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information technology support technician

LTIMindtree

<div>
 IT Support Audio Technician Job Description ● Provide technical support for office staff, consultants, and guests regarding AV and IT systems. This includes, but is not limited to, managing issues and requests&mdash;logged as tickets&mdash;related to computer hardware and software, mobile devices, network connectivity, video conferencing, convening space systems, and teleconference systems, as well as any other related technical tasks.● Provide technical support and set-up assistance for audio/video (AV) equipment and connectivity to support client staff, consultants, and external groups utilizing office facilities for meetings, presentations, and other AV activities.● Provide support and assistance for system or application testing carried out by the client's AV and IT Department.● Assist in implementing ongoing preventive maintenance and updates as needed.● Ensure convening systems are updated and tested, and provide necessary support as required● Assist in resolving critical AV system issues and be available as needed● Assist the AV and IT department in ensuring the physical and network security of the office&rsquo;s systems.● Responds to end-user calls promptly, adhering to the Service Agreement Level (SAL). Escalates unresolved issues to the appropriate internal level, follows up on status, and provides timely updates. ● Provide essential remote support for technical issues encountered by staff working from home or in flexible arrangements.● Collaborate closely with the New York Information Technology department and the Global Service Desk to coordinate and escalate tickets that require further assistance or fall outside the core responsibilities or access rights.● Record and update all service issues, requests, and change requests in the client&rsquo;s ticketing system.● Assist the IT department in ensuring proper accounting of the client&rsquo;s AV/IT assets. Track all asset changes and update the client&rsquo;s asset tracking system as needed.● Provide periodic status reports covering all ongoing issues, requests, change requests, system status, inventory status, and completed activities. The operational support scope for these categories includes fulfilling the following functions:● Product updates and upgrades are subject to client policies and procedures● System proactive maintenance and monitoring of IT equipment.● Proactive tracking of video conferencing and convening equipment.● Root cause analysis that may interrupt AV system and office, convincing space● Problem Management of incidents occurring due to the monitoring agent identification● Telephonic call answering● Monthly activities report consolidation. Qualifications and skills requirements of the assigned resource● Proven experience in AV/IT service desk or other tech customer support role.● Tech-savvy with good working knowledge and understanding of AV systems, computer systems, mobile devices, and different tech products.● Technical ability to diagnose and resolve basic technical issues.● Excellent verbal and written communication skills in English● A technical, logical thought process and customer-oriented● An ability to prioritize and escalate. &lsquo;● Familiar with ITIL Foundation● CompTIA&rsquo;s A+ and Network+ certificates
 <br/>
 Education:Bachelor&rsquo;s degree or higher with a technology focus.Majors include Math, Engineering, Computer Science, Computer Information Systems, Information Technology, Cyber Security, and others.3.0 GPA or higher.
 <br/>
 LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
 <br/>
 Our client requires all the employees working on this engagement to be COVID-19 vaccinated.If you need a reasonable accommodation for a sincerely held religious belief or medical condition, please contact covid-19@ltimindtree.com
</div>


