assistant technician (chimney and fireplace)

cooling customer engineer-data center thermal technician

assistant technician (chimney and fireplace) Jobs in Boise

cooling customer engineer-data center thermal technician Jobs in Boise

hvac - service technician

hvac service technician

Piedmont Airlines

<div>We can&rsquo;t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary responsibility of the position is assisting passengers in boarding/disembarking flights, operating the Jetway, monitoring computerized passenger boarding, and guiding/parking aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70) pounds, and work outside in all weather conditions. This position will report to the General Manager.
Essential Duties:<ul><li>
Assist passengers in boarding and disembarking flights</li><li>
Monitor computerized passenger boarding</li><li>
Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors</li><li>
Change customer flight itinerary and seat assignments as required</li><li>
Operate the Jetway</li><li>
Load and unload baggage and cargo</li><li>
Operate motorized service vehicles and equipment</li><li>
Guide and park aircraft</li><li>
Perform cabin maintenance tasks</li><li>
Work together as a team to provide excellent customer service and meet corporate objectives</li></ul>
Job Qualifications and Competencies:<ul><li>
Successful completion of training course</li><li>
Ability to meet company goals and customer expectations in a high energy environment</li><li>
Effective communication skills</li><li>
Ability to organize, prioritize, and multitask</li></ul>
Preferred Qualifications:<ul><li>
Previous airline experience
</li><li>Previous employment as a front-line customer service provider</li><li>
Basic knowledge of computer applications and programs</li></ul>
Work Environment:<ul><li>
Use of computers, telephones, and other office equipment</li><li>
Airport ramp environment, subject to varied weather conditions and elevated noise levels</li><li>
All shifts including weekends, nights, holidays and/or irregular shifts</li></ul>
Physical Requirements:<ul><li>
Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs</li><li>
Handle objects up to 70 pounds regularly</li><li>
Assist passengers with disabilities, including, but not limited to, pushing wheelchairs</li></ul>
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a valid driver&rsquo;s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
Starting Rate:
$16.57/Hourly
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.
Job Application Deadline:
August 28, 2026<h3 class="jobSectionHeader">
Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.</h3></div>

Customer Service Agent, Cross Functional (Part-Time)

