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The Community Solution Education System

<div>Job Description:
Job Title: Help Desk Support Specialist
 
Department: IT Services
Job Purpose:
The Community Solution is currently seeking a Help Desk Support Specialist to join the team.
The Help Desk Support Specialist responds to phone calls, tickets, chats, emails and walk-up requests for technical support from over 12000 students and 3000 faculty and staff members located throughout the country. The Help Desk Support Specialist uses their technical knowledge and analytical skills to diagnose and resolve issues for students, staff, and faculty who use our business office systems. The Help Desk Support Specialist accurately documents and escalates issues when they are unresolvable.
This position will be 7AM &ndash; 3PM Monday &ndash; Friday &ndash; Hybrid onsite/offsite and will likely become fully remote before the end of year.
The Community Solution operates on a hybrid remote/in-office work schedule. Employees must be flexible to cover onsite shifts as needed.
Position responsibilities include, but are not limited to:
<ul><li>Provide white glove customer service while responding to phone, email, and walk-up requests from our students, staff, and faculty.
</li><li>Must possess excellent oral and written communication skills to effectively support and communicate with end users.
</li><li>Use technical, analytical, and communication skills to accurately identify client needs and provide solutions.
</li></ul><ul><li>Thoroughly document user problems and resolutions in Help Desk Tickets and timely escalation when needed.
</li><li>Proactively identify opportunities to create and update Knowledge Base articles to better support the community and enhance IT Services resources.
</li><li>Identify critical customer and system issues and escalate to the appropriate person or group using established procedures.
</li><li>Responsible for remote and onsite support for conference rooms, classrooms and workstations.
</li><li>Reinforces IT technology standards and processes, in accordance with directives from IT leadership.
</li></ul><ul><li>Actively contributes to the development and implementation of communications, training materials, and programs that promote the adoption of technology and reduce support requests.
</li></ul><ul><li>Participate in special projects and other duties as assigned.
</li></ul>Required Qualifications:
Knowledge and Skills
<ul><li>This candidate is one who collaborates effectively, communicates openly, and contributes positively to team dynamics. The ideal individual will work well with others, build strong working relationships, and integrate seamlessly into our existing team culture while supporting shared goals.
</li><li>Excellent interpersonal, verbal, and written communication skills with the ability to translate technical concepts into user-friendly language
</li><li>This individual should be a self-starter who is goal driven to find solutions. Must be able to work independently while researching solutions to complex issues before escalating them.
</li><li>Strong customer service skills: Patience, attentiveness, emotional intelligence, strong problem-solving skills, active listening, empathy, ability to communicate clearly and ability to use positive language.
</li><li>Demonstrated proficiency with Windows Operating Systems, macOS, Microsoft 365 (Office 365), Azure, HD ticketing systems, Active Directory, Microsoft Teams, PowerShell, VPN, MFA, RDP, SharePoint, Zoom, Outlook, and multiple web browsers.
</li></ul><ul><li>Knowledge of networking concepts and the ability to troubleshoot network printing and wireless client issues.
</li></ul><ul><li>Excellent follow-through and attention to detail .
</li><li>Ability to work flexible shifts, which may include evenings and/or weekends during peak periods.
</li></ul>Education:
<ul><li>Bachelor&rsquo;s degree or equivalent job experience required
</li><li>Microsoft certifications are a plus
</li><li>Experience working in Higher Education is a plus
</li></ul>Experience:
<ul><li>2-3 years of experience working in a Help Desk or Service Desk environment on a Windows platform.
</li></ul>Working Conditions:
<ul><li>This position will be 7AM &ndash; 3PM Monday &ndash; Friday &ndash; Hybrid onsite and will possibly become fully remote before the end of year.
</li><li>Minimal travel required
</li><li>Must be flexible to cover other agent shifts and come onsite as needed by management.
</li><li>Must be able to lift 50 lbs.
</li><li>The Help Desk operating hours are 7AM -9PM Monday &ndash; Friday, and Sat/Sun 9AM &ndash; 5PM CST
</li></ul>Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The Community Solution is an Equal Opportunity Employer
Compensation &amp; Benefits
This opportunity is budgeted at $27.00 - 32.50 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.
https://www.tcsedsystem.edu/careers/
The Community Solution is an Equal Opportunity Employer.
Application Process
Please note the screening, recruitment, and selection process is managed by recruiting staff and hiring managers with the aid of artificial intelligence to evaluate candidates against job requirements. The artificial intelligence tool is a resource only and all employment decisions are made by staff members.
When you apply, it is recommended you utilize the option to parse your resume into the application. To ensure your experience is accurately reflected, please review and complete all application fields&mdash;even if you auto-fill from your resume.
For the best results, tailor your resume to the job description, highlight key qualifications and skills, and use clear, consistent formatting. This helps our AI tools read and assess your application more effectively. We are committed to regularly monitoring the process for fairness and remove personally identifiable information during evaluation.</div>

