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customer service specialist temporary

BASF

<div></div><div><div><div><p><b>Location: </b>Ataşehir</p><p><b>
JG: </b>3</p><p>
Would you like to work with us for 6 months for our Customer Service Specialist(Temporary) position?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
QUALIFICATIONS</b></h2></div><div><ul><li>
Degree in logistics, supply chain or other comparable area and ideally first relevant experience</li><li>
Ability to work with MS Office packages; knowledge of SAP S/4 is a plus</li><li>
Strong customer orientation and responsible attitude</li><li>
Fluent Turkish and English language skills both written and spoken</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
RESPONSIBILITIES</b></h2></div><div><ul><li>
Order entry (orders received via Refinity &ndash; follow up on errors if occur)</li><li>
Transmit ordered materials in PR &agrave; create PO towards M&uuml;nster</li><li>
Book goods receipt, once goods arrive in TR</li><li>
Align with GB and customs that customs is done</li><li>
Deliver sales order in company, book goods issue to distributor</li><li>
Contact partner for distributor</li><li>
Sales order related tasks (NC, returns, follow up back orders, price list loading etc.)</li></ul></div></div></div>

Customer Service Specialist (Temporary)

Herbalife

<div>Overview:
<p><b>
Quality Assurance Specialist &ndash; EMEA</b></p><p></p><p><b><br>
Herbalife Europe Limited, Istanbul 34752, Turkey</b></p><p></p><p><b><br>
About the Team:</b></p><p>
This role sits within a small regional team based in Istanbul, where you will be the sole QA specialist for the Turkish office. At the same time, you will be part of the wider EMEA Quality Department, which operates from regional hubs in Venray, Netherlands, and Krakow, Poland.</p><p></p><p><b><br>
About the role:</b></p><p>
We are looking for a Quality Assurance Specialist with knowledge of the Turkish market. In this role, you will be responsible for ensuring that all products distributed in Turkey meet Herbalife&rsquo;s quality and compliance requirements.</p><p></p><p><b><br>
In this role you will:</b></p><ul><li>
Ensure local production meets Herbalife quality requirements, including providing support, conducting audits, and visiting pilot production sites.</li><li>
Inspect incoming products to verify compliance and develop improvement plans when deviations occur. This includes implementing and performing finished product inspections in local Turkish warehouses.</li><li>
Verify that appropriate transportation and warehouse controls are in place, with particular attention to temperature monitoring.</li><li>
Support the development and launch of new products.</li><li>
Identify, document, and resolve quality concerns and deviations.</li><li>
Conduct audits of contract manufacturers and warehouses.</li><li>
Communicate product quality issues across the organization.</li><li>
Prepare and deliver weekly and monthly quality reports to management.</li><li>
Act as a strong advocate for quality standards within the country.</li><li>
Travel to warehouses as required, with occasional visits to contract manufacturers.</li><li>
Oversee regional quality compliance at all levels, including production at contract manufacturing sites, and address any quality issues that arise.</li></ul><div></div><p><b><br>
Our requirements:</b></p><ul><li>
Minimum of 3 years&rsquo; experience in Quality Assurance</li><li>
Fluent in English both written and speaking.</li><li>
CV also needs to be in English and not Turkish for us to consider (please note all CVs in Turkish will be rejected)</li><li>
Proficient in basic Microsoft applications</li><li>
Experience with Oracle is an advantage</li><li>
Bachelor&rsquo;s degree (or higher) in a life sciences field</li></ul><p></p><p><b><br>
What we offer:</b></p><ul><li>
Hybrid working (3 days office per week) Working Hours Monday to Friday 8.30 -17.30</li><li>
International environment.</li><li>
Life Insurance employee only covered by the Company</li><li>
Private Health Insurance employee only covered by the Company</li><li>
Meal allowance</li><li>
Transportation Allowance</li><li>
Performance Bonus - based on full achievement of specified company goals and personal performance and % based on grade</li><li>
Extra hours off - wellness hours 15h per year</li><li>
Temporary remote working opportunity</li><li>
Up to 50% of discounts for Herbalife products</li><li>
Free products in the office</li></ul><p></p><p><b><br>
Who we are:</b></p><p>
Herbalife is a global nutrition company that has helped people pursue a healthy, active life since 1980. Our nutrition, weight management and personal care products are available exclusively to and through dedicated independent Members in more than 90 countries.</p><p>
Our company offers a culture focused on people, their needs, relationships and careers &ndash; helping talents grow and giving them a chance to change lives.</p><p></p><p><br>
Learn more: https://www.herbalife.com</p></div>

