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associate client success manager

marketing associate

BOKA Restaurant Group

<div>Boka Restaurant Group is currently looking for a Marketing &amp; Social Media Specialist! 
 
The Marketing &amp; Social Media Specialist serves as the primary marketing lead for an assigned portfolio of restaurant concepts This individual is responsible for shaping, executing, and optimizing comprehensive social media and marketing strategies across a portfolio of restaurant locations. With a strong grasp of brand identity, consumer behavior, and digital trends, the Specialist will act as both a creative and analytical driver, partnering closely with restaurant teams, chef partners, and marketing leadership to elevate brand awareness, guest engagement, and business results through integrated marketing initiatives. 
 
Success in this role comes from balancing strategic thinking with exceptional execution, building strong relationships with restaurant teams, remaining curious about emerging trends, and bringing creativity, adaptability, and accountability to every project. 
Key Responsibilities:<ul><li>Minimum 2-3 days onsite across the restaurants weekly for balance of strategy, planning, and content capture. This position will be required to be available nights and weekends as assigned based on restaurant events and marketing needs.</li></ul>
Strategic Leadership<ul><li>
Lead the development and execution of integrated social media and marketing strategies tailored to each assigned restaurant&rsquo;s brand positioning and business objectives.</li><li>
Partner with the Sr. Marketing Manager to develop quarterly and annual strategic plans.</li><li>
Develop strategic marketing recommendations that align with restaurant goals, seasonal initiatives, guest trends, and business priorities.</li><li>
Proactively identify opportunities to amplify brand awareness, support restaurant initiatives, and drive guest engagement across platforms.</li></ul>
Content Strategy &amp; Management<ul><li>
Own and manage the content calendar for each assigned concept, ensuring alignment with brand voice, aesthetic, and overall marketing goals.</li><li>
Direct and oversee content production (photography, videography, reels, storytelling), collaborating with in-house teams and external partners as needed.</li><li>
Develop marketing decks, shot lists, and mood boards for monthly content shoots while coordinating with restaurant teams to ensure successful execution. 
Review performance analytics to inform content and posting strategies, optimizing reach, engagement, and conversion.</li></ul>
Brand &amp; Platform Oversight<ul><li>
Serve as the brand steward for each assigned location across digital platforms ensuring consistency, tone, and professionalism across all touch points.</li><li>
Manage day-to-day posting, scheduling, and community engagement across Instagram, Facebook, TikTok, and other relevant platforms, with an eye toward innovation and trend alignment.</li><li>
Monitor industry, hospitality, and social media trends to identify opportunities that keep assigned concepts culturally relevant and competitively positioned.</li></ul>
Cross-Functional Collaboration<ul><li>
Act as the primary liaison between marketing and restaurant teams, guiding campaign execution, capturing in-the-moment content, and communicating marketing objectives clearly and effectively.</li><li>
Build trusted relationships with chef partners, restaurant leadership, operations teams, and cross-functional departments to ensure marketing initiatives align with business goals.</li><li>
Coordinate with photographers, creators, influencers, media partners, and other vendors as needed to support marketing initiatives.</li><li>
Lead marketing support for restaurant openings, pop-ups, menu launches, events, and activations ensuring timelines and deliverables are met.</li><li>
Maintain a consistent presence in the restaurants, rotating through the locations each week ensuring constant communication with management and culinary teams.</li></ul>
Innovation &amp; Professional Development 
<ul><li>
Stay current on emerging hospitality, travel, marketing, and social media trends.</li><li>
Continuously identify opportunities to improve marketing performance, operational workflows, and guest engagement.</li></ul>
Performance Analysis &amp; Reporting<ul><li>
Regularly review performance metrics and generate insights reports to assess ROI, campaign success, and content performance.</li><li>
Make data-informed recommendations for strategy refinement, audience growth, and platform experimentation.</li><li>
Present campaign performance, insights, and recommendations to marketing leadership and restaurant teams as needed.</li></ul>
Preferred Qualifications<ul><li>
3&ndash;5 years of experience in marketing, social media, hospitality, or a related field</li><li>
Strong photography and mobile video creation skills</li><li>
Experience using Meta Business Suite, Google Analytics, Canva, Adobe Creative Suite, or similar marketing platforms</li><li>
Exceptional project management and organizational skills</li><li>
Excellent written and verbal communication skills</li><li>
Ability to manage multiple brands and competing priorities simultaneously</li><li>
Passion for restaurants, hospitality, food, and storytelling</li></ul>
Benefits &amp; Perks: Health, Dental, and Voluntary Benefits Package (available after 90 days), free membership to Chicago Athletic Clubs employer-sponsored mental health and resource program, 401(k) program, life insurance, wellness benefits, paid parental leave, paid vacation, career mentorship and growth potential, and dining incentives across our 20+ establishments! 
 