Help Desk Support Specialist

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader">About WFS</h2>
</div><div>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</div></div><div><div><h2 class="jobSectionHeader">
Job Summary</h2>
</div><div>
We are seeking a candidate for the position of a Desktop Support Technician responsible for providing end-user telephone, desk-side and remote technical assistance. Strong desktop troubleshooting skills will be used to handle technical support request and determine root cause including diagnosing and resolving issues with PC&rsquo;s, laptops, mobile devices, printers and peripherals. In additional to technical support you will be responsible for imaging PC&rsquo;s, deploying and configuring software and managing technology requests and account creation. The platforms supported are, Windows 7 and 10, Microsoft Office, Lenovo and HP computers, Apple iMacs, networked printers, mobile devices.</div></div><div><div><h2 class="jobSectionHeader">
Responsibilities</h2>
</div><div><ul><li>Deliver white glove support service in a professional manner</li><li>
Ability to work independently and as part of a team.</li><li>
Excellent follow-up skills.</li><li>
Detail oriented.</li><li>
Install, configure, maintain and support PC hardware and software for the Company&rsquo;s end user computing environment.</li><li>
Manage reported issues via GoToAssist Service Desk ticket system, telephone, remote access, and desk side visits to ensure courteous, timely, and effective resolution.</li><li>
Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, configuring systems and applications.</li><li>
Monitor and test resolutions to ensure problems have been adequately resolved.</li><li>
Desktop related moves, adds and changes.</li><li>
Quickly escalate and track issues with vendors and other internal support teams to troubleshoot problems with hardware, software and applications.</li><li>
This is an on-site position.</li><li>
May have occasional evening and/or weekend work which will be rewarded with comp time.</li><li>
Will be required to rotate on-call after hours support.</li><li>
Other duties as may be assigned.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Minimum Requirements</h2>
</div><div><ul><li>HS Diploma, GED or Equivalent.</li><li>
5 + years of desktop support experience.</li><li>
One &ndash; four years of desktop support experience.</li><li>
Strong knowledge of computer hardware, including laptops, desktops and mobile devices and enterprise desktop applications.</li><li>
Strong knowledge of Microsoft Windows 10, Windows 11 and Office 365 e-mail and suite applications.</li><li>
Knowledge of network printer installation, setup and troubleshooting.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Preferred Skills</h2>
</div><div><ul><li>Highly motivated, energetic with great communication skills.</li><li>
Ability to handle multiple calls/tasks in a fast-paced environment.</li><li>
Strong knowledge of computer hardware, including laptops, desktops, iPads, mobile devices and enterprise desktop applications.</li><li>
Strong knowledge of network printer installation, set up and troubleshooting.</li><li>
Must be able to pass a formal background check and obtain TSA/U.S. Customs clearance to be able to attain access to the secured cargo areas to perform IT work.</li><li>
Comptia A+, Comptia A+ Networking certifications is a plus.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Physical Requirements/Working Conditions</h2>
</div><div><ul><li>Remain in a stationary position 50% of the time.</li><li>
Occasionally move about inside the office to access file cabinets, office machinery, etc.</li><li>
Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.</li><li>
Walk short distances.</li><li>
Reach above and/or below shoulder.</li><li>
Handle/grasp documents or office equipment.</li><li>
Sit and/or stand for short or extended periods of time.</li><li>
Lift/carry/move objects, files and documents up to 10 pounds.</li><li>
Work in an office environment using standard office equipment.</li><li>
Talk, listen, and speak clearly on telephone.</li><li>
Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Perks &amp; Benefits</h2>
</div><div><ul><li>Want your pay in advance? Access your pay when you need it through DailyPay app!</li><li>
Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!</li><li>
Need quality medical care? Multiple options for both full and part-time employees!</li><li>
Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li>
Looking to stay healthy and improve your life? Wellness Programs offered to all employees!</li><li>
Want to invest in your future? 401k program offered!</li><li>
Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!</li></ul> 
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</div></div></div>

Desktop Support

Clearwaters.IT

<div>
 Description Position Summary: Clearwaters.IT is looking for an IT Service Desk Specialist - Level II to join our dynamic team. In this role, you will provide top-tier technical support to our end-users, ensuring smooth and effective operations of IT services. You'll be the go-to person for resolving complex issues and contributing to an exceptional service delivery experience. This position is 100% on-site. Key Responsibilities: * Respond to and resolve Level II service desk tickets escalated from Level I support.
 
