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IT Support Specialist

Veeam Software

<div><div><div>Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world's biggest brands. The future of data resilience is here - go fearlessly forward with us.
</div></div><h4 class="jobSectionHeader">
About the role</h4>

The IT Support Specialist will supervise (investigate, prioritize, escalate) incoming Service Desk tickets, provide technical support, and resolve issues as they arise. This is an on-site role; the primary workload is handling incoming tickets from remote employees. The ideal candidate will be reliable, able to analyze and address non-standard situations, and able to take ownership of the technical problems they encounter.

This will be an onsite role, based in Riyadh, Saudi Arabia.
<h4 class="jobSectionHeader">
What You'll Do</h4>
<ul><li>Investigate, prioritize, resolve, and escalate incoming Service Desk tickets</li>
<li>Monitor Service Level Agreement (SLA) compliance within the team</li>
<li>Ensure timely resolution or escalation of technical issue</li>
<li>Provide IT support for hardware and software</li>
<li>Perform user account administration across multiple systems</li>
<li>Collaborate as a member of an international team</li>
<li>Review and update the Service Desk knowledge base with accurate processes and procedures</li>
<li>Additionally: support light hardware operations in the office (equipment handout/returns, simple inventory updates, basic checks to decide on repair and coordinate service)</li>
</ul><h4 class="jobSectionHeader">What You'll Bring</h4>
<ul><li>At least 2 years of experience in an IT Service Desk role, ideally in an enterprise environment</li>
<li>Proficiency in English and Arabic, both written and spoken</li>
<li>Strong multitasking skills with the ability to handle real-time support issues</li>
<li>A proactive approach to delivering high-quality customer service, with the ability to work under pressure and independently</li>
<li>Experience with Active Directory, including creating/managing user accounts and distribution lists, and performing password resets and account unlocks</li>
<li>Familiarity with using a ticketing system (e.g., ServiceNow or similar) to manage and track workload</li>
<li>In-depth knowledge of Microsoft desktop operating systems (especially Windows 10) and macOS</li>
<li>Strong expertise in MS Office products</li>
<li>Be able to learn a new product or technology via lab time, self-training, and technical support resources</li>
</ul><h4 class="jobSectionHeader">Bonus Skills</h4>
<ul><li>Ability to work with users of any level of technical knowledge</li>
<li>Knowledge of networking technologies (TCP/IP, DNS, DHCP)</li>
<li>ITIL certifications, CompTIA A+, Microsoft Certified Professional (MCP), or similar certifications</li>
<li>Experience with incident monitoring and management systems</li>
<li>Scripting and automation skills using tools like PowerShell</li>
</ul><h4 class="jobSectionHeader">What you'll get</h4>
<ul><li>24 paid volunteer hours annually through Veeam Cares, plus 4 extra global VeeaMe Days for self-care</li>
<li>Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O'Reilly), mentoring, workshops and learning events like our annual Global Day of Learning</li>
</ul>
Please note: If an applicant is permanently located outside of Saudi Arabia, Veeam reserves the right to decline the application for this position.

#LI-SK1

#LI-Onsite<div>
<div>
Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.</div>
<div>
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice. 
 
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.</div></div></div>

MEMF Electrical Industries Co

<div>
 
 
 About MEMF Electrical Industries Co.
 
 
 
 
 
 
 MEMF Electrical Industries Co. is the industrial arm of KFB Holding Group, supporting Saudi Arabia&rsquo;s power infrastructure with locally engineered and high-quality electrical products.
 
 
 
 
 
 We operate advanced manufacturing facilities in Riyadh, producing a wide range of solutions for utility and industrial customers, including:
 
 
 
 
 <ul>
 <li>
 Smart energy meters
 </li>
 <li>
 Circuit breakers (MCB / MCCB / ACB)
 </li>
 <li>
 LV &amp; MV instrument transformers
 </li>
 <li>
 LV &amp; MV switchgear solutions (up to 36 kV)
 </li>
 <li>
 Distribution &amp; power transformers (up to 10 MVA)
 </li>
 <li>
 FRP meter boxes &amp; feeder pillars
 </li>
 </ul>
 
 
 