Information Technology Support Technician

ECLARO

<div>
 <strong>
  IT Support Technician
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number: 26-00511
  <br/>
  <br/>
 </strong>
 Use your skills where innovative technology solutions begin. ECLARO is looking for an
 <strong>
  IT Support Technician
 </strong>
 for our client in
 <strong>
  Astoria, NY.
  <br/>
  <br/>
 </strong>
 ECLARO&rsquo;s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you&rsquo;re up to the challenge, then take a chance at this rewarding opportunity!
 <br/>
 <br/>
 <strong>
  Position Overview:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Moderately experienced Level 1 IT Support Technician to provide hands-on help desk and technical support across multiple power plant locations in the New York City area.
  </li>
  <li>
   This role requires a self-sufficient technician who can independently troubleshoot and resolve day-to-day IT issues while traveling between sites.
  </li>
  <li>
   Prior field support experience and is comfortable working in industrial environments with minimal supervision.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide break/fix support for desktops, laptops, printers, and other hardware
  </li>
  <li>
   Perform printer troubleshooting and repair, including connectivity and hardware issues
  </li>
  <li>
   Support computer replacement, setup, and basic configuration
  </li>
  <li>
   Troubleshoot office applications, PDFs, and common end-user software issues
  </li>
  <li>
   Deliver basic network support, including:
  </li>
  <ul>
   <li>
    Connecting to switches
   </li>
   <li>
    Understanding patch panels
   </li>
   <li>
    Basic IP addressing and connectivity troubleshooting
   </li>
  </ul>
  <li>
   Assist end users with varying technical skill levels, including shared workstation environments
  </li>
  <li>
   Respond to and resolve daily help desk requests and on-site technical issues
  </li>
  <li>
   Travel between multiple sites across Queens, Staten Island, and Brooklyn on a rotating schedule
  </li>
  <li>
   Adhere to all safety protocols when working in power plant environments
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven experience as a Level 1 IT Support Technician (not entry-level or intern)
  </li>
  <li>
   Strong troubleshooting skills for:
  </li>
  <ul>
   <li>
    Desktop and laptop systems
   </li>
   <li>
    Printers and peripheral devices
   </li>
  </ul>
  <li>
   Working knowledge of basic networking concepts (switches, patch panels, IP addressing)
  </li>
  <li>
   Ability to work independently with minimal supervision
  </li>
  <li>
   Strong problem-solving and analytical skills
  </li>
  <li>
   Must be local to the NYC area and available for emergency support if needed
  </li>
  <li>
   Comfortable working in industrial/power plant environments with safety requirements
  </li>
  <li>
   Access &amp; Technical Environment
  </li>
  <ul>
   <li>
    Limited Active Directory access initially
   </li>
   <li>
    Access level similar to intern/junior support:
   </li>
   <ul>
    <li>
     Membership in local support group
    </li>
    <li>
     Local administrator rights on supported machines
    </li>
   </ul>
   <li>
    Responsibilities focused on endpoint and on-site infrastructure support
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Pay Rate:
 </strong>
 $22.00-$23.00/Hour.
 <br/>
 <br/>
 <strong>
  If hired, you will enjoy the following ECLARO Benefits:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   401k Retirement Savings Plan administered by Merrill Lynch
  </li>
  <li>
   Commuter Check Pretax Commuter Benefits
  </li>
  <li>
   Eligibility to purchase Medical, Dental &amp; Vision Insurance through ECLARO
   <br/>
   <br/>
  </li>
 </ul>
 If interested, you may contact:
 <br/>
 <br/>
 <strong>
  Marjorie Palmario
  <br/>
  <br/>
 </strong>
 <strong>
  marjorie.palmario@eclaro.com
  <br/>
  <br/>
 </strong>
 <strong>
  551-325-0533
  <br/>
  <br/>
 </strong>
 <strong>
  Marjorie Palmario | LinkedIn
  <br/>
  <br/>
 </strong>
 <strong>
  Equal Opportunity Employer:
 </strong>
 ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.
</div>


IT Support Technician (Level 1)