 
 <ul>
 <li>
 Troubleshoot hardware, software, and network-related issues for end-users, documenting problems and solutions.
 </li>
 <li>
 Work collaboratively with IT teams to ensure incidents are quickly and effectively managed.
 </li>
 <li>
 Utilize ITIL frameworks to enhance service management practices and improve workflow processes.
 </li>
 <li>
 Update and maintain detailed documentation related to troubleshooting steps and resolutions.
 </li>
 <li>
 Participate in user training and awareness programs to maintain high levels of service satisfaction.
 </li>
 <li>
 Engage in regular team meetings to discuss ongoing issues and improvements.
 </li>
 <li>
 Stay updated on emerging trends and technologies in IT support and suggest improvements.
 
 
 </li>
 </ul>
 Requirements * Associate's degree in Computer Science or related field preferred; Bachelor's degree a plus.
 
 
 <ul>
 <li>
 Minimum of 4 years of experience in a technical support or service desk role.
 </li>
 <li>
 Strong understanding of Windows and Mac OS environments, as well as common business applications.
 </li>
 <li>
 Experience with Active Directory and other network infrastructure tools.
 </li>
 <li>
 Excellent problem-solving and troubleshooting skills.
 </li>
 <li>
 Strong communication skills, both verbal and written.
 </li>
 <li>
 Ability to work in a fast-paced, team-oriented environment.
 </li>
 <li>
 CompTIA Sec+ certification required. * Experience with ticketing systems like ServiceNow is a plus.
 </li>
 <li>
 Must possess T3 for suitability security clearance or be able to obtain it. Benefits Competitive salary and benefits package, including: * Health, dental and vision insurance * 401(k) with company match * Paid time off (PTO) for vacation, sick leave, and personal days * Professional development reimbursement * Other benefits, including life insurance, disability insurance, and employee assistance programs
 </li>
 </ul>
</div>

