client service representative Jobs in Chicago

client service representative

customer service representative Jobs in Chicago

customer service representative

customer success representative Jobs in Chicago

customer success representative

customer support representative Jobs in Chicago

customer support representative

director of student financial services Jobs in Chicago

director of student financial services

financial services representative

Devon Bank

<div>
 Apply
 <br/>
 <br/>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 At Devon Bank, we don&rsquo;t just accept diversity&mdash;we celebrate it, we support it, and we thrive on it for the benefit of our employees, our customers and our community. We provide a welcoming and accepting culture that comes from our desire to make diversity, respect and service a priority.
 <br/>
 <br/>
 We are currently seeking a
 <strong>
  Temporary Bank Teller / Summer Intern
 </strong>
 to join us at our
 <strong>
  Chicago
 </strong>
 location. This position is available for an immediate start and will continue through August or September.
 <br/>
 <br/>
 As a Teller, you will serve as the &ldquo;front line&rdquo; representative of the bank, helping to create a welcoming and trustworthy experience for our customers. In this role, you will handle a variety of financial transactions, including receiving and disbursing funds, while maintaining accurate records of cash and payments.
 <br/>
 <br/>
 <strong>
  Essential Responsibilities And Duties
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Receives checks and cash for deposit, verifies amount, and carefully examines check for proper endorsement.
  </li>
  <li>
   Cashes checks and pays out money after verification of signatures and customer balances.
  </li>
  <li>
   Enters customer transactions into the computer to record transactions and issues receipts.
  </li>
  <li>
   Explains, promotes, or refers products or services such as traveler&rsquo;s checks, savings bonds, money orders, and cashier checks.
  </li>
  <li>
   Assist with Safe Deposit duties when necessary.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or currently enrolled in a college/university program (business, finance, or related field preferred)
  </li>
  <li>
   Availability to work through the summer (April/May&ndash;August/September)
  </li>
  <li>
   Strong customer service and interpersonal skills
  </li>
  <li>
   Basic math and cash-handling accuracy
  </li>
  <li>
   Basic computer proficiency (Microsoft Office, data entry, etc.)
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  <strong>
   EOE AA -
  </strong>
 </em>
 <em>
  Devon Bank is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
  <br/>
  <br/>
 </em>
 <em>
  If you need assistance or an accommodation due to a disability, you may contact us at HRCommunications@devonbank.com or you may call us at (773) 465-2500.
 </em>
</div>


Bank Teller Intern (Chicago) - $18.25 Per Hour

JPMorganChase

<div><b>JOB DESCRIPTION</b><br>
<div>
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.</div><div><br>
<br>
</div><div>As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts &ndash; helping clients achieve their financial goals.</div><div><br>
<br>
</div><div><b>Job Responsibilities</b></div><div>
<div><ul><li>Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.</li>
<li>Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.</li>
<li>Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.</li>
<li>Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions &ndash; introducing them to our team of experts to help achieve their financial goals.</li>
<li>Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.</li>
</ul><div><b>Required Qualifications, Capabilities, and Skills</b>
</div><div><div><ul><li>Ability to put clients first and exceed their expectations &ndash; delivering attentive and friendly service, creating a welcoming environment.
</li><li>Ability to build trusted relationships &ndash; demonstrating genuine care and concern during interactions with clients.</li>
<li>Ability to engage clients &ndash; communicating clearly and politely to understand and help, anticipating client needs.</li>
<li>Ability to quickly and effectively resolve client issues with attention to detail &ndash; providing a consistent client experience.
</li><li>Ability to elevate the client experience &ndash; working collaboratively as a team to deliver seamless service with care and sincerity.</li>
<li>Ability to quickly and accurately learn products, services, and procedures.</li>
<li>Client service experience or comparable experience.</li>
<li>High school diploma or GED equivalent.</li>
</ul><div><b>Preferred Qualifications, Capabilities, and Skills</b>
</div><div><div><ul><li>Strong desire and ability to influence, educate, and connect customers to technology solutions.</li>
<li>Cash handling experience.</li>
</ul></div></div></div></div></div></div><div></div><b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
<br>
</div><div>Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.</div></div>

