customer service representative Jobs in Houston

customer service representative

it support specialist

corporate support technician ii Jobs in Houston

corporate support technician ii

customer experience specialist Jobs in Houston

customer experience specialist

customer service administrator 2 Jobs in Houston

customer service administrator 2

customer support specialist

AGASTYA PURVEYORS INC

Job Summary We are seeking a dynamic and enthusiastic Customer Experience Specialist to join our team! In this role, you will be the frontline ambassador for our brand, delivering exceptional support and service to our diverse customer base. Your energetic approach and strong communication skills will help foster positive relationships, resolve inquiries efficiently, and ensure every customer interaction leaves a lasting positive impression. Fluency in multiple languages and bilingual abilities are highly valued to serve our global community effectively. This paid position offers an exciting opportunity to develop your sales, client services, and customer support skills in a fast-paced environment committed to excellence.Duties<ul><li>Engage with customers via phone, email, and chat to provide timely, accurate assistance with their inquiries or concerns</li><li>Utilize strong communication skills and phone etiquette to build rapport and ensure customer satisfaction</li><li>Assist customers with product information, troubleshooting, and resolving issues related to their accounts or services</li><li>Conduct outbound calling campaigns to follow up on customer inquiries or promote new offerings</li><li>Maintain detailed records of customer interactions through data entry in CRM systems using Microsoft Office tools</li><li>Support sales efforts by identifying opportunities for upselling or cross-selling products and services</li><li>Handle cash transactions accurately when necessary, ensuring proper cash handling procedures are followed</li><li>Collaborate with team members to analyze customer feedback and identify opportunities for service improvement</li></ul>Qualifications<ul><li>Multilingual proficiency is preferred; fluency in English plus at least one additional language is highly desirable</li><li>Previous experience in call center environments or customer support roles is advantageous</li><li>Strong sales aptitude with the ability to promote products or services confidently</li><li>Excellent communication skills, both verbal and written, with a professional phone manner</li><li>Demonstrated computer skills including Microsoft Office applications and data entry accuracy</li><li>Experience with outbound calling campaigns and call center operations is a plus</li><li>Ability to handle multiple tasks efficiently while maintaining attention to detail during typing and data entry tasks</li><li>Bilingual capabilities are highly valued for serving diverse client needs effectively</li></ul>Join us as a Customer Experience Specialist and become a vital part of a vibrant team dedicated to delivering outstanding service! Your enthusiasm, communication prowess, and commitment to excellence will help create memorable experiences for every customer you serve.Job Type: Full-timePay: $4,241.54 - $6,746.81 per monthWork Location: In person

Customer Experience Specialist

Darr Equipment Co.

