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FTC ARABIA

About the Role: We are looking for a motivated and customer-focused Sales Associate to join our retail team. The ideal candidate is fluent in Arabic and brings at least 3 years of retail experience in Qatar, with a strong ability to deliver excellent customer service and drive sales performance.Key Responsibilities:<ul><li>Greet and assist customers, ensuring a premium in-store experience</li><li>Understand customer needs and recommend suitable products</li><li>Achieve individual and store sales targets</li><li>Maintain product knowledge and stay updated on promotions</li><li>Handle transactions accurately using POS systems</li><li>Ensure store cleanliness, visual merchandising, and stock replenishment</li><li>Build and maintain strong customer relationships</li><li>Support team members and contribute to a positive work environment</li></ul>Requirements:<ul><li>Minimum 3 years of retail experience in Qatar</li><li>Fluent in Arabic and English</li><li>Strong communication and interpersonal skills</li><li>Sales-driven with a customer-first mindset</li><li>Familiarity with POS systems and basic computer skills</li><li>Well-presented with a professional attitude</li><li>Flexibility to work shifts, weekends, and holidays</li></ul>Preferred:<ul><li>Experience in premium/luxury retail or hospitality</li><li>Strong product demonstration and upselling skills</li></ul>Job Type: PermanentPay: QAR4,500.00 - QAR5,000.00 per monthApplication Question(s):<ul><li>What's your current salary?</li><li>What's your salary expectations?</li></ul>Experience:<ul><li>Luxury Retail: 3 years (Required)</li></ul>Language:<ul><li>English Fluently (Required)</li><li>Arabic (Required)</li></ul>Work Location: In person

Sales Associate (Arabic Speaker)

Whoop

<div><div><div>At WHOOP, we&rsquo;re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Through cutting-edge hardware, software, and data science, WHOOP delivers personalized insights that help members optimize recovery, training, sleep, and overall well-being.</div>
<div> 
WHOOP is seeking a Retail Associate to support the day-to-day operations of WHOOP Qatar, an experiential performance center, research lab, and store located in the heart of Msheireb.</div>
<div> 
This individual will play a key role in delivering a premium, data-driven member experience, supporting retail operations, and bringing the WHOOP brand to life on the ground. The Retail Associate will engage directly with members, drive membership and retail sales, and ensure operational excellence across extended hours (12 hours per day, 7 days per week). This role reports directly to the Retail Lead, WHOOP Qatar.</div></div><div><div><h3 class="jobSectionHeader">
RESPONSIBILITIES:</h3><div><div><ul>
<li>Support the daily retail operations of WHOOP Qatar, ensuring exceptional standards of service, organization, and operational execution.</li>
<li>Deliver a premium, data-driven member experience by educating members on WHOOP products, memberships, and insights, tailoring interactions to individual performance goals.</li>
<li>Drive revenue through the sale of WHOOP memberships, accessories, apparel, and the signature WHOOP Your Way experience, consistently working toward sales targets.</li>
<li>Act as a brand ambassador by upholding WHOOP&rsquo;s premium standards across member engagement, product presentation, and overall store experience.</li>
<li>Assist with visual merchandising, inventory management, restocking, and maintaining a clean, organized, and high-performing retail environment.</li>
<li>Support experiential programming and in-store activations, ensuring seamless execution and strong member engagement.</li>
<li>Collaborate closely with the Retail Lead and team to maintain alignment with brand, marketing, and operational strategies.</li>
<li>Maintain strong attention to detail across daily processes including transactions, reporting, compliance, and store procedures.</li>
</ul></div></div></div></div><div><div><h3 class="jobSectionHeader">QUALIFICATIONS:</h3><div><div><div>
<ul><li>2&ndash;4 years of retail experience, preferably in premium, luxury, or experiential retail environments.</li>
<li>Strong passion for health, fitness, performance, and technology, with the ability to communicate WHOOP&rsquo;s value proposition effectively.</li>
<li>Proven ability to deliver elevated customer service and build meaningful relationships with members.</li>
<li>Comfort working in a fast-paced, high-traffic, extended-hours retail environment.</li>
<li>Strong communication and interpersonal skills, with a team-oriented mindset.</li>
<li>Basic operational understanding, including POS systems, inventory handling, and sales tracking.</li>
<li>Proficiency in Arabic preferred.</li>
<li>Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.</li></ul></div></div></div></div></div></div>