Graeber & Company Salon

Roast &amp; Vine is more than a coffee shop and wine bar. We are a place where people come to connect, recharge, celebrate and feel genuinely welcomed.As an extension of Graeber &amp; Company, Roast &amp; Vine carries forward a legacy of elevated hospitality, community and attention to detail. We believe the smallest moments matter- from remembering a regular&rsquo;s order to making sure every drink leaves the bar exactly as intended.Our goal is simple: create an exceptional experience for every guest, every time.About the RoleWe are looking for a dependable, hospitality-minded barista to join our team full-time.This person will prepare consistently excellent beverages while helping create the warm, polished and approachable environment Roast &amp; Vine is known for. You will be expected to take ownership of the guest experience, maintain high standards and support the entire team- not just stay behind the espresso machine.This is a great role for someone who enjoys people, works well in a fast-paced environment and takes pride in doing things correctly even when no one is watching.What You&rsquo;ll Do<ul><li>Prepare espresso drinks, coffee, matcha, tea, seasonal beverages and other menu items according to Roast &amp; Vine recipes and presentation standards.</li><li>Provide warm, attentive and efficient service to every guest.</li><li>Learn the menu thoroughly and confidently make recommendations based on guest preferences.</li><li>Create an experience that feels personal without slowing down service.</li><li>Maintain consistency in drink quality, portions, presentation and ticket times.</li><li>Take orders, process payments and accurately operate the point-of-sale system.</li><li>Prepare ingredients, restock supplies and complete opening, shift-change and closing responsibilities.</li><li>Maintain a clean, organized and visually polished bar, caf&eacute; and guest area.</li><li>Follow food-safety, sanitation and responsible beverage-service requirements.</li><li>Deliver orders to Graeber &amp; Company guests when needed.</li><li>Support special events, private gatherings, promotions and seasonal menu launches.</li><li>Communicate low inventory, equipment concerns and guest feedback to leadership.</li><li>Help receive and organize deliveries.</li><li>Step in wherever needed during busy periods.</li><li>Protect the atmosphere of Roast &amp; Vine by being aware of music, lighting, cleanliness, presentation and the overall guest experience.</li></ul>What We&rsquo;re Looking For<ul><li>Previous barista, caf&eacute;, restaurant, hospitality or customer-service experience is preferred.</li><li>A genuine interest in coffee, beverages and hospitality.</li><li>Reliable attendance and consistent punctuality.</li><li>Strong communication and interpersonal skills.</li><li>The ability to remain composed, friendly and accurate during busy service periods.</li><li>Attention to detail and a willingness to follow established recipes and systems.</li><li>Confidence talking with guests and making recommendations.</li><li>The ability to accept coaching and apply feedback without defensiveness.</li><li>A team-first mindset and willingness to help outside of assigned tasks.</li><li>The ability to stand for extended periods and safely lift up to [25&ndash;40] pounds.</li><li>Availability for a consistent full-time schedule, including some mornings, evenings, weekends and special events.</li><li>Willingness to complete any required food-handler or beverage-service training.</li></ul>You&rsquo;ll Be Successful Here If You<ul><li>Notice what needs to be done and take care of it without waiting to be asked.</li><li>Care about consistency as much as creativity.</li><li>Understand that hospitality means making people feel seen, not simply completing a transaction.</li><li>Keep your standards high when the caf&eacute; gets busy.</li><li>Communicate directly, professionally and respectfully.</li><li>Enjoy learning and want to become more knowledgeable about coffee, tea, wine and flavor.</li><li>Take ownership when something goes wrong and help find a solution.</li><li>Contribute to the energy of the room rather than waiting for someone else to create it.</li></ul>This Probably Isn&rsquo;t the Right Role If You<ul><li>Only want to make drinks and avoid interacting with guests.</li><li>Regularly arrive late or need frequent schedule changes.</li><li>Believe cleaning, restocking or supporting another team member is someone else&rsquo;s job.</li><li>Become careless when service gets busy.</li><li>Resist structure, recipes, accountability or feedback.</li><li>Are looking for a workplace where you can simply clock in, keep your head down and clock out.</li></ul>What We Offer<ul><li>Competitive hourly pay plus tips.</li><li>A consistent full-time schedule.</li><li>Comprehensive training on our menu, recipes, service standards and equipment.</li><li>Opportunities to expand your knowledge of specialty coffee, tea, wine and hospitality.</li><li>Employee discounts at Roast &amp; Vine and [Graeber &amp; Company, if applicable].</li><li>[Paid time off, health benefits, retirement plan or other applicable benefits.]</li><li>The opportunity to join a growing concept supported by a long-standing Boise business and hospitality community.</li><li>A team environment that values accountability, inclusion, growth and taking care of one another.</li></ul>How to ApplyPlease submit your resume along with a brief introduction answering the following questions:<ul><li>What does exceptional hospitality mean to you?</li><li>Why are you interested in joining Roast &amp; Vine?</li><li>What is your current availability?</li><li>Tell us about a time you noticed something needed to be done and took care of it without being asked.</li></ul>We are looking for someone who wants to contribute, grow and help us create the kind of place people genuinely look forward to visiting.Every guest. Every drink. Every time.Pay: From $11.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid training</li></ul>Work Location: In person

Barista + Guest Experience

Applied Materials

<div>Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips &ndash; the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world &ndash; like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$37.00 - $51.20
Location:
Boise,ID
You&rsquo;ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible&mdash;while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We&rsquo;re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . 
As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. 
<div>Role Responsibilities:
</div><div><div><div><div><div><div><div><div><div><ul><li>Install, maintain, and upgrade customer equipment
</li><li>Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers [Customer Engineers]
</li><li>Collaborate with Senior Field Service Engineers [Customer Engineers] and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges
</li><li>Train and mentor junior Field Service Engineers [Customer Engineers]
</li><li>Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
</li><li>Coordinate and communicate directly with customers
</li><li>Fulfill additional duties, as assigned 
</li></ul> 
Minimum Qualifications:
<ul><li>Completion of an Associate degree, military technical training, field service experience, or trade certification
</li><li>4-7 years of work experience in semiconductor industry or other equipment support industry
</li><li>Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
</li><li>Strong knowledge of hand tools and their appropriate usage, including digital multimeters
</li><li>Effective written and verbal communication skills
</li><li>Basic knowledge of Microsoft Excel, Word, and PowerPoint
</li><li>Possession of a valid driver&rsquo;s license and the ability to obtain a passport, if travel is required.
</li><li>Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols 
</li></ul> 
Physical Requirements:
 