Part Time (20 Hours) Associate Banker, Archer Ave Branch, Chicago, IL

<div><b>JOB DESCRIPTION</b><br>
<div>
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.</div><div><br>
</div><div>As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts &ndash; helping clients achieve their financial goals.</div><div><br>
</div><div><b>Job Responsibilities</b></div><div><div><ul><li>
Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.</li><li>
Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.</li><li>
Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.</li><li>
Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions &ndash; introducing them to our team of experts to help achieve their financial goals.</li><li>
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.</li></ul><div><b>
Required Qualifications, Capabilities, and Skills</b></div><div><div><ul><li>
Ability to put clients first and exceed their expectations &ndash; delivering attentive and friendly service, creating a welcoming environment.
</li><li>Ability to build trusted relationships &ndash; demonstrating genuine care and concern during interactions with clients.</li><li>
Ability to engage clients &ndash; communicating clearly and politely to understand and help, anticipating client needs.</li><li>
Ability to quickly and effectively resolve client issues with attention to detail &ndash; providing a consistent client experience.
</li><li>Ability to elevate the client experience &ndash; working collaboratively as a team to deliver seamless service with care and sincerity.</li><li>
Ability to quickly and accurately learn products, services, and procedures.</li><li>
Client service experience or comparable experience.</li><li>
High school diploma or GED equivalent.</li><li>
Reading and speaking in both English and Spanish is required for this role.</li></ul><div><b>
Preferred Qualifications, Capabilities, and Skills</b></div><div><div><ul><li>
Strong desire and ability to influence, educate, and connect customers to technology solutions.</li><li>
Cash handling experience.</li></ul></div></div></div></div></div></div><div>
</div><b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
<br>
</div><div>Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.</div></div>

Part Time Associate Banker Chicago Northwest Bilingual English and Spanish Required (30 Hours)

PNC Financial Services Group

Job Profile
<br><br>
Position Overview
<br>At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Personal Banker within PNC's Retail Branch organization, you will be based in Chicago, IL. Bilingual Spanish Preferred.
<br><br>
<b>Location:</b> 401 N LaSalle Street
<br>Chicago, IL 60654-2709
<br><br>
PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.
<br><br>
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
<br><br>
Job Description
<br>Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
<br>Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
<br>Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
<br>Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
<br>Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.
<br><br>
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
<br>Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
<br>Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
<br><br>
To learn more about this opportunity, please watch this video .
<br><br>
Qualifications
<br><br>
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
<br><br>
Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
<br><br>
Competencies Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs
<br><br>
Work Experience Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
<br><br>
Education No Degree
<br><br>
Certifications No Required Certification(s)
<br><br>
Licenses Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
<br><br>
Pay Transparency
<br><b>Base Salary:</b> $46,800.00 – $69,000.00
<br><br>
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
<br><br>
Application Window
<br>Generally, this opening is expected to be posted for two business days from 04/17/2026, although it may be longer with business discretion.
<br><br>
Benefits
<br>PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
<br><br>
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
<br><br>
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
<br><br>
Disability Accommodations Statement
<br><br>
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
<br><br>
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
<br><br>
Equal Employment Opportunity (EEO)
<br><br>
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
<br><br>
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
<br><br>
California Residents
<br><br>
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Personal Banker

Job Profile
<br><br>
Position Overview
<br>At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Bilingual Spanish Personal Banker within PNC's retail branch organization, you will be based in Chicago, IL at the Archer branch. Bilingual Spanish is required.
<br><br>
<b>Location address:</b> 5075 S ARCHER AVE CHICAGO, IL 60632
<br><br>
PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.
<br><br>
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
<br><br>
Job Description
<br>Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
<br>Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
<br>Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
<br>Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
<br>Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.
<br><br>
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
<br>Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
<br>Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
<br><br>
To learn more about this opportunity, please watch this video .
<br><br>
Qualifications
<br><br>
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
<br><br>
Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
<br><br>
Competencies Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs
<br><br>
Work Experience Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
<br><br>
Education No Degree
<br><br>
Certifications No Required Certification(s)
<br><br>
Licenses Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
<br><br>
Pay Transparency
<br><b>Base Salary:</b> $30,992.00 – $69,000.00
<br><br>
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
<br><br>
Application Window
<br>Generally, this opening is expected to be posted for two business days from 04/27/2026, although it may be longer with business discretion.
<br><br>
Benefits
<br>PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
<br><br>
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
<br><br>
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
<br><br>
Disability Accommodations Statement
<br><br>
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
<br><br>
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
<br><br>
Equal Employment Opportunity (EEO)
<br><br>
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
<br><br>
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
<br><br>
California Residents
<br><br>
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Bilingual Spanish Personal Banker

