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customer service associate Jobs in Houston

customer service associate

customer service representative Jobs in Houston

customer service representative

customer service representative - insurance Jobs in Houston

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customer service rep

Copart, Inc

<div><p><i>Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.</i></p><p></p><p>
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality - (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution&amp; use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.</p><p></p><p>
Required Skills and Experience:</p><ul><li>
One year of office support experience in a customer service role preferred</li><li>
High School diploma</li><li>
Excellent customer service skills and attitude</li><li>
Excellent written and verbal skills</li><li>
Proficient with office equipment</li><li>
Attention to detail</li><li>
Problem-solving</li><li>
Computer proficiency - MS Suite</li><li>
Typing speed 45WPM</li><li>
Professional appearance</li><li>
Ability to multi-task in a fast-paced environment</li><li>
Bilingual skills a plus</li><li>
Occasional overtime as needed</li></ul><p></p><p>
Pay $18.00 - $20.29 per hour</p><p></p><p><b><br>
Benefits Summary:</b></p><ul><li> Medical/Dental/Vision</li><li> 401k plus a company match</li><li> ESPP - Employee Stock Purchase Plan</li><li> EAP - Employee Assistance Program (no cost to you)</li><li> Vacation &amp; Sick pay</li><li> Paid Company Holidays</li><li> Life and AD&amp;D Insurance</li><li> Discounts</li></ul><p><i>
Along with many other employee benefits.</i></p>
<p><i>At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.</i></p><p></p><p>
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:</p><ul><li>
E-verify Participation</li><li>
Right to Work</li></ul></div><p></p>

<div><div>Customer Service Representative - Insurance</div></div><br>
<div></div>
 Location Houston, Texas, 77095 Category Customer Service JR202634950 Remote
<br><p>JOB DESCRIPTION
 Customer Service Representative - InsuranceAAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team. If you're passionate about helping others and thrive in a fast-paced, member-focused environment, we want to hear from you!What We OfferStarting Pay: $23.00 &ndash; $25.00/hourBilingual Fluency: earn an additional $1.00/hour for English/Spanish fluency (assessment provided)Location Requirement: must reside within 80 miles of 8508 Highway 6 North, Houston, TX 77095Remote Training Schedule: Full‑time (40 hours per week). 100% virtual training program lasting approximately 4 months. Training shifts will be scheduled anywhere between 9:00am-9:00pm Monday&ndash;Friday, with occasional Saturday shifts between 9:00am-7:00pm. If training is scheduled on a Saturday, a weekday off will be provided.Remote Work Schedule (Post-Training): Full-Time Schedule (40 hours/week). Work shifts will be scheduled within the hours of 9:00am-9:15pm Monday-Friday, and every Saturday between 9:00am-7:15pm. One weekday off will be provided each week.Comprehensive Benefits Package Growth &amp; Advancement OpportunitiesWhat You&rsquo;ll Do Answer inbound calls and assist members with questions related to AAA membershipsDeliver personalized, proactive solutions and recommend valuable products and servicesEngage with members using strong communication and a friendly, problem-solving mindsetThink quickly and critically to resolve issues&mdash;this is not a scripted environmentNavigate multiple systems and tools while actively listening and multitaskingMaintain a positive, can-do attitude in a fast-paced and evolving environmentParticipate in ongoing coaching and development to continually enhance your performance Work-From-Home Requirements Dedicated, quiet workspace without interruptions.You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc.). Modem/Router must be in the same room as the computer equipment with a minimum of 25 mbps download and 5 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.Demonstrated ability to uphold productivity and confidentiality in a remote setting.Regular attendance in virtual team meetings and training sessions.Availability during standard business hours and flexibility for possible shift adjustments. What You&rsquo;ll Need Prior customer service experience (recent call center experience preferred)Spanish fluency is a plus!Excellent communication skills (written, verbal, and listening)Ability to multitask and navigate computer systems in real timeA flexible, &ldquo;can-do&rdquo; mindset and willingness to adapt to changeHigh school diploma or GEDAbility to pass a background check and drug screeningMust reside within 80 miles of our Houston Branch office 8508 Highway 6 North, Houston, TX 77095Remarkable benefits:&bull; Health coverage for medical, dental, vision&bull; 401(K) saving plans with company match AND Pension &bull; Tuition assistance&bull; Floating holidays and PTO for community volunteer programs&bull; Paid parental leave&bull; Wellness programs&bull; Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity &ndash; we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.&quot;Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.&rdquo;AAA is an Equal Opportunity EmployerOur organization participates in E-Verify</p>