This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
</div></div></div></div></div></div></div></div></div>#LI #hiring
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 20% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.</div>

Customer Engineer III - (C3)

AutoZone

<div>AutoZone&rsquo;s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager&rsquo;s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone&rsquo;s mission of providing trusted automotive solutions. 
<div></div> 
<div>As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.</div></div>
 <div><ul><li>Leadership &ndash; Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
</li><li>Communication &ndash; Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
</li><li>Metrics Mindedness &ndash; Monitor sales goals, inventory accuracy, and performance standards to drive business success.
</li><li>Process Orientation &ndash; Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
</li><li>Teamwork &ndash; Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
</li><li>Parts Sales &amp; Inventory Management &ndash; Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
</li><li>Safety &amp; Compliance &ndash; Enforce PPE use, promote risk management practices, and uphold company safety standards.
</li><li>Commercial Account Support &ndash; Assist in managing commercial and hub departments to support timely deliveries and customer needs.
</li><li>Problem Solving &ndash; Resolve customer concerns and store operational issues swiftly, always upholding company policies.</li></ul></div>
 <div><div>What We&rsquo;re Looking For
</div><div><ul><li>Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
</li><li>Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.
 </li></ul></div><div>You&rsquo;ll Go The Extra Mile If You Have
</div><div><ul><li>Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
</li><li>Automotive Retail: Previous experience in automotive retail
</li><li>Certifications: Automotive Service Excellence (ASE) Certification</li></ul></div></div>
 <div><div>Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future. 
</div><div></div> 
<div>Benefits at AutoZone
</div><div>AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners&rsquo; physical, mental and financial well-being. 
</div><div></div> 
<div>All AutoZoners (Full-Time and Part-Time):
</div><div><ul><li>Competitive pay
</li><li>Unrivaled company culture
</li><li>Medical, dental and vision plans
</li><li>Exclusive discounts and perks, including an AutoZone in-store discount
</li><li>401(k) with company match and Stock Purchase Plan
</li><li>AutoZoners Living Well Program for free mental health support
</li><li>Opportunities for career growth
</li></ul></div><div></div><div>Additional Benefits for Full-Time AutoZoners:
</div><div><ul><li>Paid time off
</li><li>Life, and short- and long-term disability insurance options
</li><li>Health Savings and Flexible Spending Accounts with wellness rewards
</li><li>Tuition reimbursement
</li></ul></div><div></div><div>Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com. 
</div><div></div> 
<div>We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team. 
</div><div></div> 
<div>Fair Chance:
</div><div>An applicant&rsquo;s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act. 
</div><div></div> 
<div>As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. 
</div><div></div> 
<div>Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf 
</div><div></div> 
<div>Online Application:
</div><div>An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources. 
</div><div></div> 
<div>AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.</div></div><div></div>

Part Sales Manager – Full Time

Capstone CPAs, LLC

<div>About Us

We are a multifaceted CPA firm with 16 offices across the Pacific Northwest providing financial and tax planning to our business and personal clients by offering payroll, bookkeeping, auditing, and tax services. We have partnered with wealth advisors and estate attorneys to create Coordinated Financial Care service for our clients. 


The Job

In this newly formed role, the Talent Acquisition Specialist will own full-cycle recruiting across the firm, from job requisition through offer and onboarding handoff. This role serves as the day-to-day point of contact for hiring managers across all departments, manages relationships with remote-staffing and contract vendors, and builds the recruiting infrastructure needed to support a growth-minded firm. 
Qualifications for this position:
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, or related field</li>
<li>3+ years of full-cycle recruiting experience within professional services.</li>
<li>Recruiting in public accounting is a plus.</li>
<li>Experience using LinkedIn Recruiter, Indeed, Handshake, Glassdoor 
</li>
<li>Hands-on experience with an applicant tracking system and HRIS platform; comfort building and maintaining recruiting reports.</li>
<li>Strong stakeholder management skills, with the ability to act as a trusted advisor and POC to hiring managers at all levels.</li>
<li>Excellent organizational skills and the ability to manage concurrent requisitions.</li></ul> 


