analyst

financial analyst i

hris analyst

information security analyst Jobs in New York

information security analyst

security operations analyst Jobs in New York

security operations analyst

it systems analyst

OZ Solutions Group

<p>The <b>IT Systems Analyst</b> will support our client&rsquo;s IT Project Management Office in delivering large-scale workflow and map-based software applications for permitting, inspections, roadway repair, bridge maintenance, and street signage management. The consultant will lead analysis, documentation, and coordination across business and technical teams to implement mission-critical systems used daily by our client&rsquo;s operational staff.​</p><p><b>Required Skills and Experience:</b></p><ul><li>Minimum 8 years&rsquo; experience with application software, data analysis, data structures, databases, programming, testing, implementation, and documentation across mainframe, mid-range, and PC environments.​</li><li>8+ years specifying, analyzing, and documenting requirements for mission-critical web/client-server business applications.​</li><li>Strong experience identifying and documenting functional and non-functional requirements using techniques such as data flow modeling, workflow analysis, and functional decomposition.​</li><li>Proven ability to create and maintain artifacts such as business requirements, business rules, user stories, use cases, process maps, workflows, traceability matrices, permission matrices, and acceptance test cases.​</li><li>Excellent verbal and written communication skills; able to facilitate meetings, gather requirements from diverse stakeholders, and communicate complex or sensitive information tactfully.​</li><li>Strong analytical, decision-making, problem-solving, and facilitation skills, with experience driving consensus among multiple stakeholders.​</li><li>Understanding of application programming, databases, system design, and how legacy and web-based systems interface (Internet/Intranet/Extranet, client/server architectures).​</li></ul><p><b>Preferred Skills:</b></p><ul><li>BA/BS in a technology-related field or equivalent experience.​</li><li>Subject matter expertise in geographic information systems and experience with ArcGIS; ability to query geospatial datasets and write SQL queries.​</li><li>Advanced Microsoft Visio skills and familiarity with Azure DevOps or similar lifecycle management tools.​</li><li>Basic UX knowledge and ability to prototype user interfaces using tools such as Figma, JustInMind, Visio, or similar.​</li><li>Experience with Agile, Waterfall, and RUP SDLC methodologies and working across multiple concurrent projects.​</li><li>Professional certifications such as Certified Business Analysis Professional (CBAP) and/or SAFe certifications.​</li></ul><p><b>Desired Services / Responsibilities:</b></p><ul><li>Work with our client&rsquo;s IT PMO and operational teams to identify, analyze, and document requirements for new and existing workflow and asset management applications, including those with map interfaces.​</li><li>Prepare, review, and update requirements, specifications, business processes, and solution recommendations using standard templates.​</li><li>Collaborate with business analysts, QA, developers, vendors, and other agencies to define, test, and implement functional requirements and acceptance criteria.​</li><li>Lead and participate in requirements-gathering activities (interviews, workshops, surveys, document analysis) and document existing system deficiencies and improvement opportunities.​</li><li>Develop and own analysis deliverables, define acceptance test conditions, create test plans, and support/lead user acceptance testing and defect resolution.​</li><li>Serve as liaison between business units, technology teams, and support teams; manage client expectations, support rollout strategies, and help maintain strong business&ndash;technology partnerships.​</li></ul><p><b>Engagement Details:</b></p><ul><li>Title: Senior IT Business Analyst / IT Systems Analyst (Analyst 3).​</li><li>Location: New York, NY 10041; primarily in-person per client policies.​</li><li>Schedule: Monday&ndash;Friday, 9:00 AM &ndash; 5:00 PM; up to 35 hours per week.​</li><li>Contract term: Up to 4 years from Notice to Proceed; temporary assignment with possible consideration for full-time employment with our client, subject to eligibility.</li></ul><p>Job Type: Contract</p><p>Pay: $40.00 - $50.00 per hour</p><p>Experience:</p><ul><li>IT: 5 years (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>New York, NY 10041 (Required)</li></ul><p>Work Location: In person</p>