Solvere One

<div>
 <p>
  About the Company&nbsp;
 </p>
 <p>
  Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Solvere One focuses on corporate partnerships, proactively managing technology that proves vital for business security, productivity, and growth while reducing the cost of IT ownership. We provide executive-level, white-glove support.&nbsp;
 </p>
 <p>
  Opening&nbsp;
 </p>
 <p>
  Solvere One has an open position for an Onsite Help Desk Technician to provide support to one of our clients located in New York, New York. The duties of the position include fielding incidents via phone and email from client users. The Onsite Help Desk Technician is responsible for resolving all Tier 1&nbsp; and passing all other requests on to tier 2 and Tier 3 technicians.&nbsp; The technician will also work on projects assigned by internal client IT staff.&nbsp;
 </p>
 <p>
  Employee will be expected to interact with users onsite daily in various capacities. Professionalism and courteousness are required. Excellent verbal and written communication skills are also required.&nbsp;
 </p>
 <p>
  Highly qualified candidates will be self-starters, highly motivated, and eager to contribute to the organization's well-being while operating in a fast-paced environment.&nbsp;&nbsp;&nbsp;
 </p>
 <p>
  This role reports to the Service Delivery Manager.&nbsp;
 </p>
 <p>
  Position Requirements:&nbsp;
 </p>
 <p>
  Examples of essential duties are interpreted as being descriptive and not restrictive.&nbsp;
 </p>
 <ul>
  <li>
   <p>
    Identifies, diagnoses, and resolves Tier 1 &nbsp;incidents for users of personal computer software and hardware, local network, the Internet, and new computer technology in a call center environment; communicates solutions to end-users.&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Provides one-on-one end-user problem resolution for company-approved Personal Computer (PC) software.&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Delivers, tags, set up, and assists in configuring end-user PC desktop hardware, software, and peripherals.&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Diagnoses and resolves end-user network or local printer problems, PC hardware problems, e-mail, Internet, and third-party application problems.&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Coordinates timely repair of PC equipment covered by third-party vendor maintenance agreements.&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Performs minor desktop hardware repair for PC equipment and peripherals not covered by third-party vendor maintenance agreements.&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Create detailed technical documentation for resolutions of issues.&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Enters and tracks all time and keeps all documentation up to date in PSA Platform in real time.&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Identifies, documents and escalates all Tier 2 and Tier 3 incidents in a timely manner.&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Update and maintain hardware inventory&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Audio/visual support for conference and training room equipment&nbsp;
   </p>
  </li>
 </ul>
 <p>
  Required Technical Experience:&nbsp;
 </p>
 <ul>
  <li>
   <p>
    Microsoft Windows Desktop OS installation and support&nbsp;
   </p>
  </li>
  <li>
   Apple / Mac Desktop OS installation and support
  </li>
  <li>
   Google Admin support
  </li>
  <li>
   Microsoft Office 365 administration and support&nbsp;
  </li>
  <li>
   <p>
    iPhone / Android troubleshooting&nbsp;
   </p>
  </li>
  <li>
   <p>
    Multi-factor Authentication configuration and support&nbsp;
   </p>
  </li>
 </ul>
 <p>
  Preferred Technical Experience:&nbsp;
 </p>
 <ul>
  <li>
   <p>
    ConnectWise Manage&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    ConnectWise Automate&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    IT Glue&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Sophos suite of solutions&nbsp;
   </p>
  </li>
 </ul>
 <p>
  This is a full-time, salaried position. Salary commensurate with experience.&nbsp;
 </p>
 <p>
  Benefits include: 401K, PPO healthcare, dental, vision, paid vacation, etc.&nbsp;
 </p>
</div>


