operations manager

duty manager

assistant housekeeping manager Jobs in Doha

assistant housekeeping manager

stewarding supervisor

accommodation supervisor

manager of housekeeping

Dusit

<div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<p>PRIMARY RESPONSIBILITIES</p>
<ul><li>Establishes a high degree to excellence in the Housekeeping Department to all assigned areas of the Hotel.</li><li>To be specifically concerned with Room Attendants, Floor Supervisors, Public Area Supervisors, Public Area Attendants and Linen Room.</li><li>In the absence of the Executive Housekeeper, the Assistant Executive Housekeeper will operate the Housekeeping Department and all other areas of responsibility.</li><li>Work closely with and maintain a high degree of excellence for the Service Department.</li><li>Be specifically responsible for the standards of all Guest rooms, Suites, Corridors, back-of-the-house storage and linen rooms.</li><li>Ensure Front-of-the-House public area standards are excellent at all times.</li><li>Ensure all Supervisors continually inspect assigned areas and have turned in inspections.</li><li>Ensure effective and complete training is in use and all associates are well trained.</li><li>Ensure proper key controls are in effect.</li><li>Take accurate linen inventories per SOP.</li><li>Take accurate Guest supply inventory every period.</li><li>Review operating statements and critique unusual surpluses and shortages.</li><li>Audit and approve schedules, wage projections, wage recaps and payroll.</li><li>Review out-of-order rooms daily.</li><li>Provide up-to-date job descriptions for all supervisors and associates.</li><li>Give immediate response to all Guest problems and correspondence.</li><li>Ensure Lost &amp; Found articles are stored properly and logs are maintained.</li><li>Any and all assignments by the Executive Housekeeper must be followed through.</li><li>To ensure effective communications through attending meeting and imparting information at regularly held staff meetings with assistant housekeepers.</li></ul>
<p>
ADMINISTRATIVE RESPONSIBILITIES</p>
<ul><li>Ensure all reports are prepared completely and on time.</li><li>Involve Supervisors and Linen Room Attendants in as many administrative functions.</li><li>To prepare and submit, on the required format, all information necessary for budgeting purposes.</li><li>Screens and Acknowledges daily work schedules.</li><li>Ensures that an effective duty assigned to the sufficiency of manpower in accordance to volume of business.</li><li>Manages time effectively by meeting deadlines on time.</li><li>Administers personnel action on leaves &amp; overtime requests, disciplinary actions and commendation.</li><li>Identifies and solves problems in a professional manner.</li><li>Acknowledges logbook and ensures that each recorded problems is attended.</li><li>Ensures that consumption reports, inventories, lost &amp; found log books are handled according to the policies and procedures.</li></ul>
<p>
TECHNICAL RESPONSIBILITIES</p>
<ul><li>Understands and can explain job descriptions of all positions in the Housekeeping Department</li><li>Knows and understands policies relating to Housekeeping, laundry, and other areas in the Rooms and Guest Services including Engineering and other departments.</li><li>Recognizes good quality products and presentation.</li><li>Checks and improves all service standards established by the company.</li><li>Provides assistance to the staff when required during peak periods.</li><li>Maintains grooming standards for all personnel.</li><li>Conserve energy and water at all time by not decreasing guest comfort and cleaning efficiency.</li><li>Ensures that Housekeeping and related departments&rsquo; employees can communicate with guests and the fellow employees politely and professionally.</li><li>Maintains and improves the quality of services and facilities according to the company&rsquo;s standards at all times.</li></ul>
<p>
COMMERCIAL RESPONSIBILITIES</p>
<ul><li>Communicates effectively with guest, clients, business partners and employees.</li><li>To be a good sales person to promote hotel&rsquo;s image and businesses.</li><li>Participates community projects or activities in order to promoting the hotel&rsquo;s image and cooperation to improve community relationship.</li><li>Represents management team, hotel, and company well with any external guests.</li></ul>
<p>
HUMAN RESOURCES RESPONSIBILITIES</p>
<ul><li>Coaches and counsels all staff when applicable.</li><li>Provides the most effective training to all housekeeping and related employees regularly.</li><li>Motivates staff to grow within the company.</li><li>Develops him/ herself to be better manager at all times.</li></ul>
<p>
RELATIONSHIP</p>
<ul><li>Reports to Executive Housekeeper</li><li>Directs and supervises activities of the Housekeeping and other related employees.</li><li>Coordinates with other managers for all activities of the hotel.</li><li>Interacts with clients, guests, government officials, supplies, and other important individual in the community in promoting the hotel.</li></ul>
OTHERS
<ul><li>Continuous learning through own IDP.</li><li>Any other duties as may be assigned by the superior.</li></ul>
<p>
ACCOUNTABILITIES</p>
<ul><li>Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</li></ul>
<p>
COMPANY&rsquo;S CULTURE</p>
<ul><li>Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;</li></ul>
<p>
CONFIDENTIALITY</p>
<ul><li>Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</li></ul>
<p>
JOB REQUIREMENTS
</p><ul><li>Bachelor degree in Hotel Management or relevant discipline.</li><li>Minimum of 5 years in supervisory Housekeeping role in a similar capacity, preferably in a 5 star class environment.</li><li>Knowledgeable in Housekeeping operation and cleaning methods.</li><li>Have excellent English communication skills both in written and spoken.</li><li>Detail-oriented and possess pleasant personality with excellent communication and interpersonal skills.</li></ul><br>
</div><div><div>
</div></div></div><div></div><div><div><div><h2 class="jobSectionHeader"><b>Information</b></h2><div>
<ul><div><div><div>Date Posted</div>
<div>November 12, 2025</div>
</div></div><div><div><div>Location</div>
<div><div>dusitD2 Salwa Doha
</div></div></div></div><div><div><div>Division</div>
<div><div><div>Baan Dusit Thani &gt; Housekeeping</div></div></div></div></div></ul></div></div></div></div></div></div>