Physical Requirements:<ul><li>
Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds</li><li>
Safely and effectively use all necessary tools, equipment, and cleaning chemicals</li><li>
Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces</li><li>
Ability to bear exposure to hot and cold environments</li></ul>
More detail about Boka Restaurant Group part of BOKA Restaurant Group</div>

Marketing & Social Media Specialist - Boka Restaurant Group

Job descriptionNEA is looking for candidates who have a patient and nurturing personality, are highly organized, dependable, and creative.Responsibilities include:- Assist lead teacher in implementing NEA's educational program- Meet the individual needs of the children- Interact with the children to support play and exploration- Ensure the children are supervised at all times- Help to maintain organized and clean classrooms- Be friendly and approachable with children, staff, and familiesBenefits:- PTO- 1 week of paid winter holiday break- 1 week of paid sick time- Employee childcare discount- Health and life insurance- Pension Plan- Paid staff development daysLicense/Certification:CPR Certification (Preferred)Child Development Associate Certification (Preferred)Job Type: Full-timeSchedule:8 hour shiftMonday to FridayCOVID-19 considerations:Must be fully vaccinated at date of hireEducation:Associate (Preferred)Experience:Early Childhood Education: 1-2 years (Preferred)Job Type: Full-timeJob Type: Full-timePay: From $19.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Assistant Teacher in Infant Room

Product Marketing Manager

Humana

<div><h1 class="jobSectionHeader">Become a part of our caring community 
</h1>
The Associate Director, Edge Security &amp; Traffic Management is responsible for leading the design, build, and operation of enterprise traffic management platforms that enable secure connectivity, high availability, and modern application delivery across corporate and subsidiary environments. 
 
This role oversees External Global Traffic Management (Akamai), Internal GTM (Citrix NetScaler and F5), and Local Traffic Management solutions across on-premises and cloud platforms (Azure Application Gateway, GCP ILB/ELB), as well as Edge Security tooling including Akamai AAP and F5 Shape Botnet protection. 
 
The Associate Director provides both strategic and operational leadership to ensure these platforms operate reliably at scale while advancing modernization, standardization, and the maturity of a hybrid Agile delivery model. This role is accountable for delivering consistent solution designs, improving user experience, and curating supported enterprise architectural patterns to reduce operational friction and team churn.
The Associate Director, Edge Security &amp; Traffic Management leads a multi-disciplinary engineering and operations organization responsible for enterprise-scale traffic management capabilities. These platforms form the backbone of multi-region application connectivity and operate alongside web application firewall (WAF), bot protection, and network security controls to ensure secure access, application hardening, and availability across internal systems, cloud environments, and external internet-facing resources. 
This role is responsible for driving consistent execution, improving platform resilience, and advancing modernization initiatives across traffic management and edge security tools. 
The Associate Director oversees a skilled team with a focus on enterprise-class maturity, including clear separation of engineering and operations responsibilities to optimize delivery cycles. This includes enhancing an established SAFe Agile model to ensure sustained delivery while mitigating burnout. The role also curates a standardized set of approved templates and patterns for traffic management, ensuring a secure-by-design, scalable, and repeatable solutioning approach.<h1 class="jobSectionHeader"> 
Use your skills to make an impact 

</h1>Key Responsibilities<ul><li>
Provide leadership for engineering and operations teams responsible for enterprise load balancing, traffic management and gateway services, and edge integrations</li><li>
Own the strategy, roadmap, and operational performance of Secure Edge platforms enabling resilient, hardened connectivity</li><li>
Ensure high availability, performance, and resiliency of services governing enterprise traffic and user access across on-premises and cloud environments</li><li>
Drive modernization initiatives, including on-premises standardization, optimization of cloud-delivered global traffic services, and integration of native cloud gateways</li><li>
Establish and maintain consistent policies, standards, and architectural patterns across corporate and subsidiary environments</li><li>
Oversee operational metrics, service health monitoring, incident response, and continuous improvement efforts</li><li>
Manage budgets and resource allocation across associates, contractors, and supporting services</li><li>
Develop and mentor senior technical leaders while building and sustaining high-performing engineering teams</li></ul> 
Required Qualifications<ul><li>
Bachelor&rsquo;s degree or equivalent practical experience</li><li>
6+ years of experience in load balancing, infrastructure security, or related technical domains</li><li>
2+ years of experience leading and managing technical teams</li><li>
Demonstrated experience developing engineers and operations staff into clearly defined roles and career paths</li><li>
Hands-on experience operating and scaling enterprise traffic management platforms</li><li>
Experience with F5 BIG-IP and Citrix NetScaler platforms</li><li>
Strong understanding of load balancing principles, architectures, and design patterns</li><li>
Experience operating in highly regulated environments and supporting audit and compliance requirements</li><li>
Ability to align vendor strategy with enterprise standards and provide long-term technical direction</li><li>
Proven ability to partner across the enterprise to build trusted relationships, influence outcomes, and establish clear boundaries</li></ul> 
Preferred Qualifications<ul><li>
Experience with WAF, DDoS, and bot mitigation security controls</li><li>
Experience driving modern traffic management solutions for multi-region, cloud-hosted applications (e.g., Azure Application Gateway, Akamai GTM)</li><li>
Strong understanding of network traffic flows and application delivery patterns</li><li>
Demonstrated success leading cross-functional initiatives within large, matrixed organizations</li><li>
Prior experience in healthcare, financial services, or other highly regulated industries</li></ul>
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$156,600 - $215,400 per year 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<h1 class="jobSectionHeader"> 
About us 
</h1>
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