IT Service Desk Specialist - Level II (DHA Great Lakes) with Security Clearance

HUB International

<div>ABOUT US
At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.
HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.
Why This Role Exists
HUB&rsquo;s workforce is large and distributed. Every new hire, contractor, and departing employee represents a series of IT actions that must happen accurately and on time &mdash; user identity created, system access granted, hardware provisioned, remote user support delivered, and assets reclaimed. When onboarding is delayed, offboarding is incomplete, or users can&rsquo;t get the access and support they need, the impact is immediate: lost productivity on day one, security gaps from lingering access, and employees left without the tools to do their jobs.
The IT Onboarding Associate supports the enablement team by assisting with the daily execution of onboarding, offboarding, and user enablement activities. Working under the guidance of the Onboarding Analyst and team leadership, this role helps ensure that new hires and contractors are set up on time, that departing users are offboarded completely, and that the routine IT tasks supporting these workflows are completed accurately and consistently. This is a hands-on, task-focused role ideal for someone building a career in IT service delivery who is eager to learn, follow established processes, and grow into broader responsibilities.
Key Responsibilities
Onboarding &amp; Offboarding<ul><li>
Assist with IT onboarding for new hires and contractors &mdash; Helps ensure that user identities, system access, and equipment needs are set up accurately and on time, following established procedures and checklists.</li><li>
Support expedited onboarding requests as directed &mdash; Assists the team in meeting tight timelines for priority hires by completing assigned provisioning tasks promptly.</li><li>
Assist with offboarding actions &mdash; Supports access deprovisioning and equipment reclamation for departing employees and contractors, following established workflows to help ensure compliance and security.</li><li>
Work closely with the enablement team &mdash; Collaborates with onboarding analysts and team members to maintain continuity of service and consistent execution across daily workflows.</li></ul>
User Enablement<ul><li>
Assist end users with IT requests &mdash; Provides basic guidance on processes, timelines, and available options, helping employees and contractors navigate common requests and directing more complex issues to the appropriate team member.</li><li>
Support resolution of exceptions and escalations &mdash; Assists with non-standard hardware requests, peripherals, and onboarding-related issues, working with the team to resolve them promptly.</li><li>
Provide clear status updates to end users &mdash; Communicates with requestors on the progress of their items so that users are kept informed throughout the process.</li><li>
Help maintain knowledge base content &mdash; Assists with updating onboarding documentation, troubleshooting guides, and self-service resources as directed.</li></ul>
Incident &amp; Escalation Support<ul><li>
Provide coverage for incident ordering queues &mdash; Actions requests during assigned hours, helping ensure fulfillment is completed in a timely manner.</li><li>
Assist with onboarding-related escalations &mdash; Supports the resolution of escalations related to onboarding, access, and provisioning, escalating to the analyst or team lead when issues require additional expertise.</li><li>
Help monitor open incidents and tasks &mdash; Assists with identifying aging items and flagging potential SLA concerns to keep the queue healthy and fulfillment on track.</li></ul>
Asset Support<ul><li>
Assist with hardware and accessory orders in ServiceNow &mdash; Helps process orders for equipment and peripherals in support of onboarding, offboarding, PC refresh, and user enablement workflows.</li><li>
Support asset verification and record accuracy &mdash; Assists with verifying asset assignments and updating ServiceNow records to help keep the end-user inventory current and reliable.</li><li>
Assist with equipment reclamation for departing users &mdash; Supports the asset reclamation process by helping monitor the reclamation mailbox and coordinating with field teams and shipping as directed.</li></ul>
What Success Looks Like<ul><li>
Assigned onboarding and offboarding tasks are completed accurately and on time with minimal rework</li><li>
End users receive clear, timely communication on the status of their requests</li><li>
Incident ordering queues are actioned during assigned hours with no items left unaddressed</li><li>
Escalations are supported effectively, with appropriate handoffs to analysts when needed</li><li>
Hardware and accessory orders are processed accurately</li><li>
Asset records in ServiceNow are kept current when updates are assigned</li><li>
Established processes and checklists are followed consistently and reliably</li></ul>
Job Requirements<ul><li>
High school diploma or equivalent required; associate&rsquo;s degree or coursework in Information Technology or a related field preferred</li><li>
0&ndash;2 years of experience in IT support, help desk, service desk, or a related role</li><li>
Exposure to or familiarity with ServiceNow or a comparable ITSM platform is a plus</li><li>
Basic understanding of IT onboarding and offboarding processes preferred</li><li>
Strong attention to detail and the ability to follow established procedures consistently</li><li>
Good written and verbal communication skills</li><li>
Ability to manage multiple tasks and follow through on assignments without dropping items</li><li>
Willingness to learn and take direction from analysts and team leadership</li><li>
Customer-friendly attitude with a commitment to helping end users have a positive experience</li><li>
Comfortable working in a structured, process-driven environment</li><li>
Proficient in Microsoft Office Suite and comfortable learning new IT tools</li></ul>
Working Conditions<ul><li>
Standard business hours with shift coverage as assigned to support onboarding/offboarding incident and request queues</li><li>
Hourly, non-exempt position</li><li>
Chicago, Hybrid</li></ul>
JOIN OUR TEAM
Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.
Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected hourly pay range is $20/hr to $25/hr and will be impacted by factors such as the successful candidate&rsquo;s skills, experience and working location, as well as the specific position&rsquo;s business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.
Department Information Technology
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.</div>