What do we need you to do?
<ul>
<li>Own requisition intake, job posting, sourcing, screening, interview coordination, and offer management for all open roles firmwide. 
</li>
<li>Manage a steady volume of roles across the firm's service lines, as well as periodic specialty and leadership searches.</li>
<li>Maintain accurate, up-to-date candidate pipelines and requisition status in the applicant tracking system and in supporting recruiting reports.</li>
<li>Own and administer remote-staffing and contract/contingent-labor agreements, including day-to-day vendor relationship management, contract renewals, rate negotiations, and performance tracking.</li>
<li>Post and maintain job ads across job boards, social platforms, and the company career page. Review and respond to all applications.</li>
<li>Represent Capstone at career fairs and industry events to build brand visibility and support the firm&rsquo;s talent pipeline.</li></ul> 


What's in it for you?
<ul>
<li>Competitive wages, 3 weeks paid time off to start, and paid holidays.</li>
<li>Flexibility to ensure a happy work/life balance</li>
<li>Be part of a growing organization that is looking for people who want to do better for themselves, their teammates, and their clients. If you love helping others be successful, this is the job for you.</li>
<li>A generous Benefit Package that includes:
<ul><li>100% Company-Paid medical, dental, vision insurance</li>
<li>FSA &amp; HSA</li>
</ul></li></ul><ul><li><div><ul><li>401k Match</li>
<li>Volunteer time</li>
<li>Flexible schedule</li>
<li>Company-Paid Life Insurance</li>
<li>Hybrid work schedule</li></ul></div></li> 
</ul>
Although we take our work very seriously, we don't take ourselves too seriously. This is more than just a place to get through the workday. We enjoy our work and our time together! If this sounds like what you're looking for, we encourage you to apply. Pay based on experience and education.</div>

Talent Acquisition Specialist

Deloitte

Global Tax Technology Customer Success and Strategy Leader, Senior ManagerReference Code 5420
 
Country: 
US Locations: USA - Birmingham; USA - Boise; USA - Cincinnati; USA - Cleveland; USA - Colorado Springs; USA - Columbus; USA - Davenport; USA - Dayton; USA - Des Moines; USA - Grand Rapids; USA - Hermitage; USA - Indianapolis; USA - Jacksonville; USA - Kansas City; USA - Louisville; USA - Memphis; USA - Midland; USA - Nashville; USA - New Orleans; USA - Omaha; USA - Pittsburgh; USA - San Antonio; USA - St. Louis; USA - Tampa; USA - Tulsa
 
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
 
Work you'll do
 
The Customer Success & Strategy Leader is responsible for driving the execution of the Global Tax & Legal (GTL) customer success vision, operating strategy, and business transformation initiatives across Deloitte's tax technology ecosystem for Global Tax & Legal Support. This role partners with business stakeholders, product teams, and support operations to enhance the end-user support experience, improve service delivery, drive adoption of support capabilities, and advance strategic support initiatives across GTL platforms.
 
Essential Job Functions
 
Develop the strategy for and oversee execution of the GT&L Product Support and Business Operations technology; example technologies include Genesys, ServiceNow CSM, as well as leveraging Power BI for data insights.
 
Drive AI, automation, and digital transformation initiatives for the GT&L Support organization, identifying opportunities to leverage GenAI and emerging technologies to enhance customer experience, practitioner productivity, service quality, and operational scalability.
 
Manage relationships with member firms and geographic stakeholders related to support processes, ensuring support priorities, service expectations, onboarding needs, and regional requirements are effectively understood and addressed. Establish customer success frameworks that drive adoption, engagement, and satisfaction
 
Lead strategic analysis and research initiatives to identify and implement forward-looking solutions that drive support effectiveness creating an exceptional user experience.
 
Champion the voice of the customer within the support organization, leveraging customer feedback, support trends, and adoption insights to improve the end-user experience and drive CSAT outcomes.
 
Collaborate closely with the Product Support Lead to seamlessly integrate new projects into operations.
 
Lead cross-functional strategic programs and integrations, partnering with Product, Engineering, DevOps, and Support Operations teams to deliver seamless customer support experiences and achieve business objectives
 
Serve as a trusted partner and liaison to internal and external stakeholders for support processes, while focusing on talent development and performance management.
 
The team
 
Global Tax & Legal deploys the right team of experts to address the ever-evolving needs of our businesses around the world. Our professionals deliver superior compliance and advisory insights and guidance (local and global) to support our businesses operating in singular or multiple jurisdictions.
 