Associate Director, Edge Security & Traffic Management

The Millennium Group

<div>Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.<h2 class="jobSectionHeader">
Job Summary &ndash; Mail &amp; Copy Associate</h2>
The Mail &amp; Copy Associate supports daily mailroom and copy center operations in a large corporate campus environment. This role handles mail receiving, sorting, scanning, delivery, and data entry, while also operating high‑volume copiers and managing print requests. The position requires strong customer service, clear communication, the ability to multitask, and the flexibility to shift between mail and copy tasks based on business needs. Physical activity is a core part of the role, including walking between buildings, lifting up to 50 lbs, and pushing handcarts. 
<h2 class="jobSectionHeader">
Key Requirements</h2><ul><li>
Strong customer service skills with confidence interacting in person and electronically</li><li>
Ability to multitask and pivot between mail and copy functions</li><li>
Professional written and verbal communication</li><li>
Strong MS Office skills (Excel, Outlook, Word, PowerPoint)</li><li>
Ability to walk, stand, bend, lift up to 50 lbs, and push handcarts across a large campus</li><li>
Organized and able to maintain a clean, efficient work area</li><li>
Reliable team player with a cooperative, positive attitude</li></ul> 
<h2 class="jobSectionHeader">
Qualifications</h2><ul><li>
High School Diploma or equivalent</li><li>
2&ndash;5 years of customer service and MS Office experience</li><li>
Experience in mail, shipping/receiving, or copy center environments preferred</li><li>
Ability to operate high‑volume copiers (Xerox)</li><li>
Ability to type 40&ndash;45 WPM</li><li>
Comfortable using PDA scanners and performing data entry</li><li>
Valid driver's license (for campus deliveries if required)</li></ul> 
WATCH Where Service Matters:</div>

