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customer service associate

Al-Futtaim

<div>Job Requisition ID: 176430
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 

Overview Of The Role: 
<ul><li>
The Customer Service Associate plays a crucial role in delivering exceptional service to customers while maintaining the store's visual and inventory standards. Responsible for handling customer inquiries and complaints, this role ensures the sales floor is inviting and products are readily available. Key interactions include operating the cash register and utilizing effective sales strategies such as upselling and cross-selling.</li></ul> 

What You Will Do: 
<h4 class="jobSectionHeader">
Customer Service &amp; Complaint Handling</h4> 
<ul><li>
Engage with customers to provide a high level of service and assist with their needs.</li><li>
Address basic customer complaints and escalate issues as needed.</li></ul><h4 class="jobSectionHeader"> 
Visual Merchandising &amp; Store Maintenance</h4> 
<ul><li>
Ensure that the store is well-organized and adheres to company visual merchandising standards.</li><li>
Regularly clean and maintain the sales floor to create an inviting shopping environment.</li></ul><h4 class="jobSectionHeader"> 
Stock Management &amp; Inventory</h4> 
<ul><li>
Actively participate in receiving new shipments and restocking the store.</li><li>
Help manage inventory and ensure the store is fully stocked.</li></ul><h4 class="jobSectionHeader"> 
Sales Support (Upselling &amp; Cross-selling)</h4> 
<ul><li>
Recommend products to customers based on their needs, focusing on upselling and cross-selling.</li><li>
Stay updated on product information to make informed recommendations.</li></ul><h4 class="jobSectionHeader"> 
Cash Register Operation</h4> 
<ul><li>
Operate the cash register, process transactions, and follow company policies for handling payments.</li><li>
Ensure accurate cash handling and maintain a clean and organized checkout area.</li></ul> 

Required Skills To Be Successful: 
<ul><li>
Exceptional customer service skills to address inquiries and resolve complaints.</li><li>
Strong verbal communication and interpersonal skills for effective customer interaction.</li><li>
Detail-oriented with the ability to maintain high standards in visual merchandising and store upkeep.</li><li>
Sales skills, including upselling and cross-selling, to enhance customer experience and sales performance.</li></ul> 

What Qualifies You For The Role: 
<ul><li>
Previous experience in customer-facing roles, particularly focusing on providing excellent service.</li><li>
Strong verbal communication and interpersonal skills to effectively interact with customers.</li><li>
Proficiency in maintaining high store standards regarding product organization and cleanliness.</li><li>
Experience in operating cash registers and following cash handling procedures.</li><li>
Strong ability to work well within a team to achieve store goals.</li></ul> 
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options. 
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;</div>

Sales Executive/ Customer Service Associate

<div>
 
 Job Requisition ID:
 
 176430
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Customer Service Associate plays a crucial role in delivering exceptional service to customers while maintaining the store's visual and inventory standards. Responsible for handling customer inquiries and complaints, this role ensures the sales floor is inviting and products are readily available. Key interactions include operating the cash register and utilizing effective sales strategies such as upselling and cross-selling.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customer Service &amp; Complaint Handling
 
 
 <ul>
 <li>
 Engage with customers to provide a high level of service and assist with their needs.
 </li>
 <li>
 Address basic customer complaints and escalate issues as needed.
 
 
 </li>
 </ul>
 Visual Merchandising &amp; Store Maintenance
 
 
 <ul>
 <li>
 Ensure that the store is well-organized and adheres to company visual merchandising standards.
 </li>
 <li>
 Regularly clean and maintain the sales floor to create an inviting shopping environment.
 
 
 </li>
 </ul>
 Stock Management &amp; Inventory
 
 
 <ul>
 <li>
 Actively participate in receiving new shipments and restocking the store.
 </li>
 <li>
 Help manage inventory and ensure the store is fully stocked.
 
 
 </li>
 </ul>
 Sales Support (Upselling &amp; Cross-selling)
 
 
 <ul>
 <li>
 Recommend products to customers based on their needs, focusing on upselling and cross-selling.
 </li>
 <li>
 Stay updated on product information to make informed recommendations.
 
 
 </li>
 </ul>
 Cash Register Operation
 
 
 <ul>
 <li>
 Operate the cash register, process transactions, and follow company policies for handling payments.
 </li>
 <li>
 Ensure accurate cash handling and maintain a clean and organized checkout area.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Exceptional customer service skills to address inquiries and resolve complaints.
 </li>
 <li>
 Strong verbal communication and interpersonal skills for effective customer interaction.
 </li>
 <li>
 Detail-oriented with the ability to maintain high standards in visual merchandising and store upkeep.
 </li>
 <li>
 Sales skills, including upselling and cross-selling, to enhance customer experience and sales performance.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Previous experience in customer-facing roles, particularly focusing on providing excellent service.
 </li>
 <li>
 Strong verbal communication and interpersonal skills to effectively interact with customers.
 </li>
 <li>
 Proficiency in maintaining high store standards regarding product organization and cleanliness.
 </li>
 <li>
 Experience in operating cash registers and following cash handling procedures.
 </li>
 <li>
 Strong ability to work well within a team to achieve store goals.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
</div>