 
 Our products are internationally type-tested and backed by strong engineering expertise and certified quality systems (ISO 9001 &amp; ISO 45001).
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Support domain and workgroup users, including DNS/DHCP configuration, TCP/IP networking, and file/network sharing.
 </li>
 <li>
 Install and configure Windows 10 systems, drivers, printers, and basic applications.
 </li>
 <li>
 Provide software support and perform routine maintenance.
 </li>
 <li>
 Administer Microsoft Outlook, including troubleshooting, support, and email archiving.
 </li>
 <li>
 Support CCTV/NVR systems at a basic operational level.
 </li>
 <li>
 Assist in basic access door configuration and management.
 </li>
 <li>
 Assist IT management in maintaining up-to-date records of devices and network resources.
 </li>
 <li>
 Communicate technical information effectively in English with team members and stakeholders.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Diploma in Technical Support.
 </li>
 <li>
 1 to 3 years of hands-on experience in IT Support.
 </li>
 <li>
 Basic knowledge of domain/workgroup administration, TCP/IP networking, and DNS/DHCP.
 </li>
 <li>
 Familiarity with Windows 10 installation, drivers, and application support.
 </li>
 <li>
 Foundational experience with CCTV/NVR systems and access control configuration.
 </li>
 <li>
 Basic Microsoft Outlook administration and support.
 </li>
 </ul>
</div>

لدله الصحية

<div><div><div><div><h4 class="jobSectionHeader">IT Application Support Senior Specialist</h4></div><div>
Posted On: Sunday, January 18th, 2026</div></div></div><div><div>
Description</div><div>
Job Purpose: 
 
Responsible for providing day-to-day support for hospital applications, ensuring proper functionality, resolving user incidents, and supporting system upgrades. The role ensures operational continuity of clinical and administrative applications, contributing to efficient hospital workflows and compliance with Saudi healthcare regulations and accreditation standards. 
 
Organizational Accountabilities: 
<ul><li>
Ensure work is performed based on approved policies, processes, procedures, and instructions</li><li>
Identify opportunities for continuous improvement of systems, processes and practices taking into account leading practices, cost reduction and productivity improvement</li><li>
Ensure day-to-day activities are properly performed in line with policies and procedures</li></ul><ul><li>
Follow-up on escalated cases/issues of subordinates to ensure they are closed efficiently and in a timely manner.</li></ul> 
Functional Accountabilities:<ul><li>
Align IT DevOps strategies with MOH eHealth initiatives, Vision 2030 digital healthcare goals, and CBAHI/JCI accreditation requirements.</li><li>
Ensure operational excellence in IT systems to enhance hospital performance, patient safety, and service availability.</li><li>
Implement IT quality assurance frameworks, policies, and procedures across all IT services.</li><li>
Provide first- and second-line support for hospital applications such as EMR, HIS, LIS, RIS, ERP, and patient portals.</li><li>
Troubleshoot and resolve routine application incidents in coordination with IT support teams.</li><li>
Log, monitor, and update service requests and incidents using an ITSM (IT Service Management) tool.</li><li>
Assist hospital staff (clinical and administrative) in system usage and application-related queries.</li><li>
Participate in user training sessions and provide hands-on support during go-live periods and new releases.</li><li>
Create and maintain basic user guides and support documentation.</li><li>
Monitor system status and escalate unresolved complex issues to senior specialists or external vendors.</li><li>
Conduct initial diagnostics and document detailed issue descriptions for escalation purposes.</li></ul></div></div><div><div> 
Requirements</div><div>
Knowledge and Experience: 
 
2&ndash;4 years of experience in IT applications support, preferably within a hospital or healthcare setting.
Basic understanding of hospital operations, clinical workflows, and healthcare information systems (HIS, EMR, ERP).
Familiarity with MOH, CBAHI, and JCI standards applicable to IT services.
Exposure to IT Service Management systems is preferred.
Education and Certifications: 
Bachelor&rsquo;s degree in Computer Science, Information Technology. 
 
