pharmacy technician

it support specialist

on-site it support analyst Jobs in New York

on-site it support analyst

av/event onsite support technician Jobs in New York

av/event onsite support technician

club service technician

it technician

Radancy

<div>
 As an IT Desktop Support Technician, you will provide technical support services, including support for desktops, laptops, file/print servers, and data/telecommunications networks. You will be a very hands-on Technician, with advanced technical expertise and exceptional customer service management skills. You will work with advanced issues in Windows, OSX, Office operations, desktop support, and will regularly troubleshoot network issues.
 
 
 The IT Desktop Support Technician will also function as the face to the end-user on an everyday basis, and will be called upon to take ownership of all IT needs and services, represent the company IT organization in a professional manner, and report regularly to direct manager and to senior management in the local office. Communications skills are critical.
 
 
 
 What does a great IT Desktop Support Technician do?
 
 
 
 <ul>
 <li>
 Research, resolve, and respond to all customer issues and inquiries received via phone, email, or in person in accordance with current standards and procedures.
 </li>
 <li>
 Deploy and re-image workstations (Mac &amp; PC) for new and existing users.
 </li>
 <li>
 Troubleshoot workstation hardware and software problems. Perform hardware repairs when needed.
 </li>
 <li>
 Maintain asset inventory of equipment for site (PCs, printers, servers, etc.).
 </li>
 <li>
 Maintain cleanliness and organization of local office server room.
 </li>
 <li>
 Configure and administer local phone system and coordinate wiring within network switch closet.
 </li>
 <li>
 Be the local expert for all technology related issues.
 </li>
 <li>
 Provide technical support for Macintosh hardware and OS.
 </li>
 <li>
 Share job responsibilities and knowledge within the Team.
 </li>
 <li>
 Develop basic research skills for current and emerging trends in the computer industry and be able to apply them to the business needs.
 </li>
 <li>
 Manage virtual and physical server environment for offices.
 </li>
 <li>
 Manage and maintain office copiers and network printers
 </li>
 <li>
 Answer limited number of support desk phone calls
 
 
 
 </li>
 </ul>
 
 Requirements For Consideration
 
 
 
 <ul>
 <li>
 Must have experience supporting Apple Mac environments and Mac OSX.
 </li>
 <li>
 Demonstrated experience with PC configurations and the installation/maintenance of desktop applications.
 </li>
 <li>
 Experience with remote support solutions.
 </li>
 <li>
 Experience with WAN/LAN hardware, racking of server and network equipment, and phone/network wiring.
 
 
 
 </li>
 </ul>
 
 Company Values:
 
 At Radancy, we are dedicated to the core values that guide our work and culture:
 
 
 <ul>
 <li>
 Innovative Spirit Innovation leads the way. We have a rich history of developing and delivering what&rsquo;s new and next while valuing every voice on our team. Together, we&rsquo;re shaping the future and leading the industry forward.
 </li>
 <li>
 Rewarding Impact Work that matters. We strengthen organizations with transformative software that connects people around the world to meaningful careers. This work makes a difference in people&rsquo;s lives and inspires our team to advance technology with purpose.
 </li>
 <li>
 Performance Driven Success drives results. We use data and insights to inform strategy and maximize performance for our customers, all backed by our global teams committed to exceeding expectations with unmatched expertise and support.
 </li>
 <li>
 Supportive Teams Collaboration is our backbone. We foster an environment that inspires our team members to deliver industry-defining technology. We empower our teams to learn from each other, grow their skills and create positive change in their work and communities.
 
 
 
 </li>
 </ul>
 
 Location:
 
 This role is in our New York Office, with a requirement of 3 days in the office.
 
 
 
 Our Benefits:
 
 
 
 At Radancy, we&rsquo;re transforming talent acquisition with innovative SaaS solutions that deliver measurable impact for our customers and our people. As the global leader in talent technology, we offer a forward-thinking benefits package designed to accelerate your career, enhance your well-being and support your financial future. Our offerings include:
 
 
 <ul>
 <li>
 Comprehensive medical coverage, with dental, vision and life insurance
 </li>
 <li>
 Competitive 401(k) plan with employer matching
 </li>
 <li>
 Unlimited flexible time off (FTO)
 </li>
 <li>
 World-class training that keeps you at the forefront of innovation
 
 
 
 </li>
 </ul>
 
 Salary Range:
 
 USD $50,000.00 &ndash; $57,000.00*
 
 
 <ul>
 <li>
 The above range is based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location.
 
 
 
 </li>
 </ul>
 
 Radancy is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive. If you require any accommodations during the application process, please reach out to us at recruiting@radancy.com , and we will work with you to meet your needs.
 