IT Systems Analyst

NYC Health + Hospitals

<div><div><div><h2 class="jobSectionHeader"><b>About NYC Health + Hospitals</b></h2><div><br>
<div><div>
</div><p>NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city&rsquo;s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.</p><p>
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Shifts</b></h2><div><div><div><br>
</div><p><br>
<b>9:00 A.M &ndash; 5:00 P.M</b></p><br>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Duties &amp; Responsibilities</b></h2><div><br>
<div><div>
</div><p><b>Purpose of Position</b>:<br>
<br>
Under supervision, implements newly designed systems and parallel systems; revises existing systems, methods, procedures and designs. Performs analysis and modifies systems, procedures and forms to effect improvements, increase effectiveness in process flows and optimization of Corporate productivity.<br>
<br>
<b>Examples of Typical Tasks</b>:<br>
<br>
1. Studies, reviews and analyzes existing systems, methods, procedures and projects to determine whether systems meet the operational needs of the Corporation.<br>
<br>
2. Prepares and modifies flow charts, diagrams, reports and other documentation necessary for systems design and modification.<br>
<br>
3. Participates in the training of staff in the implementation of new programs and systems design.<br>
<br>
4. Prepares manuals of systems and procedures, reviews and modifies existing manuals.<br>
<br>
5. Recommends improvements and/or modifications of existing systems in terms of problems, bottlenecks and inadequate utilization of resources.<br>
<br>
6. Implements the development of approval systems and subsystems.<br>
<br>
7. Designs and implements approval parallel systems to minimize operational problems.<br>
<br>
8. Maintains, modifies, improves and monitors existing operational systems, standards of performance, quality of controls and progress of assigned projects with a view towards computer applications.<br>
<br>
9. Utilizes industrial engineering techniques and/or administrative management techniques to establish performance standards and input data, and analyzes alternative means of deriving input data and recommends the optimal method.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><div><br>
<div><div>
</div><p>1. A Baccalaureate Degree in a relevant field from an accredited college or university; and,<br>
2. One year of experience in business, government, hospital, educational institute or non-profit organization in analysis, development and implementation of systems, methods and procedures, management information development and data coordination. Familiarity with EDP applications and data processing programs; or,<br>
3. A Masters Degree in Management, Business Administration, Hospital Administration Management, Public Administration, Accounting or relevant field from an accredited college or university; or,<br>
4. A satisfactory combination of education, training and experience.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Department Preferences</b></h2>
<div>
<div></div><div><ul><li>Highly Detail-oriented with the ability to properly prioritize</li><li>
Strong written and verbal communication skills</li><li>
Self-motivated with the ability to work independently</li><li>
Creative problem solving</li><li>
Personal computer software, hospital service workflows, call center operations, customer service and with strong communication skills</li><li>
Critical thinking</li><li>
Administrative or customer service support background, preferably in a high-volume contact center environment or medical environment</li><li>
Bilingual preferred</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Benefits</b></h2><div><br>
<div><div>
</div><p>NYC Health and Hospitals offers a competitive benefits package that includes:</p><ul><li>
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week</li><li>
Retirement Savings and Pension Plans</li><li>
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts</li><li>
Loan Forgiveness Programs for eligible employees</li><li>
College tuition discounts and professional development opportunities</li><li>
College Savings Program</li><li>
Union Benefits for eligible titles</li><li>
Multiple employee discounts programs</li><li>
Commuter Benefits Programs</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>How To Apply</b></h2><div><br>
<div><div>
</div><p>If you wish to apply for this position, please apply online by clicking the &quot;Apply for Job&quot; button.</p></div></div></div></div></div>