Customer Service Representative - Insurance

Onco360

<div><div>Join our Growing Team making a difference in our Patient Lives! Onco360 is looking for a <b>Customer Care Specialist</b> based out of our Houston, TX<b> </b>pharmacy. This is a full-time position working hours between 8am-8pm<b> CST Monday through Friday and availability on Saturday and Sundays for hours between 8am-4:30pm CST.</b> <b>This is a remote work from home position.</b> Customer Care Specialists at Onco360 will work with the sales team and providers in monitoring all customer care issues.</div>
<div></div><div><div><b>Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturer</b><b>s.</b></div>
<div><div>A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion.</div>
<div></div><div>We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth.</div>
</div>
<div></div><div><b>Starting salary from $22.00 an hour and up</b></div>
</div><div></div><div><div>We offer great benefits including:</div>
<ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life, and short and long-term disability</li>
</ul><div>Customer Care Specialist Responsibilities:</div>
<ul><li>Manages the customer care escalations email workflow.</li>
<li>Works with the customer service manager to ensure all sales team escalations are addressed daily.</li>
<li>Work all address exception reports given by the VP of pharmacy operations.</li>
<li>Report to the customer care manager any items that may cause escalations not to be completed.</li>
<li>Have knowledge of CPR+ and billing claim responses.</li>
<li>Escalate all issues to the proper pharmacy director, sales team rep or analytics team.</li>
<li>Work with other functional areas to resolve customer problems, and in system databases, and notifying appropriate parties as to what action will be taken to resolve the problem.</li>
<li>Work all projects that are assigned by the customer service manager</li>
</ul><div>Position Qualifications for Customer Care Specialist:</div>
<ul><li>Education/Learning Experience
<ul><li>High School Diploma required; Bachelor's degree preferred</li>
</ul></li><li>Work Experience
<ul><li>1 to 2 years of pharmacy billing or certified pharmacy technician required</li>
</ul></li><li>Skills/Knowledge
<ul><li>Customer service, problem solving, and excellent communication skills verbal and writing required.</li>
<li>Work independently with little to no guidance</li>
</ul></li><li>Licenses/Certifications
<ul><li>Required: State Pharmacy Technician (as required) and national Pharmacy Technician certification (PTCB or equivalent</li>
</ul></li></ul><div><b>#Company Values: Teamwork, Respect, Integrity, Passion</b></div></div></div>