</div>

IT Support Technician

Lake Sunapee Region VNA and Hospice

<div>Hours: 40-hours per week, salaried position
Full-time days
Lake Sunapee Region VNA &amp; Hospice is seeking a proactive and detail-oriented IT Support Specialist to provide excellent customer service and technical support to both our internal end-users and external vendors.
Job Highlights for the IT Support Specialist:<ul><li>
Become an essential part of our trusted, multi-disciplinary team</li><li>
Work in an environment where you are heard, empowered, and respected
</li><li>Excellent benefits</li></ul>
Responsibilities of the IT Support Specialist:<ul><li>
Engaging in front-facing customer service for end-users experiencing technical difficulties</li><li>
Resetting passwords and unlocking accounts in Active Directory</li><li>
Troubleshooting Outlook and mobile device email issues</li><li>
Installing and configuring printers and other office equipment (local and network)</li><li>
Assisting end-users with VPN connections and resolving basic networking issues</li><li>
Applying updates and patches to laptops/iPads/mobile devices</li><li>
Managing help desk ticket queues and following up with end-users in a timely manner</li><li>
Serving as Security Officer to ensure compliance with HIPAA regulations</li><li>
Maintaining the telecommunication system, working with vendors to ensure proper functioning and cost-effectiveness</li><li>
Functioning as principle on-call agent for IT related issues with backup provided</li></ul>
Qualifications of the IT Support Specialist:<ul><li>
Associates degree in IT-related field preferred</li><li>
Minimum of 2 years&rsquo; experience in Helpdesk Support position</li><li>
Strong understanding of network protocols, operating systems, and database management</li><li>
Healthcare IT (Electronic Medical Record) experience preferred</li><li>
Experience with Active Directory, Microsoft 365, remote desktop tools, and basic networking</li><li>
Excellent problem-solving skills with the ability to work under pressure</li><li>
Excellent communication (verbal and written) and customer service skills to effectively interact with team members and end-users
</li><li>Ability to work independently as well as part of a collaborative team environment.</li></ul><ul><li>
Working knowledge of network infrastructure &ndash; network routers, switches, WAPs, protocols</li><li>
Strong ability to multitask and prioritize work in a fast-paced environment</li><li>
Proof of Flu vaccination</li><li>
Reliable transportation</li><li>
Valid driver's license</li><li>
Automobile insurance</li><li>
Physical exam within the last year</li><li>
Two-step TB test</li></ul>
Lake Sunapee Region VNA &amp; Hospice is a mid-sized agency, providing home health care, hospice, palliative and personal care services to people of all ages in parts of Grafton, Merrimack, and Sullivan counties in New Hampshire.
Lake Sunapee Region VNA is an Equal Opportunity Employer.</div>

IT Support Specialist

The Fedcap Group

<div>What You'll Do
 
 
As IT Support Specialist, you will work in a fast-paced environment, providing comprehensive IT technical support and desktop assistance to staff across various locations, including the New York City area. You will manage audio/visual (A/V) support for corporate meetings and events. This includes setting up and maintaining video conferencing systems, projectors, microphones, and other A/V equipment, ensuring smooth execution of presentations and virtual communications.
 