Assistant Housekeeping Manager

D.C. Global Talent Inc.

<div><div>Director of Housekeeping</div><div><b>
Location: </b>Doha<br>
<br>
<b>Employment Type: </b>Full-Time<br>
<br>
<b>Salary: </b>QAR 14,000/month<p></p>
Position Summary</div><div>
We are seeking an accomplished and forward-thinking <b>Director of Housekeeping </b>to lead and elevate housekeeping operations across all areas of a distinguished luxury property in <b>Doha </b>. This role is central to upholding world-class cleanliness, presentation, and service standards that define exceptional guest experiences.
</div><div>The ideal candidate will bring a proven background from<b> Forbes Five-Star properties </b>or equivalent <b>ultra-luxury hospitality environments </b>, with the expertise to inspire excellence, foster team pride, and deliver flawless service consistency across the entire operation.<p></p>
Key Responsibilities<ul><li>
Provide strategic leadership and oversight for all housekeeping operations, including guest rooms, public areas, restaurants, event spaces, spa, fitness facilities, and back-of-house areas.
</li><li>Develop and implement departmental policies, procedures, and service standards in line with international luxury hospitality benchmarks.
</li><li>Lead, coach, and motivate a diverse team of supervisors, room attendants, and support staff to achieve and sustain the highest service standards.
</li><li>Conduct regular inspections to ensure pristine cleanliness, meticulous attention to detail, and consistency across all areas.
</li><li>Collaborate closely with Engineering, Front Office, and Food &amp; Beverage departments to ensure operational efficiency, timely room readiness, and outstanding guest satisfaction.
</li><li>Oversee departmental budgets, payroll, and cost controls while maintaining efficiency and quality.
</li><li>Implement effective training and career development programs that empower team members and build future leaders.
</li><li>Ensure full compliance with hygiene, health, safety, and sustainability protocols in line with Qatar&rsquo;s hospitality regulations.
</li><li>Drive innovation through new technologies, eco-friendly practices, and advanced housekeeping methodologies.
</li><li>Cultivate strong supplier and vendor relationships to maintain access to premium-quality products and services.
</li><li>Serve as an active member of the hotel&rsquo;s leadership team, contributing to strategic decisions, guest satisfaction goals, and overall operational excellence.
</li></ul><p></p>Qualifications &amp; Competencies<ul><li>
Proven experience as a Director of Housekeeping or in a senior leadership role within luxury hospitality or Forbes Five-Star properties.
</li><li>Must bring international experience and a fresh global perspective to the operation.
</li><li>Exceptional leadership and team-building skills, with the ability to inspire multicultural teams toward shared excellence.
</li><li>Strong financial acumen, with demonstrated experience managing budgets, forecasting, and cost efficiencies.
</li><li>Comprehensive understanding of modern housekeeping systems, inventory control, and hotel management technology.
</li><li>Advanced organizational, analytical, and problem-solving skills.
</li><li>Deep knowledge of hygiene, sanitation, sustainability, and occupational health standards.
</li><li>A strategic mindset with a commitment to continuous improvement and innovation.
</li><li>Professional demeanor, cultural awareness, and a genuine passion for luxury service delivery.</li></ul></div></div>