Desktop Support Technician - Tier I/II

Personified Tech

<div><p><b>Who We Are</b></p>
<p>We're Personified: a managed IT + cybersecurity services provider for campaigns, non-profits, and mission-aligned organizations. Our mission is to lead technology and security programs for our clients, enabling them to focus on their mission-critical work.</p>
<p>We act as an extension of our client teams &mdash; we handle all the responsibilities a traditional internal IT team would. We're in our clients' Slacks, we're on a first-name basis with them (and their pets), we're new hires' first point of contact, and we're the first stop for tech and cybersecurity issues. We aim to build trust, and we leverage this to keep the bad actors out.</p>
<p>We are looking for top talent as we continue to scale our team.</p>
<p><b>About the Role</b></p>
<p>The Client Support Technician role is a part-time position that provides supplemental, as-needed support to assist in running day-to-day technology operations for our clients, with a focus on helpdesk ticket response via email and Slack. This role is intended to extend team capacity during periods of increased client demand, coverage needs, or special projects and does not represent a full-time position. We expect this role to be up to 20 hours per week, during business hours, 9-6pm ET. <b>This role is onsite with the possibility of some remote work.</b></p>
<p>The Client Support Technician is responsible for maintenance of various technologies managed by Personified on behalf of our clients. This role focuses on the administration and support of: client SaaS platforms such as Google Workspace, Microsoft 365, Slack, Zoom, Dropbox, Adobe Creative Cloud, 1Password, LastPass, etc.; macOS, Windows, ChromeOS, iOS, and Android operating systems and associated hardware; and a variety of endpoint detection and response (EDR) and universal endpoint management (UEM) platforms.</p>
<p>The ideal candidate is technically fluent in the modern IT stack, has strong customer service skills, can break down complex technical concepts into understandable language, is highly responsive, and is able to maintain a calm demeanor in stressful situations.</p>
<p>This position reports to the Director of Client Support for day-to-day coordination and escalation. Our team works across various communication platforms, including Slack, a ticketing system, and video calls, to coordinate and stay in touch throughout the day.</p>
<p><b>Client Support Technician Responsibilities</b></p>
<ul><li>Solving end user issues quickly and efficiently, with a strong emphasis on providing a great service experience throughout the issue resolution process, leaving detailed notes for other staff to reference.</li><li>
Communicating with users directly via Google Meet, Zoom, or Phone Call</li><li>
Installing, configuring, and mentoring end users on client-approved software</li><li>
Maintaining and coordinating IT training support for new client staff, as requested or scheduled</li><li>
Assisting in improving existing IT automation tools and workflows</li><li>
Removing adware, spyware, and viruses as detected on client hardware</li><li>
Coordinating with client HR / Ops staff to set up accounts and workstations for new personnel</li><li>
Responding to tickets and maintaining ticket system notes to identify chronic problem areas and measure program effectiveness</li><li>
Providing coverage during peak support times, team PTO, or increased client demand</li><li>
Willingness to work outside of normal business hours on an as-needed basis</li><li>
Assist with inventory management of client-owned technology, including organizing equipment, tracking inventory levels, and supporting related tasks as needed</li><li>
Troubleshoot on-site video conferencing and network equipment (e.g., Zoom Rooms, conference cameras, microphones, switches, and wireless connectivity)</li><li>
Other duties as needed</li></ul>
<p></p><p><b>Qualifications</b></p>
<p>Experience/Traits <i>necessary</i> to succeed in this role at Personified:</p>
<ul><li>At least 2 years of Mac &amp; Windows help desk experience, or 3+ years of experience in customer facing, sys-admin, or similar roles</li><li>
We are seeking an individual with IT knowledge who is trustworthy, responsive, and eager to learn.</li><li>
The candidate must be comfortable interacting with end users as their primary responsibility and have a track record of proven customer service success.</li><li>
Experience in a customer-facing role, and a track record of providing great customer/client experiences.</li><li>
Previous experience supporting Google Workspace and macOS in a fast-paced environment, Microsoft 365 and PC support, and experience at an organization that used Slack as its primary communication tool are a plus.
</li><li>It's important that the individual who fills this role is a self-starter, knows how to do the research, and can pick up new systems and technical concepts quickly.</li><li>
Ability to establish and maintain key relationships with the internal team, and diverse stakeholders and partners.</li><li>
Willingness to work outside of normal business hours as required.</li><li><b>
Ability to work flexibly with hours varying based on business needs</b></li></ul>
<p></p><p><b>Commitment to DEI</b></p>
<p>Personified's mission is to help advance the progressive movement. Diversity, equity, and inclusion are at the core of that mission. We value varied perspectives in working to build a more inclusive world and workplace. We believe in the power of diversity, and as we grow as a company, we are committed to creating an environment that promotes an inclusive culture and invites people of all backgrounds to join us.</p>
<p>Our commitment to these values is unwavering, and we strive to create and maintain a working environment that is inclusive, equitable, and welcoming.</p></div><p></p>