Qualifications
 
Minimum 15 years industry experience including 10 years' experience leading business operations, product support, or customer experience projects, including ownership of project strategy, delivery, and measurable outcomes for large scale, global applications with 5 years of experience implementing support technology projects,
 
Demonstrated proficiency with customer support and case management platforms (e.g., Genesys, ServiceNow CSM/Now Assist) and the ability to translate customer business needs into technology projects.
 
Experience with complex project strategy partnering effectively with technical teams, vendors, product teams, and customer success leads.
 
Working knowledge of Gen AI and/or Agentic AI and practical use cases in support operations (e.g., agent assist, knowledge generation, summarization), with exposure to agentic AI approaches preferred.
 
Strong change management and operationalization skills, including designing support user experiences, and awareness of embedding new processes/tools into day-to-day operations.
 
Exceptional stakeholder management and cross-functional collaboration skills, including partnering with Product Support and Customer Success leaders to prioritize roadmaps and identify opportunities.
 
Analytical capabilities with experience building dashboards and insights (e.g., Power BI), defining KPIs, and using data to drive decisions and performance improvements.
 
Excellent written and verbal communication skills, with the ability to create executive-ready updates, influence decision-making, and align geographically distributed teams.
 
Proficiency in MS word, PowerPoint, Excel to create visually and verbally engaging reports and presentations
 
Ability to inspire, coach, develop and motivate individuals and teams.
 
Driven, self-starter with excellent teaming skills who can work and communicate at an executive level.
 
Ability to manage multiple concurrent projects and deadlines; exercise strong problem‑solving and sound judgment; operate independently in a virtual environment; and maintain composure under pressure while modelling calm leadership for junior support staff.
 
Willingness and ability to travel occasionally, including globally, in support of role responsibilities.
 
Experience working in global support organization for a professional services environment preferred
 
Limited immigration sponsorship may be available.
 
Our culture
 
At Deloitte Global people are valued and respected for who they are - with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.
 
Professional development
 
From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
 
Benefits
 
At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do-that's why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.
 
globalGT&L

Global Tax Technology Customer Success and Strategy Leader, Senior Manager

Albertsons

<div>Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who&rsquo;s not just seeking a job, but someone who wants to make an impact. In this role, you&rsquo;ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that&rsquo;s constantly evolving.

Main responsibilities:

We are seeking a highly detail-oriented, analytical, and future thinking Digital Local SEO &amp; Content Manager to drive local organic search visibility, hyperlocal content optimization, AI search readiness, and enterprise-level SEO reporting for Albertsons Companies.

This role optimizes the company&rsquo;s digital presence across traditional search engines, answer engines, and large language model-driven discovery experiences. The ideal candidate will have strong knowledge of local SEO, AEO, LLM optimization, local listings, and performance analytics.

This person serves as a critical analytical liaison between division business units, marketing partners, merchandising teams, pharmacy, e-commerce, and other national business units.

The successful candidate must be comfortable working with large data sets, identifying patterns, diagnosing performance issues, validating information across multiple systems, and translating complex findings into clear, actionable recommendations while managing a high volume of details without errors, inconsistencies, or unsupported conclusions.

