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dedicated client care specialist

GENETEC

<div>Your team&rsquo;s dynamic:
The role of the Dedicated Client Care Specialist is to act as the dedicated liaison between Genetec and a defined subset of key customers. Your main responsibility is to provide best of class Technical Support either by email, phone or onsite at the customer&rsquo;s premises across all of Genetec&rsquo;s product lines (Video Surveillance, Access Control &amp; LPR).
You must maintain strong professional relations with your customer group and possess in depth knowledge of each of your assigned customer&rsquo;s environments in order to provide professional and prompt technical assistance. You must have extensive knowledge of Genetec products and troubleshooting techniques as well as strong analytical, communication and organizational skills.
Your day at a glance:<ul><li>
Respond to customer technical issues received directly by phone and email</li><li>
Document all customer issues in the Genetec CRM, Clarizen and dedicated client SharePoint site</li><li>
Ensure that all reported incidents are addressed according to Genetec&rsquo;s SLA</li><li>
Provide periodic management review conference calls with each strategic account</li><li>
Provide yearly on-site or remote system assessment for assigned strategic customer accounts</li><li>
Conduct regular proactive system diagnostic of clients&rsquo; system and follow-up with a complete diagnostic report</li><li>
Escalate customer related issues through proper channels</li><li>
Participate in Field Engineering, Solution Architect or Project Management teams as part of a career development plan</li><li>
Write technical documentation and articles</li></ul>
What makes you a great fit:<ul><li>
Bachelor&rsquo;s degree in Computer Sciences, Computer Engineering, Electrical Engineering or equivalent experience</li><li>
Excellent written and verbal communication skills</li><li>
Excellent knowledge of Genetec products with at least 1 year experience supporting Genetec products</li><li>
Possess strong analytical and troubleshooting skills in both hardware and software</li><li>
Able to multitask, work iteratively and adjust priorities of work</li></ul>
Your technical Expertise:<ul><li>
Excellent knowledge of Windows 8 and 10 &amp; Windows server</li><li>
Excellent knowledge of networking principles and the IP protocol</li><li>
Experience with PC configuration and troubleshooting on Windows operating system</li><li>
Experience with networking equipment configuration and troubleshooting</li></ul>
An asset if you have:<ul><li>
Knowledge of Spanish or other languages</li><li>
Experience working with SQL databases</li><li>
MCSE and/or CCNA certification</li></ul>
Let&rsquo;s talk perks!<ul><li>
Attractive compensation package with 401K match</li><li>
Training Tuition Reimbursement Program</li><li>
Work-life balance with a flexible working schedule</li></ul>
We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!
Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resum&eacute;s/CVs through this Web site or directly to managers. 
Requirements</div>