Position Overview The Customer Service Advisor (CSA) will work with a Service Manager and will be the Team Admin for approximately 10-15 technicians. The position will be responsible for handling all aspects of the Customer Experience and ensuring customers are satisfied with their Darr Equipment service interactions. The CSA works with parts, rental, sales and other service team members to ensure all service jobs are completed to the satisfaction of the customer and helps to ensure jobs are on time and within budget per service guidelines. The most important job function for the Customer Service Advisor is communicating with the customer every step of the process.Reporting &amp; Supporting Positions There are no reporting positions. Supporting positions include Warranty Claims Analyst, Technical Communicator, Trainer, and Parts Specialist. The CSA will work alongside these service and parts team members to ensure all aspects of the customer experience are handled accordingly.Essential Duties and Key Responsibilities<ul><li>Field incoming calls for service requests from customers.</li><li>Open and assign work orders to technicians. (May not apply at all branches)</li><li>Schedule and dispatch technicians. (May not apply at all branches)</li><li>Communicate with Parts Specialists daily regarding updates on backordered parts.</li><li>Process all completed work orders daily and review for accuracy. Call customers for purchase orders if required before final review and costing.</li><li>Communicate with customer on regular intervals and keep customer informed of status at each step through the process. The customer should never have to call Darr for an update on their service repairs.</li><li>Work with Service Manager / Operations Manager to handle any customer billing issues or disputes.</li><li>Work with Warranty Analysts to ensure timely completion of all warranty work orders and assist with obtaining any items needed for claims processing</li><li>Verify and approve time entry in Paycom and ERP daily for your assigned team of technicians.</li><li>Work with Team Leads and technicians to keep jobs within assigned hours and on schedule.</li><li>Work with Service Manager to monitor and manage the WIP for your assigned team of technicians</li></ul>Minimum Education, Skills, and Professionalism<ul><li>High School diploma or equivalent required</li><li>Customer service oriented and driven to satisfy</li><li>Strong phone and person to person communication skills</li><li>Ability to multitask and pay close attention to details</li><li>Excellent organization and time management skills</li></ul>Working Conditions This is an office position in a fast-paced environment. This position requires normal eyesight, reading, writing, listening, and speaking abilities. May involve minor lifting and/or working with hands from time to time.Physical Requirements and Work Content Americans with Disability Specifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is occasionally required to stand, move, operate with hands and arms, and lift up to 25 pounds. The employee is regularly required to use hands to operate or feel objects, tools or controls, communicate, distinguish or identify, adjust or focus.Full-Time Employee Benefits<ul><li>Health, Dental, and Vision Insurance through Blue Cross Blue Shield</li><li>Paid Time Off (PTO) and 9 Paid Holidays</li><li>Fidelity 401(K) with Company Match</li><li>Short-Term and Long-Term Disability insurance</li><li>Life Insurance</li><li>Flexible Spending Account (FSA) or Health Savings Account (HSA)</li><li>Referral Bonus Opportunities</li><li>Tuition Reimbursement</li></ul>Pay: $25.00 - $32.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Customer Service Advisor (Dispatcher)

International Moulding

Customer Service RepresentativeWe&rsquo;re looking for a friendly and driven Customer Service Representative to join our team. This role involves assisting clients with inquiries, resolving issues, and ensuring a positive experience. Ideal candidates will have strong communication skills, a background in customer service or sales, and a passion for helping others.Key Responsibilities<ul><li>Deliver prompt, professional support to customers</li><li>Make outbound calls to follow up and gather feedback</li><li>Handle product inquiries, orders, and account updates</li><li>Maintain accurate records through data entry</li><li>Collaborate with team members to improve service</li></ul>Qualifications<ul><li>Excellent verbal and written communication</li><li>Customer service or call center experience preferred</li><li>Proficient in Microsoft Office and data entry</li><li>Sales or outbound calling experience is a plus</li><li>Strong attention to detail and analytical skills</li><li>Bilingual abilities and cash handling experience are a bonus</li></ul>Make a real impact by joining a team that values your voice and dedication.Job Type: Full-timePay: $14.00 - $15.00 per hourWork Location: In person

Customer Service Representative

Traveling with Michaila

<div>
 Were seeking a client-focused
 
 Customer Service Representative
 
 to support customers within a structured, advisor-led service model. In this role, youll play a key part in guiding clients, coordinating important details, and ensuring their experience is organized, responsive, and seamless from beginning to completion.
 
 
 Youll collaborate closely with assigned advisors to manage client communications, address questions, and provide timely updates related to scheduling, confirmations, and next steps. This fully remote position is ideal for someone who enjoys helping others, staying organized, and delivering consistent, high-quality service in a process-driven environment.
 
 
 What Youll Do:
 
 
 <ul>
 <li>
 Provide support to customers in partnership with their assigned advisor
 </li>
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 Respond promptly to inquiries with clear, accurate information
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 Assist with scheduling, confirmations, and routine follow-ups
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 Maintain organized records and ensure all client details are documented accurately
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 Help create a smooth, professional client experience at every stage
 
 
 
 </li>
 </ul>
 What Were Looking For:
 
 
 <ul>
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 Strong communication and interpersonal skills
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 Customer service mindset with attention to detail
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 Comfortable working independently in a remote setting
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 Professional, reliable, and confident using technology and internal systems
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 Must be a citizen of the US, Uk, Australia, LATAM, or Spain
 