Pharmacy Technician - Customer Care Specialist

Allied Home Security

<p><b>Join Our Team at Allied Home Security, Ranked #1 Brinks Home Authorized Dealer!</b></p><p><b>We are Texas&rsquo;s #1 Brinks Home Security Dealer and 2nd largest dealer in the nation.</b> Protecting and securing over 1 million customers nationwide with our innovative security and surveillance services. Due to the rapid and continuous growth of our customer base and presence in <b>Houston, San Antonio and the surrounding areas</b>, we are seeking highly motivated closers to join our growing team. If you&rsquo;re ready to transition your sales experience into an exciting opportunity with high-quality leads, we want to hear from you.</p><p><b>Position Overview &amp; Responsibilities:</b></p><p>Complete all provided leads in a timely manner. As a Brinks sales representative, you will connect with new leads through engaging phone conversations, establish trust with homeowners, and collaborate with realtors to create long-term referral partnerships and educate them with your expert knowledge. You will be trained on everything from sales skills, equipment training, and top-rated customer service skills.</p><p>Brinks Sales Rep responsibilities include:</p><ul><li>Represent Brinks Home Security professionally and increase brand awareness.</li><li>Ensure a positive, high-quality customer experience in all interactions.</li><li>Meet or exceed individual and team sales goals.</li><li>Participate in continuous training to enhance your skills and build leadership abilities.</li><li>Stay informed on the latest industry developments through team meetings and training workshops.</li><li>Qualify prospects within your sales territory and maintain a consistent pipeline.</li><li>Guide prospects through the sales process with exceptional consultative and customer service skills.</li><li>Update sales and client databases with accurate information.</li><li>Negotiate with potential and existing customers to close sales.</li></ul><p><b>Compensation:</b></p><p>Most first-year sales reps <b>earn over $60k</b>, thanks to our generous pay structure! We pride ourselves on a positive, motivated environment where everyone shares the goal of selling a product we believe in and being well-compensated for it.</p><p><b>What&rsquo;s in it for You:</b></p><ul><li>Competitive commission pay with generous performance-based incentives.</li><li>Commissions paid next day via direct deposit - get paid commission after installation.</li><li>Monthly bonuses</li><li>Training pay bonus</li><li>Protected territory and flexible hours.</li><li>A professional work environment and positive company culture.</li><li>Unlimited career growth opportunities.</li><li>Best-in-class sales training, extensive support, and mentorship programs.</li><li>Uncapped bonuses &amp; commissions</li><li>Monday company lunch</li><li>Company outings &amp; events</li></ul><p><b>Qualifications/Requirements:</b></p><ul><li>Eager to learn</li><li>Excellent written and verbal communication skills</li><li>Work well under pressure</li><li>Detail-oriented with good time management skills for a fast-paced environment</li><li>Excellent organizational and problem-solving abilities</li><li>Weekend availability</li><li>Valid driver&rsquo;s license</li><li>18 years or older</li><li>Highschool diploma or GED</li><li>Pass background check</li><li>BILINGUAL IS A PLUS! (not required)</li></ul><p><b>Why Choose Allied Home Security?</b></p><p>The security industry is booming and <b>we specifically target new home buyers</b>&mdash;many of whom are in the market for an alarm system immediately after closing. With <b>leads provided</b>, you&rsquo;ll be selling state-of-the-art home security systems featuring smart home technology. Our company&rsquo;s culture is very supportive, collaborative and inclusive&ndash;We really emphasize teamwork and encouraging growth. Join our team today!</p><p>Job Type: Full-time</p><p>Pay: $3,500.00 - $5,000.00 per month</p><p>Benefits:</p><ul><li>Employee discount</li><li>Paid training</li></ul><p>Application Question(s):</p><ul><li>Is your background clean? If not could you please specify the type of offense and when it occurred?</li><li>Do speak English and Spanish fluently?</li></ul><p>Work Location: In person</p>