Dedicated Client Care Specialist

CapitolHill Consortium for Counseling & Consultation LLC

<div>Now Hiring: Experienced Licensed Psychologist or Psychotherapist (Medicaid &amp; Medicare) &ndash; Full-Time or Part-Time
CapitolHill Consortium for Counseling &amp; Consultation LLC (CCCC)
Location: DC, Maryland, Virginia (In-Person or Hybrid)
Position Type: 1099 contract role with potential W-2 conversion contingent upon performance
Compensation: Competitive and commensurate with experience. 105,000 - 125,000/year
Join a thriving, mission-driven private group practice dedicated to accessible, high-quality, and culturally responsive care across the DMV region.
CapitolHill Consortium for Counseling &amp; Consultation LLC (CCCC) is seeking licensed clinicians with Medicaid and Medicare credentialing to join our well-established and growing multidisciplinary practice. We provide individual, couples, family, and group therapy, as well as psychological testing for clients across the lifespan&mdash;from children to elders. Services are offered both in-person and via telehealth, allowing for optimal flexibility and client reach.
Why Join CCCC?
Flexible Work Options
We offer part-time and full-time roles at one or more of our Washington, DC, Maryland, and Virginia offices&mdash;and/or hybrid. Build a caseload that suits your availability, professional goals, and lifestyle.
Administrative &amp; Billing Support
Our dedicated administrative team handles scheduling, billing, insurance, and credentialing so you can focus entirely on your clinical work. We also negotiate competitive reimbursement rates on your behalf and manage a robust referral and waitlist system to keep your schedule full.
Guaranteed Payroll
Enjoy the peace of mind that comes with reliable, accurate, and on-time payroll&mdash;every time.
Rich Clinical Community
CCCC provides a collegial, multicultural, and growth-oriented environment. Clinicians benefit from:
Weekly peer consultation groups
Supervision opportunities
Teaching and training roles for doctoral interns, externs, postdocs, and early career therapists
Career Growth Opportunities
In addition to therapy and testing, CCCC offers opportunities for:
Leadership and management pathways
Community engagement
Client workshops
Corporate and organizational consultation
Holistic retreats and wellness events
We believe in supporting your long-term vision for growth, innovation, and work-life balance.
Position Requirements
Candidates must be independently licensed in Washington D.C., Virginia or Maryland. Licensure in Washington, D.C. is preferred, with priority given to clinicians licensed across all jurisdictions
Must be able to be credentialed for Medicaid and Medicare
Passion for high-quality, compassionate mental health care
Commitment to ongoing professional development
Desired Experience 3-5 years
Must be local
Preferred Qualifications
Experience working with range of diverse clientele
Availability during after-school hours, evenings, or weekends
Willingness to work a hybrid schedule (some in-person availability preferred)
Benefits for Part Time 1099s
Full Service Administrative Support Including:
Dedicated Clinical Patient Care Coordinator (CPCC)
Dedicated Billing Specialists for Client and Insurance Collections
Credentialing Specialist
Office space as available and/or telehealth platform to practice
Clients, as available
Use of common space within the office
Routine supplies
Use of office equipment
Routine receptionist services
Routine appointment scheduling
Initial insurance authorization management
Contracting and liaison with insurance, public &amp; private organizations Filing and Electronic
Health Record assistance
Other usual and customary office supports
Bonus based on performance
Company parties
Competitive salary
Flexible schedule
Opportunity for advancement
Training &amp; development
Fixed pay rate
How to Apply
We welcome experienced and emerging clinicians who are seeking a supportive, inclusive, and values-aligned professional home. Apply now by submitting your CV and a brief cover letter.
CapitolHill Consortium for Counseling &amp; Consultation LLC is an equal opportunity employer. We strongly encourage applications from BIPOC, LGBTQIA+ clinicians, and those from historically underrepresented backgrounds.</div>

Now Hiring: Experienced Licensed Psychologist or Psychotherapist (Medicaid & Medicare) – Full-Time or Part-Time

Human Touch Home Health Care

<div>
 
 
 
 Human Touch Home Health Care
 
 we are seeking a meticulous and dedicated
 
 Home Healthcare QA - Quality Assurance Specialis
 
 
 t
 
 to join our team. As a QA Quality Assurance Specialist, you will play a crucial role in ensuring the quality and reliability of our home healthcare services. You will be responsible for designing and implementing tests, identifying defects, and collaborating with teams to resolve issues to deliver seamless experiences to our clients.
 
 
 
 
 
 
 
 Benefits:
 
 
 
 
 
 <ul>
 
 <li>
 
 Competitive salary commensurate with experience.
 
 </li>
 
 <li>
 
 Opportunities for professional development and career advancement.
 
 </li>
 
 <li>
 
 Comprehensive benefits package including:
 
 
 <ul>
 
 <li>
 
 Health insurance
 
 </li>
 
 <li>
 
 Vision
 
 </li>
 
 <li>
 
 Dental
 
 </li>
 
 <li>
 
 Paid Time Off
 
 </li>
 
 <li>
 
 Sick Leave
 
 </li>
 
 <li>
 
 Retirement plans
 
 </li>
 
 </ul>
 
 </li>
 
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 
 <li>
 
 Provide training to clinical staff on CMS and State specific guidance regarding outcome measures, compliance with regulatory requirements and education.
 
 </li>
 
 <li>
 
 Establish and implement home healthcare focused quality and performance improvement efforts in accordance with systems used (EVV, EMR, etc.)
 
 </li>
 
 <li>
 
 Train and supervise team members to ensure documentation of timely, fiscally sound, medically necessary care our clients and organization.
 
 </li>
 
 <li>
 
 Partner with administrator and DON to support continuous accreditation readiness (e.g. Mock surveys, Inter-Cycle Monitoring, Audits, etc.)
 
 </li>
 
 <li>
 
 Monitor and assist in preparing individualized clinical reports to help clinical management team improve patient care and outcomes.
 
 </li>
 
 <li>
 
 Support Peer Review efforts for Nurses and Caregivers on quality data, accreditation and regulatory standards.
 