Mail & Copy Associate 8AM-5PM

Ogilvy

<div><div>About Ogilvy
Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity &ndash; innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook. 
About WPP
WPP is the trusted growth partner for the world&rsquo;s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company &ndash; powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
</div><div><div><div><h3 class="jobSectionHeader">About Ogilvy</h3>
Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.
About Social@Ogilvy: At Ogilvy, we believe in making brands matter. Social@Ogilvy is at the forefront of defining the next generation of marketing communications, driving word-of-mouth and action for our clients. We are a dynamic, fast-paced team passionate about connecting brands with people online in meaningful ways. As part of the broader PR &amp; Influence and Social team, you will also work collaboratively with team members on integrated PR and Influence campaigns.
The Role: We are looking for a visionary and highly commercially-minded Senior Manager &ndash; Social Media &amp; Influence to champion our social and influencer offering in Kuala Lumpur
As a Senior Manager, you are a core leader within the Social@Ogilvy team. You will own senior client partnerships, drive the strategic vision for our key social and influencer accounts, and actively contribute to business development and agency growth. You will oversee a team of a Manager, Senior Executives, Executives, content creators and specialists, cultivating a culture of creative excellence, strategic rigour, and commercial discipline.
KEY RESPONSIBILITIES:
<div><ul><li>Business Growth &amp; New Business Pitches</li></ul>
</div><ul><li>Key person in response teams for major social and influencer RFPs, designing winning pitches and presenting social-first integrated ideas.</li>
<li>Drive commercial growth by upselling and cross-selling social and influence offerings to the wider Ogilvy client roster.</li>
<li>Elevate the agency's proprietary tools, frameworks, and packages to keep Social@Ogilvy at the cutting edge of the market.</li>
</ul><div><ul><li>Client Partnership &amp; Strategic Counsel
</li></ul></div><ul><li>Act as a strategic partner to senior client stakeholders (CMOs, Marketing Directors), leading quarterly business reviews (QBRs) and high-level strategy workshops.</li>
<li>Proactively identify and brief clients on macro social shifts, creator economy dynamics, and early adoption of emerging platforms.</li>
<li>Direct counsel during high-stakes social media crises, crafting communication strategies to protect brand reputation.</li>
</ul><div><ul><li>Partner Network &amp; Operational Excellence
</li></ul></div><ul><li>Define and optimise collaborative processes between Social@Ogilvy, the Content Studio, PR, and Creative teams.</li>
<li>Cultivate strategic, preferred-partner alliances with major platforms (Meta, TikTok, Google) and top-tier creator agencies.</li>
</ul><div><ul><li>Influencer Practice Leadership &amp; Strategy
</li></ul></div><ul><li>Define the agency&rsquo;s overarching point of view, proprietary methodology, and strategic framework for influencer marketing.</li>
<li>Champion long-term, &quot;always-on&quot; brand-ambassador models and affiliate/social-commerce strategies (e.g., TikTok Shop, XiaoHongShu integrations) for key clients.</li>
<li>Drive the evaluation, onboarding, and scaling of influencer marketing platforms and analytics tools within the agency.</li>
<li>Standardise the data-led approach to influencer identification, ROI, and fraudulent follower detection.</li>
<li>Represent Social@Ogilvy in the broader marketing and creator community, building elite partnerships directly with platforms (Meta, TikTok, Google) to secure exclusive alpha/beta program access for influencer campaigns.</li>
</ul><div><ul><li>Team Empowerment &amp; Culture</li></ul>
</div><ul><li>Set the training curriculum for the wider social team, fostering a culture of relentless curiosity, creative bravery, and strategic precision.</li>
<li>Inspire and nurture a diverse team of social practitioners, driving retention and professional growth across all levels.</li>
</ul>QUALIFICATIONS &amp; SKILLS:
<ul><li>Experience: 7&ndash;8+ years of industry experience in social media, digital marketing, or influencer relations (with at least 4 years in a leading agency environment).</li>
<li>Commercial Acumen: Strong understanding of agency business models, scoping, pricing, and overall project/account profitability.</li>
<li>Pitch Experience: Proven track record of leading and winning high-value new business pitches.</li>
<li>Strategic Mastery: Outstanding capability to translate business challenges into culture-shaping, social-first and influencer-led creative campaigns.</li>
<li>Leadership: Exceptional leader who can guide, inspire, and keep a multi-layered team focused and motivated under tight deadlines.</li>
<li>Communication: Flawless presentation and persuasion skills in English. Proficiency in Mandarin and/or BM is a strong advantage.</li>
</ul>Note: This role may involve close collaboration with an alcoholic beverage brand. Candidates should be fully comfortable with the nature of the product and related marketing activities.
What You Will Learn &amp; Apply:
<ul><li>A deep understanding of what makes great social work and what it takes to make it happen.</li>
<li>Proficiency in using internal and external research capabilities to prepare in-depth analyses.</li>
<li>The ability to stream briefs into the right workflow (e.g., content studio/creative process) based on integrated marketing communications principles.</li>
<li>How to manage expectations of internal and external stakeholders effectively.</li>
<li>Relationship-building skills with internal and external stakeholders to facilitate project outcomes.</li>
</ul><h3 class="jobSectionHeader">How We&rsquo;ll Support You</h3>
Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We&rsquo;ll empower you with the tools you&rsquo;ll need to succeed. We&rsquo;ll give you the autonomy to seek out new paths and better ways of doing things. We&rsquo;ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we&rsquo;ll provide opportunities for you to do work of which you&rsquo;ll be proud, with people you&rsquo;ll be proud to call your teammates.
</div></div></div><div>At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.
We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.
Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.
Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.</div></div><div></div>

