guest service representative/front desk/ night audit

front desk agent

condominium front desk

front desk/authorizations

front office assistant

guest service representative/front desk/ night audit Jobs in Miami

front desk clerk

AC Hotel Miami Dadeland

<div>As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. If you enjoy engaging with others, have a winning personality, and take pride in delivering exceptional service, this role is a perfect fit.
Responsibilities<ul><li>Assist guests efficiently, courteously, and professionally at all times</li><li>Maintain a high level of service and hospitality standards</li><li>Promptly address guest concerns and ensure satisfaction in a timely manner</li><li>Post guest charges, collect payments, and follow cash handling procedures</li><li>Handle guest mail and messages with respect to privacy and professionalism</li><li>Stay knowledgeable about the hotel brand, travel programs, and special offers</li><li>Communicate guest feedback effectively to departments and management</li><li>Respond quickly to calls, lobby visitors, and team members needing assistance</li><li>Maintain full knowledge of hotel safety and emergency procedures</li></ul>
Qualifications<ul><li>High school diploma or equivalent preferred</li><li>Prior hospitality or customer service experience is a plus</li><li>Strong interpersonal and communication skills</li><li>Ability to multitask and remain professional in a fast-paced environment</li><li>Detail-oriented with strong organizational skills</li><li>Flexibility to work varied shifts, including evenings, weekends, and holidays</li></ul>
Benefits (Full-Time Associates Only)<ul><li>Competitive wages</li><li>Medical, dental, and vision insurance</li><li>Life insurance and short/long-term disability options</li><li>401(k) program with company match</li><li>Tuition assistance</li><li>Discounted room rates at Concord-managed hotels</li><li>Training, development, and career advancement opportunities</li></ul>
Why Join Concord?
At Concord Hospitality, we invest in our associates through training and development at all levels. Our &ldquo;Associate First&rdquo; culture supports growth, balance, and diversity.
We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!
Our associates proudly cheer:
&ldquo;We Are Concord!&rdquo;
We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>
 
<div><h4 class="jobSectionHeader">Description</h4>
As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. If you enjoy engaging with others, have a winning personality, and take pride in delivering exceptional service, this role is a perfect fit.
Responsibilities<ul><li>Assist guests efficiently, courteously, and professionally at all times</li><li>Maintain a high level of service and hospitality standards</li><li>Promptly address guest concerns and ensure satisfaction in a timely manner</li><li>Post guest charges, collect payments, and follow cash handling procedures</li><li>Handle guest mail and messages with respect to privacy and professionalism</li><li>Stay knowledgeable about the hotel brand, travel programs, and special offers</li><li>Communicate guest feedback effectively to departments and management</li><li>Respond quickly to calls, lobby visitors, and team members needing assistance</li><li>Maintain full knowledge of hotel safety and emergency procedures</li></ul>
Qualifications<ul><li>High school diploma or equivalent preferred</li><li>Prior hospitality or customer service experience is a plus</li><li>Strong interpersonal and communication skills</li><li>Ability to multitask and remain professional in a fast-paced environment</li><li>Detail-oriented with strong organizational skills</li><li>Flexibility to work varied shifts, including evenings, weekends, and holidays</li></ul>
Benefits (Full-Time Associates Only)<ul><li>Competitive wages</li><li>Medical, dental, and vision insurance</li><li>Life insurance and short/long-term disability options</li><li>401(k) program with company match</li><li>Tuition assistance</li><li>Discounted room rates at Concord-managed hotels</li><li>Training, development, and career advancement opportunities</li></ul>
Why Join Concord?
At Concord Hospitality, we invest in our associates through training and development at all levels. Our &ldquo;Associate First&rdquo; culture supports growth, balance, and diversity.
We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!
Our associates proudly cheer:
&ldquo;We Are Concord!&rdquo;
We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Front Desk Clerk

<div>Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You&rsquo;ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach.
Key Responsibilities<ul>
<li>
Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge).</li>
<li>
Handle phone system, reservations, and guest inquiries.</li>
<li>
Perform check-in and check-out procedures.</li>
<li>
Verify, balance, and review hotel room availability and transactions.</li>
<li>
Prepare folios for departing guests.</li>
<li>
Maintain lobby appearance and assist with AM breakfast setup if needed.</li>
<li>
Monitor hotel safety and emergency procedures during the night shift.</li>
</ul>
Qualifications<ul>
<li>
Previous hotel front desk or hospitality experience preferred.</li>
<li>
Strong attention to detail and organizational skills.</li>
<li>
Dependable, responsible, and able to work independently.</li>
<li>
Professional and customer-service oriented.</li>
</ul>
Benefits (Full-Time Associates Only)<ul>
<li>
Competitive wages</li>
<li>
Medical, dental, and vision plans</li>
<li>
Life insurance and short/long-term disability options</li>
<li>
401(k) program with company match</li>
<li>
Tuition assistance</li>
<li>
Discounted room rates at Concord-managed hotels</li>
<li>
Training, development, and career advancement opportunities</li>
</ul>
Why Concord?
Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a &ldquo;Great Place to Work for All.&rdquo;
We are Concord!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>
 