Retail Associate, WHOOP Qatar

Ahmed Al Maghribi Perfumes

Ahmed Al Maghribi Perfumes, founded over 25 years ago by Mr. Kafeel Ahmed, has blossomed into one of the region&rsquo;s favorite perfume houses. We craft unique fragrances that blend traditional Arabic favorites like oud and musk with contemporary creations for every occasion. Our dedication to community and personalization ensures each scent resonates deeply with individual preferences. Rooted in family values, we emphasize collaboration and authenticity, reflecting our commitment to quality and heritage in every perfume. With Ahmed Al Maghribi Perfumes, fragrance is an enduring experience.Role OverviewWe are looking for a dynamic and customer-focused Sales Associate to join our team in Doha. In this role, you will be responsible for providing exceptional customer service, achieving sales targets, maintaining product displays, and ensuring a seamless shopping experience for every client. You will also support online order processing and assist with daily store and eCommerce operations as needed.This position is ideal for a motivated individual with strong interpersonal skills and a passion for retail and luxury products.Key Responsibilities<ul><li>Greet, assist, and engage customers to deliver outstanding in-store and online service.</li><li>Drive sales by understanding customer needs and recommending suitable products.</li><li>Process sales transactions accurately, prepare invoices, and handle payment procedures.</li><li>Support online sales channels (Talabat, Snoonu, Rafeeq, Ahmed Perfumes website) by managing customer inquiries and order fulfillment.</li><li>Ensure product displays, shelves, and promotional areas are organized and visually appealing.</li><li>Maintain up-to-date knowledge of product features and promotions to enhance the customer experience.</li><li>Handle customer inquiries, concerns, and returns promptly and professionally.</li><li>Collaborate with team members and management to meet daily and monthly sales goals.</li><li>Assist in tracking stock levels, monitoring product availability, and coordinating with inventory teams.</li><li>Prepare regular sales and performance reports as required.</li></ul>Qualifications<ul><li>Proven experience in sales or customer service, preferably in retail or eCommerce.</li><li>Excellent communication and interpersonal skills with a customer-oriented mindset.</li><li>Strong organizational and multitasking abilities.</li><li>Familiarity with POS systems and basic sales reporting tools.</li><li>Knowledge of eCommerce platforms (Talabat, Snoonu, Rafeeq) is an advantage.</li><li>Previous experience in the perfume, cosmetics, or luxury retail industry is a plus.</li><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field is preferred but not mandatory.</li><li>Language Skills: Proficiency in Arabic, English, Malayalam, Urdu, and Hindi is highly preferred.</li></ul>Job Types: Full-time, PermanentPay: From QAR1,500.00 per monthWork Location: In person

Sales Associate

QNB Group

<div>
 
 About QNB
 
 
 
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 
 
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 
 
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 
 
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 
 
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 
 
 
 Job Purpose Summary
 
 
 
 The incumbent is mainly responsible for providing efficient, friendly and quality service to customers; answering queries, providing information and guiding customers through various banking procedures; marketing the Group&rsquo;s products and services and encouraging customers to increase their business with the Group.
 
 
 
 Essential Duties &amp; Responsibilities By Dimensions
 
 
 
 <ul>
 <li>
 Shareholder &amp; Financial:
 </li>
 <li>
 Proactively market the Group&rsquo;s products to increase sales volume and profitability, and to achieve or exceed set targets and goals.
 </li>
 <li>
 Strive to be mindful of Key Performance Indicators (KPIs) for branch customer service performance monitoring and quality measurement purposes.
 </li>
 <li>
 Implements KPI&rsquo;s and best practices for Associate, Customer Services
 </li>
 <li>
 Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
 </li>
 <li>
 Act within the limits of the powers delegated to the incumbent.
 </li>
 <li>
 Customer (Internal &amp; External):
 </li>
 <li>
 Enhance the Group&rsquo;s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
 </li>
 <li>
 Attends and resolves all customer queries at the branch within specified TAT to ensure customer satisfaction.
 </li>
 <li>
 Cross-sell products to customers and leverage on existing customer base to improve profitability while driving customer retention.
 </li>
 <li>
 To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.
 </li>
 <li>
 Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn around time.
 </li>
 <li>
 Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.
 </li>
 <li>
 Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
 </li>
 <li>
 Internal (Processes, Products, Regulatory):
 </li>
 <li>
 Act as the first point of contact for customers, especially for new customers, answer their queries and provide information about various products and services offered by the Group.
 </li>
 <li>
 Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc.
 </li>
 <li>
 Assist customers in filling out various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc.
 </li>
 <li>
 Coordinate with tellers and branch operations staff on an &ldquo;as is needed&rdquo; basis to ensure smooth operations, and timely and friendly service delivery.
 </li>
 <li>
 Receive loan applications from customers and prepare the corresponding loan agreements, prepare Foreign Bills for Collection (FBC) requests, check dormant accounts, and approve customers&rsquo; signatures.
 </li>
 <li>
 Should be able to assume teller or branch operations staff responsibilities at peak times, or whenever necessary.
 </li>
 <li>
 Refer to Manager, Customer Services for any unresolved queries on transactions handled.
 </li>
 <li>
 Monitors the service standards operational in the branches and looks for creative ways to improve service delivery.
 </li>
 <li>
 Ensures compliance to internal service quality standards and compliance to audit requirements
 </li>
 <li>
 Learning &amp; Knowledge:
 </li>
 <li>
 Possess working knowledge of branch customer service to carry out duties and responsibilities.
 </li>
 <li>
 Identify related areas for professional development of self.
 </li>
 <li>
 Proactively identify areas for professional development of self and undertake development activities.
 </li>
 <li>
 Seek out opportunities to remain current with all developments in professional field.
 