 </li>
 
 <li>
 
 Supports activities/tasks resulting from client safety incidents/findings.
 
 </li>
 
 <li>
 
 Review past incidences, claims and liability reports to identify the risks the office is facing.
 
 </li>
 
 <li>
 
 Gather national and statewide data to provide comparison and guidance to determine where company is and develop new policies and procedures for improvement
 
 </li>
 
 <li>
 
 Provide recommendations and solutions to immediate quality assurance problems
 
 </li>
 
 <li>
 
 Create a risk management plan and conduct risk management training to clinical staff to help avert future problems.
 
 </li>
 
 <li>
 
 Develop new policies and procedures.
 
 </li>
 
 </ul>
 
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 
 <li>
 
 Must possess a current, unencumbered, active license to practice as an RN in this state.
 
 </li>
 
 <li>
 
 Home Healthcare experience
 
 </li>
 
 <li>
 
 Current CPR and first aid certification
 
 </li>
 
 <li>
 
 1 Year of Quality Assurance experience
 
 </li>
 
 <li>
 
 Experience in OASIS
 
 </li>
 
 <li>
 
 Strong knowledge of clinical operations, CMS and state regulations
 
 </li>
 
 <li>
 
 Management experience in the healthcare industry
 
 </li>
 
 <li>
 
 Experience interacting with multiple disciplinary teams
 
 </li>
 
 <li>
 
 Proficient in Microsoft Office Suite
 
 </li>
 
 <li>
 
 Excellent communication, relationship building and interpersonal skills
 
 </li>
 
 <li>
 
 Excellent Time management, organizational, and priority setting skills
 
 </li>
 
 <li>
 
 Excellent analytical and problem-solving skills
 
 </li>
 
 <li>
 
 Strong communication and collaboration skills
 
 </li>
 
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 
 
 
 <ul>
 
 <li>
 
 Certified Professional in Healthcare Quality Certification (CPHQ)
 
 </li>
 
 </ul>
 
 
 
 
 
 Work Schedule and Location:
 
 
 
 
 
 <ul>
 
 <li>
 
 Full-time - Onsite
 
 </li>
 </ul>
</div>

Home Healthcare QA - Quality Assurance Specialist

Ford Agency

<div></div><div><div><div><h4 class="jobSectionHeader">Job Details</h4>
</div><div><div><div>Posted April 10, 2026
</div><div>Compensation Starting at $85,000 annually
</div><div>LocationWashington D.C.</div>
<div>Job Type Direct Hire
</div><div>Industry Legal
</div></div></div><div><h4 class="jobSectionHeader">Job Description</h4>
<div>The Ford Agency is actively recruiting for a creative, poised, and sharp Business Development Specialist to join the busy marketing team at a top DC firm. The Specialist works closely with attorneys and marketing team to facilitate the firm's business development initiatives. This is an exciting role for a Marketing or Business Development Coordinator to learn the ins and outs of the industries they support while creating marketing and business development strategies to take the firm to the next level! If you have a solid 2 years of marketing experience and are looking to take the next step in your career with a collaborative team of professionals, we want to hear from you! 
 
Responsibilities Include:
<ul><li>Draft client pitches, presentations, and responses to RFPs
</li><li>Track client development activities in the CRM
</li><li>Collaborate with the events team to coordinate client events
</li><li>Collaborate with practice group leaders and attorneys to develop business development and marketing plans
</li><li>Draft marketing materials including website content, newsletters, blogs, etc.
</li><li>Assist with other marketing and business development projects and initiatives
</li></ul>Qualifications Include:
<ul><li>Bachelor's degree in Marketing, English, Communications or related field
</li><li>2+ years of marketing experience in a law firm or other professional services firm
</li><li>Ability to prioritize and multitask in a fast-paced environment
</li><li>Manage short term and long term deadlines
</li><li>Excellent writing and proofreading skills
</li><li>Strong attention to detail and organizational skills
</li><li>Technical Skills:
<ul><li>MS Office (Word, PowerPoint, Outlook, and Excel)
</li><li>Salesforce experience
</li></ul></li></ul> 
Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation. 
 