Systems Analyst

NavitsPartners

<div><h2 class="jobSectionHeader"><b>Job Title: Retail SEO Analyst</b></h2>
<p><b>
Pay Rate:</b> $55/hr (W2)<br>
<b>Location:</b> Remote<br>
<b>Duration:</b> 5 Months</p>
<h3 class="jobSectionHeader"><b>
Position Summary</b></h3>
<p>
We are seeking a motivated and detail-oriented <b>Retail SEO Analyst</b> to support organic search growth within a fast-paced eCommerce environment. This role is ideal for a collaborative professional who enjoys problem-solving, data analysis, and working across multiple teams. The SEO Analyst will focus on improving organic search visibility, keyword rankings, and revenue performance across desktop and mobile platforms, with an emphasis on content SEO and local search optimization.</p>
<p>
Reporting to the <b>Manager, Search Marketing</b>, this role partners closely with marketing, site merchandising, IT, and external vendors to support broader business objectives. The ideal candidate is analytically strong, adaptable, and comfortable managing multiple initiatives simultaneously.</p>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3>
<ul>
<li><p>Build, format, and publish content in a CMS while ensuring SEO best practices and error-free execution</p>
</li>
<li><p>Leverage AI content tools to create and update SEO-optimized blog posts, landing pages, and other digital assets</p>
</li>
<li><p>Conduct keyword research and analysis using industry-standard SEO platforms</p>
</li>
<li><p>Optimize on-page elements including titles, meta descriptions, headers, URLs, and body content</p>
</li>
<li><p>Pull, analyze, and maintain SEO performance reports using web analytics and search console tools (Excel-based reporting)</p>
</li>
<li><p>Monitor organic search performance and identify opportunities for improvement</p>
</li>
<li><p>Perform competitive and market analysis to inform SEO strategies</p>
</li>
<li><p>Collaborate with site merchandising and marketing teams to develop content aligned with SEO and business goals</p>
</li>
<li><p>Research consumer behavior and industry trends using tools such as Google Trends</p>
</li>
<li><p>Support technical SEO initiatives, audits, and ongoing optimization projects</p>
</li>
<li><p>Contribute to improving user experience, conversion performance, and organic traffic quality</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Required Qualifications</b></h3>
<ul>
<li><p>Bachelor&rsquo;s degree in Computer Science, Engineering, Marketing, or a related field</p>
</li>
<li><p>Minimum <b>2 years of hands-on SEO experience</b></p>
</li>
<li><p>Strong attention to detail with excellent organizational skills</p>
</li>
<li><p>Analytical mindset with strong problem-solving abilities</p>
</li>
<li><p>Experience using SEO and analytics tools such as:</p>
<ul>
<li><p>Google Search Console</p>
</li>
<li><p>Adobe Analytics</p>
</li>
<li><p>GA360 / GA4</p>
</li>
<li><p>Bing Webmaster Tools</p>
</li>
</ul></li><li><p>Experience managing keyword lists, rankings, and SEO performance data</p>
</li>
<li><p>Ability to collaborate effectively with cross-functional teams including creative, branding, content, merchandising, and IT</p>
</li>
<li><p>Excellent written and verbal communication skills</p>
</li>
<li><p>Comfortable working in a fast-paced environment while managing multiple priorities</p>
</li>
<li><p>Experience using job ticketing or project management systems</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Preferred Skills &amp; Experience</b></h3>
<ul>
<li><p>Background or strong interest in beauty, fashion, retail, or consumer-focused industries</p>
</li>
<li><p>Exposure to conversion rate optimization (CRO) or user experience (UX) principles</p>
</li>
<li><p>Experience supporting large eCommerce product catalogs</p>
</li>
<li><p>Commitment to continuous learning and staying current with SEO trends and algorithm updates</p><br>
</li>
</ul><p>For more details reach at vgill@navitassols.com / 516-862-1203</p>
<p>
About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.</p></div>