 
 </li>
 </ul>
 
 Education And Experience Requirements
 
 
 
 <ul>
 <li>
 College Diploma
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 High School Degree
 </li>
 <li>
 No years of experience required
 
 
 </li>
 </ul>
 Note: you will be required to attach the following:
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport
 </li>
 <li>
 QID
 </li>
 <li>
 Education Certificate
 </li>
 <li>
 Birth Certificate
 </li>
 </ul>
</div>

QNB3699 - Officer Corporate Customer Service (Qatarization)

<div>
 
 About QNB
 
 
 
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 
 
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 
 
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 
 
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 
 
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 
 
 
 Job Purpose Summary
 
 
 
 The incumbent is mainly responsible assisting the Manager Card Center Customer Service to achieve the set objective and to provide efficient, friendly and quality service to cardholders and merchants. The incumbent will also ensure to educate the cardholders &amp; merchants the use of latest technologies (viz. chip card, contactless, mobile payments).
 
 
 
 Essential Duties &amp; Responsibilities By Dimensions
 
 
 
 <ul>
 <li>
 Shareholder &amp; Financial:
 </li>
 <li>
 Act as a problem solver for cardholder and merchant by liaising the activities between branches and operations.
 </li>
 <li>
 Assist the Manager in providing training to customer service representatives of branches at regular intervals to enforce procedural requirements which in turn increase customer satisfaction.
 </li>
 <li>
 Provide training to Customer Care Centre, Branches and DSA&rsquo;s.
 </li>
 <li>
 Recommend change in card processing process to improve customer services, reduce customer complaints and increase satisfaction level.
 </li>
 <li>
 Implements KPI&rsquo;s and best practices for Senior Associate, Card Center Customer Service
 </li>
 <li>
 Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
 </li>
 <li>
 Act within the limits of the powers delegated to the incumbent.
 </li>
 <li>
 Customer (Internal &amp; External):
 </li>
 <li>
 Responsible for sensitizing the department to the needs of the customer and lead the customer focus initiative in the entire department.
 </li>
 <li>
 Negotiate and finalize Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turnaround time which will also help increase external customer satisfaction.
 </li>
 <li>
 Enhance relationships with VISA and MasterCard and other brand affiliates (including alliance partners for reward programs).
 </li>
 <li>
 To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.
 </li>
 <li>
 Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
 </li>
 <li>
 Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.
 </li>
 <li>
 Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
 </li>
 <li>
 Internal (Processes, Products, Regulatory):
 </li>
 <li>
 Responsible for resolving all customer queries related to card issuing or acquiring business.
 </li>
 <li>
 Avoid delay in responding to customers&rsquo; requests/call
 </li>
 <li>
 Carry out mystery shopping on competitor card products.
 </li>
 <li>
 Update comparative pricing structure for all Banks issuing cards in Qatar.
 </li>
 <li>
 Making sure that credit cardholders statements are delivered on time.
 </li>
 <li>
 Resolve the queries related to non-receipt of card statements.
 </li>
 <li>
 Ensure that timely delivery of e-statements for cardholders.
 </li>
 <li>
 Ensure that every cardholder receives SMS service.
 </li>
 <li>
 Compile and present relevant MIS on periodic basis for the Head of Cards, GM Retail Banking and the Group&rsquo;s executive management.
 </li>
 <li>
 Conduct reviews of the various card products in use at periodic intervals and provide a feedback on their performance to the Head of Cards.
 </li>
 <li>
 Monitor and manage the day-to-day relationships with external Direct Sales Agents (DSAs).
 </li>
 <li>
 Hold meetings with direct reports and assess their performance/ address their concerns as well as the Department&rsquo;s overall performance on a regular basis.
 </li>
 <li>
 Lead the benchmarking process to determine the Group&rsquo;s standing vis-&agrave;-vis its competitors and give the Group a competitive edge in the credit cards business.
 </li>
 <li>
 Handle queries regarding requests for new/ renewed cards not yet issued received from branches/ other units or directly from the customers.
 </li>
 <li>
 Ensure consistent delivery of customer satisfaction and problem resolution, either directly by card center staff of through liaison with other departments.
 </li>
 <li>
 Monitor performance against the agreed TAT as specified in internal SLAs
 </li>
 <li>
 Learning &amp; Knowledge:
 </li>
 <li>
 Possess working knowledge of branch customer service to carry out duties and responsibilities.
 </li>
 <li>
 Identify related areas for professional development of self.
 </li>
 <li>
 Proactively identify areas for professional development of self and undertake development activities.
 </li>
 <li>
 Seek out opportunities to remain current with all developments in professional field.
 