Client Support Technician - Part Time NY

Hachette Book Group

<div>
 Hachette Book Group seeks a Help Desk Technician who delivers strong customer service, clear communication, and consistent execution. This role provides front line and deskside technical support across end user devices, software, mobile technology, and conference room systems. The technician works closely with the broader IT team to keep employees productive, manage tickets with discipline, and maintain a high support standard across the business.
 <br/>
 <br/>
 <strong>
  Core Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide first and second level support for incidents and service requests involving Windows and Mac computers, laptops, mobile devices, printers, docks, peripherals, operating systems, and standard business applications.
  </li>
  <li>
   Diagnose and resolve technical issues related to hardware, software, user accounts, file access, connectivity, printing, conference room technology, and collaboration platforms.
  </li>
  <li>
   Support users in person, remotely, and through the ticketing system, translating technical issues into clear, understandable guidance for users with different levels of technical experience.
  </li>
  <li>
   Install, configure, image, deploy, and support new hardware and software, including laptops, desktops, mobile devices, monitors, docks, and other end user equipment.
  </li>
  <li>
   Assist with onboarding, offboarding, laptop refreshes, office moves, and day to day provisioning tasks in partnership with the broader IT organization.
  </li>
  <li>
   Support audio visual and meeting room technology, including NEAT, Cisco, Yealink, Crestron, displays, microphones, and conferencing platforms in small and large conference rooms.
  </li>
  <li>
   Escalate complex issues to the appropriate support team with complete troubleshooting notes, business impact, and clear next steps.
  </li>
  <li>
   Create and maintain documentation, standard operating procedures, knowledge articles, and accurate records of user interactions, resolutions, and recurring issues.
  </li>
  <li>
   Provide user training and practical guidance on supported technologies and standard ways of working.
  </li>
  <li>
   Contribute to team assignments, projects, and continuous improvement efforts as needed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Day in the Life
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Monitor the support queue throughout the day and acknowledge new tickets within 30 minutes during business hours, or sooner for high priority issues.
  </li>
  <li>
   Review assigned tickets daily, prioritize work by business impact and urgency, and keep users informed with same business day updates on open work.
  </li>
  <li>
   Provide immediate escalation for outages, security concerns, executive support issues, and business critical incidents that cannot wait for normal queue handling.
  </li>
  <li>
   Perform deskside support, remote troubleshooting sessions, walk up assistance, and hands on device swaps to restore service quickly.
  </li>
  <li>
   Stage and deploy new user equipment, replace aging devices, verify standard builds, and confirm equipment is ready for business use before handoff.
  </li>
  <li>
   Check conference rooms and shared technology spaces, prepare for important meetings or events, and respond quickly to audio visual issues.
  </li>
  <li>
   Follow through on onboarding and offboarding tasks, including device preparation, account readiness, equipment recovery, and access changes based on approved process.
  </li>
  <li>
   Document all meaningful troubleshooting steps, resolutions, and handoffs so tickets can be understood, audited, and supported by the team.
  </li>
  <li>
   Review aging tickets and vendor dependencies, follow up proactively, and escalate risks early so service levels remain on track.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Service Expectations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own tickets from intake through resolution or formal escalation. Tickets should not sit without action, communication, or clear next steps.
  </li>
  <li>
   Meet help desk service level expectations for acknowledgement, triage, user communication, escalation, and closure quality.
  </li>
  <li>