Entry Level Sales

Medtronic

<div>We anticipate the application window for this opening will close on - 17 Mar 2026<br>
<p></p><br>
<p>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You&rsquo;ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
</p><p></p><h1 class="jobSectionHeader"><b>A Day in the Life
</b></h1>We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.
<p></p><p>At Medtronic, the Enabling Technologies (Neurosurgery) Sales Representative has the responsibility and authority to sell all Medtronic Surgical Technologies products to hospitals, physicians and other approved customers within the geographical limits of their territory to attain established quotas and sales objectives.
</p><p></p><p>This is a <b>field based </b>role.
</p><p></p><p>Responsibilities may include the following and other duties may be assigned:
</p><ul><li>To conduct face-to-face sales calls with physicians, nurses and other key purchase influencers in the sales territory to demonstrate, in-service and sell Medtronic Surgical Technologies capital and disposable products.
</li><li>Responsible for the successful execution of Sales Action Plans. This will necessitate use of own vehicles and transportation of some heavy pieces of inventory.
</li><li>To plan, strategize and successfully execute sales calls to all relevant hospital departments, outpatient surgery centers and doctors&rsquo; offices in the territory.
</li><li>Work or attend meetings and courses inside and outside the territory.
</li><li>Provide support and service to clinical personnel as it relates to the Products in a surgical environment.
</li><li>Keep and maintain any company owned property and inventory in good working condition.
</li><li>Report competitive activity within the territory to the Region Manager, and maintain all records and reports as requested in a timely fashion.
</li><li>Perform other duties as assigned.
</li><li>Comply with the Medtronic Surgical Technologies Quality System.
</li></ul><p></p><p>We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader &mdash;that&rsquo;s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
</p><p></p><p>To learn more about Inclusion &amp; Diversity at Medtronic Click Here
</p><p></p><h1 class="jobSectionHeader"><b>Qualifications
</b></h1><h2 class="jobSectionHeader"><b>Must Have: Minimum Requirements
</b></h2><p><i>To be considered for this role, please ensure the minimum requirements are evident in your applicant profile.
</i></p><p></p><ul><li>Bachelor's Degree plus 5 years of sales experience with 3 of those 5 years in medical sales; or
</li></ul><ul><li>Bachelor's Degree plus 3 years of Medtronic Neuroscience (Pain, Brain or Spine) Clinical Specialist experience or Sales Rep I experience along with 2 years of additional prior sales or clinical experience.
</li></ul><p></p><h2 class="jobSectionHeader"><b>Nice to Have: Preferences
</b></h2><ul><li>Excellent inter-personal and organizational skills
</li></ul><p></p><h2 class="jobSectionHeader"><b>Additional Job Requirements:
</b></h2><ul><li>While performing the duties of this job, the employee is regularly required to be independently mobile
</li></ul><ul><li>Required to interact with a computer for extended periods of time, and communicate with peers and co-workers
</li></ul><ul><li>Regularly required to talk or hear
</li></ul><ul><li>Frequently required to sit and reach with hands and arms
</li></ul><ul><li>Regularly required to stand; walk and use hands to finger, handle, or feel
</li></ul><ul><li>Must frequently lift and/or move up to 20 pounds
</li></ul><ul><li>Specific vision abilities required by this job include ability to adjust focus
</li></ul><ul><li>This position is based out of the Representatives&rsquo; residence where physical effort is minimal; must be able to carry products.
</li></ul><ul><li>Approximately 50% overnight travel will be required via reps driving throughout territory; air travel when required.
</li></ul><ul><li>Requires the incumbent to maintain and transport demonstration equipment to customers&rsquo; premises as required. 30% physical handling of this equipment is therefore integral to the position.
</li></ul><ul><li>Preference will be given to local qualified candidates and candidates with Medtronic experience
</li></ul><p></p><p><b>** </b>Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.
</p><p></p><h2 class="jobSectionHeader"><b>Business Description:
</b></h2><p>Cranial and Spinal Technologies (CST) is redefining cranial and spinal procedures to reduce variability and improve outcomes with the goal of restoring long-term quality of life for more patients. We are the first company to offer an integrated solution that includes artificial intelligence-driven surgical planning, personalized spinal implants, and robotic-assisted surgical delivery to make patient care more customized.
</p><p></p><p>CST is the market leader in spinal implants, robotics, and navigation. Our integrated operating unit is comprised of 4 global businesses, Spine and Biologics, Enabling Technologies, intelligent Data Solutions (iDS) and China Cranial, Spinal, Orthopedics &amp; Technologies.
</p><p></p><p>This role will support our <b>Enabling Technologies Neurosurgery </b>business, delivering an innovative portfolio that includes advanced imaging , navigation , robotics , customized implants, and pre-operative planning aided by artificial intelligence.
</p><p></p><p>Click here to learn more about our surgical imaging systems.
</p><p>Click here to learn more about our surgical navigation systems.
</p><p>Click here to learn more about our robotic guidance technology.
</p><p></p><p><b>#LI-MDT
</b></p><p>For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. &sect; 214.2(h)(4)(iii)(A) is required.
</p><p></p><p><b>Physical Job Requirements
</b></p><p></p><p>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
</p><p></p><p>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
</p><p></p><p><b>U.S. Work Authorization &amp; Sponsorship
</b></p><p>At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
</p><p>Join us in our mission to alleviate pain, restore health, and extend life&mdash;where your unique background and perspective are valued.
</p><h1 class="jobSectionHeader"><b>Benefits &amp; Compensation<br>
</b><br>
</h1><p><b>Medtronic offers a competitive Salary and flexible Benefits Package
</b><br>
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br>
<br>
</p><p></p>Salary ranges for U.S (excl. PR) locations (USD):100% Commission Based<br>
<p></p>This position is 100% commission based. The Sales Incentive Plan (SIP) provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
<p></p><p>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance , Health Savings Account , Healthcare Flexible Spending Account , Life insurance, Long-term disability leave , Dependent daycare spending account , Tuition assistance/reimbursement , and Simple Steps (global well-being program).<br>
</p><p></p><p>The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match , Short-term disability , Paid time off , Paid holidays , Employee Stock Purchase Plan , Employee Assistance Program , Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) , and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).<br>
</p><p></p><p>Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.<br>
</p><p></p><p>Further details are available at the link below:</p><p>
</p><p></p><h1 class="jobSectionHeader"><b>About Medtronic
</b></h1><p>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
<br>
Our Mission &mdash; to alleviate pain, restore health, and extend life &mdash; unites a global team of 95,000+ passionate people.
<br>
We are engineers at heart&mdash; putting ambitious ideas to work to generate real solutions for real people. From the R&amp;D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.</p><p></p><p><br>
</p><p></p><p>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
</p><p></p><div><div><div><div><div><div><div><p>If you are applying to perform work for Medtronic, Inc. (&ldquo;Medtronic&rdquo;) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</p></div></div></div></div></div></div></div></div>