 
 </li>
 </ul>
 
 Education And Experience Requirements
 
 
 
 <ul>
 <li>
 College Diploma
 </li>
 <li>
 OR Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),
 </li>
 <li>
 At least 2 years of relevant experience, preferably within a highly rated international bank.
 
 
 </li>
 </ul>
 Note: you will be required to attach the following:
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport
 </li>
 <li>
 QID
 </li>
 <li>
 Education Certificate
 </li>
 <li>
 Birth Certificate
 </li>
 </ul>
</div>

QNB3682 - Senior Associate Card Center Customer Service (Qatarization)

VodafoneThree

Retail Sales Associate &ndash; TelecommunicationsDoha, Qatar Company: Vodafone Qatar Full-timeSalary18 &ndash; 28 QAR per hour Overtime pay Sales commissions Monthly performance bonusJob Type<ul><li>Full-time</li><li>Permanent</li></ul>Shift &amp; Schedule<ul><li>48 hours per week</li><li>Rotational shifts (mall/store hours)</li><li>Weekend and holiday shifts required</li><li>Overtime as needed</li></ul>Location<ul><li>Doha, Qatar (Required)</li><li>On-site (retail store)</li></ul>Full Job DescriptionVodafone Qatar is a leading provider of mobile and digital services. We are seeking a Retail Sales Associate to assist customers in-store, provide product recommendations, and drive sales performance.Responsibilities<ul><li>Assist customers with product selection, purchases, and service inquiries</li><li>Promote mobile plans, devices, and telecom services</li><li>Achieve sales targets and contribute to store performance</li><li>Handle transactions and maintain accurate records</li><li>Ensure high levels of customer satisfaction</li></ul>Qualifications<ul><li>High school diploma or equivalent</li><li>1&ndash;2+ years of experience in retail sales or customer service</li><li>Strong communication and interpersonal skills</li><li>Sales-driven and customer-focused mindset</li><li>Fluent in English (Arabic is an advantage)</li></ul>Preferred Qualifications<ul><li>Experience in telecommunications or electronics retail</li><li>Familiarity with sales targets and KPIs</li><li>Experience using POS systems</li></ul>Benefits<ul><li>Health insurance</li><li>Transportation allowance</li><li>Paid annual leave</li><li>Sales incentives and bonuses</li><li>Training and career development opportunities</li></ul>Application Questions<ul><li>Are you authorized to work in Qatar?</li><li>Do you have experience in retail or sales?</li><li>What is your expected hourly salary (QAR)?</li></ul>Work LocationDoha, Qatar (Retail store / On-site)Apply NowApply via Indeed or through the official Vodafone Qatar careers page.الراتب المدفوع: QAR١٨٫٠٠&nbsp;لكل ساعةعدد الساعات المتوقع: 38.0 في الأسبوعموقع العمل: بشكل شخصي

Retail Sales Associate – Telecommunications

Sales Associate &ndash;Fashion RetailJob Summary: We are seeking a passionate and customer-focused Sales Associate to join our beauty, makeup, and fashion retail team. The ideal candidate will have a strong interest in cosmetics, skincare, and fashion trends, along with the ability to deliver exceptional customer service and drive sales performance.Key Responsibilities:<ul><li>Greet customers warmly and provide personalized shopping experiences.</li><li>Offer expert advice on beauty products, makeup application, skincare routines, and fashion styling.</li><li>Stay up to date with the latest beauty and fashion trends, products, and promotions.</li><li>Assist customers in selecting products that meet their needs and preferences.</li><li>Achieve individual and store sales targets through effective selling techniques.</li><li>Maintain store cleanliness, organization, and visual merchandising standards.</li><li>Process transactions accurately using the point-of-sale (POS) system.</li></ul>Preferred Skills:<ul><li>Experience with beauty brands and cosmetic tools.</li><li>Knowledge of skincare routines and product ingredients.</li><li>Ability to perform basic makeup demonstrations.</li></ul>salary - 2500 to 2600 QR Full packageMale / female both can APPLYNationality - AnyJob Type: PermanentPay: QAR2,500.00 - QAR2,600.00 per monthWork Location: In person

Sales Associate - Fashion

Explore 762+ Customer service associate in Doha this May. Find roles across top companies and apply now to boost your career.