Skills: 
 
Strong technical troubleshooting and problem-solving skills
Proficient in supporting healthcare IT systems (EMR, HIS, ERP)
Good understanding of healthcare workflows and clinical applications
Effective communication skills in Arabic and English (written and verbal)
Ability to manage multiple issues simultaneously and prioritize based on impact
Strong documentation and reporting abilities
Team collaboration with the ability to mentor junior staff.
Attitude: 
Strong Work Ethic
Dependability and Responsibility
Possessing a Positive Attitude
Adaptability</div></div><div> 
Languages</div></div>

IT Application Support Senior Specialist

Safwat Al-Khaleej

IT Helpdesk SpecialistCompany: Safwat Al-Khaleej Location: Dammam, KSA Total Salary: 2000-3000 SAR(Inclusive of Accommodation and Transport)Role Overview: We are looking for an IT support professional to maintain our office systems, network, and provide technical assistance to our recruitment and construction teams.Key Responsibilities:<ul><li>Install, configure, and maintain computer hardware, software, and printers.</li><li>Provide first-level support to employees for network and system issues.</li><li>Troubleshoot email, internet connectivity, and recruitment software issues.</li><li>Manage user accounts and data backups.</li></ul>Requirements:<ul><li>Diploma or Bachelor&rsquo;s degree in IT or Computer Science.</li><li>1&ndash;3 years of experience in technical support.</li><li>Familiarity with Windows OS, MS Office, and basic networking.</li><li>Good command of English (technical).</li><li>Based in Dammam.</li></ul>Job Type: Full-timePay: ﷼2,000.00 - ﷼3,000.00 per monthApplication Question(s):<ul><li>Nationality?</li></ul>Experience:<ul><li>IT Helpdesk: 2 years (Required)</li></ul>Location:<ul><li>Dammam (Required)</li></ul>

IT Helpdesk

ركن المجرة للتجارة

فني الشبكات:<ul><li>مراقبة وصيانة البنية التحتية للشبكة، بما في ذلك أجهزة التوجيه والمحولات وجدران الحماية ونقاط الوصول اللاسلكية.</li></ul><ul><li>تكوين وحل مشكلات اتصال الشبكة المحلية/الواسعة.</li></ul><ul><li>إدارة بروتوكولات أمان الشبكة وتطبيق أفضل ممارسات الأمان.</li></ul><ul><li>إجراء مراقبة دورية لأداء الشبكة وتحسينها.</li></ul><ul><li>المساعدة في إجراءات النسخ الاحتياطي للشبكة واستعادة البيانات في حالات الكوارث.</li></ul><ul><li>دعم إعداد VPN والوصول عن بُعد للمستخدمين. صيانة وثائق الشبكة، بما في ذلك مخططات عناوين IP ومخططات الشبكة وملفات التكوين.</li></ul>عام عمليات تقنية المعلومات:<ul><li>إجراء تحديثات وتصحيحات وصيانة دورية للأنظمة.</li></ul><ul><li>إدارة مخزون تقنية المعلومات وتتبع الأصول.</li></ul><ul><li>التنسيق مع الموردين لشراء الأجهزة وخدمات الدعم.</li></ul><ul><li>المشاركة في مشاريع تقنية المعلومات وترقيات الأنظمة.</li></ul><ul><li>ضمان الامتثال لسياسات تقنية المعلومات ومعايير الأمان.</li></ul><ul><li>تقديم الدعم خارج ساعات العمل عند الحاجة.</li></ul>المؤهلات المطلوبةالتعليم والخبرة:<ul><li>درجة الدبلوم او البكالوريوس في علوم الحاسوب، أو تقنية المعلومات، أو مجال ذي صلة (أو خبرة معادلة).</li></ul><ul><li>خبرة عملية لا تقل عن سنتين في دعم تقنية المعلومات وإدارة الشبكات.</li></ul><ul><li>سجل حافل في حل المشكلات التقنية المعقدة.</li></ul>المهارات التقنية:<ul><li>معرفة متقدمة بأنظمة تشغيل ويندوز و/أو لينكس.</li></ul><ul><li>خبرة في بروتوكولات الشبكة (TCP/IP، DNS، DHCP، VPN).</li></ul><ul><li>إلمام بمعدات الشبكة من موردين مثل سيسكو، وإتش بي، ويوبيكويتي.</li></ul><ul><li>فهم Active Directory، وسياسات المجموعة، وإدارة المستخدمين.</li></ul><ul><li>معرفة بإدارة Microsoft 365.</li></ul><ul><li>فهم أساسي لمبادئ الأمن السيبراني وأفضل الممارسات</li></ul>Network Administration:<ul><li>Monitor and maintain network infrastructure including routers, switches, firewalls, and wireless access points</li></ul><ul><li>Configure and troubleshoot LAN/WAN connectivity issues</li></ul><ul><li>Manage network security protocols and implement security best practices</li></ul><ul><li>Perform regular network performance monitoring and optimization</li></ul><ul><li>Assist with network backup and disaster recovery procedures</li></ul><ul><li>Support VPN setup and remote access for users</li></ul><ul><li>Maintain network documentation including IP address schemes, network diagrams, and configuration files</li></ul>General IT Operations:<ul><li>Perform regular system updates, patches, and maintenance</li></ul><ul><li>Manage IT inventory and asset tracking</li></ul><ul><li>Coordinate with vendors for hardware procurement and support services</li></ul><ul><li>Participate in IT projects and system upgrades</li></ul><ul><li>Ensure compliance with IT policies and security standards</li></ul><ul><li>Provide after-hours support when required</li></ul>Required QualificationsEducation &amp; Experience:<ul><li>Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)</li></ul><ul><li>Minimum 2 years of hands-on experience in IT support and network administration</li></ul><ul><li>Proven track record of troubleshooting complex technical issues</li></ul>Technical Skills:<ul><li>Strong knowledge of Windows and/or Linux operating systems</li></ul><ul><li>Experience with network protocols (TCP/IP, DNS, DHCP, VPN)</li></ul><ul><li>Familiarity with network equipment from vendors such as Cisco, HP, or Ubiquiti</li></ul><ul><li>Understanding of Active Directory, Group Policy, and user management</li></ul><ul><li>Knowledge of Microsoft 365 administration</li></ul><ul><li>Basic understanding of cybersecurity principles and best practices</li></ul>نوع الوظيفة: دوام كامل, عقد مدة العقد: 12 شهرالراتب المدفوع: ﷼٢٬٠٠٠٫٠٠&nbsp;لكل شهرالخبرة:<ul><li>نفس المجال: سنتان (مطلوب)</li></ul>