Director of Housekeeping

Accor

<div><b>Company Description</b><p><b><br>
La Cigale Hotel Managed by Accor</b> is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. Recognized as a prominent landmark for both business and leisure travelers, the hotel offers 225 elegantly appointed rooms and suites, nine exceptional dining and entertainment outlets&mdash;including two nightlife venues and outdoor seating areas&mdash;two modern ballrooms, a 490 sqm gymnasium, a 20-meter indoor swimming pool, and a full-service deluxe spa. Designed as an urban sanctuary, La Cigale blends contemporary sophistication with world-class hospitality. Conveniently located in central Doha, the hotel is just a 2-minute walk from Al Sadd Metro Station and a 30-minute drive from Hamad International Airport, offering seamless access to the city&rsquo;s commercial and cultural hubs. As part of <b>Accor</b>, a global leader in hospitality, La Cigale Hotel is committed to delivering outstanding guest experiences while fostering an inclusive and growth-driven environment for its team.</p><p><b>
What is in it for you:</b></p><ul><li>
Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>
Learning programs through our Academies designed to sharpen your skills</li><li>
Ability to make a difference through our Corporate Social Responsibility activities</li><li>
Career development opportunities with national and international promotion opportunities.</li></ul><p><b>
Why work for Accor?</b></p><ul><li>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</li></ul><p>
Do what you love, care for the world, dare to challenge the status quo! <b>#BELIMITLESS</b></p><b><br>
Job Description</b><ul><li><p><br>
Supervise daily housekeeping operations across guest rooms, public areas, and back-of-house spaces.</p></li><li><p>
Develop and implement cleaning schedules and procedures.</p></li><li><p>
Inspect rooms and public areas to ensure cleanliness and maintenance standards are met.</p></li><li><p>
Coordinate with Maintenance, Front Office, and Laundry departments to resolve issues promptly</p></li><li><p>
Recruit, train, and supervise housekeeping and laundry staff.</p></li><li><p>
Conduct regular staff meetings, performance evaluations, and coaching sessions.</p></li><li><p>
Foster a positive, motivated, and service-oriented team culture.</p></li><li><p>
Manage and monitor housekeeping supplies, equipment, and linen inventory.</p></li><li><p>
Prepare and manage departmental budgets and cost-control measures.</p></li><li><p>
Ensure proper use and maintenance of cleaning equipment and materials.</p></li><li><p>
Handle guest complaints or requests promptly and professionally.</p></li><li><p>
Maintain high guest satisfaction scores through service excellence.</p></li><li><p>
Implement and monitor brand or property standards consistently.</p></li><li><p>
Ensure compliance with hygiene, safety, and environmental regulations.</p></li><li><p>
Conduct regular safety training and audits.</p></li><li><p>
Maintain accurate records of cleaning procedures, incidents, and inspections.</p></li></ul><b><br>
Qualifications</b><ul><li><p><br>
Diploma or degree in Hospitality Management.</p></li><li><p>
Minimum 5&ndash;10 years of housekeeping supervisory or managerial experience, preferably in a hotel or large facility.</p></li><li><p>
Strong leadership, communication, and organizational skills.</p></li><li><p>
Proficient in MS Office and housekeeping management software</p></li><li><p>
Excellent eye for detail and commitment to cleanliness and service excellence.</p></li><li><p>
Ability to work flexible hours, including weekends and holidays.</p></li></ul><b><br>
Additional Information</b><p><b><br>
Our commitment to Diversity &amp; Inclusion:</b></p><p>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></div>

Housekeeping Manager

Marriott International

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25154965
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Housekeeping &amp; Laundry
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 The Westin Doha Hotel &amp; Spa, Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Non-Management
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
 <br/>
 <br/>
 Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
 <br/>
 <br/>
 <strong>
  Preferred Qualification
  <br/>
  <br/>
 </strong>
 Education: High school diploma or G.E.D. equivalent.
 <br/>
 <br/>
 Related Work Experience: At least 1 year of related work experience.
 <br/>
 <br/>
 Supervisory Experience: At least 1 year of supervisory experience.
 <br/>
 <br/>
 License or Certification: None
 <br/>
 <br/>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