Quality Assurance Specialist - EMEA

Apple

<p>Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.<br>
<br>
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple&rsquo;s products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
<br>
<br>
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.<br>
<br>
<b>Description</b><br>
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.<br>
<br>
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.<br>
<br>
Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.<br>
<br>
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.<br>
<br>
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.<br>
<br>
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.<br>
<br>
Contribute to an inclusive environment by respecting each other&rsquo;s differences and having the curiosity to learn.<br>
<br>
Demonstrate Apple&rsquo;s values of inclusion and diversity in daily activities.<br>
<br>
<b>Preferred Qualifications</b><br>
You can:<br>
Demonstrate technical expertise of Apple products and services.<br>
Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.<br>
Navigate customer service issues with care and strong interpersonal skills.<br>
Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.<br>
Work in a fast-paced environment and balance multiple tasks at the same time.<br>
Work well in a team environment, demonstrating shared responsibility and accountability with other team members.<br>
Be trusted with sensitive or confidential information, keeping with Apple&rsquo;s core values.<br>
Be curious and open to learning from others and helping each other grow.<br>
<br>
<b>Minimum Qualifications</b><br>
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.<br>
You should also be proficient in the local language, both written and spoken.<br>
<br>
At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.</p>

Teknik Uzman

Scholege

<div>
 <p>
  <strong>
   Job Title: Sales Specialist
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are a strong player in the field of online education, committed to expanding our market share in Turkey and globally, achieving our business goals, and reaching a broader audience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  To support these goals, we are seeking a dynamic and results-driven Sales Specialist.
 </p>
 <p>
  This role focuses on promoting our educational and training services to potential students, managing the entire sales process, and achieving enrollment targets.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   New Customer Acquisition: Identify and reach out to potential students, analyze their needs, and offer tailored education solutions.
  </li>
  <li>
   Achieve Sales Targets: Plan and execute sales activities to meet monthly and annual sales goals.
  </li>
  <li>
   Manage the Sales Process: Oversee the entire sales cycle from initial contact to successful enrollment.
  </li>
  <li>
   Account Management: Build and maintain long-term relationships with partner institutions, ensure their ongoing satisfaction, identify upselling or cross-selling opportunities, and act as their primary point of contact.
  </li>
  <li>
   Product Promotion and Presentations: Conduct one-on-one meetings and online presentations to promote education programs.
  </li>
  <li>
   Ensure Customer Satisfaction: Build and maintain strong relationships with existing students, responding to their needs promptly and effectively.
  </li>
  <li>
   Sales Reporting: Regularly track and report sales performance, target achievements, and customer feedback.
  </li>
  <li>
   Cross-Team Collaboration: Work closely with marketing and operations teams to enhance the customer experience.
  </li>
  <li>
   Market Research: Stay informed about industry trends and competitor activities to adjust sales strategies.
  </li>
  <li>
   Support Onboarding: Assist new students in their onboarding journey and guide them through using digital learning platforms.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   3&ndash;5 Years of Sales Experience: Preferably in EdTech, SaaS, or service-based industries.
  </li>
  <li>
   Strong Persuasion and Communication Skills: Ability to build rapport with potential clients, influence decisions, and offer effective solutions.
  </li>
  <li>
   Results-Oriented: Motivated to achieve and exceed sales targets.
  </li>
  <li>
   Digital Literacy: Proficient in using CRM tools and digital sales platforms.
  </li>
  <li>
   Team Collaboration: Ability to work effectively across departments.
  </li>
  <li>
   English Proficiency: Strong written and verbal communication skills.
  </li>
  <li>
   Flexibility for Travel: Willingness to visit clients when needed.
  </li>
  <li>
   Military Service: Must be completed for male candidates (if applicable).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Additional Information
  </strong>
 </p>
 <ul>
  <li>
   Our company fosters a culture that values professional and personal development.
  </li>
  <li>
   We offer a performance-based incentive system and career advancement opportunities.
  </li>
 </ul>
 <p>
 </p>
</div>


Sales Specialist

<p>Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.<br>
<br>
As a Specialist, you build brand loyalty and create owners of Apple products and services. You&rsquo;re dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious - you ask questions to learn about our customers&rsquo; needs, customizing recommendations to enrich their lives.<br>
<br>
<b>Description</b><br>
Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.<br>
<br>
Understand and proactively stay up to date on Apple&rsquo;s products, services, purchase options, and Product Zone sales processes.<br>
<br>
Support your peers throughout the store as needed by sharing knowledge about Apple&rsquo;s products, services, and purchase options, and assist in offering ownership opportunities.<br>
<br>
Maintain accuracy and follow guidance.<br>
<br>
Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.<br>
<br>
Contribute to an inclusive environment by respecting each other&rsquo;s differences and having the curiosity to learn.<br>
<br>
Demonstrate Apple&rsquo;s values of inclusion and diversity in daily activities.<br>
<br>
<b>Preferred Qualifications</b><br>
You can:<br>
Demonstrate knowledge of Apple products and services.
<br>
Personalize solutions based on customer needs, and effectively communicate them.<br>
Work in a fast-paced environment, often supporting multiple customers at the same time.<br>
Work in a team environment, demonstrating shared responsibility and accountability with other team members.<br>
Be curious and open to learning from others and helping each other grow.<br>
Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience.<br>
Be trusted with sensitive or confidential information, keeping with Apple&rsquo;s core values.<br>
<br>
<b>Minimum Qualifications</b><br>
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.<br>
You should also be proficient in the local language, both written and spoken.<br>
<br>
At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.</p>