The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.</div></div></div></div>
 <div><div><div><h2 class="jobSectionHeader">We listen, ask key questions, and refine the process</h2> 
Our refined process has led our team to consistent success in recruiting for the area&rsquo;s discerning business market.
We ensure our clients&rsquo; priorities, role requirements, company culture, and objectives are taken into consideration for every search. We have an extensive pool of talent to quickly identify strong candidates for your open positions, taking the burden of time and energy off your shoulders.
We do the same for candidates, actively listening to career desires and goals during each interview, and presenting realistic options and timelines for employment.
Clients and candidates alike find our recruiting services refreshing and reliable.</div></div></div>

Legal Business Development Specialist

InfoTrack US

<div>
 
 About InfoTrack
 
 
 
 InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system.
 
 
 As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us.
 
 
 
 About The Role
 
 
 
 In your role as a Customer Support Specialist, you are committed to delivering exceptional customer experiences and ensuring our clients maximize the value of our software. As we continue to grow, you are dedicated to being the first point of contact, and the friendly voice answering questions about our products and services, and providing world-class customer support, troubleshooting, and technical support.
 
 
 This is a remote role, based in Pacific Time.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Develop a comprehensive understanding of our legal tech solutions, staying up to date with new features and updates, and sharing this knowledge with clients to optimize their experience.
 </li>
 <li>
 Gain knowledge about our clients, who are primarily law firms and legal professionals, and obtain a deep understanding of their unique needs.
 </li>
 <li>
 Understand and learn how to use our client success tools, including Salesforce, Dialpad, and our own services to track and update client orders.
 </li>
 <li>
 Handle and resolve customer concerns and issues promptly, ensuring a high level of customer satisfaction and retention.
 </li>
 <li>
 Provide top-notch technical support to clients, including troubleshooting software issues, answering inquiries, and guiding them through the effective use of our products.
 </li>
 <li>
 Track cases through to resolution. Escalate cases to other departments or technical leads as required.
 </li>
 <li>
 Maintain accurate and detailed records of client interactions and support requests.
 </li>
 <li>
 Act as the voice of the customer by collecting feedback, suggestions, and pain points to help improve our products and services continually.
 </li>
 <li>
 Participate in regular performance and development meetings with your direct manager. Track and be responsive to your KPI's, which will include average handling time, contacts per day, and customer satisfaction scores.
 </li>
 <li>
 Assist with any, and all task to ensure customer satisfaction.
 </li>
 <li>
 Contribute to the success of the team and the company.
 </li>
 <li>
 Able to work collaboratively and cross-functionally with different departments.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Knowledge and Skills:
 
 
 <ul>
 <li>
 You're passionate about technology and for helping others to understand and use it.
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Strong interpersonal communication skills
 </li>
 <li>
 Computer savvy&mdash;we sell software, so you need to be someone who can quickly learn how to use new technology and new websites and explain how they work to others. You should be comfortable using
 </li>
 <li>
 Microsoft Office products, like Word and PowerPoint
 </li>
 <li>
 Knowledge of legal services industry, preferred
 
 
 </li>
 </ul>
 Education and Experience:
 
 
 <ul>
 <li>
 2+ years of customer support (Phone, E-Mail and Chat) experience, which may include internships (previous experience in providing customer service &amp; technical support for a software company is preferred)
 </li>
 <li>
 Prior experience using a CRM, such as Salesforce or Zendesk, is preferred
 </li>
 <li>
 Certifications, not applicable
 
 
 
 </li>
 </ul>
 
 Compensation
 
 
 
 The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications.
 
 
 $20.00 - $27.00 per hour
 
 
 
 Benefits
 
 
 
 
 
 What Sets InfoTrack apart
 
 
 
 At InfoTrack, we're committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while you're here and supports you when you're not. We built our benefits package to prove that we're committed to you having everything you need.
 
 
 Our benefits guide, located here, illustrates what we offer full-time employees and a sneak preview is below
 
 
 <ul>
 <li>
 401(k) Match
 </li>
 <li>
 Medical, Dental, &amp; Vision Insurance
 </li>
 <li>
 Employer-funded Short/Long-Term Disability, Life, and Accidental Death &amp; Dismemberment (AD&amp;D) Insurance
 </li>
 <li>
 20 Days of Paid Time Off (PTO)
 </li>
 <li>
 11 Paid Holidays
 </li>
 <li>
 "Be Me Time" off for mental health, re-charging, volunteering
 </li>
 <li>
 Matching Gift Program
 
 
 
 </li>
 </ul>
 
 Our Commitment
 
 
 
 We believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold.
 
