.</li><li>Professional, clean, and well-groomed appearance (important for working in the food industry).</li><li>Highly organized and responsible, ensuring product displays are well-maintained.</li><li>Positive attitude and eagerness to engage with customers.</li></ul>What We Offer:<ul><li>A chance to be part of a growing premium Moroccan sweets brand.</li><li>Friendly and dynamic work environment.</li><li>Opportunities for career growth and training.</li></ul>Job Type: Full-timeExperience:<ul><li>Sales: 1 year (Required)</li></ul>Language:<ul><li>arabic (Required)</li></ul>

Sales

Almuftah Group

<div><div>To assist the customers in choosing quality products based on their requirements and achieve the provided sales target.
Key Duties &amp; Responsibilities:
<ul><li>Achieve the provided sales target.</li>
<li>Being watchful for all arrival customers as well as existing customers attentively.</li>
<li>Wear the provided uniform and accessories in an appropriate manner.</li>
<li>Welcome the customers with energy and enthusiasm.</li>
<li>Follow and approach the customers at the correct time in a professional manner.</li>
<li>Answer all the quarries with respect to price, product, and technical details.</li>
<li>Offer alternative products which showing genuine interest towards the customers.</li>
<li>Make the sales and close the deal at an appropriate moment.</li>
<li>Check all stocks for any inconsistency and report immediately to the Sales Executive.</li>
<li>Prepare sales report for the previous day.</li>
<li>Escort or confirm to the cashier while taking enough care.</li>
<li>Guide the sales assistants to assist the customers to locate the purchased goods.</li>
<li>Provide necessary after sales service.</li>
<li>Display the products and maintain them clean and safe manner which would increase the customer attraction.</li>
<li>Maintain store shelves necessary manner while ensuring all the products/stocks are available.</li>
<li>Develop a great relationship with customers as well as follow staff members.</li>
<li>Assist the team members and customers unconditionally.</li>
<li>Lift and carry the products as an when required.</li>
<li>Follow the guidance as and when needed and get guidance whenever the next step is not clear.</li>
<li>Mandatory to obtain the product knowledge, necessary customer service and merchandising skills with the discussion of the immediate superiors.</li>
<li>Be sensitive enough to understand different languages and manners which speaks by the customers.</li>
<li>Write the receipts and handle the cash machine as and when required.</li>
<li>Responsible for the cash as and when required.</li>
<li>Adhere with all the health and safety guidance while performing duty.</li>
<li>Prepare requisition of stock to maintain complete display and during delivery to customer.</li>
<li>Maintain the cleanliness and neatness of the section / area.</li>
<li>Oversee other section in cases where the assigned staff is not around.
</li><li>Attend trainings and seminars to upgrade the knowledge</li>
</ul>Other Responsibilities
<div><ul><li>Comply with all the requirements and monitor the consistent implementation of Quality Management System, policies, procedures and other standards.
</li></ul><ul><li>Performs other job as may be assigned by the superior.</li></ul>
</div>Qualifications &amp; Requirements:
Educational Qualification: Completion of Diploma in Sales, Marketing of Business Mgt.
Professional Experiences: 3 years&rsquo; experience in similar capacity.
Competencies:
<ul><li>Basic understanding of work process.</li>
<li>Great understanding of how to make sales and merchandising and close the transaction.</li>
<li>Able to understand and reproduce the technical aspect of the products.</li>
<li>Great self-presentation</li>
<li>Highly customer oriented and able to build customer service.</li>
<li>Great communicator.</li>
<li>Able to speak the applicable languages and Fluency in English is mandatory.</li>
<li>Target oriented while having optimistic mind set.</li>
<li>Physically fit to the job</li>
<li>Able to lift items.</li>
<li>Excellent team player.</li>
<li>Ability to follow up.</li>
<li>Planning and organizing ability.</li>
<li>Language: English /Hindi/Arabic</li>
</ul>
</div><div><div><div><div>Job Category: Sales
</div><div>Job Type: Full Time
</div><div>Company: Almuftah Trading
</div><div>Location: Doha</div></div></div></div></div>

Merchandiser

Unimoni Exchange

&middot; Enhance the company&rsquo;s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.&middot; To do welcome calls for the customers based on the previous day customer registrations of all the branches, collect the feedbacks about the customer experience and enter the details in the Welcome Calls system.Update strategic partnership(s) and product value add messages to customers Key account customers.Support in achieving departmental target of customer acquisition and maintain database of customers contacted as part of acquisition drive.Monitor service standards of branches while addressing customer queries over phone by doing regular mystery calls to the branches and hence ensuring all branches are adhering to the expected level of telephone etiquettes and proper customer handling through the telephone, which is one of the major customer touch points.&middot; Maintain database of customer calls, emails and suggestion forms updated on monthly basis and retrievable upon requirement.&middot; GHQ escalations tracker should be maintained by updating queries attended through call back requests.Job Types: Full-time, PermanentPay: Up to QAR3,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li><li>Hindi (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Customer Experience Executive