 
Your responsibilities will include: 
Set Up &amp; Installation
<ul><li>Provide A/V setup and technical support for meetings, conferences, and presentations, ensuring smooth operation of equipment such as video conferencing systems, projectors, and microphones.
</li><li>Mount, rack, install and support a complex Data closet to included switches, routers, and access points.
</li><li>Work with ISPs to coordinate new installs, moves, and terminations.
</li></ul>Technical &amp; Operational Support
<ul><li>Deliver IT and A/V support excellence across all levels of the organization.
</li><li>Ensure seamless functionality across all technical resources, e.g. - assisting in maintaining data centers, overseeing network systems, and coordinating with service providers for system installations and relocations. You will also be responsible for documenting and advancing process improvements within IT operations
</li><li>Support and advance process improvement.
</li></ul>Documentation
<ul><li>Document IT procedures and contribute to continuous process improvements. 
</li></ul>You're a great fit for this role if you have:
<ul><li>Bachelor&rsquo;s (BA or BS) in business, computer science, or related field; or 3+ years commensurate experience supporting current technologies and systems.
</li><li>Microsoft/CompTIA Certifications.
</li><li>In-depth knowledge and understanding of Helpdesk and support metrics.
</li><li>Advanced proficiency with Microsoft Office 365 and network troubleshooting, including cabling and hardware diagnostics.
</li><li><div>Strong network troubleshooting skills to include network cabling, termination, and troubleshooting.
</div></li><li>Comprehensive IT and A/V expertise, including experience with setting up and troubleshooting video conferencing systems, projectors, and other audio/visual equipment.
</li><li><div>The ability to navigate complex and/or difficult situations and bring about positive resolutions within the scope of responsibilities.
</div></li><li>Strong knowledge of IT operations and support processes, including system installations, hardware configurations, and network troubleshooting.
</li><li>Familiarity with helpdesk and support metrics, ensuring efficient response times and high customer satisfaction.
</li><li>Ability to manage operational tasks such as maintaining data center equipment, coordinating with ISPs, and ensuring smooth network and service installations.
</li><li>Exceptional organizational and communication skills, with the ability to explain technical issues clearly to non-technical users.
</li><li><div>Strong organizational, administration, presentation, and communication skills (both verbal and written) with excellent interpersonal skills.
</div></li><li><div>Strong troubleshooting skills. 
</div></li></ul>Compensation &amp; Benefits
<ul><li>Compensation : $65,000 - $72,000/yr
</li><li>Benefits:
<ul><li>Health insurance (Medical, Dental, Vision)
</li><li>Paid time off (Vacation, Sick, Floating)
</li><li>Retirement plan (403b)
</li><li>Flexible Spending Account (FSA)
</li><li>Commuter Benefits
</li><li>Life/Accident insurance
</li><li>Short-term Disability Insurance
</li><li>Long-term Disability Insurance
</li><li>Employee Assistance Plan (EAP) 
</li></ul></li></ul>Who We Are
The Fedcap Group is a family of companies that provides programs and services that change the lives of people facing barriers to economic and social wellbeing. We help individuals move toward independence as valued members of their communities and in the workplace.
The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity.</div>

Azend Pharma

<div>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Flexible schedule
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Training &amp; development
 
 
 
 </li>
 </ul>
 
 Job Summary
 
 
 
 We are seeking a
 
 Licensed Pharmacy Technician
 
 to join our team at
 
 Med One Pharmacy New Market
 
 ! As a Pharmacy Technician, you will be receiving incoming prescriptions, checking for accuracy, and inputting that information into our system. You will also be accepting payments for prescriptions, receiving incoming inventory, and answering customer questions and concerns. The ideal candidate has strong organizational skills, exceptional customer service skills, and prior experience working in a fast-paced environment.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Receive written and faxed prescriptions from both patients and doctor&rsquo;s offices, verify the information is accurate, and input it into the system as needed
 </li>
 <li>
 Maintain proper storage and inventory of all medications in the pharmacy
 </li>
 <li>
 Receive incoming inventory, verify the accuracy, log it within the system, and put it away as needed
 </li>
 <li>
 Maintain proper pharmacy records, including patient profiles, inventory logs, and more
 </li>
 <li>
 Accept payment for prescriptions and small transactions
 </li>
 <li>
 Answer phones and handle customer inquiries, referring to the pharmacy as needed
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent customer service and communication skills
 </li>
 <li>
 Must have active Technician License
 </li>
 <li>
 Strong organizational skills
 </li>
 <li>
 The ability to multitask and shift priorities, as needed
 </li>
 <li>
 Familiarity with pharmacy and medical terminology desired
 
 
 
 </li>
 </ul>
 
 Job Type:
 
 
 
 <ul>
 <li>
 Part Time
 </li>
 <li>
 On-Site
 
 
 
 </li>
 </ul>
 
 Schedule
 
 
 
 <ul>
 <li>
 Monday to Friday
 </li>
 <li>
 Saturdays as needed
 </li>
 <li>
 Flexible Schedule
 
 
 
 </li>
 </ul>
 
 Pay Rate
 
 
 
 <ul>
 <li>
 Hourly
 </li>
 <li>
 $16-$20
 </li>
 <li>
 Bi-weekly pay period
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Paid Sick Time Off
 </li>
 <li>
 Training on Site
 </li>
 <li>
 Flexible Schedule
 
 
 