 
 InfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs.
 
 
 Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
</div>

Customer Support Specialist

UnCommon Farms

<div>Knupp Farms Inc. is committed to paving the way in agriculture through a strong focus on quality and sustainability. Our vision is to lead the agricultural industry by delivering high-quality practices and operating top-tier equipment, ensuring long-term success for our customers, employees, and the communities we serve. We take pride in fostering a workplace built on reliability, innovation, and a shared commitment to a sustainable future.
Join Our Team!
We&rsquo;re looking for a detail-oriented and dependable Accounting Specialist to support our financial operations. If you&rsquo;re a highly organized team player with a passion for accuracy and a knack for managing financial data and processes, this opportunity is for you!
About Us
&quot;Excellence in Agriculture&quot; defines our farm. At Knupp Farms Inc., we strive to set the standard for efficiency, accountability, and productivity in the agricultural industry. Together, we work to ensure each team member contributes to the legacy and success of our operation.
Why You&rsquo;ll Love This Role
As the Accounting Specialist, you&rsquo;ll:<ul><li>
Maintain accurate financial records, including accounts payable, accounts receivable, payroll support, and general ledger entries</li><li>
Record daily financial transactions using systems such as QuickBooks and Microsoft Excel</li><li>
Process vendor invoices, prepare payments, and maintain vendor relationships</li><li>
Generate customer invoices, track outstanding balances, and assist with collections
</li><li>Reconcile accounts, including bank and credit card statements, and support financial reporting</li><li>
Ensure compliance with trucking regulations, including IFTA reporting, fuel tax filings, and mileage tracking</li><li>
Support payroll processing and maintain organized financial documentation</li><li>
Assist with administrative tasks and maintain strict confidentiality of financial information</li></ul>
What We&rsquo;re Looking For<ul><li>
Strong attention to detail and high level of accuracy</li><li>
Excellent organizational and time management skills</li><li>
Ability to meet deadlines, including completing monthly reconciliations within 30 days</li><li>
Proficiency in accounting software (QuickBooks preferred) and Microsoft Excel</li><li>
Strong communication skills and ability to work with vendors and internal teams</li><li>
Reliable attendance, punctuality, and dependable performance</li><li>
Ability to handle confidential information with professionalism</li></ul>
Why You&rsquo;ll Love Working at Knupp Farms Inc.
We believe in taking care of our team, offering a competitive benefits package designed to help you thrive.<ul><li>
Support and Safety: A stable, professional work environment with the tools needed to succeed</li><li>
Comprehensive Coverage: Group Health Insurance available with eligibility beginning the 1st of the month following 60 days of employment</li><li>
Financial Growth: Opportunities for continued employment and wage evaluation based on performance</li><li>
A Family-Oriented Culture: Work alongside a dedicated team that values reliability and teamwork</li><li>
Time to Recharge: 24 hours of Paid time off once you have 6 months of employment increasing to 40 hours after completion of your first year. PTO continues to increase as your tenue at the operation continues.</li><li>
Paid Holidays: 8 Paid Company Holidays to support work-life balance and time with family</li></ul>
Competitive Compensation That Rewards Your Experience 
At Knupp Farms Inc., we value the skills, dedication, and experience you bring to our team&mdash;and we believe your compensation should reflect that.<ul><li>
Starting Pay Range: $24.00 &ndash; $26.00 per hour, based on experience and qualifications * Your final offer will be tailored to your unique background, including your qualifications, education, and expertise needed for success in this role.</li><li>
Performance-Based Growth: Following your introductory period, you&rsquo;ll receive a performance review with the opportunity for a pay increase based on your contributions and success in the role.</li></ul>
Ready to Take the Next Step in Your Career?
Join us in supporting the financial operations that drive the success of our agricultural business and contribute to a thriving, well-managed farming operation.</div>