Uzman

Huhtamaki

<div>
 <strong>
  Enjoy a career, packaged with care, whilst helping protect food, people and the planet
  <br/>
  <br/>
 </strong>
 We are a key global provider of sustainable packaging solutions. We&rsquo;re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki.
 <br/>
 <br/>
 You could be part of our vision. Because it&rsquo;s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It&rsquo;s every one of us working together.
 <br/>
 <br/>
 We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together.
 <br/>
 <br/>
 <strong>
  Your opportunity
  <br/>
  <br/>
 </strong>
 We&rsquo;re currently looking for a Customer Service Senior Specialist for our Huhtamaki Flexible Packaging T&uuml;rkiye. In this position, Plans and follows up the entire operation process from order entry to delivery. Enhance customer relationships, ensures that the volume of work produced meets product/service standards and quality standards. Manages complaints and issues affecting.
 <br/>
 <br/>
 You will report to Customer Services Team Leader and be part of the Customer Service team.
 <br/>
 <br/>
 <strong>
  Where you&rsquo;ll be
  <br/>
  <br/>
 </strong>
 You will be located at our Esenyurt site in &Idot;stanbul / T&uuml;rkiye and you should be within reasonable commuting distance from here.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Be Doing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Plans and follows up the entire operation process from order entry to delivery.
  </li>
  <li>
   Enhance customer relationships, ensures that the volume of work produced meets product/service standards and quality standards.
  </li>
  <li>
   Manages complaints and issues affecting.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Bring To The Role
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage and process incoming customer orders with accuracy and efficiency
  </li>
  <li>
   Respond to customer inquiries and complaints in a timely and professional manner
  </li>
  <li>
   Record, track, and follow up on customer requests and feedback
  </li>
  <li>
   Maintain regular and clear communication with customers to ensure satisfaction and loyalty
  </li>
  <li>
   Coordinate with Sales, Logistics, and Production teams to ensure seamless order execution
  </li>
  <li>
   Generate reports related to order status, customer issues, and service metrics
  </li>
  <li>
   Support continuous improvement initiatives in customer service processes
  </li>
  <li>
   Provides customer service to customers and sales team to develop, sell, and successfully implement solutions that will meet the client&rsquo;s needs. Supports sales and the distribution channel and manage complaints and other issues affecting customer orders.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer In Return
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The opportunity to work and grow in a truly global organization, collaborating with professionals in a global context.
  </li>
  <li>
   LinkedIn Learning Access and wide development opportunities
  </li>
  <li>
   Strong benefits package
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Go ahead, apply today!
  <br/>
  <br/>
 </strong>
 If this sounds like a good fit, then we&rsquo;d love to hear from you
 <strong>
  .
 </strong>
 Once we review applications, we&rsquo;ll then reach you.
 <br/>
 <br/>
 Please note that we will be reviewing applications throughout the application period. You&rsquo;re your application is reviewed, one of our Talent Acquisition team will reach out with feedback. Candidates should expect a 2-3 stage interview process as well as an online assessment.
 <br/>
 <br/>
 Join us. Help protect food, people and the planet.
</div>


Customer Service Senior Specialist

<p></p><div><div><div><p><b>Location: </b>Ataşehir</p><p><b>
JG:</b> 4</p></div></div><div><div><h2 class="jobSectionHeader"><b>
ABOUT US</b></h2></div><div><p>
The Digitalization Specialist roles entail supporting Sales with retaining and expanding business with all existing customers and support business growth plan by professional Refinity and Digitalization initiatives. Together with ensuring high technical customer service level accordant to business and customer needs (incl. trainings to support of customer Digitalization initiatives) by driving all digitalization current and future tools inline with the Regional strategy of the Export Hub &ndash; EMEA.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualification</b></h2></div><div><ul><li>
Degree (e.g. Bachelor) in Computer science / information technology / coatings technology</li><li>
Ability to work autonomous and responsibly according to main tasks and objectives</li><li>
Data analysis and digital strategy</li><li>
Experience working with similar systems in a similar business environment</li><li>
Excellent level of IT users skills</li><li>
Excellent knowledge of Microsoft Office i.e. PowerPoint, Excel, Outlook</li><li>
Good understanding of AI tools</li><li>
Turkish &ndash; fluent in reading, speaking and writing</li><li>
English &ndash; fluent in reading, speaking and writing</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2></div><div><ul><li>
Ensure color and reporting software &amp; hardware functions are being promoted and implemented effectively, utilizing all benefits our ECR solutions can bring to the customer (Inventory, Reporting, Costing, Efficiency, etc)</li><li>
Support the go to market approach of Region Export EMEA by giving input to the Technical Manager, Marketing and Sales on pricing, communication and selling arguments.</li><li>
Monitor and ensure, all digitalization obligations with importers, partners and customers in Region Export EMEA (contractual or non-contractual) are fulfilled professionally</li><li>
Review and develop digitalization skillset of Distributors and Customers in collaboration with Technical Management and Business Development Managers.</li><li>
Drive concept, development and implementation of new tools in the Export Region.</li><li>
Monitor competitors&rsquo; digitalization tools implemented in the Region and relay competitors activity to Technical Management and Sales, Marketing Management.</li></ul></div></div></div>

Digitalization Specialist - Export Hub, East

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