Area Sales Manager, Enabling Technologies (Neurosurgery) - Houston, TX

CarMax

<div>7116 - Gulf Freeway - 13100 Gulf Fwy, Houston, Texas, 77034<p></p>
CarMax, the way your career should be!<p><b>
General Summary:
</b></p><p>Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes.
</p><p></p><p><b>Principle Duties and Responsibilities:
</b></p><ul><li>Meet and greet all service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the entire customer interaction.</li><li>Assist Service/Customer Operators with incoming service calls when needed.</li><li>Accurately interview and document customer concerns.</li><li>Establish specific call time with each customer to update them on the status of their vehicle and consistently meet those call time commitments, (This may require multiple calls to the same customer each day).</li><li>Create repair orders, and route work to technicians or mechanical associates.</li><li>Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims.</li><li>Consult with customers regarding needed repairs.</li><li>Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing. .</li><li>Close and invoice repair orders.</li><li>Clearly explain and communicate all recommendations/repairs/service/maintenance performed to ensure customer understanding.</li><li>Collects service payments and manages cash including receiving and counting money.</li></ul><p>
 Balance a busy workload and properly dispatch work to the appropriate technician/mechanical associate. Ensure all customer concerns are addressed and resolved in a timely manner.</p><p></p><p><b>
Job Specifications:
</b></p><p>Work requires ability to:</p><ul><li>Demonstrate exceptional interpersonal, communication, and customer service skills.</li><li>Demonstrate exceptional telephone etiquette and active listening skills.</li><li>Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.</li><li>Meet or exceed CarMax guidelines for customer satisfaction.</li><li>Read, interpret and transcribe data in order to maintain accurate records.</li><li>Intermediate computer skills, including spreadsheet knowledge.</li><li>Successfully work with associates in other departments within the store.</li><li>Perform multiple duties in a high-energy, fast-paced working environment.</li><li>Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.</li><li>Stay current in CarMax provided training in all areas of the Service process.</li></ul><p></p><p><b>
Working Conditions:
</b></p><ul><li>Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions.</li><li>Requires walking or standing for extended periods of time.</li><li>Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.</li><li>Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.</li><li>Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies</li></ul><p></p><p><b>
About CarMax</b></p><p></p><p>
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation&rsquo;s largest retailer of used cars, with over 200 locations nationwide.</p><p></p><p>
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For&reg;.</p><p></p><p>
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.</p><p></p><p>
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</p></div>

Service Consultant/Customer Advisor

Walgreens

<div><ul><li>Models and delivers a distinctive and delightful customer experience.</li><li>
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li></ul><b>
Customer Experience</b><ul><li>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul><b>
Operations</b><ul><li>
Provides customers with courteous, friendly, fast, and efficient service.</li><li>
Recommends items for sale to customer and recommends trade-up and/or companion items.</li><li>
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.</li><li>
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li><li>
Implements Company asset protection procedures to identify and minimize profit loss.</li><li>
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li><li>
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>
Has working knowledge of store systems and store equipment.</li><li>
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li><li>
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li><li>
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li><li>
Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>
Completes special assignments and other tasks as assigned.</li></ul><b>
Training &amp; Personal Development</b><ul><li>
Attends training and completes PPLs requested by Manager or assigned by corporate.</li></ul><br>
<b>
Basic Qualifications</b><br>
<ul><li>
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>
Requires willingness to work flexible schedule, including evenings and weekend hours</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
Prefer six months of experience in a retail environment.</li><li>
Prefer to have prior work experience with Walgreens.</li><li>
Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>
Requires willingness to work flexible schedule, including evenings and weekend hours.</li></ul>
We will consider employment of qualified applicants with arrest and conviction records.<br>
<br>
An Equal Opportunity Employer, including disability/veterans.<br>
<br>
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits<br>
<b>Salary Range:</b> $15 - $17.5 / Hourly</div>

Customer Service Associate

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