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customer support specialist

customer service associate

VXI Global Solutions

<div>Job Description<div>
It's fun to work in a company where people truly BELIEVE in what they are doing! 
 
We're committed to bringing passion and customer focus to the business.
 
 
Job Title : Customer Service Associate - Healthcare
 
 
Location : Remote
 
 
About Us :
 
 
We are a leading specialty pharmacy dedicated to supporting patients with complex and chronic health conditions. Our mission is to elevate patient care through innovative solutions and compassionate support. Join us in making a tangible difference in patients' lives by delivering world-class customer service in a remote, dynamic environment.
 
 
Role Overview :
 
 
As a Customer Service Associate, you'll be the first point of contact for patients and prescribers, ensuring their needs are met with efficiency, professionalism, and empathy. This role is essential to building trust and delivering a seamless experience, enabling patients to access critical medications and services with ease.
 
 
What You'll Do : 
 
 
<ul><li>Provide top-tier support to patients and prescribers via inbound and outbound phone calls or web-based communication channels.</li><li>
Address a variety of inquiries, including:</li><li><ul><li>
Scheduling medication deliveries.</li></ul> 
<ul><li>
Resolving billing, insurance, or account issues.</li></ul> 
<ul><li>
Explaining patient benefits clearly and confidently.</li></ul> 
<ul><li>
Tracking and updating order statuses.</li></ul></li></ul> 
<ul><li>
Collaborate with internal expert teams to deliver fast, effective resolutions to patient concerns.</li><li>
Handle a high volume of daily interactions (30-50 calls per day) with accuracy and compassion.</li><li>
Learn and master systems and procedures through a comprehensive paid training program.</li><li>
Meet key performance metrics, including productivity, quality, and patient satisfaction goals.</li><li>
Maintain professionalism and adaptability in a fast-paced virtual environment.</li></ul> 

What We're Looking For : 
 
 
<ul><li>Education : High school diploma or equivalent required.</li></ul><ul><li> 
Experience : 2+ years in customer service (call center experience is a plus).</li></ul><ul><li> 
Technical Skills : Proficiency in Microsoft Office Suite; ability to navigate and manage multiple systems simultaneously.</li></ul><ul><li> 
Communication : Exceptional verbal and written communication skills; ability to convey information with clarity and empathy.</li></ul><ul><li> 
Soft Skills : 
 
 
<ul><li>Strong organizational and time-management abilities.</li></ul> 
<ul><li>
A proactive, solutions-oriented mindset.</li></ul> 
<ul><li>
Ability to adapt to diverse patient needs with professionalism.</li></ul> 

Work Environment : 
 
 
<ul><li>Reliable internet connectivity and a dedicated, distraction-free workspace.</li></ul> 
<ul><li>
Availability to work within Contact Center hours</li></ul></li></ul><ul><li> 
Commitment : Attendance is critical-100% participation during the first 90 days of training is required . 
</li></ul> 
 
Why Join Us? 
 
 
<ul><li>Purpose-Driven Work : Be part of a mission that transforms healthcare and improves patient outcomes.</li><li>
Career Growth : Access training, mentorship, and advancement opportunities to grow your career within a supportive organization.</li><li>
Comprehensive Benefits : Enjoy competitive pay, robust benefits, and wellness programs tailored to support you and your family.</li><li>
Inclusive Culture : Thrive in a diverse, collaborative, and inclusive work environment where your contributions are valued.</li><li>
Flexibility : Work from the comfort of your home while making a difference for patients across the country.</li></ul> 

Success Factors for Working from Home 
 
To thrive in this remote role, you'll need: 
<ul><li>
Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.</li><li>
Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.</li><li>
Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 10 Mbps downstream and 5 Mbps upstream.</li><li>
Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.</li><li>
Tech-Savvy: Comfort with technology and ability to learn new systems quickly.</li><li>
Self-motivation &amp; Independence: Ability to stay productive and manage your time effectively in a remote environment.</li><li>
Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.</li><li>
Adaptability: Ability to adapt to changing technologies and procedures while working remotely.</li></ul> 