   Acknowledge new tickets promptly, update active tickets the same business day, and provide daily progress notes for high priority issues until resolved or transferred.
  </li>
  <li>
   Close tickets with clear, professional resolution notes that explain what was done, what the user should expect next, and any follow-up required.
  </li>
  <li>
   Maintain strong attendance, reliability, and on-site support coverage. This role is expected to be on site at the assigned office location five days a week, with limited flexibility based on business needs.
  </li>
  <li>
   Work collaboratively with End User Computing, Infrastructure, Security, and Operations teams to resolve issues efficiently and consistently.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications And Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong working knowledge of Windows and Mac operating systems, common end user hardware, standard peripherals, and core troubleshooting methods.
  </li>
  <li>
   Working knowledge of networking fundamentals such as Ethernet, Wi Fi, DHCP, VPN, and basic connectivity troubleshooting.
  </li>
  <li>
   Understanding of web based, cloud based, and Microsoft 365 style business applications.
  </li>
  <li>
   Experience supporting mobile devices and operating systems, including iOS and Android.
  </li>
  <li>
   Experience using and supporting audio visual equipment in conference rooms and event spaces.
  </li>
  <li>
   Strong verbal and written communication skills, with the ability to explain technical issues clearly and professionally.
  </li>
  <li>
   Customer focused approach with patience, follow through, and good judgment under pressure.
  </li>
  <li>
   Strong organizational skills, attention to detail, and ability to manage multiple priorities while maintaining ticket discipline.
  </li>
  <li>
   Interest in technology, business operations, and practical support needs within a publishing environment.
  </li>
  <li>
   Ability to work independently on assigned tasks and effectively as part of a larger team.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education, Experience, And Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science, Information Systems, or related field, or equivalent combination of education and relevant work experience.
  </li>
  <li>
   2 or more years of help desk, desktop support, or technical support experience in a professional environment.
  </li>
  <li>
   Experience using a ticketing system and working within documented support processes and service levels.
  </li>
  <li>
   Experience installing software, configuring hardware, and supporting standard end user devices in an enterprise setting.
  </li>
  <li>
   5 days in office
  </li>
  <li>
   Technical certifications such as A+, Microsoft, Apple, or similar are a plus.
  </li>
  <li>
   Experience in a publishing, media, creative, or similarly fast paced office environment is a plus.
   <br/>
   <br/>
  </li>
 </ul>
 As a leading book publisher, we believe that including and representing diverse voices in all aspects of our business is fundamental to what we do. Our publishing programs must reflect the broad range of backgrounds, experiences, political views and ideas that shape our society and publish books for all readers.
 <br/>
 <br/>
 Hachette Book Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 <br/>
 <br/>
 The compensation range for this position is $55,000 - $70,000. Salary can vary based on a number of factors including skills, experience, and location &mdash; talk with your recruiter to learn more. There may be times that you will be required (or requested) to work overtime due to the nature of your role or exceptional workload issues or special projects.
 <br/>
 <br/>
 The following benefits are offered by the company: medical, dental, vision, basic and supplemental life, short-term and long-term disability, accidental death and dismemberment, critical illness, hospital indemnity, long-term care, health and dependent care FSA, commuter benefit plan, employee assistance program, tuition reimbursement, travel assistance, 401(k), discretionary bonus program, PTO (15 vacation days, 2 personal days, 10 holidays and generous sick leave) and group discounts on auto and home insurance and legal services. Eligibility requirements apply to some benefits and may depend on your job classification, hours worked and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
</div>