 </li>
 </ul>
 
 Location
 
 :
</div>

Pharmacy Technician

Seaport Entertainment Group

About the role The Technology Support Analyst supports the needs of Seaport Entertainment Group&rsquo;s business by leveraging a basic understanding of the hospitality and entertainment business to ensure continuous operational availability for SEG&rsquo;s technology environment. This position is responsible for providing technical support and maintenance for all desktop, POS, audio, and video environments ensuring reliability and performance. This role involves resolving incidents, analyzing issues, maintaining documentation, and collaborating closely with vendors, users, and other IT teams to deliver proper solutions and improve the IT teams&rsquo; performance. This is a seasonal role, expected to last approximately 6 months, depending on business needs. ROLES &amp; RESPONSIBILITIES Duties and responsibilities may include, but are not limited to, the following: Provide 1st and 2nd level support for the following environments: desktop, POS, audio, and video. Investigate, diagnose, and resolve technology incidents and service requests. Provide the support &amp; deployment of end user devices, network wireless equipment, and mobile devices. Perform patching and cross-connects, conduct basic network troubleshooting, assist with network hardware setup and maintenance, and collaborate to ensure network reliability. Assist in services for events and temporary technology setups that include site surveys, defining requirements and collaborating with other IT resources to plan and deploy necessary hardware and software to facilitate these events. Investigate technology issues and ensure an overall smooth user experience. Actively participate in Incident and Problem Investigations to triage, gather data, provide hands on support, and communicate information to business &amp; stakeholders of real time developments during service disruptions and/or high-risk problems that may impact operations. Provide tier 1 and 2 support for the endpoint environment, troubleshooting issues in collaboration with IT management, application services and 3rd party teams. Non-Standard office hours and weekend work. Other duties as assigned. EXPERIENCE &amp; EDUCATION A college degree or currently studying in computer science, Information Systems, or related field is preferred. Some knowledge of point-of-sale applications Basic ability with the Microsoft 365 platform Experience in the hospitality (Food &amp; Beverage) and/or entertainment industry is a plus Good problem-solving and analytical skills. Effective communication and interpersonal abilities to work with cross-functional teams. Physical Requirements Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards. Ability to lift and carry items weighing 10 &ndash; 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis). Ability to stand for long periods of time. Compensation: $25 - $30 per hour OUR BENEFITS Taking care of our people is at the heart of everything we do and we&rsquo;re committed to supporting our team with benefits that promote well-being, balance, and growth. From health and wellness to professional development and unique perks, our benefits are designed to help you thrive. Benefits may vary based on employment type and status and may include: Medical, dental &amp; vision coverage 401(k) with company match contributions Life insurance coverage Generous paid time off policy Free family meal 50% employee discount at our businesses A robust employee referral bonus program GROWTH OPPORTUNITIES To us, your career is more than a job&mdash;its a journey. Whether you&rsquo;re just starting your career or looking to take the next step, you&rsquo;ll have access to diverse experiences within restaurants, entertainment, sports, retail, and hospitality to gain exposure across different industries and roles. Our goal is to promote from within, offering mentorship, collaboration, resources and clear paths to advancement as you build valuable skills. In our culture, growth isn&rsquo;t just encouraged&mdash;it&rsquo;s expected, and we&rsquo;re here to support you every step of the way. NOTICE TO THIRD PARTY AGENCIES Please note that The Seaport Corporation does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, SEG will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Seaport explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Seaport Corporation. This job description is not meant to be an &ldquo;all-inclusive&rdquo; list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. The Seaport Corporation reserves the right to change or modify job duties as necessary based on business necessity. SEG participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.

Technology Support Analyst TEMP

Milestone Technologies

<div><div><div><div><div><h2 class="jobSectionHeader">Company Overview</h2>

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. 
 
Our seasoned professionals deliver services based on Milestone&rsquo;s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. 
<h2 class="jobSectionHeader">
Job Overview</h2>

We are seeking a skilled IT Support Specialist to join our team, providing exceptional on-site support in fast-paced tech offices. This role supports a globally recognized leader, and we are looking for a stellar representative to deliver above-and-beyond service to our client.<h2 class="jobSectionHeader">
Responsibilities</h2><ul><li>Provide White-Glove concierge-level customer experience supporting internal employees face-to-face, via chat, and over the phone</li><li>Schedule and communicate travel to regional offices to provide in-person support regularly</li><li>Constantly update users on the status of their incidents, requests, or problems</li><li>Educate users on basic functions and new technologies to streamline their workflow</li><li>Troubleshoot network connectivity issues, including digital authentication, remote access, secure Wi-Fi, and wired connectivity to the internal network</li><li>Support users on applications and tools within the environment, including Office Suite, RSA, Okta, Collaboration tools (Zoom, Google Meet), Mac and Windows OS</li><li>Provide walkup/desktop support during normal business hours, Monday to Friday from 8 am to 5 pm with some after hours required</li><li>Maintain local inventory to ensure replacement equipment is always on hand</li><li>Support IT escalations impacting the site</li><li>Provide conference room support and maintenance</li><li>Coordinate closely with the Office Manager to determine the best course of action when issues arise</li><li>Support Local Wallboard maintenance</li></ul><h2 class="jobSectionHeader">
Skills</h2><ul><li>Strong Windows and Mac OS working knowledge and troubleshooting skills</li><li>Excellent multi-tasking and time management skills and ability to thrive in a fast-paced, high-pressure environment</li><li>Flexibility and resilience, adaptable to a high-change environment, and open to new concepts and/or processes</li><li>Ability to follow proper escalation paths</li><li>Inviting personality, friendly, and sociable</li><li>Ability to take notes and record all interactions and steps taken with users</li><li>Ability to keep work area clean and organized</li><li>Working knowledge of Active Directory and basic AD administration</li></ul><div> 
#LI-JW1</div><h2 class="jobSectionHeader"> 
Compensation</h2>