<div><h4 class="jobSectionHeader">Description</h4>
Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You&rsquo;ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach.
Key Responsibilities<ul>
<li>
Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge).</li>
<li>
Handle phone system, reservations, and guest inquiries.</li>
<li>
Perform check-in and check-out procedures.</li>
<li>
Verify, balance, and review hotel room availability and transactions.</li>
<li>
Prepare folios for departing guests.</li>
<li>
Maintain lobby appearance and assist with AM breakfast setup if needed.</li>
<li>
Monitor hotel safety and emergency procedures during the night shift.</li>
</ul>
Qualifications<ul>
<li>
Previous hotel front desk or hospitality experience preferred.</li>
<li>
Strong attention to detail and organizational skills.</li>
<li>
Dependable, responsible, and able to work independently.</li>
<li>
Professional and customer-service oriented.</li>
</ul>
Benefits (Full-Time Associates Only)<ul>
<li>
Competitive wages</li>
<li>
Medical, dental, and vision plans</li>
<li>
Life insurance and short/long-term disability options</li>
<li>
401(k) program with company match</li>
<li>
Tuition assistance</li>
<li>
Discounted room rates at Concord-managed hotels</li>
<li>
Training, development, and career advancement opportunities</li>
</ul>
Why Concord?
Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a &ldquo;Great Place to Work for All.&rdquo;
We are Concord!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Night Auditor

Holiday Inn Express Doral

JOB DUTIES AND RESPONSIBILITIES<ul><li>Greets guests as they arrive, focusing on personal recognition in a warm and authentic manner</li><li>Reviews arrival list daily and assists in preparing and assembling welcome amenities</li><li>Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed</li><li>Responsible for issuing bank - Count bank at beginning and end of shift.</li><li>Ensure that all cash drops are done in accordance with proper cash handling procedures and report all cash over/ shorts to management</li><li>Maintains front desk area to be clean and organized</li><li>Assisting with lobby activation as needed</li><li>Utilize proper procedures when handling guest PPI data</li><li>Follows through and feels ownership of guest requests</li><li>Resolves guest complaints in a professional and efficient manner</li><li>Actively participates in Front Desk upsell program</li><li>Always retrieve necessary identification documents and form of payment upon guest arrival</li><li>Other duties as assigned</li><li>Follow the checklist when going through check-in or check-out with guests. Always retrieve necessary identification documents and form of payment upon arrival. </li><li>Attends promptly to guest needs and inquiries </li><li>Perform various other duties as assigned  </li></ul>EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations  Minimum of High School education KNOWLEDGE, SKILLS, AND ABILITIES Basic computer skills  Ability to communicate effectively verbally and in writing  Ability to exceed expectations of guests and team members  Excellent time management skills PERKS/BENEFITS Work Today, Get Paid Today with Daily Pay! Track your daily income with updates after every shift you work Transfer your earnings instantly or the next day Automatically save a portion of your paycheckJob Type: Full-timePay: $15.00 - $18.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Customer service: 1 year (Preferred)</li><li>IHG/ Holiday inn Express: 1 year (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: In person

Guest Service Representative/Front Desk/ Night Audit

Homewood Suites by Hilton

<div>General Job Description
The hotel front desk agent is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests in a courteous and friendly manner.
Essential Functions<ul>
<li>
Maintain a personal demeanor that is friendly, cheerful and courteous at all times.</li>
<li>Greet guests on every interaction using the 10/5 or 15/5 rule.</li>
<li>Ensure that all guests feel welcomed to the property.</li>
<li>Register guests and assign rooms.</li>
<li>Conduct check-out processes.</li>
<li>Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.</li>
<li>Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.</li>
<li>Respond to phone calls, and retrieve guest mail, faxes and packages.</li>
<li>Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.</li>
<li>Maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.</li>
<li>Provide constant and consistent communication with other departments and supervisors/managers in order to ensure guest satisfaction.</li>
<li>Attend team meetings and celebrations.</li>
<li>Follow all company and safety and security policies and procedures along with all other company policies.</li>
<li>Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li>
<li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li>
</ul>
Education/Skill Requirements<ul>
<li>
High school graduate or GED completion.</li>
<li>Ability to communicate effectively and clearly.</li>
<li>Demonstrate good computer skills.</li>
<li>Accurately handle cash and post charges.</li>
<li>Hotel experience preferred but not mandatory, some customer service background required.</li>
<li>Ability to speak Spanish is a plus. Knowledge of computer terminology desired.</li>
<li>Must be willing and capable of passing Alcohol Compliance Certification during the first three months of employment.</li>
<li>Requires the ability to work varied shifts, including nights, weekends and holidays.</li>
<li>Time management skills.</li>
<li>Ability to communicate effectively with the public and other employees.</li>
</ul>
This private employer offers a Competitive Compensation, Benefits Package and Opportunity for Career Growth.
Benefits include:<ul>
<li>
Healthcare Insurance (Medical, Dental &amp; Vision)</li>
<li>401(k) Plan</li>
<li>STD &amp; LTD</li>
<li>Life Insurance</li>
<li>Wellness Program</li>
<li>Vacation/Paid Time Off</li>
<li>Tuition Assistance</li>
<li>Discounted Hotel Room Rates</li>
<li>Community Service Program</li></ul></div>