Accounting Specialist

Troutman Pepper Locke

<div>We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future.
We invite you to explore the position below and to submit your application to join our team!
The Project Assistant provides procedural, research, and administrative support to the FERC Energy Specialist and the broader Energy Regulatory practice. There is an annual billable requirement for this position.
Essential Duties and Responsibilities:<ul><li>
Provide administrative support to the Energy Regulatory team across a variety of ongoing projects and matters.</li><li>
Track Federal Energy Regulatory Commission (FERC) submittals and issuances using FERC document databases (e.g., eLibrary, eTariff Viewer, MBR relational database); review and retrieve client-relevant notices, filings, and orders; prepare and distribute daily monitoring emails and updates to assigned clients and attorneys.</li><li>
Assist in the preparation, submission, and service of FERC electronic filings under supervision, including assembling, organizing, and updating filing packages.</li><li>
Perform focused, non-legal research using online databases and internal resources to identify prior orders, filings, settlement examples, and related court or agency materials; compile reference materials and exemplars of specific document or filing types for attorney and specialist use.</li><li>
Support document production and case management, including formatting, proofreading, cite-checking, Bluebooking, assembling exhibits and appendices, and maintaining well-organized electronic matter files and related trackers.</li><li>
Provide basic support for vendor-related eTariff packaging software, escalating more complex technical or process issues as directed.</li><li>
Support internal meetings and team coordination by maintaining the FERC Practice Group Docketing Calendar; updating activity charts, status reports, and related tracking tools; maintaining accurate time records; and responding promptly and professionally to internal communications.</li><li>
Accurately track and record client-billable time to meet minimum billable hour requirements.</li><li>
Maintain strict confidentiality of all firm and client information.</li></ul>
Knowledge, Skills, and Abilities:<ul><li>
Demonstrated interest in, or willingness to develop, a working knowledge of FERC rules and regulations (e.g., filing and service requirements).</li><li>
Exceptional attention to detail and accuracy in data entry, document formatting, and metadata/records management.</li><li>
Consistent ability to follow detailed written procedures, checklists, templates, and quality-control protocols.</li><li>
Proficiency with standard office software (e.g., Outlook, Word, Excel, PDF tools) and aptitude for learning specialized applications (e.g., eTariff platforms, FERC eLibrary/eFiling suite, document management systems).</li><li>
Strong organizational and time-management skills, including the ability to manage multiple tasks, track deadlines, and maintain orderly electronic files and tracking tools.</li><li>
Solid written communication skills, including drafting clear, concise emails and accurately transcribing information into matrices, templates, and other tracking tools.</li><li>
Ability to interpret and apply defined criteria or lists (e.g., client company lists, filing-type filters) to identify relevant filings and to flag discrepancies or missing information.</li><li>
Comfort working with large volumes of information and repetitive processes while preserving quality and consistency.</li><li>
Ability to work collaboratively with attorneys, FERC specialists, and staff at all levels, and to receive and incorporate direction and feedback constructively.</li><li>
Demonstrated discretion and professionalism in handling confidential client and matter information.</li><li>
Proactive, problem-solving mindset and eagerness to learn FERC-specific systems (e.g., eLibrary, eFiling, eTariff) and internal tools, and to build subject-matter expertise over time.</li><li>
Ability to work independently and collaboratively as part of a team to support consistent, efficient workflow.</li><li>
Ability to work effectively in a remote, hybrid, and in-office environment.</li></ul>
Education and/or Experience:<ul><li>
Bachelor&rsquo;s Degree or a combination of training, education, and experience that demonstrates the ability to perform the essential duties of the position.</li><li>
Paralegal Certificate beneficial.</li><li>
Minimum two (2) years of professional work experience, preferably in a corporate or law firm environment.</li></ul><h3 class="jobSectionHeader">
#LI-Hybrid</h3>
The Firm will comply with any applicable city or state workplace mandates in effect in regards to Covid-19.
This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.
This position description does not constitute a written or implied contract of employment.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
By applying for this position, you agree and understand that Troutman Pepper Locke will process your Personal Information If you have questions about our data handling practices, or you are a resident of California, the United Kingdom, or the European Union and wish to exercise your privacy rights, please contact us at privacy@troutman.com.
Equal Employment Opportunity 
Troutman Pepper Locke adheres to a policy of equal opportunity and will make all employment decisions, which include hiring, promotion, transfer, demotion, evaluation, compensation and separation, without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status and any other classification as protected by law.<h2 class="jobSectionHeader">
Compensation is dependent on several factors, such as position, location, market, education, training, and/or experience.</h2><div><div><div><div><div><div><div>
Hiring Salary Range:</div></div></div></div></div></div></div>
$55,000.00 - $75,000.00</div>

Energy Regulatory Project Assistant

Explore 209+ Dedicated client care specialist in Washington this April. Find roles across top companies and apply now to boost your career.