Estimated Pay Range: The pay for this position is USD $34.00/Hr. and is a Non-Exempt role. 
 
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. 
<h2 class="jobSectionHeader">
Our Commitment to Diversity &amp; Inclusion</h2>
<div>
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. 
 
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
 
 
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.</div></div></div></div></div></div>

Technical Field Operations Technician

Solvere One

<div>
 
 About the Company&nbsp;
 
 
 Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Solvere One focuses on corporate partnerships, proactively managing technology that proves vital for business security, productivity, and growth while reducing the cost of IT ownership. We provide executive-level, white-glove support.&nbsp;
 
 
 Opening&nbsp;
 
 
 Solvere One has an open position for an Onsite Help Desk Technician to provide support to one of our clients located in New York, New York. The duties of the position include fielding incidents via phone and email from client users. The Onsite Help Desk Technician is responsible for resolving all Tier 1&nbsp; and passing all other requests on to tier 2 and Tier 3 technicians.&nbsp; The technician will also work on projects assigned by internal client IT staff.&nbsp;
 
 
 Employee will be expected to interact with users onsite daily in various capacities. Professionalism and courteousness are required. Excellent verbal and written communication skills are also required.&nbsp;
 
 
 Highly qualified candidates will be self-starters, highly motivated, and eager to contribute to the organization's well-being while operating in a fast-paced environment.&nbsp;&nbsp;&nbsp;
 
 
 This role reports to the Service Delivery Manager.&nbsp;
 
 
 Position Requirements:&nbsp;
 
 
 Examples of essential duties are interpreted as being descriptive and not restrictive.&nbsp;
 
 <ul>
 <li>
 
 Identifies, diagnoses, and resolves Tier 1 &nbsp;incidents for users of personal computer software and hardware, local network, the Internet, and new computer technology in a call center environment; communicates solutions to end-users.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Provides one-on-one end-user problem resolution for company-approved Personal Computer (PC) software.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Delivers, tags, set up, and assists in configuring end-user PC desktop hardware, software, and peripherals.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Diagnoses and resolves end-user network or local printer problems, PC hardware problems, e-mail, Internet, and third-party application problems.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Coordinates timely repair of PC equipment covered by third-party vendor maintenance agreements.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Performs minor desktop hardware repair for PC equipment and peripherals not covered by third-party vendor maintenance agreements.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Create detailed technical documentation for resolutions of issues.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Enters and tracks all time and keeps all documentation up to date in PSA Platform in real time.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Identifies, documents and escalates all Tier 2 and Tier 3 incidents in a timely manner.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Update and maintain hardware inventory&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Audio/visual support for conference and training room equipment&nbsp;
 
 </li>
 </ul>
 
 Required Technical Experience:&nbsp;
 
 <ul>
 <li>
 
 Microsoft Windows Desktop OS installation and support&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Apple / Mac Desktop OS installation and support&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Microsoft Office 365 administration and support&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 iPhone / Android troubleshooting&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Multi-factor Authentication configuration and support&nbsp;
 
 </li>
 </ul>
 
 Preferred Technical Experience:&nbsp;
 
 <ul>
 <li>
 
 ConnectWise Manage&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 ConnectWise Automate&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 IT Glue&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Sophos suite of solutions&nbsp;
 
 </li>
 </ul>
 
 This is a full-time, salaried position. Salary commensurate with experience.&nbsp;
 
 
 Benefits include: 401K, PPO healthcare, dental, vision, paid vacation, etc.&nbsp;
 
</div>

Desktop Support Technician - Tier 1

Explore 820+ It technician in New York this March. Find roles across top companies and apply now to boost your career.

820 it technician jobs In New York

IT Support Technician

IT Support Specialist

IT Support Specialist

Pharmacy Technician

Technology Support Analyst TEMP

Technical Field Operations Technician

Desktop Support Technician - Tier 1