Chicago Public Schools

<div><div><b>Case Manager</b><div>
</div><b>
Job Number:</b> <b>P169041</b><div>
</div></div><div><b>
Posting Date</b><b>:</b> Apr 27, 2026, 1:36:56 PM</div><div><b>
Primary Location</b><b>:</b> Southwest Side-6201 South Fairfield Avenue (Fairfield Academy)</div><div></div><div><b>
Salary Range</b><b>:</b> $64,469.94 to $82,839.39</div><div></div><div><div><br>
</div><b>
JOB DESCRIPTION -</b><div></div><div><br>
Case Manager Position</div><div><br>
The Chicago Public Schools (CPS) has set ambitious goals to ensure that every child&mdash;in every school and every neighborhood&mdash;has access to a world-class learning experience from birth, resulting in graduation from high school college- and career-ready. In alignment with the mission of the Office of Diverse Learner Supports and Services (ODLSS), our schools strive to provide high quality and specially designed instructional supports and services for all students with disabilities within their least restrictive environment. We work collaboratively with the goal of improving the academic achievement of all students with disabilities by ensuring they receive meaningful and relevant access to grade level core instruction within their school.</div><div><br>
The Case Manager position is solely committed to fulfilling the responsibilities indicated below. This position differs from a person at the school being assigned the duty/role of Case Manager that allows for the receipt of a stipend. The Case Manager position does not include a stipend.</div><div><br>
The Case Manager position will be held accountable for the following responsibilities:</div><ul><li><div>
Serving as the local school district representative at all required meetings under the IDEA and serving as the 504 Coordinator for all meetings under Section 504</div></li><li><div>
Fulfilling all the Roles &amp; Responsibilities delineated in the ODLSS Procedural Manual for the local school district representative</div></li><li><div>
Ensuring all IDEA and Section 504 timelines are met</div></li><li><div>
Ensuring that all parental notices and consents for Full and Individual Evaluations and placements are processed and provided in the native language where feasible and placed in the student temporary files</div></li><li><div>
Sending parents/guardians copy of draft IEP materials and if applicable paraprofessional, ESY ,and Learning Environment Intervention forms, along with copies of all other conducted evaluations and any other collected data at least five school days prior to the meeting</div></li><li><div>
Ensuring an interpreter is invited to all IEP and 504 conferences (including initial and reevaluation eligibility determination meetings, and annual reviews) for parents who are limited English proficient</div></li><li><div>
Coordinating all referrals for a Full and Individual Evaluation (FIE) to ensure that all required components are addressed and that the process is completed within 60 school days after receiving signed parental consent, including but not limited to, referrals for Assistive Technology/Alternative-Augmentative Communication evaluations or functional behavioral assessments (FBAs)</div></li><li><div>
Convening and chairing IEP and 504 conferences (including initial and reevaluation eligibility determination meetings, and annual reviews) and acting as the District Representative</div></li><li><div>
Ensuring that IEP teams are utilizing qualitative and quantitative data when making service decisions in the development of an IEP</div></li><li><div>
Finalizing each student&rsquo;s IEP or 504 Plan in the SSM at the meeting and providing the student&rsquo;s parents/guardians with a copy</div></li><li><div>
Ensuring that all relevant student data is entered into SSM in a timely manner</div></li><li><div>
Arranging special education and related services for a student within the school in accordance with the students IEP and contacting ODLSS to arrange assignment in another school if necessary to implement the IEP</div></li><li><div>
Consulting with the ODLSS District Representative regarding students who require low-incidence services or regarding problems that develop in the implementation of procedures</div></li><li><div>
In collaboration with the principal, overseeing and ensuring the implementation of all IEPs and 504 Plans for each student with disabilities in the school</div></li><li><div>
Training and supporting school staff regarding the implementation of the IDEA and Section 504 requirements</div></li><li><div>
Attending all ODLSS professional development and meetings targeted at supporting the case manager/local school district representative</div></li><li><div>
Assisting the school&rsquo;s scheduler/programmer with programming all students with disabilities in accordance with their IEPs</div></li><li><div>
In collaboration with the principal, scheduling paraprofessionals in accordance with students&rsquo; IEPs and 504 Plans</div></li></ul><div><b><br>
In order to be successful and achieve the above responsibilities, the Case Manager, must possess the following qualifications, as described:</b></div><div><b><br>
Type of Education:</b></div><ul><li><div><br>
Completion of a Bachelor&rsquo;s or Master&rsquo;s degree in special education or a Master&rsquo;s degree in educational administration</div></li><li><div>
A valid Professional Educator License (PEL) in one of the following areas: Special Education (PK-Age 21) endorsement or School Support Personnel endorsement with a supervisory endorsement</div></li></ul><div><b><br>
Type of Experience and Number of Years</b>:</div><ul><li><div><br>
Two or more years of experience in special education</div></li></ul><div><b><br>
Knowledge, Skills, and Abilities</b>:</div><ul><li><div><br>
Expertise in special education curriculum and service provision</div></li><li><div>
Knowledge of general education curriculum</div></li><li><div>
Demonstrated understanding of the individual needs of students with disabilities from a variety of language and cultural backgrounds</div></li><li><div>
Strong knowledge of federal and state laws and regulations regarding the delivery of special education and related services</div></li><li><div>
Knowledge and understanding of CPS resources</div></li><li><div>
Knowledge of intervention and assessment strategies for disabled and non-disabled students</div></li><li><div>
Knowledge of multi-tiered systems of support (MTSS or RTI)</div></li><li><div>
Ability to establish and maintain effective working relationships with administrators, staff, students, parents, governmental and community agencies, and employers</div></li><li><div>
Ability to problem-solve, work on a team, use data to guide work, and clearly communicate to multiple stakeholders</div></li><li><div>
Demonstrated expertise in customer service, consensus building, and use of problem solving skills and strong written, verbal, presentation, and interpersonal communication skills</div></li></ul></div><div></div><div><div><br>
</div><div>
<b>Benefits</b>:
</div><div><b>Health &amp; Wellness: Your Care, Your Choice</b>
</div><div><i>CPS is committed to providing comprehensive health coverage to our employees and their eligible dependents. You'll have access to a variety of choices to best fit your needs:</i>
</div><ul><li>Medical Plan Options
</li><li>Pharmacy
</li><li>Dental
</li><li>Vision
</li><li>Behavioral Health &amp; EAP
</li><li>Employee Wellness Program
</li></ul><div><b>Financial Security: Planning for Today and Tomorrow</b>
</div><div><i>We understand the importance of financial stability, which is why CPS offers strong retirement and savings options:</i>
</div><ul><li>Basic Life Insurance
</li><li>Life and Disability Insurance
</li><li>Pension Plans
</li><li>Supplemental Retirement Plans (403(b) and 457(b))
</li><li>Flexible Spending Accounts (FSAs)
</li><li>Spot Pet Insurance
</li></ul><div><b>Work-Life Balance: Supporting Your Personal and Professional Life</b>
</div><div><i>CPS values the well-being of its employees and offers competitive paid time off policies:</i>
</div><ul><li>Paid Leave
</li><li>Sick Leave
</li><li>Vacation Days
</li><li>Parental Leaves
</li><li>Short-Term Disability
</li><li>Religious Holidays
</li><li>Leaves
</li></ul><div><i>Reference the </i><i>Chicago Public Schools: A Comprehensive Benefits Overview</i><i> or the </i><i>benefits handbook</i><i> for comprehensive details.</i></div></div></div>