<div><b>Additional Information</b><br>
<b>Job Number</b>25174321<br>
<b>Job Category</b>Housekeeping &amp; Laundry<br>
<b>Location</b>Marriott Executive Apartments City Center Doha, Diplomatic Street, Area 61, Street 806, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Enter status of rooms cleaned. Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork. Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper. Respond promptly to requests from guests and other departments. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.</p><p><br>
</p><p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Visually verify and interpret written documents. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATION</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Housekeeping Shift Leader

Raffles

<div><b>Company Description</b><p><br>
#BeLimitless</p><p>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.</p><p>
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p><p>
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS</p><b><br>
Job Description</b><p><b><br>
Key Responsibilities:</b></p><ul><li><p>
Assist the Executive Director Housekeeping in all phases of housekeeping activities.</p></li><li><p>
Report to shift on time in issued uniform in a neat, clean and tidy appearance at all times and ensure, supervised that the subordinates are well groomed.</p></li><li><p>
Arrange departmental weekly rosters including vacation planning and schedule them according to business level and forecast.</p></li><li><p>
Responsible for controlling expenses and keeping expenses in line with the budget.</p></li><li><p>
Participate to the budgeting exercise.</p></li><li><p>
Responsible for ensuring staffing needs and daily assignments in accordance with occupancy.</p></li><li><p>
Manage rotational or periodic cleaning programs and regular inspections of suites and public areas, back of the house areas, and service areas.</p></li><li><p>
Conduct daily briefing to subordinates in the absence of the Executive Director Housekeeping</p></li><li><p>
Check all the suites on arrival under his/her care daily, to ensure departmental and Forbes 5-Star standard of cleanliness, maintenance and sanitation. This spot check may either be following a routine check out suite cleaning, in house guest suite cleaning or turn down service.</p></li><li><p>
Randomly check rooms and fill scoring check list daily to be able to give feedback to both supervisors and attendant.</p></li><li><p>
Maximize suite inspection productivity to enhance high standards of cleanliness and minimize outstanding defects and repairs.</p></li><li><p>
Establish, implement and monitor the maintenance and repair program of guest suites and rooms. Ensure that repair request is being processed and monitor</p></li><li><p>
Ensures that VIP arrivals and in-house requirements are dealt with, including final VIP suite inspection and amenity check. Liaise with Front Office for special requests.</p></li><li><p>
Constantly inspect housekeeping areas and ensure cleanliness, tidiness and safe. Maintain pleasing environment for guests.</p></li><li><p>
Randomly check floor pantries to ensure the inventories are properly stocked with par level, cleaned and tidied.</p></li><li><p>
Assist the Executive Director Housekeeper to deal with all contractors or suppliers (when applicable).</p></li><li><p>
Assisting in special projects, refurbishments and renovations if required.</p></li><li><p>
Leads by example. Maintains a positive, cooperative work environment &amp; good communication with all related departments and management.</p></li><li><p>
Leads by example. Promotes a work environment where team members feel valued, involved, appreciated and safe.</p></li><li><p>
Assist in training of team members pertaining to equipment handling, cleaning techniques and chemical use.</p></li><li><p>
Observe team member performance and identify training needs.</p></li><li><p>
Evaluate team member performance, through daily scoring check lists.</p></li><li><p>
Perform and document regular appraisal and evaluation of performances.</p></li><li><p>
Responsible to motivating, disciplining and counseling team members when applicable.</p></li><li><p>
Anticipate guest needs, respond promptly and acknowledge all guest, maintain positive guest relations and ensure guest satisfaction at all times.</p></li><li><p>
Schedule &amp; conduct refresh training to ensure emergency procedures, health &amp; safeties as well as hygiene rules are strictly followed to avoid health and safety hazards and injury.</p></li><li><p>
Document and follow-up on employees&rsquo; files.</p></li><li><p>
Keep open communication with management &amp; subordinates.</p></li><li><p>
Use creative and participate to the recognition program of subordinates.</p></li><li><p>
Escalate to higher management any difficult situations or problems.</p></li><li><p>
Responsible to keep records of special cleaning and maintenance up to date.</p></li><li><p>
Responsible to keep record of contractors / supplier&rsquo;s interventions.</p></li><li><p>
Respect the privacy of guests &amp; colleagues&rsquo; information.</p></li><li><p>
Remain well-mannered and well-groomed as per department and company standard.</p></li><li><p>
Participate in the hotel recycling program and encourage team members to reduce, re-use and recycle.</p></li><li><p>
Perform any other duties and task as required by Assistant Director &ndash; Rooms and Executive Housekeeper - Rooms.</p></li></ul><b><br>
Qualifications</b><p><b><br>
Qualifications:</b></p><ul><li>
Minimum of 4 years working experience in a similar role.</li><li><p>
Professional appearance.</p></li><li><p>
Post graduate or hotel management school</p></li><li><p>
Ability to function well as part of a team.</p></li><li><p>
Computer skills required (Microsoft Excel and Microsoft Word).</p></li><li><p>
Knowledge and experience in maintaining material, fabric and flooring.</p></li><li><p>
Able to interact with guest respectfully, naturally and efficiently.</p></li><li><p>
Aware of FLHSS (Fire, Life, Health &amp; safety, Security) standards.</p></li><li><p>
Diligent attention to safety.</p></li><li><p>
Full understanding of Raffles Doha and Fairmont Doha vision and values.</p></li></ul></div>