Sales Executive/ Customer Service Associate | Retail | M&S | Qatar

TRANSIND HOLDING

A leading group of company is looking for a competent SALES ASSOCIATE who is knowledgeable with Perfumes. For Female applicants only, available for interview on 22-Feb-2026 starting 9am.JOB DESCRIPTION:- responsible for promoting and selling fragrances to customers, providing excellent customer service, and maintaining product knowledge.- assist customers in finding the right scent, handle transactions, and contribute to a positive shopping experience- demonstrating product knowledge, building customer relationships, and achieving sales targets.DUTIES &amp; RESPONSIBILITIES:<ul><li>Greeting and Assisting Customers: Warmly welcoming customers, understanding their needs, and providing personalized recommendations based on their preferences.</li><li>Product Knowledge: Demonstrating in-depth knowledge of the various perfumes, including notes, sillage, and longevity, to help customers make informed decisions.</li><li>Upselling and Cross-selling: Suggesting complementary products or higher-priced items to increase sales volume.</li><li>Handling Transactions: Processing payments accurately and efficiently, including handling cash, credit cards, and other payment methods.</li><li>Building Customer Relationships: Creating a positive rapport with customers to encourage repeat business and brand loyalty.</li><li>Addressing Customer Inquiries: Answering phone calls and responding to customer inquiries about products, promotions, and store information according to a job site.</li><li>Meeting Sales Targets: Working towards achieving individual and team sales goals.</li></ul>Store Operations:<ul><li>Maintaining Store Appearance: Ensuring the sales floor and cashier area are clean, organized, and visually appealing.</li><li>Stock Management: Assisting with stock replenishment, inventory control, and minimizing stock loss.</li><li>Visual Merchandising: Helping to arrange and display products in a way that attracts customers says a job board.</li><li>Reporting: Preparing sales reports and providing feedback to management.</li></ul>Job Types: Full-time, PermanentPay: Up to QAR3,000.00 per monthAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>SALES ASSOCIATE - PERFUME: 2 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>

SALES ASSOCIATE - FEMALE ONLY

Selva Trading

We&rsquo;re looking for a talented Sales Associate to join our team at Selva Trading.If you have a passion for fashion and retail, this one&rsquo;s for you.Requirements:<ul><li>Preferably Female</li><li>Minimum 2 years of experience in fashion &amp; retail</li><li>Strong customer service and communication skills</li><li>Ability to work in a fast-paced environment</li><li>POS system knowledge is an advantage</li><li>Can start as soon as possible</li></ul>For interested applicants, you may send us your updated CV and portfolio at recruiting@selvatrading.comJob Type: Full-timeApplication Question(s):<ul><li>How soon can you start?</li></ul>

Sales Associate

Geekay Group

Job descriptionKnowledge in gaming/ collectibles are preferred<ul><li>Greeting customers, responding to questions, improving engagement with our merchandise and providing outstanding customer service.</li><li>Operating our cash registers, managing financial transactions, and balancing drawers.</li><li>Achieving established goals.</li><li>Directing customers to merchandise within the store.</li><li>Increasing in store sales.</li><li>Superior product knowledge.</li><li>Maintaining an orderly appearance throughout the sales floor.</li><li>Introducing promotions and opportunities to customers.</li><li>Cross-selling products to increase purchase amounts.</li></ul>Retail Sales Associate work schedule:Duty Hours: 6-day work week, 1 day offShifts: 3 shifts as per duty roster: 9 hr inclusive of 1 hr breakInter-location : transfers with the region based on business requirementsNotice Period : 1 month Candidate must complete min 2 years in your previous company.Job Type: Full-timePay: QAR3,000.00 - QAR3,500.00 per monthWork Location: In person

Retail Sales Associate-GAMING PRODUCT EXPERIENCE PREFERED

Carter & White

<div>
 
 Role Purpose
 
 
 The In-Store Sales Associate is responsible for delivering exceptional customer service, driving sales performance, and representing the brand values of Carter &amp; White. The role focuses on achieving sales targets, maintaining store standards, and building long-term customer relationships.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 1. Sales &amp; Customer Experience
 
 
 <ul>
 <li>
 Welcome and engage customers in a professional, courteous, and brand-aligned manner.
 </li>
 <li>
 Understand customer needs and provide personalized product recommendations.
 </li>
 <li>
 Achieve individual and store sales targets, KPIs, and conversion goals.
 </li>
 <li>
 Upsell and cross-sell products while maintaining an authentic luxury experience.
 </li>
 <li>
 Handle customer inquiries, complaints, and after-sales service efficiently.
 </li>
 </ul>
 