Help Desk Technician

Bond Vet

<div><div><p>Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we're there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.</p></div><p></p><p><b><br>
Credentialed Veterinary Technician (LVT/CVT/RVT)</b></p>
<p><b>
$27 - $40 per hour | Up to $5,000 Sign-On Bonus </b><b>| Flexible Schedules</b></p>
<p><b>
Why Join Bond Vet?</b></p>
<p>
At Bond Vet, we believe veterinary technicians are the backbone of great medicine. Our clinics are designed so you can <b>practice at the top of your license</b>, focus on patient care, and work alongside a supportive team.</p>
<p>
You won't be doing it alone. Our technicians are supported by veterinary assistants, a remote nurse team, and strong medical leadership &mdash; so you can spend your time where it matters most: <b>with patients and pet parents.</b></p>
<p><b>
What You'll Get</b></p>
<ul>
<li><b>Competitive Pay</b>: $27 - $40 per hour (based on experience)</li>
<li><b>Additional Compensation:
</b><ul><li>Up to <b>$8/hour Shift Differential!</b></li>
<li>Team-Based Profit Sharing Bonus
<ul><li>When your clinic exceeds its daily revenue goal, the extra earnings go into a shared bonus pool that is distributed among the team. Team members have earned up to an additional $250/month or more!</li>
</ul></li><li><b>Sign-On Bonus</b>: Up to <b>$5,000</b> for licensed technicians</li>
</ul>
</li></ul><p><b>Comprehensive Benefits</b></p>
<ul>
<li>Medical, Dental &amp; Vision Plans</li>
<li><b>$0 healthcare for qualified individuals</b><b>Mental health support programs</b></li>
<li>401(k) with partial employer match</li>
<li>Paid Parental Leave</li>
<li>Commuter Benefits</li>
<li>Pet Bereavement Leave</li>
</ul>
<p><b>Professional Growth</b></p>
<ul>
<li><b>Up to 100% </b>Tuition Reimbursement for team members pursuing LVT/CVT</li>
<li>Up to <b>$1,000 CE Stipend</b> + Additional CE Time Off</li>
</ul>
<p><b>Work-Life Balance</b></p>
<ul>
<li>Schedules released at least one month in advance</li>
<li>Flexible Scheduling Options</li>
<li>In-Clinic Pet Care Discount</li>
<li>Generous Employee Referral Bonus (up to $8,000)</li>
</ul>
<p><b>Other Perks</b><br>
At Bond Vet, we believe the little things matter. We've designed our clinics and team experience to make everyday work life more comfortable, supportive, and fun.</p>
<ul>
<li><b>A Fur-ever Home Feeling:</b> A welcoming, supportive culture where people&mdash;and their pets&mdash;truly belong.</li>
<li><b>FIGS Scrubs Provided:</b> Premium FIGS scrubs supplied by us and laundered in-clinic so you can focus on patients, not laundry.</li>
<li><b>Stocked Pantries:</b> Snacks, drinks, and essentials always available to keep you fueled during shifts.</li>
<li><b>Weekend Team Lunch:</b> Free lunch provided for clinic teams on weekends.</li>
<li><b>Stocked Bathrooms:</b> Thoughtful essentials like pads, tampons, deodorant, hair ties, and other toiletries available when you need them.</li>
<li><b>Bond Swag Credit:</b> Credit to the Bond swag shop so you can rep the brand you're proud to be part of.</li>
<li><b>Pet &amp; Chosen Family Bereavement Leave:</b> Time to grieve and care for what matters most.</li>
<li><b>Leadership That Sets Us Apart: </b>Our leaders are hands-on, supportive, and invested in your growth.</li>
</ul>
<p><b>What You'll Do</b></p>
<ul>
<li>Patient handling and husbandry</li>
<li>Client education and partnership</li>
<li>Surgical and dental nursing, including anesthesia management</li>
<li>Diagnostic management and medication administration</li>
<li>Emergency triage and response</li>
<li>Detailed medical record keeping</li>
<li>Run appointments alongside assistants</li>
</ul>
<p>You'll collaborate with veterinarians and nurses across the region, participate in monthly educational events, and use innovative technology &mdash; including AI-assisted tools and the Apple Vision Pro &mdash; that reduce administrative burden and enhance patient care.</p>
<p><b>
What We're Looking For</b></p>
<ul>
<li>1+ year experience as a veterinary technician</li>
<li>Newly licensed technicians encouraged to apply</li>
<li>CVT, RVT, LVT, or LVMT preferred</li>
</ul>
<p><i>Bond Vet is only considering applicants who have independent unrestricted valid authorization to work in the U.S. for any employer and accept new employment for this position. Bond Vet does not sponsor employment-based visas for this position and cannot facilitate F-1 visa STEM OPT for this role.</i></p>
<p><i>
#LI-OJ1</i></p><div><div>
At Bond Vet, we're proud to be vet founded and vet led. We are on a mission to enhance the human-animal bond through innovative urgent and primary care combined with seasoned expertise, friendliness, and compassion. Our clinics combine modern design, seamless technology, and a collaborative culture. We believe veterinary professionals deserve a career they love, not just a job. Our unique offerings include work-life flexibility, competitive pay and the chance to shape your own path. With industry-leading NPS scores, our approach resonates. Join us for a rewarding career where <b>we work happy</b>, <b>feel empowered</b> and are <b>obsessed with pets</b>. bondvet.com</div>
<div></div>
<div><div><i>By submitting an application, you agree to receive SMS messages from Bond Vet regarding your application and interview process, including, but not limited to, your interviews, scheduling, offers, reference checks, background checks, and general communication throughout the process. Opt out anytime by messaging STOP. Text HELP for help. Message frequency varies and message and data rates may apply. Find more information in our </i><i>privacy policy</i><i>.</i></div>
<div></div>
<div><i>Employment with Bond Vet is contingent upon the Company's completion of a satisfactory investigation of your background.</i></div></div></div></div><div></div>