Compensation &amp; Perks 
<ul><li>
Hourly Pay: $17.00 per hour</li><li>
Company-Provided Equipment: All necessary equipment will be provided.</li><li>
Comprehensive Benefits: Full health insurance package including medical, dental, and vision coverage.</li><li>
Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).</li><li>
Generous Referral Program: Earn $20 per paycheck for every person you refer-and your referral earns it too! No limits on payouts.</li><li>
Comprehensive Training: Paid training to ensure you are fully prepared for success.</li><li>
Career Growth: Opportunities for career advancement and professional development within a leading healthcare provider.</li><li>
Work-from-Home Convenience: Save time, and money, and reduce your environmental footprint.</li><li>
Inclusive Culture: We are an Equal Opportunity Employer, including individuals with disabilities and veterans.</li></ul> 

What Success Looks Like :
 
 
In this role, success means consistently delivering exceptional customer service, meeting performance metrics, and embodying our values of empathy, integrity, and excellence. You'll take pride in knowing your work directly supports patients in managing their health and well-being.
 
 
Ready to Make an Impact?
 
 
Embark on a rewarding journey and join a team dedicated to delivering compassionate care and innovative solutions. Take the first step toward an exciting career in healthcare by applying now !
 
 
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</div><div><div>
Original Title: US Virtual - Customer Service Associate (Healthcare)</div><div>
Req Id: R26_00414_18</div><div>
Posted At: Mon Mar 16 2026 00:00:00 GMT+0000 (Coordinated Universal Time)</div></div></div>
 <div></div><div><div><div>Customer Service</div></div><div></div><div><div>
Full Time</div></div><div></div><div><div>
Louisiana, United States</div></div></div>

US Virtual - Customer Service Associate (Healthcare)

Ralphs

<div>Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: 
 
<ul><li>A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
</li><li>Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
</li><li>Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
</li><li>Valuable associate discounts on purchases, including food, travel, technology and so much more.
</li><li>Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
</li><li>Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
</li></ul>For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
 
<ul><li>Ability to handle stressful situations</li>
<li>Effective communication skills</li>
<li>Knowledge of basic math (counting, addition, and subtraction)</li>
<li>Current food handlers permit once employed</li>
</ul>Desired Previous Job Experience 
<ul><li>Comparable Retail experience</li>
<li>Second language (speaking, reading and/or writing)</li>
</ul><ul><li>Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers</li>
<li>Promote Corporate Brands to customers</li>
<li>Promote trust and respect among associates</li>
<li>Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store</li>
<li>Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products</li>
<li>Assist with the preparation produce platters/trays</li>
<li>Inform customers of produce specials</li>
<li>Recommend items to customers to ensure they get the products they want and need</li>
<li>Adequately prepare, package, label and inventory merchandise</li>
<li>Review/inspect products for quality and freshness and take appropriate action with those items</li>
<li>Label, stock and inventory department merchandise</li>
<li>Report product ordering/shipping discrepancies to the department manager</li>
<li>Display a positive attitude</li>
<li>Stay current with present, future, seasonal and special ads</li>
<li>Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained</li>
<li>Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management</li>
<li>Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair</li>
<li>Notify management of customer or employee accidents</li>
<li>Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management
</li><li>Ability to work cooperatively in high paced and sometimes stressful environment</li>
<li>Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner</li>
<li>Ability to act with honesty and integrity regarding customer and business information</li>
<li>Ability to follow directions and seek assistance when necessary to resolve customer and business issues</li>
<li>Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults</li>
<li>Must be able to perform the essential functions of this position with or without reasonable accommodation</li></ul></div>