Retail SEO Analyst - RSA 25-34544

ECLARO

<div>
 <strong>
  Job Number: 25-05785
  <br/>
  <br/>
 </strong>
 Want to be part of the Energy Industry? ECLARO is looking for a
 <strong>
  Product Analyst Junior
 </strong>
 for our client in
 <strong>
  New York, NY.
  <br/>
  <br/>
 </strong>
 ECLARO's client operates one of the world's largest energy delivery systems, constantly at the forefront of innovations in developing technology. If you&rsquo;re up to the challenge, then take a chance at this rewarding opportunity!
 <br/>
 <br/>
 <strong>
  Position Overview:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The Product Analyst (PA) plays a dynamic role responsible for supporting the Product Owner (PO) and / or the Senior Product Analyst both in product analysis as well as backlog execution.
  </li>
  <li>
   The PA should be lock step with the PO in regards to the product vision and how it translates into user stories.
  </li>
  <li>
   In the analysis realm, the PA works with various SMEs to flesh out business processes and logic, impact assessment, feature breakdown and prioritization.
  </li>
  <li>
   The PA is the team's source for business logic, requirements, analysis and testing.
  </li>
  <li>
   The group works directly and collaboratively to improve the products and create new use cases to better serve our internal customers such as Customer operations, Electric operations, and Gas operations. These technology innovations are driving business change that will touch every Client customer.
  </li>
  <li>
   In this role, will be a direct link between Client and the customer experience.
  </li>
  <li>
   Good understanding of AMI, EIP MDMS, Data analytics, troubleshooting.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Explore new areas, learn, and expand the areas of interests.
  </li>
  <li>
   Lead ideation sessions and transform ideas into designs and bring them to fruition.
  </li>
  <li>
   Work in different innovative areas that are defining Client: Smart city, sensor technology, mesh network, field devices, etc. Will be involved in business and technology processes and play a key role in shaping business outcomes.
  </li>
  <li>
   Put the best ideas into motion by designing and documenting the business and technology architecture and help develop the plan to implement and deliver the capabilities.
  </li>
  <li>
   Work with our partners, vendors, and diverse teams, be hands-on, leverage experts and SME's to help you be successful in fulfilling your objectives and goals.
  </li>
  <li>
   Opportunity to define your role, expand your skills, and build on your strengths to contribute to the AMI IT agenda and make a difference.
  </li>
  <li>
   Ability to maintain the technologies used to support the Company's AMI products.
  </li>
  <li>
   Work with users to prepare requirement analysis for implementation of new products or enhancement of existing products.
  </li>
  <li>
   Maintains functional scope and technical design documentation for assigned applications.
  </li>
  <li>
   Work with vendors to configure and install products. Supports and maintains vendor packages in production, performing and testing application changes as necessary. Prepares changes for production implementation.
  </li>
  <li>
   Configure supported applications to meet business requirements.
  </li>
  <li>
   Makes recommendations for improving application configuration or performance.
  </li>
  <li>
   Perform unit testing for supported applications.
  </li>
  <li>
   Supports integration testing and user acceptance testing for supported applications.
  </li>
  <li>
   Provide 24x7 ''on call'' support.
  </li>
  <li>
   Participate in disaster recovery drills.
  </li>
  <li>
   Clearly articulate technical issues or concepts to functional and business users.
  </li>
  <li>
   Perform other related tasks and assignments as required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  If hired, you will enjoy the following ECLARO Benefits:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   401k Retirement Savings Plan administered by Merrill Lynch
  </li>
  <li>
   Commuter Check Pretax Commuter Benefits
  </li>
  <li>
   Eligibility to purchase Medical, Dental &amp; Vision Insurance through ECLARO
   <br/>
   <br/>
  </li>
 </ul>
 If interested, you may contact:
 <br/>
 <br/>
 <strong>
  Ivy Espa&ntilde;ola
  <br/>
  <br/>
 </strong>
 <strong>
  ivy.espanola@eclaro.com
  <br/>
  <br/>
 </strong>
 <strong>
  201-942-3003
  <br/>
  <br/>
 </strong>
 <strong>
  Ivy Espa&ntilde;ola | LinkedIn
  <br/>
  <br/>
 </strong>
 <strong>
  Equal Opportunity Employer:
 </strong>
 ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.
</div>