Front Desk Agent

Allied Universal

<div>Security Officer Enhanced Part Time Desk Clerk<h2 class="jobSectionHeader">
Overview</h2>
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
<h2 class="jobSectionHeader">Job Description</h2> 
Life doesn't always follow a fixed schedule. That's why we created the Security Officer - Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader.
As a Security Officer Enhanced Part Time Desk Clerk in Miami, FL, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you.
Pay Rate: $16.50 / Hour
Job Schedule:
DayTimeSat08:00 AM - 04:00 PM
How This Role Works:
<ul><li>Fixed-Shift Commitment (&ldquo;Anchor Shifts&quot;): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.</li>
<li>Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. It's all up to you.</li></ul>
This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build-up to a full-time schedule of up to 40 hours per week; always with the option to scale back when needed.
Responsibilities:
<ul><li>Provide customer service to tenants, visitors, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a commercial real estate location.</li>
<li>Monitor front desk activity, manage visitor access and/or sign-in processes, and communicate with building personnel regarding arrivals, deliveries, and other front desk concerns.</li>
<li>Respond to incidents and critical situations in a calm, problem-solving manner, documenting details and reporting concerns through appropriate channels.</li>
<li>Answer questions, provide directions, and support day-to-day lobby operations while helping to deter unauthorized access through attentive front desk presence.</li></ul>
Minimum Requirements:
<ul><li>Have at least 1 year of security-related experience.</li>
<li>Be at least 21 years of age.</li>
<li>Alarm panel experience is preferred.</li>
<li>Comfort using a computer or tablet is preferred.</li>
<li>A guard card and/or license is preferred.</li>
<li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li></ul>
Why Join Us:
<ul><li>Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.</li>
<li>Career Growth: Get paid training and access to career growth opportunities.</li>
<li>Financial Benefits: Participate in our retirement savings plan to invest in your future.</li>
<li>Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.</li></ul><h2 class="jobSectionHeader"> 
Closing</h2>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
<h2 class="jobSectionHeader">Requisition ID</h2> 
2026-1582088</div>

Security Officer Enhanced Part Time Desk Clerk

MGL Property Management Group LLC

Job Description &ndash; Part-Time Front Desk Associate (Clubhouse)Location: Miami, FL (near Ives Dairy Road &ndash; ZIP 33179) Role: Provide front desk and administrative support for clubhouse operations Type: Part-time Start Date: As soon as possible Work Permit: A valid U.S. work permit is required<ul><li>Weekends: Saturday and Sunday, 11:00 a.m. to 7:00 p.m. (16 hours/ per week)</li></ul>Main Responsibilities<ul><li>Staff the front desk at the clubhouse.</li><li>Greet residents and assist with general inquiries.</li><li>Answer phone calls and provide basic information to residents.</li><li>Distribute and activate fobs for clubhouse and community access.</li><li>Distribute vehicle decals and other community access items.</li><li>Update resident information in the system when needed.</li><li>Support the Property Manager with basic administrative tasks.</li></ul>Desired Skills<ul><li>Strong customer service and communication skills.</li><li>Comfortable using basic technology and office systems (portals, email, databases).</li><li>Organized and reliable.</li><li>Professional and friendly demeanor when interacting with residents.</li><li>Experience in front desk, customer service, or office support is a plus.</li><li>Tech</li><li>Bilingual required (Spanish).</li></ul>Work Location: In personPay: $17.00 per hourWork Location: In person

Part- Time Front Desk Associate

Zolid CO

<div>
 
 Position Overview
 
 
 
 The Front Office Assistant supports daily front desk operations by assisting visitors, managing communications, and ensuring a professional office environment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Greet and assist visitors, clients, and staff in a professional manner
 </li>
 <li>
 Answer and direct incoming phone calls, emails, and inquiries
 </li>
 <li>
 Manage appointments, scheduling, and check-ins
 </li>
 <li>
 Maintain a clean and organized front office area
 </li>
 <li>
 Perform data entry, filing, and document management
 </li>
 <li>
 Provide general administrative and clerical support
 </li>
 <li>
 Coordinate with internal teams to support office operations
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong verbal and written communication skills
 </li>
 <li>
 Professional demeanor and customer-focused attitude
 </li>
 <li>
 Excellent organizational and multitasking abilities
 </li>
 <li>
 Basic computer proficiency (Microsoft Office or similar tools)
 </li>
 <li>
 Attention to detail and reliability
 </li>
 <li>
 Ability to work in a fast-paced environment
 </li>
 <li>
 Team-oriented mindset
 </li>
 <li>
 Previous front desk or administrative experience is a plus but not required
 </li>
 </ul>
</div>

Front Office Assistant

Explore 67+ Front desk clerk in Miami this May. Find roles across top companies and apply now to boost your career.