Local Listings Management
<ul>
<li>Manage, optimize, and QA local business listings across major platforms, including Google Business Profile, Apple Business Connect, and relevant industry-specific directories.</li>
<li>Ensure consistency and accuracy of store-level data, including name, address, phone number, business hours, holiday hours, departments, services, attributes, URLs, categories, photos, and customer-facing descriptions.</li>
<li>Monitor and resolve local listing data issues, duplicate listings, suppression risks, incorrect pins, mismatched hours, missing services, and inconsistent NAP information.</li>
<li>Partner with internal stakeholders to validate store-specific business information.</li>
<li>Monitor performance of local listings, including impressions, actions, calls, clicks, direction requests, local pack visibility, and customer engagement trends.</li>
Identify opportunities to improve local discoverability for high-intent &ldquo;near me&rdquo; searches and service-based local queries. 
<li>
</li></ul>Hyperlocal SEO &amp; Local Page Optimization
<ul>
<li>Develop, optimize, and maintain local pages designed to improve organic visibility for individual stores, cities, regions, departments, services, and localized customer needs.</li>
<li>Implement on-page SEO practices, including optimized title tags, meta descriptions, internal linking, image alt text, and localized body content.</li>
<li>Optimize content for geographic modifiers, neighborhood-level intent, city and regional relevance, store-level services, and high-conversion local search terms.</li>
<li>Evaluate local page performance by division, banner, store, and page type.</li>
Monitor local SERP features, including map packs, local organic results, and knowledge panels. 
<li>
</li></ul>AI Search, AEO, &amp; LLM Optimization
<ul>
<li>Develop and support optimization strategies for evolving search experiences, including AI Overviews, answer engines, chat-based discovery, and LLM-influenced recommendations.</li>
<li>Apply AEO &mdash; Answer Engine Optimization principles to help content appear in direct answers, FAQ results, featured snippets, People Also Ask results, and conversational search experiences.</li>
<li>Optimize content for LLM readability.</li>
<li>Identify and prioritize content updates that improve machine comprehension, including FAQs, concise definitions, local relevance, service descriptions, and entity consistency.</li>
Audit content for accuracy, completeness, and usefulness in AI-powered discovery experiences. 
<li>
</li></ul>Google Analytics, Search Console &amp; Performance Analysis
<ul>
<li>Analyze local page traffic, user behavior, engagement, and conversion trends using Google Analytics, Google Search Console, SEMrush, Adobe Analytics, or other enterprise analytics tools.</li>
<li>Evaluate organic performance by page type, division, banner, query group, local page, and customer journey stage.</li>
<li>Identify trends, anomalies, traffic declines, ranking changes, content performance gaps, and technical SEO concerns.</li>
<li>Build recurring reports that clearly explain performance drivers, risks, and opportunities.</li>
<li>Investigate performance changes related to algorithm updates, platform changes, content updates, technical releases, seasonality, competitive shifts, and customer behavior.</li>
Identify opportunities to improve Albertsons Companies&rsquo; competitive position in local organic search, map results, answer results, and generative search environments. 
<li>
</li></ul>Quality Assurance, Governance &amp; Risk Management
<ul>
<li>Perform detailed QA across local pages, metadata, listings, URLs, internal links, structured data, reporting outputs, and customer-facing content.</li>
<li>Validate that location-specific information is accurate before publishing or distributing reports.</li>
<li>Identify and escalate risks related to incorrect store information, outdated content, inconsistent messaging, compliance concerns, broken customer journeys, or data discrepancies.</li>
<li>Maintain organized documentation for keyword strategies, reporting logic, content recommendations, change history, platform requirements, and performance findings.</li>
Ensure work is completed with a high level of precision, consistency, and accountability. 
<li>
</li></ul>We are looking for candidates who possess the following:
<ul>
<li>Bachelor's degree in Marketing, Business, or a related field.</li>
<li>1-2 years of experience in local SEO, analytics, or related roles.</li>
<li>Proficiency in local SEO tools and platforms, including Google Business Profile, Google Analytics, and SEO software (e.g., SEMrush).</li>
<li>Strong analytical skills and ability to interpret data to drive informed decisions.</li>
Excellent communication and collaboration skills. 
<li>
</li></ul>Physical Environment:
<ul><li>Limited travel may be required.</li>
<li>Work environment is currently in office 4 days a week, 1 day remote.</li>
<li>Incumbent may use keyboards, laptop, phone, and other office equipment during normal workday.</li>
Stooping, bending, twisting, and reaching may be required in completion of job duties. 
<li>
</li></ul>We also provide a variety of benefits including:
<ul>
<li>Competitive wages paid weekly</li>
<li>Access to up to 50% of your earned wages before payday, via our partnership with Stream</li>
<li>Associate discounts</li>
<li>Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)</li>
<li>Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits</li>
<li>Leaders invested in your training, career growth and development</li>
<li>An inclusive work environment with talented colleagues who reflect the communities we serve 
</li></ul>Our Values &ndash; Click below to view video: ACI Values

#LI-AG1

A copy of the full job description can be made available to you. 
<div>Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw&rsquo;s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson&rsquo;s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico&rsquo;s Community Markets, King&rsquo;s, Balducci&rsquo;s, and Albertson&rsquo;s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company&rsquo;s success.
Bring your flavor
<div>Building the future of food and well-being starts with you. Join our team and bring your best self to the table.</div> 
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).</div></div>

Digital Local SEO Manager

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