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senior customer service agent Jobs in Doha

senior customer service agent

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customer service associate

Louzan Group

Role DescriptionThis is an on-site, full-time role for a Sales Associate located in the Qatar. The Sales Associate will be responsible for offering excellent customer service, assisting customers in finding the right products, and achieving sales targets. Daily tasks include greeting and engaging with customers, handling transactions, maintaining store displays, and ensuring the store is clean and organized.Qualifications<ul><li>Customer service and interpersonal skills</li><li>2-4 experienced in fashion luxury retail</li><li>Sales and negotiation skills</li><li>Product knowledge and merchandising skills</li><li>Basic math and cash handling skills</li><li>Effective communication skills</li><li>Ability to work collaboratively in a team environment</li><li>Previous experience in retail or sales is a plus</li><li>High school diploma or equivalent</li></ul>Job Type: Full-time

Sales Associate

Al Siddiqi Holding

We are looking for Customer Service Associate for a well-established local brand. The ideal candidate must have strong experience in customer service and be fluent in Arabic in order to communicate effectively with customers and the team.Key Responsibilities<ul><li>Maintaining a positive, empathetic, and professional attitude toward customers at all times.</li><li>Responding promptly to customer inquiries.</li><li>Communicating with customers through various channels.</li><li>Acknowledging and resolving customer complaints.</li><li>Knowing our products inside and out so that you can answer questions.</li><li>Processing orders, forms, applications, and requests.</li><li>Keeping records of customer interactions, transactions, comments, and complaints.</li><li>Communicating and coordinating with colleagues as necessary.</li><li>Providing feedback on the efficiency of the customer service process.</li><li>Managing a team of junior customer service representatives.</li><li>Ensure customer satisfaction and provide professional customer support.</li></ul>Requirements<ul><li>Fluency in Arabic (spoken and written) is mandatory.</li><li>Female candidates only</li><li>With previous experience in customer service</li><li>Can join immediately</li><li>Ability to stay calm when customers are stressed or upset.</li><li>Comfortable using computers.</li><li>Experience working with customer support.</li></ul>Job Type: Full-timePay: From QAR5,000.00 per monthExperience:<ul><li>management : 1 year (Required)</li></ul>

Customer Service

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Position Objective:
 
 
 
 The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.
 
 
 
 Key Responsibility:
 
 
 
 
 Customer Service:
 
 
 
 <ul>
 <li>
 Greet customers and assist them in selecting products that meet their needs.
 </li>
 <li>
 Convert window shoppers into buyers through proactive engagement.
 </li>
 <li>
 Promote the company's loyalty program to encourage repeat sales.
 </li>
 <li>
 Deliver top-tier customer service by following the company&rsquo;s GUEST model (Greet, Understand, Explain, Sell, Thank).
 </li>
 <li>
 Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.
 </li>
 <li>
 Educate customers on product features, benefits, materials, and care instructions.
 
 
 </li>
 </ul>
 
 Grooming / Attitude / Knowledge:
 
 
 
 <ul>
 <li>
 Always present a well-groomed and professional appearance.
 </li>
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 Be flexible and available to work extended hours during peak sales periods.
 </li>
 <li>
 Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.
 
 
 </li>
 </ul>
 
 Merchandising:
 
 
 
 <ul>
 <li>
 Ensure products are displayed in an attractive manner according to store layout standards.
 </li>
 <li>
 Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.
 </li>
 <li>
 Record and maintain accurate inventory records for incoming and outgoing stock.
 </li>
 <li>
 Upsell and cross-sell products to increase sales opportunities.
 </li>
 <li>
 Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.
 
 
 </li>
 </ul>
 
 Process:
 
 
 
 <ul>
 <li>
 Efficiently operate the Point of Sale (POS) system for billing and transactions.
 </li>
 <li>
 Balance the cash till at the start and end of shifts.
 </li>
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 Accurately process payments through cash, credit cards, vouchers, or automatic debits.
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 Issue receipts, refunds, and change to customers correctly.
 </li>
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 Maintain vigilance regarding store security and ensure all loss prevention policies are followed.
 </li>
 <li>
 Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.
 
 
 </li>
 </ul>
 
 Desired Qualification:
 
 
 
 The ideal Sales Associate in a retail company should have a bachelor&rsquo;s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.
</div>

Rota international

Job Title: Retail Associate (Food Handler Certificate Required)Company: ROTA InternationalLocation: Doha, QatarJob Type: Full-TimeJob Description: We are seeking a professional and customer-focused Retail Associate with a valid Food Handler Certificate to join our team. The ideal candidate will assist customers, support daily store operations, and ensure proper handling of food items in accordance with safety standards.Responsibilities:<ul><li>Greet and assist customers in a friendly and professional manner</li><li>Handle food items safely and in compliance with health regulations</li><li>Maintain cleanliness and organization of the retail area</li><li>Process transactions accurately</li><li>Replenish stock and ensure product displays are neat and appealing</li><li>Support daily operations as required</li></ul>Requirements:<ul><li>Valid Food Handler Certificate (mandatory)</li><li>Previous experience in retail, customer service, or food service is an advantage</li><li>Strong communication and interpersonal skills</li><li>Presentable and professional appearance</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to assist customers</li></ul>How to Apply: Interested candidates, please submit your CV and attach your Food Handler Certificate.Job Type: Full-timePay: QAR3,500.00 - QAR4,000.00 per month