Assistant Director Housekeeping

Crowne Plaza Hotel

<div><p>We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG&reg;, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues, and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We&rsquo;re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha &ndash; The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.</p><p>
</p><p><b>Your day-to-day:</b></p><ul><li>Supports the Executive Housekeeper in their duties, acting as their substitute during absences, attending daily hotel meetings, and presenting projects.</li><li>Supports supervisory teams in their tasks as operational requirements demand, showing consistent support and leading by example to ensure guest satisfaction.</li><li>Develops service and quality standards for all departmental areas in collaboration with the Executive Housekeeper, adapting chain-provided standards to maximize hotel efficiency</li><li>Adheres at all times to IHG standard quality and service standards, consistently embodying the brand's values and ethos.</li><li>Acts as a role model of conduct, teamwork, and leadership within the hotel team, maintaining a positive and proactive attitude while leading by example.</li><li>Maintains excellent courtesy toward guests, respecting their privacy and adapting to their needs at all times..</li><li>Implements operational methodologies at both operational and supervisory levels, including administrative processes and quality controls to ensure adherence to standards.</li><li>Trains and mentors teams, leading by example and conducting constant follow-ups to achieve optimal performance levels. Identifies training needs and adapts to current situations.</li><li>Audits as many rooms as possible, both occupied and unoccupied, ensuring strict compliance with standards while considering guest preferences.</li><li>Places special emphasis on guest preferences, leading the team in this regard, promoting personalisation, and ensuring attention to detail in daily tasks.</li><li>Maintains constant supervision of all hotel areas to ensure optimal condition, coordinating with supervisory teams to address deficiencies or incidents.</li><li>Maintains constant and active communication with hotel operational departments to ensure coordinated and seamless teamwork, delivering a 5-star experience to guests.</li><li>Prepares staff schedules based on hotel occupancy and needs, including events or special functions, ensuring the team size is appropriate for task completion.</li><li>Performs administrative tasks assigned by the Executive Housekeeper, with a special focus on cost-control processes.</li><li>Establishes maintenance protocols for equipment, including routine inventories and periodic functionality checks.</li><li>Coordinates inventory of hotel linens and towels to ensure proper tracking of materials and prevent losses or improper usage.</li><li>Performs other tasks as assigned by the Housekeeping Management Team or the Hotel Management.</li></ul><p>
</p><p><b>What we need from you:</b></p><ul><li>Housekeeping management 2 &ndash; 5 years&rsquo; experience in the hotel/leisure/same position</li><li>Proficiency, at a basic level, with computers and computer programs, including Microsoft Office</li><li>Excellent leadership, interpersonal and communication skills</li><li>Committed to delivering high levels of customer service</li><li>Flexibility to respond to a range of different work situations</li><li>Strong communication skills</li><li>A passion for delivering exceptional levels of guest service
</li></ul><p></p><p><b>What you can expect from us:</b></p><p>
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.
</p><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
</p><p>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our wellbeing</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

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