PRODUCE/CLERK

Target Optical

<div><div>Requisition ID: 921618 
Store #: 00A953 Target Optical 
Position:Part-Time 
Total Rewards: Benefits/Incentive Information</div> 
<div></div>
<div>
At Target Optical, we love the neighborhoods we belong to and that&rsquo;s why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. We help people see more clearly and confidently for less by offering a great selection of trusted brands. Through the relationships we build, we&rsquo;re proud and excited to help people look their best by carrying fashionable frames at a great value.</div>
<div>
Together, we&rsquo;re on a mission to change the way people think about vision care. We keep things real, keep focused on people and keep to our mission to bring a WOW! experience to your life, our guests&rsquo; lives and communities. See your future with Target Optical.</div>
<div>
Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!</div><div></div><div> 
What You&rsquo;ll Do: 
The Sales Associate is responsible for creating an outstanding optical experience for our guests by bringing together their knowledge, experiences and personality together with the guests&rsquo; needs and our high-quality fashion brands.</div>
<div>
Key Responsibilities:</div>
<ul>
<li>Drive Sales &amp; Build Relationships: Hit sales targets and exceed expectations by connecting with customers and building lasting relationships. Help new and returning customers in finding products that meet their needs. 
<ul><li>Become a Vision Expert: Offer tailored advice and recommend eyewear solutions that fit each customer&rsquo;s lifestyle and preferences.</li><li>Learn and Grow: Enhance your skills with hands-on training and collaborate with experienced professionals to provide top-tier service.</li><li>Collaborate &amp; Contribute: Work closely with your team and leadership to maintain a positive, supportive environment where everyone contributes to success.</li><li>Create a Welcoming Store Atmosphere: Keep the store clean, organized, and visually appealing, ensuring customers enjoy a seamless shopping experience.</li><li>Foster Inclusion &amp; Respect: Cultivate an inclusive and respectful environment for both customers and colleagues.</li></ul></li>
</ul>
<div>What We&rsquo;re Looking For: 
<ul><li>Passion for Customer Service: Experience in retail or customer service is a plus, but your enthusiasm for helping others and creating great experiences is key.</li><li>Sales Savvy: Thrive in a dynamic environment, using your communication skills to engage customers and drive sales.</li><li>Tech-Savvy &amp; Detail-Oriented: Comfortable using technology to enhance customer experience while maintaining accuracy with transactions.</li><li>Fashion Forward: A keen interest in eyewear and fashion trends, with the ability to help customers find their perfect look.</li><li>Self-Motivated &amp; Adaptable: Stay driven and resilient, adjusting to fast-paced environments and always seeking opportunities to learn and grow.</li></ul></div>
<div>
Preferred Qualifications:
</div><ul><li>Optical Experience: Prior experience in optical retail or familiarity with optical products</li>
</ul><div>
Pay Range: 17.60 - 24.62</div>
<div>
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.</div> 
<div></div>
<div>
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.</div> 
<div></div>
<div>
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.</div></div>

Sales Associate Target Optical- GRANADA HILLS

Panda Restaurant Group

<div>Join us as a Service Team Associate
We&rsquo;re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work environment with team members who become friends. There&rsquo;s always something new to learn, do, and accomplish. If you don&rsquo;t have experience, we&rsquo;ll train you! You&rsquo;ll get opportunities to gain skills that help you rise in your career, no matter where you go. We&rsquo;re all about giving back, so you&rsquo;ll also get the chance to impact your community through our Panda Cares initiative. Let&rsquo;s work together. 
Essential Functions for Service Team Associates:<ul><li>
Provides exceptional dining experience to Guests &ndash; Greeting Guests, Serving food and handling payments at cash register</li><li>
Maintains the cleanliness and appearance of the store</li><li>
Follows Operations Standards and Safety Procedure to serve fresh and quality food</li><li>
Works efficiently in fast paced kitchen environment, and may work at different positions &ndash; Front counter, Drive Through or Kitchen</li><li>
Work effectively with team members to meet daily goals in a fun, positive environment.</li></ul> 
How we reward you:** 
<ul><li>
Flexible schedules</li><li>
Great pay</li><li>
Free meals while working at Panda</li><li>
Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates</li><li>
Health Care and Dependent Care Flexible Spending accounts</li><li>
401K with company match</li><li>
Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates</li><li>
Associate discounts for many brands</li><li>
Referral bonus for eligible associates</li><li>
Opportunity to give back to your community</li><li>
Hands-on paid training to prepare you for success</li><li>
On-Going Career &amp; Leadership Development</li><li>
Opportunities for growth into management positions</li><li>
Pre-Tax Dependent Care Flexible Spending Account</li><li>
Please refer to https://www.pandacareers.com/files/PRG_HR_Recruiting_Benefits.pdf for details.</li></ul> 
**Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. 
Qualification:<ul><li>
Friendly and helpful team members</li><li>
Operations experience is a plus</li><li>
Some high school</li><li>
Food Handler certification may be required depending on local requirements, acquired at your expense</li></ul> 
ADA Statement:
While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. 
Panda Strong since 1983:
Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it&rsquo;s impacting our team or the communities we work in, we&rsquo;re proud to be an organization that embraces family values. 
You&rsquo;re wanted here:
Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to TASupport@PandaRG.com. 
Pay Range: $21 per hour - $24 per hour 
 
<ul><li>Within the range, individual pay is determined using various factors, including work location and experience.</li></ul></div>