Retail Associate (Food Handler Certificate Required)

ABU ISSA HOLDING

Job Summary:The Coffee Specialist &ndash; Retail &amp; Sales Associate is the face of the brand within the store, responsible for creating an engaging customer experience through expert coffee knowledge, personalized service, and strong sales performance. The ideal candidate combines a passion for coffee with retail sales skills to educate customers, promote products, and drive business results.Key Responsibilities:Customer Engagement &amp; Sales<ul><li>Welcome customers warmly and provide exceptional service throughout their store visit.</li><li>Understand customer preferences to recommend coffee blends, machines, and accessories tailored to their needs.</li><li>Achieve and exceed individual and store sales targets through upselling and cross-selling.</li><li>Conduct coffee tastings and demonstrations to engage customers and promote product awareness.</li><li>Build and maintain long-term relationships with customers to encourage repeat business.</li></ul>Product Knowledge &amp; Expertise<ul><li>Demonstrate deep knowledge of coffee origins, flavor profiles, and brewing methods.</li><li>Stay informed on product launches, promotions, and new brewing innovations.</li><li>Educate customers on coffee preparation techniques and proper machine maintenance.</li></ul>Store Operations<ul><li>Support daily store operations, including inventory management, stock replenishment, and merchandising.</li><li>Maintain visual standards and cleanliness of the retail space.</li><li>Operate POS systems accurately for sales transactions and returns.</li><li>Adhere to company policies, safety, and hygiene standards.</li></ul>Team Collaboration<ul><li>Work collaboratively with team members to ensure smooth store operations.</li><li>Share knowledge and insights to help others improve product expertise and sales performance.</li></ul>Qualifications &amp; Skills:<ul><li>Minimum 1&ndash;2 years of experience in retail, hospitality, or customer service (coffee industry experience a plus).</li><li>Strong passion for coffee and customer engagement.</li><li>Excellent communication and interpersonal skills.</li><li>Proven ability to meet or exceed sales goals.</li><li>Basic knowledge of brewing techniques, espresso machines, and coffee products preferred.</li><li>Well-groomed, professional, and confident in interacting with diverse customers.</li></ul>Job Type: Full-timePay: QAR4,000.00 - QAR4,500.00 per monthApplication Question(s):<ul><li>What's your previous/current salary?</li><li>What's your salary expectation?</li><li>Are you having basic knowledge of brewing techniques, espresso machines, and coffee products?</li><li>What's your earliest availability to join our company?</li><li>Do you currently hold a Barista Training or Coffee Specialist certification?</li></ul>

Coffee Specialist – Retail & Sales Associate

Company: Rota International Location: Doha, QatarJob Description: Rota International is looking for a Female Guest Service Associate to join our team. The ideal candidate will be passionate about hospitality and capable of delivering an excellent guest experience in a dynamic environment.Requirements:<ul><li>Education: Minimum High School Graduate</li><li>Nationality: Arabic</li><li>Gender: Female</li><li>Age: 30 and below</li><li>Must be fluent in English</li><li>Guest service excellence is a must</li><li>Cashiering experience is an advantage</li><li>Pleasing personality and well-presented</li><li>Able to start immediately</li></ul>Key Responsibilities:<ul><li>Provide outstanding guest service at all times</li><li>Handle customer inquiries professionally and efficiently</li><li>Support daily operations with a positive attitude</li><li>Maintain a professional appearance and welcoming demeanor</li></ul>How to Apply: If you meet the above criteria and are ready to join a vibrant team, please submit your CV via Indeed.Only shortlisted candidates will be contacted.Job Types: Temporary, Contract Contract length: 6 months

Female Guest Service Associate (Arabic Speaker)

The Blue Group

We are looking for a Sales Associate for a 1-month contract. Candidates must have a valid QID. The role involves assisting customers, supporting daily store operations, and ensuring a positive shopping experience.Job Type: Contract Contract length: 1.5 monthApplication Question(s):<ul><li>Do you have a valid QID? </li><li>Are you ok with 1 month contract?</li><li>Mention your salary expectations</li></ul>

Sales Associate -Arabic

Explore 1466+ Customer service associate in Doha this November. Find roles across top companies and apply now to boost your career.

1466 customer service associate jobs IN Doha

Sales Associate

Customer Service

Sales Associate

Retail Associate (Food Handler Certificate Required)

Coffee Specialist – Retail & Sales Associate

Female Guest Service Associate (Arabic Speaker)

Sales Associate -Arabic