 
 2. Product Knowledge &amp; Brand Representation
 
 
 <ul>
 <li>
 Maintain strong knowledge of products, pricing, promotions, and brand storytelling.
 </li>
 <li>
 Communicate product features, benefits, and care instructions clearly to customers.
 </li>
 <li>
 Represent the brand image, values, and standards at all times.
 </li>
 </ul>
 
 
 3. Store Operations
 
 
 <ul>
 <li>
 Process sales transactions accurately through the POS system.
 </li>
 <li>
 Ensure cash handling procedures are followed and discrepancies are reported immediately.
 </li>
 <li>
 Support opening and closing procedures as per store guidelines.
 </li>
 <li>
 Assist in receiving, checking, tagging, and displaying merchandise.
 </li>
 </ul>
 
 
 4. Visual Merchandising &amp; Store Standards
 
 
 <ul>
 <li>
 Maintain high standards of store cleanliness, organization, and visual merchandising.
 </li>
 <li>
 Ensure products are displayed according to brand guidelines and seasonal layouts.
 </li>
 <li>
 Replenish stock on the shop floor and ensure correct pricing and tagging.
 </li>
 </ul>
 
 
 5. Inventory &amp; Stock Control
 
 
 <ul>
 <li>
 Assist with stock counts, cycle counts, and inventory audits.
 </li>
 <li>
 Report low stock levels, damages, or discrepancies to the Store Manager.
 </li>
 <li>
 Ensure proper handling and storage of merchandise to prevent loss or damage.
 </li>
 </ul>
 
 
 6. Teamwork &amp; Communication
 
 
 <ul>
 <li>
 Work collaboratively with the Store Manager and team members to achieve store goals.
 </li>
 <li>
 Attend training sessions, briefings, and performance reviews.
 </li>
 <li>
 Follow all company policies, procedures, and operational guidelines.
 </li>
 </ul>
 
 
 7. Compliance &amp; Security
 
 
 <ul>
 <li>
 Adhere to company security, health &amp; safety, and loss-prevention policies.
 </li>
 <li>
 Ensure compliance with company standards and local regulations.
 </li>
 </ul>
 
 
 
 
 Key Skills &amp; Competencies
 
 <ul>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Customer-focused with a sales-driven mindset.
 </li>
 <li>
 Ability to work in a fast-paced retail environment.
 </li>
 <li>
 Attention to detail and strong organizational skills.
 </li>
 <li>
 Professional appearance and positive attitude.
 </li>
 </ul>
 
 
 
 
 Qualifications &amp; Experience
 
 <ul>
 <li>
 High school diploma or equivalent.
 </li>
 <li>
 Previous retail or sales experience preferred (luxury retail experience is an advantage).
 </li>
 <li>
 Fluency in Arabic and English; additional languages are an advantage.
 </li>
 </ul>
 
 
</div>

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Waiter | Majid Al Futtaim Entertainment | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 To provide exceptional food and beverage service to VOX Cinemas guests, ensuring a high standard of hospitality and a memorable cinema experience.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Greet guests warmly and ensure a welcoming atmosphere.
 </li>
 <li>
 Present menus and assist guests in making menu selections.
 </li>
 <li>
 Take accurate food and beverage orders and enter them into the POS system.
 </li>
 <li>
 Serve food and beverages promptly and professionally.
 </li>
 <li>
 Ensure tables are properly set, cleared, and cleaned before and after service.
 </li>
 <li>
 Provide information about menu items, ingredients, and promotions.
 </li>
 <li>
 Upsell food and beverage items to increase revenue.
 </li>
 <li>
 Respond to guest inquiries, feedback, and complaints courteously and effectively.
 </li>
 <li>
 Coordinate with kitchen and bar staff for timely and accurate order preparation.
 </li>
 <li>
 Maintain cleanliness and organization of the service area.
 </li>
 <li>
 Follow all hygiene, health, and safety regulations.
 </li>
 <li>
 Assist with stock rotation, replenishment, and inventory as required.
 </li>
 <li>
 Support team members during busy periods or special events.
 </li>
 <li>
 Adhere to VOX Cinemas and MAF Entertainment service standards and policies.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Minimum 1 year of experience in F&amp;B or hospitality; cinema or restaurant experience preferred.
 </li>
 <li>
 Strong communication and customer service skills, with a friendly and professional attitude.
 </li>
 <li>
 Ability to work under pressure in a fast-paced, guest-facing environment.
 </li>
 <li>
 Flexible to work shifts, including evenings, weekends, and public holidays.
 </li>
 <li>
 Adherence to hygiene, grooming, and uniform standards at all times.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Waiter - Arabic Speaker

Explore 869+ Customer service associate in Doha this March. Find roles across top companies and apply now to boost your career.

869 customer service associate jobs In Doha

Sales Executive/ Customer Service Associate

Sales Executive/ Customer Service Associate | Retail | M&S | Qatar

SALES ASSOCIATE - FEMALE ONLY

Sales Associate

Retail Sales Associate-GAMING PRODUCT EXPERIENCE PREFERED

Sales Associate

Waiter - Arabic Speaker