فني الشبكات | Network Administration

MIDDLE EAST SPECIALIZED CABLES

Job Title: IT Support Officer Department: Information Technology Reports To: IT Manager Employment Type: Full-Time Location: RiyadhJob SummaryWe are seeking a proactive and technically skilled IT Support professional to provide first- and second-level technical support to users. The role involves troubleshooting hardware, software, and network issues, ensuring system availability, and delivering timely support to maintain business continuity.Key Responsibilities<ul><li>Provide technical support for desktops, laptops, printers, and mobile devices</li><li>Troubleshoot hardware, software, network, and system issues</li><li>Install, configure, and maintain operating systems and applications</li><li>Support users with Microsoft Office, email, and collaboration tools</li><li>Manage user accounts, access rights, and passwords</li><li>Escalate complex issues to higher-level IT support or vendors when required</li><li>Maintain IT assets, inventory, and documentation</li><li>Ensure data security and compliance with IT policies</li><li>Support basic network operations (LAN/WAN, Wi-Fi)</li><li>Assist with system upgrades, backups, and patch management</li></ul>Qualifications &amp; Experience<ul><li>Diploma or Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>2&ndash;4 years of experience in IT support or a similar role</li><li>Experience with Windows operating systems and basic networking</li><li>Knowledge of IT service management practices (ITIL preferred)</li><li>Experience with ERP systems (SAP is an advantage)</li></ul>Skills &amp; Competencies<ul><li>Strong troubleshooting and problem-solving skills</li><li>Good communication and customer service skills</li><li>Ability to work under pressure and meet deadlines</li><li>Time management and organizational skills</li><li>Team-oriented with a proactive mindset</li></ul>Job Type: Full-timePay: From ﷼5,000.00 per month

IT Support Officer - Saudi National

Explore 1999+ It support specialist in Saudi Arabia this February. Find roles across top companies and apply now to boost your career.

1999 it support specialist jobs IN Saudi Arabia

IT Support Specialist

IT Support Specialist

IT Support Specialist

IT Application Support Senior Specialist

IT Helpdesk

فني الشبكات | Network Administration

IT Support Officer - Saudi National