Rosewood Doha

<div>
 
 Job Summary&nbsp;
 
 
 Executive Lounge Associate is responsible for all aspects of guest service in the daily operation of the Manor Club/Apartment Lounge, always ensuring the highest levels of guest satisfaction.&nbsp;
 
 
 
 
 Essential Duties and Responsibilities
 
 <ul>
 <li>
 Learn all menus, this includes cocktail menus, wine lists and daily specials from the assigned Lounge for all meal periods. Have a thorough knowledge and understanding of all food and beverage items on the menu with the ability to recommend Food and Beverage combinations and up sell alternatives.
 </li>
 <li>
 Verify that menus are well maintained.
 </li>
 <li>
 Ensures that minimum brand standards have been implemented.
 </li>
 <li>
 Ensures that all the Food and Beverage Essentials are implemented.
 </li>
 <li>
 Responds to the results of the consumer audit and ensures that the relevant changes are implemented.
 </li>
 <li>
 Works closely with other Outlet associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
 </li>
 <li>
 Works in a supportive and flexible manner with other departments, in the spirit of &ldquo;We work through Teams&rdquo;.
 </li>
 <li>
 Maintains par stocks of all equipment and guest supplies as required.
 </li>
 <li>
 Seats, takes orders and serves food and beverage to guests according to the established sequence and procedures.
 </li>
 <li>
 Presents menu, answers enquiries, and makes suggestions regarding food, beverage, and service to restaurant guests.
 </li>
 <li>
 Clears and resets counters or tables at conclusion of each course.
 </li>
 <li>
 Fully conversant with all aspects of the Micros System.
 </li>
 <li>
 Computes bill and accepts payment.
 </li>
 <li>
 Performs the function of cashier as required.
 </li>
 <li>
 Verifies cash received ensuring only genuine money been collected.
 </li>
 <li>
 Verifies all credit cards presented by guest before to validity of the card.
 </li>
 <li>
 Strictly adheres to all policies and procedures issued by the Finance with regard to cashiering and cash handling.
 </li>
 <li>
 Ensures the delivery of brand promise and always provides exceptional guest service.
 </li>
 <li>
 Provides excellent service to associate in other departments as appropriate.
 </li>
 <li>
 Handles all guest and associate complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
 </li>
 <li>
 Maintains positive guest and associate interactions with good working relationships.
 </li>
 <li>
 Establishes a rapport with guests maintaining good customer relationships.
 </li>
 <li>
 Attend on time training sessions and meetings as and when required such as LQA, FORBES, Sequence of service trainings, etc.
 </li>
 <li>
 Ensure effective, prompt, and intuitive service by performing in the LQA, FORBES and brand standards.
 </li>
 <li>
 Make sure the Manor Club and Apartment Lounge always appears clean and restful, orderly, and dignified.
 
 
 </li>
 </ul>
 
 Standard Responsibilities
 
 <ul>
 <li>
 Comply and adhere to the Rosewood company policies.
 </li>
 <li>
 Take on other tasks in addition to the ones stated, in a reasonable framework.
 </li>
 <li>
 Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.
 </li>
 <li>
 Model the company&rsquo;s culture, vision, mission, and core values at all times.
 </li>
 <li>
 Ensure highest standards of personal presentation and grooming.
 </li>
 <li>
 Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
 </li>
 <li>
 Help the guest in every way possible from a simple question to an unusual request, as long as it is ethical, legal, and moral.
 </li>
 <li>
 Memorize all the habits/dietary/preferences of the Club/Lounge guests and inform the Team Leader to update the guest&rsquo;s profile.
 </li>
 <li>
 Proactively make recommendations to guests for food and upsell beverage items.
 </li>
 <li>
 Establish a professional rapport with guests maintaining good customer relationships.
 
 
 </li>
 </ul>
 
 Confidentiality
 
 
 Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and employees, unless otherwise stated.&nbsp;
 
 
 
 Health &amp; Safety
 
 <ul>
 <li>
 Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
 </li>
 <li>
 The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
 </li>
 <li>
 Report any defects in the building, plant or equipment according to hotel procedure.
 </li>
 <li>
 Ensure that any accidents to Associates, guests or visitors are reported immediately in accordance with correct procedures.
 </li>
 <li>
 Attend Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
 </li>
 <li>
 Be fully conversant with:
 </li>
 </ul>
 <ul>
 <ul>
 <li>
 Regulations
 </li>
 <li>
 Risk Assessments for your department
 </li>
 <li>
 Hotel Fire &amp; Bomb Procedures
 
 </li>
 </ul>
 </ul>
 
 Other
 
 <ul>
 <li>
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
 </li>
 <li>
 As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
 </li>
 </ul>
</div>

Executive Lounge Associate

Explore 1207+ Customer service associate in Doha this September. Find roles across top companies and apply now to boost your career.

1207 customer service associate jobs IN Doha

Part Time - Sales Associate

Sales Associate

Sales Associate

Sales

Merchandiser

Customer Experience Executive

Executive Lounge Associate