Credentialed Veterinary Technician - Upper Manhattan - E86th

NYC Health + Hospitals

<div><div><div><h2 class="jobSectionHeader"><b>About NYC Health + Hospitals</b></h2><div><br>
<div><div>
</div><p>Kings County Hospital Center has a rich legacy for its pioneering role in medicine. Today, with over 625 beds, our hospital remains on the cutting edge of technology and provides the most modern procedures with state-of-the-art equipment. Built in 1831 as a one room infirmary for publicly supported care of the sick, Kings County Hospital Center continues to be a leading healthcare facility whose mission is to provide care to everyone regardless of their ability to pay. The hospital provides a wide range of health services, and specialties are offered in all fields of modern medicine. More than 200 clinics provide a wide array of ambulatory care services.</p><p>
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Shifts</b></h2><div><br>
<div><div>
</div><p><b>12:00 A.M &ndash; 8:00 A.M</b></p><br>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Duties &amp; Responsibilities</b></h2><div><br>
<div><div>
</div><p><b>Purpose of Position</b>:</p><p>
Under direct supervision of a licensed Nurse or other professional medical staff in a health care setting, performs a variety of clerical and health-related essential duties and responsibilities associated with patient care; performs related work.</p><p><b>
Examples of Typical Tasks</b>:</p><p>
1. Checks vital signs, weighs, and measures patients, obtains specimens and records findings on patient&rsquo;s chart.</p><p>
2. Instructs patients on how to obtain specimens for laboratory testing and performs basic specimen screening<br>
testing through dipstick and hemoccult.</p><p>
3. Prepares collected specimens for pick-up by labeling and preparing required form(s).</p><p>
4. Performs vision and hearing testing and simple urinalysis.</p><p>
5. Administers emergency first aid, including basic life support procedures.</p><p>
6. Performs simple first aid such as dressing changes, bandaging and cleansing of wounds, irrigation and cleansing of ears.</p><p>
7. Prepares patient for examination and assists medical provider during examination by providing necessary<br>
supplies/equipment.</p><p>
8. Prepares examination room including cleaning and disinfecting of instruments and equipment.</p><p>
9. Informs patients on proper preparation for various medical testing.</p><p>
10. Interviews patient to obtain routine personal and medical information and appropriate health history.</p><p>
11. Maintains, completes, processes and files patients&rsquo; charts, appropriate forms and documents.</p><p>
12. Reports observations of patient to clinical staff caring for patient to ensure professional assessment.</p><p>
13. Answers routine inquiries of patients in person or via telephone and makes appropriate referrals.</p><p>
14. Provides information to patients and their families regarding health care services and the achievement of<br>
healthy, safe living.</p><p>
15. Maintains inventory of the unit&rsquo;s equipment stock and supplies.</p><p>
16. Works effectively as a team member in the delivery of care and assists in the orientation of new employees.</p><p>
17. Directs and escorts patients to other departments and/or health care settings, as needed.</p><p>
18. Coordinates efforts of various clinic and health care setting departments in scheduling and re-booking appointments through manual and/or automated systems and enters pertinent patient information into the Electronic Medical Record systems.</p><p>
19. Obtains blood specimens for laboratory testing by performing venipuncture and/or fingerstick testing.</p><p>
20. Operates electrocardiograph equipment to record electrical wave tracing of the electrical currents of the heart muscle.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><div><br>
<div><div>
</div><p>Qualification Requirements:<br>
1. High school diploma or its educational equivalent, approved by a State&rsquo;s Department of Education or a recognized accrediting organization; and<br>
2. Successful completion of training courses including the performance of phlebotomy and<br>
electrocardiography (EKG), or completion of a training program or programs that include the performance of phlebotomy and EKG, such as Phlebotomy Technician and EKG Technician training programs, a Patient Care training program, or a Medical Assistant training program; and<br>
3. Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA).<br>
Special Note:<br>
In addition to meeting the qualifications above, assignment to a long-term care facility requires New York State Nurse&rsquo;s Aide certification.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Benefits</b></h2><div><br>
<div><div>
</div><p>NYC Health and Hospitals offers a competitive benefits package that includes:</p><ul><li>
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week</li><li>
Retirement Savings and Pension Plans</li><li>
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts</li><li>
Loan Forgiveness Programs for eligible employees</li><li>
College tuition discounts and professional development opportunities</li><li>
College Savings Program</li><li>
Union Benefits for eligible titles</li><li>
Multiple employee discounts programs</li><li>
Commuter Benefits Programs</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>How To Apply</b></h2><div><br>
<div><div>
</div><p>If you wish to apply for this position, please apply online by clicking the &quot;Apply for Job&quot; button.</p></div></div></div></div></div>

Patient Care Associate-Emergency Services

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