Product Analyst Junior

Metropolitan Transportation Authority

<div><p><b>Description</b>
</p><div><div><p>JOB TITLE:</p><p><br>
Financial Analyst Levels I</p></div><div><p><br>
DEPT/DIV:</p><p><br>
Consolidated Analysis</p></div><div><p><br>
WORK LOCATION:</p><p><br>
2 Broadway</p></div><div><p><br>
FULL/PART-TIME</p><p><br>
FULL</p></div><div><p><br>
SALARY RANGE:</p><p><br>
Level I: $64,709.75 - $74,160.00</p></div><div><p><br>
DEADLINE:</p><p><br>
Until filled</p></div></div><p></p><p><br>
This position is eligible for teleworking, which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date.</p><p><br>
</p><p>Opening:</p><p>
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation&rsquo;s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.</p><p></p><p>
Position Objective:</p><p>
The Financial Analyst Level I, II, and III provides varying levels of support and analysis, dependent on the level, to the Office of Management and Budget and the Chief Financial Officer.
</p><p>Responsibilities include conducting financial and policy analyses, identifying fiscal issues at both the Agency and MTA Consolidated levels, reviewing Agency operating budget and financial plan submissions, and providing changes to ensure cohesive and coordinated MTA-wide financial plans are developed. Monitor monthly Agency financial and operational results to identify deviations from financial plans.
</p><p></p><p>Responsibilities:</p><ul><li>
Analyze and evaluate comprehensive Agency budget and financial plan proposals, synthesize information, and make recommendations for inclusion in Board submissions according to the new budget process.</li><li>
Produce timely written reports analyzing and explaining monthly variances of the Agency's operating results (both accrual and cash) for revenues and expenses.</li><li>
Work with the Agency budget staff in preparing narratives and analyses that support each financial plan or budget update.</li><li>
Perform reviews of actual financial and operating results versus the prior year&rsquo;s budget and/or forecast.</li><li>
Perform special projects and participate as needed on MTA-wide issues that require budgetary or financial expertise.</li><li>
Identify, quantify, and explain significant financial risks and opportunities.
</li><li>Other duties as assigned.</li></ul><p></p><p><br>
Required Knowledge/Skills/Abilities:</p><p>
Analyst &ndash; Level I</p><ul><li>
Academic understanding of generally accepted accounting principles.</li><li>
Knowledge of budgeting and financial forecasting techniques.</li><li>
Knowledge of Microsoft Office (Excel, Word, PowerPoint); macro development and pivot table knowledge are preferred, but not required.</li><li>
Knowledge of Oracle Hyperion budgeting system is preferred, but not required.</li><li>
Good report writing skills and oral communication skills. Communication and collaboration skills are very important in this role.</li><li>
The individual should be comfortable working as part of a group as well as independently.
</li><li>Must be able to perform the functions of this position without the need for direct hands-on supervision from the immediate supervisor of this position. It is expected that the individual in this position will take the initiative to resolve issues without constant supervision</li></ul><p></p><p><br>
Required Education and Experience:</p><p>
Analyst &ndash; Level I</p><ul><li>
Bachelor&rsquo;s degree (preferably in finance, business, business administration, economics, or transportation). An equivalent combination of education and experience from an accredited college may be considered in lieu of a degree.</li></ul><p></p><p><br>
Other Information</p><p>
May need to work outside of normal work hours (i.e., evenings and weekends)</p><p>
Travel may be required to other MTA locations or other external sites.</p><p>
According to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).</p><p></p><p>
Equal Employment Opportunity</p><p>
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.</p><p>
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</p></div><p></p>

Financial Analyst I

Public Health Solutions (NYC)