Senior Manager, Social

Manulife

<div>Join Manulife&rsquo;s Affinity Marketing team, focused on driving customer acquisition, conversion, and retention across a portfolio of insurance products (Health &amp; Dental, Life, Travel, and Mortgage). This role is accountable for leading end-to-end acquisition and retention programs across affinity partners, translating business goals into integrated plans, driving measurable performance improvement, and building strong partner confidence through disciplined execution and clear insights.
Position Responsibilities
1. Campaign Ownership &amp; Execution
<ul><li>Lead end-to-end delivery of acquisition and retention campaigns across a portfolio of affinity partners&mdash;from brief to launch to post-campaign learnings&mdash;ensuring timelines, dependencies, approvals, and quality standards are met.
</li><li>Own campaign orchestration across paid media, email, content, direct mail, and digital experiences, coordinating internal teams, external agencies and vendors to deliver on plan.
</li><li>Lead agency briefings and creative development processes, ensuring outputs are on-strategy, on-brand, compliant, and performance-oriented.
</li><li>Own the marketing calendar across assigned partners, proactively managing trade-offs, risks, and delivery expectations.
</li><li>Partner with the Senior Marketing Manager on strategy and annual planning; lead the translation of strategy into executable plans, performance management, and partner-facing reporting.
</li></ul>2. Performance Optimization &amp; Analytics
<ul><li>Define performance goals and success measures per initiative; monitor in-flight performance and make data-backed recommendations on channel allocation, creative iteration, audience refinement, and journey improvements.
</li><li>Partner with analytics and global performance teams to ensure accurate tracking, attribution, and reporting; translate insights into clear actions for future planning.
</li><li>Contribute to measurement frameworks and business outcomes, including CPA, LTV, ROI, and funnel performance across partner portfolios.
</li><li>Create and deliver clear, insight-driven presentations to internal and external stakeholders, effectively communicating annual plans, campaign performance, and recommendations.
</li></ul>3. Cross-Functional Collaboration
<ul><li>Serve as the day-to-day marketing lead for assigned partners, building alignment across sales, product, analytics, compliance, and agency teams to deliver outcomes efficiently.
</li><li>Maintain strong stakeholder communication discipline (timely responses, clear ETAs, proactive risk flags, and solution options), ensuring sponsor and internal confidence.
</li><li>Influence without authority: drive decisions, resolve blockers, and align teams on priorities using clear rationale and performance insights.
</li><li>Contribute to broader team planning by bringing forward market/partner insights, performance trends, and growth opportunities across your portfolio.
</li></ul>4. Operational Excellence &amp; Governance
<ul><li>Deliver campaigns with a high standard of accuracy and compliance in a regulated environment, recognizing the impact of errors on partner trust and brand credibility.
</li><li>Enforce rigorous QA and launch readiness across all assets and measurement (links, UTMs, offer details, disclaimers, sponsor-facing comms), minimizing rework and execution risk.
</li><li>Own campaign setup discipline: ensure tracking, tagging, reporting structures, and documentation are consistent, reliable, and audit-ready.
</li><li>Manage program budget inputs and operational tasks (e.g., invoice processing, spend pacing inputs, monthly business review decks), flagging risks and variances early, and ensuring efficient allocation of resources.
</li><li>Improve &ldquo;ways of working&rdquo; through templates, checklists, and process enhancements that increase speed, quality, and predictability of delivery.
</li></ul>Required Qualifications
<ul><li>Bachelor&rsquo;s degree in Marketing, Business, or related field.
</li><li>5+ years of progressive experience in performance marketing, lifecycle marketing, or integrated campaign management with measurable outcomes accountability.
</li><li>Demonstrated experience owning multi-channel acquisition and/or retention programs end-to-end (planning through optimization and reporting).
</li><li>Strong analytical and problem-solving skills; ability to translate data into decisions and a prioritized optimization roadmap.
</li><li>Familiarity with key marketing platforms and measurement tools (e.g., adobe analytics, PowerBI, paid social platforms).
</li><li>Proven ability to lead cross-functional stakeholders and agencies, manage multiple priorities, and deliver high-quality work on tight timelines.
</li><li>Excellent communication and presentation skills; able to influence senior stakeholders and sponsors with clear narratives and recommendations.
</li><li>High attention to detail, ownership mindset, and strong operational rigor.
</li></ul>Preferred Qualifications
<ul><li>Experience in insurance, financial services, or regulated industries.
</li><li>Experience in a partner-based marketing and/or agency environment.
</li><li>Bilingualism (English and French) is an asset. If the successful candidate is in Qu&eacute;bec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.
</li></ul>When you join our team:
<ul><li>As part of our global team, we&rsquo;ll support you in shaping the future you want to see.
</li><li>We&rsquo;ll empower you to learn and grow the career you want.
</li><li>We&rsquo;ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
</li></ul>#LI-Hybrid
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Referenced Salary Location
Toronto, Ontario
<div><div><div><div><div><div><div><div><div><div><div><div><div><div>Working Arrangement
</div></div></div></div></div></div></div></div></div></div></div></div></div></div>Hybrid
Salary range is expected to be between
$73,725.00 CAD - $122,875.00 CAD
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&amp;D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.</div>

Marketing Manager - Acquisition & Retention

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