 
 
 </li>
 </ul>
 Why This Role Stands Out:
 
 
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 100% remote flexibility
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 Structured training and ongoing support
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 Clear opportunities for growth within a collaborative, supportive team
 
 </li>
 </ul>
</div>

Legacy Wealth Associates

<div>
 
 
 Customer Service Associate
 
 
 Remote | Legacy Wealth Associates
 
 
 Legacy Wealth Associates is dedicated to helping families secure their financial futures and create long-term stability. We are seeking a Customer Service Associate who can provide dependable support and serve as a trusted point of contact for our clients as they navigate important financial decisions.
 
 
 This role is ideal for someone who enjoys building relationships, communicating clearly, and ensuring every interaction is handled with professionalism and care.
 
 Primary Responsibilities
 <ul>
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 Function as a central contact for client inquiries, delivering timely and accurate assistance.
 
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 Communicate with clients through phone calls, email correspondence, and virtual meetings.
 
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 Break down financial information into simple, easy-to-understand explanations.
 
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 Document client interactions thoroughly to ensure consistent follow-up and team coordination.
 
 </li>
 <li>
 
 Remain informed about company services and updates to provide relevant guidance.
 
 </li>
 </ul>
 Qualifications &amp; Skills
 <ul>
 <li>
 
 Strong written and verbal communication abilities.
 
 </li>
 <li>
 
 Excellent organizational skills with close attention to detail.
 
 </li>
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 Calm, solution-focused approach when resolving concerns.
 
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 Interest in financial services (prior experience is helpful but not required).
 
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 Self-discipline and reliability in a remote work environment.
 
 </li>
 </ul>
 What We Provide
 <ul>
 <li>
 
 Fully remote position with flexible scheduling options.
 
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 Retirement planning education and resources.
 
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 Ongoing mentorship, training, and professional development.
 
 </li>
 <li>
 
 Access to industry networking events.
 
 </li>
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 Partner discounts and exclusive offers.
 
 </li>
 </ul>
 About Legacy Wealth Associates
 
 Legacy Wealth Associates works with individuals and families to develop clear, strategic financial pathways. We value transparency, integrity, and long-term relationships&mdash;because meaningful financial progress is built on trust as much as numbers.
 
 
 If you're ready to contribute to a mission-driven team while advancing your career, we invite you to apply for the Customer Service Associate position today.
 
</div>

Customer Service Associate

Mustang Cat

Building Texas… Powering the World.
 
Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!
 
<ul>
<li>️ Now Hiring: VisionLink Specialist</li>
</ul>
(Data Analysis | Equipment Health | Predictive Maintenance)
 The VisionLink Support Specialist is responsible for supporting, optimizing, and expanding the use of VisionLink across the dealership’s customer base. This role serves as the primary internal and external resource for telematics support, customer onboarding, training, and performance monitoring.
 
The Specialist ensures customers receive actionable insights from connected assets to improve uptime, reduce operating costs, and increase overall equipment productivity
 