Service Team

Trader Joe's

<div><div>Is it you?</div> 
Our Crew Members create a warm and friendly shopping experience in our stores. We answer questions, offer suggestions, and ensure our customers know they are welcomed and cared for. We entertain customers and make grocery shopping an exciting adventure.
Some responsibilities may include:<ul>
<li>Working on teams to accomplish goals</li>
<li>Operating the cash register in a fun and efficient manner</li>
<li>Bagging groceries with care</li>
<li>Stocking shelves</li>
<li>Creating signage to inform and delight customers</li>
<li>Helping customers find their favorite products</li>
</ul>
You'll learn a lot. You're not stuck doing one task here. Each Crew Member contributes to creating a WOW customer experience by participating in all aspects of the job.
If you have experience in art including penmanship, working with chalk, and large signage, that's a plus.
If you have a passion for people and a fervor for food, we'd love to meet you. We can teach you the rest.
Stores have the greatest need for people that can work evenings and weekends.
Trader Joe's is an equal-opportunity employer and is committed to hiring a diverse Crew.</div>

Crew

Starbucks

<div>Crafting the world&rsquo;s finest coffee, one meaningful moment at a time
We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone&rsquo;s day. Whether it&rsquo;s a warm smile or remembering a favorite order, you create moments that matter. If you thrive in a fast-paced environment, love engaging with people, and take pride in your work, we&rsquo;d love to have you on our team.
We are invested in your growth journey, empowered through developmental experiences as well as our industry leading benefits. 

<h4 class="jobSectionHeader">
Summary of Experience</h4><ul><li>
No previous experience required</li></ul><h4 class="jobSectionHeader"> 
Basic Qualifications</h4><ul><li>
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation</li><li>
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays</li><li>
Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation</li><li>
Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication</li><li>
Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients</li><li>
Available to perform many different tasks within the store during each shift</li></ul><h4 class="jobSectionHeader"> 
Required Knowledge, Skills and Abilities</h4><ul><li>
Ability to learn quickly</li><li>
Ability to understand and carry out oral and written instructions and request clarification when needed</li><li>
Strong interpersonal skills</li><li>
Ability to work as part of a team</li><li>
Ability to build relationships</li></ul> 
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor&rsquo;s degree through Arizona State University&rsquo;s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
For additional information regarding partner perks and more detailed information regarding benefits, go to starbucksbenefits.com. 
At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.</div>

barista - Store# 65084, PICKUP - WESTERN & VENICE

Macy's

<div>Be part of an amazing story

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Clerical colleague in the Fine Jewelry Department, you are responsible for processing new merchandise and maintaining all the records for the department. You perform a variety of other support and administrative functions in this role. Most importantly, you provide an exceptional customer experience by ensuring that the customer is always the priority.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
</ul>
Access the full menu of benefits offerings here.

What You Will Do
<ul>
<li>Acknowledge customers in a friendly and helpful manner</li>
<li>Use technology to complete sales transactions, perform audits, and process new receipts, damages, transfers and return-to-vendor merchandise</li>
<li>Merchandise jewelry cases for new products , season changes, special events and clearance sales.</li>
<li>Pack customer sizing and repair orders for outbound shipment to the Jewelry Center</li>
<li>Organize and file shipping, receiving, customer sizing, repair, sales and return documentation</li>
<li>Assist in the inventory process and monitor supply levels.</li>
<li>Perform all aspects of the fulfillment process, including picking, packing, labeling, shipping and Buy Online, Pickup in Stores (BOPS)</li>
<li>Maintain orderliness and cleanliness of jewelry counters and area</li>
<li>Adhere to Asset Protection and inventory control and compliance procedures</li>
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities</li>
</ul>
Who You Are
<ul>
<li>Flexible availability, including days, evenings, weekends and holidays</li>
<li>Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues</li>
<li>Enjoy working as part of a team, as well as independently</li>
<li>Resourceful and able to adapt quickly to changing priorities</li>
<li>No prior education or experience required</li>
</ul>
Essential Physical Requirements You Will Perform
<ul>
<li>Maintaining a stationary position, walking and reaching with hands and arms</li>
<li>Frequent use of computers and handheld electronic equipment</li>
<li>Reaching, crouching, kneeling, stooping, color vision and climbing ladders</li>
<li>Lifting and moving items weighing up to 25lbs.</li>
</ul>
About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.

Join us and help write the next chapter in our story - Apply Today! 


This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. 


STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

Retail Sales Jewelry Clerical, Century City - Part Time

Explore 442+ Customer service associate in Los Angeles this March. Find roles across top companies and apply now to boost your career.