Case Manager

Complete Care - Illinois

<div>
 <strong>
  Business Office Manager (BOM)
  <br/>
  <br/>
 </strong>
 <strong>
  Complete Care at Boulevard
  <br/>
  <br/>
 </strong>
 Complete Care at Boulevard is a premier healthcare facility committed to excellence and compassion. We are seeking a high-level Business Office Manager (BOM) to lead our financial operations and ensure the highest standards of fiscal integrity.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Financial Management: Maintain accurate resident trust accounts (balanced monthly) and manage all cash receipts and billing files.
  </li>
  <li>
   Revenue Cycle &amp; Collections: Coordinate closely with corporate billers and the Administrator to manage accounts receivable and oversee all collection efforts.
  </li>
  <li>
   Complex Filings: Manage PA applications, Social Security documentation, and Representative Payee (Rep Payee) duties.
  </li>
  <li>
   Resident Support: Guide residents and families through Medicaid qualification and provide clear, compassionate explanations of billing statements.
  </li>
  <li>
   Compliance: Maintain rigorous record-keeping systems and ensure full confidentiality in accordance with healthcare regulations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience: Minimum of 2 years as a Business Office Manager (BOM) in a healthcare or long-term care setting.
  </li>
  <li>
   Technical Expertise: Proven experience with PA applications, Rep Payee management, and Social Security protocols.
  </li>
  <li>
   Education: High School Diploma or equivalent.
  </li>
  <li>
   Skills: Strong knowledge of reimbursement systems, accounts receivable, and Medicaid eligibility.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Us?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Career Growth: Join an established organization that prioritizes your professional development.
  </li>
  <li>
   Comprehensive Benefits: Competitive wages, a supportive "family-like" culture, and a full benefits package.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Complete Care at Boulevard is an equal opportunity employer.
  <br/>
  <br/>
 </strong>
 3192026
 <br/>
 <br/>
</div>


Business Office Manager BOM

Explore 454+ Financial services representative in Chicago this May. Find roles across top companies and apply now to boost your career.