<div><p><b>Company Overview:</b></p><p>
Public Health Solutions (PHS) is a 501(c)3 non-profit community-based organization (CBO) that has existed for 70 years to improve health equity and address health-related social needs (HRSN) for historically underserved marginalized communities. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org.</p><p><br>
</p><p>PHS administers WholeYouNYC (WYNYC), a coordinated community resource network that builds trustworthy and reliable pathways between healthcare providers, health plans and CBOs providing critical resources in the community that address the social drivers of health. WYNYC brings together over 100 organizations offering various programs &ndash; such as food, housing, employment, health insurance, and sexual health services &ndash; across all five boroughs. These services and programs make it possible for New Yorkers to live their healthiest lives and ultimately reduce health disparities and advance health equity. To date, our network has already impacted thousands of lives through community partnerships and referrals, generating millions in estimated healthcare savings.</p><p></p><div><br>
New York State (NYS) recently announced the availability of $500M statewide to support Social Care Network (SCN) lead entities responsible for coordinating social care delivery in various regions across the state. Public Health Solutions (PHS) and our WYNYC network were awarded the role of regional SCN for Brooklyn, Manhattan, and Queens.</div><div></div><div><br>
This is a grant-funded position ending March 31, 2027.</div><div></div><p><b><br>
Program Description:</b></p><p>
 The Information Security Analyst is responsible for supporting and maintaining the organization&rsquo;s information security and compliance program in accordance with applicable federal, state, and contractual requirements, including the NYS OHIP, Common Security Framework (CSF), and HIPAA Security practices.</p><p>
This position plays a critical role in safeguarding organizational assets by monitoring information systems, evaluating security controls, and coordinating incident response activities. The Analyst will collaborate closely with internal IT resources, the managed Security Operations Center (SOC), and external partners to ensure adherence to established policies, standards, and regulatory obligations.</p><p></p><p><b><br>
Key Responsibilities</b></p><ul><li><b>
Regulatory Compliance and Risk Management</b><ul><li>
Support and maintain compliance with <b>OHIP PM-17</b> standards, <b>NYS security requirements</b>, <b>HITRUST CSF</b>, and <b>HIPAA</b> regulations.</li><li>
Participate in internal and external security audits, assessments, and certification readiness efforts.</li><li>
Document and maintain evidence of compliance activities, corrective action plans, and remediation tracking.</li><li>
Assist in the periodic review and revision of information security policies, standards, and procedures.</li></ul></li><li><b>
Security Operations</b><ul><li>
Monitor and respond to alerts generated through the organization&rsquo;s <b>SIEM</b> and security monitoring platforms, in coordination with the SOC.</li><li>
Investigate, triage, and document security incidents and vulnerabilities in accordance with established escalation protocols.</li><li>
Prepare and distribute regular security and compliance reports to IT leadership.</li></ul></li><li><b>
Microsoft 365 and Azure Security</b><ul><li>
Administer and maintain controls within the <b>Microsoft 365 Security &amp; Compliance Center</b>, including data loss prevention (DLP), auditing, retention, and threat protection.</li><li>
Implement and review <b>Azure Cloud security configurations</b>, including conditional access, identity protection, and secure baselines.</li><li>
Monitor privileged access and ensure adherence to least-privilege and separation-of-duties principles.</li></ul></li><li><b>
Coordination and Communication</b><ul><li>
Serve as a liaison with the SOC and external vendors for incident response, threat intelligence, and log management activities.</li><li>
Collaborate with infrastructure, application, and compliance teams to align security practices with organizational objectives.</li></ul></li></ul><p><b>
Qualifications and Experience:</b></p><ul><li><b>
Education:</b> Associate or Bachelor&rsquo;s degree in IT, Computer Science, or related field or equivalent.</li><li><b>
Experience</b>: Minimum of one(1) to three (3) years of professional experience in information security, cybersecurity operations, or IT compliance.</li><li>
Demonstrated knowledge of, NYS OHIP, and HIPAA compliance frameworks.</li><li>
Proficiency with Microsoft 365 Security &amp; Compliance Center, Azure Security Center, and Defender for Cloud.</li><li>
Experience with SIEM platforms (e.g., Microsoft Sentinel, Splunk, LogRhythm) and associated reporting functions.</li><li>
Familiarity with security incident response, vulnerability management, and risk assessment methodologies.</li></ul><p>
Strong written and verbal communication skills, with the ability to produce audit-ready documentation and reports</p><p></p><p><b><br>
Desired Skills:</b></p><ul><li>
Professional certifications such as CompTIA Security+, CISSP, CCSK, Microsoft Certified: Security Operations Analyst Associate, or HITRUST CCSFP.</li><li>
Prior experience supporting compliance efforts within a public health, nonprofit, or governmental organization.</li></ul><p><b>
Key Attributes for Success</b></p><ul><li>
Strong eagerness to learn and develop new technical skills.</li><li>
A proactive and problem-solving mindset.</li><li>
Attention to detail and ability to document IT processes clearly.</li><li>
Ability to work both independently and collaboratively within an IT team.</li><li>
Willingness to take on new challenges in a fast-paced IT environment.</li></ul><div></div><div><b><br>
Reports To:</b></div><div>
Information Security Manager</div><div></div><div><b><br>
Direct Reports:</b></div><div>
This position has no direct reports</div><div></div><div><b><br>
Benefits:</b></div><ul><li>Hybrid Work Schedule.</li><li>Generous Paid Time Off and Holidays.</li><li>An attractive and comprehensive benefits package including Medical, Dental and Vision.</li><li>Flexible Spending Accounts and Commuter Benefits.</li><li>Company Paid Life Insurance and Disability Coverage.</li><li>403(b) + employer matching and discretionary company contributions.</li><li>College Savings Plan.</li><li>
Ongoing training and continuous opportunities for professional growth and development.</li></ul><p></p><p><br>
At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don&rsquo;t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities.</p><p></p><p><br>
We look forward to learning more about you!</p><p><br>
</p><p><i>PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans.</i></p><br>
<p></p>
9am- 5pm<br>
35 hours</div>