IT Onboarding Associate

Bernard Zell

Job Summary and Scope of Responsibility: The Systems Support Specialist&rsquo;s primary responsibility is assisting with the technology department's day-to-day operations. They will support the school by providing first-level technology support and troubleshooting various systems, printers, and peripherals. The Systems Support Specialist will report to the Director of Technology.Essential Duties and ResponsibilitiesTechnical Support and User Assistance:<ul><li>Provide Tier 1 and Tier 2 technical support for internal employees across various operating systems (macOS, Chrome, iOS) and applications (e.g., Google Workspace, EDU apps, etc.).</li><li>Deploy, diagnose, troubleshoot, and resolve hardware (laptops, desktops, printers, mobile devices) and software issues in a timely manner.</li><li>Manage the IT Help Desk system, including logging, tracking, and prioritizing support tickets to meet defined service-level agreements (SLAs).</li><li>Escalate and assign tickets to other members of the IT department in the Helpdesk system.</li><li>Perform user account management, including onboarding (setup and provisioning), offboarding (data retrieval and de-provisioning), and permission changes.</li><li>Oversee the deployment and troubleshooting of audio/visual equipment, including but not limited to projectors, interactive displays, and cameras.</li><li>Copier and printer support, including interactions with third-party support providers.</li></ul>Inventory and Documentation:<ul><li>Maintain an accurate inventory of all IT assets, including hardware, consumables, and peripherals.</li><li>Oversee the purchase requests for IT equipment and consumables.</li><li>Create and maintain comprehensive documentation for IT procedures, system configurations, and user guides to facilitate knowledge transfer and self-service.</li><li>Assist with IT procurement processes, researching and recommending new equipment and software purchases.</li><li>Inform the Director of Technology of ongoing IT trends in the Bernard Zell community.</li><li>Assist teachers in creating IT Documentation for classroom projects.</li></ul>School Year Turnover:<ul><li>Manage end-of-year and start-of-year technology processes, including collecting, inspecting, updating, repairing, and deploying student devices and peripherals.</li><li>Maintain classroom technology systems, performing routine upkeep on projectors, interactive displays, and connectivity features to ensure functionality.</li><li>Oversee technology lifecycle and compliance, coordinating recycling, disposal of outdated hardware, and assisting the Director of Technology with Summer interns and related projects.</li></ul>Minimum QualificationsEducation and Experience:<ul><li>Minimum of 2 years of experience in IT Helpdesk systems required.</li><li>Experience in troubleshooting macOS and iOS software environments required.</li><li>Experience with Microsoft Server products and Linux-based operating systems required.</li><li>BS in CS, CIS, or related discipline, or comparable years of work experience preferred.</li><li>Experience in Bash, PowerShell, Python, GAM, and other scripting languages preferred.</li><li>Any other certifications (Cisco, Apple, Microsoft, A+, etc) preferred.</li><li>Experience managing a Google Apps environment and creating Google Apps scripts preferred.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Excellent verbal and written communication skills required.</li><li>Ability to be resourceful and work independently is required.</li><li>Ability to prioritize and handle multiple tasks successfully, with strong attention to detail required.</li><li>Familiarity or experience with JAMF products required.</li><li>Familiarity with Unix Scripting required.</li><li>Familiarity or experience with network infrastructure, including switches and access points preferred.</li></ul>General Information<ul><li>​​​​​​​​The general workday is 7:30 a.m. - 4:00 p.m., but must be flexible to attend events and meetings beyond normal working hours.</li><li>Work is performed on site.</li><li>Must be willing and capable of lifting boxes of up to 50 lbs.</li></ul>Compensation: Bernard Zell offers competitive compensation, excellent benefits, and a supportive workplace culture. The salary range for this position is $60,000 - $70,000Benefits: The position is eligible for benefits. Bernard Zell has a comprehensive benefits plan that supports the success of our employees. Benefits include:<ul><li>Medical Insurance</li><li>Dental Insurance</li><li>Vision Insurance</li><li>Disability insurance</li><li>Life insurance - including spouse/dependent life insurance</li><li>Employee Assistance Plan (EAP)</li><li>Transportation &amp; Parking Benefit</li><li>Health Care, Limited Purpose, and Dependent Care Flexible Spending Accounts</li><li>Paid Parental &amp; Adoption leave</li><li>Paid time off</li><li>Tuition Remission</li><li>Breakfast &amp; Lunch when school is in session</li><li>403(b) (Retirement contribution) Plan with competitive matching structure</li></ul>As a condition of employment, all applicants must successfully pass a criminal background screening. How to Apply: Interested candidates should submit a resume and cover letter to. Join our dynamic team committed to nurturing academic excellence, Jewish values, and personal growth! We welcome applications from passionate educators and professionals year-round to join our vibrant community. For all inquiries, please send your cover letter and resume to techjobs@bernardzell.org.Equal Opportunity Employer Bernard Zell Anshe Emet Day School has a long-standing policy of equal employment opportunity for every person regardless of age, race, color, disability, marital status, gender, sexual orientation, national origin, ancestry, or citizenship. Bernard Zell recruits, hires, and promotes individuals without regard to these characteristics, and all staffing decisions are based solely on the qualifications of each individual and the legitimate educational needs of our students. The school does not discriminate in working conditions, physical facilities or any other terms, conditions or privileges of employment, including transfer, compensation, training, promotion, demotion or separation based on age, race, color, disability, marital status, gender, sexual orientation, national origin, ancestry or citizenship. Bernard Zell Anshe Emet Day School seeks to provide a work environment that is free from discrimination, intimidation and harassment based on any of these or other characteristics.Job Types: Contract, Full-timePay: $60,000.00 - $70,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Help desk: 2 years (Preferred)</li><li>macOS: 2 years (Preferred)</li></ul>Work Location: In person