<ul>
<li>Why Join Mustang Cat’s Service & Analytics Team?</li>
</ul>
We’re more than just machines—we’re the people behind the performance. Mustang Cat offers:
 <ul>
<li>Great Work-Life Balance</li>
<li>Job Stability + Career Growth Opportunities</li>
<li>Comprehensive Benefits Package – Medical, Dental, Vision</li>
<li>401(k) with Employer Match</li>
<li>Tuition Reimbursement & Development Opportunities</li>
<li>Paid Time Off & Holidays</li>
<li>What You’ll Do as a VisionLink Specialist:</li>
</ul>
Key Responsibilities
 VisionLink Customer Support
 <ul>
<li>Provide frontline support for VisionLink-related inquiries from customers and internal teams.</li>
<li>Assist customers with account setup, asset visibility, subscriptions, and dashboard configuration.</li>
<li>Troubleshoot telematics hardware and connectivity issues (Product Link devices, cellular/GPS communication).</li>
<li>Coordinate with Caterpillar technical support when escalation is required.</li>
</ul>
Customer Onboarding & Training
 <ul>
<li>Lead customer onboarding sessions for new machine deliveries.</li>
<li>Conduct virtual or in-person VisionLink training sessions.</li>
<li>Develop quick-reference guides and internal best practices documentation.</li>
<li>Ensure customers understand features including:</li>
</ul>
o Health alerts
 o Utilization tracking
 o Preventive maintenance scheduling
 o Productivity analytics
 o Fuel and idle reporting
 <ul>
<li>Identify opportunities to increase VisionLink subscription penetration.</li>
<li>Support CVA and Services Commitment initiatives through telematics utilization.</li>
</ul>
Internal Dealer Support
 <ul>
<li>Train Sales, Parts, and Service teams on VisionLink capabilities.</li>
<li>Support sales efforts by demonstrating telematics value to prospects.</li>
<li>Assist with reporting needs for leadership (utilization trends, adoption rates, subscription growth).</li>
<li>Partner with Condition Monitoring Analysts to translate telematics data into customer value.</li>
<li>What We’re Looking For:</li>
<li>Experience in data analytics, data science, or a related analytical role</li>
<li>Strong ability to collect, interpret, and analyze data from multiple sources</li>
<li>Proficiency with Microsoft Office and database systems</li>
<li>Excellent written and verbal communication skills</li>
<li>Ability to work collaboratively across teams and departments</li>
<li>Strong attention to detail with effective organization and time management skills</li>
</ul>
✅ Additional Helpful Skills: 
<ul>
<li>Associate’s degree or technical certificate in a mechanical, technical, or related discipline</li>
<li>Prior experience as a diesel technician or in a heavy equipment service environment</li>
<li>Experience performing root-cause analysis and identifying machine issues</li>
<li>Familiarity with Caterpillar equipment and condition monitoring tools such as VisionLink, Cat Inspect, SIS, and Foresight</li>
</ul>
Check out the Mustang Cat Anthem to see our mission in action!
 
Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today!
 
Mustang Cat is an Equal Opportunity Employer.

VisionLink Support Specialist

SHJ International

<div><h3 class="jobSectionHeader">Job Summary</h3>
We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, resolve complaints, and provide accurate information about our products and services. You will play a key role in ensuring customer satisfaction and maintaining strong client relationships.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Respond to customer inquiries via phone, email, and chat in a timely manner</li><li>
Resolve customer complaints efficiently and professionally</li><li>
Provide accurate information about products, services, pricing, and policies</li><li>
Process orders, forms, applications, and requests</li><li>
Maintain detailed and accurate customer records in CRM systems</li><li>
Follow up with customers to ensure issues are fully resolved</li><li>
Escalate complex issues to the appropriate department when necessary</li><li>
Meet individual and team performance targets</li></ul><h3 class="jobSectionHeader">
Requirements</h3><ul><li>
High school diploma or equivalent (Associate&rsquo;s or Bachelor&rsquo;s degree preferred)</li><li>
Proven customer service experience preferred</li><li>
Excellent communication and interpersonal skills</li><li>
Strong problem-solving abilities</li><li>
Ability to multitask and manage time effectively</li><li>
Basic computer skills and familiarity with CRM systems</li><li>
Positive attitude and professional demeanor</li></ul><h3 class="jobSectionHeader">
Preferred Skills</h3><ul><li>
Experience in a call center environment</li><li>
Ability to handle high-volume customer interactions</li><li>
Strong attention to detail</li><li>
Team-oriented mindset</li></ul> 
#hc225319</div>

Explore 702+ Customer support specialist in Houston this March. Find roles across top companies and apply now to boost your career.

702 customer support specialist jobs In Houston

Customer Experience Specialist

Customer Service Advisor (Dispatcher)

Customer Service Representative

Customer Service Representative

Customer Service Associate

VisionLink Support Specialist

Customer Service Representative