Information Security Analyst

<div><div><div><div><b>Job ID:</b> 14044</div>
<div><b>Business Unit:</b> MTA Headquarters</div>
<div><b>Location:</b> New York, NY, United States</div>
</div><div><div><b>Regular/Temporary:</b> Regular</div>
<div><b>Department:</b> IT Client Support</div>
<div><b>Date Posted:</b> Dec 23, 2025</div>
</div></div><div><p><b>Description</b>
</p><div><div><div>JOB TITLE: Technical Support Analyst Levels 1-2</div><div>
SALARY RANGE: Level 1 $58,963 - $84,233</div><div>
 Level 2 $64,859 - $92,656</div><div>
DEPT/DIV: Information Technology</div><div>
SUPERVISOR: Manager, IT Client Support C</div><div>
LOCATION: 2 Broadway</div><div>
HOURS OF WORK: 9:00 am - 5:30 pm (7.5 hours/day) or as required</div><div></div><div><b><i><br>
This position is</i></b><b><i> not</i></b><b><i> eligible for telework</i></b><b><i>.</i></b></div><div></div><div><b><br>
Summary:</b></div><div></div><p><br>
The primary purpose of this position is to provide technical support to clients who use computer hardware, software, telecommunications, and technology services as part of their MTA work responsibilities so that these clients can successfully and reliably utilize the technology necessary for them to perform their assigned duties.
</p><p>This technical support includes, but is not limited to, the following: desktop computers, phones/phone services, mobile devices &ndash; phones/phone services, tablets, laptops, etc., and related devices, as well as printers and other peripheral devices and accessories, software installed, software accessed, voice and data communications, and related central support systems.</p><p>
The goal is that a Technical Support Analyst can and will provide seamless integrated technical support service to the client across all of these platforms and services.</p><div></div><div><b><br>
Responsibilities</b><b> / Accountabilities</b><b>:</b></div><div></div><p><b><br>
Level 1:</b></p><ul><li>
Provide technical support services to clients at MTA sites and in remote locations, including, but not limited to:<ul><li>
Preparation and installation of hardware devices, software, apps, and files, and connection to data, voice, and mobile networks as required</li><li>
Update, upgrade, and replacement of hardware devices and software</li><li>
Installation of and connection to software, apps, and files, and upgrade of and connection to software, apps, and files</li><li>
Reassignment of hardware devices and connection to networks as required</li><li>
Relocation of hardware devices and connection to networks as required</li><li>
Coordination for the setup of users with appropriate access to hardware devices, software, apps, files, systems, and networks, etc.</li><li>
Provision of maintenance services on hardware devices and software</li><li>
Other requests are designed to provide the necessary systems access to the client</li></ul></li><li>
This includes all necessary tasks for deployment so that the client can use the hardware devices as intended, with full operational access to the requested service(s). Deployment encompasses all the processes involved in getting new software or hardware up and running properly in its environment, including installation, configuration, running, testing, and making necessary changes.<ul><li>
Such technical support services can be delivered in person, on-site at any MTA-designated location, or remotely, to MTA clients for any MTA organization, unit, group, or project.</li><li>
Respond to reported incidents and troubleshoot and resolve issues with hardware devices, software, access, and connectivity
</li><li>Perform technical support services on project-related work such as hardware devices and software, systems implementations, set-up of new sites, etc.
</li><li>Provide second-level support for IT-related technical problems and services. This includes issues not resolvable at the Level 1 and provides in-depth technical support, and, where necessary, basic product and service support.</li><li>
Access, enter, and maintain MTA data on various vendor portals (such as those used by wireless vendors, hardware device vendors, software/apps vendors, etc.), necessary to provide access, track progress, and record service to MTA users</li><li>
Utilize administration and related tools (such as ARS, and AirWatch management portal to manage mobile passwords and accounts) necessary to complete a service request, resolve an incident, complete a project task, etc.</li><li>