IT Systems Support Specialist

Olsys LTD

Job OverviewWe are seeking a dedicated and detail-oriented Support Engineer to join our team. In this role you will be responsible for providing technical assistance and support to our clients and internal teams. You will install, diagnose and troubleshoot network software and hardware issues and help our clients resolve them efficiently.Requirements:<ul><li>Proven experience in a technical support role, preferably in a software or IT environment.</li><li>Strong understanding of computer systems, networks, and troubleshooting methodologies.</li><li>Proficiency in operating systems such as Windows, MacOS, and Linux.</li><li>Familiarity with ticketing systems and remote support tools.</li><li>Excellent communication skills, both verbal and written.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li><li>Customer-oriented mindset with a passion for providing exceptional support services.</li><li>English level: Upper-Intermediate or higher</li></ul>Responsibilities:<ul><li>Setting up ethernet networks (cabling, installation switches), connecting local users to a network, connecting computers and other equipment (welding machines, monoblocs etc.) to the network.</li><li>Setting up new computers. Installing specialized software.</li><li>Troubleshoot and resolve technical issues related to software applications, hardware, and network configurations.</li><li>Provide technical support to clients and internal teams.</li><li>Collaborate with clients and other teams to ensure seamless integration and functionality of systems.</li><li>Provide technical guidance and training to clients and internal teams as needed.</li><li>Stay updated on new technologies and industry trends to enhance troubleshooting skills and improve support services.</li></ul>Important:<ul><li>Please be aware that this position requires visiting clients&rsquo; offices (approximately 1 time in 2-3 weeks). Transportation costs are reimbursed. As well as per diem.</li><li>It is possible to start working part-time and then switch to full-time.</li><li>Corp to Corp is preferred for this position.</li></ul>Pay: $50.00 - $60.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li><li>Referral program</li></ul>Work Location: Hybrid remote in Chicago, IL 60654

Support Engineer - Field Engineer

Walgreens

<div>Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center &ndash; interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support &ndash; including the latest technology &ndash; to grow their careers and reach their goals.
 
 
Walgreens is proud to invest &amp; champion an &ldquo;earn while you learn&rdquo; Pharmacy Technician Training Program recognized by ASHP &amp; Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.
 
 
Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.
 
<ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li>
<li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li>
<li>Models and delivers a distinctive and delightful customer experience.</li>
</ul>Customer Experience
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
<li>Develops strong relationships with most valuable customers.</li>
</ul> 
Operations
<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li>
<li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li>
<li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li>
<li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li>
<li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li>
<li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li>
<li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li>
<li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li>
<li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li>
<li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li>
<li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul> 
Training &amp; Personal Development
<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li>
<li>Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li> 
</ul> 
 
Basic Qualifications
 
<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evening and weekend hours.</li> 
</ul> 
 
Preferred Qualifications
 
<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li>
<li>Prefer good computer skills.</li>
<li>Prefer the knowledge of store inventory control.</li>
<li>Prefer PTCB certification.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
 
 
An Equal Opportunity Employer, including disability/veterans.
 
 
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits 
 
 
 
Salary Range: $18 - $21.5 / Hourly</div>
 <div><h2 class="jobSectionHeader">Benefits</h2>
<ul><li><h3 class="jobSectionHeader">Health, dental and vision*</h3></li>
<li><h3 class="jobSectionHeader">Prescription coverage</h3></li>
<li><h3 class="jobSectionHeader">Retirement Savings Plan (401(k))</h3></li>
<li><h3 class="jobSectionHeader">Employee discount</h3></li>
<li><h3 class="jobSectionHeader">Work &amp; life resources</h3></li>
<li><h3 class="jobSectionHeader">Career development programs</h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Pharmacy Technician / Pharm Tech Apprenticeship

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