Maintain departmental records in a timely and accurate manner for all services provided in accordance with MTA policies and procedures when deploying, installing, maintaining, servicing, and deinstalling IT assets, utilizing systems as identified by the MTA. This includes system entry of all incident, service request, and project data in accordance with IT requirements.</li><li>
Participate in the evaluation of new products and technologies.</li></ul></li></ul><p><b>
Level 2:</b></p><p>
Same as Level 1, with the following additional responsibilities:</p><ul><li>
Prepare documentation necessary to assist user clients and IT staff for items in the unit's area of responsibility. This includes such items as help files, &quot;how-to&quot; videos, service alerts, etc.
</li><li>Evaluate non-standard user requests and requirements and recommend effective technological solutions.</li><li>
Guide less senior staff in the performance of their tasks.</li></ul><p><b>
Required Qualifications:</b></p><p><b>
Level 1:</b></p><ul><li>
Associate degree in Computer Science, Information Technology, or related discipline. An equivalent combination of experience and education may be considered in lieu of a degree.
</li><li>Must possess basic knowledge and familiarity with installing, maintaining, and troubleshooting user resources, including, but not limited to, operating system software, MS Office suite, commercial off the shelf software and apps, desktops, laptops, mobile devices, phones, tablets, multi-function printers, internet technologies, remote access solutions, and all commonly used peripherals and accessories</li><li>
Ability to troubleshoot and support technical issues both remotely and on-site using standard MTA tools and techniques.
</li><li>Experience with and understanding of ServiceNow or similar ITIL-based ITSM (IT Service Management) systems preferred</li><li>
Ability to read and understand schematic diagrams, technical manuals, and documentation such that supported equipment and software can be maintained with minimal training.</li><li>
Must be skilled in personal computer and mobile phone usage, including Microsoft Office Suite (Word, Excel, PowerPoint, etc.), email, texting, video communications, etc.</li><li>
Strong oral and written communication skills.</li><li>
Strong analytical skills.</li><li>
Strong people skills.</li><li>
Must be able to move and lift up to 25 lbs. of equipment such as monitors, keyboards, CPUs, printers, laptops, firewalls, switches, and other technology devices etc.</li><li>
Must possess a valid driver's license.</li></ul><p><b>
Level 2:</b></p><p>
Same as Level 1, with the following additional responsibilities:</p><ul><li>
Associate degree in Computer Science, Information Technology, or related discipline. An equivalent combination of experience and education may be considered in lieu of a degree.
</li><li>Must possess a minimum of 2 years&rsquo; experience providing direct IT technical support to IT users by installing, maintaining and supporting user devices (e.g. desktop, mobile, etc.), software/apps, peripheral devices, and accessories and related technologies, and/or voice and/or data telecommunications technologies and network resources and protocols, or a Bachelor&rsquo;s Degree in Computer Science or related fields.
</li><li>Proven knowledge and familiarity with installing, maintaining, and troubleshooting user resources, including, but not limited to, operating system software, MS Office suite, commercial off the shelf software and apps, desktops, laptops, mobile devices, phones, tablets, multi-function printers, internet technologies, remote access solutions, and all commonly used</li></ul><p><b><i>
OTHER INFORMATION:</i></b></p><p><i>
This is a resume-based position in the collective bargaining unit represented by the Transportation Communications Union (TCU) and</i><i> </i><i>will be governed by the terms of the associated TCU collective bargaining agreement for IT employees.</i><i> </i><i>As such, candidates selected for this position will be represented by TCU and be on the MTA payroll.</i><i> </i><i>In addition, candidates selected may be required to work at any MTA Agency location.</i></p><p><i>
Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).</i></p><p><b><i>
Equal Employment Opportunity</i></b></p><p><i>
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.</i></p><p><i>
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</i></p></div></div></div></div><div></div>

Technical Support Analyst Levels 1-2

Explore 405+ It systems analyst in New York this January. Find roles across top companies and apply now to boost your career.